Page 61 of 103 · complaints 3,001–3,050 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Mar 10, 201575,000 milesNC

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED TO OPERATE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Wheels
Filed Mar 9, 201525,056 milesCA

ON 2/19/2015 I TOOK MY 2010 FORD FUSION TO EL CAJON FORD BECAUSE OF ANOTHER BROKEN WHEEL LUG. AFTER PERFORMING A MULTI POINT INSPECTION FOR $116 WHICH THEY SNUCK IN ON THE WORK ORDER. THE CALLED AND TOLD ME THAT THE PASSENGER SIDE WHEEL STUD NEEDED TO BE REPLACED AND THAT THEY WOULD CHARGE ME TO REPLACE THE STUD AND LUG NUT PLUS LABOR. I REFERRED TO THE RECALL AND PREVIOUS WORK DONE THEY STILL REFUSED TO PERFORM THE WORK WITH OUT CHARGE. I WAS FORCED TO PAY $116 TO GET MY CAR. I TOOK MY CAR TO PEPBOYS IN SANTEE CA. WHERE THEY REPLACED THE BROKEN STUD FOR FRACTION OF FORDS COST. WHILE INSTALLING THE WHEEL ANOTHER STUD BROKE AND PEPBOYS REPLACED THAT STUD AT COST. I QUESTION THE SOLUTION FORD GIVES FOR THE RECALL OF REPLACING THE LUG NUTS ONLY, THE DAMAGE IS ALREADY DONE TO THE LUG STUDS THEY HAVE ALREADY BEEN WEAKENED. 1 BROKEN STUD AND LUG NUT REPLACED 4/2/11, 20 LUG NUTS REPLACED 1/23/12, 1 BROKEN STUD AND LUG NUT REPLACED 1/17/13, 1 BROKEN STUD AND LUG NUT REPLACED 5/7/14, 2 STUDS AND 2 LUG NUTS REPLACED 2/10/15. I AM CURRENTLY WAITING FOR THE REMAINING STUDS TO SNAP. *TR

Steering
Filed Mar 8, 201569,938 milesCA

THE STEERING ASSIST FAILURE MESSAGE CAME ONTO THE DASHBOARD, AND THE POWER STEERING FAILED. I RESTARTED THE VEHICLE SEVERAL TIMES, AND IT DID NOT RESET. *TR

Engine
Filed Mar 6, 201546,219 milesCA

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,219.

Power Train
Filed Mar 6, 2015149,000 milesNY

I WAS DRIVING AT APPROXIMATELY 60MPH ON A HIGHWAY AND THE ENGINE SUDDENLY REVS BUT ALL THE POWER IS GONE. THE ENGINE COULDN'T MAINTAIN A GEAR AND STARTED DECELERATING IN THE MIDDLE OF TRAFFIC WHILE THE LITTLE SERVICE WRENCH LIGHT CAME ON. I HAD TO QUICKLY GET OFF THE ROAD AND TO SAFETY BEFORE I WAS RUN OFF IT. *TR

Steering
Filed Mar 4, 2015TN

THE STEERING WHEEL FAULT ASSIST ALARM COMES ON WHEN I TRY TO START THE CAR AND THERE IS NO POWER STEERING AND ALL I HAVE IS MANUAL STEERING AND POPPING.

Steering
Filed Mar 4, 2015140,000 milesMS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE SERVICE POWER STEERING WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Mar 3, 201542,356 milesAE

WHILE DRIVING AT SPEEDS OVER 30 MPH THE ENGINE WILL LOOSE POWER AND THE RPMS WILL DROP AND THEN REV BACK UP. THIS HAPPENS WHEN THERE IS A QUICK ACCELERATION, LIKE MERGING ONTO THE FREEWAY, PULLING ONTO A BUSY STREET. THE WORST EXPERIENCE HAPPENED JUST LAST NIGHT, MARCH 2,2015. I WAS ACCELERATING FROM A STOP ON TO A BUSY STREET AND THE CAR STUTTERED AND SHOOK AS IF IT WAS A MANUAL TRANSMISSION. I HAD NO CONTROL OVER THE SPEED OF THE CAR AND TRAFFIC WAS COMING TOWARDS ME IN BOTH DIRECTIONS. OUT OF NOWHERE THE VEHICLE CLICKED INTO GEAR AND ACCELERATED. WE REPLACED THE THROTTLE BODY LAST YEAR AND ARE STILL HAVING THE SAME PROBLEMS. REPLACING THE THROTTLE BODY HAS MADE NO DIFFERENCE. THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. *TR

Air Bags
Filed Feb 27, 201595,000 milesMD

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER SIDE AIR BAG LIGHT ILLUMINATED FOR APPROXIMATELY 2 WEEKS BEFORE TURNING OFF. ONCE THE DRIVER SIDE LIGHT TURNED OFF, THE PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ILLUMINATE FOR APPROXIMATELY 2 WEEKS. THE CONTACT INDICATED THAT THE FAILURE WOULD RECURRED WITH AND WITH OUT PASSENGERS IN THE SEATS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Steering
Filed Feb 26, 201573,000 milesFL

POWER STEERING FAILED.

Steering
Filed Feb 25, 201542,400 milesNY

FORD FUSION POWER STEERING PROBLEM. OUR 2010 FORD FUSION 2.5L POWER STEERING STOPPED WORKING WITHOUT WARNING. ONLY HAS 42400 MILES ON IT. I AM SEEING MANY POSTS ONLINE RELATING TO THIS PROBLEM WITH ONLY TEMPORARY SOLUTIONS. SINCE THIS SITE TARGETS SAFETY CONCERNS I THINK IT WOULD MAKE SENSE TO TRY TO FIX THIS ISSUE BEFORE PEOPLE END UP GETTING INJURED, OR WORSE DEAD DUE TO LOSS OF ABILITY TO HANDLE THE VEHICLE. I HOPE IT DOESN'T TAKE A TRAGEDY OR MULTIPLE BEFORE SOMETHING IS FINALLY DONE ABOUT THIS GROWING PROBLEM. I DOUBT THE 500+ FILED COMPLAINTS ON FORD FUSION ON THIS SITE REPRESENTS THE TOTAL NUMBER OF INCIDENTS THAT ARE ACTUALLY TAKING PLACE. IF THIS IS JUST A NUMBERS GAME THEN THERE WILL NEVER BE INCENTIVE FOR THE MANUFACTURERS TO DO A BETTER JOB AS A MASS RECALL IS A LOT MORE EXPENSIVE THAN A FEW LEGAL PAYOUTS. PLEASE DO SOMETHING ABOUT IT. IT'S NOT LIKE WE'RE COMPLAINING ABOUT A FAULTY RADIO. THIS IS ABOUT STEERING THE VEHICLE. ALSO, CONSUMERS ARE SPENDING SIGNIFICANT AMOUNTS OF MONEY WITHOUT THE PROBLEM BEING FIXED. FORD SAYS "WARRANTY IS OVER". SO I AM AT THE MERCY OF THE DEALERS, WHOM APPARENTLY DO NOT HAVE A SOLUTION. SINCE FORD DOES NOT KNOW WHAT'S CAUSING THIS COMMON ISSUE, AND THE DEALERS CANNOT FIGURE IT OUT, THEN WHO IS LEFT TO SOLVE THE PROBLEM? FORD SHOULD BE FORCED TO SOLVE THE PROBLEM AND PROVIDE A WARRANTY EXTENSION. *JS

Vehicle Speed Control
Filed Feb 24, 2015MA

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A HIGH SPEED, THE VEHICLE JERKED AND LOST POWER AS THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Feb 19, 201550,001 milesFL

2010 FORD FUSION SEL. 2010 FORD FUSION SEL. AT APPROXIMATELY 50,000 MILES I EXPERIENCED A DRIVER HEATED SEAT FAILURE WHILE IN A COLD CLIMATE BELOW 40 DEGREES, HEATER ELEMENT GOT REALLY HOT TO THE POINT WHERE IT WAS UNCOMFORTABLE AND BURNING SKIN ON BACK AND SEAT THEN A COMPLETE FAILURE OF HEATING ELEMENT ON DRIVER SIDE IT SEEMS TO HAVE SHORTED OUT AS THE HEAT CONTROL BUTTON ON DASH ONLY STAYS LIT FOR ABOUT THREE SECONDS AND THEN GOES OUT, THIS IS A SERIOUS DEFECT THAT COULD POSSIBLY CAUSE A FIRE INSIDE THE SEAT / SEATS BURNING THE VEHICLE (AND OCCUPANTS) INSIDE THEREBY CAUSING PROPERTY DAMAGE INJURY OR DEATH IF IT CATCHES ON FIRE AND OCCUPANT / OCCUPANTS ARE SLEEPING IN VEHICLE. AFTER SOME RESEARCH I FOUND OUT THIS COMMON IN FORD FUSIONS AND HAS NOT BEEN RECALLED BY FORD MOTOR COMPANY.

Air Bags
Filed Feb 18, 201558,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE WAS SHORT CIRCUITING AND NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

SteeringCrash
Filed Feb 16, 201594,000 milesMO

I WENT AROUND A LEFT HAND TURN IN THE ROAD AND THE CAR CONTINUED TO VEER LEFT RUNNING ME OFF THE ROAD WHERE I GLANCED OFF A ROAD SIGN BEFORE I WAS ABLE TO REGAIN CONTROL OF THE CAR. I HAVE NOTICED THIS PROBLEM IN THE PAST WHERE IT FEELS LIKE I HAVE BLOWN OUT THE DRIVER'S SIDE FRONT TIRE AND THE CAR PULLS HARD TO THE LEFT. *TR

Engine
Filed Feb 14, 201598,500 milesIN

THE FIRST TIME I NOTICED SOMETHING WRONG I WAS TRYING TO PASS A SLOWER MOVING CAR. I TURNED THE SIGNAL ON, MOVED OVER TO THE PASSING LANE, WENT TO ACCL. AND THE CAR BASICALLY RED LINED AND WENT NO WHERE. SO I DON'T PASS AND GOD FOR BID PULL OUT IN FRONT OF FASTER MOVING CARS. NOW, AFTER DRIVING ACROSS TOWN, AND IT GETS UP TO NORMAL RUNNING TEMPS THE CAR HAS TROUBLE SHIFTING AROUND 3RD THROUGH 5TH GEARS. IT LURCHES LIKE IT WOULD IF A NEW DRIVER IN A MANUAL TRANSMISSION MIGHT DO, UNTIL YOU LET OFF THE GAS AND I GUESS LET THE MOTOR CATCH UP. *TR

Steering
Filed Feb 13, 201565,000 milesNV

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED OR DIAGNOSED. THE DEALER ADVISED THE CONTACT TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF AND RESTART THE VEHICLE THE NEXT TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ....UPDATED 06/09/15*BF ON FEBRUARY 15, 2015 IT WAS DISCOVERED THE BATTERY WAS COMPLETELY DEAD. THE BATTERY WAS LAST REPLACED IN AUGUST 2012 AND WAS STILL UNDER WARRANTY. AFTER REPLACING THE BATTERY, THE SERVICE ADVANCE TRAC ERROR NO LONGER APPEARED, BUT SHORT, PERIODIC PROBLEMS WITH A LOSS OF POWER STEERING UPON START-UP WERE OCCURRING BUT WOULD RESOLVE AFTER A FEW MOMENTS. UPON START-UP OF THE VEHICLE ON APRIL 27, 2015 A POWER STEERING FAILURE WARNING APPEARED ALONG WHEN THE STEERING SEIZED UP AND THEN RESOLVED. UPON STAR-UP OF THE VEHICLE ON APRIL 28,2015, THE POWER STEERING ASSIST FAULT ERROR APPEARED AGAIN WITH A BLINKING RED LIGHT AND BEEPING. THE VEHICLE WAS TURNED OFF AND THEN BACK ON. THE STEERING ISSUES ARE NOT CURRENTLY EVIDENT, BUT THE VEHICLE HAS ONLY BEEN DRIVEN ABOUT 15 MILES SINCE THE LAST OCCURRENCE OF THE ISSUE. UPDATED 07/07/15

Steering
Filed Feb 13, 201553,995 milesTX

I WAS DRIVING ON A SIDE STREET AT 35 MPH AND HIT A LARGE POTHOLE ON THE PASSENGER FRONT TIRE. I PULLED OVER AND CALLED AAA TO CHANGE MY TIRE. AAA CAME AND CHANGED MY TIRE, AND THEN WHEN I TURNED MY CAR BACK ON IT SAID POWER STEERING FAILURE. I ASKED THE AAA WORKER IF ANYTHING WAS WRONG AND HE CHECKED EVERYTHING OUT AND COULDN'T PROVIDE A REASON FOR WHY THE POWER STEERING WOULD HAVE FAILED. THE STEERING WAS EXTREMELY DIFFICULT TO MANEUVER AND REQUIRED ALL OF MY STRENGTH TO DRIVE THE 1 MILE LEFT TO MY HOME. I DROVE THE CAR TO THE FORD DEALER THE NEXT DAY AND THE STEERING WAS STILL VERY DIFFICULT. FORD DID NOT PROVIDE ME WITH AN EXPLANATION FOR WHY THE POWER STEERING FAILED. I PAID $1,923.79 TO REPLACE THE ELECTRONIC STEERING GEAR AND PERFORM PROGRAMMABLE MODULE INSTALLATION (CODE P07AE IN PSCM). *TR

Fuel/Propulsion System
Filed Feb 10, 2015113,000 milesOH

SMELL OF GAS ON PASSENGER SIDE OF CAR TOOK IT INTO BODY SHOP SAID IT WAS A LEAK AT THE SEAM OF THE FUEL TANK TALKED TO FORD SAID SINCE WE WERE OUT OF WARRANTY WOULD NOT REPLACE FUEL TANK...CAR IS ONLY 5 YEARS OLD THIS IS CRAZY FOR SOMETHING TO HAPPEN TO FUEL TANK IN JUST 5 YEARS. *TR

Wheels
Filed Feb 10, 2015PA

SINCE THE BEGINNING OF JANUARY 2015 ( THIS NOW BEING FEB 10, 2015), I HAVE HAD 9 WHEEL STUDS FRACTURE. 3 ON THE FRONT RIGHT WHEEL, 2 ON THE REAR RIGHT WHEEL ( ALL 10 WERE REPLACED ON THE RIGHT SIDE ONLY TO HAVE 2 MORE ON THE RIGHT REAR WHEEL FRACTURE AGAIN) AND 2 ON THE LEFT REAR WHEEL. I CALLED THE DEALERSHIP WHERE I PURCHASED MY CAR AND THEY TOLD ME THERE WAS NO RECALL FOR THIS AND THAT THEY COULD NOT DO ANYTHING FOR ME. I THEN CALLED FORD AND THEY ADVISED ME THAT THERE WAS A RECALL AND THE PREVIOUS OWNER HAD THIS TAKEN CARE OF AND AS OF THIS POINT THEY COULD NOT DO ANYTHING MORE FOR ME, BUT TO FORWARD MY COMPLAINT ON THROUGH THE SYSTEM AT FORD. I BOUGHT THIS CAR USED ON JULY 25, 2014. *TR

Steering
Filed Feb 9, 201558,000 milesNC

TL*THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCE TRACK AND POWER STEERING LIGHT ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Feb 4, 201577,000 milesFL

ON 1-30-15 WHILE DRIVING THROUGH MY NEIGHBORHOOD I RECEIVED A MESSAGE ON THE DISPLAY SCREEN IT READ SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT, I THEN LOST ALL POWER STEERING IN THE CAR. SO WHEN I GOT HOME I LOOKED UP THE DISPLAY MESSAGES TO SEE THAT THEY WERE ABOUT. I SAW THAT ITS A POWER STEERING ISSUE AND NEED TO GO TO THE DEALER. SO ON 2-4-15 I TOOK MY CAR TO THE LOCAL FORD DEALER TO SEE WHAT WAS THE EXACT ISSUE ON THE CAR. I WAS TOLD THE STEERING GEAR WAS BAD AND NEEDED TO BE REPLACED. PARTS AND LABOR WILL BE $1,600. ONCE I CAME HOME FROM THE DEALER AND STARTED TO LOOK UP MORE ABOUT THIS ISSUE AND SAW THAT IS A HUGE ISSUE WITH FORD AND THEY HAVEN'T MADE ANY RECALLS OR ATTEMPTS TO TRY AND CORRECT THIS ISSUE WITH THESE CARS. THEY ARE ONLY CORRECTING THE ISSUES WITH CAR THAT HAVEN'T BEEN BUILT YET. I DRIVE A 2010 FORD FUSION. *TR

Service BrakesCrash
Filed Feb 4, 201581,000 milesNM

AS HAS BEEN DOCUMENTED DOZENS OF TIMES ON SEVERAL WEBSITES, I TOO, LIKE OTHERS, EXPERIENCED TOTAL BRAKE FAILURE BY MY 2010 FORD FUSION. LIKE OTHER DOCUMENTED COMPLAINTS, I TOO FOUND THAT, IN A SITUATION WHERE SUDDEN BRAKING IS REQUIRED, I EXPERIENCED TOTAL BRAKE FAILURE. NORMAL BRAKING ON ROADS AND STREETS HAS NOT RESULTED IN BRAKE FAILURE FOR ME; HOWEVER, IN THE ONE SITUATION WHERE SUDDEN BRAKING WAS REQUIRED, MY 2010 FORD FUSION -- FULLY SERVICED SOLELY AND REGULARLY (EACH ~5000 MILES) BY FORD SERVICE TECHNICIANS SINCE ITS PURCHASE NEW IN 2009, NOW AT 81,000 MILES -- I EXPERIENCED: 1) NO BRAKING, 2) NO SLOWING DOWN, 3) NO FRONT-END-OF-THE-VEHICLE-DIVING-DOWN WHEN BRAKES WERE APPLIED (INERTIA), 4) NO SKID MARKS ON THE DRY PAVEMENT -- JUST UTTER AND COMPLETE FAILURE BY THE BRAKING SYSTEM IN MY 2010 FORD FUSION AS I DROVE AROUND A BUILDING (15-20 MPH) AND SUDDENLY SAW, BRAKED, & HIT A STATIONARY PICK-UP TRUCK ON THE ROAD. AT THE SCENE OF THE CRASH, UPON ATTACHING THE 2010 FORD FUSION WITH CHAINS, THE TOW TRUCK DRIVER MENTIONED THAT HE SAW BRAKE FAILURE. FOLLOWING THE CRASH, I HAD A MECHANIC GO WITH ME TO THE SALVAGE YARD WHERE MY AUTO INSURANCE COMPANY HAD THE 2010 FORD FUSION TOWED; THE MECHANIC DID A 15-20 MINUTE INSPECTION, WITH A SALVAGE YARD EMPLOYEE WATCHING, WHICH INDICATED THAT, YES, INDEED, THE BRAKES HAD FAILED BEFORE THERE WAS THE COLLISION (THE AREA OF COLLISION ON THE FRONT RIGHT DESTROYED THE ABS AREA). WHILE THERE DID NOT APPEAR TO BE ANY DEFICIENCIES IN THE BRA

Electrical System
Filed Feb 2, 201557,000 milesKY

NOTICED ON WAY HOME THAT THE RIGHT REAR TURN SIGNAL WAS BLINKING FASTER THAN USUAL. HAVING HAD THE LIGHT BULB REPLACED UNDER WARRANTY AT THE DEALER LESS THAN 2 YEARS AGO, I THOUGHT THIS WAS RATHER SOON FOR THE BULB TO HAVE BURNT OUT TWICE NOW ON A 4.5 YEAR OLD CAR. WENT THROUGH THE STEPS TO GET TO THE LIGHT, NOTICED A SEVERE BURN MARK AROUND THE BULB AND HOUSING, AND AM UNABLE TO REMOVE THE BULB FROM THE HOUSING AT ALL. IT IS QUITE OBVIOUS THAT COMBUSTION HAS OCCURRED AROUND THE LIGHT BULB AS THERE ARE BURN MARKS. I BELIEVE FROM A QUICK GLANCE THAT FORD KNOWS OF THIS SAFETY ISSUE AND IS IGNORING IT. I BELIEVE THERE COULD BE FIRES CAUSED BY THIS DEFECT THAT IS WIDELY REPORTED BY SEARCHING FOR FORD BRAKE LIGHT MELTED ON ANY SEARCH ENGINE. *TR

Fuel/Propulsion System
Filed Jan 30, 201571,000 milesGA

I NOTICED THAT MY CAR WAS NOT STARTING IMMEDIATELY AFTER PUMPING GAS. I DROVE IT AND THE CHECK ENGINE LIGHT CAME ON. IT THEN WENT OFF AND CAME BACK ON THE NEXT DAY AND HAS STAYED ON. THE OTHER NIGHT AS I GOT OFF THE INTERSTATE AND CAME TO A STOP I NOTICED THAT MY CAR WAS SHAKING HORRIBLY. I TOOK MY CAR TO HAVE THE ENGINE LIGHT TESTED AND IT STATED CODE: P144A EVAP PURGE VAPOR LINE RESTRICTED/BLOCKED. THE OTHER CODE WAS: P1450 UNABLE TO BLEED UP BLEED FUEL TANK VACUUM. I CALLED FORD TO COMPLAIN AND TO LET THEM KNOW THAT THIS WAS THE SECOND TIME I HAD A PROBLEM WITH THE FUEL LINE. WHEN I FIRST PURCHASED THE CAR IN 2012 I HAD A LIGHT ABOUT THE FUEL TANK COME ON IMMEDIATELY. I TOOK IT BACK TO FORD AND THEY CORRECTED IT. NOW I AGAIN AM HAVING PROBLEMS WITH THE FUEL TANK. WHEN I CALLED FORD TO TELL THEM THERE IS OBVIOUSLY A DEFECT IN THE CAR THEY WERE NOT HELPFUL AND BASICALLY TOLD ME THERE WAS NOTHING THEY COULD DO. EXPLAINING THAT NOW THIS IS THE SECOND OCCURRENCE WITH A FUEL TANK ON THIS CAR AND THAT THEY SHOULD REPAIR IT I WAS TOLD IT WASN'T UNDER WARRANTY AND THEY ARE NOT RESPONSIBLE. NOW IF THIS WAS A ONE TIME THING IT WOULD BE ONE THING BUT TO HAVE IT HAPPEN AGAIN SHOWS AN OBVIOUS DEFECT IN THE MAKING OF THIS CAR. ONLINE I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUES WITH FORD MODEL CARS. *TR

Power Train
Filed Jan 29, 201576,000 milesTX

VEHICLE STARTED LEAKING TRANSMISSION FLUID. IT REMAINED AS SMALL DRIPS AND NOT IN ANY HEAVY VOLUME. TOOK THE VEHICLE TO FORD TO BE DIAGNOSED AND MECHANIC STATED THAT A BUSHEL NEEDED TO BE ADDED TO THE TRANSMISSION AND THE SEAL NEEDED TO BE REPLACED. MECHANIC ALSO STATED THAT THE BUSHEL IS NOT CURRENTLY INSTALLED IN THE VEHICLE (STOCK) BUT THAT FORD RECOMMENDS THAT ONE BE ADDED. TOTAL COST OF THE REPAIR WAS AROUND $1100. IT DOESN'T SEEM VERY FAIR THAT FORD RECOGNIZED THAT THEY NEEDED TO ADD THAT ADDITIONAL PART TO THE CAR TO KEEP IT FROM LEAKING TRANSMISSION FLUID BUT HASN'T ISSUED A RECALL FOR THE INSTALLATION OF THE PART. INSTEAD THEY EXPECT HARD WORKING AMERICANS TO PAY OUT OF POCKET FOR THEIR MESS UP. ONE MORE REASON TO BUY FOREIGN - IF AMERICAN CAR COMPANIES WANT THE SUPPORT OF THE AMERICAN CONSUMER THEY SHOULD STOP SCREWING THEM OVER FOR A PROFIT AND TAKE CARE OF THEIR NEEDS. *TR

Steering
Filed Jan 29, 201591,000 milesOH

MY DAUGHTER WAS DRIVING MY 2010 FORD FUSION WHICH SUFFERED A LOSS POWER STEERING. THE VEHICLE HAD AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". POWER STEERING LIGHT AFTER THE LOW TIRE LIGHT APPEARED THIS OCCURRENCE ALSO APPEARS TO BE SIMILAR TO WHAT OTHERS HAVE EXPERIENCED . THIS IS A SAFETY ISSUE THAT CAN CAUSE LOSS OF CONTROL WHILE DRIVING AND TURNING. *TR

Power Train
Filed Jan 29, 2015109,000 milesNE

1. THE POWER STEERING WENT BAD IN DEC. 2014/ COST $1600 TO FIX. DONE AT CROSSROADS FORD IN KEARNEY NE. 2. LESS THAN 1 MONTH LATER IN JAN. 2015, THE TRANSMISSION STARTED LEAKING FLUID AND HAD OTHER ISSUES WITH SHIFTING. LOOKS LIKE NOW I'LL HAVE TO PUT IN A NEW TRANSMISSION. 2010 FORD FUSION SE WITH 109,000 MILES. *TR

Steering
Filed Jan 28, 201550,000 milesNY

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Jan 28, 201537,350 milesVA

THE BLIND SPOT INFORMATION SYSTEM (BLIS) AND CROSS TRAFFIC ALERT (CTA) HAVE STOP WORKING. THIS A SAFETY SYSTEM. ALTHOUGH IT IS NOT STANDARD EQUIPMENT, I DID NOT ORDER THE CAR WITH THIS. I WOULD NOT BE COMPLAINING IF IT WAS NOT FOR THE OTHER PROBLEMS I HAVE HAD WITH THE VEHICLE. I HAVE FOUND OUT THIS CAN BE VERY EXPENSIVE TO FIX. SOMEWHERE AROUND A THOUSAND DOLLARS FOR PARTS, NOT COUNTING THE SERVICE CHARGE. I READ ONLINE WHERE OTHER OWNERS OF FORD VEHICLES HAVE THE SAME PROBLEM. IT IS ALSO SOMETHING THAT YOU BECOME TO RELY ON. IF FORD IS GOING TO PUT THEM OF THERE VEHICLES, THAN THEY SHOULD BE RELIABLE. *TR

Vehicle Speed Control
Filed Jan 28, 2015PA

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ACCELERATED EXCESSIVELY WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE FLOOR MAT WAS REPLACED BUT THE FAILURE REOCCURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FLOOR MAT. THE CONTACT REFERENCED A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Jan 28, 201575,250 milesFL

I WAS DRIVING MY 2010 FORD FUSION WHILE ON VACATION. I WAS DRIVING MY FAMILY TO BREAKFAST AND I NOTICED THAT AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". WHILE THESE MESSAGES CAME ON, MY POWER STEERING BECAME DIFFICULT TO STEER WHILE I WAS DRIVING ON THE ROADWAY. I WAS LUCKILY ABLE TO MANAGE STEERING OFF OF THE HIGHWAY, TURNING IN TO OUR DESTINATION. KNOWING THE DIFFICULTY THAT I HAD IN TRYING TO STEER TO SAFETY, IT SCARES ME TO THINK THAT MY WIFE COULD HAVE BEEN DRIVING THIS VEHICLE AND MAY NOT HAVE FARED AS WELL AS I AM MUCH STRONGER THAN SHE. WHILE OUT OF STATE, IT WAS VERY PRESSING THAT I GET THE POWER STEERING REPAIRED FOR THE SAFETY OF MY FAMILY. I HAD TO MANAGE STEERING TO THE NEAREST FORD DEALER, FOR WHICH I WAS UNFAMILIAR WITH. I HAD TO SPEND $1,500+ FOR THE REPAIR, ALONG WITH THE COST AND NEED FOR A RENTAL VEHICLE. AFTER THE DEALERSHIP REPLACED THE STEERING GEAR, MY STEERING FAILED AGAIN. AFTER RETURNING THE CAR TO THE SAME DEALERSHIP, THEIR SUGGESTION WAS THAT "IF THIS FAILS AGAIN, YOU SHOULD TAKE THE VEHICLE TO YOUR HOME DEALERSHIP FOR REPAIR." I HAD TO DRIVE HOME, OVER 600 MILES WITHOUT POWER STEERING AS I HAD NO OTHER OPTIONS. WHEN THE FAILURE OCCURED, MY FUSION HAD ONLY A COUPLE HUNDRED MILES OVER 75,000 MILES. I CAN SAFELY SAY THAT THIS STEERING FAILURE CAUSED A LOT OF UNDUE STRESS OVER THIS VACATION, ALONG WITH A SUBSTANTIAL LEVEL OF DANGER. IT IS ALSO VERY TROUBLING TO KNOW THAT THE SAME MAN

Steering
Filed Jan 27, 201582,854 milesCA

STARTED THE CAR IN THE MORNING AND NOTICED THE ADVANCETRAC NOTIFICATION ON AND SOON AS I TURNED THE WHEEL IT WAS EXTREMELY HARD AND TOOK ALL MY STRENGTH. WHEN I WENT TO PULL FORWARD I NEARLY JUMPED THE CURB BECAUSE I WASN'T ABLE TO TURN THE WHEEL FAST ENOUGH. I CAN NO LONGER WORK AS MY REQUIRES ME TO DRIVE ALL DAY. AND DON'T HAVE THE FUNDS $1400-2000 ESTIMATED COST OF FIX. I'VE SEEN NUMEROUS VIDEOS AND COMPLAINTS OF THE SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE IT BECOMES FATAL. *TR

Structure
Filed Jan 27, 201525,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT AND RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY TO 60 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE FLOOR MAT INTERFERED WITH THE ACCELERATOR PEDAL AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 4/6/15*CN UPDATED 4/29/15*CN THE CONSUMER STATED THERE WAS SOMETHING MORE THAN THE FLOOR MAT CAUSING THE VEHICLE'S FAILURE. UPDATED 10/9/15*JS 11/15/2015 *JS

Air Bags
Filed Jan 26, 201588,000 milesIN

AIRBAG LIGHT COMES ON. I TOOK VEHICLE TO DEALER AND THEY STATED THE SENSORS IN THE SEATS ARE BAD. AIRBAG WON'T DEPLOY IN AN ACCIDENT WITH ERROR. THEY ARE WANTING TO CHARGE OVER $1000 TO FIX. THIS VEHICLE HAS NOT BE IN AN ACCIDENT AND SHOULD NOT BE HAVING AIRBAG PROBLEMS AT 5 YEARS OLD. I DID HAVE A RECALL ON A 2001 FORD ESCAPE OF 12V353000. I DID HAVE THE SPEED CONTROL STICK CAUSING A HEAD ON COLLISION AT 60 MPH BREAKING MY BACK AND SHOULDER. THE AIRBAGS NOT DEPLOYING IN AN ACCIDENT WOULD CAUSE SEVERE INJURY AND NEEDS TO BE FIXED. *TR

Steering
Filed Jan 26, 201582,625 milesTX

MY SON WAS RUNNING ERRANDS. HE WENT INSIDE A STORE & WHEN HE GOT BACK IN THE CAR THE SERVICE POWER STEERING NOW LIGHT WAS ILLUMINATED AS WELL AS ADVANCE TRAC. HE CALLED HOME & SAID HE TRIED TO BACK UP BUT COULD NOT GET THE STEERING WHEEL TO TURN. WE LEFT THE CAR PARKED & HAD IT TOWED TO A FORD DEALER ON MONDAY A.M. I WENT ON THE INTERNET TO SEE IF I COULD FIND OUT WHAT KIND OF REPAIR MIGHT BE NEEDED & HOW MUCH IT WOULD BE. I WAS SHOCKED TO FIND OUT THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST FORD FOR THE EXACT STEERING FAILURE MY FORD FUSION HAD EXPERIENCED. I AM THANKFUL MY SON WAS NOT DRIVING AT THE TIME THE STEERING FAILED. HOWEVER, I AM VERY CONCERNED AT THIS TIME BECAUSE I OWN A 2ND 2010 FORD FUSION WHICH MY OTHER SON DRIVES. I BOUGHT BOTH MY SONS A FORD FUSION AWD BECAUSE I WANTED THEM TO HAVE A SAFE VEHICLE. FORD SHOULD BE ASHAMED FOR NOT INFORMING OWNERS OF THIS POTENTIAL POWER STEERING FAILURE. THEY SHOULD BE MADE TO REPLACE THE FAULTY STEERING BEFORE A SERIOUS OR EVEN FATAL ACCIDENT HAPPENS AS A RESULT OF THEIR NEGLIGENCE. I HAD TO PAY $1750.00 DOLLARS TO HAVE THE POWER STEERING REPLACED & THE ADVANCE TRAC FIXED. THE FORD DEALER KNEW OF THE PROBLEM WITH THE FUSION BUT SAID FORD WOULD NOT PAY FOR THE REPAIR. I HAVE ALWAYS DONE THE REQUIRED PREVENTATIVE MAINTENANCE ON MY CARS & KEEP THEM IN PERFECT CONDITION. I HAD TO PUT THE FULL AMOUNT ON A CHARGE CARD, WHICH NOW I WILL PAY INTEREST ON. I DON'T HAVE THE FINANCIAL ABILITY TO PAY FOR OR EVEN "CHARGE" ANOTHER $1750.0

Unknown or Other
Filed Jan 25, 201565,000 milesDC

WHILE FILLING THE CAR WITH FUEL, IT WAS NOTICED THE STRONG ODOR OF GASOLINE PRESENT. UPON PARKING AT HOME, IT WAS NOTICED THE PRESENTS OF GASOLINE LEAKING FROM THE FUEL TANK. THIS HAD BEEN REPEATED ALL SUMMER OF 2014. I HAD BEEN ABLE TO DETERMINE THE LEAK WAS COMING FROM THE PASSENGER SIDE, ABOUT 6 INCHES FORWARD OF THE REAR TIRE. IF THE TANK WAS FULL, IN A MATTER OF HOURS THERE WOULD BE A POOL OF GASOLINE AND THE FUMES AROUND THE VEHICLE. THE FUMES ARE PRESENT EVEN OUTSIDE ON THE OPEN AIR. ON JANUARY 20, 2014 I HAD THE FUSION INTO THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED, AUTO PARK FORD, STURGIS, MICHIGAN. THE MAIN REASON WAS FOR THE THROTTLE BODY RECALL. I ASKED THE SERVICE MANAGER TO DROP THE FUEL TANK AND TAKE A LOOK TO SEE WHY IT WAS LEAKING. WE HOPED IT WOULD BE A SEAL, WHICH WOULD NOT BE A BIG DEAL. HOWEVER, THEY FOUND A HOLE IN THE TANK, RUSTED THROUGH 1/4 OF THE WAY DOWN FROM THE TOP OF THE TANK. THE COST OF FIXING THE TANK IS OVER $1700.00, THIS IS BEYOND ACCEPTABLE. I HAVE A 2003 FORD EXPEDITION AND A 2006 CHEVY IMPALA AND DO NOT HAVE FUEL LEAKS. I DO NOT UNDERSTAND WHY A NEWER VEHICLE WOULD HAVE SUCH A DANGEROUS ISSUE. A SIMPLE SPARK COULD IGNITE THE FUMES PRESENT AND KILL MY FAMILY. I DO NOT KNOW WHAT TO DO EXCEPT HOPE THAT FORD LOOKS INTO THIS ISSUE. I HAVE NOT CONTACTED FORD. IF YOU WANT ANY FOLLOW UP CONVERSATION, PLEASE DO NOT HESITATE TO CALL ME. RESPECTFULLY [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

Steering
Filed Jan 24, 201576,000 milesIN

POWER STEERING FAILED COMPLETELY WITHOUT WARNING. VEHICLE WAS NEARLY IMPOSSIBLE TO STEER. WITHOUT MY UPPER BODY STRENGTH THEIR WOULD HAVE UNDOUBTEDLY BEEN A CRASH. EVEN WITH MY UPPER BODY STRENGTH, WHICH IS CONSIDERABLE, AN ACCIDENT WAS NARROWLY AVOIDED. *TR

Steering
Filed Jan 24, 201570,000 milesNY

I WAS DRIVING MY 2010 FORD FUSION WHEN THE POWER STEERING JUST GAVE OUT ON THE ENTRANCE THE HIGHWAY. THERE IS NO EXPLAINED PROBLEM WITH FORD ON WHY THIS IS HAPPENING, BUT FROM WHAT I UNDERSTAND THIS IS AN ON GOING SAFETY INVESTIGATION WITH NHTSA. FORD SHOULD ADDRESS THIS SAFETY ISSUE BEFORE SOMEONE GETS BADLY HURT. *TR

Power Train
Filed Jan 23, 201531,522 milesRI

I OWN A 2010 FORD FUSION WITH ONLY 31,500 MILES. THE LH HALF AXLE STATED TO HEMORRHAGE TRANSMISSION FLUID. IT WAS ABOUT 3 WEEKS OUT OF WARRANTY. THIS IS A COMMON ISSUE FROM WHAT MY RESEARCH SHOWS. *TR

Steering
Filed Jan 21, 201590,000 milesNC

WHILE DRIVING THE VEHICLE THE POWER STEERING WENT OUT DURING A TURN WITH NO WARNING WHAT SO EVER. A LIGHT CAME ON AND THE STEERING HAS BEEN EFFECTED EVER SINCE MAKING IT NEARLY IMPOSSIBLE TO TURN THE VEHICLE SAFELY. *TR

Visibility › Rearview Mirrors/Devices
Filed Jan 20, 201553,000 milesNC

I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE RIGHT PASSENGER MIRROR EXPLODED WITH A LOUD BOOM. THE OUTSIDE PORTIONS OF THE MIRROR WERE LYING ON THE SIDE OF THE ROAD INTACT. THE INTERIOR PLASTIC WAS BLOWN TO SEVERAL PIECES. HAD SOMEONE OR SOMETHING BEEN ON THE RIGHT SIDE OF MY CAR, THEY WOULD CERTAINLY HAVE BEEN INJURED. THIS IS NOT NORMAL WEAR-AND-TEAR ON A CAR; THIS IS A DEFECT. IT IS APPARENTLY CONNECTED WITH THE DEFROSTING SYSTEM. FORD ASSUMES NO RESPONSIBILITY. *TR

Steering
Filed Jan 20, 201549,888 milesMI

JUST MADE IT HOME FROM WORK AND PICKING UP MY SON FROM SCHOOL. I PUT THE CAR IN REVERSE, BEGAN BACKING OUT THE DRIVEWAY, WHEN THE WARNING LIGHT CAME ON AND POWER STEERING WENT OUT SIMULTANEOUSLY. 2010 FUSION UNDER $50K MILES. MY CAR IS AT THE DEALERSHIP NOW. *TR

Seats
Filed Jan 17, 201580,000 milesOK

HAD SEVERAL PASSENGERS COMPLAIN THAT THE PASSENGER HEATED SEAT WAS GETTING TOO HOT AND BURNING THEIR REAR END. THEY WOULD HAVE TO TURN IT OFF. THE A COUPLE OF DAYS LATER MY DAUGHTER WENT TO TURN THE HEAT ON HER SEAT AND THE SEAT WOULD NOT TURN ON. THE LIGHT WOULD TURN ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OFF. WE HAVE CHECKED THE FUSES AND MADE SURE THAT THE SEAT IS PROPERLY PLUGGED IN BUT THE PASSENGER SEAT WILL NOT HEAT. AFTER CHECKING THE COMPLAINTS ON THIS PAGE IT APPEARS THAT THIS IS A COMMON PROBLEM AND THAT FORD SHOULD DO A RECALL TO FIX THIS PROBLEM. *TR

Power Train
Filed Jan 12, 20151,899 milesNY

SINCE THE VEHICLE WAS NEW THE TRANSMISSION SLIPS OR JUMPS INTO GEAR. THE ENGINE ALSO HESITATES WHEN THE GAS PEDAL IS PUSHED AND THEN STARTS TO GO. VISITS TO THREE FORD DEALERSHIPS OVER THE YEARS AND CALLS TO FORD HAVE BEEN USELESS. FORD DEALERS WILL CHARGE FOR REPROGRAMMING OF COMPUTER WHICH DOES NOT FIX THE PROBLEM, THERE IS WHAT FORD CALLS A RECALL BUT THEY WILL ONLY FIX THE PROBLEM IF THE DASH LIGHT COMES ON BECAUSE THEIR OIL CHANGE PEOPLE CAN'T TELL IF THERE IS A PROBLEM UNLESS THE LIGHT COMES ON. FORD HAS GIVEN ME NUMEROUS "WORK TICKETS" BUT THEY ARE UNWILLING TO FIX THE VEHICLE OR DON'T KNOW HOW. I KNOW THIS IS A COMMON PROBLEM WITH FORD VEHICLES AFTER SITTING IN DEALERSHIP WAITING ROOMS WITH OTHERS WHO HAVE THE SAME ISSUES. IF YOU OWN A FORD BE CAREFUL WHEN MERGING ONTO A HIGHWAY BECAUSE YOUR VEHICLE MAY NOT GO WHEN YOU WANT IT TO. *TR

Steering
Filed Jan 12, 2015120,000 milesMN

OUR 16 YEAR OLD DAUGHTER WAS DRIVING IN TOWN ON SATURDAY ON OUR ICY ROADS WHEN SUDDENLY THE POWER STEERING FAILED. AS A RELATIVELY NEW DRIVER SHE HAD NO IDEA WHAT HAPPENED BUT WAS ABLE TO MAINTAIN CONTROL OF THE CAR AND GET IT PARKED. FROM THE DESCRIPTION OF THE SENSORS IT APPEARS TO BE A ELECTRIC POWER ASSISTED STEERING (EPAS) FAILURE. IN LOOKING THROUGH THE INTERNET THIS APPEARS TO BE A RELATIVELY COMMON PROBLEM ON THE FORD FUSIONS OF THIS ERA. *TR

Power Train
Filed Jan 10, 201571,287 milesLA

THE CAR WHEN I MASH ON THE GAS THE CAR JERKS,AND I GET OF GAS AND THEN GET BACK ON IT WILL GO THEN BUT IT STARTS BACK JERKING,I AM SCARED I AM GOING TO HAVE AN ACCIDENT FROM THAT AND IT IS GETTING WORST. *TR

Steering
Filed Jan 9, 201578,000 milesTX

WAS TRAVELING AT ABOUT 50 MPH ON SIDE STREET AND THE POWER STEERING ASSIST LIGHT CAME ON AND LOST ALL POWER STEERING. I AM A BIG MAN AND WAS NOT TO FAR FROM HOME AND WAS ABLE TO MUSCLE IT TO THE DRIVEWAY. IT HAS SAT THERE SINCE. MY WIFE IS SLIGHT IN STATURE AND IF THIS HAD HAPPENED TO HER I HAVE NO DOUBT SHE COULD NOT STEER THE CAR. *TR

Seats1 injured
Filed Jan 8, 201584,000 milesIN

MY HEATED SEATS ARE SUPER DEFECTIVE. I HAVE ONLY USED MY HEATED SEATS A HANDFUL OF TIMES. EVERY TIME I TURNED IT ON IT WOULD GET SO HOT IT WAS BURNING MY BUTT, LITERALLY. I EVEN PUT A SEAT COVER ON MY SEAT AND FOLDED A BLANKET 4 TIMES (WHICH MADE 8 LAYERS OF MATERIAL) AND IT WAS SO HOT BURNED ME THROUGH ALL OF THE LAYERS. I KEPT SMELLING A BURNING SMELL, LOOKED AND THERE'S IS A BURN MARK THROUGH THE SEAT, BURNT A WHOLE IN MY SEAT COVER, AND STARTED BURNING MY BLANKET. THAT IS EXTREMELY DANGEROUS, COULD CAUSE A SERIOUS BURN AND OR AN ACCIDENT. AND IT DAMAGED THE LEATHER SEAT, SEAT COVERS, AND A BLANKET WHICH IS ALL MONEY OUT OF MY POCKET. I CANT EVEN USE THE HEATED SEATS NOW BECAUSE I WILL GET BURNED. THIS NEEDS TO BE FIXED AND ADDRESSED ASAP. *TR

Steering
Filed Jan 5, 2015108,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →