WAS DRIVING AND POWER STEERING WENT OUT AND THE FOLLOWING TWO LIGHTS POPPED UP, "SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
FAULTY POWER STEERING ASSIST, GOT EXTREMELY HARD TO STEER ALMOST CAUSING AN ACCIDENT. ON A STREET WHYLL DRIVING
TAKATA RECALL I JUST BOUGHT THIS CAR FROM OKCARZ IN ORLANDO HAD NO IDEA ABOUT THIS RECALL WHEN I BOUGHT THIS CAR I CONTACTED RON NORRIS FORD THEY TOLD ME THERE WERE NO PARTS AVAILABLE AND WOULDN'T BE ANY TIME SOON. PER JOE KID SERVICE DIRECTOR. CONTACTED OKCARZ THEY REFUSED TO SWAP ME OUT OF THE CAR STATING THAT IT WAS A PROBLEM WITH THE MANUFACTURER AND THEY DID NOT CARE
MY WIFE WAS DRIVING THE CAR (IN MOTION ON A FREEWAY EXIT). POWER STEERING WENT OUT AND THE FOLLOWING TWO CODES POPPED UP, "SERVICE ADVANCE TRAX' AND 'POWER STEERING ASSIST FAULT'. LOOKS LIKE AN EXPENSIVE FIX. BASED ON THE NUMBER PEOPLE HAVING THE SAME PROBLEM, FORD SHOULD DO SOMETHING TO SERVICE THIS DANGEROUS PROBLEM. IT LOOKS LIKE A MANUFACTURING PROBLEM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO FREMONT FORD (39700 BALENTINE DR, NEWARK, CA 94560) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS OPERATED, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING AND ADVANCE POWER TRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (SUNNYVALE FORD, 650 E EL CAMINO REAL, SUNNYVALE, CA 94087) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE CASE WAS ESCALATED TO A HIGHER PRIORITY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).... .UPDATED 11/16/17 *BF *JS
TAKATA RECALL. RECALL NOTIFICATION RECEIVED OVER A YEAR AGO. NO TIMELY REMEDY HAS BEEN MADE AVAILABLE. MULTIPLE CALLS TO DEALERSHIP INDICATE NO PARTS AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RACEWAY FORD IN RIVERSIDE, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
IN LOWER GEARS / BELOW 3500 RPM, I WILL OCCASIONALLY EXPERIENCE A SUDDEN DECELERATION, AND THEN AN ABRUPT ACCELERATION AS THE VEHICLE ATTEMPTS TO MAKE IT TO THE COMMANDED SPEED. THIS ONLY OCCURS WHEN THE VEHICLE IS ALREADY IN MOTION, MOST OFTEN CITY STREETS, OCCASIONALLY WHILE ACCELERATING ONTO A HIGHWAY. I BELIEVE THIS CREATES A POTENTIALLY DANGEROUS SITUATION, AS A DRIVER MAY NOT HAVE THE FULL, CONSISTENT ACCELERATION THAT HE EXPECTS TO HAVE. THIS ISSUE BEGAN SHORTLY AFTER RECEIVING "CHECK FUEL FILTER" CODES, DUE TO A POORLY DESIGNED INNER GAS CAP GASKET, WHICH ALLOWS FOR CONTAMINATION TO OBSTRUCT THE EASY FILL SYSTEM'S INNER SEAL. I BELIEVE THIS MAY ALSO BE RELATED TO AN ISSUE WITH A THROTTLE BODY CONTROLLER, SIMILAR TO THE MANY FORD PRODUCTS AND CUSTOMERS WHOM HAVE SUBMITTED PRIOR COMPLAINTS. NOT SURE WHY THOSE THROTTLE BODY CONTROLLERS DIDN'T GET A RECALL, THE PROBLEM IS COMMON ENOUGH AND THE POTENTIAL DAMAGE SUBSTANTIAL.
AFTER THE CAR ACTIVATES ABS, WHEN ABS IS DISENGAGED THE BRAKES ARE "SOFT". WHEN DEPRESSED, THEY FEEL LIKE NORMAL RESISTANCE, THEN ARE SOFT AND FINALLY STOP THE CAR AFTER FULLY DEPRESSING THE PEDAL. I HIT A SMALL WASHBOARD BUMPY STRETCH OF ROAD WHILE DEPRESSING THE BRAKE, ABS KICKED IN AND IMMEDIATELY WENT OFF. BRAKES THEN SOFT.
STARTING IN 2013 WE HAD VARIOUS SUDDEN POWER STEERING ASSIST FAULTS; OCCURRING AT SPEEDS LESS THAN 40 MPH, ONE FRIGHTENING EPISODE WAS WITH MY 10TH GRADE DAUGHTER WITH HER PERMIT, WHILE SHE WAS HAVING DRIVING LESSON WITH ME, WE MADE IT TO THE SIDE IN TRAFFIC; SHE DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WHEN P/S WAS GONE. AFTER AT LEAST A DOZEN OCCURRENCES (RESTARTING DID RESOLVE THE ISSUES), IN EARLY 2015 I TOOK IT TO THE FORD DEALER FOR SOME ANSWERS, I SEPARATELY HAD THE CODES CHECKED AT AN AUTOZONE TYPE PLACE,THE ONLY CODE THAT CAME UP WAS AN EVAPORATIVE PURGE VALVE CODE; NOTHING ABOUT THE P/S FAULT.I DID NOT TELL FORD ABOUT THE CODES. FORD CALLED TO TELL ME I NEEDED TO HAVE THE COMPUTER REPLACED FOR $1500. BUT THEY COULD NOT ID A MECHANICAL P/S FAULT, NOR PURGE VALVE CODE.ASKED WHAT WAS WRONG WITH COMPUTER.NO FAILURE MODE WAS GIVEN.PAY $1500 FOR A REPAIR THAT YOU CANNOT IDENTIFY? THEY"RESET" THE COMP. THE PROBLEM NOT REPEATED UNTIL JUST 7/17/17 BUT RESTART NOW DOES NOT CLEAR IT OR LIFTING BATT LEADS.MY HUSBAND ABLE TO DRIVE IT HOME BUT WITH DIFFICULTY. THIS EVENT THE CAR WAS LESS THAN 25 MPH, MADE RIGHT TURN FROM STOP,THEN LOST P/S. OIL CHANGE WARNING LIGHT IS ON TOO. NEEDS OIL & INSPECTION BUT IN DRIVEWAY,MAY NOT PASS INSPECTION. FORD CLAIMS IN THE 2010 HANDBOOK THE CAR IS STILL DRIVABLE WHEN P/S IS LOST! DID FORD GET THAT CLEARED WITH STATE INSPECTORS WHEN THEY KNEW THEY HAD THIS PROBLEM. I AM IN MY MID-FIFTIES AND ACTIVE BUT HAVE A MUSCLE WEAKENING CONDITION. I DON'
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT FUNCTIONED APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO THE TURNPIKE FORD DEALER WHERE THE NOZZLE WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AGAIN AND STATED THAT CLEANING THE NOZZLE WAS THE ONLY REMEDY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I AM FED UP WITH MY FUSION HAVING LOW PRESSURE LIGHT COMING ON AND HAVING TO CARRY AN AIR COMPRESSOR AT ALL TIMES BECAUSE THE LOW PRESSURE LIGHT COMES ON ANY TIME AND YOU DON'T HAVE MUCH TIME TO GET AIR INTO IT BEFORE OTHER ISSUES START. I HAVE SEEN WHERE OTHERS ARE HAVING THE SAME PROBLEM. I KEEP BEING TOLD THAT THE TIRES ARE FINE AND THAT THERE IS JUST SOME CORROSION ON THE RIMS. THEY CLEAN IT UP AND REMOUNT THE TIRES AND IT MIGHT BE OK FOR 4-6 WEEKS. IT DOES NOT MATTER WHAT TEMPERATURE OR TYPE OF WEATHER. IT HAPPENS ON COUNTY ROADS, CITY ROADS AND INTERSTATE HIGHWAYS.
TAKATA RECALL. IS FORD EVER GOING TO GET THE PARTS TO FIX THIS. THERE COULD BE A MASSIVE LAWSUIT SOME DAY SOON.
TIRE SENSOR CAME ON SAYING THAT THE TIRE PRESSURE WAS LOW SO I IMMEDIATELY PULLED INTO A GAS STATION TO CHECK THE AIR PRESSURE. AS SOON AS I PULLED IN I LOST THE POWER STEERING AND THE SENSOR CAME ON ABOUT THE POWER STEERING. I WAS STILL IN MOTION WHEN I LOST THE POWER STEERING.
BACKED OUT OF GARAGE AND POWER STEERING TOTALLY QUIT.
POWER STEERING ASSIST RANDOMLY CUTS OUT WHILE DRIVING. IF YOU TURN THE CAR OFF AND RESTART IT WILL RESET. HAPPENS WHILE CAR IS IN MOTION INCLUDING REVERSE AND FORWARD. HAS HAPPENED MOSTLY AT LOW SPEED IN DRIVEWAY, PARKING LOT AND CITY STREETS. FIRST OCCURRENCE 7/14/17. HAS HAPPENED 3 OTHER TIMES SINCE.
DRIVING DOWN THE EXPRESSWAY, WE GOT A MESSAGE SAYING TO SERVICE POWER STEERING NOW. SHORTLY AFTER WE LOST POWER STEERING ON THE VEHICLE. WE HAD A HARD TIME GETTING IT OVER TO THE OTHER SIDE OF THE EXPRESSWAY BECAUSE OF TRAFFIC. WE ALMOST GOT INTO AN ACCIDENT.
WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED, THE CRUISE CONTROL DE-ACTIVATES, THE CHECK ENGINE LIGHT COMES ON, AND THE WRENCH ICON COMES ON AT THE INSTRUMENT PANEL. THE ENGINE BEGINS TO RUN VERY ROUGH, SURGING, THEN SLOWING DOWN, AND THE CRUISE CONTROL CANNOT BE RE-ENGAGED. THE THROTTLE BODY WAS REPLACED BY THE FORD DEALER 18 MONTHS AGO, AND THE CONDITION THAT EXISTS NOW WAS THE SAME THAT EXISTED PRIOR TO THE THROTTLE BODY BEING REPLACED 18 MONTHS AGO. VEHICLE CURRENTLY HAS LESS THAN 68,000 MILES. FUEL ECONOMY IS 20% LOWER THAN NORMAL. IT IS FRIGHTENING TO ATTEMPT TO PASS ON 2-LANE ROADS, BECAUSE YOU NEVER KNOW WHEN THE ENGINE WILL SPUTTER. THIS STARTED OCCURRING OCCASIONALLY IN MID-JUNE, 2017, AND NOW OCCURS EVERY TIME YOU DRIVE THE CAR. CODE THAT WAS STORED WAS P2119, "THROTTLE BODY RANGE."
TAKATA RECALL WHENEVER I COME TO A COMPLETE STOP, MY CAR SEEMS TO STOP ACCELERATING OR STALL. THE RPM GOES UP, PUT IT DOES NOT ACCELERATE. I HAVE TO PULL OVER, AND CUT MY CAR OFF FOR IT TO START DRIVING AGAIN AND REPEAT THAT PROCESS WHEN IT HAPPENS AGAIN AND ITS BEEN HAPPENING FOR A WHILE. WHEN I GOT MY TRANSMISSION FLUID FLUSHED AND TOPPED OF IT STOPPED HAPPENING FOR A FEW MONTHS, BUT THEN IT STARTED MESSING UP AGAIN.
TAKATA RECALL. I RECEIVED NOTICE JUNE 1, 2016 OF A SAFETY RECALL FOR THE PASSENGER SIDE AIRBAG. I HAVE QUERIED OUR LOCAL FORD DEALERSHIP (AS WELL AS OTHER DEALERSHIPS IN THE DALLAS AREA) AND HAVE BEEN GIVEN NO INFORMATION AS TO WHEN THIS SAFETY ITEM WILL BE RESOLVED. I HAVE BEEN TOLD BY THE LOCAL FORD SERVICE MANAGER THAT THERE APPEARS TO BE NO REAL URGENCY TO REPLACE THIS AIRBAG DUE TO COST (IT IS LESS COSTLY TO DEAL WITH LAWSUITS THAN WITH REPLACEMENT). I WAS TOLD BY THE SALES DIRECTOR AT THE SAME DEALERSHIP THAT THEY WOULD BUY MY CAR AT BLACK BOOK VALUE AS TRADE-IN ON ANOTHER VEHICLE. WHEN I ASKED WHAT WOULD BE DONE WITH MY FUSION I WAS ADVISED THAT IT WOULD BE SOLD SOMEWHERE OUT OF THE US WHERE THERE ARE NO RECALL CONCERNS.
TAKATA RECALL -- IT IS ONE YEAR SINCE THE RECALL WAS ISSUED. FORD STATED TODAY THAT STILL DON'T HAVE ANY INFLATORS IN MANUFACTURE FOR REPLACEMENT. THE CAR WILL BE PAST ITS LIFESPAN BEFORE THE RECALL IS COMPLETE MEANWHILE ANY PASSENGER IN THE CAR IS AT RISK. THIS IS AN UNSATISFACTORY RESPONSE TO A MAJOR SAFETY RISK. NOTHING HAS HAPPENED YET!
WHILE I WAS DRIVING AN INDICATOR APPEARED IN THE "MESSAGE CENTER" INDICATING "POWER STEERING FAULT". I CONTINUED MY ROUTE TO WORK WITH NO PROBLEM STEERING AT THAT TIME. AFTER WORK, I GOT INTO MY VEHICLE TURNED ON THE IGNITION AND BEGIN TO TURN TO GET OUT OF THE PARKING SPACE. AT THAT POINT STEERING BECAME VERY HARD, THEN ANOTHER INDICATOR APPEARED STATING "SERVICE POWER STEERING NOW". NOT KNOWING THAT THIS VEHICLE DOES NOT HAVE A RESERVOIR FOR POWER STEERING FLUID, I DROVE TO THE NEAREST AUTO STORE TO PURCHASE POWER STEERING FLUID. AFTER RETURNING TO MY VEHICLE & LOOKING AT THE MANUAL I THEN FOUND OUT MY VEHICLE DOES NOT TAKE FLUID FOR POWER STEERING. I THEN CONTACTED MY DEALERSHIP WHERE I PURCHASED MY VEHICLE TO SEE IF THIS IS UNDER WARRANTY DUE TO I JUST PURCHASED THE VEHICLE IN SEPTEMBER 2016. HOPEFULLY IT IS BECAUSE THIS IS VERY DANGEROUS.
STEERING COLUMN MAKES A RUBBING NOISE WHEN TURNING AT SLOW SPEEDS (<5 MPH). SOUND IS LESS AT HIGHER SPEEDS. FORD DEALER SAYS TO REPLACE STEERING UNIT DUE TO POSSIBLE POWER STEERING ASSIST FAILURE ($1600) AND A POWER STEERING ASSIST FAIL COULD RESULT IN LOSS OF STEERING AND A CRASH. THIS SOUNDS LIKE IT SHOULD FALL UNDER THE POWER STEERING ASSIST RECALL FOR THE 2011+ FUSIONS.
I WAS PULLING OUT MY DRIVEWAY AND COULDN'T STEER MY CAR. I PUT IT IN PARK, TURNED THE IGNITION OFF AND RESTARTED THE CAR. THIS TIME, NO ISSUES. WEEKS LATER, I'M DRIVING DOWN THE STREET AND GET A WARNING FOLLOWED BY LOSS OF POWER STEERING WHEN EXITING AND MAKING A TURN. CONTACTED A FORD DEALER, GAVE MY VIN#, ONLY TO FIND OUT THERE IS NO RECALL ON THIS, THAT IT HAS BEEN "RESET", AND THAT TO HAVE IT FIXED, I WILL HAVE TO PAY OUT OF POCKET. WHY HASN'T FORD RECALLED THIS ISSUE? IT IS EXTREMELY DANGEROUS TO LOOSE POWER STEERING WHILE DRIVING!!
I HAVE A 2010 FORD FUSION WITH LESS THAN 80K MILES ON IT. THE POWER STEERING WENT OUT ON THIS VEHICLE WHILE MY WIFE WAS DRIVING WITH OUR 3 YEAR OLD IN THE BACKSEAT. SHE WAS BARELY ABLE TO GET IT OFF THE ROAD, AS WELL AS RETURN THE VEHICLE HOME. THIS IS EXTREMELY DANGEROUS! THE ONLY WARNING LIGHT THAT TURNED ON WAS THE SERVICE POWER STEERING MESSAGE AND THE SERVICE ADVANCETRAK MESSAGE. I TOOK THE VEHICLE TO MY MECHANIC THEY WERE ABLE TO SEE TROUBLE CODES, AND CLEARED THEM. THE DROVE THE VEHICLE ABOUT 15 MILES AND WERE NOT ABLE TO REPLICATE THE PROBLEM. WE PICKED UP THE VEHICLE 7/11/17 AND DROVE 15 MILES HOME AND LEFT FOR THE NIGHT. 7/12/15 THE MORNING OF, MY WIFE PROCEEDED TO DRIVE THE VEHICLE 3 MILES AND SURE ENOUGH SAME PROBLEM HAPPENED TO HER WHILE DRIVING. FOR THE LIFE OF ME I CANNOT UNDERSTAND THIS ISSUE. WHY IS THERE A RECALL FOR THE 2011 VEHICLES BUT NOT FOR 2010, WHICH FROM MY UNDERSTANDING IS WHAT SPARKED THE ENTIRE RECALL PERIOD. FORD NEEDS TO REMEDY THIS ISSUE, OR PROVIDE A FIX FOR THE VEHICLE.
I CRANKED UP MY CAR IN MY DRIVEWAY AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I HAD NO POWER STEERING. I RESET IT BY TURNING THE ENGINE OFF AND THEN BACK ON. I DID THIS SINCE FEBRUARY BUT NOW TURNING THE ENGINE OFF AND ON NO LONGER RESETS IT. APPARENTLY, THERE IS NO RECALL FOR THIS AND I WAS QUOTED A PRICE OF $1599 TO INSTALL A NEW RACK. .
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BUTCH OUSTALET OF GULF PORT, MISSISSIPPI (LOCATED AT 9274 HIGHWAY 49) WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/30/17*LJ *CN
I HAVE FOUND AN OPEN RECALL INVESTIGATION ON THE ELECTRONIC POWER STEERING FOR 2010 -2012 FORD FUSION AND NOW I AM SEEING MORE AND MORE PEOPLE WITH THE SAME ISSUE. I HAVE JUST HAD THE ISSUE WITH MY SYSTEM LOCKING UP WITH NO WARNING/ NO WARNING LIGHTS NOTHING .MY CAR IS IN MY DRIVE WAY WITH POWER STEERING ASSIST FAULT. I HAVE A SIBLING WHO HAS THE SAME CAR AS I DO WITH THE SAME PROBLEM THIS IS A KNOWN ISSUE WITH THESE MODELS WHY HASNT ANYTHING BEEN DONE! YOU HAVE AN OPEN INVESTIGATION !!! I HAVE SMALL CHILDREN AND I COMMUTE TO WORK I OR MY CHILDREN COULD HAVE BEEN HURT !
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VISTA FORD LINCOLN (LOCATED AT 21504 VENTURA BLVD WOODLAND HILLS, CA 91364 866-733-7153) WHO STATED THAT REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I STARTED MY 2010 FUSION AND BEGAN BACKING OUT OF THE DRIVEWAY WHEN THE ALERT CHIME STARTED AND DASH WARNING FOR "POWER STEERING ASSIST FAILURE" DISPLAYED. LOST STEERING CONTROL OF THE VEHICLE. WAS ABLE TO SLOWLY CREEP THE VEHICLE TO THE CURB. TURNED IGNITION OFF, BACK ON AND ERROR RESET. SAME PROBLEM RECURRED THE FOLLOWING DAY, AGAIN CORRECTED BY TURNING IGNITION OFF, THEN BACK ON. HAVE NOT SOUGHT REPAIRS AS OF YET.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN FORD OF DELAND, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ UPDATED 12/6/2017*JS
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE ABS WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COGGIN FORD OF DELAND, FLORIDA) WHERE THE ABS MODULE WAS REPLACED UNDER PART NUMBER: "BE5Z*2C215*A". THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 28,000. UPDATED 08/22/17*LJ UPDATED 09/06/2017*JS
THE DRIVERS SIDE AND PASSENGER SIDE DOOR HANDLES ARE BROKEN. TO EXIT THE VEHICLE YOU HAVE TO PULL THE LOCK AND DOOR HANDLE AT THE SAME TIME. ON PASSENGER DOOR SIDE NOW I AM UNABLE TO UNLOCK THE DOOR FROM THE OUTSIDE. THIS SAME PROBLEM IS OCCURRING ON MY WIFE'S FORD FUSION 2011. THIS CAN BE A VERY DANGEROUS SITUATION IF YOU HAVE TO EXIT THE VEHICLE IN AN EMERGENCY.
TAKATA RECALL. RECEIVED LETTER FROM FORD IN JULY 2016. WE HAVE TRIED A NUMBER OF TIMES TO HAVE THIS RECTIFIED. BUT SO FAR WE HAVE HAD NO SUCCESS. TODAY WE WERE TOLD TO WAIT FOR A LETTER FROM FORD TO TELL US WHEN IT CAN BE FIXED. THIS IS NOT ACCEPTABLE. IT IS LIKE RIDING IN A BOMB. PLEASE HELP US IF YOU CAN. THANK YOU
TAKATA RECALL. FORD HAS DONE NOTHING TO REMIDY THIS DEADLY PROBLEM. HOW CAN I GET RELIEF? IS PRESSURE BEING PUT ON FORD TO REPAIR THESE AIRBAGS?
EMISION CONTROL RECALL
TAKATA RECALL MY AIR BAG SENSOR LIGHT CAME ON AIR BAGS NEVER DEPLOYED IN MY VEHICLE IN AN ACCIDENT I WAS IN IN JUNE OF 16.I PURCHASED THIS VEHICLE WITH MULTIPLE ISSUES THE DEALERSHIP THAT SOLD ME THE CAR NEW IT WAS UNDER RECALL AND NEVER FIXED THE CAR.IT WAS IN AND OUT OF SHOP FOR ABS,GAS LEAK,ACCELERATING BY ITSELF NOW I'VE BURNED UP 3 CALIPERS KEEP BURNING BREAK PADS GAS IS NEVER ACCURATE AND THERE'S NO LIGHT BUT IT STILL PULLS CODE FOR ABS,ALSO IT WENT IN FOR FACTORY RECALL AND RECALL WAS NEVER PERFORMED.MORE THAN FED UP AND SICK OF SPENDING MY $.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE DEALER (REYNOLDS MOTOR CO LOCATED AT 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244; (888) 201-4658) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEN GRODY FORD LOCATED AT 6211 BEACH BLVD, BUENA PARK, CA 90621; (714) 521-3110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL PENSKE FORD DEALER WAS CONTACTED AT 877-736-8037 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 25 MPH, THE POWER STEERING AND ADVANCETRAC INDICATORS ILLUMINATED. AFTER PARKING, EXITING, AND RETURNING TO THE VEHICLE, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO DRIVE. THE STEERING WHEEL EVENTUALLY RETURNED TO NORMAL, BUT WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT DID NOT KNOW WHICH COMPONENT HAD FAILED. THE INDEPENDENT MECHANIC DECLINED TO SERVICE THE VEHICLE AND THE CONTACT MADE AN APPOINTMENT WITH ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241) AND WAS AWAITING REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
DRIVING LOCALLY, WRENCH AND ENGINE LIGHTS CAME ON SUDDENLY. WHEN I GOT SHORT WAYS TO STORE, TURNED ENGINE OFF AND RESTARTED, LIGHTS GONE - THOUGHT IT WAS A FLUKE. PROCEED TO DRIVE HOME TO CONTACT FORD, BOTH LIGHTS COME ON AGAIN, CAR BEGINS DECLERATING WITH NO WARNING, NO ACTION ON ACCELERATOR, CAR SLOWS (I DIDN'T KNOW THIS WAS CALLED LIMPING) AND I PULLED OF HIGHWAY AND GET TO PARKING LOT. CAR TOWED TO FORD DEALER. I HAD NO CLUE WHAT PROBLEM WAS REPLACED ELECTRONIC THROTTLE BODY CAR IS 7 YEARS OLD, ONLY 43,700 MILES. AFRAID TO DRIVE CAR AS THIS CAN HAPPEN AGAIN - WHAT IF I'M IN HEAVY TRAFFIC AT HIGH SPEEDS. CAN'T BELIEVE FORD WAS ABLE TO AVOID A RECALL --- THIS IS A VERY DANGEROUS PROBLEM!!!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO AN UNKNOWN LOCAL DEALER, WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DEALERSHIP INFORMATION WAS UNAVAILABLE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ONE DAY I GOT IN MY CAR TO GO OUT AND THE WARNING POPPED UP SERVICE ADVANCETRAC AND POWER STEERING FAILURE. I TURNED MY CAR OFF THEN BACK ON AND IT WAS FIXED. THE NEXT DAY IT POPPED UP WITH THE SAME THINGS, BUT THIS TIME TURNING IT OFF DID NOT FIX THE POWER STEERING. IT HAS LEFT ME UNABLE TO USE MY CAR FOR A WHILE, BECAUSE I DO NOT HAVE THE MONEY TO FIX IT. THANK GOSH THIS HAPPENED IN MY DRIVEWAY. I READ MANY STORIES ABOUT IT HAPPENING WHILE OTHERS WHERE DRIVING. PLEASE RECALL THIS ISSUE FORD...
MESSAGE SAID SERVICE POWER STEERING NOW I WAS PARKED AT A RESTAURANT AND HAD TO BE TOWED HOME.
TAKATA AIR BAG RECALL - REPLACEMENT TAKING WAY TOO LONG - OVER ONE AND A HALF YEARS! I LIVE IN LOS ANGELES, CA 91607 PLEASE HELP. (NOTHING HAS HAPPENED YET.)
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →