WENT TO LEAVE FOR WORK 3-4-17, UPON STARTING CAR, SERVICE POWER STEERING ASSIST LIGHT ON AND UNABLE TO TURN WHEEL
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
POWER STEERING ASSIST FAULT LIGHT CAME ON AND LOST ALL POWER STEERING BACKING UP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS IDLING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE WARRANTY EXTENSION. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
COMPLETE FAILURE OF POWER STEERING SYSTEM - ALMOST CAUSED ACCIDENT
POWER STEERING FAILURE LIGHT TURNED ON AND LOST POWER STEERING WHILE BACKING OUT OF DRIVEWAY. TURNED VEHICLE OFF AND ISSUE RESOLVED.
PARKING BRAKE FREEZES IN SNOWY WEATHER WHEN APPLIED MAKING IT IMPOSSIBLE TO RELEASE. REPORTED TO DEALER WHILE UNDER WARRANTY AND THEY SAID THEY "FIXED" IT BUT IT STILL FREEZES. ONLY WAY TO FREE IT IS TO DRIVE AND CAUSE HEAT BUILD UP FREE THE BRAKE. THIS CAUSES A SAFETY HAZARD IN SNOWY CONDITIONS BECAUSE ONLY ONE REAR WHEEL IS LOCKED DOWN WHICH WILL CAUSE THE CAR TO SKID SIDEWAYS WHILE TRYING TO GET THE BRAKE RELEASED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND NOW I JUST DON'T USE THE BRAKE WHICH CAUSES ANOTHER SAFETY ISSUE WHEN PARKING ON HILLS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/02/17*LJ THE CONSUMER STATED THE MANUFACTURER DENIED THEY WERE CONTACTED BY NHTSA. UPDATED 10/12/2017*JS
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
TAKATA RECALL. FORD DEALER HAS NOT BEEN ABLE TO REPLACE AIRBAG SINCE JULY 2016. MANUFACTURER HAS NOT PROVIDED THE AIR BAG TO FORD FOR REPLACEMENT. IT IS TAKING WAY TOO LONG TO GET THE PART.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, AN AUDIBLE ALARM ACTIVATED AND THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL COULD NOT BE TURNED. DURING THE INCIDENT, THE SERVICE POWER STEERING MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.
POWER STEERING TURNED WHILE DRIVING ALMOST WENT INTO A POLL
IN 2014 THE POWER STEERING WENT OUT ON THE FORD FUSION 2010 AT 56147 MILEAGE WHILE DRIVING ON AN INTERSTATE HIGHWAY. THE FORD DEALER TRIED RESETTING IT AND IT CONTINUED TO INTERMITTENTLY LOSE STEERIING. IF I WAS NOT AS STRONG OR HAS EXPERIENCED OF A DRIVER AS I AM I WOULD OF DEFINITELY BEEN IN AN ACCIDENT! THE POWER STEERING WAS REPLACED BY THE FORD DEALER AS IT WAS STILL UNDER WARRANTY. NOW 2 1/2 YEARS LATER AT 102,000 MILEAGE I EXPERIENCED THE SAME PROBLEM AGAIN DRIVING DOWN AN INTERSTATE FREEWAY AND BARELY AVOIDED GETTING IN AN ACCIDENT AS IT IS THE MIDDLE OF WINTER. THE POWER STEERING NO LONGER HAS A WARRANTY AFTER 2 YEARS. WHY HAS THIS NOT BEEN RECALLED WHEN THE SAME POWER STEERING WAS RECALLED ON 2011 AND 2012 FORD FUSIONS?
FORD SENT A RECALL NOTICE IN DECEMBER 2016, I HAVE WAITING 2 MONTHS AND HAVE CONTACTED 2 DEALERSHIPS. NO ONE WAS HAS THE PARTS TO MAKE THIS REPAIR. NEITHER DO THEY HAVE A DATE OF EXPECTANCY. JEOPARDIZING BOTH MY SAFETY/LIFE AS WELL AS MY CHILD. I CALLED AROUND IN JANUARY AND STILL HAVE NOT FOUND ANYONE TO PROVIDE DETAILS OF WHEN. THE RECALL NUMBERS ARE: NHTSA RECALL NUMBER 16V384 AND FORD RECALL NUMBER 16S26. I CAN BE CONTACTED AT [XXX]. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 12/7/2017*JS *CN
LOSS OF POWER STEERING AND ADVANCE TRAC AT HIGHWAY SPEED. RECEIVED A MESSAGE ON THE INSTRUMENT CLUSTER AND STEERING BECAME EXTREMELY DIFFICULT TO KEEP THE CAR ON THE ROAD.
"SERVICE POWER STEERING" MESSAGE CAME ON WHILE DRIVING. STEERING EVENTUALLY BECAME HARDER WHILE DRIVING. WHEN PARKED TURNED CAR OFF AND BACK ON AND LIGHT SAID "SERVICE POWER STEERING NOW" AND THE STEERING WHEEL WOULDN'T MOVE AT ALL. LIGHT SAYING "SERVICE ADVANCTRAC" ALSO CAME ON
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ACCORDING TO THE AAA REPAIR FACILITY (WHOM I TRUST), THE HYDRAULIC FLUID WITHIN MY 2010 FORD FUSION'S ELECTRIC RACK AND PINION ASSEMBLY (A.K.A., THE STEERING GEAR) HAS LEAKED OUT OF THE UNIT, MOST LIKELY THE RESULT OF FAULTY SEALS. THEY INDICATE THAT THE ASSEMBLY MUST BE REPLACED PRIOR TO COMPLETE FAILURE OF THE EXISTING UNIT THAT WOULD ULTIMATELY RESULT IN THE ABRUPT AND COMPLETE LOSS OF POWER STEERING, POSING A POTENTIAL CATASTROPHIC RISK OF LIFE AND LIMB. THE OBSERVED SYMPTOMS THUS FAR HAVE BEEN ERRATIC BEHAVIOR WHILE BRAKING (THE TRIGGER FOR THE AAA ANALYSIS) - THE RESULT OF THE LEAKED HYDRAULIC FLUID SPRAYING THE FRONT BRAKES. I'VE DISCOVERED THAT THE PREVIOUS RECALL INVESTIGATION FOR THIS 2010 FORD FUSION ISSUE RESULTED IN THE RECALL OF 2011 AND 2012 FORD FUSIONS, BUT NOT THE 2010 FORD FUSION. I ALSO DISCOVERED THAT THE 2010 FORD FUSION INVESTIGATION HAS BEEN RE-OPENED, AND I WOULD THEREFORE ASK THAT MY COMPLAINT BE ADDED TO THE INVESTIGATION. I WILL UNDOUBTEDLY HAVE TO REPAIR THIS PRIOR TO THE CONCLUSION OF THE NHTSA INVESTIGATION, AND WOULD THEREFORE LIKE TO KNOW WHETHER FORD WILL BE REQUIRED TO REFUND ME FOR THE COST OF THE REPAIRS IF THEY ARE NOT PERFORMED IN A FORD REPAIR FACILITY.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE STEERING STOPPED MOVING AND AN ERROR WAS DISPLAYED ON THE DASH BOARD "POWER STEERING ASSIST FAULT". LUCKILY I WAS STOPPED AT A TRAFFIC SIGNAL. I SWITCHED OFF THE CAR AND RESTARTED ABD THE ERROR WENT AWAY AND I WAS ABLE TO DRIVE. THEN A DAY LATER, I WAS TRYING TO START THE CAR AND SAME THING HAPPENED. ONLY THIS TIME EVEN SWITCHING OFF AND ON THE CAR. AND THE STREERING WONT MOVE AT ALL. THE FIRST TIME THIS HAPPENED I WAS ON THE ROAD. IT IS SCARY TO HAVE THE STEEERING LOCK UP WHILE DRIVING.
BRAKES BECAME SPONGY AFTER ABS WERE ACTIVATED
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,565. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/05/17 *BF UPDATED 09/1/2017 *JS
MY FUSION SUDDENLY LOST POWER WHILE DRIVING WITH ENGINE OIL LIGHT AND BATTERY LIGHT ON. LUCKILY THERE'S NO CAR ON THAT ROAD AT THAT TIME, I STOPPED THE CAR AND TURN OFF AND ON THE CAR AGAIN, THEN EVERYTHING WAS BACK TO NORMAL. BUT THIS COULD BE VERY DANGEROUS. I TOOK MY CAR TO DEALER AND THEY COULD NOT RECOGNIZE THE PROBLEM SINCE THE ENGINE LIGHT WAS NOT ON WHEN I BROUGHT IT IN. WELL, WILL TRY ANOTHER DEALER. I LOVED MY FIRST 2006 FUSION SO I BOUGHT THIS 2010 FUSION, THIS PROBLEM AND HOW FORD HANDLED IT (MAKING IT A EXTENDED WARRANTY INSTEAD OF A RECALL) CHANGED MY MIND, MY NEXT SEDAN WILL NOT BE A FORD, PERIOD.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE SERVICE POWER STEERING AND ADVANCE TRACK WARNING INDICATOR ILLUMINATED THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT LOSING POWER STEERING OR OTHER ISSUES. UPON STARTING THE VEHICLE THE NEXT MORNING, THERE WAS NO POWER STEERING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MOTOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AT 80,00 MILES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 06/21/17*LJ *CN
AS MY WIFE WAS DRIVING TO WORK, APPROXIMATELY A FIVE MINUTE RIDE TO WORK. SHE NOTICED THAT THE HEATED SEAT WHERE VERY HOT. SHE PULLED THE CAR OVER TO FIND A SMALL BURN MARK IN THE SEAT AND ON HER BUTT. *TR
WHILE DRIVING, THE POWER STEERING LOCKED UP MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THANKFULLY IT MANAGED TO GET TO A SAFE STOP. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE THROTTLE BODY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 245,000. THE VIN WAS NOT AVAILABLE.
POWER STEERING FAILURE. THIS SAME ISSUE HAS BEEN RECALLED ON THE 2011-2015 MODELS, BUT NOT ON 2010. I THINK IT IS RELATED.
MY 2010 FORD FUSION HAS COME UP WITH A "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" MESSAGES ON THE DASH BOARD. THIS CAUSES THE STEERING IN THE VEHICLE TO BE STIFF AND VERY DIFICULT TO MAKE A TURN ON THE ROAD. I MANAGED TO MAKE IT HOME DRIVING AT A REDUCED SPEED AND BY AVOIDING MAKING TURNS WHEN POSSIBLE TO PREVENT AN ACCIDENT.
WHILE GETTING ONTO THE HIGHWAY "SERVICE POWER STEERING NOW" CAME UP ON THE DISPLAY. THE CAR LOST ALL POWER STEERING. THANKFULLY I WAS ABLE TO MUSCLE THE CAR OFF THE HIGHWAY. THE WHEEL JERKED TO THE LEFT WHEN THE POWER STEERING WENT OUT. THIS IS HAZARDOUS AND COULD CAUSE WRECKS. FOR A LITTLE RESEARCH I SEE THAT I AM NOT THE ONLY PERSON TO HAVE THIS HAPPEN TO THEM.
THE EPS (ELECTRIC POWER STEERING) UNIT JUST FAILED ON MY 2010 FORD FUSION S. THE PROBLEM INDICATOR LIGHT HAS FLASHED ON STARTUP A FEW TIMES OVER THE PAST COUPLE OF MONTHS, BUT FINALLY CAME ON PERMANENTLY YESTERDAY, 01/26/2017. WHEN THE INDICATOR TEXT CAME ONTO THE ERROR SCREEN IT SHOWED THE FOLLOWING TEXT AND ALL POWER ASSIST TO MY STEERING WAS GONE: POWER STEERING FAILURE AND ADVANCE TRACK FAILURE MY DEALER HAS TOLD ME THAT THIS IS A KNOWN ISSUE ON MOST FORD FUSION MODEL YEARS, BUT A RECALL HAS ONLY BEEN ISSUED FOR THE LAST FEW YEARS AND DOES NOT INCLUDE MINE! HE DESCRIBED THE ISSUE AS ONE WHERE THE RIBBON CABLE THAT CONNECTS THE EPS UNIT IS PRONE TO DISINTEGRATION, AS IT WAS ORIGINALLY DESIGNED, AND THE FIXED EPS UNITS DO NOT HAVE THIS DESIGN FLAW. THE FIX FOR THIS IS MORE THAN $2000 DOLLARS, AND SHOULD NOT BE PLACED ONTO THE CONSUMER SINCE THIS CRITICAL SAFETY PART WILL FAIL ON ALL FORD FUSION MODELS OVER TIME... SOME SOONER AND SOME LATER. THIS IS NOT AN INCONVENIENCE LIKE A BROKE RADIO OR A LEAKING HOSE. THIS IS A A DISASTROUS SITUATION OF THE FIST ORDER. HOW MANY LIVES IS FORD WILLING TO SACRIFICE AS STEERING FAILURES OCCUR AROUND THE WORLD, BEFORE THEY DECIDE TO TAKE ACTION?
LONG TERM RECALL NOTICE NHTSA #16V384, MANUFACTURER RECALL #16S26 (TAKATA AIRBAGS), SINCE JUNE 2016 (POSSIBLY LONGER). THERE IS STILL NO REMEDY FOR THIS RECALL. EVERY DAY THAT THIS RECALL GOES WITHOUT REPAIR COULD POSSIBLY MEAN THAT THAN MANY LIVES ARE LOST IN ACCIDENTS RELATED TO THIS. WHEN WILL THERE BE A REMEDY?
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 116V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
WAS DRIVING WHEN A "SERVICE POWER STEERING NOW" WARNING CAME ON, SECONDS LATER THE POWER STEERING TOTALLY WENT OUT. STRUGGLED TO GET THE CAR TO THE SIDE OF THE ROAD, THEN LIMPED IT TO DEALERSHIP. *TR
POWER ASSIST FAILURE. WHILE DRIVING ON THE HIGHWAY, POWER ASSIST FAILED MAKING THE CAR VERY HARD TO STEER CREATING A DANGEROUS CONDITION THAT MAY CAUSE AN ACCIDENT. AFTER RESEARCH I NOTICED THAT WAS A VERY COMMON PROBLEM HAPPENING TO MANY FORD FUSION. WHILE THE 2011 AND 2012 FORD FUSION HAD A RECALL ON THIS ISSUE, THE 2010 MODEL IS NOT INCLUDED. THE REPAIR IS ESTIMATED AT $1,972.99. THE DEALER SEEMS AWARE THIS IS A DESIGN FAILURE OF THE 2010 FORD FUSION MAKING IT UNSAFE TO OPERATE AND A RECALL SHOULD BE MADE. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED WITHOUT WARNING WHILE EXITING THE HIGHWAY. THE DEALER DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD FAILED CAUSING FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT IN OCTOBER OF 2016, THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM) DUE TO THE PREVIOUS INSPECTION PERFORMED. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000......UPDATED 03/08/17 *BF *CN
WHILE DRIVING ON A CITY STREET, THE POWER STEERING, SERVICE NOW LIGHT CAME ON AND IT BECAME EXTREMELY HARD TO TURN THE WHEEL. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000......UPDATED 03/08/17 *BF THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING. UPDATED 09/07/2017*JS
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY TIGHT. THE POWER STEERING WARNING LIGHT DID NOT ILLUMINATE UNTIL AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,169.
TAKATA RECALL I AM STILL WAITING ON INFORMATION IN REGARD TO THE SAFETY RECALL NOTICE THAT WAS SENT TO ME IN JULY 2016 FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. FORD MOTOR COMPANY WAS SUPPOSE TO NOTIFY ME VIA MAIL, BUT I STILL HAVE NOT RECEIVED INFORMATION.
COMPLETELY LOST STEERING CONTROLS WHILE DRIVING AT LOW SPEED. WAY TO HARD TO STEER WITHOUT POWER. LUCKILY I WAS ON MY ROAD AND WAS ABLE TO LIMP IT HOME. DASH DISPLAY SAYS SERVICE POWER STEERING NOW. HAD THIS HAPPENED IN ANOTHER CONDITION, I WOULD HAVE LOST CONTROL OF THE VEHICLE. *TR
BRAKES WENT SOFT, REPLACED THE MASTER CYLINDER THEN I DIDN'T HAVE ANY BRAKES AT ALL. TOOK IT TO MY MECHANIC AND HE THINKS THE ABS SYSTEM IS BAD, I READ A LOT OF COMMENTS ON LINE TO SEE THAT THIS IS A COMMON PROBLEM. I DID STOP ON SNOW AND THE ABS SYSTEM WORK THEN AFTER THAT THE BRAKES WENT SOFT.
POWER STEERING STARTED TO RANDOMLY GO OUT. WE WOULD TURN THE CAR OFF AND ON AND IT WOULD COME AND GO. IT IS A GOOD THING WE WERE NOT DRIVING ON THE HIGHWAY OR SOMETHING LIKE THAT. *TR
WHILE DRIVING THE POWER STEERING WENT OUT. AFTER SOME READING I SAW THAT HUNDREDS OF PEOPLE HAVE EXPERIENCED THIS COSTING UP TO 2000 DOLLARS TO FIX. THIS WAS ALL RELATED TO THE POWER ASSIST COMPONENT THAT HAD ALREADY BEEN RECALLED ON 2011 AND NEWER. 2010 WAS LEFT OUT YET HAS THE SAME ISSUE AS MINE DOES NOW. HAD THIS BEEN MY CHILDREN DRIVING THEY WOULD NOT HAVE HAS THE ARM STRENGTH TO TURN THE WHEEL. THIS ISSUE IS POSSIBLY DEADLY AND SHOULD BE ADDRESSED QUICKLY. I NOW HAVE A CAR THAT I CAN NOT DRIVE BECAUSE IT IS UNSAFE. AS OF RIGHT NOW I WOULD LIKE TO SEE FORD INCLUDE 2010 AND OLDER THAT HAVE THE SAME ISSUES AS THE 2011 MODELS OR NEW MODELS HAVE. WHAT IF IT WAS ONE OF YOUR CHILDREN DRIVING THIS VEHICLE? WOULD YOU WANT IT RECALLED FOR THEIR SAFETY? *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING MY 2010 FORD FUSION IN A PARKING LOT AND WHEN MAKING A RIGHT TURN THE "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" LIGHTS STARTED FLASHING. MY BOYFRIEND AND I WEREN'T SURE WHAT THAT MEANT SO WE CONTINUED TO DRIVE HOME A FEW MINUTES DOWN THE ROAD. ONCE REACHING OUR DRIVEWAY THE CAR SEEMED A LITTLE HARDER TO TURN, BUT IT STILL WASN'T THAT BAD. WE DECIDED IN THE MORNING TO TAKE IT TO THE DEALERSHIP. WE STARTED THE CAR AND WE COULD NOT MOVE THE STEERING WHEEL AT ALL. I DO SEE THAT THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSIONS, BUT FORD HAS NOT MADE THIS A RECALL AND THERE IS A LAWSUIT REGARDING THIS. THANKFULLY WE NOR ANYONE AROUND US WAS HURT, BUT NOW WE ARE LOOKING AT PAYING AROUND $1500 FOR REPAIRS. IT WOULD BE NICE IF FORD COULD HAVE THIS ISSUE FIXED. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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