Page 48 of 103 · complaints 2,351–2,400 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Unknown or Other
Filed Jan 13, 2017109,500 milesMD

LIKE SO MANY OTHERS HAVE EXPERIENCED, TODAY THE DRIVER DOOR HANDLE STOPPED WORKING. DOOR CANNOT BE OPEN FROM INSIDE. DRIVER MUST CLIMB OVER TO THE PASSENGER SIDE TO EXIT OR ELSE ROLL DOWN THE DRIVER WINDOW TO OPEN FROM THE OUTSIDE. THIS SHOULD BE A RECALL ISSUE.

Air Bags
Filed Jan 12, 2017TX

TAKATA RECALL I RECEIVED A NOTICE IN JUNE 2016 ABOUT MY AIRBAGS BEING RECALLED AND NOW 7 MONTHS LATER THEY ARE STILL NOT READY TO PROVIDE A REMEDY.

Air Bags
Filed Jan 12, 201733,745 milesFL

TAKATA RECALL. WE HAVE TAKEN THE VEHICLE 4 TIMES TOWED TO THE SAME FORD DEALERSHIP. LORENZO FORD IN HOMESTEAD, FLORIDA. STEERING WHEEL LOCKED COULD NOT TURN OR STEER. WHILE DRIVING THE VEHICLE WITH MY FAMILY IN THE CAR AND TURNING ON A BUSY INTERSECTION ON 157 AVENUE AND NORTH KENDALL DRIVE WE ALMOST GOT INTO A VERY SERIOUS ACCIDENT HEAD ON. ON ANOTHER OCCASION WHILE TURNING ON SW 137 AVENUE AND 152 STREET AGAIN THE STEERING WHEEL LOCKED UP. ALSO WE PAID $1800.00 TO THE DEALERSHIP FOR REPAIRS FOR THIS PROBLEM AND THE VEHICLE IS SITTING IN OUR DRIVEWAY WITH THE SAME ISSUE A LOCKED STEERING WHEEL. IT SHOWS THAT THE AIRBAG IS OPEN AND IT IS NOT. WE ARE VERY UPSET AND DISSATISFIED WITH THE SERVICE THAT WAS PERFORMED AT THE DEALERSHIP. WE NEED HELP.THERE COULD HAVE BEEN A SERIOUS ACCIDENT AND PERHAPS LOSS OF LIFE. WE USUALLY DON'T COMPLAIN BUT THIS IS NOT ACCEPTABLE. WE HAVE NOT YET RECEIVED NOTICE THAT THE PART IS IN TO FIX THIS PROBLEM. IT'S BEEN SINCE JULY 2016 THAT WE RECEIVED THE LETTER FOR THE RECALL AND NOTHING HAS HAPPENED SO FAR. THE PART THAT WAS REPLACED WAS THE GEAR ASSEMBLY -STEERING $1186.74 PLUS LABOR. SINCE 5/2016 -10/2016 ITS BEEN IN THE DEALERSHIP 4 TIMES. STILL NOT DRIVABLE. *TR

Steering
Filed Jan 10, 2017150,000 milesOH

POWER STEERING FAILURE WHILE DRIVING. VEHICLE REPORTS ERROR CODE, AND ALL POWER STEERING IS LOST WITHOUT WARNING. DEALER'S SERVICE DEPARTMENT SAYS IT IS A MANUFACTURING DEFECT BUT IS NOT COVERED UNDER CURRENT RECALL. *TR

Steering
Filed Jan 9, 2017130,000 milesOH

POWER STEERING ASSIST FAULT. NHTSA ALREADY HAS AN OPEN INVESTIGATION, I'M JUST ANOTHER PERSON EXPERIENCING THIS PROBLEM WITH MY 2010 FORD FUSION, WHICH HAS NOT BEEN ISSUED A RECALL BY FORD. EXTREME DIFFICULT TURNING THE CAR, ESPECIALLY AT LOW SPEEDS.

Steering
Filed Jan 9, 2017209,000 milesAL

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ADVANCE TRAC AND POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 209,000.

SteeringCrash
Filed Jan 9, 2017105,000 milesOH

POWER STEERING NOT WORKING. TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE RIGHT FRONT KNEE AND ELECTRIC POWER STEERING RACK AND RESET FAULT CODES FOR STEERING ANGLE AND ABS. POWER STEERING WORKED FOR APPROXIMATELY 40 MILES. DROVE TO SUPERMARKET. CAME OUT OF MARKET TO FIND POWER STEERING NOT WORKING (STATIONARY). TOOK DIRECTLY TO FORD DEALER. FORD DEALER UPDATED SOFTWARE, PERFORMED STEERING ANGLE RESET, AND CLEARED ALL CODES AFTER REPROGRAMMING. POWER STEERING WORKED FOR APPROXIMATELY 50 MILES. LEAVING WORK I FOUND THE POWER STEERING NOT WORKING AGAIN (STATIONARY). *TR

Electronic Stability Control (esc)
Filed Jan 7, 201770,000 milesLA

ELECTRIC POWER STEERING WENT OUT WHILE DRIVING ON STATE HIGHWAYS, MAKING IT ALMOST IMPOSSIBLE TO DRIVE, STEER TO A SAFE PLACE JUST TO PREVENT A HEAD ON COLLISION.WITHOUT ANY WARNING DRIVING AND OUT OF NOWHERE ELECTRIC POWER STEERING GOES OUT WHILE IN A CURVE I CAN GUARANTEE YOU THE AVERAGE DRIVER WILL END UP IN A CRASH, POSSIBLY DEAD. I WAS ONLY LUCKY NO ONE WAS COMING TOWARDS ME. COST WAS AROUND 1,200$ AT FORD DEALERSHIP. I'M NOT SURE THE DATE OF THE INCIDENT, IT WAS OVER A YEAR AGO.

Service BrakesCrash
Filed Jan 5, 201721,359 milesCT

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, WHICH RESULTED IN NO BRAKE FUNCTIONALITY. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,359.

Steering
Filed Jan 5, 2017130,000 milesMN

I AM JUST WONDERING WHAT THE STATUS IS OF THE STEERING LOCKUP WITH THE 2010 FORD FUSIONS. MY SON HAS THIS CAR AND THE STEERING IS COMPLETELY LOCKED UP. LUCKILY HE WAS NOT DRIVING IT. IT WAS JUST AFTER STARTING IT THIS MORNING. HE CALLED FORD AND THEY TOLD HIM THAT HIS VIN WAS NOT UNDER THE RECALL. I AM HAVING TROUBLE UNDERSTANDING WHY NOT WHEN IT FALLS IN THE BAD YEAR RANGE AND CLEARLY HAS THE SAME ISSUE. I FEEL THAT FORD SHOULD COVER THIS ONE. *TR

Air Bags
Filed Jan 4, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Jan 4, 201792,000 milesMI

I WAS DRIVING AND THE POWER STEERING WENT OUT. THE SERVICE POWER STEERING CAME ON AND SERVICE ADVANCETRAC CAME ON. *TR

Steering
Filed Jan 4, 2017142,000 milesCA

POWER STEERING STOPPED WORKING ON MY 2010 FORD FUSION. POWER STEERING FAILED WHEN CAR WAS STARTED WHILE SITTING IN DRIVEWAY. TOOK TO SHOP AND TOLD A $1500 STEERING GEAR REPLACEMENT IS REQUIRED. 2011-13 YR MODELS WERE RECALLED FOR SAME PROBLEM. FORD WILL NOT AND HAS NOT YET INCLUDED 2010'S IN THE RECALL. 1000'S OF ONLINE COMPLAINTS

Steering
Filed Jan 4, 2017NC

POWER STEERING WENT OUT ON MY WAY HOME ON DECEMBER 20 2016. TOOK IT TO THE DEALER ON JANUARY 4 2017 AND WAS TOLD THE STEERING RACK HAD TO BE REPLACED. SEEN WHERE FORD HAD A PROBLEM WITH THE STEERING FAILING ON THIS MODEL. THERE WERE SOME RECALLS ON SOME BUT NOT ON MINE.

Service Brakes
Filed Jan 4, 2017102,000 milesWI

THE BRAKE PEDAL ON MY FORD FUSION SPORT WENT SOFT ALMOST TO THE FLOOR WHEN COMING TO AN INTERSECTION IN COLD SLIPPERY CONDITIONS. THIS CONDITION HAPPENED TWICE WITHIN TWO WEEKS. I HAD THE CAR CHECKED OUT BY A FORD DEALER AND THEY FOUND NOTHING. IT HAPPENED AGAIN TWO WEEKS LATER SLOWING DOWN (40MPH) APPROACHING A SHARP CORNER. THIS TIME THE BRAKES DID NOT RECOVER. THE DEALER IS CHANGING THE HYDRAULIC CONTROL UNIT FOR THE ABS SYSTEM. THIS IS A VERY DANGEROUS CONDITION AND WARRANTS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. IT IS GOING TO COST ME $1,900 TO REPAIR AND FORD SHOULD BE PAYING FOR THIS THROUGH THE RECALL PROCESS. I DO NOT WANT ANYONE INJURED BECAUSE OF THIS FAILURE MODE.

Steering
Filed Jan 3, 2017127,600 milesVA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,600.

Fuel/Propulsion System
Filed Jan 2, 201780,000 milesFL

RECALL 15S34 FUEL TANK AND PURGE VALVE INSPECTION: I RECEIVED A NOTICE FOR RECALL AND I DELIVERED MY VEHICLE FOR INSPECTION ON FEBRUARY 20, 2016. FORD REPLACED MY PURGE VALVE BECAUSE IT HAD FAILED. MY PAPERWORK SHOWS THE INSPECTION WAS COMPLETED PRIOR TO 0830.THE PROBLEM IS I BEGAN TO SMELL GAS A FEW MONTHS LATER. THE SMELL BECAME WORSE AND I RETURNED MY VEHICLE TO FORD ON NOVEMBER 28, 2016 FOR INSPECTION. FORD SAID MY TANK IS CRACKED AND NEED REPLACEMENT. I ASKED FORD TO COVER THE COST OF THE TANK REPLACEMENT AND THEY REFUSED. I BELIEVE FORD SHOULD COVER THIS COST DUE TO CONDITION OF THE TANK. THE TANK'S CRACK WAS CAUSED BY INTERNAL PRESSURE (SEE PHOTOS). I DON'T BELIEVE THE TANK WAS PROPERLY INSPECTED. I DON'T BELIEVE THE FORD DEALER COULD HAVE TESTED THE SYSTEM AND REPLACED THE PURGE VALVE AND DROPPED THE TANK AND TESTED THE SYSTEM IN ONE HOUR. NOTE: THE DEALER OPENS AT 0730 ON SATURDAYS AND THE INVOICE SHOWS THE DEALER COMPLETED EVERYTHING AT 0829. INVOICE DOES NOT SHOW THE DEALER USING A GASKET AFTER TANK INSPECTION. PLEASE HELP ME RECOVER THE COST OF THE TANK REPLACEMENT.

Wheels
Filed Jan 2, 2017181,000 milesIL

WHEEL STUDS FRACTURE WHILE IN MOTION ON SMOOTH ROADWAYS CITY STREETS AS WELL AS HIGHWAYS AT VARIABLE SPEEDS BETWEEN 5MPH TO 60MPH . STUDS HAVE BEEN REPLACED 7 TIMES. ISSUE IS REOCCURRING.

Air Bags
Filed Dec 31, 2016NC

TAKATA RECALL

Structure › Body › Door
Filed Dec 29, 201650,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FAILED TO OPEN. THE CONTACT HAD TO PULL HARD ON THE DRIVER SIDE LOCK IN ORDER FOR THE DOOR TO OPEN. THE CONTACT TOOK THE VEHICLE TO A COLLISION CENTER TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

Service Brakes
Filed Dec 29, 201670,000 milesOH

BRAKE PEDAL HAS EXCESSIVE TRAVEL; BRAKES WILL WORK BETTER AFTER INITIAL PEDAL DEPRESSION, NO SIGN OF BRAKE FLUID LEAK,NOT LOW ON BRAKE FLUID, NO INDICATION OF BAD MASTER CYLINDER. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY.

Service Brakes
Filed Dec 29, 201697,490 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ

Service Brakes
Filed Dec 29, 201652,046 milesIL

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR OF THE VEHICLE. THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,046. UPDATED 02/15/2017*CT *TR

Service Brakes
Filed Dec 29, 2016120,000 milesMA

THE BRAKES SEEM TO LOSE PRESSURE, SO THAT THE PEDAL HAS TO BE PUSHED ALMOST ALL THE WAY TO THE FLOOR BEFORE GRABBING. IT TAKES LONGER TO STOP THAN IT SHOULD IN THOSE INSTANCES. THIS HAS HAPPENED ON SEVERAL OCCASIONS, BUT IS NOT A CONSISTENT PROBLEM. THE FORD DEALERSHIP SAYS IT CAN FIND NO PROBLEM. IT SEEMS AS IF IT COULD LEAD TO A SERIOUS ACCIDENT IF IT OCCURRED AT THE WRONG TIME. IT OCCURS WHEN DRIVING AND TRYING TO COME TO A STOP. *TR

Engine
Filed Dec 28, 201681,000 milesWA

WITHOUT WARNING, DRIVING HIGHWAY SPEEDS WE LOST POWER. GOT THE CAR STARTED AGAIN AND REALIZED THERE WAS NO HEAT, THEN NOTICED THE TEMPERATURE GAUGE WAS ON HOT. THE BATTERY LIGHT, CHECK ENGINE LIGHT AND WRENCH LIGHT TURNED ON. WE EVENTUALLY HAD TO BE TOWED AT A COST OF $460. THE MASTER MECHANIC IDENTIFIED THE WATER PUMP CRACKED, THEN RESEALED ITSELF AND COOLANT MIXED WITH THE OIL WHICH KILLED THE ENGINE. HE SAID THERE WOULD HAVE NOT BEEN ANY WARNING AND THIS ISSUE HAS BEEN SEEN BEFORE AND IS CATASTROPHIC. WE NOW HAVE TO REPLACE THE ENGINE AT A COST OF $8000. THERE ARE FORUMS ONLINE WITH OTHER FUSION OWNERS EXPERIENCING THE SAME ISSUE BUT NO RECOGNITION OR RECALL FROM FORD. I HAVE HAD ISSUES WITH THIS CAR SINCE THE DAY I BOUGHT IT. I HAD TO HAVE MY ELECTRONIC THROTTLE BODY REPLACED TWICE, ALSO NOT A RECALL BY FORD BUT A CUSTOMER SATISFACTION PROGRAM. I GUESS THEY ARE OK WITH HAVING CARS LITERALLY TURNING OFF AT HIGHWAY SPEEDS BEFORE THEY FIX THE ISSUES. *TR

Steering
Filed Dec 27, 2016162,000 milesIA

WHILE DRIVING IN TOWN ALL THE SUDDEN MY SERVICE ADVANCETRAC AND POWER STEERING WARNING LIGHTS COME ON. THE POWER STEERING WAS STILL WORKING I WAS ON THE WAY OUT OF TOWN SO I STOPPED SHUT MY CAR DOWN AND RESTARTED AND GOT THE ERROR SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW WARNING LIGHTS AND LOST POWER STEERING. LUCKY AT THIS TIME I WAS DRIVING AND NOT EITHER OF MY TEENAGE SONS. NOT SURE WHY THESE GO OUT UNEXPECTEDLY WITH NO WARNING BUT SEEING THAT THERE ARE LITERALLY THOUSANDS OF COMPLAINTS WITH THIS HAPPENING YET THE RECALL STARTS IN 2011 TO FIX THIS? *TR

Steering
Filed Dec 26, 201668,000 milesVA

I WAS DRIVING AND ALL OF THE SUDDEN THE POWER STEERING WENT OUT. *TR

Electronic Stability Control (esc)Fire
Filed Dec 20, 2016MI

MY CHILD WAS DRIVING MY FORD 2010 FUSION AND IT SUDDENLY CAUGHT FIRE DESTROYING THE ENGINE AND SURROUNDING COMPONENTS, EVERYTHING INSIDE THE CAR WAS MELTED. FIRE DESTROYED THE FRONT OF THE INSIDE OF THE CAR . THERE WERE NO CHECK ENGINE LIGHTS OR OTHER WARNING SIGNS DISPLAYED ON THE CAR DASHBOARD. *TR

Electronic Stability Control (esc)
Filed Dec 20, 201689,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT, A MECHANIC, STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, THE WARNING LIGHTS FLASHED TO SERVICE THE EPS, AND THE STABILITY TRACTION CONTROL AND VARIOUS WARNING INDICATORS FLASHED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART IT, BUT THE FAILURE CONTINUED. THE VEHICLE WAS DIAGNOSED BY A DEALER WHO INDICATED THAT THE RACK AND PINION NEEDED TO REPLACED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A LEAK FROM THE AIR CONDITIONER DRAIN ON TOP OF THE STEERING GEAR. IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE DEALER'S MECHANICAL DIAGNOSIS WAS A SUFFICIENT SOLUTION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Electronic Stability Control (esc)
Filed Dec 15, 2016MI

WHILE DRIVING AT POSTED SPEED, POWER STEERING ASSISTANCE UNEXPECTED FAILED. DRIVER ERROR NOTICE "SERVICE POWER STEERING NOW" DISPLAYED IMMEDIATELY, FOLLOWED SOON BY "SERVICE ADVANCETRAC." JUST BARELY KEPT THE VEHICLE ON THE ROAD, AVOIDING A RATHER LARGE DITCH. LOCAL MECHANIC DIAG REVEALED THE FOLLOWING RELEVANT DIAG CODES: * C1277 (INVALID OR MISSING DATA FOR STEERING WHEEL ANGLE SENSOR) * C1963 (STABILITY CONTROL INHIBIT WARNING). *TR

Steering
Filed Dec 14, 2016110,000 milesOH

TOTAL LOSS OF STEERING WHILE PULLING OUT OF DRIVEWAY. WARNINGS ON DASH FOR SERVICE STEERING NOW AND SERVICE ADVANCETRAC.

Steering
Filed Dec 13, 2016125,000 milesAL

POWER STEERING SUDDENLY WENT OUT TURNING IN PARKING LOT.GOT IT TO THE SHOP HE FINALLY GOT TO WORK ON IT AND EVERYTHING WORKED FINE CAN'T FIX WHAT'S NOT BROKE. PICKED IT UP AND BEFORE MY WIFE GOT HOME SUDDENLY WENT OUT AGAIN COMING DOWN A CITY STREET, NO WARNING VERY DANGEROUS 2011-12 WAS RECALLED FOR SAME REASON NEED TO INCLUDE 2010.

Wheels
Filed Dec 13, 2016145,000 milesTX

ONE OF THE POST ON MY WHEEL IS BROKEN.

Air Bags
Filed Dec 13, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Dec 13, 2016139,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE SERVICE ADVANCED TRAC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Wheels
Filed Dec 13, 2016147,000 milesTN

SINCE PURCHASING MY CERTIFIED PREOWNED 2010 FORD FUSION I HAVE HAD 6 SEPARATE OCCASIONS WHERE 1-2 WHEEL STUDS BROKE OFF COMPLETELY FROM THE WHEEL. THE LAST INCIDENT I HAD 4 OUT OF THE 5 BREAK OFF AND HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP. I CONTACTED FORD CONCERNING THIS ISSUE ON THE THIRD OCCASION OF ME REPLACING THE STUDS. THEY GAVE ME AN INCIDENT # AND TOLD ME TO GIVE IT TO THE DEALERSHIP WHEN THEY FIXED THE WHEEL. AFTER GIVING THE DEALERSHIP ASSOCIATE THE NUMBER SHE EXPLAINED THAT IT HAD BEEN DENIED BY FORD STATING THERE HAD BEEN A RECALL BUT MY WHEEL WAS NOT THE RIGHT SIZE. THE DEALERSHIP STILL REPLACED THE STUDS FOR FREE AS A COURTESY TO ME. THIS LAST TIME I STOPPED AT A STOP SIGN THEN TURNED LEFT ONTO A HIGHWAY AND AS SOON AS I TURNED THE STUD BROKE OFF AND I RAN OVER IT.I HAVE ALSO HAD THEM BREAK OFF DRIVING DOWN THE INTERSTATE AND HIT THE SIDE OF MY CAR. THE MOST CURRENT INCIDENT HAPPENED YESTERDAY 12/12/2016 WITH THE CAR BEING TOWED TO THE DEALERSHIP ON 12/13/2016. *TR

Steering
Filed Dec 12, 2016125,000 milesKS

ON DECEMBER 9, 2016 AT APPROXIMATELY 1930, I WAS BACKING MY 2010 FORD FUSION OUT OF MY DRIVEWAY WHEN A WARNING LIGHT CAME ON IMMEDIATELY FOLLOWED BY "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING". AT THIS TIME POWER STEERING WAS STILL FUNCTIONING PROPERLY. BY THE TIME I MADE IT TO THE END OF MY BLOCK - APPROXIMATELY 500 FEET, THE INSTRUMENT PANEL DISPALYED "SERVICE POWER STEERING NOW". IT WAS AT THIS POINT, THAT THE POWER STEERING STOPPED WORKING ENTIRELY. I NARROWLY MISSED A VEHICLE ENTERING THE INTERSECTION AND ENDED UP PARTLY IN MY NEIGHBOR'S YARD. I DROVE THE CAR BACK TO MY HOUSE. I THEN DROVE THE CAR TO ZECK FORD IN LEAVENWORTH, KANSAS FOR SERVICING THE NEXT DAY. THE CAR IS STILL AT THE SERVICE CENTER.

Air Bags
Filed Dec 12, 2016LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Dec 12, 2016180,000 milesAR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Steering
Filed Dec 12, 2016101,000 milesAR

WHILE DRIVING THE VEHICLE STRAIGHT DOWN A CITY STREET AT APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY WENT OUT AND WERE TWO WARNING MESSAGES "SERVICE POWERING NOW" AND "SERVICE ADVANCETRAC". WITH DIFFICULTY, THE CAR WAS PULLED INTO A PARKING AREA A COUPLE HUNDRED FEET DOWN THE ROAD. THE FORD MECHANIC THAT DIAGNOSED THE ISSUE ADVISED US THE ELECTRONIC STEERING GEAR HAD GONE OUT AND IT WOULD BE ABOUT $1850 TO REPLACE IT. WE WERE LUCKY THIS HAPPENED AT RELATIVELY LOW SPEED WHILE DRIVING STRAIGHT. IF IT HAD HAPPENED NEAR OTHER VEHICLES WHILE TURNING IT MAY HAVE CAUSED AN ACCIDENT. *TR

Air BagsCrash
Filed Dec 10, 201650,000 milesAZ

TAKATA INFLATORS REAR-END COLLISION CAUSED AIR BAG TO DEPLOY WITHOUT INFLATION--NO SIGNIFICANT INJURY

Power Train
Filed Dec 9, 201625,000 milesAR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED GEARS ROUGHLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000.

Steering
Filed Dec 9, 201640,000 milesIL

DRIVING HOME FROM WORK DOWN A SIDE STREET, WITHOUT WARNING SERVICE POWER STEERING NOW MESSAGE CAME ON AND ALSO ADVANCE TRAC WARNING CAME ON AND THE STEERING WHEEL WAS STIFF AND VERY VERY DIFFICULT TO MOVE. TOOK ME 20 MINS TO PARK MY CAR WITH ALL MY STRENGTH. *TR

Air Bags
Filed Dec 9, 2016FL

I'VE CALLED FORD AND THEY SAY THE RECALL IS NOT DANGEROUS; HOWEVER, THE RECALL NOTE SAYS THAT MY AIRBAG COULD BE DEADY. IN ADDITION, THE CAR HAS BEEN ON THE ROAD FOR 7 YEARS AND I LIVE IN A VERY HUMID STATE (FLORIDA). I'VE ASKED FOR A COMPLIMENTARY LOANER CAR SO THAT I AM NOT INJURED OR KILLED.

Steering
Filed Dec 8, 201696,492 milesIN

I STARTED MY CAR AND RECEIVED AN ALERT TONE, FOLLOWED BY A WARNING MESSAGE ON MY DASHBOARD. IT STATED POWER STEERING ASSIST FAULT. I WAS FORTUNATELY, NOT DRIVING AT THE TIME, BUT WAS STATIONARY, ABOUT TO LEAVE MY GARAGE. I HAVE NOT DRIVEN THE VEHICLE SINCE, AND EACH TIME I TURN ON THE KEY, THE WARNING REMAINS. *TR

Steering
Filed Dec 8, 2016100,000 milesFL

MY STEERING SUDDENLY WENT OUT WHILE DRIVING. THE STEERING WAS BORDERLINE INOPERABLE AFTER IT WENT OUT. THERE ARE RECALLS ON MOST YEARS EXCEPT FOR 2010. IT IS $2000 FOR A REPAIR. *TR

Air Bags
Filed Dec 7, 2016CA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Dec 5, 2016MI

POWER STEERING QUIT WORKING WHILE TUNING ON TO OUR STREET. THEN SERVICE POWER STEERING NOW CAME ON ALONG WITH ADVANCETRAC. CAR WAS MOVING ABOUT 25 MPH WHEN IT WENT OUT. *TR

Steering
Filed Dec 4, 2016145,000 milesOH

POWER STEERING FAILS LEAVING VEHICLE ALMOST IMPOSSIBLE TO TURN. HAPPENED WHEN VEHICLE WAS STATIONARY. TOOK TO CHAPMAN FORD IN MARYSVILLE OHIO FOR DIAGNOSTICS. WAS TOLD THE ELECTRONIC STEERING ASSIST CONTROL FAILED. DEALER PROVIDED ESTIMATE FOR $1,975.00 FOR REPLACEMENT. FORCED TO TRADE IN VEHICLE AND ENCUMBERED A LOSS OF $1,975.00. *TR

Steering
Filed Dec 2, 201681,000 milesIA

WHILE DRIVING 30MPH ON A RESIDENTIAL ROAD MY VEHICLE MADE AN ALERTING NOISE ACCOMPANIED BY A DASHBOARD NOTIFICATION OF POWER STEERING FAILURE AND ADVANCTRAC FAILURE, BOTH OF WHICH ADVISED ME TO SEEK SERVICE IMMEDIATELY. IT WAS NOT UNTIL A MOMENT LATER THAT I MADE IT TO THE FIRST STOPLIGHT UPON RECEIVING THE NOTIFICATION, WHILE TRAVELING AT A MORE REDUCED SPEED THAT I NOTICED MY STEERING WAS NOT OPERATING AS USUAL. I NEARLY COLLIDED WITH ANOTHER VEHICLE AS WE ATTEMPTED TO SIMULTANEOUSLY MAKE LEFT TURNS WHEN I NOTICED THAT I NEEDED TO EXERT EXCESSIVE FORCE TO ROTATE MY STEERING WHEEL. WHAT KIND OF NOTIFICATION SYSTEM WOULD ALLOW THE OPERATOR A MOMENTS NOTICE BEFORE A CHANGE IN VEHICLE PERFORMANCE OF THIS LEVEL? DEFINITELY NOT ONE THAT REGARDS THE SAFETY OR VALUE OF HUMAN LIFE. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED AND WAS INFORMED THAT IT WOULD COST $2000 FOR THE NECESSARY REPAIRS - WHICH I AM UNABLE TO MAKE. MY VEHICLE HAS JUST OVER 80,000 MILES AND I STILL OWE $5,744. I HAVE ALREADY PROVIDED MY INFORMATION TO HTTPS://WWW.FORDLAWSUITS.COM/ FOR THE POWER STEERING LAWSUIT IN PLAY.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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