2010 Ford Fusion complaints

I PARK ON AN INCLINE SO I NORMALLY SET MY PARKING BRAKE FOR SAFETY REASONS. NOVEMBER 2014, TEMPERATURES HAD DIPPED BELOW FREEZING AND I WENT TO RELEASE THE PARKING BRAKE TO GO TO WORK, AND I COULD TELL THAT IT DID NOT RELEASE ALL THE WAY. AS I WAS DRIVING I COULD TELL SOMETHING WAS HOLDING ME BACK BECAUSE THE CAR WOULD NOT ACCELERATE PROPERLY. MADE IT TO THE STOP LIGHT LEAVING MY NEIGHBORHOOD AND THE REAR RIGHT BRAKE SEIZED UP ENTIRELY. IT SOUNDED LIKE I WAS TRYING TO DO A BURNOUT AND IT HAD THE WORST SMELL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED AND A TOW TRUCK WAS CALLED. AS THEY WERE WORKING ON IT ALL THEY COULD FIND WRONG WAS THAT THE RIGHT REAR BRAKE PAD HAD WORN DOWN TO NOTHING AND WAS GRINDING ON MY ROTOR. CHANGED BRAKE PADS AND THEY SENT ME ON MY WAY AFTER DROPPING ABOUT $400 ON THE REPAIR. NOT EVEN TWO DAYS LATER THE TEMPS DIPPED BELOW FREEZING AND THE PARKING BRAKE STUCK AGAIN. FOR THE NEXT TWO MONTHS I DID NOT USE MY PARKING BRAKE AND HAD INTERMITTENT PROBLEMS ONLY WHEN THE TEMPERATURE HAD DIPPED BELOW FREEZING. AS OF TODAY JANUARY 2015, PARKING BRAKE HAS NOT BEEN USED BUT RIGHT REAR BRAKE HAS SEIZED UP, YET AGAIN, THE PAST TWO DAYS AS THE TEMPERATURE HAS BEEN BELOW FREEZING. I AM TERRIFIED TO DRIVE THIS CAR IN FEAR OF THE BRAKES COMPLETELY FAILING AND CAUSING A COLLISION. I HAVE CHILDREN AND THIS HAS BEEN A SERIOUS PROBLEM. THIS NEEDS TO BE INVESTIGATED. *TR

DRIVER'S SIDE, INSIDE DOOR HANDLE BROKE HAD TO ROLL DOWN WINDOW, REACH OUT AND OPEN USING OUTSIDE HANDLE PART THAT BROKE APPEARS TO BE MADE OUT OF PLASTIC COMMON PROBLEM. *TR

WHILE DRIVING TO A FRIENDS HOUSE, THE POWER STEERING JUST WENT OUT. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER THOUGH IT WAS ABLE TO BE DRIVEN OFF THE SIDE OF THE ROAD. HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY STATED THAT IT WAS A POWER STEERING FAILURE THAT WOULD COST 2000 TO REPAIR. *JS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WENT DOWN AN EMBANKMENT AND ACROSS FOUR LANES. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 14,000.

WHILE DRIVING 30MPH THE ADVANCETRAC SYSTEM FLASHED ON THE THAT DASH BOARD. AS A RESULT I LOST ALL POWER STEERING CONTROL AND ALMOST RAN HEAD ON TO AN ,ON COMING VEHICLE AS I WAS MAKING A RIGHT HAND TURN. TOOK THE VEHICLE TO DEALER TO GET REPAIRED ($1249.40). THIS ALL OCCURRED ON 12/15/2012. THE SECOND INCIDENT HAPPENED ON 12/27/ 2014. AS MY FAMILY WAS TRAVELING 70MPH DOWN I44 NEAR JOPLIN, MISSOURI. THE ADVANCETRAC SYSTEM FLASHED ON THE DASH BOARD AND ONCE AGAIN I LOST ALL POWER STEERING CONTROL. IN DOING SO THE VEHICLE TOOK A HARD RIGHT ALMOST PUTTING MY VEHICLE UNDERNEATH A TRACTOR TAILOR. I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND LIMPED THE VEHICLE BACK TO MY HOME. THE FAULT IN THIS VEHICLE ALMOST KILLED ME AND MY FAMILY , THIS IS A ON GOING PROBLEM WITH THIS VEHICLE AROUND THE NATION. HOW MANY FATALITIES IS IT GOING TO TAKE BEFORE THE NHTSA FORCES THE FORD MOTOR COMPANY TO RECALL THE VEHICLE'S AND FIX THE PROBLEM. THANK YOU FOR YOUR WORK , IN GETTING THIS PROBLEM RESOLVED. *TR

WHEN DRIVING HOME WITH MY BABY I NOTICED I WASN'T ABLE TO TURN THE STEERING WHEEL TO MOVE OVER IN THE OTHER LANE. I HAD TO STOP MY CAR IN THE MIDDLE OF THE STREET AND HAVE SOMEONE COME TO HELP ME GET MY CAR TO THE SIDE OF THE ROAD. THERE WAS NOT ANY WARNING OF ANYTHING BEING WRONG WITH MY CAR. THE POWER STEERING WENT OUT IN THE CAR. I CALLED THE FORD DEALERSHIP AND SPOKE TO THE HEAD OF THE SERVICE DEPT AND HE CONFIRMED THE COST WOULD BE ABOUT $1600.00 TO REPAIR BUT COULDN'T BE FOR SURE UNTIL I GET A DIAGNOSTIC CHECK DONE FOR $89.99. HE WAS AWARE OF THE ISSUE AND STATED HIS OWN DAUGHTER IN LAW HAD THE SAME PROBLEM THAT IS HOW HE IS PRETTY SURE WHAT THE ISSUE IS AND THE COST TO REPAIR. I ASKED ABOUT A RECALL AND HE HAD NOT HEARD OF ANYTHING AS OF NOW. I'M A SINGLE MOM AND CAN'T AFFORD THIS REPAIR. I FEEL LIKE FORD SHOULD PAY FOR THE FAULTY PART WITH ESPECIALLY WITH THE NUMBER OF COMPLAINTS. IF I HADN'T HAD CONTROL AT THE TIME THE SITUATION COULD HAVE BEEN A LOT WORSE. I'M PRAYING THAT FORD WILL TAKE RESPONSIBILITY AND FIX MY CAR AS I'M CURRENTLY WITHOUT TRANSPORTATION. *TR

I HAVE A 4-YEAR NEW FORD FUSION 2010, MANUAL SHIFT TRANSMISSION. ON 12/17/14, WHILE I WAS DRIVING AT APPROX. 40 MPH ON A BUSY ROAD PUTTING MY CAR ON GEAR 4, ALL OF A SUDDEN, THE WRENCH LIGHT LIT UP, AND THE CAR JUMPED VIOLENTLY AS IF IT WAS AT GEAR 1 OR SOMETHING. STARTLED, I GENTLY PUSHED THE GAS PEDAL A BIT MORE, THAT DIDN'T HELP; TRIED AGAIN, STILL VIOLENTLY JUMP. I HIT THE CLUTCH, PRESSED THE BREAK PEDAL JUST ENOUGH TO STEER MY CAR OFF THE ROAD TO A PARKING LOT. AFTER TURNED OFF THE ENGINE, CHECKED THE CAR, THEN STARTED THE ENGINE AGAIN, THE WRENCH WASN'T LIT, AND I DROVE AWAY. -- THIS WAS THE FIRST TIME THE TROUBLE OCCURRED. BEFORE THE PROBLEM RE-OCCURRED ON 12/20/14, I NOTICED SEVERAL SUDDEN ACCELERATIONS, AND SUDDEN STALLS WHILE I WAS DRIVING. THE 2ND TIME THE WRENCH LIGHT LIT UP, SAME PROBLEM: CAR JUMP, FELT LIKE ON GEAR 1 WHILE ACTUALLY ON GEAR 3 FOR A WHILE, HAVE TO STOP IN THE MIDDLE OF THE ROAD AND RE-IGNITE THE ENGINE TO GET THE CAR MOVING AGAIN. LOCAL FORD DEALER DID DIAGNOSIS AND CONCLUDED THE THROTTLE CONTROL BODY WAS BAD, TO FIX THE PROBLEM THEY MUST REPLACE THE THROTTLE CONTROL BODY AND CHARGE ME $450. THEY SAID THERE IS NO WARRANTY ON THE THROTTLE CONTROL BODY, AND PARTS DO GO BAD SOMETIMES. REALLY, IN 4 YEARS? FOR A WELL MAINTAINED, GARAGED CAR AT 34K MILEAGE? THE PROBLEM SMELLS LIKE A DEFECT, NOT A STANDARD WEAR AND TEAR, WHY SHOULD I PAY FOR REPLACING A DEFECT PART? HOW DO I KNOW WHETHER THE NEW PART IS NOT A DEFECT AGAIN? I'M SCARED OF DRIVING ON HIGH W

THE POWER STEERING WENT OUT WHERE I WASN'T ABLE TO STEER THE CAR. I HAD TO PULL OVER AND NOT DRIVE IT OR I COULD HAVE HAD A RECK. *TR

WRENCH LIGHT COMES ON. FORD IS TRYING TO SAY IT'S COVERED BECAUSE THE WRENCH LIGHT IS ON, AND THEN BRING YOU IN TO THE SHOP TO PAY $2000 FOR A VALVE BODY IN THE TRANSMISSION. THEY ARE PULLING THE WOOL OVER THE NHTSA BY MAKING IT SEEM LIKE THEY HAVE COVERED IT WHEN IT'S SOMETHING ENTIRELY DIFFERENT. SHOULD HAVE BOUGHT A NISSAN. BASICALLY THE CAR DOESN'T ACCELERATE. COME THE TIME I MIGHT GET HIT BY A CAR, I WONT BE ABLE TO ACCELERATE PROPERLY. *TR

WHILE DRIVING THROUGH PARKING LOT AND TURNING INTO A SPOT POWER STEERING SUDDENLY WENT OUT AND SERVICE AUTO TRAK LIGHT CAME ON. POWER STEERING WAS IMMEDIATELY LOST AND I ALMOST STRUCK A CAR. I WAS ABLE TO GET STOPPED AND MANEUVER THE VEHICLE OUT OF HARMS WAY. CHECKED FOR POWER STEERING PUMP FAILURE AND FOUND THAT IT WAS ELECTRICAL POWER ASSIST. THIS SUDDEN LOSS OF POWER STEERING COULD HAVE CAUSED FATALITY HAD I BEEN ON THE HIGHWAY OR ON A BUSY STREET. THIS PROBLEM REQUIRES FURTHER INVESTIGATION. *DT

WHILE DRIVING, A TRACTION LIGHT CAME ON, SOME WARNING BEEPING AND IT SAID SERVICE POWER STEERING AND AUTO TRAC. STEERING WHEEL GOT REALLY HARD TO TURN AND HAD TO DRIVE IT IN TO MECHANIC. *TR

I HAD A PROBLEM WITH MY POWER STEERING WHEEL WIT A FORD FUSION 2010 I INVESTIGATE END FOUND THAT 2009 TO 2011 HAVE A POWER STEERING WHEEL PROBLEMS THAT COST 1600 TO FIX IT THERE'S 1000600 COMPLAINS ABOUT THIS AND FORD NEEDS TO CHANGE ALL THE POWER STEERING WHEELS END THERE'S BEING A LOT OF ACCIDENTS WHEN PEOPLE ARE DRIVING ON THE FREEWAY WHEN THE POWER STEERING BRAKE DOWN THEY SHOULD MAKE FORD FIX THIS PROBLEM LIKE THEY MADE CHRYSLER I DON'T KNOW KNOW HOW MUCH PEOPLE ARE GOING TO DIE UNTIL YOU GUYS FIX THIS. *TR

WRENCH LIGHT COMES ON AND THE CAR DOES NOT ACCELERATE! WHOLE VEHICLE SHAKES. FEELS LIKE THE CAR IS GOING TO JUST DIE. NOT HAPPY WITH THE CAR!!! *TR

MY CAR STARTED SAYING POWER STEERING WARNING MESSAGE ,AND THE WHEEL VERY HARD TO TURN , I WENT TO THE DEALER SHIP , WHERE I PURCHASE , HE TOLD ME HE COULDN'T DO NOTHING , I JUST PURCHASE MY FUSION 2010 FORD FOUR MONTHS AGO . *TR

I FILED AN ORIGINAL COMPLAINT REGARDING SUDDEN FAILURE OF MY VEHICLE TO MOVE OR PRODUCE ANY POWER BACK ON 10-05-2013 UNDER NHTSA ID NUMBER 10546865. AT THAT TIME I DESCRIBED THE FOLLOWING: SUMMARY: I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. FILED ORIGINAL COMPLAINT BECAUSE I WAS INFORMED THAT THERE WAS A LARGE NUMBER OF THESE FAILING PREMATURELY AND TO DOCUMENT MY VEHICLE. I PAID THE REPAIR IN OCTOBER 2013 FOR EXACTLY SAME SYMPTOMS P2111 AND SAME CONDITIONS AS ALL OF THE OTHER VEHICLES IN THIS INVESTIGATION WERE EXPERIENCING. I KEPT TRACK OF NHTSA'S INVESTIGATION CAME TO FIND OUT THAT FORD HAD ISSUED A "CUSTOMER SERVICE CAMPAIGN" EARLIER THIS YEAR THAT EXTENDED THE WARRANTY ON THE THROTTLE BODY TO 10 YEARS/150K MILES AND A LETTER WOULD BE SENT OUT. I NEVER RECEIVED ONE. CONTACTED MY DEALERSHIP WHO SAID THEY DID NOT SEE ANYTHING UNDER MY VIN BUT WOULD SEND THE REQUEST TO FORD. FORD SAYS THAT NHTSA DETERMINES WHICH VEHICLES FALL UNDER THE ISSUE. SO JUST CONTACTED NHTSA VIA TELEPHONE SPEAKIN

THIS IS 3RD INCIDENT. DAUGHTER DRIVING VEHICLE ON INTERSTATE APPROX 75MPH. AFTER 1 HR OF DRIVING, STEERING GOT STIFF, ADVANCE TRAC LIGHT SENSOR APPEARED AND "SERVICE POWER STEERING". SHE SLOWED DOWN AND WAS ABLE TO EXIT THE INTERSTATE SAFELY AND PARK THE VEHICLE AT A GAS STATION. AFTER TURNING OFF THE VEHICLE AND TURNING BACK ON, POWER STEERING WAS COMPLETELY OUT. "SERVICE POWER STEERING NOW." MY HUSBAND WENT TO PICK UP THE VEHICLE AND SEE IF IT NEEDED TO BE TOWED BACK TO DEALER. ONCE THE CAR SAT FOR ABOUT AN HOUR, MY HUSBAND TURNED ON THE VEHICLE AND STEERING WAS OPERATIONAL. HE WAS ABLE TO DRIVE THE VEHICLE BACK TO THE DEALER (AN HOUR DRIVE ON INTERSTATE GOING 50MPH). HE NOTED THAT THE STEERING WOULD COME AND GO - DIDN'T MATTER WHAT SPEED HE WAS GOING- IT WAS SPORADIC. DEALER RECOMMENDS NEW POWER STEERING EVEN THOUGH THE POWER STEERING WAS REPLACED 2 YEARS AGO. THEY WEREN'T SURE IF THIS WOULD OR WOULD NOT HAPPEN AGAIN. SEEMS TO BE A FORD DEFECTIVE PART (SOFTWARE ISSUE OR SENSORS) THAT HASN'T BEEN RECALLED YET SO BY REPLACING THE MODULE AGAIN MAY ONLY BE A BAND AID TILL A RECALL IS MADE AND A "FIX" IS MADE TO THIS PART. ?ADVANCE TRAC SENSOR,?TORQUE SENSOR, ETC.. SEEMS LIKE ONCE THE ADVANCE TRAC SENSOR IS TRIPPED, IT'S A DOMINO EFFECT AND POWER STEERING SENSOR IS SOMEHOW DISABLED. FORD ALREADY RECALLED OTHER MODELS WITH THIS EPAS FOR DIFFERENT DEFECTIVE SENSORS - NOT SURE WHY THE FORD FUSIONS HAVEN'T BEEN RECALLED YET. MAYBE THEY DON'T KNOW THE EXACT CAUSE OF THE POWER STEERI

THE POWER STEERING HAD STARTED TO WHINE ON MONDAY MORNING DECEMBER 8TH. THE PROBLEM CEASED TO REPEAT UNTIL THIS MORNING WEDNESDAY DECEMBER 10TH, THE PROBLEM CAME BACK MUCH WORSE. THE STEERING WHEEL FEELS TO LOSE ELECTRONIC ASSISTANCE - AT LOWER SPEEDS IT IS MORE NOTICEABLE. THIS HAS THE LIKELINESS TO CAUSE A SAFETY ISSUE WHEN ON THE ROAD AND ELECTRONIC STEERING MALFUNCTIONS OR DOES NOT ASSIST PROPERLY. *TR

GOT IN MY CAR TO MAKE MY DRIVE HOME AND SERVICE POWER STEERING NOW LIGHT AND ADVANCE TRAC LIGHTS CAME ON. STOPPED AT A GAS STATION AND UPON RETURNING TO MY CAR I HAD NO POWER STEERING AND WAS FORCED TO DRIVE THE 35 MILE TRIP HOME. CALLED THE FORD DEALER BECAUSE I AM AWARE THAT THERE ARE RECALLS ON THE POWER STEERING FOR THESE FUSIONS BUT WAS ADVISED THAT MY FUSION IS NOT INCLUDED IN SAID RECALL. I BOUGHT THIS CAR TO HAVE A SAFE RELIABLE VEHICLE FOR MYSELF AND FAMILY AND AM QUICKLY REGRETTING IT! I DO NOT HAVE THE $2000+ DOLLARS THAT THE DEALER HAS QUOTED ME TO DIAGNOSE AND FIX THIS! AND I SHOULD NOT HAVE TO! FORD MADE THIS MISTAKE AND THEY NEED TO MAKE IT RIGHT! *TR

POWER STEERING LIGHT CAME ON AND SAID TO SERVICE "NOW", NO WARNING... STEERING NEXT TO IMPOSSIBLE! TOOK IT TO DEALER AS ARE INDEPENDENT GARAGE DIDN'T HAVE ACCESS TO FORD ONLY SPECIAL CODES (APPARENTLY AND ANOTHER FORD CUSTOMER RIP-OFF). HAD TO THEN DRIVE IT (NEAR IMPOSSIBLE AND LATE AT NIGHT AS TO NOT CAUSE AN ACCIDENT) SINCE WE CAN'T AFFORD TO TOW IT TO MANDERBACH FORD, IN READING, PA, WAS TOLD THE WORK WAS GOING TO COST $1,700 DOLLARS AND WHEN WE WERE TOLD IT WAS FIXED, WE PICKED IT UP THAT SAME NIGHT AND ON OUR WAY & 1 MIN INTO THE DRIVE, NOT EVEN, THE LIGHT CAME BACK ON SAYING TO SERVICE NOW AND IT WAS AS IF THEY DID NOTHING TO THE CAR TO FIX IT INCLUDING THE ALIGNMENT THEY CLAIM IT NEEDED AND CLEARLY DIDN'T DO!!! SO WE TOOK IT RIGHT BACK AND WERE TOLD THEY'D BE LOOKING/WORKING ON IT TODAY. WHAT A GIANT WASTE OF TIME AND $$ SO FAR.. ADIOS FORD! I PLAN TO RECOUP EVERY LAST PENNY FOR THIS UNNECESSARY INCONVENIENCE TO ME AND MY FAMILY!!!!!!! *TR

THE ADVANCETRAC STABILITY ENHANCEMENT SYSTEM'S SLIDING CAR ICON ILLUMINATED. I PULLED OVER ON A BUSY INTERSTATE AND ACCESSED THE OWNER MANUAL. THERE WAS NO CHIME OR OTHER SOUND ON THE VEHICLE. I READ ABOUT SEVERAL POTENTIAL PROBLEMS AND PROCEEDED THE REMAINING SIX MILES HOME. WHEN STARTING THE CAR AGAIN, I READ THE NEW MESSAGE, "POWER STEERING ASSIST FAULT," AND THE POWER STEERING DID FAULT, I HAD NO POWER STEERING. I MANAGED TO DRIVE HOME. ONCE HOME AFTER DANGEROUSLY MANEUVERING THERE WITH NO POWER STEERING THROUGH TRAFFIC, I READ THE OWNER MANUAL AGAIN TRYING TO FIGURE OUT WHAT WAS HAPPENING. I HAD JUST HAD MY VEHICLE SERVICED AT MY FORD DEALERSHIP 3,000 MILES BEFORE TODAY. THEY WERE SUPPOSED TO TOP OFF MY FLUID LEVELS. ONCE PARKED IN MY GARAGE, I TURNED MY ENGINE BACK ON AND NOW I GET THE MESSAGE, "SERVICE POWER STEERING NOW." AFTER REVIEWING THIS ONLINE, I SEE THAT NUMEROUS 2010 FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM PUTTING THEIR LIVES IN JEOPARDY YET FORD MOTOR COMPANY HAS NOT RECALLED THE VEHICLES TO PREVENT LOSS OF INNOCENT LIVES. THERE IS A CLASS ACTION SUIT CURRENTLY REGARDING THIS MATTER FILED. I WILL BE SEEING IF I CAN JOIN. *TR

THE TRANSMISSION WOULD SEEM LIKE IT WOULD GO INTO NEUTRAL BETWEEN 1-2 SHIFTS AND ALSO ON THE HIGHWAY IT WOULD SOMETIMES ACT THE SAME IN GEAR 6. THE TRANSMISSION WAS CHANGED ONCE BY FORD. REPROGRAMMED 4-5 TIMES, AND MULTIPLE PARTS CHANGED AND STILL POOR PERFORMANCE EXIST. THIS VEHICLE WAS PURCHASED NEW FROM THE SAME DEALER THAT HAS SERVICED IT AND I WOULD LIKE TO CLAIM THIS AS A LEMON IN THE STATE OF FL WHILE STILL UNDER THE FACTORY POWER TRAIN WARRANTY. *TR

AS I WAS DRIVING ON MY WAY HOME AT ABOUT 30 MPH MY " SERVICE POWER STEERING/ADVANCE TRAC" WARNING POPPED UP. IMMEDIATELY I PULLED INTO A 7 ELEVEN TO CHECK IT OUT. I TURNED MY VEHICLE OFF AND BACK ON AND THE POWER STEERING WAS COMPLETELY GONE. I ALSO NOTICED MY FRONT PASSENGER TIRE WAS FLAT. I HAD MY VEHICLE TOWED TO THE LOCAL FORD WHO STATED THE ERROR MESSAGE SAID I NEED TO REPLACE MY TIRES. I ASKED WOULD THAT FIX THE ISSUE AND WAS TOLD I NEED TO GET THAT COMPLETE BEFORE THEY CAN TROUBLESHOOT MORE. CURRENTLY I HAVE NOT AUTHORIZED ANY WORK AND CHOSE TO PICK MY CAR UP. I'M SO DISAPPOINTED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. *TR

CAR WAS AT A COMPLETE STOP. ENGINE BEGAN TO RACE (SUDDEN UNINTENDED ACCELERATION). CAR BEGAN TO LURCH FORWARD. APPLYING BRAKE FULL PRESSURE WOULD NOT STOP - HAD TO PLACE IN PARK. INCIDENT CONTINUED FOR 30 SECONDS. HAD HAPPENED OVER 20 TIMES SINCE JULY OF 2014. TOOK CAR TO LOCAL DEALER AND RAN DIAGNOSTIC ON ECS. NO CODES REPORTED. FILED CASE WITH FORD MOTOR COMPANY. THEY WILL NOT ADDRESS PROBLEM BECAUSE NO FAULT CODES ARE BEING REPORTED. HAVE CASE NUMBER BUT DID NOT INCLUDE AS COULD BE SECURITY RISK. INCIDENT HAS NOT OCCURRED SINCE. *TR

WE WERE PULLING OUT OF A PARKING LOT AND A WARNING CHIMED TO "SERVICE ADVANCETRAC" AND,SIMULTANEOUSLY, I LOST POWER STEERING WHILE TRYING TO TURN. WE CAME TO A RED LIGHT SO I TRIED SHUTTING THE CAR OFF. UPON RESTART, EVERYTHING APPEARED TO BE WORKING PROPERLY. HOWEVER WHILE DRIVING HOME THE WARNING CAME BACK ON, AND I CONTINUED TO LOSE POWER STEERING AT RANDOM TIMES. DRIVING AROUND CURVES WAS ESPECIALLY FRUSTRATING, SINCE I WOULD GO INTO THE CURVE WITHOUT POWER STEERING, AND IT WOULD SPORADICALLY RESUME FUNCTION, CAUSING ME TO RUN OFF THE ROAD TWICE. WE HAVE NOT DRIVEN THE CAR SINCE THEN. *JS

TRAVELING AT 55MPH I SUDDENLY LOST POWER IN ENGINE AND WAS UNABLE TO SHIFT INTO ANOTHER GEAR. MY ENGINE SLOWED TO A ROUGH IDLE. I SAFELY WAS ABLE TO PULL TO ROADSIDE AND TURNED OFF THE CAR. I RESTARTED THE VEHICLE NOTING A ROUGH START BUT THE CAR PERFORMED NORMALLY AFTER I BEGAN DRIVING IT DOWN THE ROAD. ABOUT A HALF HR LATER I WAS TRAVELING AT 35MPH WITH THE SAME THING OCCURRING, I WAS ABLE AGAIN TO PULL SAFELY OFF THE ROAD AND ABLE TO TURN OFF AND RESTART THE CAR NOTING AGAIN A ROUGH START BUT THE CAR PERFORMED AGAIN NORMALLY AND THE WRENCH WENT AWAY AGAIN. I WENT TO A SERVICE CENTER AND HOOKED MY CAR TO A COMPUTER FINDING P CODE 2111 WITH ACTUATOR STUCK OPEN. FORD INITIALLY TOLD ME THIS WAS MY ISSUE TO FIX WHEN I CALLED. THE SECOND TIME I CALLED I SPOKE TO A DIFFERENT REP AND INFORMED THEM OF THE KNOWN NHTSA INVESTIGATION AND THE CUSTOMER SERVICE PROGRAM ALREADY ESTABLISHED. A CASE NUMBER WAS STARTED WITH THEM. I AM UNABLE TO GET TO A FORD DEALERSHIP UNTIL TUES DUE TO WORK. *TR

THE OCCUPANT WEIGHT SENSOR FAILED IN THE PASSENGER SIDE SEAT, RESPONSIBLE FOR AIR BAG DEPLOYMENT. THE CANISTER PURGE VALVE GOT STUCK CAUSING STALLS WHEN STARTING AFTER REFUELING AND STALLS OFF THE LINE STARTS PUTTING THE CAR/PASSENGERS AT RISKS DURING TURNS CROSSING ONCOMING TRAFFIC, STARTED AT 56,000 MILES. *TR

MY AIRBAG LIGHT REMAINS ON, AND I DIDN'T KNOW IF THERE WAS A RECALL? *TR

WHILE DRIVING DOWN A HIGHWAY, MY LOW TIRE PRESSURE LIGHT CAME ON AND I COULD TELL IT WAS VERY LOW DUE TO MY ABILITY TO STEER. I PULLED IN A GAS STATION AND TRIED TO FILL THE TIRE WITH AIR, BUT IT WAS BLOWN OUT ON THE INSIDE WALL AND REMAINED FLAT. I PUT THE SPARE TIRE ON AND WHEN I BEGAN TO PULL AWAY, I REALIZED I HAD NO POWER STEERING. WARNING LIGHTS CAME ON IN SUCCESSION FOR LOW TIRE PRESSURE (STILL?), SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABOUT 40 MILES FROM HOME AND HAD TO DRIVE IN SLOW LANES AS STEERING WAS VERY DIFFICULT. I READ SOME MESSAGE BOARDS REGARDING AN INVESTIGATION INTO THIS ISSUE, BUT CAN'T FIND A COMMON SOLUTION THAT HAS WORKED. SOME SAY TO JUST TURN OFF AND RESTART, OTHERS ARE SAYING THEY SPEND $1500+. I AM WORRIED THAT I WILL SPEND THE MONEY AND THE PROBLEM MAY STILL EXIST AS IT SOUNDS LIKE MANY HAVE EXPERIENCED. I HAVE CLEANED THE BATTERY, DISCONNECTED IT AS SOME HAVE SAID ALSO. STILL THE SAME FOR NOW, WILL HAVE TO TAKE IT IN. *TR

POWER STEERING ASSIST WARNING LIGHT CAME ON AFTER STARTING ENGINE AND PULLING OUT OF A PARKING SPACE. STEERING WHEEL VERY HARD TO TURN, AND STEERING WAS IMPOSSIBLE. SHUT OFF THE ENGINE, AND RESTARTED. THE WARNING LIGHT WENT OFF, AND POWER STEERING ASSIST BEGAN WORKING AGAIN. *TR

I TURNED ON MY DRIVER SIDE SEAT HEATER AND IT GO EXTREMELY HOT IN ONE SPOT. I HAD TO TURN IT OFF AND TRIED IT AT A LATER DATE AND SAME THING. IN FACT, IT WAS AS THOUGH IT WOULDN'T TURN OFF SINCE IT FELT AS HOT AS WHEN IT WAS ON. IT DID EVENTUALLY COOL DOWN. WOW! I NOW HAVE A HOLE BURNT IN MY LEATHER SEAT!!! THIS IS OBVIOUSLY A BIG PROBLEM ON TWO COUNTS ....ONE COULD GET BURNT PLUS THE CAR COULD CATCH ON FIRE. *TR

POWER STEERING SYSTEM WENT OUT WHILE DRIVING ATTEMPTING TO MAKE A RIGHT TURN AND IT LOCKED UP. *TR

THE CAR GAVE NO WARNING AND AS I PULLED OUT OF GAS STATION THE POWER STEERING WENT OUT. I WAS UNABLE TO TURN STEERING WALL AT ALL AND HAD I BEEN IN TRAFFIC I WOULD HAVE BEEN IN ACCIDENT. *TR

THE SERVICE ADVANCED AUTO TRACTION,SERVICE POWER STEERING AND LOW TIRE PRESSURE ALARMS ALL CAME SAME TIME AND UNABLE TO TURN STEERING ALL OF SUDDEN.THE PRESSURE ON TIRE WAS GOOD BUT STILL SHOWING LOW TIRE PRESSURE. *TR

WE PURCHASED THIS CAR IN 2011 AND IT HAS BEEN FINE UNTIL TODAY. I BROUGHT MY SON HOME FROM SCHOOL THIS AFTERNOON AND DID NOT NOTICE ANY ISSUES WHATSOEVER, BUT A FEW HOURS LATER WHEN WE PULLED OUT OF THE DRIVEWAY TO GO TO DINNER THE STEERING WHEEL WAS EXTREMELY STIFF, WE STARTED GETTING PROBLEM NOTIFICATIONS ON THE CONSOLE AND THE ENTIRE DRIVE WAS ALMOST IMPOSSIBLE TO TURN LIKE WE NEEDED IT TO. THE STEERING WHEEL FOUGHT AGAINST ME THE WHOLE TIME - IT WAS STIFF AND FELT LIKE THE POWER STEERING WAS OUT. IT SOUNDED LIKE ALMOST SCRAPING COMING FROM THE RIGHT SIDE OF THE CAR. WHEN WE GOT HOME TO CHECK IT OUT WE REALIZED THAT WE DIDN'T KNOW HOW TO HANDLE FIXING THE PROBLEM AS THERE WAS NO RESERVOIR THAT WE COULD FIND, SO WE STARTED GOOGLING TO FIND SIMILAR CIRCUMSTANCES AND WHAT WAS DONE TO CORRECT IT. EVERYTHING WE HAVE READ SAYS THE SAME THING, AND WE EVENTUALLY WERE LED HERE AFTER READING THAT THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. WE ARE EXTREMELY WORRIED AS THIS IS OUR FAMILY CAR AND DON'T KNOW WHAT TO DO AT THIS POINT. *TR

A DRUNK DRIVER HIT ME TWICE THE CAR WAS TOTALED , RIGHT REAR DAMAGES , LEFT FRONT, AND RIGHT FRONT . I WAS HIT ON THE RIGHT REAR TWICE, HIT A TREE ON THE RIGHT FRONT SIDE THAN SPUN HIT A LOG AND A FENCE AND THAN A LARGE TREE, THE GIRL WAS GOING ABOUT 65 OR 70 MILES A HOUR. *TR

ELECTRONIC POWER STEERING ASSIST SYSTEM FAILURE. SERVICE POWER STEERING NOW, AND SERVICE ADVANCE TRAC MESSAGE APPEARED IN MESSAGE CENTER, AND CAR BECAME NEARLY IMPOSSIBLE TO STEER. WAS IN EARLY MORNING RUSH HOUR TRAFFIC, VERY SCARY SITUATION. AS A 195LB MALE IN FAIRLY GOOD PHYSICAL CONDITION, CAR HAD NO POWER STEERING, AND I STRUGGLED TO STEER, NARROWLY AVOIDING COLLIDING WITH ANOTHER VEHICLE WHEN I ATTEMPTED A TURN. WAS NEAR SERVICE CENTER THAT WORKS ON OUR COMPANY TRUCKS, WAS ABLE TO GET IT THERE. TECHNICIAN/SHOP OWNER PUT CAR ON HIS COMPUTER, CLEARED ERROR CODES RELATED TO POWER STEERING, AS HIS DIAGNOSTIC COMPUTER SHOWED NO MALFUNCTION IN POWER STEERING ASSIST SYSTEM. STEERING RETURNED TO NORMAL, I LEFT HIS SHOP, WITH NO REAL STEERING ISSUES....UNTIL 10/28/2014. SAME EXACT THING HAPPENED AGAIN WHILE I WAS DRIVING THE FUSION. MESSAGES APPEARED, POWER ASSIST FAILED, MAKING CAR DIFFICULT TO STEER. RETURNED IT TO SAME SERVICE CENTER, CODES AGAIN CLEARED, STEERING RETURNED TO NORMAL. POWER STEERING ASSIST SYSTEM FAILED AGAIN ON 11/12/2014, WHILE I WAS DRIVING IN TRAFFIC. MY WIFE, WHO IS BARELY 5 FEET TALL, AND WEIGHS 125LBS, DRIVES THIS VEHICLE OFTEN AS WELL, AND WOULD DEFINITELY NOT BE ABLE TO STEER THE CAR IN THE EVENT THE POWER STEERING FAILED WHILE SHE WAS OPERATING THE CAR. SHE WOULD PROBABLY HURT(IF NOT KILL) HERSELF, AND POSSIBLY OTHERS, AND THIS THOUGHT HORRIFIES ME! IT IS MY UNDERSTANDING THAT FORD HAS ISSUED NO RECALL ON THIS PART, ALTHOUGH I AM FURTHER AWARE OF THOU

I WAS DRIVING HOME FROM WORK LAST NIGHT AND MY CAR SHUT OFF. IT SHOOK VIOLENTLY AND DECELERATED TO A STOP. I READ ONLINE ABOUT THE 13N09 CONSUMER SATISFACTION PROGRAM AND SINCE MY CAR IS EXHIBITING THE SAME SYMPTOMS I DECIDED TO LIMP INTO THE DEALER. IT APPEARS THAT FORD HAS DECIDED TO EXTEND THE WARRANTY ON THESE DEFECTIVE THROTTLE BODY PARTS BUT FOR SOME REASON MY 2010 FORD FUSION WITH A FAULTY THROTTLE BODY POSITION SENSOR IS NOT COVERED? IF IT HAS BEEN DETERMINED THAT THE PART IS DEFECTIVE IN THE FORD FUSION THEN SHOULDN'T ALL OF THEM BE COVERED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A FAULTY PART THAT JUST HAPPENS TO ALSO BE A SAFETY ISSUE. FORD NEEDS TO STEP UP AND OWN UP TO THIS ISSUE NOT PROFIT FROM IT. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE AND FLAP NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A CURB AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,927.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED, THE SERVICE TRACTION LIGHT ILLUMINATED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

I WAS DRIVING AT ABOUT 25-30 MILES PER HOUR AND GOT A FLAT TIRE. I STOPPED THE CAR AND CHANGED THE TIRE, BUT ONCE I STARTED DRIVING THE CAUTION ALARM CAME ON AND STARTED FLASHING THAT THE "ELECTRIC POWER ASSISTED STEERING" MALFUNCTIONED. IT BECAME DIFFICULT TO STEER THE CAR. I ALMOST RAN OFF THE ROAD INTO A DRAINAGE CANAL TRYING TO MAKE A TURN. *TR

I STARTED MY FUSION WAS MAKING A TURN OUT OF MY DRIVE WAY AND THE ADVANCE TRAC LIGHT CAME ON THE DASH THEN IN THE MESSAGE CENTER IT SAID SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW. I LOST ALL POWER STEERING AND CAR STARTED PULLING HARD TO THE RIGHT. THIS OCCURRED ON THURSDAY I TOOK MY CAR TO THE DEALER THE NEXT MONDAY. NOW COSTING ME $1750 TO REPLACE THE STEERING RACK. *TR

WHILE DRIVING THE POWER STEERING FAILED AND I COULD NOT TURN AS A RESULT I HIT THE PERSON IN FRONT OF ME HOWEVER NO DAMAGE WAS DONE TO THEIR CAR. I TOOK TO THE FORD DEALERSHIP AND THEY SAID IT IS AN ELECTRICAL PROBLEM AND WILL COST ME $1800 TO FIX HOWEVER I'VE SEEN SEVERAL COMPLAINTS AND EVEN A CLASS ACTION LAWSUIT FILED AND ALSO A RECALL FOR THE "SEDANS" HAVE BEEN ISSUED BUT NOT FOR THE FORD FUSION. PLEASE HELP, THIS IS SO EXPENSIVE AND I LOVE MY CAR BUT THIS IS A SOFTWARE SYSTEM ERROR AND I'VE ONLY HAD MY CAR FOR A YEAR. *TR

SATURDAY NIGHT I WAS DRIVING HOME FROM THE GYM WITH CHILDREN IN MY CAR. THE ROADS ARE SNOWY/ICY AND I WAS DRIVING BETWEEN 50-55MPH (ON STRAIGHT ROADS, THANKFULLY) WHEN ALL OF A SUDDEN MY LIGHT CAME ON TO "SERVICE POWER STEERING NOW" AND THE ADVANCE TRACK LIGHT CAME ON, NO WARNING AS SOON AS THOSE LIGHTS CAME ON I LOST POWER STEERING COMPLETELY. ON ICY ROADS. I THANK GOD I WAS NOT IN RUSH HOUR, OMG I CAN ONLY IMAGINE! THANKFULLY GIVEN I'VE DRIVEN FOR MANY YEARS WITH AN EXCELLENT RECORD, I WAS ABLE TO HANDLE THE CAR AND GET US TO SAFETY. IT WAS EXTREMELY HARD AND SO DARN DANGEROUS GIVEN I WAS ON SLIPPERY ROADS THE MOMENT MY POWER STEERING WENT OUT.. AGAIN NO WARNING, IT ALL HAPPENED IMMEDIATELY! *TR

SUDDEN LOSS OF POWER AND SPEED, ENGINE LIGHTS COMES ON. *TR

WHILE PARKED IN MY GARAGE, THE CAR MADE A VERY LOUD BANG. I LOOKED AT THE CAR TO FIND THE FRONT DRIVERS WHEEL WAY UP INTO THE FENDER WELL. I THOUGHT IT MIGHT HAVE BEEN A BROKEN BALL JOINT. ONCE THE CAR WAS LIFTED, I FOUND THE COIL SPRING HAD SNAPPED, JUST SITTING THERE!! I ALSO FOUND THAT IT HAD BEEN BROKEN IN TWO SPOTS AS ON ONE BREAK IT WAS RUSTED AND THE NEW BREAK WAS FRESH. MY FAMILY DRIVES THE CAR A LOT AND I AM SO THANKFUL THAT IT HAPPENED IN MY GARAGE, WE COULD HAVE BEEN KILLED!! I AM OFF NOW TO SEE HOW MUCH THIS IS GOING TO SET ME BACK. I THINK THIS IS A SAFETY ISSUE THAT FORD SHOULD ADDRESS AND THAT OTHERS SHOULD KNOW ABOUT. *TR

HAD MY FUSION PARKED IN MY GARAGE WHEN THE DRIVERS COIL SPRING BROKE / COLLAPSED. TOOK COIL AND STRUT ASSAY TO LOCAL MA FORD DEALER AND ASKED ABOUT ANY WARRANTY OR HELP FROM FORD, THEY TOLD ME THIS ISSUE WASN'T COVERED BY ANY RECALLS AND THAT I WOULD ASSUME RESPONSIBILITY FOR THE REPAIRS. KNOWING THAT ONE COIL SPRING BROKE I WENT HOME AND REMOVED THE PASS SIDE COIL / STRUT ASSEMBLY AND FOUND THAT COIL BROKEN AND READY TO COLLAPSE AS WELL. I AM A PROFESSIONAL MECHANIC AND I CAN'T BELIEVE THAT THIS ISSUE ISN'T A HUGE SAFETY WARNING TO FORD AND THE PUBLIC. I HAVE JUST ORDERED $600 WORTH OF PARTS TO REPAIR MY CAR, IT WOULD BE A LOT MORE IF I HAD A GARAGE REPAIR THIS. I BOUGHT THIS CAR NOT ONLY ON THE REPUTATION OF RELIABILITY BUT ALSO FOR THE SAFETY IN CRASH TESTS AND ALL THE AIR BAGS THAT ARE PROBABLY BEING RECALLED SHORTLY. I WILL NOW GO CHECK MY REAR COILS AS I DON'T TRUST THESE PARTS ANY LONGER. IF FORD WANTS TO HAVE REPEAT CUSTOMERS THEY OUGHT TO KEEP OUR FAMILIES SAFE AND ALIVE TO THAT WE CAN CONTINUE TO PURCHASE THEIR PRODUCTS!! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE AND SERVICE SENSOR LIGHTS ILLUMINATED. THE DEALER REPLACED A COMPUTER, BUT THE FAILURE PERSISTED. LATER, WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY DECELERATED. THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

WHEN STARTING THE VEHICLE THE 'SERVICE POWER STEERING NOW' WARNING WAS DISPLAYED FOLLOWED BY THE 'SERVICE ADVANCETRACK' WARNING. POWER STEERING WAS NOT FUNCTIONAL. *TR

SEVERAL INCIDENT OVER THE PAST TWO YEARS POWER STEERING WOULD DEFAULT, SERVICE ADVANCETRAC, POWER STEERING DEFAULT WOULD APPEAR ON DASH. I WOULD TURN CAR OFF AND TURN IT BACK ON THE POWER STEERING WOULD BE BACK ON. THIS HAPPENED ON MULTIPLE OCCASIONS. ON MAY 15TH I PARKED MY CAR. WENT TO CHURCH, CAME OUT OF CHURCH, MOVED MY CAR TO A DIFFERENT PARKING SPOT, TURNED CAR OFF. WHEN I RESTARTED IT THE POWER STEERING WENT OUT AND HAS BEEN EVER SINCE. I WAS QUOTED AT 1800 TO GET IT FIXED BY DEALERSHIP. *TR

AS I WAS GOING DOWN THE HIGHWAY, MY POWER STEERING FAILED. I WAS ALMOST UNABLE TO TURN INTO A PARKING LOT TO GET THE CAR OFF OF THE ROAD. THE MESSAGES ON THE DASH READ POWER STEERING FAULT AND SERVICE ADVANCE TRAC. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE TYPE OF CARS. THE REPLACEMENT PART IS $1400.00 PLUS LABOR. SOMETHING NEEDS TO BE DONE TO GET THIS RECALLED. *TR