2010 Ford Fusion complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING ASSIST ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,784.

I WAS DRIVING AND I LOST STEERING I HAD HAD NO CONTROL OF MY VEHICLE I ALMOST CRASHED INTO ANOTHER VEHICLE ON A SEMI BUSY STREET, THEN THE SERVICE POWER STEEING NOW LIGHT CAME ON. I HAD NO STEERING I CAME TO A STOP PUT THE CAR IN PARK AND RESTARTED IT. THE SERVICE POWER STEERING NOW LIGHT CAME BACK ON. I COULD NOT GET THE STEERING BACK I COULD NOT TURN THE WHEEL. MY HUSBAND HAD TO COME GET THE CAR BECAUSE IT WAS TO HARD FOR ME TO STEER. I HAD TO HAVE MY CAR TOWED MORE THAN 60 MILES BECAUSE WE DONT HAVE A DEALERSHIP WHERE WE LIVE. THE SERVICE TECH CALLED ME TO LET ME KNOW IT WAS A FAILURE ON THE POWER STEERING AND THE COST WAS AROUND 2500.00 TO REPLACE IT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND ANOTHER ONE FOR THE FUEL SYSTEM. THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER FOR THE FUEL SYSTEM WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN ATTEMPTING TO UNLOCK THE VEHICLE, THE DOORS FAILED TO UNLOCK PROPERLY. THE CONTACT HAD TO REACH OUT THE WINDOWS AND USE THE EXTERIOR DOOR HANDLES TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS INFORMED THAT THREE STUDS WERE FRACTURED WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD A RATTLING NOISE. IT WAS DIAGNOSED THAT THE STUDS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

WHILE IN MOTION DRIVING AT HIGHWAY SPEEDS, THE VEHICLE'S ENGINE STOPPED RESPONDING TO THE ACCELERATOR. THE WRENCH AND BATTERY LIGHTS CAME ON AND THE CAR LOST DRIVE AND ELECTRICAL POWER (NO POWER BRAKES OR POWER STEERING). AFTER ROLLING TO A STOP, THE CAR COULD BE RESTARTED FOLLOWING A FEW MINUTE PAUSE. THIS HAS HAPPENED THREE TIMES

I RECEIVED A RECALL ON THE FUEL SYSTEM OF MY 2010 FUSION. I TOOK MY CAR TO THE DEALERSHIP IN APRIL 2016. THEY INSPECTED THE SYSTEM AND SAID EVERYTHING WAS FINE. NO PARTS WERE REPLACED. A FEW MONTHS LATER, MY CHECK ENGINE LIGHT CAME ON, INDICATING THAT THERE WAS A PROBLEM WITH MY FUEL SYSTEM. THE RECALL WAS ON THE CANISTER PURGE VALVE, WHICH IS THE EXACT PART THAT NEEDS TO NOW BE REPLACED. I RETURNED TO THE SAME DEALERSHIP AND ASKED WHAT THEY WERE GOING TO DO TO FIX IT. THEY SAID THAT THEY COULD NO LONGER FIX THIS PROBLEM UNDER THE RECALL BECAUSE THEY HAD PREVIOUSLY INSPECTED IT, AND IT WAS FINE. THIS IS NOT A PROBLEM THAT SHOULD OCCUR ON RELATIVELY NEW CARS, AND FORD HAS ALREADY ADMITTED TO PUTTING IN FAULTY CANISTER PURGE VALVES. I CONTACTED FORD CUSTOMER SERVICE AND HIT ANOTHER DEAD END. BOTH CLAIM THERE IS NOTHING THAT CAN BE DONE BECAUSE IT IS NOT AN "OPEN RECALL". I AM FILING THIS COMPLAINT BECAUSE IT SHOULD BE AN OPEN RECALL. JUST BECAUSE A CRACK HAD NOT FORMED IN APRIL, DOESN'T MEAN THAT THE EXACT PROBLEM THAT COULD CAUSE A CRACK TO FORM DIDN'T EXIST THEN. THE DEALERSHIP MISSED THE PROBLEM, AND NOW FORD IS NOT BEING HELD ACCOUNTABLE FOR THEIR MISTAKE IN MANUFACTURING.

POWER STEERING. THIS IS 7TH TIME I TAKING MY CAR TO THE DEALERSHIP IN THE PAST 2 YEARS, AND 3 TIMES THIS JUST PAST MONTH. IVE BEEN TOLD I NEW STEERING WHEEL HAS BEEN PUT ON AND THE SAME ISSUE KEEPS COMING BACK. I HAVE NEVER HAD ANY OTHER PROBLEMS WITH MY CAR BESIDES THE [XXX] POWER STEERING FAILING. WHAT IS FORD GOING TO DO ABOUT THIS.!!!!!!? OR ARE THEY WAITING FOR SOMEONE TO DIE BEFORE THEY DO SOMETHING ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A 2010 FORD FUSION FROM PLANET SUZUKI DEALERSHIP IN 2014. I DIDN'T HAVE ANY REAL PROBLEMS FOR 2 YEARS. I AM LEASING THIS VEHICLE FOR $22000. HOWEVER, IN SEPT 2, 2015 THE POWER STEERING RACK WENT. I BROUGHT IT TO THE DEALERSHIP TO BE FIXED AND THEY TOLD ME THERE WAS NO WARRANTY ON IT. MY FINANCE COMPANY FINANCED THE PAYMENTS OF $870 IN MY WEEKLY PAYMENTS. THE DEALERSHIP INFORMED ME, IT WOULD BE A NEW POWER STEERING RACK PUT ON. BUT, 3 WEEKS LATER THE POWER STEERING WENT AGAIN. THIS TIME THE DEALERSHIP FIXED IT, BECAUSE THERE WAS A WARRANT ON THE PART. THEN 6 MONTHS LATER IT WENT AGAIN IN JUNE23, 2016. BUT THIS TIME THEY WOULDN'T FIX IT ,CAUSE THEY TOLD ME THE WARRANTY WAS EXPIRED, CAUSE I WENT OVER 22000 MILES. THEY SAY THEY DON'T NO WHAT KEEP CAUSING IT TO GO OUT! I FEEL LIKE IF IT WENT OUT 3 TIMES IN 9 MONTHS, IT SHOULD GET FIXED AND NOT BY ME AGAIN. THEN I FOUND OUT THERE IS RECALL ON THE POWER STEERING RACK. HOWEVER, I DON'T KNOW IF THAT PERTAINS TO MY 2010 FORD FUSION. THE DEALERSHIP DID NOT DISCLOSE TO ME THERE WAS ANY RECALLS ON MY VEHICLE. I CAN'T AFFORDD TO PAY $2500-$3000 FOR THE POWER STEERING FOR A BRAND NEW ONE TO BE PUT ON, AS WELL AS MAKE MY WEEKLY PAYMENTS ON THIS VEHICLE. THE FIRST TIME THE POWER STEERING WENT OUT ON MY I WAS ON THE HIGHWAY, WITH MY DAUGHTER AND GRANDDAUGHTER, AND WE ALMOST ENDED UP HAVING AN ACCIDENT.

MY VEHICLE WAS STATIONARY, SETTING IN A PARKING LOT. WHEN I WENT TO BACK OUT OF A PARKING SPOT, I GOT AN INDICATION ON MY DASH "POWER STEERING FAULT" AND THE STEERING WHEEL WAS UNMOVABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 TO 50 MPH, THE VEHICLE LOST POWER AND SHUT DOWN. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

I WAS DRIVING DOWN A MOUNTAIN PASS AND A WARNING LIGHT CAME ON STATING "POWER STEERING SENSOR FAULT" AND AT THE SAME TIME MY POWER STEERING WENT OUT. I DID NOT KNOW WHAT TO DO SO I MANHANDLED IT UNTIL I GOT TO MY OFFICE BUT HAD A DIFFICULT TIME MAKING A LEFT TURN AND COULD NOT MANHANDLE IT INTO A PARKING SPACE; I HAD TO FIND ONE I COULD DRIVE STRAIGHT INTO. WHEN I CAME OUT A COUPLE HOURS LATER, THE POWER STEERING WORKED. I TOOK MY CAR DIRECTLY TO MY MECHANIC AND HE LOOKED IT UP ONLINE AND FOUND MANY WERE HAVING THE EXACT SAME ISSUE AND YET THERE HAS NOT BEEN ANY RECALLS (PLEASE SEE: HTTP://WWW.ABOUTLAWSUITS.COM/FORD-FUSION-STEERING-PROBLEMS-NHTSA-EVALUATION-72172/). I TOOK MY CAR TO RIVERSIDE FORD IN SUMNER, WA TO GET THIS FIXED AND THEY ARE TELLING ME THAT THERE HAS NOT BEEN COMPLAINTS REGARDING THIS ISSUE. ALL YOU HAVE TO DO IS GO ONLINE AND YOU WILL SEE MANY STATING THE SAME ISSUE. THIS IS A SAFETY ISSUE AND I AM WORRIED ABOUT OTHERS OUT THERE WHO HAVE A SUDDEN LOSS OF STEERING. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT. A RECALL NEEDS TO TAKE PLACE. I CALLED CORPORATE RECEIVED A CASE NUMBER OF CAS-10508774.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING, THE VEHICLE WILL STALL, THE ORANGE WRENCH COMES ON ON THE DASH BOARD. THE CAR WILL REMAIN RUNNING WHILE IDLING ROUGHLY. AFTER RESTARTING THE CAR A FEW TIMES IT WILL START AND APPEAR FINE WITH NO SYMPTOMS AND NO CHECK ENGINE LIGHTS ON. HOWEVER, THE CAR WILL DO THE EXACT SAME THING RANDOMLY, IT MIGHT BE THE NEXT DAY OR AN HOUR FROM THEN. I CHECKED THE CODE WHILE THE ORANGE WRENCH LIGHT WAS ON AND GOT A P2111 CODE (THROTTLE ACTUATOR CONTROL SYSTEM). CALLED FORD TO HAVE THEM REPAIR IT SINCE IT IS UNDER WARRANTY, AND I WAS TOLD THAT SINCE THE ORANGE WRENCH LIGHT ISN'T ON RIGHT THIS MOMENT, THAT THEY WILL HAVE TO TRY TEST DRIVING IT LONGER TO GET IT TO ACT UP BEFORE FORD WILL ALLOW THEM TO REPLACE IT. THE VEHICLE IS AT THE DEALERSHIP NOW.

SEVERAL MONTHS AGO, IN THE MIDDLE OF A BUSY INTERSECTION, MY CAR UNEXPECTEDLY SHOOK AND WENT TO "LIMP" MODE IN THE MIDDLE OF A BUSY INTERSECTION WITH THE WRENCH LIGHT COMING ON. I PULLED INTO THE CLOSEST DRIVEWAY AFTER PUTTING ON MY HAZARDS AND, AFTER TURNING OFF THE ENGINE, RESTARTED THE CAR, WHICH TOOK ABOUT ABOUT 5 SECONDS OF TRYING TO TURN OVER THE IGNITION. SINCE THAT TIME, THE SAME PROBLEM HAS HAPPENED AT LEAST TWO DOZEN TIMES, SOMETIMES SEVERAL TIMES IN A ROW; AND THE REST OF THE TIME, THE RPMS FLUTTER IN AN IRREGULAR WAY. I DO MOSTLY CITY DRIVING AND HAVE THANKFULLY BEEN ABLE TO AVOID AN ACCIDENT WHEN HAVING TO PULL OVER AND RESTART; BUT IN EACH CASE, IT IS NOT A GOOD SITUATION. BY ALL ACCOUNTS ONLINE, THIS IS A VERY FREQUENT PROBLEM AND DUE TO A FAULTY THROTTLE BODY. NOTABLY, THE PROBLEM WITH MY CAR BEGAN TO OCCUR AT AROUND 45,000 MILES, WHICH IS TYPICAL FROM WHAT I'VE READ OF OTHER COMPLAINTS. THIS SEEMS MUCH TOO EARLY, MUCH TOO COMMON, AND MUCH TOO DANGEROUS OF A PROBLEM FOR IT NOT TO BE COVERED UNDER AN EXTENDED WARRANTY OR RECALL. THERE WAS, IN FACT, AN EXTENDED WARRANTY, BUT IT EXPIRED IN EARLY 2015. I WAS TOLD BY THE LOCAL DEALER THAT IT WOULD COST $600 TO REPAIR.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL THE DEALER REPAIRED IT FOR A MANUFACTURER'S RECALL TO ADDRESS THE CPV VALVE. THE DEALER INDICATED THAT THEY RESET THE CODE, BUT DID NOT REPLACE THE CPV VALVE. SHORTLY AFTER THE REPAIR, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER INDICATED THAT THE RECALL REPAIR WAS PERFORMED AND THEY WOULD COVER THE LABOR COST IF THE CONTACT REPLACED THE PART. THE MANUFACTURER DID NOT PROVIDE ASSISTANCE. THE MANUFACTURER STATED MORE THAN THREE TIMES THAT THEY WOULD RESPOND BACK IN 24 TO 48 HRS, BUT THE CONTACT WAITED FOR WEEKS WITH NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 126,439.

ON 6/2/15 WHILE DRIVING ON FREEWAY AT 70 MPH, CAR STARTED SHAKING, SPEED DROPPED, COULDN'T ACCELERATE. I WAS ABLE TO GET CAR TO SIDE OF ROAD. SHUT CAR OFF. AFTER FEW MINUTES STARTED CAR AND WAS ABLE TO DRIVE IT AT 25 MPH TO GET IT OFF FWY BUT WAS OPERATING IN LOW POWER MODE. DROVE IT TO DEALER IN LOW POWER MODE. THROTTLE BODY WAS REPLACED AND COVERED UNDER FORD RECALL. NOW ON 8/19/16 THE SAME THING HAPPENED TO ME ON WAY TO WORK. AGAIN HAD MY HUSBAND FOLLOW ME TO DEALER IN LOW POWER MODE. DEALER COULD NOT DIAGNOSE PROBLEM BECAUSE CAR WAS NOT HAVING PROBLEM BY THE TIME THEY GOT AROUND TO IT. THEY COULDN'T DUPLICATE PROBLEM SO NOTHING THEY COULD DO. THIS IS THE SAME THING THAT HAPPENED TO ME 1 YEAR AGO SO I FEEL IT IS RELATED TO THE THROTTLE BODY WHICH THEY REPLACED UNDER FORDS RECALL, BUT THEY INSIST IT IS NOT THE THROTTLE BODY. THIS IS A VERY SERIOUS SAFETY ISSUE WHICH FORD KNOWS ABOUT IT BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ONLINE FOR THIS ISSUE. DOES SOMEONE HAVE TO BE SERIOUSLY HURT FOR THEM TO DO SOMETHING ABOUT THIS. I HAVE NEVER IN MY LIFE HAD THIS HAPPEN WITH ANY OTHER CARS I HAVE OWNED OVER THE YEARS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND "POWER STEERING FAILURE ASSIST" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT RESTARTED THE VEHICLE TO CORRECT THE FAILURE. AFTER RESTARTING THE VEHICLE, "SERVICE VEHICLE" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.

THE POWER STEERING COLUMN WENT OUT WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY. WHEN I STARTED THE CAR AND PUT THE CAR INTO REVERSE I IMMEDIATELY HAD AN ALERT ON THE DASH THAT STATED "POWER STEERING ASSIST FAILED" THEN FLASHED TO "SERVICE AUTOTRAC". THOSE WARNINGS KEPT FLASHING AND I HAD NO POWER STEERING WHILE ATTEMPTING TO DRIVE MY CAR 4 MILES TO THE DEALERSHIP FOR A DIAGNOSTIC TEST. I WAS INFORMED THE POWER STEERING WAS NON-REPAIRABLE AND MUST BE REPLACED. THE REPAIR COST ME APPROXIMATELY $2000 AND DESPITE BEING A SINGLE MOTHER I DID NOT HAVE MY CAR FOR THREE DAYS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

ENGINE SPUTTERING, LOSS OF POWER ,CUT OFF THEN RESTART. MUTIPLE TIMES TO GET HOME. MANUAL TRANSMISSION, REPLACED IGNITION COIL STILL HAPPENING, POSSIBLE THROTTLE BODY PROBLEMS.

THE POWER STEERING ON MY 2010 FORD FUSION WENT OUT WHILE MY HUSBAND WAS DRIVING. MY HUSBAND WAS ON HIS WAY HOME FROM WORK WHEN THE POWER STEERING COMPLETELY STOPPED WORKING CAUSING HIM TO ALMOST CRASH INTO A CAR WHEN HE WAS ATTEMPING TO TURN.

SERVICE ENGINE LIGHT REMAINED ON ALONG WITH THROTTLE WRENCH LIGHT...CAR SHAKING LITTLE POWER....PULLED OVER ,RESTART CAR LIGHTS STILL ON , SLOW DRIVE AND SHAKY RIDE HOME..

POWER STEERING GOES IN AND OUT POWER STEERING GEAR BAD DUE TO INTERNAL FRICTION IN MOTOR. SENSOR CODE COMES ON TO FIX ASAP TOOK TO DEALER WILL NOT HONOR RECALL BECAUSE NOT RIGHT YEAR. RECALL FOR 2011 NOT 2010 THIS PROBLEM NEEDS TO BE RECALLED FOR ALL YEARS HAVING PROBLEM AROUND THOSE DATES. VEHICLE WAS IN MOTION WHEN THIS PROBLEM STARTED WAS LUCKY I WAS NOT ON THE HIGH WAY I WAS ABLE TO PULL INTO A PARKING LOT AND HAD TO HAVE TOWED HOME.

THROTTLE BODY HAD TO BE REPLACED WHEN ENGINE WOULDN'T REV ABOVE 1000 RPM...LIMPED A FEW MILES THEN HAD TO HAVE IT TOWED BECAUSE IT'S A MANUAL AND IT WOULD STALL..DESPITE ALL THE INFO ON NHTSA AND OTHER SITES ABOUT THE EXTENDED WARRANTY FORD WAS REQUIRED TO PROVIDE ON THESE, THEY HAVE SAID OUR CARS REPAIR ISN'T COVERED. $300 LATER..AFTER A TOW AND A RUINED TRIP TO PICK UP OUR DAUGHTER FROM HER INTERNSHIP IN NYC, I'M PRETTY DISAPPOINTED.

TRANSMISSION SLIPPING

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE DRIVING IN REVERSE. THE DRIVER WAS ABLE TO RESTART THE ENGINE AND REGAIN NORMAL STEERING FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

THE NIGHT WE BOUGHT THIS CAR, USED FROM A FORD DEALER, IT WOULDN'T GO IN REVERSE WITHOUT JUMPING/BUCKING. THEY WERE SWIFT TO GIVE US A LOANER WHILE THEY "REPROGRAMEMD" THE CAR. NOW, IT ALL MAKES SENSE. THEY PUT A BANDAID ON IT UNTIL WE COULDN'T RETURN IT. SINCE THEN, JUST OVER 2YRS AGO, WE HAVE HAD THROTTLE REPLACED X3, CLEANED ONCE FOR $250 (WHILE ON THE WAY SOUTH FOR VACA, WE GOT STUCK HUNDREDS OF MILES FROM HM UNTIL FORD DEALER OPENED 2 DAYS LATER.) THIS CAR HAS STRANDED US THREE DIFF TIMES WHILE OUT OF STATE ON VACA. NOW WHILE ON INTERSTATE, THE WRENCH LIGHT WILL GO ON, THE CAR STARTS BUCKING AND ACTING LIKE A MANUAL IN THE WRONG GEAR. BUT, HAS NO ACCELERATION. JUST REVS TO 4K-6K RPMS. DANGEROUS ALMOST BEING RUN OVER BY SEMIS GOING FULL SPEED BEHIND YOU OR HAVING TO TRY AND CROSS 5 LANES OF TRAFFIC TO GET TO EMERGENCY LANE--WITH NO ACCELERATION! THIS CAR IS A DANGEROUS DEATH TRAP. SHOCKING TO ME HOW FORD HASN'T STOOD BEHIND THEIR VEHICLES. WE, AS A HUGE EXTENDED FAMILY, HAVE ALWAYS STOOD BEHIND FORD. ALWAYS BOUGHT FORD. NOW, WE HAVE BEEN DUPED BY THEM. THEY KNOWINGLY SOLD US A FAULTY CAR, PUTTING THOUSANDS OF OTHER BUYERS IN DANGER AS WELL, AND HAVEN'T DONE A THING TO PROVE TO THE CONSUMERS THAT THEY CARE ABOUT US AS CUSTOMERS OR ONE IOTA ABOUT OUR LIVES. IF FORD DOESN'T RECALL THESE, I KNOW WE WILL SEE DEATHS FROM IT. ITS PROB GOING TO BE THE NEXT AUTOMOTIVE WORLD SCANDEL LIKE THE AIRBAGS. OUR FUSION IS AN EXPENSIVE PIECE OF METAL, WITH A HUGE PYMT, JUST SITTING IN OUR D

STARTED THE CAR THIS MORNING AND A MESSAGE POPPED UP SAYING POWER STEERING ASSIST FAULT TRIED TO MOVE THE CAR BUT COULD NOT MOVE THE WHEELS. THE CAR CAN ONLY GO STRAIGHT. SO I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO FIX. GLAD I WAS NOT DRIVING THE CAR.

I WAS PULLING OUT OF THE BANK DRIVE THRU AND POWER STEERING QUIT WORKING AT ALL WHILE I WAS TURNING ONTO THE STREET.

SUDDEN STALLING OR ACCELERATION. ENGINE LIGHT COMES ON AND OFF DEPENDING ON HOW MANY TIMES I START THE CAR. MY CAR STALLED OUT AND DIED I WAITED FIVE MINUTES AND RESTARTED IT AND IT SEEMED FINE. THIS HAS HAPPENED TWICE. NOW MY CAR SUDDENLY STALLS AND I HAVE NO CONTROL ON THE THROTTLE. WHEN I GIVE IT GAS IT JUST CREEPS ALONG. LIMP HOME MODE. I WAS IN OTION ON A CITY STREET AND BARELY HAD ENOUGH CONTROL TO GET OVER ON A SIDE STREET SAFELY WITH MY CHILD IN THE CAR.

AS I AM DRIVING, THE ORANGE WRENCH LIGHT COMES ON AND THE CAR TURNS OFF. WHEN I RESTART THE ENGINE, THE LIGHT GOES OFF AND THE CAR RUNS FINE FOR A WHILE. I BELIEVE IT'S THE THROTTLE BODY

I RECEIVED THE FORD SAFETY RECALL REGARDING THE FUEL SYSTEM SURFACE CRACK/LEAK, IN JANUARY 2016. IN FEBRUARY, I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED I COULD NOT DRIVE IT OFF THE LOT DUE TO AN ACTIVE LEAK. THEY KEPT MY CAR AND HAVE PROVIDED ME WITH A LONER FOR THE PAST 6 MONTHS WHILE I HAVE WAITING FOR THEM TO PERFORM THE SAFETY RECALL REPAIR. I RECEIVED A CALL TODAY (8/8/16) THAT MY CAR MIGHT BE READY BY 8/12/16. THEY WILL CALL AND LET ME KNOW ON 8/10/16. THE PROBLEM IS, I HAVE HAD TO MOVE OUT OF STATE FOR WORK SINCE FEBRUARY, AND I WILL NOT BE ABLE TO PHYSICALLY RETURN TO MICHIGAN UNTIL 8/22/16. IT IS A 16-HOUR ROUND TRIP FOR ME TO RETURN THE RENTAL TO THE DEALERSHIP, AND THEY ARE TELLING ME I HAVE TO BE THERE BECAUSE THEY WILL NO LONGER PAY FOR THE RENTAL AFTER 8/10/16. I CALLED THE FORD RECALL DEPARTMENT DIRECTLY AND WAS TOLD I HAVE TO WORK THAT OUT WITH THE DEALERSHIP. SO IN MY CURRENT SITUATION, I AM GOING TO BE PENALIZED WITH PAYING FOR A RENTAL CAR FOR 12 DAYS. THIS IS A RENTAL CAR I DON'T WANT AND AM ONLY DRIVING BECAUSE OF FORD'S RECALL. SO DUE TO FORD'S RECALL I WILL HAVE TO SPEND AN ADDITIONAL $500 FOR THIS RENTAL. THEY HAVE MADE ME WAIT 6 MONTHS, BUT THEY CAN'T WAIT 12 DAYS. IT ISN'T RIGHT THAT I AM GOING TO HAVE TO SPEND MONEY DUE SOMETHING THAT IS FORD'S FAULT. I WOULD LIKE FORD TO CONTINUE PAYING MY RENTAL UNTIL 8/22/16 OR TO SHIP MY FORD FUSION TO ME IN KENTUCKY WHEN IT IS REPAIRED. MY CAR IS CURRENTLY BEING REPAIRED AT IMLAY CITY FORD IN IMLAY CITY,

IN AUG. 2010, WHILE LEAVING HOME ON OUR CANYON ROAD, AND ON A DOWNHILL INCLINE, I STOPPED WITHOUT INCIDENT TO LET A COUPLE OF CARS PASS ON A NARROW STRETCH. AFTER THEY PASSED I TAPPED THE ACCELERATOR AND SLOWLY (10-15MPH) ROLLED INTO A 90 DEGREE DOWNHILL TURN. WHEN I APPLIED THE BRAKES THERE WAS NO RESPONSE WHATSOEVER. I QUICKLY PUMPED THE STOOD ON THE BRAKE PEDAL WITH NO RESULTS. I HAD ONLY 2-3 SECONDS TO REACT AND AS I BEGAN TO GO STRAIGHT THROUGH THE TURN I JERKED THE WHEEL TO THE RIGHT AND RODE AN EARTHEN BANK UP AND OVER A BOULDER THAT STOPPED THE CAR. THE UNDERCARRIAGE WAS BADLY DAMAGED, TOTALING THE CAR. HAD I GONE STRAIGHT ANOTHER 4 FEET, I WOULD HAVE GONE OFF OF A CLIFF AND ONTO A HIGHWAY. THE CAR WAS ALWAYS PERFECTLY SERVICED AND HAD NO PROBLEMS PREVIOUSLY. FORD DID NOT RESPOND TO MY COMPLAINT.

THIS FIRST HAPPENED TO ME ON JUNE 1, 2016. MY 2010 FORD FUSION LOSES POWER ONCE IN A WHILE WHEN DRIVING. A WRENCH LIGHT APPEARS ON THE DASH BOARD AND THE CAR STARTS TO SLOW DOWN, ACCELERATOR DOES NOT WORK AND SOMETIMES THE CAR STARTS TO SHAKE. YOU WILL HAVE TO PULL OVER, TURN THE CAR OFF FOR A FEW MINUTES AND THEN TURN IT OFF IN ORDER TO DRIVE IT UNTIL THE LIGHT COMES BACK ON AGAIN. IT IS VERY DANGEROUS TO DRIVE IT IN THE HIGHWAY AND SPECIALLY WHEN SPEED LIMIT ITS 50 AND TRUCKS OR OTHER CARS ARE COMING AT A HIGH SPEED BEHIND YOU BECAUSE YOU DO NOT KNOW WHEN THIS IS GOING TO HAPPEN TO YOU AGAIN. I HAVE THIS PROBLEM FOR A FEW WEEKS. I TOOK MY CAR FOR A RECALL FOR SOMETHING ELSE ON JUNE 24, 2016 AND I MENTIONED TO THEM ABOUT THIS ISSUE AND THEY SAID EVERYTHING WAS FINE. BUT I'M SURE IT WILL NOT BE FINE IF I GET INTO A CAR ACCIDENT AFTER COMPLAINING ABOUT THIS ISSUE. THE DEALER WILL ASK IF THE LIGHT ITS ON IN ORDER FOR THEM TO CHECK IT. BUT I HAVE MENTION THAT THE LIGHT GOES ON AND AS SOON AS YOU LOSE POWER AND TURN THE CAR OFF AND ON IT DISAPPEARS.

MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER STOPPED FUNCTIONING PROPERLY ALL TOGETHER. I WOULD PRESS THE HEATED SEAT BUTTON AND IT WOULD ILLUMINATE FOR A FEW SECONDS (MAYBE 2-3) AND THEN SHUT OFF ON ITS OWN, AS IF SOMETHING WERE TRIPPING A FAULT. THE SEAT DOES NOT GET WARM AT ALL BEFORE THE SWITCH TURNS OFF AUTOMATICALLY. IT IS APPARENT BASED ON RESEARCH THAT THIS IS A VERY COMMON ISSUE WITH THE FORD FUSION. I HAVE TAKEN THE CAR INTO THE DEALERSHIP AND I WAS TOLD THE HEATING UNIT WOULD COST ALMOST $400 AND TO REPLACE THE LEATHER SEAT IS OVER $1000. OVER THE PAST FEW YEARS IN MICHIGAN, I HAVE HAD OVER A 10% PAY CUT AS A TEACHER. I CAN NOT AFFORD TO FIX THIS COMMON PROBLEM. PLEASE ASK FORD TO FIX THIS PROBLEM WITH NO COST.

WHEN AT A STOP IT STOPS RUNNING. THE IDLE SPEED DROPS AND FLUCTUATES. IT IS STALLING WHEN STOPPED. WRENCH LIGHT CAME ON AND LASTED 20 MILES AND THEN WENT OFF.

WHILE DRIVING ON A STATE HIGHWAY IN SC (SPEED LIMIT WAS 55), THE LOW TIRE PRESSURE LIGHT CAME ON FOLLOWED BY "SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRACK. LET ME NOTE THE CAR WAS BEING DRIVEN BY MY 21 YEAR OLD DAUGHTER. THE POWER STEERING STOPPED WORKING. MY DAUGHTER HAD TO DRIVE/WRESTLE THE CAR WITHOUT POWER STEERING. AFTER GETTING THE TIRE PRESSURE ISSUED FIXED, I TOOK THE CAR TO A FORD DEALERSHIP TO HAVE THE WARNINGS DIAGNOSED. THE CAR PRODUCED CODE P07AE-09. ACCORDING TO A NHTSA INVESTIGATION REPORT (PE14030) THIS HAS BEEN A PROBLEM ON 2010 FUSIONS. THE FORD DEALER STATES THE CAR'S VIN DOES NOT PROVIDE FOR A REPAIR AS DIRECTED IN THE NHTSA INVESTIGATION REPORT AND WANTS $1,870 TO CORRECT THE PROBLEM. THEY ARE STATING IT NEEDS A NEW STEERING SYSTEM WHICH IS WHAT IS DESCRIBED IN THE NHTSA INVESTIGATION REPORT.

COMPLETE POWER STEERING FAILURE SAME AS DESCRIBED WITH 2011 AND LATER MODELS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FUEL SYSTEM, GASOLINE; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD LEAK FUEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAME OUT TO MY CAR TO GO OUT AND WHEN I TURNED IT ON THE DASHBOARD STARTED BEEPING AND AN ERROR MESSAGE CAME UP "SERVICE POWER STEERING NOW". THE POWER STEERING WENT OUT AND THE WHEEL IS STIFF NOW. LAST YEAR, I PAID 1800 TO REPLACE THE RACK AND PINION AND NOW THIS IS HAPPENING. I TOOK IT TO THE FORD DEALER AND THEY WANT 2000 TO FIX THIS PROBLEM.

I HAVE MULTIPLE ITEMS THAT HAVE COME ABOUT ALL OF A SUDDEN OVER THE LAST MONTH OR TWO FOR NO APPARENT REASON. 1.) FUEL FILL INLET MESSAGE HAS APPEARED ON THE DASH, ALONG WITH THE CHECK ENGINE LIGHT. 2.) DRIVER SIDE DOOR HANDLE JUST STOPPED WORKING. 3.) THE AIR CONDITIONER HAS INTERMITTENTLY STOPPED WORKING. COOL AIR COMES AND GOES, AND FROM THE OUTSIDE OF THE CAR IT SEEMS THE FAN STAYS ON ALL THE TIME.

I HAD JUST ARRIVED AT MY DESTINATION AND THE CAR HAD DISPLAYED A "SERVICE POWER STEERING NOW." I LEFT AND WENT IN THE STORE; WHEN I CAME BACK OUT AND TURNED ON THE CAR THE WHEEL WOULDN'T BUDGE. I HAD IT TOWED TO THE DEALERSHIP TODAY TO SEE WHAT IS WRONG WITH THE POWER STEERING.

I CONTINUOUSLY HAVE POWER STEERING FAILURE AND HAVE TO STEER MANUALLY. I STARTED THE CAR GOT A LOW TIRE PRESSURE NOTICE AND WENT TO GET AIR. ON THE WAY TO THE AIR PUMP, I GOT A SERVICE POWER STEERING MESSAGE. I PUT AIR IN THE TIRE. WHEN I GOT BACK INTO THE VEHICLE, THE STEERING WHEEL WOULDN'T TURN. I CHANGED THE TIRE AND STILL NO POWER STEERING. I'VE SEEN NUMEROUS COMPLAINTS ABOUT IT AND THE COST BEING AROUND $1500. FORD'S DEALERSHIP IS THE ONLY PLACE IN MY AREA THAT CAN FIX IT.

MY 2010 FORD FUSION STARTED EXPIERENCING TRANSMISSION PROBLEMS WHILE AT A TRAFFIC LIGHT LAST WEEK. THE CAR SUDDENLY WENT INTO NEUTRAL WHILE THE GEAR SHIFT WAS IN THE DRIVE POSITION. AFTER PUSHING THE GAS PEDAL TO THE FLOOR FOR SEVERAL SECONDS THE CAR SLAMED INTO GEAR. I TOOK IT IMMEDIATELY FOR REPAIR. THERE HAVE BEEN NO ISSUES WITH THIS TRANSMISSION PROIR TO THIS EVENT. THE CAR HAS EXACTLY 111,856 MILES ON IT TO DATE. THE FORD DEALERSHIP DID AN UPDATE ON THE POWERTRAIN CONTROL MODULE AND TRANSMISSION CONTROL MODULE. THIS DID NOT FIX THE PROBLEM. UPON FURTHER INSPECTION, THE CAR WAS FOUND TO NEED A COMPLETE TRANSMISSION REPLACEMENT. I DID SOME RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ONLINE ABOUT FORD FUSIONS HAVING TRANSMISSION ISSUES. I CONTACTED FORD SO THAT THEY COULD DOCUMENT YET ANOTHER COMPLAINT ABOUT ONE OF THEIR FUSIONS HAVING TRANSMISSION FAILURE, AND ASKED THAT THERE BE A RECALL ISSUED. THEY SAID THEY HAD NO INTENTION OF ISSUING A RECALL. SO I AM ASKING THE NHTSA TO PUT SOME PRESSURE ON THEM TO SERIOUSLY CONSIDER ISSUING A RECALL BEFORE SOMEONE GETS INJURED DUE TO A TRANMSSION FAILURE ON THE ROAD.

THE ORANGE WARNING LIGHT FOR STABILITY CONTROL SYSTEM CAME ON ONCE PERHAPS 6 WEEKS AGO, BUT IN A SHORT PERIOD OF TIME WENT OFF, WHILE I WAS ON THE FREEWAY. NOTHING ELSE UNTIL 10 DAYS AGO WHEN STEERING LOCKED AS I TURNED LEFT TO LEAVE A PARALLEL PARKING PLACE--ALONG WITH AN "ADVANCETRAC SERVICE NEEDED" MESSAGE ON DASH. FORD SERVICE DID ANALYSIS, FOUND "THE ELECTRONIC STEERING GEAR IS BAD AND ESTIMATE TO REPAIR $1900." PART #61358; CODES THEY RETRIEVED WERE U3000-49 AND U3000-72. CAR IS SERVICED REGULARLY AND VERY RECENTLY HAD ITS 60K SERVICING. I CAN'T AFFORD THE $1900 SO WANTED TO GET ESTIMATES FROM OTHER AUTOMOTIVE SERVICE PROVIDERS.TO SEE IF I COULD DUPLICATE WHAT HAD HAPPENED, I DID A TEST DRIVE AROUND MY BLOCK THIS MORNING AND PARALLEL PARKED AGAIN WHERE I WOULD NEED TO TURN LEFT AGAIN AFTER TURNING ENGINE OFF AND RESTARTING. A "POWER ASSIST FAULT" MESSAGE CAME ON AND AGAIN THERE WERE SEVERAL SECONDS WHEN THE STEERING WAS NOT UNDER MY CONTROL. THIS APPEARS TO BE A TOO-COMMON PROBLEM.

I JUST HAD TO PAY 1900. TO HAVE MY 2010 FORD FUSION POWER STEERING FAULT ASSIST REPAIRED, ALTHOUGH IT APPEARS THE 2011-2012 MODELS ARE INCLUDED IN THE RECALL. THE POWER STEERING GOES OUT, AND THE CAR IS THEN NOT ABLE TO BE DRIVEN. IF THIS HAPPENS WHEN YOU ARE DRIVING YOU LOSE COMPLETE CONTROL OF THE CAR. I HAVE OWNED AND DRIVEN FORDS FOR OVER 15 YEARS (TAURUS AND FUSION) THAT I BOUGHT BRAND NEW, AND I MAINTAIN MY GARAGE KEPT CARS. MY FUSION HAS 73,000 MILES SO THE POWER STEERING SHOULD NOT GO OUT ON MY CAR AT NO FAULT OF MY OWN. THIS POWER STEERING FAULT SHOULD BE COVERED UNDER A RECALL BEFORE MORE ACCIDENTS AND OCCURRENCES HAPPEN ENDANGERING PEOPLES SAFETY. I DRIVE WITH LITTLE CHILDREN IN MY CAR REGULARLY AND I AM THANKFUL I WAS ALONE WHEN MY STEERING WENT OUT. PLEASE CONSIDER INCLUDING THIS POWER STEERING FAULT ASSIST PROBLEM IN 2010 FORD FUSIONS TO BE A RECALL. IT IS DANGEROUS AND VERY COSTLY TO BE FIXED AS I HAVE LEARNED. THANKS FOR YOUR CONSIDERATION.

AFTER TURNING THE IGNITION ON POWER STEERING FAILED TO WORK. I TURNED IGNITION OFF AND ON AGAIN AND POWER STEERING WORKED. FAULTY POWER STEERING RACK.

LOSS OF POWER DURING ACCELERATION, DUE TO TRANSMISSION NOT SHIFTING PROPERLY. THE ENGINE RUNS AT HIGH RPM, BUT CAR DOESN'T MOVE. THIS ONLY HAPPENS AFTER CAR/TRANSMISSION HAS BEEN DRIVEN FOR HOUR OR MORE. IT APPEARS BASED ON INTERNET SEARCHING, TO BE A COMMON PROBLEM WITH 6F35 TRANSMISSIONS IN FUSIONS AND ESCAPES. THIS HAPPENS MOSTLY ON CITY DRIVING - WHICH AFTER IT IS ON HIGHWAY SPEEDS IS IN THE TOP GEAR. ON HOT DAY, WHEN THE CAR IS WELL WARMED UP, STOP AND GO TRAFFIC IS VERY DIFFICULT AND COULD CAUSE ACCIDENTS.

POWER STEERING ASSIST FAILS. POWER STEERING ASSIST FAILURE FLASHES ON THE DISPLAY AND THE VEHICLE BECOMES NEARLY IMPOSSIBLE TO STEER. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALARM CHIMED, POWER STEERING ASSIST FAILURE FLASHED ON THE DASH DISPLAY, AND THE CAR WAS SUDDENLY WITHOUT STEERING. I WAS ABLE TO PULL BACK INTO THE DRIVEWAY WITHOUT AN ACCIDENT BUT IF THIS HAD HAPPENED ON THE HIGHWAY GOING TO WORK THIS WOULD HAVE BEEN A CATASTROPHE. AFTER CHECKING FOR LOOSE WIRES OR OTHER OBVIOUS DEFECT UNDER THE HOOD, I DECIDED TO RESTART THE CAR. WHEN IT STARTED THERE WAS NO PROBLEM. I DECIDED NOT TO DRIVE IT THAT DAY ( I ALSO OWN A 2007 F-150) AND TOOK OUR OTHER FORD VEHICLE. TODAY WHEN I WENT OUT TO CHECK IT AGAIN THE PROBLEM HAS RETURNED AND I CAN NO LONGER DRIVE IT.