THERE IS A PROBLEM WITH MY POWER STEERING. IT FAILED ON ME WHEN PARALLEL PARKING. AN ERROR REFERRING TO ADVANCETRAC APPEARED ON THE DASH. I HAD TO TURN MY CAR OFF IN ORDER TO RESET IT, BUT I FEAR IT MAY HAPPEN WHEN DRIVING ON A FREEWAY.
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
COMPLETE LOSS OF STEERING ASSIST FAULT. LUCKILY MY WIFE AND DAUGHTER WERE PARKED WHEN THIS FAULT POPPED UP OTHERWISE SOMETHING BAD COULD HAVE HAPPENED. 2011 THROUGH 2012 FUSIONS HAVE BEEN RECALLED FOR THE SAME EXACT ISSUE. IT IS COMPLETELY UNFAIR FOR ME TO HAVE TO PAY FOR THIS SAFETY ISSUE.
INITIALLY TOOK VEHICLE TO DEALER FOR TRANSMISSION ROUGH SHIFTING. TECH WAS UNABLE TO FIND CAUSE AND TROUBLE REPORT WAS LEFT "OPEN" SINCE WE WOULDN'T SIGN AS SATISFACTORILY COMPLETED. SECOND INCIDENT WAS IDENTICAL TO FIRST. YEARS PASSED BY AS WE LEARNED TO LIVE WITH THE ROUGH SHIFTING. MORE RECENTLY, ON INTERSTATE HIGHWAY, CAR LOST POWER, WOULD ONLY ACCELERATE TO 50MPH WITH RPM AT 6,000. FORD SCANNED, CONCLUDED TRANSMISSION NEEDS REPAIRED SOON. LAST EVENING, MY WIFE WAS RETURNING FROM WORK, THE FUSION QUICKLY DECELERATED TO 15-20 MPH ON OPEN HIGHWAY. A SEMI NEARLY STRUCK HER CAR FROM BEHIND DUE TO THIS QUICK CHANGE OF SPEEDS, WHICH NEARLY CAUSED SEVERAL OTHER COLLISIONS. LOCAL AUTO PARTS STATED CODE CAUSING ENGINE LIGHT TO ILLUMINATE IS 'THROTTLE BODY' PROBLEMS, A CODE (WARRANTY) 'MISSED' BY THE FORD DEALERSHIP. THIS CAR HAS LIVED AN EASY LIFE, ONLY 59K MILES, VERY CONSERVATIVE DRIVER AND DRIVEN ON LEVEL, PAVED, MOSTLY INTERSTATE HIGHWAYS. THE CAR WAS PROPERLY MAINTAINED AND BOUGHT NEW FROM THE LOT. PLEASE HELP US, AND THE PUBLIC WHO PREFER TO PURCHASE AMERICAN-MADE AUTOS, TO INSURE THAT THE 'POWER DOWN' MODE OF THIS TRANSMISSION IS ADDRESSED, AND IS A HIGH PRIORITY ITEM. ADDITIONALLY, PLEASE RECONSIDER A RECALL ON THESE TRANSMISSIONS. IT IS A VERY COSTLY REPAIR, AND A VERY SIGNIFICANT ONE TO OUR MODEST INCOME. A TRANSMISSION FAILURE AT 59K MILES IS UNACCEPTABLE.
WAS DRIVING ON I75 FROM MICHIGAN AT HIGHWAY SPEEDS WHEN I WENT TO CHANGE LANES TO EXIT AND HAD NO POWER STEERING. NEEDLESS TO SAY THIS CAR STEERS LIKE A VERY BIG TRUCK WITHOUT TO POWER ASSIST.. IT ALSO HAS A POWER STEERING ASSIST FAULT LIGHT AND SERVICE ACUTRAC LIGHT. HAVE SHUT IT OFF AND RESTARTED SEVERAL TIME FAULT DOESN'T CLEAR AND STEERING HAS NOT RETURNED!
DRIVER SIDE FRONT DOOR HANDLE WILL NOT OPEN DOOR. HAVE TO REACH OUT AND PULL OUTSIDE DOOR HANDLE TO OPEN.
I WAS DRIVING ON THREE OCCASIONS AND TURNED A CORNER. MY STEERING LOCKED UP CAUSING ME TO ALMOST GET HIT FROM BEHIND. I WENT TO A REPAIR SHOP TO GET THE POWER STEERING ADDED. HOWEVER, I WAS TOLD NO FLUID IS NECESSARY. MY CAR HAS ELECTRONIC POWER STEERING, WHICH MAY BE MALFUNCTIONING. FORD STATES MY CAR ISN'T PART OF ANY RECALL. HOWEVER, THIS ISSUE CREATES A DANGER WHEN DRIVING.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TURNING INTO A PARKING SPACE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND THE POWER STEERING WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ENTIRE POWER STEERING MECHANISM. NO FURTHER INFORMATION ON THE REPAIR WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,900. UPDATED 11/09/15*LJ
I WAS DRIVING ON THE INTERSTATE IN THE PASSING LANE WHEN MY VEHICLE STOPPED ACCELERATING. I HAD NO WAY TO GIVE GAS TO THE CAR. I MANAGED (LUCKILY) TO PULL OVER TO THE BREAKDOWN LANE. THE CAR WAS RUNNING ROUGHLY WITH NO WAY TO GIVE IT GAS. I SHUT IT OFF AND RESTARTED IT SUCCESSFULLY AND WAS ABLE TO CONTINUE. THIS HAPPENED SEVERAL TIMES OVER SEVERAL DAYS. THE LOCAL PARTS STORE CHECKED THE CODES AND IT WAS THE P2111 THROTTLE BODY ACTUATOR. I FOUND OUT ALSO THAT IT WAS UNDER EXTENDED WARRANTY FOR THAT PART. I MADE ARRANGEMENTS WITH THE LOCAL FORD DEALER TO HAVE IT REPAIRED. I DO NOT UNDERSTAND WHY MY LIFE WAS PUT IN DANGER WITH A KNOWN VERY SERIOUS DEFECT. WHY DIDN'T THE NHTSA MAKE FORD DO A RECALL? AN EXTENDED WARRANTY JUST POSTPONES THE TIME THAT THE EVENT WILL HAPPEN. I NOTICED THAT THERE WERE MANY PEOPLE THAT HAD REPORTED THE SAME PROBLEM.
I WAS ACCELERATING FROM A STOP LIGHT. I HAVE A 2010 FORD FUSION MANUAL TRANSMISSION 4-CYLINDER ENGINE. I HAD JUST SHIFTED INTO 2ND GEAR AND WAS AT ABOUT 15 MPH WHEN THE CAR SUDDENLY STOPPED ACCELERATING. THE POWERTRAIN WARNING LIGHT CAME ON THE DASH. THE ENGINE WAS IDLING - BUT I WAS UNABLE TO ACCELERATE THE CAR. FORTUNATELY, THERE WAS NO ONE BEHIND ME, AND TRAFFIC WAS NOT IMPEDED. I PULLED TO THE SIDE OF THE ROAD AND VERIFIED ELECTRICAL SYSTEMS WERE WORKING. THE ENGINE FELT ROUGH. I TURNED OFF THE IGNITION AND LET THE CAR SIT FOR ABOUT 15 SECONDS. I STARTED THE CAR BACK UP, AND IT RAN WITHOUT ISSUE. I SEARCHED ONLINE, AND FOUND SIMILAR COMPLAINTS ON OTHER FUSIONS. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY AS WELL AS THE FUEL VALVE. LEADING UP TO THIS, I HAD NOTICED SOME SYMPTOMS OF SHUDDERING, BUT, IT COINCIDED WITH A NEW TANK OF FUEL. I PLANNED TO PUT A NEW TANK OF FUEL IN AND SEE IF THE PROBLEM PERSISTED. THE CAR DIED PRIOR TO A NEW TANK. THIS IS A SERIOUS SAFETY ISSUE GIVEN THAT IT CAN EASILY RESULT IN BEING REAR-ENDED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL FAILED. IN ADDITION, THE SERVICE POWER STEERING AND THE TRACK WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MECHANICAL FAILURE OF THE EPAS STEERING GEAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
WHILE DRIVING DOWN THE FREEWAY AT APPROX 70MPH IN HEAVY TRAFFIC, THE VEHICLE MADE A SLIGHT JERK, AND LOST PROPULSION. I HAD TO CROSS SEVERAL LANES OF TRAFFIC OFF TO THE EDGE OF THE ROAD. THERE WAS NO RESPONSE TO PRESSING ON THE GAS PEDAL. ONCE STOPPED AND IN PARK, THE ENGINE IDLED VERY ROUGHLY, SHAKING THE ENTIRE CAR. I TURNED OFF THE ENGINE, WAITED ABOUT A MINUTE, AND RE-STARTED THE CAR. IT HAD TO CRANK FOR A FEW SECONDS BEFORE TURNING OVER AND STARTING. IT THEN DROVE FINE FOR ABOUT ANOTHER 10 MILES BEFORE QUITTING AGAIN. I AGAIN STOPPED, THEN RESTARTED THE CAR, AND LIMPED IT HOME ON SIDE ROADS, OFF THE FREEWAY. IT DID NOT DRIVE SMOOTHLY, BUT MADE IT THE OTHER 15 MILES HOME WITHOUT QUITTING AGAIN. I TOOK THE CAR TO AN INDEPENDENT MECHANIC, WHO RESEARCHED AND FOUND A KNOWN PROBLEM WITH THE THROTTLE BODY, CAUSING THESE EXACT SYMPTOMS, AND HAS REFERRED ME TO A FORD GARAGE FOR AN IN-WARRANTY REPAIR. THE APPOINTMENT FOR THAT IS TOMORROW.
WHILE DRIVING THE CAR SHUTS OFF AUTOMATICALLY & THE BATTERY/OIL LIGHT COME ON. I AM ABLE TO START THE CAR AGAIN AFTER SOME TIME, BUT ONCE I SHIFT THE CAR INTO GEAR (D OR R) THE CAR SHUTS OFF AGAIN. VERY DANGEROUS ESPECIALLY IF I AM ON A HIGHWAY. THIS HAS BEEN AN ONGOING PROBLEM FOR 3 WEEKS NOW. I'VE HAD DIAGNOSTICS DONE ON THE CAR & NO ONE CAN PIN POINT WHAT THE PROBLEM IS BECAUSE THEY SAY THE CHECK ENGINE LIGHT DOESN'T COME ON. ALSO, SINCE LAST WEEK THE CAR IS HESITATING & THE RPM GOES WAY HIGH & THEN DROPS. THE CAR IS NOT SHIFTING IT'S GEARS PROPERLY. I'VE ONLY HAD THIS CAR FOR 1 YEAR & I PURCHASED IT USED. I AM SO DISGUSTED & DISAPPOINTED. A LOT OF MY FRIENDS LAUGHED AT ME WHEN I TOLD THEM I PURCHASED A "FORD" CAR. THEY ALL SAY, WELL, THAT'S WHAT HAPPENS WHEN YOU BUY A "FORD". THEY ARE SH.. CARS.
NOTICED A STRONG FUEL ODOR COMING FROM CAR. UPON FURTHER INSPECTION, NOTICED THAT THERE WAS A PUDDLE UNDER THE GAS TANK, COMING FROM THE REAR PASSANGER SIDE, TOWARDS THE TOP. AS I TOOK A CLOSER LOOK, I FOUND THAT IT WAS LEAKING FROM THE SEAM WHERE THE TWO HALVES OF THE TANK WERE PUT TOGETHER. IT WAS A STEADY DRIP, LOOSING ABOUT A HALF GALLON OF FUEL IN A 24 HOUR PERIOD. HAD THE CAR TOWED TO THE DEALER AND THEY CONFIRMED IT WAS LEAKING FROM THE SEAM. QUOTED ME AT $1500 FOR THE FIX. FILED A CLAIM WITH FORD AND WAITING TO HEAR BACK FROM THEM........UPDATED10/27/15*BF *CN
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.
DRIVING DOWN THE ROAD AND LOST POWER STEERING LIGHT CAME ON DASH SAYING SERVICE POWER STEERING NOW
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING THE TIRES, THE WHEEL STUDS FRACTURED DURING THE INSTALLATION. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS); HOWEVER, THE FAILURE RECURRED. THE CONTACT DISCOVERED THAT THE WHEEL STUDS WERE MISSING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
I WAS DRIVING HE FROM WORK WHEN THE WRENCH LIGHT TURNED ON AND MY CAR COMPLETELY SHUT DOWN. AFTER A FEW MINUTES IT STARTED BACK UP HOWEVER THIS HAS HAPPENED EVERYDAY SINCE. MY VEHICLE HAS LESS THAN 60000 MILES AND I HAVE ONLY HAD IT FOR 3 MONTHS.
CAR BRAKES ARE SQUISHY AND PEDAL IS EASILY PUSHED TO FLOOR WHEN BRAKING AT HIGH SPEED OR IN PANIC STOP. FEELS LIKE THE BRAKE BOOSTER IS NOT OPERATING PROPERLY. TOOK TO FORD AND THEY ADVISED IT WAS OPERATING PROPERLY. STILL DOES NOT FEEL RIGHT AND TAKES TOO LONG TO STOP.
MY NAME IS [XXX] . I HAVE A 2010 FORD FUSION. I WAS DRIVING ON SEPTEMBER 2,2015 WHEN I WENT TO TURN A CORNER MY STEERING WHEEL WAS VERY HARD TO TURN AND IT STILL IS. I TOOK IT TO THE FORD PLACE TO FIND OUT WHAT WAS WRONG AND THEY SAID THAT IT WOULD COST $1800 TO FIX MY VEHICLE. I THOUGHT THAT IT MIGHT NEED SOME POWER STEERING FLUID,BUT THEY TOLD ME THAT IT DOES NOT USE POWER STEERING FLUID. I AM FILING THIS COMPLAINT BECAUSE I KNOW THAT THERE ARE RECALLS ON THE 2011 FOR A STEERING PROBLEM, AND I DON'T HAVE ANY POWER STEERING AT ALL AND WOULD LIKE TO KNOW IF THERE HAVE BEEN ANYMORE COMPLAINTS ABOUT THIS PROBLEM WITH THE 2010 FORD FUSION. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I BELIEVE THIS CAR IS ALSO AFFECTED BY THE ELECTRONIC THROTTLE BODY ISSUES PLAGUING FORDS. I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY LOSES POWER AND THE "WRENCH" LIGHT APPEARS. THE VEHICLE LOST SPEED AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE WITH TEMPORARY RESOLUTION OF THE PROBLEM. THIS HAS BEEN A GRADUALLY WORSENING PROBLEM.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE STEERING ASSIST AND THE ADVANCED TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE PERSISTED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
I WAS DRIVING DOWN THE INTERSTATE WHEN ALL OF SUDDEN I LOSS POWER AND THE CAR SEEMS LIKE IT DOES NOT WANT TO TAKE GAS SO LUCKY I WAS IN THE RIGHT LANE AND WAS ABLE TO GET IN TO EMERGENCY LANE BEFORE I GOT HIT FROM BEHIND BY A TRACTOR TRAILER. I HAVE HAD THE CAR LOOKED AT AND TOLD THAT THERE IS A PROBLEM WITH THE VACUUM SYSTEM ON THIS CAR. IT HAS TO DO THE THE FILLER NECK ON THE GAS TANK. MY MECHANIC TELLS ME THIS IS A COMMON PROBLEM WITH FORD FUSION AND THIS MODEL. I THINK THIS SHOULD BE LOOKED IN TO BEFORE SOMEONE ELSE IS IN THE SMAE BOAT AND GETS KILLED OR CAUSE ONE SERIOUS PROBLEM.
POWER STERING WENT OUT ON 2010 FORD FUSION. DASH NOTIFICATIONS: SERVICE ADVANCE TRAC & POWER STEERING ASSIST FAULT. SEEING TOO MANY POSTS ON THE SAME ISSUE.
DRIVING AT A SPEED OF 60 MPH ON LEVEL ROAD. A WARNING LIGHT (WRENCH) ILLUMINATED ON MY DASH AND WITHIN APPROXIMATELY 10-15 SECONDS AFTERWARDS THE CAR STOPPED ACCELERATING. WHILE I WAS PRESSING THE GAS PEDAL, THE CAR WOULD ONLY REV UP AND WOULD NOT PULL. SO WHILE COASTING, I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP. I SHIFTED THE CAR INTO PARK AND TURNED IT OFF. WAITED 10-15 MINUTES AND THEN RESTARTED THE CAR, THE WARNING LIGHT (WRENCH) WAS NOT ILLUMINATED. I THEN SHIFTED THE CAR INTO DRIVE AND IT OPERATED NORMALLY. ACCELERATION WAS OK AND THE VEHICLE DROVE AS THOUGH NOTHING HAD HAPPENED.
POWER STEERING LOCKED UP, COULD NOT TURN THE WHEEL IN ANY DIRECTION. THIS HAPPENED IN A VERY RURAL AREA WHERE THERE WAS NO PHONE SERVICE TO EVEN CALL FOR HELP. I COULD HAVE DIED. THIS IS NOT SAFE.
I WAS GOING DOWN THE ROAD AT 25 MPH AND THE STEERING FAILED. POWER STEERING WAS GOING IN AND OUT, AND WAS MOSTLY OUT. I HAD TO PAY FOR A NEW STEERING GEAR ASSEMBLY - DESPITE THE FACT THAT THERE SEEMED TO BE MANY, MANY, MANY VEHICLE RECALLS FOR STEERING ON THE FORD FUSION. THE DEALERSHIP AND FORD WAS UNWILLING TO PAY FOR THE REPLACEMENT PART AND LABOR. I HAD TO PAY A TOTAL OF $1833.57 FOR THE STEERING, LABOR, AND FOR THE ALIGNMENT. I AM HOPING THAT I WILL BE REIMBURSED FROM THE DEALER FOR THE THE PARTS.
ON 8/29/15 VEHICLE SUDDENLY LOST POWER AS I WAS TRAVELLING DOWN ROAD APPROXIMATELY 40 - 45MPH. I CONTINUED DOWN ROAD GOING SLOWER AND SLOWER. CAR STALLED SEVERAL TIMES, BUT I WAS ABLE TO RESTART AND GET TO GAS STATION. IT STALLED REPEATEDLY UNTIL THEN. CALLED TOW TRUCK AND THEY THOUGHT IT COULD BE WATER IN GAS LINE. ADDED DRY GAS SOLUTION AND MORE GASOLINE AND CAR RAN OK FOR 3 MORE DAYS AND THEN THE SAME THING OCCURRED. CAR STALLED SEVERAL TIMES. WAS ABLE TO TURN OFF AND RESTART. WHEN HITTING BRAKES COMPLETELY, IT SEEMED TO LOSE POWER QUICKER. I TOOK IT TO PALMER FORD IN CHELSEA, MI ON 9/4 AND THEY COULDN'T RECREATE ISSUE, BUT FOUND THROTTLE LIGHT WHEN THEY CHECKED COMPUTER PANEL. THEY DID NOT KNOW WHAT WAS WRONG WITH THROTTLE THOUGH. ON 9/7/15, CAR LOST POWER AGAIN. WE ALSO OWN A 2011 FORD FUSION AND FOUND THAT THERE WAS A RECALL FOR IT FOR A THROTTLE ISSUE THAT HAS EXACT SAME SYMPTOMS AS THIS VEHICLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, JERKED, AND HESITATED BEFORE ACCELERATING. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE SERVICE VEHICLE SOON AND SECURITY LOCK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,801.
AS OF LAST THURSDAY, THE POWER STEERING SYSTEM HAD BEEN FUNCTIONING INTERMITTENTLY. AS OF YESTERDAY IT NO LONGER FUNCTIONS AT ALL. AT FIRST, THE INFORMATION DISPLAY WOULD SHOW "POWER STEERING SYSTEM FAULT" AND THE POWER ASSIST WOULD BE GONE. SO I WOULD RESTART THE CAR AND ALL WOULD BE FINE. WELL YESTERDAY IT REQUIRED 4 RESTARTS BEFORE THE POWER ASSIST WOULD WORK. THEN ON MY LAST TIME USING THE CAR YESTERDAY IT WENT OUT COMPLETELY, NO MATTER HOW MANY RESTARTS THE SYSTEM SHOWS THAT MESSAGE AND HAS NO POWER ASSIST. THERE IS A RECALL FOR THIS VERY ISSUE FOR 2011-2012 BUT THE 2010S DEFINITELY NEED TO BE INCLUDED AS WELL. IT'S THE SAME CAR AND 2010 OWNERS ARE LEFT TO PAY FOR THE COSTLY REPAIR OURSELVES WHILE THIS IS OBVIOUSLY A KNOWN ISSUE THAT IS BEING RECTIFIED FOR 2011 AND UP OWNERS. IT'S NOT FAIR, FORD NEEDS TO STAND BEHIND THEIR PRODUCT NOT BURY THEIR HEADS IN THE SAND ON THIS 1 YEAR MODEL.
I AM RECEIVING NUMEROUS "POWER STEERING ASSISTANCE FAILURE" WARNINGS. IT HAPPENS UPON STARTING MY CAR AND IT'S NOW BECOMING MORE FREQUENT. THE RESULT IS A TOTAL LOSS OF POWER STEERING. I KNOW FORD HAS RECALLED THIS ITEM BUT MY YEAR (2010) WAS EXCLUDED. I BELIEVE THIS IS A SIGNIFICANT ENOUGH SAFETY ISSUE TO WARRANT AN ADDENDUM TO THE RECALL TO INCLUDE THE YEAR 2010.
WHILE TRAVELING DOWN A CURVY BACK ROAD AT 11:00PM, THE POWER STEERING SERVICE NOW MESSAGE APPEARED ON MY 2010 FORD FUSION'S INSTRUMENT PANEL. A MILE FURTHER DOWN THE ROAD, THE POWER STEERING COMPLETELY WENT OUT FORCING ME TO USE EVERY BIT OF STRENGTH I HAD JUST TO TURN THE WHEEL. THANK GOD I WAS ABLE TO GET HOME SAFELY. AFTER DOING SOME RESEARCH, I FOUND THIS IS AN ALL TOO OFTEN PROBLEM WITH MANY 2010 FUSION OWNERS AND KNEW I NEEDED TO FILE THIS COMPLAINT. SHAME ON FORD FOR NOT ISSUING A RECALL FOR THE POWER STEERING YET. HOW MANY BODIES DO THEY NEED TO RACK UP BEFORE ACKNOWLEDGING THERE IS A "PROBLEM"?
WHILE DRIVING THE INSTRUMENT PANEL LIGHTS UP WITH AN ORGANGE WRENCH AND CHECK ENGINE LIGHT. I AM UNABLE TO ACCELERATE AND NEED TO GET OFF THE ROAD AS QUICKLY AS POSSIBLE.WHEN I PRESS ON THE GAS PEDAL NOTHING HAPPENS. IT SOUNDS AND APPEARS LIKE THE CAR IS ABOUT TO STALL.THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST WEEK.I HAD THE CAR TOWED TO MY MECHANIC WHO TOLD ME IT IS THE TROTTLE BODY AND THAT A FORD DEALER WOULD FIX IT. I DROPPED IT OFF ONLY TO PICK IT UP 2 DAYS LATER AND THEY TOLD ME NOTHING WAS FOUND. SINCE IT DIDNT OCCUR WHILE THEY WERE DRIVING IT THEY WOULD NOT REPLACE THE PART. I HAVE NO OTHER OPTION BUT TO CONTINUE TO DRIVE THE CAR AS I AM A SINGLE MOTHER WITH NO OTHER MEANS FOR TRANSPORATION AND THE MECHANICS AT THE FORD DEALERSHIP TOLD ME IT WAS "SAFE." THE CAR ENGINE STOPS RESPONDING AT HIGH SPEEDS.. HOW IS THAT SAFE?! UPDATED 9/21/15 *LN
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD CAUTIOUSLY AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE FAILURE PERSISTED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
MY WIFE WAS DRIVING HOME FROM WORK WHEN OUR 2010 FORD FUSION STARTED PULLING HARD TO THE RIGHT. SHE PULLED INTO A TIRE SHOP PARKING LOT BELIEVING SHE HAD A RIGHT FRONT TIRE FAILURE WHEN THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRAC, TIRES WERE FINE. I AM VERY GRATEFUL SHE WAS NO LONGER ON THE HIGHWAY AS THIS COULD EASILY HAVE RESULTED IN AN ACCIDENT.
A COUPLE OF MONTHS AGO THE POWER STEERING FAULT LIGHT CAME ON WHEN I PUT IT INTO GEAR AND WENT TO MOVE THE VEHICLE. SO I PUT IT BACK TO PARK WAITED A MIN THEN RESTARTED THE CAR. AFTER DOING SO THE LIGHT WOULDN'T REAPPEAR FOR A WEEK OR TWO. THEN IT WOULD DO IT AGAIN. SO I CHECKED THE FUSES BEING ITS ELECTRIC POWER STEERING AND NO BLOWN FUSES. THEN IT WOULD HAPPEN ABOUT EVERY WEEK. THE USER MANUAL STATED THAT WITHOUT THE POWER STEERING IT WOULD NOT HARM THE ADVANCE TRAC. THIS IS NOT THE FIRST CAR IVE DRIVEN WITHOUT POWER STEERING(ALSO A FORD). THE ADVANCE TRAC LIGHT WOULD APEAR AFTER ANOTHER MONTH AND ONLY WHEN THE POWER STEERING LIGHT WAS ON. WHICH IS NOW EVERY TIME I START THE CAR.SO I TOOK IT TO THE FORD DEALERSHIP WERE THEY GAVE ME A QUOTE FOR THE GEAR ASY PART# AE5Z-3504-DE. THIS CAR IS NOT OLD, VERY WELL MAINTAINED WITH APPROPRIATE MAINTENANCE. THIS SHOULD NOT BE HAPPENING AND I FEAR THE CAR IS NOT GOING TO TURN WHEN NEEDED TO AVOID HAZARDS AND OTHER NEEDED SITUATIONS WHILE DRIVING.
I WAS DRIVING ON THE HIGHWAY AND THE ROADS WERE BUMPY WHICH CAUSED THE AIRBAG LIGHT TO TURN ON . THE LIGHT DOES NOT TURN OFF EVEN AFTER THE CAR IS TURNED OFF AND ON AGAIN. THE CAR IS IN NEED OF REPAIR.
I WAS DRIVING THE FUSION WHEN THE POWER STEERING SUDDENLY WENT OUT. IT IS NEARLY IMPOSSIBLE TO TURN AND COULD CAUSE A SERIOUS ACCIDENT IF IT GOES OUT WHILE BEING DRIVEN, AS MINE DID. AFTER PARKING THE CAR, THE ADVANCE TRAC AND POWER STEERING SERVICE LIGHTS CAME ON. UNACCEPTABLE IN A CAR LESS THAN 5 YEARS OLD!!!!
I HAVE REPLACED MULTIPLE DEFECTS ON MY 2010 FORD FUSION. NOW, ON THE WAY TO TAKING MY CHILDREN TO SCHOOL..MY POWER STEERING COMPLETELY SHUTS DOWN! I'VE READ THAT THERE ARE OVER 400,000 COMPLAINTS AND A PENDING LAWSUIT ON THE SAME ISSUE WITH MY CAR! I'VE FILED A LAWSUIT TO ADDRESS THIS PROBLEM. I'VE SPOKEN WITH THE FORD DEALERSHIP, WHO STATED THAT NOTHING CAN BE DONE. I WILL NEVER AGAIN BUY A FORD!
THIS IS THE 6TH TIME I HAVE HAD BROKEN WHEEL STUDS ON EITHER THE DRIVERS OR PASSENGERS SIDE FRONT WHEELS. I WENT TO THE DEALER AND WAS TOLD THERE IS NO RECALL FOR MY VEHICLE AND THEY HAVE NEVER HEARD OF THIS PROBLEM. SUGGESTED I RE-TORQUE THE NUTS AT 500 MILES, HARD TO DO WHEN THEY ARE GONE.
I WAS DRIVING ON THE EXPRESSWAY WHEN THE WRENCH LIGHT CAME ON. I WENT TO SEE WHAT THE CODE WAS AT AUTOPART STORE AND IT READ TRANSMISSION OVER HEATING. ABOUT A WEEK LATER SAME THING HAPPENED , I WENT TO DEALER AND PAID TO PUT IT ON MACHINE TO FIND OUT SAME THING. NOW I NOTICE THE TRANSMISSION SLIPS AND ACTS FUNNY AND AS OF TODAY LIGHT CAME ON AGAIN. NOW I WILL HAVE TO PAY AGAIN TO PUT ON THE MACHINE. I READ ONLINE HOW THIS IS A PROBLEM WITH A LOT OF FORD FUSIONS.AND FORD HAS NO SOLUTION. SHOULDN'T FORD LOOK INTO THIS PROBLEM BETTER?
MY POWER STEERING LIGHT CAME ON AND WITHIN TEN MILES OF THE LIGHT COMING ON THE STEERING WHEEL WOULD NOT MOVE AT ALL. I HAD TO HAVE IT TOWED TO THE MECHANIC WHERE I WAS TOLD IT NEEDED A NEW STEERING RACK AND THAT THIS WAS A COMMON PROBLEM WITH THE FORD FUSION. IT HAS BEEN THIRTEEN MONTHS SINCE THEN AND I NEED TO REPLACE IT YET AGAIN. TWICE IN THIRTEEN MONTHS AND WHEN I CALLED THE DEALER THEY DIDN'T GET BACK TO ME. MY CAR SHOULDN'T COST $4400 IN THIRTEEN MONTHS FOR THE SAME PROBLEM.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
ON SATURDAY, 08/15/2015 @7:45PM I WAS DRIVING ON I-10 ON THE FAR LEFT LANE ABOUT 65 MPH. AS I STARTED MOVING TO THE CENTER LANE TO GET TO THE RIGHT LANE ON A BIT OF AN INCLINE, A WRENCH LIGHT WENT OFF ON THE DASHBOARD; I TURNED MY EMERGENCY LIGHTS ON. AS I PRESSED ON THE PEDAL TO GET ON THE CENTER LANE, THE CAR STARTED LOSING SPEED. I PRESSED THE PEDAL BUT THE SPEED KEPT COMING DOWN. AT THIS POINT THE SPEED WENT TO ABOUT 20 MPH AND A SEMI TRUCK WAS DIRECTLY BEHIND ME. I TRIED TO GET TO THE RIGHT LANE, BUT ANOTHER SEMI WAS ON MY RIGHT SIDE. AT THIS POINT, THE SPEED WAS ABOUT 10 MPH. RIGHT AFTER THE SEMI PASSED, I CHANGED TO THE RIGHT AND HAD JUST ENOUGH INERTIA TO MAKE IT TO A POINT ON THE FREEWAY BETWEEN AN ENTRY RAMP AND AN EXIT RAMP, NOT ON A SHOULDER. AFTER STOPPING, I TURNED THE KEY IGNITION OFF. I TRIED TO START RIGHT BACK, NOTHING. I CALLED MY HUSBAND TO PICK ME UP. WHILE WE TALKED, I TRIED THE IGNITION AGAIN; THE CAR STARTED AND I DROVE THE CAR GOT OFF THE FREEWAY. I KEPT DRIVING ALL THE WAY HOME ON THE "GATEWAY" NEXT TO THE FREEWAY ON THE RIGHT LANE. WENT TO THE FORD DEALERSHIP AS SOON AS THEY OPENED ON MONDAY, 08/17/2015, EXPLAINED ISSUE. SERVICE REP INDICATED THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT IT WOULD HAVE TO BE CONFIRMED. THE ONLY WAY THEY COULD CONFIRMED IT WAS TO DRIVE THE CAR ON THE FREEWAY, SINCE THE COMPUTER DID NOT SHOW FAILURE. THE CAR LOST POWER AS IT DID FOR ME, AND THE MECHANIC TURNED THE ENGINE OFF AND BACK ON TO RESET IT. WHEN I P
2010 FORD FUSION. WHEN DRIVING THROUGH A CONSTRUCTION ZONE, GOING AROUND A SLIGHT BEND, MY STEERING WHEEL GOT EXTREMELY TIGHT. FOR A SECOND I THOUGHT THE ENGINE SHUT DOWN. IT TOOK ALL I HAD TO TURN THE WHEEL TO AVOID HITTING THE MEDIAN. I LOST ALL POWER STEERING. I AM LUCKY THAT I WAS STRONG ENOUGH TO BE ABLE TO TURN THE WHEEL TO AVOID THE MEDIAN. AFTER THE COMPLETE SCARE, AND THANKFULLY I WAS THE ONLY ONE IN THE CAR, THE MESSAGE CAME UP "POWER STEERING ASIST FAULT, SERVICE ADVANCTRAC". I TOOK IT RIGHT TO A FORD GARAGE. THEY TOLD ME THAT THE STEERING RACK NEEDED TO BE REPLACED AT THE LOVELY TUNE OF $1,400. AFTER DOING SOME DIGGING, I FOUND THAT THERE HAS BEEN A RECALL FOR THE SAME PROBLEM FOR THE 2011+ FORD FUSIONS, BUILT IN THE SAME PLANT MINE WAS(MEXICO). I CONTACTED FORD, WHICH IS ACTUALLY PRECEPTA, AND THEY TOLD ME THAT THE RECALL IS VIN SPECIFIC. I QUESTION WHY THE 2010'S WE NOT RECALLED WHEN THEY ARE HAVING THE SAME PROBLEMS.
8/24/2015 HAD THE CHARCOAL CANISTER AND VAPOR CONTROL VALVE REPLACED IN MY 2010 FORD FUSION BY DEALERSHIP. TOOK CAR FILLED UP TANK, DROVE CAR, NOTICED A SMELL AND GAS RUNNING OUT FROM UNDERNEATH CAR NEAR THE REAR PASSENGER TIRE. CALLED DEALERSHIP BACK TOOK CAR BACK IN AND WAS TOLD ON 8/25/2015 THAT THERE WAS/IS A BREAK IN WELD OF GAS TANK. OVER $1600.00 LATER I HAD TO PAY, OUT OF POCKET FOR REPAIRS. I HAVE FOUND ON NUMEROUS WEB SITE (I.E. REPAIR PAL AND SAFERCAR.GOV TO NAME A FEW) THAT THIS IS A KNOWN/ONGOING ISSUE....UPDATED10/27/15*BF *CN
STEERING WHEEL LOCKED UP GOING DOWN ROAD AT ABOUT 40 VERY DANGEROUS IF ON A CURVY ROAD. THE LIGHT CAME ON AND SAID CHECK POWER STEERING THEN IT WENT OUT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 37 MPH, THE POWER STEERING FAILED WHICH MADE IT DIFFICULT TO DRIVE THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED AND RECOMMENDED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPORTED TO THE MANUFACTURER WHO REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING SEIZED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
THE CAR WILL SUDDENLY LOSE ACCELERATION AND COME TO STOP, ENGINE SPUTTERS AND CAR SHAKES. AFTER TURNING THE CAR OFF FOR A MINUTE AND RESTARTING, YOU CAN CONTINUE ON. THIS HAPPENS SPORADICALLY AND WITHOUT WARNING AND IS A VERY HAZARDOUS SITUATION IN BUSY TRAFFIC. RESEARCH INDICATES THAT THE PROBLEM IS ASSOCIATED TO THE THROTTLE BODY AND SEEMS TO BE ELECTRONIC IN NATURE.
I WAS DRIVING DOWN THE ROAD, ACCELERATING THROUGH AN INTERSECTION WHEN THE CAR JERKED, STALLED OR BECAME UNRESPONSIVE TO ACCELERATING. I COULD ONLY BRAKE BUT THE RADIO AND A/C WERE FINE AND KEPT RIGHT ON, THE CAR JUST WOULD NOT GO. SO I SLOWED DOWN, PULLED OVER, TURNED THE KEY OFF, LET THE CAR SIT A MOMENT, THEN I TURNED THE CAR ON AGAIN. IT STARTED UP NO PROBLEM AND I DROVE AWAY. THIS HAS HAPPENED MULTIPLE TIMES ACCELERATING DOWN THE ROAD GONG ANYWHERE BETWEEN 25-60MPH. AFTER EACH INCIDENT THE CAR SEEMS TO HAVE A SLIGHT HESITATION OR SO I FEEL, MAYBE I'M JUST BEING SENSITIVE TO THE CAR SO I CAN READ IT CORRECTLY. BUT EACH COMPUTER PROBLEM PRINTOUT AT A NON DEALERSHIP PARTS STORE SHOWS NOTHING IS WRONG. THE WRENCH WARNING LIGHT COMES ON WHEN THE CAR STALLS DURING ACCELERATING AND THE LIGHT TURNS OFF ONCE I HAVE RESTARTED THE CAR.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →