I HAD A LOW TIRE NOT FLAT I WAS DRIVING DOWN MY ALLEYWAY SLOWLY AND HIT A SMALL POT HOLE ON MY WAY TO GO GET IT FILLED WITH AIR AT THE NEAREST GAS STATION WHEN ALL OF THE SUDDEN I LOST ALL POWER STEERING AND THE ALARM CAME ON SAYING POWER STEERING FAILURE OR SOMETHING TO THAT MATTER I AM A BIG FELLA I WAS ABLE TO MAN HANDLE THE CAR TO THE NEAREST GAS STATION WITH NO POWER STEERING WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT. I THEN FILLED THE TIRE MANHANDLED THE CAR TO HER DAY CARE THEN UP THE STREET TO THE CLOSEST AUTO SHOP. WHERE I DROPPED IT OFF. AND WAS LATE TO WORK HAVING MY BROTHER COME PICK ME UP I WAS STRESSED OUT OF MY MIND BECAUSE I READ HOW EXPENSIVE IT WAS TO REPLACE LUCKILY THE MECHANIC HAD A EMPLOYEE WHO HAD DEALT WITH IT BEFORE AND WAS ABLE TO POP THE STEERING COLUMN OUT OF THE JAMMED SEQUENCE IT WAS IN AND HE SAID HE HAD SEEN IT OVER AND OVER AGAIN. WHICH COST ME ABOUT 200 BUCKS ALOT BETTER THAN 2000. HOWEVER AFTER THAT MY CAR WAS NOT THE SAME COME TO FIND OUT MY WHEEL BEARING HAD FAILED ABOUT 6MONTHS LATER AND SOME ARM WAS BENT COSTING ME 800 DOLLARS I BELIEVE THIS WAS DUE TO THAT ISSUE I HAD PRIOR I AM PISSED ABOUT THIS FINDING OUT HOW MANY OF THESE CARS ARE DOING THIS. I BELIEVE THAT FORD SHOULD PAY TO REPLACE THEIR FAULTY UNSAFE STEERING AXEL AND COLUMNS. *TR
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
DRIVER SIDE DOOR FLIES OPEN WHILE DRIVING. *TR
WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CAR BEGAN TO SHAKE AND IMMEDIATELY LOST POWER. THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE CAR WOULD NOT ACCELERATE IN TRAFFIC. LUCKILY OUR HOUSE WAS WITHIN 1 MILE OF WHERE THE FAILURE HAPPENED. AFTER MAKING IT HOME WE HAD THE OBD ENGINE CODE READ AND IT STATED THAT IT WAS AN ISSUE WITH THE THROTTLE BODY. WE FOUND OUT SEARCHING THE INTERNET THIS IS A KNOWN ISSUE AND FORD HAS EXTENDED THE WARRANTY FOR THIS ISSUE TO 10 YEARS 150,000 MILES. CAR IS 6 YEARS OLD WITH 109,000 MILES. AFTER TURNING THE CAR OFF AND BACK ON THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. WE IMMEDIATELY SCHEDULED SERVICE AT A LOCAL FORD DEALERSHIP. DEALERSHIP CLAIMED THEY WOULD NOT MAKE ANY REPAIRS UNDER FIELD SERVICE ACTION NUMBER: 13N03 BECAUSE THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. THEY SUGGESTED WE RETURN WHEN THE CAR EXHIBITS THE ISSUE AGAIN. IN OTHER WORDS "COME BACK NEXT TIME YOUR CAR FAILS WHILE DRIVING". THIS IS A KNOWN ISSUE, WITH DANGEROUS CONSEQUENCES, AND SERVICE WAS REFUSED. WE CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE CAR SHOULD HAVE BEEN FIXED. THEY CONTACTED THE DEALER AND AFTERWARDS REVISED THEIR STATEMENT, CLAIMING THE SERVICE ENGINE SOON MUST BE ILLUMINATED FOR THE REPAIR TO BE COVERED UNDER FIELD SERVICE ACTION NUMBER: 13N03. THIS IS A KNOWN INTERMITTENT ISSUE, AND ACCORDING TO THE SERVICING DEALER "THE CODE IS CLEARED AFTER RESTARTING THE VEHICLE 3 TIMES". THIS WAS NEVER MENTIONED WHEN MAKING THE SE
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT WAS EXITING THE VEHICLE, THE DOOR HANDLE WAS PULLED AND AN ABNORMAL CRACKING NOISE WAS HEARD. THE CONTACT STATED THAT THE DOOR FAILED TO LATCH. AS A RESULT, THE DRIVER HAD TO HOLD THE DOOR CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD NOISE EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT FUEL LEAKED CONTINUOUSLY FROM UNDERNEATH THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FUEL TANK WAS REPLACED AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
HAD A FORD DEALERSHIP PERFORM RECALL INSPECTION OF SAFETY RECALL 15S34, THEY REPLACED FUEL TANK AND SAID THEY CHECKED THE PURGE VALVE, 3 MONTHS LATER MY GAS TANK IMPLODED DUE TO MALFUNCTION OF THE PURGE VALVE , I WAS DRIVING 55 MILES PER HR. IT IS VERY SERIOUS FIRE SAFETY HAZARD, NO WARNING LIGHT CAME ON TO IDENTIFY A PROBLEM, FUEL LEAKING ALL AROUND THE GAS TANK, SUPPOSE TO BE A WARRANTY OF 12 MONTHS/12,000 MILES. NOW I AM TOLD THERE ARE MULTIPLE REPORTS FOR OTHER VEHICLES WITH THE SAME PROBLEM. WHY HAVEN'T THE PURGE VALVES BEEN RECALLED? *TR
DOOR AJAR LIGHT AND SOUND COMES ON CONSTANTLY WHILE DRIVING. ALSO WHEN PARKED AND THE CAR IS LOCKED IT CONSISTENTLY SETS OFF THE CAR ALARM. I CAN'T LOCK MY DOORS ANYMORE. DEALERSHIPS DON'T WANT TO GET INVOLVED IN THE EXPENSE OR TROUBLE OF FIXING. THEY LIE AND TELL ME IT'S FINE. *TR
I WAS WITH MY KIDS IN THE CAR DRIVING TO A RECREATIONAL LEAGUE BASKETBALL GAME AND MY TIRE LIGHT INDICATOR CAME ON . I STOPPED AT THE GAS STATION TO PUT AIR IN THE FRONT RIGHT DRIVER SIDE TIRE BECAUSE THAT THE ONE THAT LOOKED LIKE IT NEEDED AIR. AFTER I COMPLETED THAT TASK THE ADVANCETRAC INDICATOR CAME ON AND THEN WENT OFF. I DROVE ON THE HIGHWAY TO THE EVENT AND NOTICED THAT AT TIMES THE TURNING WAS GETTING DIFFICULT. I GOT TO THE GYM AND TURNED INTO THE LOT WITHOUT INCIDENT. I PLAYED MY GAME CAME OUT AND BEGAN TO GO HOME WHEN BEFORE I COULD BACK OUT THE "SERVICE POWER STEERING " MESSAGE CAME ACROSS THE DASH. THE CAR THEN BECAME ALMOST IMPOSSIBLE TO DRIVE. I DIDN'T WANT TO TAKE ANY CHANCES WITH MY KIDS IN THE CAR , SO I CALLED MY WIFE TO COME GET US AND LEFT THE CAR. THE NEXT DAY I WENT FOR THE VEHICLE BUT IT TOOK 1.5 HRS TO GET HOME WHICH NORMALLY WOULD BE 25 MINUTES .I HAVEN'T DRIVE THE CAR SINCE THEN AND AM HIGHLY UPSET THAT IT SEEM AS THOUGH THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND HAS CAUSED INJURY AND DEATH . WHY WAS THERE NOT A RECALL FOR THE POWER STEERING IF ITS A KNOWN ISSUE? *TR
MY POWER STEERING WENT OUT AGAIN IN LESS THEN 2 MONTHS AFTER REPLACING IT THE FIRST TIME. IT COST ME 2800.00 DOLLARS OUT OF POCKET PLUS I HAVE TO TOW IT OVER 60 MILES TO THE NEAREST DEEALERSHIP AND IT FAILED AGAIN. MY 1ST COMPLAINT # IS 10907956. THIS IS A HUGE SAFETY FACTOR FOR ME AND MY FAMILY ALSO OTHERS ON THE ROAD. IT CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE CAUSING RISK FOR ACCIDENTS.
POWER STEERING ASSIST FAULT LIGHT CAME ON AND I HAVE NO POWER STEERING. STARTED LOOKING FOR ANSWERS AND MANY MANY OTHERS HAVING THE SAME ISSUE. YET NO RECALLS YET! *TR
FAILURE OF THE ELECTRONIC POWER STEERING CONTROL MODULE. WITH TWO REPORTED INVESTIGATIONS, ONE REMAINING OPEN BY NHTSA, ONE CLASS ACTION LAWSUIT , WHY IS THERE NOT A RECALL ON THE SUSPECTED FAULTY MODULE? I ALSO OWN A 2013 FORD TAURUS WHICH WAS HAS A RECENT RECALL ON THE SAME PART. THERE MUST BE SOME FAULTY DESIGN OR PROCESS THAT IS CAUSING THESE PARTS TO PREMATURELY FAIL. IT IS UNACCEPTABLE FOR A CONSUMER TO BE FACED WITH A $2,000 REPAIR ON AN ELECTRONIC COMPONENT OF A VEHCILE AFTER ONLY 6 YEARS OF NORMAL OPERATION. MOVING PARTS, BRAKES, ETC ARE SUBJECT TO WEAR BASED ON AGE AND USAGE. ELECTRONICS, WHILE THEY CAN WEAR BY USAGE, A SIX YEAR LIFESPAN ON A CRITICAL ELEMENT OF THE VEHICLES CONTROL AND OPERATION IS SIMPLY UNACCEPTABLE. PLEASE INSTITUTE A RECALL ON SUSPECT OR PROVEN DEFECTIVE ELEMENTS IN THE POWER STEERING SYSTEM OF THESE VEHICLES. THERE ARE MANY SMOKING GUNS.
POWER STEERING FAULT LIGHT ILLUMINATED WHILE IN PARK, LED TO COMPLETE POWER STEERING FAILURE AND REPLACEMENT REQUIRED, RACK AND OPINIONS PLUS RODS LEFT AND RIGHT
WHILE I WAS BACKING OUT OF MY DRIVEWAY, THE POWER STEERING SUDDENLY FAILED. I TURNED OFF THE IGNITION, RESTARTED THE CAR, AND THE POWER STEERING WORKED AGAIN. ALTHOUGH I HAD NO FURTHER TROUBLES WITH IT, LATER THAT WEEK I BROUGHT THE CAR TO A FORD DEALERSHIP FOR A DIAGNOSTIC. THEY CONFIRMED THAT THE RACK-AND-PINION STEERING NEEDED TO BE REPLACED, OR THE POWER STEERING COULD FAIL AGAIN AT ANY TIME WITHOUT NOTICE. IT WAS AN APPROXIMATELY $2,000 REPAIR JOB. THE CAR HAD FEWER THAN 42,000 MILES ON IT AT THE TIME OF THE INCIDENT.
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2010 FORD FUSION RECALL FOR TAKATA AIRBAGS. *SMD
HARD & ROUGH SHIFTING FROM 1-2 DURING STARTUP AND DRIVING. TRANSMISSION JOLTS VEHICLE FORWARD OR FEELS LIKE THE VEHICLE IS GOING TO STALL MID-INTERSECTION OR WHILE GETTING ON THE HIGHWAY.
LOSS POWER STEERING WHILE DRIVING WE HAVE EXPERIENCED A PROBLEM OF LOOSING POWER STEERING WHEN DRIVING DOWN THE ROAD. THIS HAS HAPPENED MANY TIMES AT START UP AND THEN ITS HAPPENED 4 TIME IN THE PAST 8 MONTHS. WE HAVE TAKEN THE CAR INTO THE SERVICE STATION FOR THIS AND THEY CAN'T FIND ANYTHING WRONG. WE FIND THAT IF YOU SHUT THE CAR OFF AND RESTART SEEMS TO FIX THE PROBLEM FOR NOW , BUT ITS STILL HARD TO TURN WHEN MOVING SLOW . THIS SEEMS TO BE AN ISSUE WITH THIS YEAR FUSION. FORD IS TELLING ME THERE ARE NO ISSUES BUT THAT'S NOT WHAT I'M SEEING.THE IS TELLING ME THE FIX COULD BE AROUND $2000.00 .
POWER STEERING ASSIST FAULT STARTED EVERY NOW AND THEN WHEN TRYING TO REVERSE FROM A PARKING SPOT. CAR COULD BE TURNED OFF AND RESTARTED TO RESET. AFTER IT DID THIS ABOUT 10 TIMES, POWER STEERING ASSIST WOULD NOT RESET ITSELF. HAD TO DRIVE THE CAR WITH NO POWER STEERING TO THE SHOP FOR REPAIR. REPAIR COSTS WERE $1900.
STEERING TRAC WARNING LIGHT CAME ON ONCE I PUT MY VEHICLE IN DRIVE (AFTER BACKING OUT OF MY GARAGE) ON THE WAY TO WORK. CALLED THE DEALERSHIP FOR AN APPOINTMENT TO HAVE VEHICLE CHECKED OUT. ON THE WAY TO DEALERSHIP WARNING LIGHT WENT OFF THEN CAME BACK ON. DEALERSHIP INFORMED ME THAT REPAIRS WOULD BE APPROXIMATELY $2,000.00 TO REPLACE POWER STEERING. THIS VEHICLE HAS APPROXIMATELY 50,000 MILES. THE STEERING IS AN ABSOLUTE MUST ON A VEHICLE - I AM AMAZED THAT THE FORD MOTOR COMPANY HAS NOT ISSUED SOME FORM OF RECALL OR ASSISTANCE IN REPLACING. THIS WILL BE THE LAST FORD PRODUCT THAT WILL BE PURCHASED BY THIS FAMILY.
POWER STEERING FAILED SUDDENLY WHILE THE VEHICLE WAS IN MOTION AND TURNING ON A CITY STREET. IT ALMOST LED TO AN ACCIDENT.
TAKATA RECALL - FORD HAS FAILED TO PROVIDE A TIMELY FIX FOR MY AIRBAG DEFECT. GIVEN THIS IS A SAFETY ISSUE THAT COULD CAUSE INJURY OR DEATH, I CONSIDER THIS UNACCEPTABLE THAT AFTER NEARLY SIX MONTH I HAVE BEEN OFFERED NO SOLUTION. I FIND IT HARD TO BELIEVE FORD HAS NO REPLACEMENT AIRBAGS. I AM SURE IF I WERE IN AN ACCIDENT REQUIRING REPLACEMENT OF A DEPLOYED BAG PAID FOR BY ME OR INSURANCE, THE BODY SHOP WOULD HAVE ONE. THIS IS SIMPLY FORD WAITING FOR TAKATA TO PROVIDE ONE FOR FREE INSTEAD OF JUST GIVING ME ONE THEY ALREADY HAVE. I GUESS IF IT KILLS ME, THEN FORD WILL ENJOY PAYING MY SURVIVORS MILLIONS INSTEAD OF GIVING ME A 300 DOLLAR AIR BAG UP FRONT.
THE PARKING BRAKE BUTTON HAS DETERIORATED AND BROKEN FREE FROM THE PARKING BRAKE HANDLE. THIS DEFECT PREVENTS THE PARKING BRAKE FROM ENGAGING AND RISKS UNINTENDED MOVEMENT OR ROLLING OF THE CAR.
WHILE DRIVING, THE STEERING ASSIST OVER STEERED CAUSING ME TO GO INTO AN ONCOMING LANE. AT THAT TIME SERVICE POWER STEERING SOON CAME ON AND SERVICE ADVANCETRAC CAME ON. AFTER I GOT THE VEHICLE SAFELY HOME I RESTARTED IT AND IT SAID SERVICE POWER STEERING NOW AS WELL AS SERVICE ADVANCETRAC.
STARTED THE CAR IN THE MORNING TO TAKE KIDS TO SCHOOL, AND AS SOON AS WE LEFT THE DRIVEWAY AND DROVE ABOUT 50 YARDS DOWN OUR NEIGHBORHOOD STREET AT ABOUT 15 MPH, THE SERVICE POWER STEERING AND THE SERVICE ADVANCTRAC LIGHT AND WARNINGS APPEARED IN THE INFORMATION AREA ON THE DASHBOARD. THE STEERING BECAME HARD TO TURN BUT WAS ABLE TO DRIVE THE VEHICLE ABOUT 5 MILES TO THE SCHOOL WITH SOME MUSCLING OF THE STEERING WHEEL REQUIRED. ONCE AT THE SCHOOL, I TURNED THE VEHICLE OFF, THEN RETURNED TO THE VEHICLE ABOUT 20 MINUTES LATER. I STARTED MY VEHICLE AND IMMEDIATELY THE SERVICE POWER STEERING NOW WARNING APPEARED AS WELL AS THE SERVICE ADVANCTRAC WARNING AND LIGHT. THIS TIME I WAS BARELY ABLE TO TURN THE STEERING WHEEL AND GET BACK HOME. IF I WAS DRIVING AROUND 40 MPH, IT WAS SLIGHTLY EASIER TO STEER. BUT WHEN TURNING AT SLOW SPEEDS, I HAD TO USE ALL MY STRENGTH TO TURN THE WHEEL. I ATTEMPTED TO RESET THE WARNINGS BY DISCONNECTING THE BATTERY AND WAITING 10 MIN BEFORE REATTACHING THE BATTERY. IT DID NOT FIX THE ISSUE. HAVEN'T DRIVEN IT SINCE.
WHEN I TURNED ON MY VEHICLE AND WENT TO MOVE, I HAD NO POWER STEERING. I HAD A MESSAGE "POWER STEERING ASSIST FAIL". I TURNED THE CAR OFF AND BACK ON AND THE ERROR WENT AWAY. I AM CALLING THE FORD DEALER NOW FOR MORE INFORMATION/
" TAKATARECALL" POWER STEERING ASSIST FAULT SHOWED ON THE DASH WHEN I TURNED ENGINE ALONG. STEERING VEY HARD AND UNABLE TO RIDE THE CAR. THE VEHICLE WAS PARKING IN A SHOPOING MALL. RECALLS ON 2011 , 2012 AND 2014 PRESENTING SAME MECHANICAL PROBLEM STILL WAITING FOR 2010 RECALL.
WHILE DRIVING SERVICE STEERING NOW CAME ON AND NO POWER STEERING STARTED. LUCKILY A STRONG MAN WAS DRIVING AND WAS ABLE TO GET VEHICLE HOME, IF WIFE WAS DRIVING COULD HAVE BEEN A HUGE SAFETY ISSUE. TOOK TO DEALERSHIP AND STEERING RACK HAD TO BE REPLACED.
MY VEHICLE HAS THE TENDENCY OF REDUCING ACCELERATION, WHEN YOU ARE DRIVING AT A SPEED OF 35 OR ABOVE THE CAR WILL SLOW DOWN AND ALMOST COME TO A COMPLETE STOP. IF YOU ARE IN THE FAST LANE AND YOUR CAR WILL NOT ACCELERATE WHAT CAN YOU DO IF THERE IS LOTS OF TRAFFIC BEHIND YOU, THIS WILL DEFINITELY CAUSE AN ACCIDENT BECAUSE YOU HAVE NO WHERE TO GO AND CARS ARE RIGHT UP ON YOU. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS PROBLEM HAS HAPPENED TO ME 4 TIMES WHEN I WAS ON JUST THE STREETS AND NOT THE HIGHWAY, I WAS GOING 45 MPH AND ALL OF A SUDDEN MY CAR LOSES SPEED AND IT WENT ALL THE WAY DOWN AND NO MATTER HOW MUCH I TRIED TO ACCELERATE IT WOULD NOT GO ANY FASTER, SO I COASTED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND CALLED MY SON TO MEET ME BECAUSE I DIDN'T KNOW IF IT WOULD START AGAIN. IT DID BUT THE ENGINE LIGHT STAYED ON. I STARTED DRIVING IT AGAIN AND IT DID THE SAME THING. I GOT A LITTLE CLOSER TO HOME AND PULLED OVER TO THIS EXXON GAS STATION; SIT THERE UNTIL MY SON CAME AND HE STARTED IT AGAIN AND HE FOLLOWED ME HOME. A FEW DAYS LATER IT DID IT AGAIN; IT HAS DONE THIS 4 TIMES EVEN THIS MORNING ON MY WAY TO THE FORD DEALERSHIP WHOM I THOUGHT WAS GOING TO FIX THE PROBLEM BUT WANTED ME TO PAY THEM $115 OUT OF POCKET FOR A DIAGNOSTIC THAT I SHOULD NOT BE PAYING ANYTHING THAT IS THEIR MISTAKE OR MESS UP. I WILL SEE IF I CAN ROUND UP ENOUGH COMPLAINTS FOR A CLASS ACTION LAWSUIT, BECAUSE WHY WOULD I HAVE TO PAY FOR SOMETHING THAT'S THEIR FAULT WHEN THE CAR WAS
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE LUG NUTS AND WHEEL STUDS PREMATURELY FRACTURING ON THE FRONT PASSENGER SIDE WHEEL. ONE OF THE LUG NUTS FRACTURED IN THE DRIVEWAY AND ANOTHER LUG NUT WAS MISSING MONTHS LATER. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP WHO WAS SERVICING THE WHEELS WHEN THE STUD PREMATURELY FRACTURED ON THE SAME WHEEL. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO THE DEALER. THE DEALER PROVIDED NO REMEDY. THE MANUFACTURER STATED THAT A RECALL REPAIR HAD BEEN PERFORMED AND PROVIDED NO SOLUTION. THE CONTACT WAS UNABLE TO DETERMINE IF THE FAILURE WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 36,292.
TAKATA RECALL IN A PERIOD OF 30 DAYS I LOST POWER STEERING CONTROL TWICE WHILE OPERATING THE VEHICLE. ON BOTH OCCASSIONS I PULLED OVER AND TURNED THE CAR OFF AND ON AND THE POWER STEERING CONTINUE WORKING. DUE TO THE HARZARD AND SAFETY ISSUES OF THIS FAULTY POWER STEERING PUMP, I TOOK THE VEHICLE TO MY FORD LOCAL DEALERSHIP. THEY SAID THAT THEY WOULD FIX IT AND NEEDED TO REPLACE THE ENTIRE POWER STEERING ASSEMBLY, COST WAS OVER $1,600.00 DOLLARS. THE SAME DAY I FOUND OUT THAT THERE IS A RECALL FOR THE SAME MODEL BUT 1 YEAR NEWER. I CONTACTED FORD AND THEY REFUSED TO REPLACE IT BECAUSE MY MANUFACTURE DATE DID NOT CORRESPOND TO THE CURRENT OPEN RECALL # 15S18. THE CAR IS RUNNING FINE RIGHT NOW BUT AS YOU CAN UNDERSTAND THIS IS A FAULTY POWER STEERING ISSUES AND I DONT FEEL SAFE DRIVING THIS CAR LIKE THIS.
VEHICLE POWER STEERING ASSIST FAILURE. RESTARTED THE VEHICLE AFTER DROPPING MY WIFE OFF. STEERING FAILED AS I WAS BACKING UP (VEHICLE IN MOTION WHEN FAILURE OCCURRED). DISPLAY INDICATED VEHICLE POWER STEERING ASSIST FAILURE (OR WORDS TO THAT EFFECT) SIMULTANEOUSLY WITH LOSS OF ASSIST. NOTE THAT LOSS OF ASSIST DOESN'T DEFAULT TO MANUAL STEERING EFFORTS. ONE CAN MANUALLY STEER BUT ONLY WITH HERCULEAN EFFORT. MY WIFE WOULD NOT HAVE BEEN ABLE TO STEER. VERY LUCKY THIS DIDN'T HAPPEN WHILE ON THE ROAD AT SPEED (WHICH IS 90% OF THIS VEHICLES DRIVING).
I TURNED ON MY CAR WHILE IT WAS STATIONARY AND THE POWER STEERING IN MY CAR DID NOT WORK AND I RECEIVED AN ERROR MESSAGE ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT". I ALSO RECEIVED A MESSAGE SAYING THE ACTIVETRAK WAS NOT WORKING AS WELL. I TOOK IT TO A FORD DEALER SHIP AND WAS TOLD MY STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED.
DAUGHTER WAS DRIVING 2010 FORD FUSION TO SCHOOL WHEN SHE UNEXECTEDLY LOST POWER STEERING. FORTUNATELY, SHE WAS ALBE TO SAFELY PARK THE CAR. WHEN I WENT TO GET THE CAR IT WAS DISPLAYING BOTH A "SERVICE ADVANCETRAC" AND A "SERVICE POWER STEERING NOW" WARNING.
MY 17 YEAR OLD SON DROVE CAR HOME RESIDENTIAL NEIGHBORHOOD, COMPLAINING IT WAS HARD TO TURN. I GOT IN CAR AND SERVICE ADVANCE TRAC CAME UP AS WELL AS POWER STEERING ASSIST FAULT. YOU CAN'T TURN THE STEERING WHEEL, WHILE DRIVING!! SO UNHAPPY AS I THOUGHT FORD FUSION HAD A GOOD REPUTATION. THIS IS TRULY VERY DANGEROUS, AND I FIND IT UPSETTING THAT 2010 YEAR HAS NOT BEEN RECALLED. GOING TO TAKE TO SERVICE NOT LOOKING FORWARD TO THE COST AS I'M SEEING ITS OVER A THOUSAND DOLLARS!! *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
POWER STEERING WENT OUT WHILE DRIVING. CALLED DEALER AND THERE WAS NO RECALL. MECHANIC SAID NEEDED NEW RACK ON RACK AND PINION. COST $1500.00. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE AT A DEALER FOR ROUTINE REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR MAIN SEAL WAS LEAKING OIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,940. UPDATED 01/04/17*LJ UPDATED 02/13/17.*JB
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT A SLOW SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO EXERT EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT STATED TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED NORMALLY. THE DEALER STATED THAT THE STEERING GEAR INTERNAL MODULE FAILED, AND WAS A FIXED NON-REPAIRABLE COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I HAVE CALLED THE DEALER 2 XS NOW AND NEITHER TIME HAVE THEY HAD THE PART THAT NEEDS TO BE FIXED FROM THE RECALL. I ALSO JUST FOUND OUT THAT THERE IS A 2ND RECALL ON MY VEHICLE. I WOULD LIKE A NEW VEHICLE- A TRADE IN ASAP. AS ONE OF THESE CAN RESULT IN DEATH AND MY CHILDREN ARE AT RISK.
AFTER STARTING THE CAR, A POWER STEERING FAULT WOULD APPEAR ON THE DASH STARTING AROUND 60K MILES. THE POWER STEERING WILL NOT ENGAGE WITH THIS FAULT. IF THE CAR WAS TURNED OFF AND THEN TURN BACK ON, THE FAULT WOULD DISAPPEAR. THIS CONTINUED OFF AND ON UNTIL 110K MILES AND NOW NO MATTER HOW MANY STARTS AND STOPS, THE FAULT WILL NOT DISAPPEAR.
MY 2010 FORD FUSION HAS A FAULTY BRAKE SYSTEM. WHILE DRIVING ON A HIGHWAY, THE VEHICLE'S BRAKE PEDAL SUDDENLY BECAME UNRESPONSIVE AND NEEDED TO "HIT THE FLOOR" TO GET THE VEHICLE TO STOP. THE BRAKE PEDAL FELT "SPONGY" AND DID NOT SEEM TO BE APPLYING THE TYPICAL PRESSURE AS BEFORE. THE BRAKE SYSTEM WAS INSPECTED BY A FORD DEALERSHIP AND RECOMMENDED NEW BRAKE PADS, ROTORS, AND CALIPERS(ALTHOUGH THE VEHICLE HAD BEEN PROPERLY MAINTAINED AND SERVICED). AFTER REPLACING ALL OF THE MENTIONED COMPONENTS THE ISSUE REMAINED. THE DEALERSHIP THEN SUGGESTED REPLACING THE HYDRAULIC CONTROL UNIT (HCU). THE HCU HAS BEEN IDENTIFIED IN FORUMS ONLINE AS A KNOWN PROBLEM WITH FORDS TO INCLUDE THE EDGE AND ESCAPE. THE HCU REPLACEMENT IS A COSTLY REPAIR THAT FORD SHOULD BE INVESTIGATING. ROAD SAFETY SHOULD BE THEIR PRIORITY AND BRAKE FAILURE CAN BE FATAL. *TR
STEERING BECAME EXTREMELY DIFFICULT WHILE DRIVING ON THE FREEWAY TURNING THE STEERING WHEEL TO EXIT THE FREEWAY. *TR
MY WIFE WAS DRIVING HER 2010 FORD FUSION WHEN SHE HIT A POT HOLE WHICH CAUSED THE POWER STEERING ASSIST MODULE TO STOP WORKING. SHE IN TURN LOST ALL POWER STEERING AND ALMOST LOST CONTROL OF THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING DID NOT RESPOND AND THE "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,750.
TAKATA RECALL STARTED ENGINE LIGHT POPPED ON POWER STEERING FAILURE STEERING WHEEL WOULD NOT TURN,TURNED ENGINE OFF STARTED ENGINE AGAIN LIGHT WENT OFF AND STEERING WERE NORMAL.I KNOW A RECALL WERE ON 2011 AND UP WHAT ABOUT THE 2010 FORD FUSION?
POWER STEERING LOCKED UP AT VERY LOW SPEED WHEN MAKING TURN; DASH WENT DARK, POWER ASSIST FAILURE DISPLAYED. TURNED OFF IGNITION, THEN BACK ON AND POWER RESTORED. REPAIR SHOP, FOR THE SECOND TIME IN 3 YEARS, REPLACED POWER STEERING RACK AND PINION UNIT. 70K MILES ON THIS CAR. FORD RECALLED 2011 FOR THIS BUT NOT 2010 YET IS VERY DANGEROUS. FORD REFUSES TO ACKNOWLEDGE PROBLEM WITH 2010 FUSION STEERING.
GASOLINE SMELL INSIDE CAR. POOR GAS MILEAGE. SMELL IS THERE WHILE IN MOTION.
UNABLE TO STEER CAR. CAR WAS STATIONARY. CAR WAS PARKED IN A PARKING LOT. WAS LEAVING THE SITE. I STARTED CAR AND WHEN I STARTED TO MOVE I REALIZED THE STEERING WAS NOT WORKING. I WAS UNABLE TO STEER CAR. IMMEDIATELY STOPPED AND CALLED AAA FOR A TOW TO THE LOCAL FORD DEALERSHIP. *TR
MY DAUGHTER WAS DRIVING HOME FROM WORK LAST NIGHT MADE A TURN AND THE POWER STEERING LOCKED UP, THE DASH WENT DARK AND IT DISPLAYED A POWER ASSIST FAILURE, SHE STOPPED THE CAR, TURNED THE IGNITION OFF THEN ON AND THE POWER STEERING WORKED SO SHE COULD GET HOME. ON THE WAY TO DROPPING THE CAR OFF AT THE REPAIR SHOP THE POWER STEERING FAILED AGAIN. THIS IS A VERY SERIOUS PROBLEM WITH THIS 2010 FORD FUSION THE POWER STEERING HAS FALLEN NOT ONCE BUT TWICE, WE REPLACED THE POWER STEERING RACK AND PINION 3 YEARS AGO AT 69,460 MILES. THE REPAIR SHOP JUST CALLED AND THE DIAGNOSTIC CODE IS THAT THE POWER STEERING RACK AND PINION HAS FAILED AGAIN AT 98,000 MILES. I CALLED FAIR OAKS FORD AND THEY SAID THEY HAVEN'T HAD ANY ISSUES LIKE I DESCRIBED BUT YOU CAN SEE ON THE WEBSITE THAT THERE ARE HUNDREDS OF ISSUES. WHY HASN'T THERE BEEN A RECALL FOR THIS PROBLEM. *TR
THE ELECTRIC POWER STEERING ON THE VEHICLE WENT COMPLETELY OUT WHILE DRIVING THE VEHICLE AFTER THE INDICATOR LIGHT WARNING TO SERVICE SOON CAME ON. THIS HAPPENED ON A MAJOR ROADWAY WHERE THE SPEED LIMIT IS POSTED AT 55 MILES PER HOUR WHILE THE VEHICLE WAS IN MOTION. DURING THE TURN IS WHEN IT BECAME MORE EVIDENT THAT IT HAD ALREADY GONE OUT, AS THE TURN IS NARROW AND IT ALMOST CAUSED AN ACCIDENT WITH THE CAR IN THE LANE CLOSE TO THE DIRECTION I WAS GOING IN. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IDLING AT A STOP LIGHT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A SPRAINED WRIST, NECK, AND SHOULDER PAINS. THE OTHER TWO OCCUPANTS SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE VEHICLE WAS INSPECTED BY TWO CLAIM ADJUSTORS AND THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →