2010 Ford Fusion complaints

ON NOVEMBER 7TH 2015 MY SERVICE ADVANCETRAC LIGHT ILLUMINATED AND CHECK POWER STEERING NOW WARNING POPPED UP ON MY DASH AT THIS TIME I LOST ALL POWER STEERING TO THE CAR! I DISCONNECTED THE BATTERY AND RESTARTED MY CAR AND STILL NO POWER STEERING. I WAS FORTUNATE ENOUGH THAT WHEN THE LIGHT AND WARNING CAME UP I WAS IN MY DRIVEWAY AND THATS WERE I LOST STEERING. THIS IS MY ONLY CAR THIS GOTTA GET FIXED

ON FRIDAY NOVEMBER 6TH 2015 AFTER DOING SOME APPOINTMENTS AND ERRANDS, I STARTED MY CAR IN THE PARKING LOT AND A WARNING LIT UP "POWER STEERING ASSIST FAULT" AND THE CAR WOULD NOT STEER. WHEN I PUT IT IN DRIVE ANOTHER WARNING CAME ON "ADVANCE TRAC FAILURE" WITH A PICTURE OF A CAR SWERVING. I DROVE IT TO MY MECHANIC STEERING WITH GREAT DIFFICULTY AND CARE ABOUT THREE BLOCKS AWAY. HE TOLD ME I NEEDED A NEW DRIVE TRAIN BUT THE FORD DEALER SAID THE PART WAS ON NATIONAL BACK ORDER, THEY COULD NOT SAY HOW LONG IT WOULD TAKE TO GET. MY CAR IS 5 YEARS OLD WITH 136,000 MILES. I HAVE NEVER HAD ANY OTHER ISSUES WITH THIS VEHICLE AND THIS HAPPENED VERY SUDDENLY FOR THE FIRST TIME. MY CAR IS WELL MAINTAINED AND SERVICED REGULARLY. FORD MOTOR CO AND TWO DEALERS SAY THIS IS NOT UNDER WARRANTY BECAUSE OF THE MILEAGE AND THE PART ALONE COST $1649.00. THEY ALL SAID THEY HAVE NEVER HEARD OF THIS PROBLEM HAPPENING BEFORE NOW BUT THEIR ARE MANY COMPLAINTS OF THIS PROBLEM THAT HAVE BEEN REPORTED TO NHTSA. IS THIS BEING INVESTIGATED FOR POSSIBLE RECALL?

WHEN APPLYING THE BRAKES AT DRIVING SPEED (30 MPH) ON A CITY STREET THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO RESISTANCE AND NO BRAKING ACTION. THE CAR WAS STOPPED USING THE EMERGENCY HAND BRAKE. AFTER TURNING THE CAR OFF AND RESTARTING IT, THE BRAKES WORKED NORMALLY. CAR WAS TOWED TO A FORD DEALER FOR SERVICE. THE COMPUTER BRAKE CONTROL UNIT WAS REPLACED BY THE DEALER AFTER REVIEWING THE CODES. PART NUMBER IS BE5Z-2C219. COST WAS $1120. FORD MOCO SAYS THEY WILL NOT CONTRIBUTE ANYTHING TO COST REDUCTION AND THEY DON'T CONSIDER IT ENOUGH OF A SAFETY PROBLEM TO USE ANY CUSTOMER SAT PROGRAM TO HELP WITH THE COST. THEY ALSO SAY NO RECALL IS APPLICABLE. CAR MILEAGE IS 55,763. 2010 FORD FUSION HYBRID WHICH HAS ALWAYS BEEN DEALER SERVICES AT REGULAR INTERVALS.

THE ELECTRONIC POWER STEERING ON THIS VEHICLE IS DEFECTIVE. I'VE ONLY HAD THIS VECHILE FOR ABOUT A YEAR AND A HALF AND HEVE HAD SEVERAL MAJOR ISSUES WITH IT. THE POWER STEERING PROBLEM HAS BEEN THE BIGGEST ISSUE. I WAS ORIGINALLY TOLD THE THE PART WAS ON RECALL, THEN AFTER JUMPING THROUGH SEVERAL HOOPS I ENDED UP HAVING TO PAY $1314.17 TO HAVE IT FIXED MYSELF. LESS THAN 24 HOURS AFTER PICKING THE CAR UP FROM THE DEALERSHIP THE SAME PROBLEMS ARE OCCURRING, THE ELECTRONIC POWER STEERING COMPLETELY WENT OUT AGAIN WHILE DRIVING ON THE HIGHWAY. THIS PART NEEDS TO BE RECALLED ON ALL VEHICLES, IT IS VERY DANGEROUS TO BE DRIVING AND COMPLETELY LOOSE CONTROL OF YOUR VEHICLE ON THE HIGHWAY. THANKFULLY, I WAS ABLE TO GAIN CONTROL OF THE CAR THIS TIME, BUT IT COULD HAVE BEEN MUCH WORST. I HAVE AND WILL CONTINUE TO FILE COMPLAINTS AGAINST FORD UNTIL THIS DEFECTIVE PART UNTIL SOMETHING IS DONE.

I SMELLED GASOLINE EVERY TIME I FILLED UP. I TOOK THE CAR TO A FORD DEALER AND THEY FOUND THE GAS TANK HAD A CRACK ON THE TOP. IT WAS ACTUALLY DRIPPING GAS NEAR THE EXHAUST SYSTEM. DEALER SAID TANK NEEDED TO BE REPLACED. QUOTED A PRICE OF $1200 JUST FOR THE TANK. DEALER FOUND A USED TANK. TOTAL COST WAS $638. DEALER REFUSED TO CALL FORD TO SEE IF THEY WOULD COVER PART OF THE COST. CAR HAD 93,000 MILES ON IT.

I HAVE A 2010 FORD FUSION SEL AWD V6 WHICH I PURCHASED ABOUT 2 YEARS AGO. I HAVE STARTED NOTICING SHIFTING PROBLEMS WITH MY CAR. IT FIRST STARTED ABOUT 3 WEEKS AGO NOW. THE CAR ACTED LIKE IT COULDN'T FIGURE OUT WHAT GEAR TO GO IN, WHILE MAKING A LEFT TURN THROUGH TRAFFIC IT HESITATED A LOT & THEN FIGURED OUT WHAT GEAR TO GET INTO, BARELY AVOIDING AN ACCIDENT. I WAS THEN COMING BACK FROM THE AIRPORT WITH MY SISTER & IT CLAMMED DOWN IN GEARS AS WE STARTED TO STOP & THEN LUNGED FORWARD 2 TIMES ALMOST HITTING THE CAR IN FRONT OF ME. I HAVE TAKEN IT INTO THE SHOP & THEY SAID THEY NEEDED TO REFLASH THE PCM, THIS WAS DONE THE DAY BEFORE YESTERDAY. I GOT IT BACK YESTERDAY & IT STARTED DOING THE EXACT SAME THINGS. I HAVE SEEN THAT A RECALL NOTICE WAS SENT OUT TO SOME PEOPLE YEARS AGO WITH A TIME LIMIT ON GETTING THIS FIXED. RECALL NOTICE 10B15. IT SAID IT ENDED IN APRIL OF 2011. CAN THR BE A TIME LIMIT ON THIS SORT OF THING? SOME PEOPLE DON'T HAVE $1,000'S OF DOLLARS TO FIX CARS. WHAT CAN SOMEONE DO TO CORRECT THIS ISSUE.

ON SEVERAL OCCASIONS, I WAS DRIVING MY 2010 FORD FUSION AND LOST THE POWER STEERING FOR NO APPARENT REASON. I LOST THE POWER STEERING AT LEAST THREE TIMES AS I WAS BACKING OUT OF MY GARAGE. THE MOST RECENT TIME I LOST MY POWER STEERING, I WAS DRIVING DOWN A STEEP HILL WITH A CURVE AND HAD TO USE ALL MY STRENGTH TO TURN THE STEERING WHEEL, SO THAT I WOULD NOT DRIVE OFF THE ROAD INTO THE DITCH. THIS WAS AN EXTREMELY SCARY EXPERIENCE. I AM UPSET THAT THE NTSB HAS NOT FORCED FORD TO RECALL ALL 2010 FUSIONS FOR THIS COMMON PROBLEM OF LOSING THE POWER STEERING. THE COMPLAINTS ABOUT THE POWER STEERING PROBLEMS IN FORD FUSIONS ARE ALL OVER THE INTERNET. ALSO, THERE WAS A CLASS ACTION LAWSUIT BROUGHT AGAINST FORD FOR THIS POWER STEERING PROBLEM IN THE 2010-2014 FORD FUSIONS IN SAN FRANCISCO, CA. WHY HASN'T THE NTSB DONE MORE ABOUT THIS DANGEROUS PROBLEM?

THE CAR WOULD NOT ACCELERATE BEYOND 5. - 10 MPH, WHILE IN MOTION, NO MATTER HOW FAR THE ACCELERATER WAS DEPRESSED. IT WAS DRIVEN TO THE CLOSEST REPAIR SHOP AND WE WERE TO,D IT WAS THE THROTTLE BODY. THE REPAIR HAS WORKED TO DATE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING ASSIST WARNING MESSAGE ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS SHUT OFF AND RESTARTED AND IT RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.

ENGINE WOULD DROP TO IDLE AND NOT RESPOND TO ACCELERATOR PEDAL, ONLY RESTARTING WOULD SOLVE. ESCALATED TO ENGINE COMPLETELY DYING REQUIRING A RESTART OFTEN AT HIGHWAY SPEED. ON 10/20 DRIVING TO AIRPORT IN CHICAGO, CAR DIED A TOTAL OF 7 TIMES. CALLED FORD CORPORATE REGARDING THE ETB CUSTOMER SATISFACTION PROGRAM, FOUND MY VEHICLE VIN WAS NOT INCLUDED. ON 10/22 TOOK TO FORD DEALER AND THE ETB WAS REPLACED AT CUSTOMER EXPENSE. WAS TOLD THAT THE CODES WERE EXACTLY THE SAME AS THE ETB'S BEING REPLACED UNDER THE CUSTOMER SATISFACTION PROGRAM. CALLED FORD CORPORATE AGAIN, BUT WOULD NOT INCLUDED IN THE PROGRAM. A SERIOUS POTENTIALLY LIFE-THREATENING ISSUE WHEN A VEHICLE STALLS IN HEAVY TRAFFIC. SUGGEST THAT ALL OF THE 2010 FORD FUSIONS SHOULD BE INCLUDED IN THE SATISFACTION PROGRAM OR THE PROGRAM SHOULD BE UPGRADED TO A RECALL PROGRAM.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

I STARTED SMELLING GASOLINE EVERY TIME I WOULD GET OUT OF MY CAR OR WALK TOWARDS IT. I WAS UNDER THE IMPRESSION I HAD "SPILLED SOME". I PROCEEDED TO SMELL IT AND NOTICED IT WAS GASOLINE. SO I LOOKED UNDER MY CAR AND REALIZED THAT IT HAD A GAS LEAK. I TOOK MY CARD TO A FORD DEALERSHIP AND THE FOUND MY FUEL TANK SEAL HAS CRACKED. THIS PROBLEM NEEDS TO BE LOOKED INTO FOR THE SAFELY OF THE CONSUMER.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THREE OF THE FRONT PASSENGER WHEEL LUG NUTS WERE MISSING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT DISCOVERED THAT THE WHEEL STUDS OF THE ENTIRE VEHICLE WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. UPDATED 02/12/16*LJ

ONCE I PULLED OUT OF MY APARTMENT PARKING LOT HEADING TO WORK, THE DASHBOARD INDICATED THAT I NEED TO "SERVICE POWER STEERING SOON". AS I PROCEEDED FURTHER, THE DASHBOARD MESSAGE INDICATED THAT I NEEDED TO "SERVICE ADVANCETRAC". THE STEERING WORKED WELL DURING THE COMMUTE TO WORK. ONCE I GOT TO WORK AND PARKED, I SHUT OFF THE ENGINE. WHEN I STARTED THE ENGINE, THE MESSAGE ON THE DASHBOARD REPLIED "SERVICE POWER STEERING NOW" AND IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. IN THE PAST THREE MONTHS, THE POWER STEERING HAS STAYED IN THE SAME CONDITION. NO BETTER, NO WORSE. FURTHERMORE, THIS INCIDENT IS MORE SUSPICIOUS CONSIDERING THE FACT THAT FORD HAS ISSUED RECALLS ON 2011-2014 FUSIONS FOR THIS ISSUE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE "CHECK FUEL VALVE INLET" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE WITH THE STEERING WHEEL RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. UPDATED 02/10/16*LJ DEALER ADVISED IF NOT FIXED COULD RESULT IN A CRASH. UPDATED 05/22/18*JB

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER REFLASH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE CONTACT RETURNED TO THE DEALER WITH THE DIAGNOSIS, BUT THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,363. UPDATED 1/15/16 *CN

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE JERKED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

APPROXIMATELY TWO YEARS AGO, I HAD AN ISSUE WITH THE VEHICLE'S THROTTLE BODY. AS ACCELERATING AND DRIVING AT A CONSTANT SPEED, THE CAR WOULD STALL AND SHUT DOWN AND THE 'WRENCH' LIGHT WOULD COME ON WITH NO TYPE OF WARNING. I HAD THE VEHICLE FIXED AT A FORD MOTOR COMPANY DEALERSHIP. I AM NOW EXPERIENCING THE EXACT SAME ISSUE.

I WAS DRIVING DOWN THE HIGHWAY AND A RED TRIANGLE LIGHT COMES ON THAT SAYS TO STOP SAFELY. THE ENGINE SHUT OFF. I HAD TO PULL OVER AND TURN CAR OFF. ONCE I STARTED IT BACK IT STARTS FINE BUT CONTINUES TO TURN OFF VERY FEW MILES. THIS IS A MAJOR PROBLEM AND PUTS MY FAMILIES LIVES AT RISK. NO LIGHTS ARE ON AFTER I TURN CAR BACK ON. THIS IS VERY SERIOUS AND CAN CAUSE MY FAMILY TO DIE IN A CAR CRASH. THANKFULLY THE HYBRID ENGINE STILL WORKS WHICH LETS ME SLOWLY PULL OVER BUT MY SPEEDS ON THE INTERSTATE GOES FROM 70 TO ABOUT 30 REALLY FAST AND PUTS US IN A VERY DANGEROUS SITUATION. PLEASE HELP ME FIX.

SHORTLY AFTER BEGINNING MY DRIVE, MY CAR ALERTED ME TO "SERVICE ADVANCETRAC SOON" AND "SERVICE POWER STEERING SOON". THE WHEEL TURNED AS IT DID NORMALLY SO I DIDN'T THINK I HAD ANYTHING TO WORRY ABOUT. I GOT TO A STOPLIGHT A LITTLE FURTHER DOWN THE ROAD AND THOUGHT PERHAPS A RESET WOULD CLEAR THE ERROR. I PUT MY CAR IN PARK, AND SHUT OFF THE ENGINE. WHEN I STARTED IT UP AGAIN, I GOT A MUCH MORE URGENT SOUNDING DING AND MY SCREEN SAID "SERVICE POWER STEERING NOW". IT WAS AT THAT POINT THAT I HAD NO POWER STEERING IN THE CAR. IT WAS SO DIFFICULT TO STEER THAT I WAS WORRIED I MIGHT BREAK SOMETHING, FEELING LIKE AT ANY MOMENT THE STEERING WHEEL WAS GOING TO SNAP. UPON READING THE COMPLAINTS AND RECALLS OF OTHER FORD FUSIONS, I AM SHOCKED THAT THE 2010 MODEL ISN'T INCLUDED IN THE RECALL. THE ONLY FIX FOR THIS ISSUE ACCORDING TO FORD IS TO REPLACE THE RACK AND PINION ASSEMBLY. MY SUSPISION IS THAT THE ISSUE IS WITH A SENSOR THAT BECAME FAULTY, AND THE SYSTEM TURNED OFF POWER STEERING TO PROTECT ITSELF. HOWEVER I HAVE HEARD THAT BECAUSE THE SENSOR DOES NOT HAVE A PART NUMBER, IT CANNOT BE SOLD SEPARATELY FROM THE RACK AND PINION ASSEMBLY. I UNDERSTAND COMPONENTS BREAK AND WEAR OUT, ESPECIALLY IN CARS, BUT I THINK IT'S INSANE TO HAVE TO REPLACE A $1300 PART WHEN A $50 COMPONENT FAILS.

WHILE MY HUSBAND WAS DRIVING MY CAR, HE LOST ALL POWER STEERING ABILITY AND THE ADVANCE TRAC AND SERVICE POWER STEERING LIGHT CAME ON. IT IS REQUIRING EXTRA ABILITY TO TURN VEHICLE. I DO NOT UNDERSTAND WHY THIS MODEL IS NOT INCLUDED IN THE RECALL OF 15V340000.

I HAVE HAD THE POWER STEERING ASSIST FAULT LIGHT COME ON 4 TIMES IN THE PASSED YEAR AND A HALF. WHEN I WENT TO FORD THEY SAID THEY COULD NOT HELP ME UNLESS THE LIGHT WAS ON. SO FINALLY THE LIGHT STAYS ON AND SUDDENLY IT IS NOT COVERED BY A WARRANTY AND THE REPAIR IS CLOSE TO $2000, HOW CONVENIENT IS THAT. YOU KNOW THEY KNEW THAT EVIDENTLY THE SYSTEM WOULD FAIL. I COULDN'T EVEN TURN THE WHEEL AND WHEN I CALLED THEM TO EXPLAIN THAT THEY TOLD ME TO DRIVE SAFELY. THIS IS A PROBLEM THAT NEEDS TO BE RECALLED.IF IT WAS RECALLED FOR OTHER YEARS WHY NOT 2010?

THE CHECK ENGINE LIGHT CAME ON SEVERAL TIMES AND WAS RETURNED TO DEALER FOR SERVICE. KEPT BEING TOLD WAS A DIRTY FLAP IN THE CAPLESS FUEL NECK. QUIT TAKING IT SINCE WARRANTY RAN OUT AND COST 100.00 PER ISSUE WITHOUT ISSUE BEING FIXED. DROVE WITH CHECK ENGINE LIGHT ON UNTIL I SMELLED GAS WHILE PARKED IN GARAGE AND SAW GAS LEAK UNDER THE CAR BETWEEN BACK SEAT AREA AND TRUNK. TOOK TO FORD DEALER AND THEY TOLD ME THE GAS TANK WAS CRACK AND HAD TO REPLACE AT A COST OF 1600.00 AFTER TANK WAS REPLACED THE CHECK ENGINE LIGHT HAS STAYED OFF. FOUND OUT THAT MANY OF THE 2010 FUSIONS HAVE HAD THE SAME ISSUE AND THE 2013 FUSIONS ARE UNDER RECALL.

WHILE DRIVING, THE CAR WILL SUDDENLY LOSE ALL ACCELERATION AND THE MAINTENANCE WRENCH LIGHT WILL COME ON. THIS HAS HAPPENED WHILE ACCELERATING FROM A STOP, AND WHILE GOING 60 MPH DOWN THE HIGHWAY. THE ONLY WAY TO RESET IT IS TO RESTART THE CAR. IF THE CAR IS NOT RESTARTED, IT WILL SHAKE VIGOROUSLY AS IF IT IS GOING TO STALL ON ITS OWN. ONCE RESTARTED, ACCELERATION IS RESTORED TO NORMAL UNTIL IT DOES THE SAME THING AGAIN.

THIS HAS HAPPENED SPORADICALLY SINCE JULY 2015. THERE'S NO WARNING, NO CHECK ENGINE LIGHT. YOU'RE DRIVING THE CAR AND ALL THE SUDDEN THE POWER TO THE ENGINE IS CUT. IT MAINTAINS A VERY ROUGH IDLE AS YOU ATTEMPT TO MANEUVER TO A SHOULDER IN TRAFFIC AND ONCE STOPPED THE CAR SHAKES VIOLENTLY. WHEN THIS ISSUE OCCURS THE "WRENCH" ON THE DASH ELECTRONICS ILLUMINATES. ONCE YOU SHUT THE CAR OFF AND RESTART THE CAR, IT SOMETIMES RUNS FINE FOR A WHILE, OTHER TIMES THIS ISSUE OCCURS AGAIN. WE'VE HAD THE CAR INTO THE SHOP TWICE, BUT BECAUSE THERE'S NO CHECK ENGINE LIGHT SOURCING THE PROBLEM IS INCREDIBLY HARD. THIS IS EXTREMELY UNSAFE, ESPECIALLY IF IT OCCURS ON THE INTERSTATE OR OTHER CONGESTED AREAS. FORD NEEDS TO BE HELD LIABLE FOR SUCH AND SHOULD ISSUE A MANDATORY RECALL. I ATTACHED A PICTURE OF NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE AND SOME SAY IT'S THE THROTTLE BODIES WHICH HAD AN EXTENDED WARRANTY FOR A LITTLE BIT, BUT ONE SHOULD NOT HAVE TO HAVE THIS OCCUR BEFORE GETTING IT FIXED.

I WAS DRIVING HOME WITH MY 12 YEAR OLD SON DOWN THE POST ROAD IN ORANGE CT AND ALL OF A SUDDEN, THE MALFUCTION INDICATOR LIGHT FOR TRACTION CONTROL ILLUMINATES AND THEN I GET A MESSAGE TO SERVICE POWER STEERING NOW. WITHOUT WARNING,IN AN INSTANT, I LOST THE ABILITY TO STEER MY CAR SMOOTHLY AND SAFELY AS THE STEERING WHEEL BECAME EXTREMELY TIGHT. I DROVE ABOUT A MILE UNTIL I COULD PULL MY CAR OVER SAFELY AND THOUGHT THAT IT WAS JUST SOMETHING AS SIMPLE AS RESETTING MY CAR SO I TURNED THE CAR OFF AND RESTARTED IT, BUT BY THIS TIME, THE STEERING WHEEL WAS EVEN TIGHTER THAN BEFORE AND I COULD BARELY TURN THE WHEEL. I PRAYED AND DID MY BEST TO MANEUVER MY CAR SO THAT I WOULDN'T HIT ANYBODY ELSE, BUT IT WAS HARD TO EVEN DRIVE IN A STRAIGHT LINE PATTERN. THE TURNS I HAD TO MAKE TO DRIVE TO MY HOME WERE EXTREMELY WIDE AND UNSAFE. I'M UPSET WITH THIS AS I'VE DONE MY HOME WORK AND IT LOOKS LIKE THERE WAS AN INVESTIGATION REGARDING THIS SCENARIO BUT NOT AN ACTUAL RECALL. FORD ACKNOWLEDGES A SAFETY ISSUE, BUT APPERENTLY DOES NOTHING UNTIL SOMETHING HAPPENS. I LIVE IN A STATE THAT IS IN A RAINY SEASON AND SOON WINTER IF THIS HAD OF HAPPEN WITH SNOW ON THE GROUND...THIS WOULD HAVE BEEN BAD....VERY BAD.

I OWN STATED FORD. DRIVING ON HIGHWAY REAR BRAKE FAILURE. TOWED TO REPAIR GARAGE AND REAR ROTORS AND PADS REPLACED. COST 380.00 DOLLARS. ONLY HAVE 32,000 MILES. WE WERE LUCKY WE WERE ABLE TO PULL OVER TO THE SIDE OF ROAD. THIS A SAFETY HAZARD. TODAY MY FRIEND CALLED AND HAD THE SAME PROBLEM. $360.00 REPAIRS. ROTORS AND PADS REPLACE. BOTH INCIDENT ON MAJOR HIGHWAYS..HAVE REPAIR BILL AND OLD PARTS. DON'T HAVE KNOWLEDGE TO SEND INFO AS REQUESTED.. I AM 90 YRS OLD. THANK YOU. *TR

I WAS AFFECTED BY THE THROTTLE BODY THING. I GOT IT FIXED AT JIM CLICK FORD IN TUCSON. I'VE BEEN EXPERIENCING HEAVY ACCELERATION AND THROTTLE RESPONSE PROBLEMS SINCE. I HAD MY TRAMS FLUID LEAK FROM THE CAP. NO LEAKS IN ANY OF MY HOSES. MY RPMS STAY BETWEEN 1700-2700 REGARDLESS OF WHAT SPEED I'M GOING. I TOOK IT BACK TO JIM CLICK, EVEN THO SHOWING NO ERRORS. AND IT'S ALWAYS WHINING, MY ENGINE. I DON'T KNOW WHAT'S CAUSING THIS, BUT I DEFINITELY TAKE CARE OF MY CAR. AND FUSIONS BEEN HAVING A LOT OF PROBLEMS. AND PEOPLE TELL MY MY CAR MAKES REALLY LOUD NOISE WHEN TURNING. I'VE NEVER HEARD IT OR FELT IT, BUT I'VE BEEN TOLD BY MULTIPLE PEOPLE.

WHILE STOPPED AT RED LIGHT AND STOP SIGNS ATTEMPTING TO TURN, THE VEHICLE WOULD REV ITSELF CORRESPONDING WITH A RAPID INCREASE/DECREASE IN RPM. UPON ACCELERATION THE CAR WOULD STUTTER AND THE ENGINE TURNED OFF WHILE ALLOWING ME TO ENTER THE INTERSECTION RESULTING IN VERY CLOSE CALLS. THIS HAS BEEN RECURRING WITH MORE FREQUENCY.

DAUGHTER WAS DRIVING ON FM ROAD ON COMING VEHICLE ON WRONG SIDE STRUCK DAUGHTER CAR HEAD ON. DAUGHTERS CAR CAUGHT ON FIRE, SEAT BELTS LOCKED OR FROZE PASSENGER UNABLE TO UNLOCK SEAT BELT. DAUGHTER DIED PASSENGER RECEIVED BURNS TO HANDS.DAUGHTERS CAR WAS IN MOTION.

AS I WAS BACKING OUT OF A PARKING SPACE, A WARNING SIGN POPPED UP ON MY DASH REQUESTING THAT I SERVICE POWER STEERING IMMEDIATELY. IT WAS THEN THAT MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO TURN, ALMOST HITTING CARS IN THE ROWS BEHIND ME. THANK GOD THAT I HAVE BACKUP SENSORS BECAUSE IT COULD HAVE BEEN NASTY! ANYWAYS, IT WAS DIFFICULT FOR ME TO STEER THROUGHOUT THE PARKING LOT AND FOR ME TO GET TO WHERE I NEEDED TO GO....UPDATED 12/10/15 *BF

POWER STEERING IS DEFAULTED WHILE DRIVING. IT BECAME SO HARD TO TURN. THANKS GOD THERE IS NO CRASH. IT HAPPENED 3 DAYS AGO IN WINSTON SALEM NC AND I NOW PARKED THE VEHICLE IN MY DRIVEWAY THINKING ABOUT WHERE TO FIND MONEY TO FIX IT

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SHORTLY AFTER THE REPAIRS, THE VEHICLE WAS REFUELED AND FUEL STARTED TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING MY CAR, AND WITH NO WARNING THE ORANGE WRENCH APPEARS AND LOSS OF ACCELERATION OCCURS. HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED 3 TIMES TODAY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT EACH TIME. THERE IS APPARENTLY A THROTTLE RECALL, BUT DOES NOT INCLUDE MY 2010 FORD FUSION. NOT SURE WHAT I NEED TO DO.

WHILE DRIVING I NOTICED THE TEMP GAUGE WAS ON HIGH. NO WARNING LIGHTS PRECEDING THIS AND NOW LOW COOLANT ALARM. TURNED A CORNER TO PULL OFF AND BEFORE I COULD, CHECK ENGINE LIGHT CAME ON AND ENGINE SHUDDERED TO A STOP CAUSING ME TO LOOSE STEERING AND BRAKES. WITH NO WARNING ENABLING ME TO EITHER CHECK THE CAR OUT, OR SAFELY GET OFF THE ROAD. THE WATER PUMP WHICH IS INSIDE THE ENGINE FAILED. IT HAS CONTAMINATED THE OIL NOW REQUIRING AN ENTIRE NEW ENGINE. ON SEARCHING GOOGLE FOR THE FORD 3.5L V6 ENGINE THIS APPEARS TO BE A HUGE PROBLEM WITH THESE ENGINES AND ITS DESIGN. I CANT IMAGINE WHAT WOULD HAPPEN SHOULD IT FAIL WITHOUT WARNING AT HIGHWAY SPEEDS.

POWER STEERING ASSIST IS NOT WORKING

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE VEHICLE LOST SPEED AND FAILED TO ACCELERATE WHEN DEPRESSING THE BRAKE PEDAL. THE INSTRUMENT PANEL LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

THIS IS THE SECOND OCCASION IN 2 YEARS THAT I AM HAVING TO HAVE THE TRANSMISSION REPLACED IN MY CAR DUE TO LEAVING AXLE SEALS THAT CONTINUE TO LEAK TRANSMISSION FLUID AFTER REPLACEMENT. THE CAR HAS A HARD SHIFT BETWEEN 1ST AND 2ND GEAR AS WELL AS 2ND TO 3RD. I HAVE HAD THE SEALS REPLACED THREE TIMES. THE CV JOINTS HAVE BEEN REPLACED AND THE TRANSMISSION WAS REPLACED IN 2014. IT IS NOW 2015 AND I AM HAVING THE SAME ISSUE I HAD LAST YEAR WITH THE SAME COST ASSOCIATED WITH THE REPAIRS. I AM CURRENTLY WAITING ON APPROVALS FROM MY EXTENDED WARRANTY COMPANY TO COMPLETE THE NEEDED REPAIRS. THIS IS ALSO MY 2ND COMPLAINT FOR THIS ISSUE WITH SAFERCAR.GOV.

EARLY IN 2012 ONE WHEEL STUD BROKE. ALL LUG NUTS WERE REPLACED IN MARCH OF 2012 PER FORD RECALL NO. 11S23. I ALSO REPLACED ALL OF THE WHEEL STUDS. WHEEL STUDS ARE CONTINUING TO FRACTURE. AT LEAST TWO STUDS WERE REPLACED AGAIN IN SEPTEMBER, 2014, AND TWO MORE IN OCTOBER 2015.

AS PREVIOUSLY REPORTED, WHILE ENTERING A PARKING SPACE THE POWER STEERING WENT OUT AND I HAD TO STRUGGLE HARD TO PUT IT INTO A SPACE....LUCKILY, THE PARKING LOT WAS NOT VERY FULL AND I WAS ABLE TO PULL INTO ONE WITHOUT CARS ON EITHER SIDE. A WARNING MESSAGE LIT UP ON THE DASHBOARD, BUT NOT UNTIL THE SYSTEM WAS ALREADY DISABLED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND REPAIRED AT A COST OF ALMOST $1,800. THE CAR HAD 39,000 MILES ON IT AT THE TIME.. UPON CHECKING THE DEALERSHIP SAID THEIR IS NO RECALL ON THE POWER STEERING...FOR 2010. BUT THERE IS RECALLS FOR THE SAME CAR FOR 2011, 2012 AS WELL AS 2013... SHOULD A VEHICLE WITH 39,000 SUCH A PROBLEM? NHTSA ID. # 10764902

POWER STEERING ASSIST AND CHECK ADVANCE TRAC CAME ON! HAD TO DRIVE HOME WITH NO POWER STEERING. IT APPEARS THERE ARE SEVERAL FUSIONS THAT HAVE THE SAME PROBLEM. IT COST $1300.00 TO FIX. FORD SHOULD REIMBURSE FOR PARTS OR AND AT LEAST HAVE A RECALL ON THESE CARS. I WAS PARKED WHEN IT HAPPENED! THE POWER ASSIST HAS CAME ON BEFORE BUT THEY COULDN'T FIND THE PROBLEM UNTIL IT ACTUALLY QUIT WORKING. I HELPED MY GRANDDAUGHTER OUT SO SHE HAD A WAY TO GET TO SCHOOL! WHO COULD I CONTACT TO SEE IF FORD WILL HELP WITH THE COST?

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE ADVANCED TRACK AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

LAST MONTH MY 2010 FORD FUSION WENT INTO "LIMP MODE" WHILE DRIVING TWICE IN THE SAME DAY - ENGINE STILL RUNS BUT NO POWER OTHER THAN IDLING - VERY DANGEROUS. TOOK MY VEHICLE TO THE LOCAL FORD DEALER WHO REPLACED THE THROTTLE BODY AS PART OF A CUSTOMER SATISFACTION PROGRAM AT NO COST. THE VEHICLE HAS GONE INTO "LIMP MODE" ONE MORE TIME SINCE THEN. I DO NOT TRUST THIS VEHICLE.

FUEL TANK STARTED LEAKING FUEL WHEN THE TANK IS FILLED ABOVE 1/2 ON THE PASSENGER SIDE. FORD REPAIR SHOP FOUND A TANK DEFECT ON THE BEND OF THE UPPER TANK FLANGE, STRESS FRACTURE ALONG THE FLANGE THAT IS NOT NORMAL WEAR AND TEAR BUT IN MY AND THE REPAIR SHOP'S OPINION IS A DEFECTIVE TANK. I AM FILING A COMPLAINT WITH FORD AS IN MY OVER 40 YEARS OF OWNING MANY VEHICLES OF SEVERAL BRANDS, NEVER HAD A TANK LEAK - ONE VEHICLE I HAVE HAS 340K MILES WITH NO LEAKS. I SEE FROM RESEARCH ON THE INTERNET THAT THIS PROBLEM IS NOT ISOLATED TO JUST ME. FORD - IMPROVE YOUR QUALITY BEFORE I BUY ANOTHER VEHICLE FROM YOU! THIS IS AN EXTREMELY DANGEROUS CONDITION.....UPDATED 10/27/15*BF

MY 8 MONTH PREGNANT WIFE WAS DRIVING THE FUSION AND THE POWER STEERING FAILED ON HER. THE VEHICLE WAS DIFFICULT TO CONTROL AND FELT VERY UNSAFE. THE DASH REPORTED, "SERVICE POWER STEERING NOW." THIS IS THE THIRD CATASTROPHIC FAILURE WITH MY 2010 FORD FUSION, YOU CAN READ MORE ABOUT THE PROBLEMS HERE: HTTP://FORDPOWERSTEERING.COM/

WHILE DRIVING A MESSAGE APPEARED ON THE INSTRUMENT PANEL, "HAVE POWER STEERING SERVICED", WITHIN A FEW SECONDS "HAVE ADVANCE TRAC SYSTEM SERVICED" WARNING APPEARED. I SHUT OFF THE CAR. UPON RESTARTING THE CAR THERE WAS A TOTAL FAILURE OF THE POWER STEERING SYSTEM. IT WAS IMPOSSIBLE TO DRIVE THE CAR DUE TO THE DIFFICULTY OF TURNING THE STEERING WHEEL. I DETECTED A SLIGHT BURNING SMELL. THE CAR HAD TO BE TOWED TO THE DEALER. REPAIR INVOICE STATES AN INTERNAL FAULT OF ELECTRIC POWER STEERING. RACK AND PINION SYSTEM HAD TO BE REPLACED. MILEAGE AT THE TIME WAS 60,402. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY OR ON A BUSY ROAD THERE WOULD HAVE BEEN GREAT POTENTIAL FOR AN ACCIDENT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 11/18/15*LJ UPDATED 1/14/2015*JS UPDATE 4/6/18*JB *TR

WHILE ON A ROAD TRIP I RECEIVED A MESSAGE THAT READ "POWER STEERING ASSIST FAULT" AS SOON AS I STARTED THE CAR AND AT THE EXACT SAME TIME I LOST THE POWER STEERING. TURN OUT THAT CORRODED WIRES FRIED THE RACK & PINION. I HAD TO HAVE IT TOWED OVER A 100 MILES TO GET IT HOME. FORD TRIED TO TELL ME THAT THE WIRES WERE DAMAGED BY RODENTS. THEY CONVENIENTLY LEFT OUT THE IMPORTANT FACT THAT MY CAR (BUILT 04/07/2010) WAS NOT BUILT WITH AN EPAS GEAR HEAT SHIELD ON THE RACK & PINION. THE HEAT SHIELD WOULD HAVE PREVENTED THE WIRES FROM INCINERATING & FRYING THE RACK & PINION. FORD KNEW THAT THE LACK OF THE HEAT SHIELD WAS A PROBLEM AND TOOK STEPS TO CORRECT THIS ON THE FUTURE CARS. FUSIONS BUILT AFTER 04/12/2010 HAD THE HEAT SHIELD ADDED TO THE RACK & PINION. BUT THEY HAVE MADE NO ATTEMPT TO CORRECT THE ERROR ON THE CARS BUILT BEFORE 04/12/2010 THAT WERE BUILT WITHOUT THE HEAT SHIELD. I AM BLESSED THAT I WAS NOT ON THE ROAD AT THE TIME THAT I LOST MY POWER STEERING SINCE I WAS JUST STARTING BACK HOME ON COUNTRY ROADS IN THE MIDDLE OF THE NIGHT. IN THE PAST 5YRS I HAVE NOW HAD 3 POTENTIALLY DANGEROUS CAR MALFUNCTIONS. 1. AUG. 2013 - ENGINE SHAKING. NOT SAFE TO DRIVE. NEEDED NEW ENGINE & TRANS. MOUNTS. 2. OCT. 2013 - THROTTLE BODY FAILURE WHILE IN RUSH HOUR TRAFFIC. 3. AUG. 2015 - POWER STEERING ASSIST FAULT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING SEIZED AND THE DASHBOARD DISPLAYED A "POWER STEERING ASSIST FAULT" ERROR MESSAGE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,200.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 132,000.