Page 58 of 103 · complaints 2,851–2,900 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Aug 18, 201582,000 milesIL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FUEL INLET WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Steering
Filed Aug 18, 201582,495 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE BACKING OUT OF A DRIVEWAY AT 5 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS POWERED OFF AND RESTARTED, WHICH RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE ISSUE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,495.

Steering
Filed Aug 17, 201580,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Steering
Filed Aug 17, 201566,950 milesNV

WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING WENT OUT WITHOUT WARNING. LUCKILY NO ONE WAS HURT. AT FIRST I COULD TURN THE ENGINE OFF AND BACK ON AGAIN AND THE POWER STEERING WAS BACK. NOT THE CASE NOW. NOW THE MESSEGE COMES UP..."POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" NO POWER STEERING AT ALL. THIS HAS HAPPENED WHILE I WAS DRIVING! ++ NO RECALL??? I'VE RESEARCHED THIS AND 100'S OF PEOPLE HAVE EXPERIENCED THE EXACT SAME PROBLEM. FORD SHOULD FIX THIS PROBLEM FOR EVERYONE BEFORE SOMEONE GETS HURT OR KILLED.

Steering
Filed Aug 17, 201542,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 9/28/15 *LN

Unknown or Other
Filed Aug 14, 201551,000 milesPA

VEHICLE WAS JUST PARKED IN THE DRIVEWAY AND AS I EXITED THE CAR I NOTICED SOMETHING ODD ACROSS THE TOP OF THE WINDSHIELD. IT WAS YELLOWISH IN COLOR AND APPEARED TO HAVE A DRIPPING BUBBLE LOOK TO IT. CONTACTED MY FORD DEALERSHIP AND FORD MOTOR CO., TO SEE ABOUT HAVING THIS OBVIOUSLY DEFECTIVE,UNSAFE WINDSHIELD REPLACED. APPARENTLY, IT'S NOT THEIR PROBLEM. SPOKE WITH REPUTABLE WINDSHIELD INSTALLERS AND THEY STATED THAT THE WINDSHIELD IS SEPARATING AND WILL BE A SAFETY ISSUE WHEN THIS SEPARATION CONTINUES TO WORSEN, ESPECIALLY WITH WINTER JUST AROUND THE CORNER. THE WINDSHIELD WILL SPLINTER AND CRACK, WEAKEN AND EVENTUALLY BREAK. ACCORDING TO THE GENTLEMAN I SPOKE WITH HE STATED THAT HE HAS HAD NUMEROUS FORD FUSIONS COMING IN ALL THE TIME FOR WINDSHIELD REPLACEMENT DUE TO THIS SEPARATION PROBLEM. I DRIVE THIS CAR WITH OTHER PASSENGERS AND MY GRANDCHILD. I CONSIDER THIS TO BE A HUGE SAFETY ISSUE FACTOR. I'M NOW FORCED TO INSTALL A NEW WINDSHIELD, BECAUSE FORD MOTOR COMPANY DOES NOT FEEL THIS IS THEIR PROBLEM AND WILL ONLY PUT AN OFFER ON THE TABLE IF YOU PLAY BY THEIR RULES! WHERE IS THE RIGHTEOUSNESS AND SAFETY CONCERN WITH THIS WINDSHIELD PROBLEM. FOLKS IF YOU OWN A FUSION CHECK THE TOP OF YOUR WINDSHIELD AND MAKE SURE IT'S NOT SEPARATING AND BECOMING A SAFETY ISSUE.

Electronic Stability Control (esc)
Filed Aug 13, 201542,000 milesPA

MY 19 YEAR OLD DAUGHTER WAS DRIVING TO COLLEGE WHEN OUT OF THE BLUE SHE WENT TO DRIVE AROUND A RIGHT HAND CORNER AT ABOUT 45 MPH AND THE ELECTRONIC POWER STEERING COMPLETELY FAILED THE CAR STEERING WAS SO HARD TO TURN THE CAR DIDN'T MAKE THE RIGHT HAND TURN SO THE CAR WENT ACROSS THE ROAD AND UP OVER THE CURB AND ALMOST HIT A LADY WALKING HER DOG NO ONE WAS HURT BUT SURE COULD HAVE BEEN THE CAR HAS NO OTHER DAMAGE BESIDES THE STEERING AND THE ADVANCE TRACK NOT WORKING I'M VERY GLAD EVERYONE IS OK I'M 50 YEARS OLD AND I HAVE NEVER SEEN ANYTHING LIKE THIS I HAD TO GO GET THE CAR OFF THE CURB AND DRIVE IT TO THE FORD DEALER WAY HARD TO DO EVEN HARDER THEN A OLDER VEHICLE IF THE POWER STEERING FAILED SOMETHING REALLY NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED 42000 MILES CAR IS LIKE NEW AND I SEE WELL OVER 500 COMPLAINTS SO FAR SO I WOULD SAY THIS ISN'T JUST A RANDOM PROBLEM.

Engine
Filed Aug 12, 201541,000 milesVA

VEHICLE LOST POWER, WOULD NOT ACCELERATE A WRENCH SHOWED ON THE INSTRUMENT PANEL, IT EVENTUALLY BEGIN TO GRADUALLY GAIN SOME OF IT'S POWER ENOUGH TO GET THE CAR HOME. I HAVE READ NUMEROUS ACCOUNTS BY OTHER PEOPLE COMPLAINING ABOUT THIS PROBLEM. IT'S SEEM IT HAS TO DO WITH THE THROTTLE BODY. MY REAL CONCERN IS WHY FORD MOTOR COMPANY HAS NOT BEEN REQUIRED TO ISSUE A SAFETY RECALL. LOSS OF POWER COULD RESULT IN SERIOUS INJURY OR DEATH IF THIS HAPPENS ON A INTERSTATE ARE IN HEAVY TRAFFIC.

Steering
Filed Aug 12, 201597,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING A TURN, THE STEERING WHEEL REQUIRED FORCE IN ORDER TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Power Train
Filed Aug 11, 201585,000 milesNY

ON SATURDAY 08/08/2015 I HAD A CLOSE CALL. MY FORD FUSION LOST ALL ACCELERATION AND POWER. I WAS GOING ABOUT 55MPH AND WAS ABLE TO GET OUT OF THE MIDDLE LANE BUT ALMOST GOT HIT FROM BEHIND ABOUT 3 TIMES. MY WIFE WAS IN THE CAR AND WAS SO SCARED THAT SHE TOOK A TAXI HOME AND WOULD NOT GET BACK IN THE CAR. I AM VERY CONCERNED THAT FORD DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM, OR MAYBE WHEN SOMETHING MAJOR HAPPEN THAT IS WHEN THEY WILL STEP IN BUT IT WILL BE TOO LATE. I RECENTLY SPEND $350 TO GET MY PASSENGER SEAT BELT FIX AND I AM GOING TO MAKE ANOTHER APPOINTMENT TO GET THIS LOSS OF POWER FIXED TOO. I DO NOT WANT TO KEEP MY FORD ANYMORE BUT I AM ALSO AFRAID TO SELL TO SOMEONE AND HAVE THAT PERSON RISK THEIR LIFE TO DRIVE THIS VEHICLE. PLEASE HELP ANYONE!

Electrical System
Filed Aug 11, 2015138,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED ON THE VEHICLE WHILE THE VEHICLE WAS IN REVERSE. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT PREVIOUSLY THE STEERING HARNESS AND THE POWER STEERING MOTOR WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Steering
Filed Aug 11, 201555,708 milesOH

WHILE DRIVING APPROXIMATELY 30 MPH LOST ALL POWER STEERING. VERY HARD TO STEER COULD HAVE CAUSED A CRASH. THE DASH READOUT SAID POWER STEERING ASSIST FAILURE, SERVICE ADVANCETRAC. CAR HAS ONLY 55,708 MILES ON IT. VERY DANGEROUS PROBLEM WHEN YOU CAN LOOSE POWER STEERING WHILE DRIVING. THANK GOD THERE WASN'T AN ACCIDENT.

Electrical System
Filed Aug 10, 201564,000 milesKY

WHILE DRIVING (8/8/15) ON I-65 AT APPROX. 75MPH, THE RPM'S DROPPED AND THERE WAS NO RESPONSE FROM THE THROTTLE PEDAL. AFTER CAREFULLY MAKING OUR WAY TO THE SHOULDER, IT WAS NOTICED THAT CHARGING SYSTEM AND THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHTS HAD TURNED ON. I TURNED THE VEHICLE OFF AND UPON RESTARTING, EVERYTHING APPEARED TO BE WORKING AS IT SHOULD. THE ABOVE WAS THE SECOND INSTANCE OF THIS MALFUNCTION. PREVIOUSLY (JUNE 2015), WHILE DRIVING IN CITY TRAFFIC AT APPROX. 30MPH, THE RPM'S DROPPED AND THE THROTTLE PEDAL BECAME UNRESPONSIVE. AFTER TURNING THE VEHICLE OFF AND BACK ON, FUNCTIONALITY RESUMED. OVER THE NEXT 15MILES BACK HOME, THIS OCCURRED THREE MORE TIMES AT SPEED BETWEEN 25 ~ 55 MPH. AT ALL INSTANCES, THE THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHT TURNED ON, BUT THEN TURNED OFF AFTER RESTARTING THE VEHICLE.

Engine
Filed Aug 10, 201583,000 milesMI

CAR CUT OUT AND WENT TO LIMP MODE. CODE P2111 - ACTUATOR CONTROL SYSTEM OPEN THIS IS A VERY SERIOUS SAFETY ISSUE!!!! MY ENTIRE FAMILY WAS IN THE CAR. IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE

Power Train
Filed Aug 10, 201534,000 milesAL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY TO APPROXIMATELY 10 MPH. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WITH THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.

Fuel System, Gasoline
Filed Aug 9, 2015148,000 milesMN

MY 2010 FORD FUSION DEVELOPED A GAS LEAK ON AUGUST 1 2015. THE LEAK WAS A CONSTANT DRIP COMING FROM THE GAS TANK. I IMMEDIATELY TOOK MY CAR TO THE REPAIR SHOP TO BE FIXED. AFTER REVIEWING THE GAS TANK, I WAS TOLD BY THE REPAIR SHOP THAT THE METAL GAS TANK WAS CORRODING AT THE SEAMS AND HAD CORRODED ALMOST ALL THE WAY THROUGH IN ONE AREA(PASSENGER SIDE). THE GASOLINE WAS SEEPING THROUGH THE CORRODED SEAM IN MULTIPLE AREAS. I WAS ALSO TOLD THE METAL TANK DID NOT HAVE A WEATHER COATING TO PREVENT CORROSION. I WAS VERY SURPRISED AND FRUSTRATED THAT A FIVE YEAR OLD CAR HAS A GAS TANK THAT CORRODED THROUGH AND LEAKED GASOLINE. THIS IS A HUGE SAFETY ISSUE AND FORD NEEDS TO HAVE A RECALL....UPDATED 10/27/15 *BF UPDATED 11/03/15.*JB

Seats
Filed Aug 7, 2015104,239 milesMS

THE INSIDE DOOR HANDLE HAS A CABLE ATTACHMENT TO IT, WHEN YOU PULL THE DOOR HANDLE IT MOVES THE LOCK AND THE DOOR OPENS. TODAY, MINE BROKE. THE REASON FOR CONTACTING YOU, I CALLED THE FORD LOCATION TO CHECK FOR REPAIR, THE PARTS MAN TOLD ME THAT THIS DOOR HANDLE PROBLEM WAS THE NO 1 PROBLEM FOR FORD MOTOR CARS. SEEMS TO ME THAT THEY WOULD ADDRESS THE PROBLEM, WOULD YOU THINK THAT $150.00 COST FOR REPLACEMENT MIGHT BE THE REASON? SOUNDS LIKE ADD ON SALES, DOES NOT SOUND RIGHT, BUT THE NUMBERS ARE MILLIONS.

Engine
Filed Aug 7, 201576,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RPMS FLUCTUATED AND ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AND WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Steering
Filed Aug 6, 2015135,000 milesLA

WHILE DRIVING STEERING LOCKED AND SERVICE ADVANCETRAC LIGHT CAME ON. IT IS HAPPENING MULTIPLE TIMES ALMOST CAUSING ME TO CRASH

Power Train
Filed Aug 3, 2015155,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

Power Train
Filed Aug 3, 2015110,043 milesNJ

THE TRANSMISSION COOLING LINES COMPLETELY CORRODED END TO END RESULTING IN A CATASTROPHIC FAILURE OF THE TRANSMISSION. FORTUNATELY, THIS OCCURRED LOCALLY AND WAS ABLE TO BRING THE CAR BACK TO MY RESIDENCE. SHOULD THE NEED ARISEN TO ACCELERATE AWAY FROM ONCOMING TRAFFIC OR AVOID AN ACCIDENT, THE FAILURE OF THESE LINES WOULD HAVE PREVENTED THAT AND COULD HAVE RESULTED IN AN ACCIDENT OR FATALITY. FOR A CAR THAT IS ONLY 5 YEARS OLD, THERE IS AN INORDINATE AMOUNT OF CORROSION ON THE FRAME AND SUSPENSION COMPONENTS OF THIS CAR. I COMPARE THIS TO A 14 VW GOLF WITH 160,000 MILES AND 7 YEAR OLD BMW WITH 108,000 AND NEITHER EXHIBIT CORROSION OF THIS MAGNITUDE. THROUGH FORD FUSION/MERCURY MILAN/LINCOLN MKZ FORUMS THAT THIS IS A COMMON OCCURRENCE. I HAVE BEEN IN TOUCH WITH MY LOCAL FORD DEALER AND HAVE THAT THIS PART IS BACK ORDERED OVER 10 DAYS RESULTING IN THE NEED TO RENT A CAR.

Electrical System
Filed Aug 3, 201593,333 milesNC

MY 20 YEAR OLD DAUGHTER AND TWO FRIENDS WERE TRAVELING BACK FROM THE CAMPGROUND HEADING BACK TO ONE OF THE FRIENDS HOUSE FOR THE NIGHT. THEY HAD DECIDED TO STOP BY A COFFEE SHOP JUST AROUND THE CORNER FROM WHERE THEY WERE HEADING. WHEN SHE WENT TO MAKE THE TURN FROM THE HIGHWAY INTO THE PARKING LOT THE CAR LOST ALL POWER STEERING. SHE MANAGED TO GET THE CAR INTO A PARKING SPACE AND NO ONE WAS INJURED NOR WAS THERE A WRECK. SHE STATED TO ME THAT THE CAR WAS FINE NO PROBLEMS AT ALL UNTIL SHE SLOWED TO MAKE THE TURN INTO THE PARKING LOT THAT WHEN THE POWER STEERING WENT OUT AND A MESSAGE CAME UP ON THE DASH ALONG WITH THE TRACTION CONTROL SYMBOL. THERE WERE NO WARNING SIGNS BEFORE THE PROBLEM ACCRUED JUST HAPPENED AT THE SNAP OF YOUR FINGER.

Steering
Filed Aug 3, 201533,000 milesPA

DRIVING ON I 76 AND POWER STEERING STOPPED WORKING A OF A SUDDEN. A MESSAGE CAME UP ON THE DASHBOARD THAT SAID "CHECK ADVANCETRAC" " SERVICE POWER STEERING". THE DEALER SAID IT'S A PROBLEM WITH THE COMPUTER MODULE AND I NEED A NEW RACK AND PINION WHICH WILL COST ME OVER $1800.00. THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THE POWER STEERING FOR FORD FUSION AND EVEN RECALLS REGARDING THE ISSUE ON 2011 THROUGH 2015, BUT SINCE MY CAR IS A 2010 AND IS NOT PART OF THE RECALL I HAVE TO PAY OUT OF POCKET. IT IS A MAJOR SAFETY CONCERN. WHEN MY POWER STEERING WENT OUT I COULD BARELY MAKE TURNS AND HAD TO GET A MAN ON THE STREET TO PARK MY CAR BECAUSE I DIDN'T HAVE THE STRENGTH TO. MY 1 YEAR OLD SON WAS IN THE VEHICLE WITH ME WHEN THIS HAPPENED. MY CAR IS 5 YEARS OLD AND ONLY HAS $33000 MILES ON IT AND FORD REFUSES TO HELP ME WITH THIS EXPENSE AT ALL. THEY ARE A TERRIBLE COMPANY WHO ONLY CARES ABOUT SAVING MONEY. THEY ARE NOT EVEN CONCERNED ABOUT THEIR CUSTOMERS SAFETY AND HOW THIS CAN CAUSE ACCIDENTS. SORRY FORD ALL OF US DON'T HAVE $1800 TO SHELL OUT ON REPAIRS THAT ARE SOMETHING THAT SHOULD OF NEVER HAPPENED IN THE FIRST PLACE. DO NOT BUY A FORD FUSION! ALSO DO NOT TAKE YOUR CAR FOR REPAIR AT JOHN KENNEDY FORD IN CONSHOHOCKEN, PA.

Steering
Filed Aug 1, 201553,480 milesVA

POWER STEERING FAILURE WHILE DRIVING. WAS EXTREMELY DIFFICULT TO MANUALLY STEER IT INTO SAFE PLACE. THIS ALSO HAPPENED TO MY MOTHER IN LAW AND MY WIFE WHEN THEY WERE DRIVING. SO THREE INCIDENTS TOTAL. VERY UNSAFE. ALL THREE TIMES, THE STEERING WORKER AGAIN WHEN CAR WAS RESTARTED

Fuel System, Gasoline
Filed Jul 29, 2015WI

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL TANK LEAK AND CORROSION PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER THE FUEL TANK WAS DAMAGED DURING MANUFACTURING, RESULTING IN THE FUEL TANK RUST COATING NOT ADHERING TO THE TANK, WHICH RESULTED IN CORROSION. *JB...UPDATED 10/27/15 *BF UPDATED 10/19/2017*CN

Unknown or Other
Filed Jul 29, 201550 milesPA

SHORTLY AFTER PURCHASE OF BRAND NEW 2010 FORD FUSION OWNER NOTICED A STRANGE "GRINDING" TYPE SOUND UPON ACCELERATING BETWEEN 35 MPH AND 40 MPH WHILE ENGINE RPMS ARE APPROXIMATELY 1500. SOUND ONLY OCCURS WHILE ACCELERATING OR CLIMBING GRADE AT 35-40 MPH. DURING PERIODS WHEN GRINDING SOUND OCCURS, RELEASE OF ACCELERATOR CAUSES NOISE TO STOP. VEHICLE HAS BEEN BROUGHT TO DEALER AT LEAST SIX TIMES SINCE PURCHASE. THEY HAVE BEEN UNABLE TO POSITIVELY DIAGNOSE AND DETERMINE REASON OR CAUSE OF NOISE. ATTEMPTED REMEDIES HAVE BEEN 1) REPLACEMENT OF CATALYTIC CONVERTOR AND SUBSEQUENTLY 2) REPLACEMENT OF "FLEX PIPE" BEHIND CAT. CON. NEITHER REMEDY CURED THE NOISE. TO DATE (7/27/2015), NOISE STILL OCCURS AND WAS VERIFIED BY AN EMPLOYEE OF THE ALLIANCE FOR CONSUMER PROTECTION, BEAVER COUNTY, PA.

Engine
Filed Jul 29, 201577,854 milesWV

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE THROTTLE POWER MALFUNCTIONED INTERMITTENTLY. ONCE THE VEHICLE WAS PLACED IN PARK AND TURNED OFF, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,854.

Engine
Filed Jul 29, 20158,500 milesOK

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP, THE ENGINE REVVED. IN ADDITION, WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.

Steering
Filed Jul 28, 201575,000 milesFL

WHILE DRIVING AT 50 MPH MY DAUGHTER LOST POWER STEERING AND HAD GREAT DIFFICULTY PULLING OVER SAFELY. HAD THE VEHICLE TOWED TO GARAGE WHO COULDN'T FIX IT SO SHE HAD TO DRIVE TO A DEALER (IT PULLED BADLY AS SHE DROVE) AND THE DEALER FIXED IT $1525. AND SAID THEY HAD SEEN THIS SEVERAL TIMES BEFORE

Steering
Filed Jul 28, 2015110,000 milesCT

ELECTRIC STEERING STOPPED WORKING JUST LIKE THE RECALLED 2011 & 2012 FUSIONS BUT THE 2010 WAS NOT RECALLED. FORD RESET THE CODES AND IT HAPPENED AGAIN. MULTIPLE OTHER ERROR CODES HAD THEM REPLACE OTHER PARTS FOR $600 BUT THE ELECTRIC POWER STEERING KEPT FAULTING EVERY FEW DAYS AFTER A RESET SO THEY REPLACED THE DEFECTIVE ELECTRIC STEERING PART FOR $2400. NO PROBLEMS SINCE. WHY WASN'T THE 2010 RECALLED TOO?

Electrical System
Filed Jul 28, 2015108,900 milesIL

AS I WAS DRIVING ABOUT 70MPH ON THE INTERSTATE, I LOST ACCELERATION. THE RPMS DROPPED AND I WASN'T ABLE TO GET ANY RESPONSE FROM THE GAS PEDAL. LUCKILY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MAKE MY WAY OVER TO THE SHOULDER AND TURN THE CAR OFF. AFTER DOING THIS, THE CAR STARTED BACK UP AND I HAD ACCELERATION AGAIN. ONCE I RETURNED HOME, I LOOKED THIS UP ONLINE AND FOUND MANY REFERENCES TO THE RECALL ON THE ELECTRONIC THROTTLE BODY. I ONLY DROVE IT A COUPLE MORE TIMES WHILE WAITING FOR THE PART TO COME IN AND I STAYED IN TOWN. THE INCIDENT OCCURRED ONE OTHER TIME IN THE 6 DAYS IT TOOK FOR MY PART TO BE ORDERED, DELIVERED, AND REPAIRED. SINCE FORD ONLY WANTED TO RESET THE THROTTLE BODY RATHER THAN REPLACE IT, I PAID FOR IT MYSELF AND HAD MY DAD DO THE WORK. I'M VERY LUCKY THAT THE INTERSTATE WASN'T CROWDED AND THAT I WASN'T IN THE BUSY CITY WHEN THIS HAPPENED.

Steering
Filed Jul 23, 201567,000 milesMO

THIS ISSUE HAPPENS OFTEN. IT HAS HAPPENED IN NEUTRAL, FIRST AND SECOND GEARS. I WILL EITHER BE STATIONARY OR DRIVING AND THE POWER STEERING ASSIST WILL FAIL AND THROW UP A FAULT ON MY DASH. AT THAT POINT IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL CAUSING ME TO NOT BE ABLE TO CONTROL THE CAR.

Steering
Filed Jul 23, 201565,000 milesWA

I WAS DRIVING, AND THE CAR CHIMED A COUPLE OF TIMES AND THE POWER STEERING IMMEDIATELY STOPPED WORKING. THE SERVICE POWER STEERING SYSTEM NOW READING AND ADVANCE TRAC READING STARTED TO SHOW. FORD SAYS IT HAS NOT HAD ANY MAJOR ISSUES AS PER 2 FORD SERVICE DEALERSHIPS. I WENT TO COLLEGE FOR AUTOMOTIVE AND WORKED AS A TECH FOR FORD AND I KNOW POWER STEERING RANDOMLY GOING OUT IS A SAFETY ISSUE. WE WERE FORTUNATE TO NOT HAVE ANY INJURIES, BUT THIS ISSUE ALMOST GOT US INTO A WRECK. I WILL NOT PAY FORD TO FIX A DYSFUNCTIONAL PART THAT THEY INSTALLED. PAYING FORD TO FIX THE PROBLEM IS LIKE PAYING A SERIAL KILLER TO SHARPEN YOUR KNIVES BEFORE HE/SHE DECIDES WHICH KNIFE TO STAB YOU WITH.

Steering
Filed Jul 22, 201580,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL REQUIRED ADDITIONAL FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Steering
Filed Jul 22, 201590,000 milesNC

MY WIFE WAS DRIVING THE FORD FUSION AND AN ERROR FOR "SERVICE POWER STEERING" CAME UP ON HER DASHBOARD. SHE STILL HAD POWER STEERING AND WAS ABLE TO MAKE IT TO WORK AND PARK. UPON LEAVING WORK, SHE TURNED THE CAR ON AND REALIZED THE POWER STEERING WAS COMPLETELY GONE. SHE COULD NOT DRIVE THE CAR BECAUSE SHE COULD NOT EFFICIENTLY TURN THE WHEEL. I HAD TO GO PICK HER UP AND AT WHICH POINT I REALIZED I COULD ATTEMPT TO STEER THE CAR. I WAS ABLE TO MAKE THE COMMUTE HOME SAFELY, ALTHOUGH THE DRIVE WAS A STRUGGLE THE ENTIRE TIME. WE TOOK THE CAR TO A FORD DEALERSHIP. THEY WERE UNAWARE OF ANY COMMON ISSUES. THEY DIAGNOSED THE CAR NEEDING A NEW RACK AND PINION UNIT (THE EPAS UNIT). WE REPLACED THE RACK AND PINION, NOT THROUGH FORD BECAUSE THEY WANTED $1800 WE DID NOT HAVE. AND THE ISSUE IS STILL PRESENT. THE CAR NOT SAFE TO DRIVE. IT HAS BEEN A REAL INCONVENIENCE FOR MY FAMILY. THE CAR IS 5 YEARS OLD AND THIS IS A MAJOR ISSUE. AND WE STILL HAVE 3 YEARS LEFT OF PAYMENTS ON SOMETHING THAT IS CURRENTLY NOT DRIVE-ABLE....//. UPDATED10/27/15 *BF UPDATED 12/05/2017*CN

Fuel/Propulsion System
Filed Jul 21, 201575,000 milesNC

CAR CUT OUT AND WENT TO LIMP MODE. NO CODE WAS SET. FIRST REPAIR CLEANED THROTTLE BODY OK FOR 1000MILE THEN MANY SHUT DOWNS ON AN INTERSTATE MADE IT TO THE DEALER WHO REPLACED ELECTRONIC THROTTLE BODY. CAR VIN INDICATED IT WAS NOT UNDER THE SO CALLED RECALL CAR HAD EXACTLY THE SAME SYMPTOMS AS OTHER HAVE REPORTED ON VARIOUS WEB SITES THIS IS A VERY SERIOUS SAFETY ISSUE!!!! IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE

Fuel/Propulsion System
Filed Jul 21, 2015118,000 milesPA

WHILE HIGHWAY DRIVING AT SPEED, THE CAR LOST POWER WITHOUT WARNING. ENGINE CHECK OR WRENCH LIGHT CAME ON. BEING ON A HIGHWAY WITHOUT POWER SEEM TO PUT ME AND THE VEHICLE IN JEOPARDY OF BEING IN A COLLISION. I WAS ABLE TO TURN THE KEY OFF AND BACK ON TO CLEAR THE PROBLEM TEMPORARILY. SINCE THEN THE ENGINE SPEED SEEMS TO SURGE. WHILE THIS HAS NOT BEEN OFFICIALLY DIAGNOSED SYMPTOMS INDICATES A THROTTLE BODY FAILURE.

Steering
Filed Jul 20, 201571,000 milesOH

WHILE MAKING A RIGHT HAND TURN, AFTER STOPPING AT A TRAFFIC LIGHT, AN ALARM SOUNDED AND A NOTIFICATION POPPED UP SAYING "SERVICE ADVANCETRAC" AND THERE WAS A COMPLETE LOSS OFF POWER STEERING. AS I HAVE DONE IN THE PAST WHEN THIS ISSUE HAS OCCURRED, I SHUT THE CAR OFF AND THEN RESTARTED IT AND THE PROBLEM AND NOTIFICATION WERE GONE. MOMENTS LATER WHILE DRIVING ON THE HIGHWAY THE EXACT SAME PROBLEM HAPPENED AGAIN. I PULLED OFF TO THE SHOULDER, RESTARTED BUT THIS TIME THE PROBLEM PERSISTED. NOW AFTER 3 RESTARTS THE PROBLEM REMAINS AND MY CAR REMAINS EXTREMELY DIFFICULT TO STEER SAFELY. UPDATED 12/21/2015*JS

Traction Control System
Filed Jul 20, 2015120,000 milesSC

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE SERVICE ADVANCE TRACTION AND SERVICE POWER STEERING NOW WARNING LIGHTS ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Engine
Filed Jul 19, 201548,303 milesNC

THE CAR STARTED SPUDDERING AND THE CHECK TRANSMISSION LIGHT CAME ON. IT STARTED JUMPING AND WOULD NOT ACCLERATE.

Wheels
Filed Jul 18, 201581,320 milesOH

MY WIFE WAS DRIVING OUR 2010 FORD FUSION APPROXIMATELY 65 MPH WHEN SHE FELT A VIBRATION IN THE STEERING. UPON GETTING HOME, WE FOUND A SEVERED WHEEL STUD ON THE FRONT DRIVERS SIDE WHEEL. ODDLY ENOUGH, THIS IS THE SECOND TIME THIS HAS HAPPENED TO US ON THIS VEHICLE. FORD ISSUED A RECALL BUT OUR MODEL FUSION WAS OUTSIDE OF THE AFFECTED MANUFACTURED VEHICLES BY ONE MONTH. THE FIRST TIME A FORD DEALER REPLACED THE STUD. THE SECOND TIME, ANOTHER FORD DEALER HAS REPLACED THE STUD. THIS IS EXTREMELY DANGEROUS!

Latches/Locks/Linkages › Doors › Latch
Filed Jul 16, 201565,000 milesMA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR FRONT DRIVER SIDE DOOR LATCH FRACTURED AND FAILED TO OPEN THE DOOR. THE CONTACT HAD TO ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE EXTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT PURCHASED AND INSTALLED A NEW DOOR LATCH; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER ON THE SAME INTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Steering
Filed Jul 15, 201572,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Steering
Filed Jul 14, 201548,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SLOWER SPEEDS, THE POWER STEERING ASSIST FAILED. ONCE THE FAILURE OCCURRED, THE POWER STEERING ASSIST FAULT, ENGINE LIGHT, AND ADVANCE TRACK FAILURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

SteeringCrash
Filed Jul 13, 201560,971 milesFL

CAR LOST POWER STEERING AS I WAS TURNING, PULLED HARD RIGHT, CAUSING CAR TO HIT A SMALL TREE. MINOR DAMAGE; CRACKED HEADLIGHT LENS AND FRONT NOSE PIECE DETACHED FROM FENDERS. THE CAR WAS RESTARTED AND THE STEERING APPEARED TO BE FINE. HOWEVER, SINCE THIS HAPPENED, THE STEERING APPEARS TO BE HARDER TO CONTROL AND THE CAR HAS A HARD PULL WHEN ACCELERATING SIMILAR TO TORQUE STEERING. THE CAR NEVER HAD A PROBLEM WITH TORQUE STEERING PRIOR TO THIS INCIDENT. THE CAR ALSO DEVELOPED A SWAY WHEN HITTING THE SMALLEST ROAD BUMPS, SUCH AS COMING OFF A BRIDGE.

Steering
Filed Jul 13, 2015149,367 milesNC

THIS MORNING I DROVE MY 2010 FORD FUSION WITHOUT INCIDENT. WENT OUT LATER THE SAME DAY AND HAD THE POWER STEERING AND ADVANCE TRAC SERVICE MESSAGES APPEAR LESS THAN A MILE AFTER I STARTED DRIVING. I WENT 3 OR 4 MORE MILES AND HAD THE POWER STEERING MESSAGE GO TO SERVICE POWER STEERING NOW!. IN THE SPAN OF 4 MILES I WENT FORM NO ISSUES TO HAVING NO POWER STEERING AND BARELY BEING ABLE TO KEEP THE CAR ON THE ROAD. LOOKING ON LINE SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THIS IS EXTREMELY DANGEROUS IF A LESS EXPERIENCED DRIVER OR SOMEONE NOT AS STRONG AS I WAS WOULD HAVE BEEN DRIVING THERE COULD HAVE BEEN A MAJOR INCIDENT. PLEASE LOOK INTO THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.

Steering
Filed Jul 12, 201585,000 milesSC

FOR MONTHS I HAVE BEEN RESETTING MY CARS "POWER STEERING ASSIST FAULT" BY TURNING MY CAR OFF AND TURNING IT BACK ON AND THE POWER STEERING WOULD SUDDENLY WORK AGAIN. LAST NIGHT MY CAR TOOK A COUPLE TURNS ON AND OFF FOR IT TO WORK WHICH IS THE FIRST TIME IT TOOK MORE THAN ONCE TO RESET. TODAY AFTER CHURCH I TURNED MY CAR ON AND OFF 10 TIMES AND IT STILL WOULDN'T RESET SO I WAS FORCED TO DRIVE MY CAR HOME WITH NO POWER STEERING, THINKING ABOUT THE FACT THAT IF A CAR SERVED OR A KID RAN OUT IN FRONT OF ME, I WOULDN'T BE ABLE TO SWERVE TO AVOID THEM. BESIDES THE FACT THAT I CAN'T DRIVE MY CAR TO GET TO AND FROM WORK THIS WAY, I DON'T HAVE 1500 DOLLARS TO FIX A PROBLEM THAT SHOULD BE RECALLED IN MY 2010 FORD FUSION AS WELL AS THE 2011-2012 YEARS. THIS PROBLEM IS OBVIOUSLY A RESULT OF FAULTY EQUIPMENT USED IN MANUFACTURING AND NOT BECAUSE OF THE DRIVER.

Electronic Stability Control (esc)
Filed Jul 7, 201592,000 milesGA

I WAS DRIVING HOME FROM WORK, HAD TO STOP AND DROP SOME ITEMS OFF FOR MY DAUGHTER AT SUMMER CAMP. WHEN I WAS LEAVING CAMP THE STEERING FELT LIKE IT WANTED TO PULL TO THE RIGHT, A FEW MILES DOWN THE ROAD ALL POWER STEERING WAS LOST. SERVICE ADVANC-TRAC WARNING MESSAGE WAS BEING DISPLAYED ON THE DASH BOARD. I PULLED OVER AT A CONVENIENT STORE TO INVESTIGATE THE PROBLEM, COULD NOT FIND ANYTHING. IT WAS RAINING SO I CAREFULLY DROVE HOME WITHOUT ANY POWER STEERING. TOOK CAR TO LOCAL DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A RACK& PINION FAILURE, TOTAL COST TO REPAIR $1,641.00. THE DEALER STATED THEY HAD NOT SEEN THIS PROBLEM BEFORE. AFTER A SHORT SEARCH I FOUND HUNDREDS OF SIMILAR PROBLEMS REPORTED. I READ WHERE THIS SAME PROBLEM INITIATED A RECALL ON THE 2011 FORD FUSION, BUT NO HELP REFERENCED TO THE 2010 FORD FUSIONS. IF THEY IDENTIFIED THE DEFECT IN THE 2011 MODELS, SHOULDN'T THEY FIX THE PROBLEM FROM THE PREVIOUS MODELS WITH THE ADVANCE-TRAC SYSTEM. NO DEALER WILL TOUCH THIS VEHICLE WITH ITS DEFECT AS A TRADE-IN, MEANWHILE I'M STILL PAYING ON A CAR THAT I CAN NOT DRIVE SAFELY.

Air Bags
Filed Jul 2, 201570,000 milesMD

AIRBAG CONTROL MODULE FAILED. HAD TO REPLACE. AIRBAG LIGHT WAS FLASHING, THEN REMAINED ON. TOOK VEHICLE TO DEALER. CONTROL MODULE FOUND TO BE BAD.

Vehicle Speed Control
Filed Jul 2, 2015155,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS PARKED AND IDLING, IT SHOOK VIOLENTLY AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS STARTED, IT FAILED TO ACCELERATE OVER 10 MPH. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →