Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
ELECTRONIC POWER STEERING FAULT. THE ELECTRONIC POWER STEERING FAILED ON ME MULTIPLE TIMES IN THE PAST WEEK. IT WILL BE WORKING FINE THEN OUT OF NOWHERE STOP WORKING AND MAKES THE CAR REALLY HARD TO STEER. ITS HAPPENED WHEN STATIONARY AND IN MOTION WHEN PULLING IN OR OUT OF THE DRIVEWAY. NEEDS TO BE RECALLED AND FIXED. I HAVE STOPPED DRIVING THE CAR UNTIL IT GETS RECALLED AND FIXED FOR THE SAFETY OF MYSELF AND OTHERS.
NO POWER STEERING UPON STARTING VEHICLE IN DRIVEWAY, POWER STEERING ASSIST FAULT CODE APPEARED IN DASH, NO POWER STEERING, UNABLE TO OPERATE VEHICLE
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0453 (EVAPORATED EMISSION SYSTEM PRESSURE SENSOR SWITCH HIGH INPUT). THE CONTACT ALSO PERFORMED A DIAGNOSTIC HIMSELF, WHICH LOCATED THE SAME FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000.
POWER STEERING HAS CEASED TO FUNCTION AND THE MANUAL STEERING IS VERY DIFFICULT. THIS IS THE SAME PART NUMBER THAT WAS RECALLED IN 2011-2013 MODELS. WHY WASNT EVERY VEHICLE THAT USED THIS SAME STEERING RACK RECALLED? FORD WANTS ME TO PAY OVER $1600 FOR THE REPAIR. THIS INVESTIGATION HAS BEEN ONGOING FOR SOME TIME AND NEECS TO BE CONCLUDED SO I CAN GET MY CAR ON THE ROAD AGAIN. THE CARS STEERING STOPPED WORKING WHILE I WAS DRIVING ON A HIGHWAY CLOVERLEAF ONRAMP, AND SENT ME OFF THE ROAD AND ONTO THE SHOULDER. LUCKILY, THERE WAS NOTHING IN THE WAY, AND I WAS ABLE TO GET CONTROL BEFORE GOING DOWN AN EMBANKMENT.
TAKAO A RECALL WHEN IS IT GOING TO BE FIXED? ALL I EVER HEAR IS "YOU WILL BE CONTACTED" BUT I AM NEVER CONTACTED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSS ROADS FORD OF CARY (2333 WALNUT STREET, CARY, NC 27518, (919) 460-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FETTE FORD (973-779-7000, LOCATED AT 1137 US-46, CLIFTON, NJ 07013) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
I'M WRITING TO INQUIRE ABOUT NHTSA ACTION NUMBER: EA17004. THIS INVESTIGATION HAS BEEN GOING ON SINCE NOVEMBER 2017. AND BEFORE THIS INVESTIGATION THERE WAS A "PRELIMINARY" INVESTIGATION DATING BACK TO SEPTEMBER 2016. PRIOR TO THIS THERE WAS AN ORIGINAL INVESTIGATION BACK IN 2014 FOR THE EXACT COMPLAINT DESCRIBED WHICH INITIATED A RECALL FOR 2011 AND 2012 MODELS BUT CONVENIENTLY EXCLUDED THE 2010 MODEL. IS FORDS PLAY TO JUST WAIT FOR AS MANY OF THESE 2010S AS POSSIBLE TO BE OFF THE ROAD AND IN THE SCRAP HEAP BEFORE THEY HAVE TO SPEND MONEY ON FIXING THIS? I THINK ITS TIME TO MAKE A DECISION AT THIS POINT, RECALL OR NOT. THIS IS RIDICULOUS, THIS ORIGINATED IN 2014.
I HAD A POWER STEERING ASSIST FAULT ERROR ON MY CAR WITH A ADVANCE TRAC ERROR. I WAS UNABLE TO DRIVE MY VEHICLE AND BROUGHT IT IN TO THE FORD DEALERSHIP TO HAVE SERVICED, AFTER THE INSPECTION THEY CALLED AND SAID IT IS THE POWER STEERING GEAR UNIT WHICH NEEDS TO BE REPLACED FOR $2189. OBVIOUSLY NEEDING A VEHICLE I HAD TO DISH OUT THE MONEY WHICH IS UNFAIR DUE TO THIS SAME UNIT HAS BEEN RECALLED ON THE 2011 FUSIONS. PLEASE ASSIST SO WE MAYBE REFUNDED AND GET THESE FAULTY UNITS OFF THE ROAD AND REPAIRED BEFORE SOMEONE GETS KILLED.
STARTED CAR THIS MORNING 1/26/19 AND THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. I WAS UNABLE TO STEER OUT OF MY DRIVEWAY. CURRENTLY TOWING THE CAR TO FORD OF KIRKLAND, WA FOR FURTHER ANALYSIS.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO HAVE A FUEL SYSTEM WITHOUT A FUEL CAP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING BECAUSE IT FAILED AN EMISSIONS TEST. THE TEST READ THAT THE FUEL CAP WAS MISSING AND THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO COLUMBIA FORD (234 WILLIMANTIC RD, COLUMBIA, CT 06237, (860) 228-2886) WHERE IT WAS DIAGNOSED THAT THE FUEL CAP WAS MISSING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 138,009.
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
ON 01/16/2019 WHEN I WAS LEAVING MY HOUSE, I STARTED THE CAR AND WHEN I PUT IT IN REVERSE, THE STEERING LOCKED AND WARNING LIGHTS ARE ON SAYING SERVICE ADVANCETRAC. I WAS NOT ABLE TO TURN THE WHEEL. I STOP AND PUT CAR IN PARK. THE STEERING CAME BACK ON AND I WAS ABLE TO GET WARNING LIGHTS OFF BY RESTARTING CAR. THE FOLLOWING DAY IT DID THE SAME EXACT THING. I DID NOT DRIVE IT MUCH TILL 01/21/2019. THAT AFTERNOON WHILE TURNING RIGHT ONTO A COUNTY HIGHWAY, THE SAME THING HAPPENED WHILE PARTWAY THREW THE TURN. I WAS NOT ABLE TO STEER AND ALMOST HIT THE ONCOMING CAR BECAUSE I WAS UNABLE TO TURN MY CAR TO COMPLETE THE TURN I WAS PART WAY INTO WHEN FAILURE HAPPENED. I ENDED UP COMING TO A STOP ON THE LEFT SHOULDER. THANK GOD THE OTHER DRIVER WAS PAYING ATTENTION. AND SWERVED TO AVOID HITTING ME WHEN I CROSSED INTO HIS LANE. THE TRACTION CONTROL LIGHT CAME ON AND THE ! CAME ON. AND WARNING SAID SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW. WAS ABLE TO RESTART CAR AND IT WAS BACK TO NORMAL. VERY SCARY! MY CAR HAS THE SAME RACK AND PINION AS THE CARS THAT ARE COVERED BY THE RECALL 15S18. MY CAR HAS MANUFACTURING DATA OF 06/09/2010. THEREFORE IT'S NOT PART OF THE RECALL. BUT IT'S THE SAME PART AND SAME PROBLEM. PLEASE MAKE THEM EXPAND THE RECALL TO COVER ALL CARS AFFECTED. MY CAR HAS 123,456 MILES ON IT WHEN ISSUE STARTED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN INTERNAL FRACTURE CONCERNING THE FUEL SYSTEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT DID NOT RECEIVE A NOTICE FROM THE MANUFACTURER. THE FAILURE PROGRESSED AND THERE WAS A STRONG ODOR OF FUEL AND A WARNING INDICATOR FOR THE FUEL SYSTEM ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FREMONT MOTOR POWELL (LOCATED AT 1000 IS-14 ALT, POWELL, WY 82435), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER DTATED AIRBAG WAS REPLACED 02-13-19.*JB
POWER STEERING ASSIST DEFAULT. WHEN DRIVING AT MULTIPLE SPEEDS THE STEERING LOCKS UP AND BECOMES IMPOSSIBLE TO TURN. IT OCCURS BOTH ON CITY STREETS AND ON THE HIGHWAY. THAN THE LORD I WAS ABLE TO MUSCLE IT TO THE SIDE OF THE ROAD. IF MY WIFE OR DAUGHTER WERE DRIVING IT WOULD'VE BEEN A CATASTROPHE.HIS HAS HAPPENED AT LEAST 5 TIMES OVER A 6 MONTH PERIOD. EVERY TIME IT HAPPENED I WOULD TURN THE CAR ON AND OFF AND WAIT FOR IT TO RESET. FORD HAS RECALLED THE 2011-2012 FUSIONS BUT NOT THE 2010. ALL 3 YEARS OF FUSIONS HAVE THE EXACT PART MADE BY TRW (EPAS)
POWER STEERING HAS FAILED. I NO LONGER HAVE POWER STEERING IN MY 2010 FORD FUSION. BEING MY ONLY VEHICLE, THIS HAS LEFT ME WITH A VERY HARD HARDSHIP. I'VE ONLY GOT TWO PAYMENTS LEFT TILL I CAN SAY I OWN MY CAR, BUT CAN LONGER DRIVE IT. IT'S BEEN SITTING FOR MONTHS. I TURN MY CAR ON TO PULL OUT OF MY DRIVEWAY WHEN THE POWER STEERING SYSTEM WENT OUT.
I HAD ONLY HAD MY CAR FOR 6 MONTHS BEFORE 3 OF THE 4 INTERIOR DOOR HANDLES BROKE. NOW, IN ORDER TO GET OUT OF THE CAR, I MUST PUT THE WINDOW DOWN, REACH OUT AND OPEN THE DOOR, AND THEN PUT THE WINDOW BACK UP. THIS HAS ALSO AFFECTED SEVERAL COWORKERS THAT HAVE 2010 FORD FUSIONS AS WELL. THEY APPEAR TO BE MADE VERY CHEAP USING PLASTIC. THAT ISN'T GOING TO WORK AND NEED IT TO BE MORE RELIABLE FOR LONGETIVITY PURPOSES. THIS SHOULD BE A RECALL IF IT HASN'T ALREADY BEEN. FIRST, THE METALLIC COVERING PARTIALLY CAME OFF 1 OF THE HANDLES CAUSING IT TO CUT MY HAND. THE OTHER 2 HANDLES ARE DEALING WITH THE SPRING BREAKING.
TAKATA RECALL: RECALL NOTICE FROM FORD STATES, "IF YOU REQUIRE A RENTAL VEHICLE WHILE WAITING FOR PARTS TO BECOME AVAILABLE FOR YOUR VEHICLE, PLEASE CONTACT YOUR LOCAL FORD OR LINCOLN DEALER." A CALL TO CUSTOMER SERVICE CLAIMS THAT YOU ARE ONLY AUTHORIZED TO RECEIVE A RENTAL CAR WHILE YOUR CAR IS AT THE DEALER ACTUALLY BEING REPAIRED. YOU DO NOT RECEIVE A RENTAL CAR WHILE "WHILE WAITING FOR PARTS TO BECOME AVAILABLE..." AS DESCRIBED IN THE LETTER.
BRAKES SOFT AND MUSHY AFTER ABS EVENT, NOW BRAKES DON'T FUNCTION PROPERLY. THIS APPEARS RELATED TO AN ONGOING NHTSA INVESTIGATION ON FORD FUSIONS. FOUND REPAIR COST VERY HIGH.
THE ELECTRONIC POWER STEERING INTERMITTENTLY STOPS WORKING WHEN DRIVING. I GET THE MESSAGE SERVICE POWER STEERING NOW MESSAGE ON MY DASHBOARD.
TAKATA RECALL, MY VEHICLE IS A 2010 FORD FUSION WITH THE TAKATA AIRBAG RECALL NOTICE. THE VEHICLE IS 9 YEARS OLD AND I HAVE NOT RECEIVED A NOTICE TO HAVE ANY RECALL WORK DONE TO FIX THIS PROBLEM. FORD IS STILL BUILDING NEW VEHICLES BUT NOT ADDRESSING A SERIOUS SAFETY RECALL. SO BASICALLY NOTHING HAS HAPPENED TO FIX THE PROBLEM!
I WAS DRIVING MY CAR HOME FROM MY FRIEND'S HOUSE. WHILE I WAS TURNING OUT OF THE NEIGHBORHOOD, THE STEERING WHEEL DID NOT RELEASE AND I PROCEEDED TO HIT A CURB, DAMAGING MY TWO LEFT WHEELS AND THE DRIVER FRONT OF THE VEHICLE. THE ABS LIGHT CAME ON, BUT NO POWER STEERING MESSAGES. WHEN PULLING INTO THE GAS STATION, THE POWER STEERING WOULD NOT ENGAGE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRONTIER FORD (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (408) 533-1488) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL RECALL 18V-046, I WAITED OVER A YEAR SINCE THE SETTLEMENT TO GET THIS CORRECTED, FORD WAS TO PROVIDE A RENTAL VEHICLE UNTIL THE PARTS WERE AVAILABLE, I WAS ABLE TO GET THE PARTS ON ORDER NOV 17TH, 2018. THE PARTS ARE STILL NOT IN AND NOW FORD INFORMED ME THEY NO LONGER PROVIDE A RENTAL. OBVIOUSLY THIS IS DUE TO COSTS, WHAT IS THE PRICE FOR SOMEONE'S LIFE SHOULD THIS DEFECT LEAD TO A DEATH DURING AN ACCIDENT. PLEASE CONFIRM YOU RECEIVED THIS CORRESPONDENCE, I NEED TO DOCUMENT THAT THIS SAFETY ISSUE IS BEING DISREGARDED.
POWER STEERING FAILURE - LOST STEERING CONTROL. FORTUNATELY THIS HAPPENED IN MY DRIVEWAY OR I WOULD HAVE HAD AN ACCIDENT. THIS IS VERY DANGEROUS AND IT GOES OUT SUDDENLY.
TAKATA RECALL - MY LOCAL FORD DEALER, FAIRWAY FORD IN EVANS GEORGIA 30809, CANNOT REPLACE MY AIRBAG DUE TO PARTS NOT AVAILABLE. THEY CANNOT GIVE ME A DATE WHEN THEY WILL HAVE PARTS. MY UNDERSTANDING WAS THAT THE SOUTHERN STATES BASED ON HIGH TEMPERATURE AND HUMIDITY SHOULD TAKE PRIORITY. CAN YOU TELL ME WHEN A REPLACEMENT AIRBAG WILL BE AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED. THE DEALER (KUNES COUNTRY FORD LINCOLN OF DELAVAN, 1234 GENEVA ST, DELAVAN, WI 53115, (262) 427-1323) INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE DEALER DIAGNOSED THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
POWER STEERING SATURDAY NIGHT 1/12/19 MY FAMILY AND I WERE DRIVING HOME WHEN WE HEARD A BEEPING SOUND. I LOOKED DOWN AT THE DASH AND IT READ: "ADVANCE TRAK SERVICE POWER STEERING NOW." IT HAS NEVER DONE THIS AND WE BOUGHT THIS BACK IN OCTOBER, 2018. IT'S NEVER GIVEN ANY SIGN AS TO GOING OUT TIL THAT NIGHT. WE WERE FORTUNATE TO GET HOME SAFELY. FORD IS EXPECTING ME TO PAY THEM TO DIAGNOSE IT AND POSSIBLY RESET IT, WHICH MAY OR MAY NOT FIX THE PROBLEM. I'M DISAPPOINTED THAT THERE IS NO RECALL ON THIS SEEING AS HOW MANY COMPLAINTS THERE ARE FOR THIS EXACT ISSUE. THERE NEEDS TO BE A RECALL ON THESE 2010 MODELS SEEING AS THE DID SO FOR LATER MODELS. IT'S UNSAFE TO DRIVE NOW FOR FEAR OF GETTING INTO AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED APPROXIMATELY FOUR HOURS LATER. WHILE AT A STOP LIGHT, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE ENGINE SUDDENLY ACCELERATED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SHIFTED INTO PARK TO STOP THE VEHICLE. THERE WAS A CAR IN FRONT OF ME AND A CAR IN BACK OF ME. CAR VIOLENTLY SHOOK AND SPED FORWARD AT A FAST SPEED. CAR VEERED INTO ONCOMING TRAFFIC AND WENT UP OVER THE CURB. CONSUMER'S FOOT WAS ON THE BRAKE THE WHOLE TIME. CONSUMER PUT THE CAR IN PARK AND THE VEHICLE STOPPED. ENGINE WAS RACING. THE VEHICLE WAS TAKEN TO JD BYRIDER (1561 WEST LIBERTY AVE, PITTSBURGH, PA) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF*JB
WHILE DRIVING AND TRYING TO MAKE AT TURN POWER STEERING LOCKED UP AND CAUSED ME TO RUN UP A CURB AND BLOW OUT FRONT TIRE. WHILE I WAS ON A BUSY STREET. THIS HAPPENED AFTER MY CAR WAS REPAIRED FROM THE TAKATA AIR BAG RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) IN JANUARY OF 2018. AFTER CHECKING THE VIN, THE CONTACT DISCOVERED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS JUST LEAVING A GAS STATION WHEN I HEARD BEEPING. I LOOKED DOWN AND SAW MY POWER STEERING ASST FAILURE LIGHT WAS ON AND MY SERVICE ADVANCE TRACK LIGHT. I LOST ALL POWER STEERING. I HAVE LOOKED UP AND SEEN YOU GUYS HAVE COVERED THE 2011 TO 2012 BUT NOT THE 2010 EVEN THOUGH THEY ARE EXPERIENCING THE SAME ISSUE
TAKATA RECALL. I RECEIVED TWO LETTERS IN THE MAIL FROM FORD DISCUSSING THE NEED TO RECALL AND REPLACE THE AIRBAGS IN MY VEHICLE, DATED APPROXIMATELY FEBRUARY AND MARCH 2018. THE LETTERS INDICATED THAT I WOULD BE NOTIFIED AT A LATER DATE AS TO WHEN AND WHERE I COULD TAKE MY VEHICLE TO HAVE THE AIRBAGS REPLACED. SINCE THEN, I HAVE NOT RECEIVED ANY DOCUMENTATION OR UPDATES ON THE MATTER AND HAVE NOT RECEIVED ANY DIRECTION ON REPLACING MY AIRBAGS. IT HAS BEEN OVER A YEAR NOW SINCE FORD HAS ISSUED THIS RECALL AND THEY STILL HAVE DONE NOTHING.
STEERING WHEEL WAS BLOCKED, IT WAS IMPOSSIBLE TO STEER. WE HAD TO TOW THE CAR TO SARASOTA FORD FOR REPAIR WHICH WAS EXPENSIVE.UNFORTUNATELY, THERE IS NO RECALL REGARDING THIS ISSUE AND WE HAD TO PAY ABOUT $1900.00 FOR THE REPAIRS.A QUICK SEARCH ON THE INTERNET REVEALED THAT THERE ARE THOUSANDS OF SIMILAR COMPLAINTS REGARDING THIS ISSUE FOR THE 2010 FUSION MODEL .AND THAT OTHER MODEL YEARS OF THE SAME CAR (2011-2012) HAVE ACTUALLY BEEN RECALLED FOR THIS SAME EXACT ISSUE.THESE EXPERIENCES HAVE PUT A LOT OF STRESS ON US, BOTH EMOTIONALLY AND NOW FINANCIALLY AS OUR LIMITED BUDGET HAS BEEN GREATLY AFFECTED BY THIS LATEST ISSUE WITH THE VEHICLE. WHILE NORMAL CONSUMABLE ITEMS (BRAKES, TIRES, ETC.) ARE EXPECTED TO BE REPLACED AT THE OWNER'S EXPENSE, THE STEERING SYSTEM IS NOT ONE THAT WE WOULD EXPECT TO FAIL IN A MODERN CAR.WE HOPE THAT THE FORD COMPANY STANDS BEHIND ITS PRODUCTS AND RESOLVES THE SAFETY RELATED ISSUES THAT AFFECT THESE MODELS, WITHOUT PLACING AN EXPENSIVE BURDEN ON ITS CUSTOMERS.
2010 FORD FUSION POWER STEERING LIGHT CAME ON AT 45 MPH COMING HOME. LUCK WAS ON MY SIDE. I WAS ONE MILE FROM HOME ON A STRAIGHT STRETCH OF HIGHWAY AND STARTED LOSING POWER STEERING. I GOT INTO MY DRIVEWAY AND CUT THE CAR OFF . THIS WAS A FRIDAY.OVER THE WEEKEND I LOOKED UP THE LIGHT CODE AND GOT A LOT OF BAD NEWS ABOUT THE RECALL THAT DID NOT HAPPEN FOR THE 2010 FUSION ON THE POWER ASSIST STEERING. I BOUGHT CAR NEW FROM FORD. NOW HAS 101079 MILES ON IT. TRY TO MOVE CAR MONDAY. I COULD NOT MOVE THE STEERING WHEEL AT ALL. I CALLED THE FORD DEALERSHIP AND THEY GOT A ROLLBACK TO BRING IT IN TO THEM. THAT WAS 125.00. TESTED FOR CODES FOR 125.00. RESET CODE AND DROVE IT FOR 12 MILES AND SAID IT MAY COME BACK ON. QUOTED 2500.00 TO REPLACE PARTS AND REALIGN FRONT TIRES..I AM MAD I DID NOT GET A LETTER WARNING ABOUT THIS WHEN THEY RECALLED THE 2011-12 MODELS. THE CAR WILL SIT STILL TIL I GET A RECALL NOTICE. I CANNOT AFFORD TO REPAIR IT AT THIS TIME.
POWER STEERING HAS FAILED TWICE IN THE PAST WEEK DURING DRIVEWAY LOW-SPEED MANEUVERING FOLLOWING COLD START AND CAR BECAME DIFFICULT OR IMPOSSIBLE TO STEER. IN ONE OF THE TWO CASES A FAULT MESSAGE APPEARED. POWER STEERING WAS RESTORED BY TURNING ENGINE OFF AND RESTARTING. NO DAMAGE OCCURRED DUE TO LOW SPEED (1-3 MPH) BUT HAD THIS HAPPENED A MINUTE LATER TWO NEIGHBORHOOD CHILDREN WALKING TO THEIR SCHOOL BUS WOULD HAVE BEEN ENDANGERED.
WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". I AM UNABLE TO TURN THE WHEEL AT THIS TIME. WHEN I TURN OFF AND RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN THE PAST WEEK.
I WAS DRIVING MY 2010 FORD FUSION AND MY POWER STEERING JUST WENT OUT ON ME OUT OF NOWHERE WITH NO WARNING AS I WAS TURNING RIGHT, MAKING IT SO I COULDN'T TURN THE WHEEL. THIS CAUSED ME TO HIT A CURB WHICH LUCKY DIDN'T DAMAGE MY FENDER OR BUMPER BUT DAMAGED MY RIGHT FRONT TIRE CAUSING IT TO BE PUSHED BACK. NOW THERE IS 'SERVICE POWER STEERING NOW' WARNING ON MY CAR. FORD SAID I WOULD NEED A NEW STEERING RACK AND I'VE SEEN SO MANY OTHER ONLINE WITH THE SAME PROBLEM AND A RECALL FOR THE 2011 MODEL, BUT NOT THE 2010.
I WAS INVOLVED IN A DIRECT HIT ACCIDENT AT APPROXIMATELY 50-55 MPH. NEITHER OF THE FRONT AIRBAGS DEPLOYED IN THE CAR.
IN MOTION: BRAKES STOPPED WORKING PROPERLY WHILE DRIVING (MODULATOR FOR ABS FAILED) AND POWER STEERING LOCKED UP THE STEERING WHEEL TO THE POINT THAT IT REQUIRED SIGNIFICANT EFFORT WHILE DRIVING WHICH CREATED A DANGEROUS SITUATION FOR MY 17 YEAR OLD DAUGHTER WHO HAD TO STOP IN THE MIDDLE OF THE STREET.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SELINSGROVE MOTORS (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL CURRIE FORD AT 813-872-5555 (LOCATED AT 5815 N DALE MABRY HWY, TAMPA, FL 33614) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER STEERING ASSIST FAILURE WHEN STARTING ENGINE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) IN MAY OF 2018. THE DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OLATHE FORD LINCOLN (LOCATED AT 1845 E SANTA FE ST, OLATHE, KS 66062, (913) 782-0881) WAS NOTIFIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE POWER STEERING KEEPS GOING OUT. WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". WHEN I RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY AND I AM TERRIFIED OF THE DAY IT GOES OUT WHILE DRIVING WITH MY 3 KIDS IN THE CAR.
TAKATA RECALL -- IT'S BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE FROM FORD AND THIS ISSUE STILL HAS NOT BEEN FIXED. SEEMS LIKE AN EXCESSIVE AMOUNT OF TIME TO WAIT FOR A FIX WHEN IT'S POSSIBLE THE AIRBAG COULD EXPLODE UPON ACCIDENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BALDWIN FORD-LINCOLN, INC. (801 S WESTWOOD BLVD, POPLAR BLUFF, MO 63901, (573) 785-6484) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HIS FIVE YEAR OLD GRANDCHILD WAS SEATED IN A BOOSTER SEAT. THE CONTACT'S SPOUSE ATTEMPTED TO UNLATCH THE VEHICLE'S SEAT BELT THAT WAS OVER THE CHILD'S SEAT. THE SEAT BELT WAS TOO TIGHT AND THE CHILD BECAME CONSTRICTED. THE CONTACT'S SPOUSE HAD TO CUT THE GRANDCHILD OUT OF THE SEAT. THE CHILD SUSTAINED A MARK OVER THE STOMACH BECAUSE OF THE SEAT BELT. THE CHILD ALSO CONTRACTED A STOMACH ACHE AND A SCRATCH ACROSS THE STOMACH. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 12206, (518) 375-2163) WHERE THE MECHANIC ORDERED A NEW SEAT BELT SYSTEM. THE VEHICLE WAS NOT REPAIRED UNTIL THE NEW EQUIPMENT ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN. *TTT CONSUMER STATED STABLED WOULD NOT RELEASE AND BEGAN TO TIGHTEN ON HER (LAP & SHOULDER BOTH). CONSUMER HAD TO CUT THE STABLED. HER GRANDDAUGHTER HAD RED WELTS ON LOWER ABDOMEN, CHEST AREA AND BRUISED FOR DAYS.*JB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →