MY POWER STEERING GOES OUT EACH YEAR, DISPLAYING ON MY DASHBOARD TO "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING. I HAVE BEEN HAVING THIS ISSUE FOR 3 YEARS NOW. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE FIRST TIME THIS ISSUE OCCURRED, I PAID METRO FORD ( LOCATED ON 6455 S WESTERN WHICH IS WHERE I TAKE MY VEHICLE FOR SERVICE), FIVE HUNDRED DOLLARS TO REPAIR MY VEHICLE. THE SECOND TIME THIS HAPPENED, I BOUGHT THE CAR BACK, I WAS TOLD THIS TIME THE PROBLEM IS MUCH MORE SEVERE AND I WILL HAVE TO HAVE MY ENTIRE POWER STEERING UNIT REPLACED, WHICH COULD COST BETWEEN $2,000 - $3,000. I COULD NOT AFFORD IT. I DROVE AROUND AN ENTIRE YEAR WITH A DYSFUNCTIONAL STEERING WHEEL. I RECEIVED A LETTER IN THE MAIL STATING TO BRING MY VEHICLE IN FOR A INSPECTION, SO I DID. THE INSPECTION WAS COMPLETE AND I WAS TOLD, THEY ALSO HAD RESET THE CAR (WHICH SOLVED THE POWER STEERING ISSUE). THIS IS NOW THE THIRD TIME THIS IS HAPPENING, I CALLED IN AND MADE AN APPOINTMENT TO BRING MY VEHICLE IN FOR A RESETTING AND ALSO EXPLAINED THE SITUATION. THEY NEVER ATTEMPTED TO RESET THE CAR, THEY WERE DISMISSIVE OF MY SITUATION, AND JUST KEEP INSISTING I PAY $2K-$3K. PLEASE ACCUSE ANY TYPOS OR RUN ON SENTENCES. I AM FRUSTRATED AS I TYPE THIS. SORRY!!! I HAVE BEEN TOLD BY A REP. THERE, THEY DO NOT RESET VEHICLES THERE, BUT I HAVE DOCUMENTS STATING THAT THE VEHICLE WAS RESET. THE REPS CONTINUE TO DISH OUT PRICES REASSURING ME MY POWER STEERING UNIT NEEDS TO BE REPLACED, BUT WHEN I ASK DID ANYONE ATT
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THIS INSTANCE VEHICLE GOING STEADY 35MPH AND STARTED REVVING RPM'S UP LIKE IT WAS GOING TO SHIFT INTO ANOTHER GEAR, IT THEN SLAMMED AND JERKED THE CAR AND STARTED THE REVVING AGAIN. STOPPED AT A STOP LIGHT AND TURNED LEFT, WHILE TURNING AND HITTING ACCELERATOR THE CAR DID NOT WANT TO MOVE AND STARTED REVVING AGAIN AND THEN SLAMMED AND JERKED ALMOST MAKING THE PERSON BEHIND ME REAR END ME. PREVIOUS INSTANCE WAS A STEADY 75 MPH ON THE FLAT HIGHWAY AND THE SAME REVVING AND SLAM/JERKING HAD HAPPENED. 5TH TIME IT'S DONE IT THIS YEAR ALONE. 13 TIMES SINCE 2011. THIS INSTANCE THE ORANGE WRENCH LIGHT CAME ON THE DASH. CAR IS AT DEALERSHIP TO GET LOOKED AT. THIS IS VERY UNSAFE ESPECIALLY SINCE IT IS ERRATIC AND DOES IT AT ANY TIME IT FEELS LIKE. THIS CAR IS NOT SAFE TO HAVE MY FAMILY IN. *TR
THE POWER STEERING ASSIST FAULT INDICATOR WILL NOT RESET. LOSS OF POWER STEERING. HOW CAN FORD HAVE A RECALL FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010? THIS IS VERY DANGEROUS WHEN YOU LOSE POWER STEERING WHILE YOUR DRIVING. *TR
EVERY SINCE I HAVE OWNED THE CAR THE POWER STEERING ASSIST FAULT WILL GO OUT RANDOMLY. I HAD A FORD DEALERSHIP CHECK IT AND THEY COULDN'T FIND ANYTHING AFTER THEY HOOKED IT UP. THE OTHER PLACES EITHER. THIS TIME IT WENT OUT ON THE ROAD WHICH WAS DANGEROUS. I AM VERY FRUSTRATED THERE IS NO RECALL ON MY YEAR WHEN THIS IS OBVIOUSLY A FORD PROBLEM. LOOKING ONLINE THERE ARE TONS OF COMPLAINTS.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED FROM THE INSIDE. AS A RESULT, THE CONTACT HAD TO OPEN THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
I HAVE BEEN EXPERIENCING ISSUES WITH MY POWER STEERING ASSIST IN MY VEHICLE. THE STEERING WHEEL AUTOMATICALLY LOCKS WHILE EITHER TRYING TO DRIVE (STATIONARY) AND WHILE DRIVING (IN MOTION) THE VEHICLE. THE FORD COMPANY HAS NOT RELEASED A RECALL FOR THIS ISSUE, HOWEVER THERE IS A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE WITH MOTORISTS OWNING THE SAME MAKE AND MODEL VEHICLE WHO ARE EXPERIENCING THE ELECTRIC POWER WHEEL ASSIST ISSUE. I HAVE FOUND OTHER SITES WHERE MOTORISTS HAVE EXPLAINED THE SAME ISSUE OF THE STEERING WHEEL LOCKING/NOT WORKING DURING THE TIME OF SOMEONE DRIVING, TURNING THE WHEEL, OR SIMPLY PREPARING TO DRIVE THE VEHICLE. I AM EXPRESSING MY DEEP CONCERN FOR NATIONAL SAFETY AS MANY AMERICANS HAVE PURCHASED THIS VEHICLE AND ARE DRIVING ON THE ROADS! I PRAY THIS RECALL CAN OCCUR BEFORE SOMEONE MAY EXPERIENCE A FATALITY LEADING TO DEATH. I HAVE UPLOADED A PICTURE OF MY VERY OWN VEHICLE EXPERIENCING THE POWER STEERING ASSIST FAULT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,500.
WHILE COMING TO A SLOW STOP DOWN A SMALL INCLINE, I HEARD A LOUD POP, AND THE CAR STARTED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE PEDAL HAD TO BE PRESSED AND EXCESSIVE AMOUNT TOWARDS THE FLOOR. PEDAL TRAVEL CONTINUES TO BE EXCESSIVE WITH NO BRAKE WARNING LIGHT ON, AND VEHICLE JERKS SLIGHTLY TO THE LEFT DURING THE INITIAL PORTION OF A STOP.
SERVICE POWER STEERING NOW WARNING LIGHT RESULTING IN NO POWER STEERING. YESTERDAY MORNING WHEN WE STARTED OUR CAR TO DRIVE ME TO WORK, THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNINGS FLASHED AND STAYED ON THE DASH. IT WAS DRIVING OK WHEN WE LEFT OUR HOUSE TO STOP FOR GAS. UPON TURNING RHE CAR BACK ON THE WARNING CHANGED TO SERVICE POWER STEERING NOW AND WE HAD NO POWER STEERING. MY HUSBAND WAS ABLE RO GET ME TO WORK AND BACK HOME WHICH WAS A MAJOR STRUGGLE AND NOW THE CAR IS SITTING IN FRONT OF OUR HOUSE. MILEAGE IS RIGHT AROUND 78000 OR SO AND JUST HAD SERVICE LAST WEEK OF AUGUST.
WHILE DRIVING DOWN THE INTERSTATE, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING FOLLOWED BY THE POWER STEERING/ADVANCE TRAC FAILURE LIGHT APPEARING ON THE DASH. I CAREFULLY PULLED OVER AND HAD MY CAR TOWED TO THE SERVICE DEPARTMENT. FORD DETERMINED I NEEDED TO REPLACE THE PSCM R&R STEERING GEAR AT A COST OF $1919.63
THE DRIVERS SIDE DOOR LATCH DOES NOT OPEN. I AM STUCK IN THE CAR UNLESS I ROLL DOWN THE WINDOW AND OPEN FROM THE OUTSIDE WHICH IS NOT THAT EASY.. THIS WILL PROBABLY RESULT IN MY HAVING TO REPLACE THE WINDOWS MOTOR!
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
STEERING ASSIST FAULT. NO POWER STEERING. WAS ON AND OFF, NOW JUST NO POWER STEERING AT ALL.
POWER STEERING SYSTEM FAULT MESSAGE CAME ON WHEN STARTING THE CAR. RESTARTED THE VEHICLE BUT MESSAGE REMAINED. DROVE HOME 45 MILES WITHOUT POWER STEERING. NEXT TIME I STARTED THE VEHICLE POWER STEERING WAS FINE. STOPPED AT FORD DEALER AND THEY STATED THAT NOTHING COULD BE DONE IF MESSAGE WAS BEING DISPLAYED. MESSAGE AGAIN APPEARED APPROXIMATELY TWO WEEKS LATER BUT WENT OFF WHEN VEHICLE WAS RESTARTED. TOOK THE VEHICLE TO ANOTHER FORD DEALER AND DESCRIBED THE PROBLEM (OCTOBER 5, 2016). THEIR DIAGNOSTIC INDICATED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THIS APPEARS TO BE THE SAME PART THAT WAS RECALLED ON 2011-2013 FORD FUSIONS. THE PART HAS BEEN REPLACED AT A COST OF APPROXIMATELY $1,800.
MY DAUGHTER'S 2010 FORD FUSION POWER STEERING WENT OUT WHILE SHE WAS DRIVING IT. SHE DIDN'T CRASH THE CAR BUT IT MADE IT HARD TO TURN. HE LOW TIRE INDICATOR LIGHT CAME ON AND THEN ALL OF A SUDDEN THE POWER STEERING JUST WENT OUT. WE GOT THE TIRE PRESSURE BACK BUT NOW THE POWER STEERING WON'T WORK. WE HAD ONE MECHANIC LOOK AT THE CAR BUT HE SAYS IT'S THE STEERING RACK AND THOSE CARS ARE KNOWN FOR THIS ISSUE. I'VE RESEARCHED THIS AND SEE THERE HAS BEEN LOTS OF COMPLAINTS WITH THE SAME ISSUE AND THINK FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS HURT BAD OR KILLED. I ALSO OWN A 2012 FORD FUSION AND THE FUEL PUMP WENT OUT IN IT AND I HAVE SEEN THAT THIS IS A ISSUE WITH THIS YEAR. THE COST OF THAT REPAIR WAS $555 AND THE STEERING RACK CAN RANGE FROM $1200 TO $1600 AND IF FORD DOESN'T DO ANYTHING ABOUT EITHER ISSUE THEN I WILL NOT BUY ANOTHER FORD VEHICLE AGAIN.
DRIVING HOME FROM WORK MY STEERING ASST FAULT LIGHT CAME ON AT THE STOP LIGHT AND THE CAR BECAME DIFFICULT TO DRIVE FOUGHT THE CAR HOME. DAYS LATER GOT TO THE DEALERSHIP TO TELL ME THE POWER STEERING GEAR NEED TO REPLACED TO THE TUNE OF 1800. TO NO FAULT OF MY OWN. THE RECALL ONLY INCLUDED 2011-2013 WHEN MY CAR IS DOING THE EXACT SAME THING NOTED IN THE OTHER RECALLS
HI I NEED HELP WITH GETTING MY CAR FIX. I TOOK MY CAR IN FOR THE RECALL ON THE THROTTLE AND MY CAR STILL ISN'T FIX. I'VE TAKEN IT IN THREE DIFFERENT TIME. THE FIRST TWO TIMES THEY FIX TO PARTS. THE THIRD TIME, THEY ARE TRYING TO CHARGE ME. I SAW IN THE RECALL ABOUT THE CRACK WHICH CAN LEAK GAS. MY CAR HAS THE CRACK THEY PUT ON MACHINE AND I HAVE PRINT OUT. FORD OF UPLAND CALIFORNIA WON'T FIX CAR UNLESS I PAY. WHAT STEPS DO I TAKE NOW? I'M AFRAID OF GETTING INTO AN ACCIDENT. MY CAR ACTS AS THEY IT'S GOING TO SHUT OFF. MY PAPERWORK SHOWS THAT THE MACHINE SAYS EVAPORATION LEAK FROM FILTER NECK. PLEASE HELP THIS IS SECOND COMPLAINT I'VE MADE.
THE DOOR LATCH HAS A BROKEN SPRING TAB POTENTIALLY RESULTING IN A CONDITION WHERE THE DOOR WILL NOT LATCH. THIS ALSO PREVENTS THE DRIVER FROM OPENING THE DOOR TO GET OUT AS TEH DOOR HANDLE NO LONGER FUNCTIONS. THIS BROKEN CONDITION IS AT ALL TIMES OF OPERATING THE VEHICLE. BASED ON AN INTERNET SEARCH THIS IS A WIDELY COMMON SAFETY DEFECT FOR 2006 - 2010 FORD FUSIONS, MERCURY AND LINCOLN SISTER MODELS
POWER STEERING FAILED AND POWER STEERING ASSIST FAULT DISPLAYED ON DASH. RESTARTED CAR AND POWER STEERING WORKED OK. I TOOK THE CAR TO THE DEALER ON 07/28/09 TO HAVE IT CHECKED OUT AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY TOLD ME THAT THERE WAS A RECALL FOR THIS PROBLEM ON LATER MODELS BUT NOT ON THE 2010. THE SAME THING HAPPENED YESTERDAY 10.07/16. I AM CONCERNED THAT THIS COULD HAPPEN AT HIGH SPEED AND CAUSE A MAJOR ACCIDENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ON MAY14TH THE CHECK STEERING WARNING MESSAGE CAME ON. THE FOLLOWING DAY THE POWER ASSIST ON THE STEERING WAS NOT WORKING. I WAS ABLE TO DRIVE THE CAR SLOWLY TO THE DEALER. THEY HAD TO REPLACE THE STEERING GEAR. THERE WAS 112, 000 MILES ON THE CAR WHEN THE FAILURE OCCURRED.
POWER STEERING FAILED. I HAD TO HAVE THE UNIT REPLACED. VEHICLE WAS DRIVEN AND PARKED. IT SET FOR ABOUT A WEEK BEFORE IT WAS DRIVEN. THE POWER STEERING WAS NOT WORKING WHEN I DROVE IT THE NEXT TIME.
POWER STEERING QUIT WORKING GOT MESSAGE THAT SAID POWER STEERING ASSIST FAULT ,IM 225 AND COULD NOT TURN WHEEL AT ALL. SHUT OFF CAR LET SIT FOR A SHORT TIME STARTED BACK UP EVERY THING WORKED AS IT SHOULD, IVE HAD THIS HAPPEN 3 TIMES HOPE IT DONT HAPPEN WHEN GOING AT HIGH SPEED
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING FAILED, THE WARNING INDICATORS ILLUMINATED, AND A POWER STEERING ASSIST MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A COMPONENT RELATED TO THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,000.
THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE BECAME FAULTY AND FAILED AT ROUGHLY 43000 MILES. MY MECHANIC INFORMED ME THAT THIS IS TYPICALLY A PART THAT SHOULD NOT FAIL WITH THIS FEW MILES AND WAS SUSPICIOUS WHEN HE CALLED THE LOCAL FORD DEALER AND THEY HAD OVER 10 IN STOCK. HE INFORMED ME THAT IN HIS 20+ YEARS HE HAS NOT SEEN DEALERS HAVE THAT MANY HIGH DOLLAR PARTS IN STOCK AND ADVISED I FILE A CLAIM WITH FORD MOTOR. I DID FILE A CLAIM WITH FORD MOTOR BUT WAS ADVISED THEY WERE NOT AWARE OF ANY WIDER ISSUES WITH THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE ON MY MAKE AND MODEL YEAR. FORD MOTOR CASE NUMBERS- CAS-8423129 AND CAS-8428833 I NOTICED THAT MY MASTER BREAK CYLINDER FAILED WHEN I STARTED MY CAR ONE MORNING AND THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD MY CAR REPAIRED AT MY LOCAL FORD DEALER, COVERT FORD IN AUSTIN, TX.
WE BOUGHT THIS CAR 6-7 MONTHS AGO FOR OUR DAUGHTER IN COLLEGE. ABOUT ONE MONTH AGO, AS SHE WAS LEAVING HOME, HER CAR WOULD NOT STEER AND SHE RECEIVED A WARNING LIGHT THAT SAID " POWER STEERING ASSIST FAULT". SHE PUT THE CAR IN PARK AND TURNED IT OFF AND BACK ON AGAIN AND THE WARNING WAS GONE AND THE CAR OPERATED PROPERLY. THIS PAST SATURDAY WHILE OUT OF TOWN, SHE AGAIN STARTED THE CAR AND RECEIVED THE " POWER STEERING ASSIST FAULT" WARNING ONLY THIS TIME, NO MATTER WHAT SHE TRIED IT WOULD NOT CLEAR. SHE EVEN CALLED A MECHANIC WHO TRIED DISCONNECTING THE BATTERY, BUT NOTHING WORKED. SHE DROVE THE CAR HOME 2 HOURS AWAY WITH NO POWER STEERING! WE HAVE FOUND OUT AFTER PURCHASING THIS CAR THAT IT IS A PROBLEM FOR MANY 2010-2012 FUSION OWNERS. THE 2011-2012 WERE RECALLED, BUT NOT THE 2010 FOR THE EXACT SAME PROBLEM. I WILL BE PAYING OUR LOCAL FORD DEALER 1368.00 FRIDAY FOR THIS REPAIR. MONEY I SURELY DON'T HAVE LYING AROUND. WE RESEARCHED THIS CAR BEFORE WE BOUGHT IT AND FOUND ONLY POSITIVE REVIEWS...UNTIL THIS HAPPENED AND WE RESEARCHED THIS "POWER STEERING ASSIST FAULT" CODE AND THEN OUR COMPUTER BLEW UP WITH ONE COMPLAINT AFTER ANOTHER. CLEARLY THE 2010 NEEDS TO BE ADDED TO THIS RECALL.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH DOWN AN INCLINE, THE SERVICE POWER STEERING MESSAGE ILLUMINATED. THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO LOCK IN THE NEUTRAL POSITION. AS A RESULT, THE STEERING WHEEL WOULD NOT TURN IN EITHER DIRECTION. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE STEERING WHEEL COULD BE TURNED IN EITHER DIRECTION, BUT THE POWER ASSIST WOULD NOT OPERATE AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
WHEN BACK UP FROM PARKING SPOT AND GARAGE, THE STEERING WHEEL WAS LOCKED. "POWER STEERING ASSIST FAULT" MESSAGE SHOWED ON THE DASH. HAPPENED SEVERAL TIMES DURING THE WEEK, SENT THE CAR TO DEALER TO CHECK. BUT, THE DEALER COULDN'T FIND ANYTHING WRONG. THE DEALER'S ACTION WAS RESET THE SOFTWARE CODE. IT HAPPENED AGAIN DURING THE WEEKEND. THE CAR WAS SENT BACK TO THE DEALER. THE WHOLE STEERING GEAR WAS REPLACED AND COST $1670.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V222000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.
THE POWER STEERING FAILED, FORTUNATELY WHILE THE VEHICLE WAS STILL IN THE DRIVEWAY. THE VEHICLE IS USED FOR DAILY COMMUTING AT HIGHWAY SPEEDS, SO IT WAS VERY LUCKY THAT IT FAILED WHEN THE POTENTIAL DAMAGE WAS MINIMIZED. I HAD TO REPLACE THE STEERING GEAR ASSEMBLY AT A COST OF $1872.69, INVOICE ENCLOSED.
THE POWER STEERING HAD A SMALL ODD SIDE TO SIDE WOBBLE IN IT THAT FELT SIMILAR TO AN OUT OF BALANCE TIRE. THEN WHILE DRIVING ON A CITY STREET THE POWER STEERING QUIT WORKING WHILE I WAS DRIVING. THE STEERING BECAME INCREDIBLY HEAVY AND DIFFICULT TO CONTROL. THE ADVANCE TRACK WARNING FLASHED ON THE CONSOLE. THE DEALERSHIP TOLD ME THE ENTIRE POWER STEERING RACK HAD TO BE REPLACED. THE DEALERSHIP RESET THE FAULT AND THE POWER STEERING RETURNED, BUT THE WOBBLE WAS WORSE AND THE POWER STEERING FAILED AGAIN WHILE DRIVING ON THE HIGHWAY WITH NO WARNING. THE FOLLOWING MODEL YEAR HAS THE SAME PART AND IS PART OF A RECALL FOR THE DESCRIBED PROBLEM.
WAS DRIVING AND POWER STEERING JUST QUIT AND IT WAS VERY SCARY AS I WAS JUST TURNING INTO A PARKING LOT AND IT JUST STOPPED WORKING ALL TOGETHER. LUCKILY I WAS ABLE TO KEEP FROM HAVING A SERIOUS ACCIDENT OR KILL SOMEONE. THIS IS A SERIOUS PROBLEM AND COULD GET PEOPLE KILLED AND REALLY NEEDS TO BE FIXED AND ELIMINATED IN ALL CARS. I DID SEE WHERE FORD HAD A RECALL ON SOME OF THE FUSIONS BUT NOT MINE BECAUSE IT WAS MANUFACTURED IN A DIFFERENT MONTH. IMAGINE THAT! HAD TO TAKE IT TO THE FORD DEALERSHIP AND PAY NEARLY $2000 TO GET IT FIXED. I AM SURE GLAD THAT IT WAS ME DRIVING IT WHEN THIS OCCURRED INSTEAD OF ONE OF MY CHILDREN THAT COULD HAVE BEEN KILLED OR INJURED.
STEERING SYSTEM SUDDENLY FAILED WHILE DRIVING DOWN THE INTERSTATE. SYSTEM FLASHED A WARNING AND "DING" SOUND AND I LOST ALMOST ALL STEERING. IT TOOK A LOT OF STRENGTH TO EXIT AND PULL INTO A PARKING LOT. THIS COULD HAVE ENDED MUCH WORSE. I TURNED THE CAR OFF AND BACK ON AND I HAD POWER STEERING AGAIN. THIS HAS HAPPENED TWICE IN THE LAST MONTH.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
DRIVING CAR THEN LOST POWER STEERING, ABLE TO PULL TO THE SIDE OF THE ROAD. POWER STEERING ASSIST FAULT LIGHT COMES ON, ALSO ADVANCETRAC SERVICE LIGHT AND ABS LIGHT. THIS WAS A VERY DANGEROUS CONDITION. CAR HAS APPROXIMATELY 70K MILES. TOOK CAR TO THE MECHANIC HE SAID IT NEEDS A NEW RACK. THIS IS A VERY EXPENSIVE REPAIR AND REALLY NOT ACCEPTABLE IN A CAR THIS AGE AND CONDITION. MY MECHANIC CANNOT DETERMINE THE ABS PROBLEM TILL THE RACK IS REPLACED. IT SEEMS A MAJOR DESIGN FLAW THAT THESE COMPONENTS ARE ALL CONTROLLED ELECTRICALLY. SEEMS THERE WAS A RECALL ON THE 2011 AND 2012 MODELS. 2010 NEEDS A RECALL ALSO. THIS IS A VERY DANGEROUS CONDITION THAT HAPPENS WITH NO WARNING. ABOUT 6 MONTHS AGO HAD TO HAVE THE MOTOR MOUNTS REPLACED(CONTROLLED BY HYDRAULICS). PASSENGER SIDE AIR BAG NOT FUNCTIONING, THE LIST GOES ON. DON'T HAVE AN INVOICE YET AS CAR IS TILL IN THE SHOP. I WILL BE REACHING OUT TO FORD, BUT I DON'T EXPECT A RESOLUTION.
POWER STEERING SUDDENLY STOPPED WORKING AND NOW THE SERVICE POWER STEERING WARNING IS COMING ON AND WE CANT RESET IT. WE WERE DRIVING ON THE ROAD WHEN THIS HAPPENED, AND NOW HAVE NO POWER STEERING.
IT'S THE RECALL WITH THE THROTTLE BODY. I'VE TAKEN CAR BACK 3 TIMES ALREADY. FIRST THEY REPLACE PURGE VALVE. THEN LIGHT CAME BACK ON AND CAR WAS JUMPING FORWARD. NOW THIS IS 3RD TIME LIGHT BACK ON AND NOW THEY WON'T FIX CAR UNLESS I PAY. THEY SAID IT'S ALL A PART OF THE SAME SYSTEM BUT I NEED TO PAY FOR A LEAK THAT IS COMING FROM FILTER NECK. SO I LEFT. I SHOULDN'T HAVE TO PAY FOR THIS. THIS IS A RECALL. DOES THIS QUALIFY UNDER LEMON LAW? THIS CAR SCARES ME TO DRIVE. DRIVE WITH BOTH FOOT ON GAS AND BRAKES.
TL* THE CONTACT OWNED A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH AND TURNING LEFT, THE STEERING WHEEL SEIZED AND THE "STEERING WHEEL DEFAULT" WARNING MESSAGE ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TAKATA RECALL- MY CAR STALLS AND DOESNT TURN ALL THE WAY. IF I SLOW DOWN OR STOP THE CAR WILL GIVE OUT I GOT A DIAGNOSTIC DONE THREE TIMES AND THREE DIFFERENT THINGS CAME UP AND I GOT ALL THE FIX BUT IT STILL DO THE SAME THING I SEE OTHER PEOPLE THAT HAVE THE SAME CAR HAVE THE SAME PROBLEM I WAS ON THE EXPRESSWAY WHEN THIS DID THIS THIS IS VERY DANGEROUS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE ELECTRONIC STEERING ASSIST ... STEERING ON MY FORD FUSION IS STARTING TO FAIL I SAW THE WAS A RECALL FROM SAME ISSUE ON 2011 AND UP I CONTACTED FORD MOTOR COMPANY AND EXPLAINED THE PROBLEM THEY SAID THEY WAS NO RECALL FOR MY YEAR MODEL .. WHEN IM EXPERIENCING THE SAME PROBLEM .. THE STEERING WHEEL HAS LOCKED ON ME 2 TIMES WHILE I WAS AT WORK AT WALMART ON 9/25/ 2016. AT 44665 VALLEY CENTRAL WAY, LANCASTER, CA 93536 .. BUT FORD REFUSED TO FIX THE PROBLEM . THEIR ONLY ADVICE WAS TO TAKE CAR AND PAY THE REPAIR OUT OF MY OWN POCKET
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE DEALER DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
STEERING SENSOR FAULT/ SERVICE ADVANCE TRAC.... 95,000 MILES. COMPLETE LOSS OF POWER STEERING AT A SPEED OF 2-25 MPH.... 2011-2012 MODELS RECALLED, HOWEVER 2010 NOT COVERED AND HAS THE SAME TRW GEN 1 EPAS MODULE!?!
POWER STEERING FAILED TRYING TO GET OF PARKING SPACE, SHUT DOWN ENGINE WAITED 5 MINUTES AND RESTARTED ENGINE...POWER STEERING WAS BACK, TOOK CAR TO FORD DEALER AND THEY ARE GOING TO REPLACE STEERING CONTROL ASSEMBLY AT $1900.00 COSTLY FIX..
MY DAUGHTER'S 2010 FORD FUSION POWER STEERING WENT OUT WHILE DRIVING AFTER AND WAS BECAUSE SHE HAD A LOW TIRE. THE ADVANCE TRAC SYSTEM LIGHT IS ON BUT NO POWER STEERING. WE'VE HAD IT LOOKED ATBUT NOBODY CAN GIVE ME A SOLUTION AND IT'S A $100 JUST TO HAVE THE DEALER RUN A DIOGNOSTIC ON IT. I'VE BEEN DOING SOME RESEARCH AND THIS APPEARS TO BE A COMMON PROBLEM WITH THESE FUSIONS AND MOST ARE REPLACING THE WHOLE STEERING RACK AVERAGING AROUND $1500 TO REPLACE. I THINK FORD NEEDS TO DO A RECALL BECAUSE OF THE DANGER OF THE POWER STEERING GOING OUT WHILE DRIVING.
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER REFUELING THE VEHICLE, THERE WAS AN ABNORMALLY STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED AND WAS DIFFICULT TO OPEN IN CASE OF AN EMERGENCY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
2 WARNING SERVICE ERRORS WILL SHOW UP AND POWER STEERING BECOMES DISABLED AS DRIVING ON RESIDENTIAL STREET. POWER STEERING BECAME COMPLETELY DISABLED BY THE TIME THE TOW TRUCK CAME TO PICK IT UP. MECHANIC STATED IT WAS THE SAME CODES AS THE RECALL FOR 2011 FORD FUSIONS. HAD TO TAKE IT TO THE FORD DEALER TO HAVE IT CORRECTLY FIXED. STATED IT WAS THE STEERING RACK ASSEMBLY. LOOKED UP ISSUE AND MANY OTHERS WITH FUSION HAS THE SAME EXACT ISSUE BUT NO RECALL ON 2010 MODELS. SAME ISSUE AND FIX FOR THE FORD FUSIONS WITH RECALLS (2011 AND ABOVE) EXTREMELY DANGEROUS AS POWER STEERING WENT OUT AND COULD HAVE CAUSED A LIFE THREATENING CRASH. LUCKILY MY FIANCE (FUTURE HUSBAND) WAS DRIVING THE CAR AS I WOULD HAVE NOT BEEN STRONG ENOUGH TO SAFELY PULL OVER BY TURNING THE WHEEL.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →