2010 Ford Fusion complaints

POWER STEERING FAILURE BEGAN DURING DRIVING TRIP ON 10-4-14 WITH WARNING LIGHT "SERVICE POWER STEERING NOW" WITH DELAYED STEERING FAILURE AFTER DRIVING APPROX 5 MINUTES LONGER THEN PARKING FOR 1.5 HOURS. UPON RESTART, SAME WARNING READING AND POWER STEERING FAILURE OCCURRED. POWER STEERING FAILURE CONTINUED UNTIL VEHICLE WAS DELIVERED TO THE FORD DEALERSHIP IN ST JOHNS, MI ON 10-5-14. DEALER CONFIRMED THIS ISSUE WAS STILL PRESENT ON RECEIPT ON 10-6-14, AND ADVISED THAT NEW ELECTRONIC STEERING MODULE WAS NEEDED (NO RECALL ON FILE). *TR

I HAD A MESSAGE POP UP THAT SAID "ADVANCETRAC POWER STEERING NEEDS SERVICE SOON" THE NIGHT BEFORE WITHOUT ANY ISSUES BUT WITH THE THOUGHT "I GUESS I NEED TO CALL FORD TO GET A SERVICE APPOINTMENT. THE FOLLOWING DAY I HOPPED IN MY CAR AND TO MY SURPRISE, THE MESSAGE NOW READ "ADVANCETRAC POWER STEERING NEEDS SERVICED NOW" (IT WAS A SATURDAY AFTERNOON). THE CAR WAS NOW UNDRIVEABLE. I AM NOW STILL WAITING FOR MY CAR TO BE SERVICED BECAUSE THE COST TO REPLACE THE RACK AND PINION (ELECTRONIC POWER STEERING) WILL COST OVER $1800. FORD WILL NOT COVER IT AND I HAVE COMPLAINED TO THEM SEVERAL TIMES AND ALL THEY CAN TELL ME IS THAT MY WARRANTY EXPIRED. SHOULD THAT HAD GONE OUT ON ME FRIDAY NIGHT ON MY WAY HOME WITH MY KIDS IN THE CAR, WE WOULD'VE BEEN IN BIG TROUBLE. MAJOR SAFETY ISSUE AND CANNOT UNDERSTAND WHY A COMPANY WOULD NOT STAND BEHIND THEIR PRODUCT. *TR

THROTTLE BODY FAILED AND REQUIRED REPLACEMENT. THIS IS A KNOWN ISSUE AND THERE IS AN EXTENDED WARRANTY ON THE PART, BUT BECAUSE THE REPAIR WAS DONE AT A PRIVATE SERVICE CENTER AND NOT A FORD DEALERSHIP, FORD REFUSES TO PAY FOR THE REPAIR. GUESS I WON'T BE BUYING A FORD EVER AGAIN! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE RESIDENCE CAUTIOUSLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

I LOST MY POWER STEERING IN MY 2010 FUSION. I TOOK IT TO THE DEALER (THINKING I HAD A WARRANTY ON IT) TO GET IT FIXED. THEY TOLD ME THAT THEY FLASHED THE COMPUTER AND IT CAME BACK WITH A HARD FAULT AND THE WHOLE RACK NEED TO BE REPLACE. NOT HAVING THE MONEY I PICKED UP THE CAR AND IT WORKED FINE. DROVE IT FOR A WEEK THEN AT THE SAME SPOT IN THE ROAD IT WENT OUT AGAIN. CALLED ANOTHER DEALER CLOSER TO WORK TOO SEE IF I COULD HAVE IT REFLASHED TO HOPEFULLY RESET IT AGAIN BUT THEY TOLD ME ONCE IT WAS FLASHED THAT THEY COULDN'T DO IT AGAIN. I REALLY HOPE THIS GETS RESOLVED. NOW I REPLACED IT WITH A USED ONE AND HAVE NOT HAD A PROBLEM SINCE. *TR

SITTING WITH THE VEHICLE IN PARK, IN A PARKING LOT. WHEN THE SHIFTER WAS MOVED INTO DRIVE, A POWER STEERING FAULT ERROR FLASHED IN THE MESSAGED CENTER ALONG WITH A "SERVICE ADVANCETRAC" ERROR. ULTIMATELY LOST FULL FUNCTION OF THE POWER STEERING. THE CAR SAT IN MY DRIVE WAY WHILE I FIRST TRIED TO SEE IF THERE WAS AN EASY FIX I COULD DO MYSELF. AFTER 3 DAYS OF SITTING IN MY DRIVE WAY THE CARS POWER STEERING WAS MECHANICALLY FROZEN, AND I WAS UNABLE TO DRIVE THE VEHICLE AT ALL, EVEN WITHOUT POWER STEERING. I TOWED THE VEHICLE TO A SHOP WHERE THE ENTIRE STEERING RACK WAS REPLACED, AFTER PARTS LABOR AND A NEW ALIGNMENT THE TOTAL COST WAS BETWEEN 1600 AND 1700 DOLLARS. *TR

UPON LEAVING A STOP SIGN DURING A LEFT HAND TURN, I EXPERIENCED COMPLETE POWER STEERING FAILURE. I WAS ABLE TO GET OFF THE CAR ROAD WHERE A RESTART OF THE ENGINE RETURNED THE STEERING . A "POWER STEERING ASSIST FAILURE" AND "CHECK ADVANCE TRAC" ILLUMINATED ON THE DASH. IT HAPPENED TWICE MORE WITHOUT THE CHECK ADVANCE TRAC LIGHT. A TROUBLE CODE OF " C200D" MOTOR ROTATION ANGLE SENSOR WAS SET. FORD REMEDIES THE PROBLEM BY ERASING THE TROUBLE CODE. THE PROBLEM RETURNED ONCE MORE ON OCTOBER 6TH, 2014. *TR

I WAS DRIVING TO THE MOVIE STORE WHEN THE SERVICE POWER STEERING LIGHT CAME ON. I PULLED OFF THE ROAD INTO FAMILY VIDEO PARKING LOT TO READ THE OWNER THE MANUAL.WHEN I WENT TO BACK OUT MY CARS STEERING WHEEL WOULDN'T TURN AND SOMEONE HAD TO PUSH ME OUT THE PARKING SPOT. MY CAR IS NOT DRIVABLE AT ALL IT'S ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I WILL HAVE TO GET MY CAR TOWED COME MONDAY MORNING. *TR

DRIVING ON I-10 FROM BILOXI TO DIAMONDHEAD MS CAR LOSES POWER PULL OVER CAR STARTS AGAIN DRIVE 5MILES QUITS AGAIN DRIVE OUT OF GAS STATION ACROSS STREET CAR QUITS AGAIN HAVE TOWED TO REPAIR SHOP STARTS THEY CAN'T GET IT TO QUIT I PICK UP CAR DRIVE IT HOME RUNS DRIVE TO CAR WASH RUNS OK WHEN WILL IT QUIT AGAIN WE WILL SEE. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT MENTIONED THAT AN UNKNOWN VALVE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

ON JUNE 12TH 2013 MY 2010 FORD FUSION LOST ALL POWER WHILE I WAS DRIVING. THIS OCCURRED AT APPROXIMATELY 35 MPH. TOTAL MILES ON VEHICLE 50008. THE VEHICLE WAS UNABLE TO DRIVE AND I WAS FORCED TO TOW THE CAR. IT WAS TOWED TO A LOCAL FORD DEALERSHIP. THE DEALERSHIP INFORMED ME THE THROTTLE BODY WAS DEFECTIVE. I WAS INFORMED THAT THIS PART WAS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY. THE COST OF THIS WAS OUT OF POCKET AT THIS POINT. PARTS AND LABOR TOTALING $409 PAID IN FULL AT THE DEALERSHIP. I WAS TOLD BY FORD REPRESENTATIVE AT THE DEALERSHIP TO KEEP THE RECEIPT FOR A POTENTIAL AND LIKELY RECALL. UNDER FORDS ?CUSTOMER SATISFACTION PROGRAM? THEY SUPPOSEDLY MAILED OUT LETTERS TO AFFECTED CUSTOMERS IN EARLY 2014 FOR WARRANTY EXTENSIONS AND POTENTIAL REFUNDS. HOWEVER I DIDN'T RECEIVE ANYTHING FROM FORD EVEN THOUGH THEY HAD MY CORRECT MAILING ADDRESS AND PHONE NUMBER. FORD WAS AWARE OF MY WARRANTY CLAIM AT THE TIME AS I CONTACTED THEM BY PHONE ON 06/13/2013. ON 10/01/2014 I CONTACTED FORD MOTOR COMPANY VIA PHONE AFTER I READ A NEWS ARTICLE ABOUT THE ?CUSTOMER SATISFACTION PROGRAM". I WAS INFORMED AT THIS POINT BY A CSR AND A SUPERVISOR THAT THEY COULD NO LONGER HELP ME BECAUSE DEADLINE DATE FOR REFUNDS WAS 07/31/2014. I FEEL THIS IS COMPLETELY UNFAIR TO ME THE CONSUMER. I WAS FORCED TO PAY OUT OF POCKET FOR A DEFECTIVE PART THAT FORD WAS COMPLETELY AWARE OF EVEN BEFORE MY ISSUE. THIS IS A MAJOR SAFETY ISSUE FOR FORD. WHEN THE INCIDENT OCCURRED I WAS DRIVING IN TRAFFIC AND LOST A

I HAVE HAD THIS CAR FOR 2 YEARS NOW. I FIRST HAD ISSUES WITH THE THROTTLE BODY AND MY CAR SHUTTING OFF AT INTERSECTIONS AND HAD THAT REPLACED WITHIN A YEAR OF BUYING THE CAR. I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEAR FOR ALMOST A YEAR NOW. I FIRST HAD SEALS REPLACED. THE SECOND TIME I HAD MY CV JOINT BOOTS REPLACED AND FOUND OUT THEY ARE WEARING OUT THE SEALS THAT ARE CAUSING TRANSMISSION LEAKS. THE CAR IS IN THE SHOP FOR THE 3RD TIME BECAUSE OF THE SAME TRANSMISSION LEAKS AND DIFFICULT SHIFTING BETWEEN 1ST AND 2ND GEAR AND WILL MOST LIKELY BE GETTING A NEW TRANSMISSION BECAUSE THE CV JOINTS AND SEALS HAVE FAILED AGAIN WITHIN THE 3 MONTHS OF BEING REPLACED. *TR

WHILE DRIVING CAR ON INTERSTATE 85 NEAR AUBURN ALABAMA IN A CONSTRUCTION ZONE ON UN EVEN PAVEMENT MY CAR SUDDENLY LOST POWER STEERING. LIGHT CAME ON AND SAYS SERVICE POWER STEERING NOW ALONG WITH SERVICE ADVANCE TRAC. I WAS ABLE TO GET IT UNDER CONTROL WITH OUT INCIDENT, BUT THIS POSES A SERIOUS SAFETY HAZARD. *TR

RECEIVED A LETTER A COUPLE MONTHS AGO TO GET THE PCM UPDATED ON MY VEHICLE. AND I HAVE MUCH PRIDE IN MY VEHICLE AND TRY TO TAKE GOOD CARE OF IT, BECAUSE IT'S MY FIRST ONE I'VE EVER PURCHASED. SO I TAKE IT TO THE FORD SERVICE CENTER WITHIN 24HRS OF THE FIRST DAY I NOTICED THE WRENCH COMING ON. BUT, IT HAS BEEN SOME TIME NOW AND MAYBE TWO AND A HALF WEEKS AGO THE 'WRENCH LIGHT' HAS STARTED TO COME BACK ON AND IT HAS BEEN NOTHING BUT HAVOC.. MY VEHICLE WILL DO A SLIGHT JERK ONCE THIS HAPPENS AND I TRY TO GET TO SOMEWHERE I CAN PULL OVER SAFE BECAUSE WHEN THIS HAPPENS IF I CONTINUE DRIVING THE RPM WILL SLIGHTLY GO OVER WHERE IT WAS WHEN THE CAR WAS DRIVING NORMALLY. NOW WHEN THIS HAPPENS AND I PULL OVER, 9 TIMES OUT OF 10 WHEN I DECIDE TO START THE CAR, THE WRENCH IMMEDIATELY ILLUMINATES AFTER PUTTING THE CAR IN GEAR AND PULLING OFF. SOMETIMES THE CAR WILL CRANK AND IMMEDIATELY SHUT OFF. SOMETIMES IT WILL NOT ILLUMINATE OR SHUT OFF BUT WHEN I PUT THE CAR IN GEAR AND PULL OFF, BUT, I WILL HAVE A ROUGH TAKE OFF OR IT WILL SHUT OFF IN THE MIDST OF DRIVING. *TR

WHILE I WAS DRIVING ALL OF A SUDDEN I HAD NO CONTROL OF MY STEERING WHEEL. I ALMOST LOST ALL CONTROL OF MY CAR. I JUSTJ MISSED HITTING ANOTHER CAR AS I STRUGGLED TO PULL MY CAR TO THE SIDE OF THE ROAD. WHERE IS THE RECALL ON THIS,I COULD OF BEEN KILLED FOR A DEFECT I HAD NO CONTROL OF. IS FORD GOING TO WAIT TILL THERE IS A BUNCH OF FATALITIES? *TR

THE POWER STEERING ABRUPTLY STOPPED WORKING WITHOUT ANY PRIOR ISSUES. I TOOK IT TO THE FORD DEALERSHIP AND ALTHOUGH THEY HAVE RECEIVED NUMEROUS COMPLAINTS, THEY INSIST THERE IS NO RECALL. THEY QUOTED $2000 TO REPAIR. IT IS DEFINITELY A SAFETY ISSUE AND A QUICK INTERNET SEARCH SHOWS THIS IS A HUGE RECURRING PROBLEM FOR 2010 FORD FUSION OWNERS AND THERE IS EVEN A LAWSUIT AGAINST FORD. WE CALLED FORD AND THEY ARE NOT WILLING TO TAKE ANY RESPONSIBILITY. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT GASOLINE WAS LEAKING FROM THE REAR PASSENGER SIDE WHEEL AFTER REFUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CONTACT WAS TOLD THERE WAS CRACK ON THE TOP OF THE FUEL TANK. THE VEHICLE WAS REPAIRED BY THE FUEL TANK BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

WIFE CALLED ME AT 6.15 AM ON HER WAY TO WORK AND ADVISED THE CAR STALLED IN THE MIDDLE OF THE ROAD WRENCH LIGHT, SERVICE LIGHT ILLUMINATED. SHE WAS ABLE TO RESTART CAR AND CONTINUE DRIVING. THE NEXT 3 MINUTES THE CAR STALLED AGAIN WITH JUST THE WRENCH LIGHT ILLUMINATED. I TOLD HER NOT TO DRIVE THE CAR AND TO SEE IF IT WOULD START TO GET TO A SAFE PLACE. SHE WAS ABLE TO MOVE THE VEHICLE TO A SAFE PLACE. I WILL NOW BRING THIS VEHICLE TO A DEALER. THE TRANSMISSION IS ALSO JERKING, CLUNKING AND NOT SHIFTING PROPERLY. THERE IS CERTAINLY A TRANSMISSION AND ENGINE PROBLEM WITH THIS VEHICLE. PLEASE CONTINUE TO INVESTIGATE, RECALL OR HAVE FORD FIX THE ISSUE AT NO CHARGE TO THE CONSUMER. THANKS YOU *TR

AS I WAS CRESTING A HILL, THE ENGINE BRIEFLY SEIZED, THE POWER STEERING FAILED, AND THE ADVANCETRAC LIGHT CAME ON. EVERYTHING RETURNED TO NORMAL TWO SECONDS LATER, EXCEPT FOR THE ADVANCETRAC LIGHT. THE LIGHT TURNED OFF AFTER THE NEXT START. MULTIPLE TIMES THEREAFTER, WHEN THE ENGINE HAS REPEATED STOPS/STARTS IN A SHORT SPAN OF TIME, THE ADVANCETRAC LIGHT COMES ON AND THERE IS A LOSS OF POWER STEERING. THE POWER STEERING RETURNS AFTER IDLING FOR A COUPLE OF MINUTES. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

TRAVELING ON INTERSTATE 65 MPH POWER STEERING FAILURE LOSS OF POWER ASSIST. STEERING BECOMS VARY DIFFICULT! *TR

MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER STOPPED FUNCTIONING PROPERLY ALL TOGETHER. I WOULD PRESS THE HEATED SEAT BUTTON AND IT WOULD ILLUMINATE FOR A FEW SECONDS (MAYBE 2-3) AND THEN SHUT OFF ON ITS OWN, AS IF SOMETHING WERE TRIPPING A FAULT. THE SEAT DOES NOT GET WARM AT ALL BEFORE THE SWITCH TURNS OFF AUTOMATICALLY. IT IS APPARENT BASED ON RESEARCH THAT THIS IS A VERY COMMON ISSUE WITH THE FORD FUSION IN ALMOST ALL YEARS. *TR

SUDDEN LOSS OF THROTTLE RESPONSE AT 30MPH DRIVING SPEED. VEHICLE SOON STALLED LOSING ENGINE POWER. CHECK ENGINE LIGHT ILLUMINATED. FORD OBD CODE P2111, THROTTLE ACTUATOR STUCK OPEN. REPLACED FAULTY THROTTLE BODY WITH NEW TO REMEDY SITUATION. ERASED OBD CODES. NO FURTHER PROBLEMS. THIS COMPLAINT WILL ALSO BE FORWARDED TO FORD CONSUMER RELATIONS. *TR

WHILE DRIVING ON THE INTERSTATE, THE VEHICLE COMPLETELY LOST POWER UNDER ACCELERATION. I TOOK IT TO A FORD DEALER AND THEY FIXED IT FREE OF CHARGE. THEY SAID THAT THEY ARE AWARE OF THE ISSUE, BUT HAVE NOT HAD TIME TO SEND OUT A RECALL YET. *TR

AS I WAS PARKING MY CAR, THE SERVICE ADVANCETRAC WARNING MESSAGE AND SERVICE POWER STEERING MESSAGE APPEARED ON THE DASH AND I LOST POWER STEERING. I ALMOST SLAMMED INTO ANOTHER CAR AS A LADY WAS ATTEMPTING TO EXIT THE CAR. LUCKILY MY BRAKES STILL WORKED. I SEE THERE ARE A LOT OF OTHER 2010 FUSION OWNERS WHO ARE EXPERIENCING THE SAME PROBLEMS. MY VEHICLE HAS 77,000 MILES ON IT CURRENTLY AND THAT SEEMS TO BE IN THE SAME RANGE AS THE OTHER OWNERS AT THE TIME OF THEIR STEERING FAILURES. FORD REALLY NEEDS TO MAKE A RECALL ON THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR, WORSE, KILLED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIFTH AND SIXTH GEAR SLIPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ONCE THE CAR WAS STARTED A MESSAGE CAME ON STATING POWER STEERING NEEDS SERVICE AND COULD NOT TURN THE STEERING WHEEL. ALSO A MESSAGE ABOUT SOMETHING TRAC APPEARED AS WELL. DEALER STATES THE STEERING RACK MUST BE REPLACED AT $1800 DOLLARS. *TR

I'M EXTREMELY CONCERNED ABOUT THE POWER STEERING FAILURE THAT JUST OCCURRED. THE VEHICLE ONLY HAS 70,000 MILES ON IT AND IS REGULARLY MAINTAINED BY THE FORD DEALERSHIP. I WAS TAKING MY DAUGHTER OUT TO DRIVE FOR HER FIRST TIME AND HAD THIS FAILURE OCCURRED WHILE SHE WAS BEHIND THE WHEEL I'M NOT SURE WHAT WOULD HAVE HAPPENED. LUCKILY IT WAS ME BEHIND THE WHEEL FIRST OTHERWISE THIS COULD HAVE ENDED TRAGICALLY. THIS ALSO APPEARS TO BE A PROBLEM THAT A NUMBER OF OTHER FORD FUSION OWNERS HAVE EXPERIENCED AND A RECOGNIZED PROBLEM IN OTHER MODELS THAT FORD HAS ALREADY RECALLED. PLEASE DO SOMETHING BEFORE SOMEONE IS HURT OR KILLED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND REQUIRED THE CONTACT TO USE EXCESSIVE FORCE TO MANEUVER. THE POWER STEERING INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

INTERIOR DRIVER SIDE DOOR HANDLE BROKE WHEN ATTEMPTING TO OPEN. NORMAL PRESSURE WAS BEING APPLIED TO HANDLE WHEN THE BREAK OCCURRED. ABLE TO OPEN DOOR FROM EXTERIOR HANDLE IF WINDOW CAN BE ROLLED DOWN. THIS CAUSES GREAT CONCERN IF THERE IS AN EMERGENCY AND UNABLE TO EXIT VEHICLE. PART IS MADE OF A LOW GRADE BRITTLE PLASTIC, REPLACEMENT PARTS ARE OF THE SAME BRITTLE PLASTIC MATERIAL. SAME PART AS USED ON THE 2006 FUSION TO THE 2012 FUSION, WHICH ALL HAVE THIS FAILURE OF THE COMPONENT WHICH IS A GENUINE SAFETY CONCERN. *TR

ON 8/15/14 CAR SPUTTERED WHILE DRIVING AT 30-35 MPH AND SLOWED TO A STOP. WOULD NOT RE-START IMMEDIATELY BUT EVENTUALLY DID AFTER 10 MINUTES. IT THEN SPUTTERED AND STOPPED A COUPLE TIMES WITHIN A MILE OR TWO. THE AUTO MECHANIC DID NOT FIND ANY BAD COMPUTER CODES. HE DID CLEAN THE THROTTLE BODY AND REPLACED THE AIR FILTER. THE CAR RAN WELL WITHOUT ANY PROBLEM FOR 3 WEEKS AND 1,100 MILES. ON 9/11/14 THE CAR AGAIN SPUTTERED AND SLOWED TO A STOP. MY WIFE WAS ABLE TO RE-START IT. THE AUTO MECHANIC AGAIN FOUND NO BAD COMPUTER CODES. HE COULD NOT EXPLAIN THE CAUSE. WEB SEARCH REVEALED MANY OTHER DRIVERS WITH SIMILAR ISSUES WITH 2010 FORD FUSION FUEL SYSTEM. DEFINITELY A DANGEROUS CONDITION. *TR

CAR LOST POWER AT 70 WHILE ON CRUISE ON THE HIGHWAY LOST SPEED AND DROPPED DOWN TO 40, WENT INTO LIMP MODE CHECK ENGINE LIGHT CAME ON SCANNED CAR CODE P2119 PRESENT FORD REPLACED (NO CHARGE) THROTTLE BODY AND MOTOR ASSEMBLY UNDER A CUSTOMER SATISFACTION PROGRAM 13B17. *TR

MY VEHICLE SUFFERED THE FORD CUSTOMER SATISFACTION PROGRAM FOR THROTTLE BODY FAILURE. THE VEHICLE WILL IDEL ROUGH THERE WILL BE A SURGE AND THEN THE VEHICLE WILL GO INTO "LIMP HOME MODE" . THIS HAPPENED WHILE TURNING AT LIGHTFROM A STOP. THE VEHICLE ACCELERATED THEN HESITATED THE A COMPLETE LOSS OF POWER WITH THE ENGINE LIGHT COMING ON. ATT HAT POINT THE CAR WAS IN "LIMP HOME MODE" THE THROTTLE POSITION SENSOR INSIDE THE THROTTLE BODY WAS THE PROBLEM. CONTACTED FORD AND MY VEHICLE IS NOT COVERED UNDER THEIR CUSTOMER SATISFACTION PROGRAM WHICH EXTENDED THE WARRANTY ON OVER 1 MILLION FOR VEHICLES. I BELIEVE FORD NEEDS TO EXTEND THIS "CSP" TO A LARGER RANGE OF VIN NUMBERS AND ASSEMBLY PLANTS. *TR

THE DRIVER SIDE INSIDE DOOR HANDLE HAS BROKEN THE LINKAGE BEHIND THE DOOR PANEL. THIS CAUSES THE DOOR NOT TO BE ABLE TO OPEN FROM THE INSIDE OF THE VEHICLE. THERE ARE HUNDREDS OF OWNERS EXPERIENCING THE SAME THING. IF I NEEDED TO EVACUATE MY VEHICLE, I CANT, AND COULD CAUSE MY DEATH... *TR

WAS DRIVING ON A BUSY CITY STREET WHEN THE CAR SUDDENLY LOST POWER. NO RESPONSE WHEN I GAVE IT GAS. TURNED ON HAZARD LIGHTS, TURNED OFF ENGINE. RESTARTED ENGINE, PUT IN DRIVE, TRIED TO MOVE - IT SHOOK VIOLENTLY AND NOISILY. WITH NO SHOULDER TO STREET, I WAS STRANDED IN TRAFFIC LANE UNTIL TOWTRUCK ARRIVED. HAD TO GO TO FORD DEALERSHIP, WHERE THEY PERFORMED "FIELD SERVICE ACTION 13B17." SERVICE ORDER SAID "REPLACE THROTTLE BODY AND REFLASH PCM." SINCE THEY DID NOT CHARGE FOR THE REPAIR, I ASKED IF THERE IS A RECALL ON THIS ISSUE. THE TECHNICIAN SAID THERE WAS A RECALL FOR RECALIBRATION OF THE PCM, BUT WITH A FIELD SERVICE ACTION THEY ONLY REPLACE THE THROTTLE BODY IF IT FAILS. INTERNET RESEARCH, INCLUDING THIS SITE, REVEALED THAT FORD WAS AWARE OF A THROTTLE BODY PROBLEM BUT RESPONDED ONLY BY EXTENDING THE WARRANTY ON IT. THE COMPANY CLAIMED THAT IN THE EVENT OF A PROBLEM, THE CAR WOULD GO INTO "LIMP HOME MODE." WHATEVER THAT MEANS, MY EXPERIENCE WAS THAT THE CAR SUDDENLY STOPPED IN TRAFFIC. HAD I BEEN ON AN INTERSTATE, PEOPLE MIGHT HAVE BEEN KILLED. AND I SEE, FROM THE HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM, THAT IT HAS INDEED HAPPENED ON MAJOR HIGHWAYS AND AT HIGH SPEEDS. IT IS UNCONSCIONABLE FOR FORD TO IGNORE A KNOWN SAFETY PROBLEM SUCH AS THIS UNTIL AFTER AN INCIDENT. UPON FURTHER INQUIRY, THE SERVICE WRITER AT THE DEALERSHIP CLAIMED THAT THERE IS NOW A RECALL FOR THE THROTTLE BODY PROBLEM, THAT THE NOTICES WERE "JUST SENT OUT" AND I JUST HAPPENED TO ARRIVE BEFORE G

JUST PURCHASED USED 2010 FORD FUSION SE (6CYL). AFTER 2 DAYS OF DRIVING, WAS ON THE INTERSTATE DRIVING APPROXIMATELY 75 MPH AND THE ADVANCE TRAC LIGHT CAME ON. I NOTICED THE POWER STEERING WAS GETTING STIFF. SHORTLY AFTER A "SERVICE POWER STEERING" MESSAGE APPEARED AND IT WAS EXTREMELY DIFFICULT FOR ME TO CONTROL MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO AN EXIT AND TURNED OFF THE VEHICLE. AFTER ABOUT A MINUTE, I TURNED THE VEHICLE BACK ON.THE ADVANCE TRAC LIGHT SENSOR WAS OFF BUT THE MESSAGE APPEARS "SERVICE POWER STEERING NOW". THE STEERING WHEEL WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO DRIVE THE VEHICLE. THE DEALER I BOUGHT THIS VEHICLE FROM TOWED THE VEHICLE BACK TO THEIR LOT AND HAD THE PROBLEM DIAGNOSED. THEY WERE TOLD BY FORD THAT THE ELECTRIC POWER STEERING HAD TO BE "RESET". THEY "RESET" THE POWER STEERING, THE MESSAGE WAS CLEARED AND THE STEERING WAS GOOD. AFTER 2 WEEKS OF DRIVING, AGAIN I WAS ON THE SAME INTERSTATE GOING 75 MPH AND THE ADVANCE TRAC LIGHT APPEARED WITH THE MESSAGE "SERVICE POWER STEERING." LUCKILY, I WAS NEAR AN EXIT AND WAS ABLE TO SAFELY PARK MY VEHICLE AT A GAS STATION. THE DEALER AGAIN TOWED THE VEHICLE BACK TO THEIR SHOP AND IS WAITING TO FIGURE OUT WHAT TO DO. I FIND THIS EXTREMELY DANGEROUS AND I'M SURPRISED THAT A RECALL HASN'T BEEN MADE FOR THIS ISSUE ON THE FORD FUSIONS.IF YOU GOOGLE THE PROBLEM, YOU WILL SEE MULTIPLE FORUMS WITH PEOPLE COMPLAINING OF SAME ISSUE BUT ALL THE REPAIRS WERE DIFFERENT ON THEIR FORD FUSIONS. EITHER THE MO

TOOK CAR IN TO TROPICAL FORD IN ORLANDO FOR DRIVEABILITY RECALL. THEY CLAIMED TO REPROGRAM THE PCM. NOW ON SEPT. 6 THE CAR IS LOSING POWER AND STALLING OUT. ALSO THE WRENCH ICON IS SHOWING ON THE DASH WHICH IN THE MANUAL STATES THE ISSUE IS THE THROTTLE CONTROL/TRANSMISSION. I WILL HAVE THE CAR TOWED BACK TO THE DEALER SEPT. 8 TO HAVE REPAIRED. I SUSPECT IS ETB CONNECTIVITY PROBLEM, A LOT OF SIMILAR COMPLAINTS/RECALL REPAIRS ONLINE. *TR

WHILE DRIVING UNDER NORMAL CONDITIONS, THE POWER STEERING SYSTEM SUDDENLY FAILED. MESSAGES STATING "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AS WELL. GREAT DIFFICULTY TURNING ON THE WINDY ROAD WITH FOUR KIDS IN CAR. FOUND NUMEROUS COMPLAINTS ONLINE. SEE OTHER FORD VEHICLES WERE RECALLED FOR SAME PROBLEM. WHY NOT FUSIONS? *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS DIFFICULT TO TURN CAUSING THE CONTACT TO APPLY EXCESSIVE FORCE IN ORDER TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,540.

WAS DRIVING TO WORK WHEN THE POWER STEERING FAILED ON A SIDE STREET WITH NO WARNING. I COULD NOT TURN THE VEHICLE AND ALMOST HIT ANOTHER VEHICLE AS I WAS TURNING INTO MY WORKPLACE. THE WARNING ON THE DASH MONITOR ADVISED "SERVICE POWER STEERING SOON" AND "SERVICE ADVANCETRAC SOON". VEHICLE ACTED NORMAL UPON RESTART AT THE END OF THE DAY THEN ON MY HOME DID IT AGAIN ON A VERY CURVY MOUNTAIN ROAD. I WAS BARELY ABLE TO MAINTAIN LANE CONTROL AND GET OFF THE ROAD. UPON RESEARCH OF THE ISSUE IT HAS BEEN CONFIRMED THAT FORD HAS HAD THOUSANDS OF COMPLAINTS OF THIS ISSUE AND NO RECALL HAS BEEN ISSUED FOR FUSIONS YET THE EXACT SAME ALL ELECTRIC STEERING IS USED IN OTHER MODELS THAT ARE RECALLED DUE TO EXTREMELY DANGEROUS DRIVING ISSUES. A FORD SERVICE MANAGER EXPLAINED TO ME THAT SYSTEM COULD COMPLETELY FAIL AT ANY MOMENT CAUSING A COMPLETE LOSS OF STEERING AND I NEEDED TO PARK THE VEHICLE UNTIL REPAIRED. HE ALSO ADVISED THEY SEE IT A LOT AND THE REPAIR COULD COST ABOUT $2000. MY CAR IS ONLY 4 YEARS OLD WITH 136,000 MILES ON IT. *TR

LOCKS LINKAGES AND LEVERS DRIVER INTERIOR DOOR HANDLE FAILED WHILE EXITING CAR AT GAS STATION. CAR REPAIRED BY MECHANIC (NOT FORD). HANDLE LINKAGE IS MADE OF CHROME PLATED PLASTIC WHICH ATTACHES TO LOCK/DOOR RELEASE CABLE. I HAD TO EXIT THE CAR BY ROLLING DOWN THE DRIVER'S WINDOW AND USED THE EXTERIOR DOOR HANDLE. LUCKILY THE INTERIOR LATCH FAILURE CAUSED THE DOOR LOCK MECHANISM TO FAIL IN THE UNLOCKED MODE RESULTING IN THE INABILITY TO LOCK THE CAR. INTERIOR LATCH MECHANISM COST 120.00 DOLLARS PLUS LABOR TO REPAIR. SAFETY CONCERN IS THAT I HAVE SEEN SEVERAL COMPLAINTS REGARDING THE INTERIOR DOOR LATCH FOR 2010 FUSIONS AT ABOUT 2-3 YEARS OLD. COULD THE PLASTIC BE DEGRADING DUE TO AGE OR HEAT? LIVING IN GA THE INTERIOR HEAT DURING THE SUMMER REACHES WELL OVER 100 DEGREES. SECOND SAFETY CONCERN IS THAT IF THIS FAILURE OCCURRED IN CONJUNCTION WITH A CRASH RESULTING IN CAR FIRE IT WOULD BE VERY DIFFICULT TO EXIT THE CAR BY CRAWLING OVER THE CONSOLE TO USE THE PASSENGER DOOR--LET ALONE THINKING TO ROLL-DOWN THE WINDOW TO USE THE EXTERIOR DOOR HANDLE. *TR

TRAVELING ON N.J. PARKWAY...SUDDENLY, ENGINE JUST STOPPED WORKING AND I HAD NO CONTROL OF ACCELERATOR. HAD BEEN IN MIDDLE LANE AT THE TIME AND AS I TRIED TO GET TO SIDE OF ROAD CARS HAD TO SWERVE INTO AROUND ME BECAUSE OF THE SUDDEN LOSS OF SPEED. I REPORTED THIS TO DEALER, BUT SERVICE MANGER ACCREDITED THE PROBLEM TO WATER IN GAS LINE OR DIRT IN FILTER. AS OF THIS WRITING, A RECALL WAS ISSUED FROM THROTTLE BODY PROBLEMS, HAD IT REPAIRED 2 WEEKS AGO, BUT TODAY, SAME PROBLEM HAS RECURRED. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VISORS CONTINUOUSLY FELL BLOCKING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE ENGINE SUDDENLY WENT INTO IDLE AND IT WAS NOT POSSIBLE TO ACCELERATE. I WAS FORTUNATELY ABLE TO MAKE MY WAY OVER TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT BEFORE THE CAR CAME TO A SHAKING HALT. THIS THEN HAPPENED 3 MORE TIMES AS I MADE MY WAY ON LOCAL ROADS TO A FORD DEALER. ALSO FORTUNATELY, THE DEALER REPAIRED MY CAR (REPLACED THROTTLE BODY AND REPROGRAMMED), WHICH WAS NO LONGER UNDER WARRANTY, FREE OF CHARGE. I DON'T KNOW WHY SUCH A POTENTIALLY LIFE THREATENING DEFECT HAS NOT BEEN THE SUBJECT OF A RECALL. *TR

THE BRAKES ON MY 2010 FORD FUSION GO TO THE FLOOR AND I NEED TO PUMP THEM CONTINUOUSLY TO GET MY CAR TO STOP. WHEN IT FIRST HAPPENED I TOOK IT TO A SHOP AND THEY SAID IT DID NOT HAVE BRAKE FLUID. I HAD MY BRAKES FLUSHED AND BRAKE FLUID ADDED. THE BRAKES WERE GOOD FOR ABOUT TWO WEEKS AND THEN THEY AGAIN WENT TO THE FLOOR. I TOOK THEM INTO A BRAKE SHOP AND THEY DID A REVERSE BLEED, CHECKED MY PADS, MY ABS SYSTEM, MY MASTER CYLINDER, FLUSHED THEM AGAIN AND DID NOT FIND ANY LEAKS OR ANY PROBLEMS. MY BRAKES WORKED FOR ABOUT TWO DAYS AND THEN IT HAPPENED AGAIN. NOW IT IS A DAILY OCCURRENCE AND I DO NOT KNOW WHAT TO DO OTHER THAN REPLACE THE M/C WHICH I HAVE BEEN TOLD IS NOT BAD. NO LEAKING BEHIND IT OR AROUND IT. I AM AT A LOSS. SOMETHING IS WRONG WITH MY BRAKES AND I HAVE READ THAT OTHER 2010 FORD FUSION OWNERS HAVE HAD THIS PROBLEM. *TR

WHILE DRIVING AT FREEWAY SPEED MY CAR COMPLETELY LOST ACCELERATION AND STARTED SHAKING AND JERKING (SURGING OUT OF CONTROL). THERE WAS NO THROTTLE RESPONSE AND CONTROL OF THE VEHICLE WAS GREATLY DIMINISHED. THIS SITUATION COULD LEAD TO FATAL CRASH AT HIGHWAY SPEED IN TRAFFIC. LUCKILY I WAS ABLE TO ROLL TO A STOP ON THE SHOULDER AND GET THE CAR TOWED HOME. *TR

BEEN NOTICING THE CAR WOULD IDLE ROUGH FROM TIME TO TIME. WAS DRIVING HOME ON AUGUST 25, 2014 AND THE WRENCH LIGHT CAME ON, HAD NO ACCELERATION, EVEN PUT THE PEDAL TO THE FLOOR BOARD. PULLED OFF SHUT CAR DOWN, AND RESTARTED AND EVERYTHING WAS GOOD. DID NOTICE SOME MORE SPUTTERING ON THE DRIVE HOME. TOOK IT IN AUGUST 27, 2014 AND DEALER STATED IT WAS THE THROTTLE BODY SENSOR. $485.00 TO REPAIR THIS. I HAVE A 2005 FORD F150 ALSO AND STUCK $3,700 INTO IT LAST YEAR. THINKING THESE WILL BE THE LAST FORD PRODUCTS I WILL EVER OWN. I HAVE A 2002 TOYOTA CAMRY WITH 225,000, ONLY THING I EVER REPLACED, OTHER THAN REGULAR MAINTENANCE ITEMS, WAS THE WATER PUMP. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS VIOLENTLY JERKING AND WAS EXTREMELY DIFFICULT TO DRIVE. THE SENSOR ILLUMINATED FOR THE THROTTLE BODY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED AND REPLACED THE ELECTRONIC THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,212. UPDATED 10/8/14*CN THE CONSUMER STATED THE VEHICLE MODEL WAS NOT INCLUDED IN THE RECALL. UPDATED 3/26/2015 *JS

NHTSA CAMPAIGN NUMBER 11V574000 NEEDS TO BE EXPANDED. MY 2010 FORD FUSION HAD A FRONT WHEEL STUD BREAK OFF ON THE DRIVERS SIDE AT APPROX. 43,500 MILES. THE DEALER AND FORD CUSTOMER CARE TOLD ME IT WASN'T UNDER THE RECALL BUT REPLACED IT IN "GOOD FAITH" SINCE THE CAR WAS ALREADY AT THE DEALER FOR A NON-RELATED RECALL. AT 63,688 A STUD BROKE OFF OF EACH OF THE FRONT WHEELS. DEALER AND FORD AGAIN TOLD ME IT WASN'T COVERED UNDER THE RECALL. THIS COST ME $267.58. AFTER MUCH COMPLAINING FORD DECIDED TO REIMBURSE ME FOR $167.58 AND CHARGE ME A $100 DEDUCTIBLE. NOW AT 81,000 MILES YET ANOTHER WHEEL STUD BROKE OFF OF THE DRIVERS SIDE FRONT WHEEL AND AGAIN THE DEALER AND FORD TELL ME I'M NOT COVERED UNDER THE RECALL. THE RECALL WAS FOR 2010 FUSIONS, WITH STEEL WHEELS BUILT AT THE HERMOSILLO PLANT - WHICH MINE WAS. THE RECALL DATE RANGE WAS DECEMBER 1, 2009 THROUGH NOVEMBER 13, 2010. MY VEHICLE BUILD DATE NOVEMBER 28, 2009 (WHICH WAS A SATURDAY) JUST 2 DAYS PRIOR TO THE BEGIN DATE. THIS VEHICLE WAS BUILT AT THE PLANT IN QUESTION AND IS EXPERIENCING THE PROBLEM AS SPECIFIED IN THE RECALL (A TOTAL OF 4 LUG STUDS HAVE BROKEN OFF WITH A POSSIBILITY OF 6 MORE BREAKING) BUT BECAUSE OF 2 DAYS (WHICH COULD VERY POSSIBLY BE A BACK-DATE FOR AN ACCOUNTING OR A PRODUCTION REPORT) FORD CLAIMS IT'S NOT COVERED BY THE RECALL. THIS IS FORD'S WAY OF IGNORING THEIR RESPONSIBILITY TO A VERY DANGEROUS SITUATION. THERE ARE NUMEROUS CLAIMS ON THIS SITE REGARDING THIS SITUATION. NHTSA SHOULD EXPAND THE RECALL