Page 25 of 103 · complaints 1,201–1,250 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Mar 7, 201996,308 milesTX

FOR THE LAST COUPLE MONTHS, I WILL OCCASIONALLY START THE CAR AND FIND I AM BRIEFLY WITHOUT POWER STEERING. THE POWER STEERING USUALLY KICKS IN AFTER A FEW MOMENTS OF WAITING WHILE PARKED. HOWEVER, TODAY, 3.7.2019, I STARTED THE CAR, I FOUND THERE WAS NO POWER STEERING, AND THEN I RECEIVED A MESSAGE ON MY CONSOLE THAT READ, "POWER STEERING ASSIST FAULT," OR SOMETHING SIMILAR. I TURNED OFF THE CAR, RESTATED, AND THE POWER STEERING DID ENGAGE. HOWEVER, NOW I AM UNCERTAIN IF I CAN RELY ON MY POWER STEERING AND WILL BE GETTING IT FIXED SOON.

Electrical System
Filed Mar 7, 2019153,000 milesAZ

ON MARCH 7TH, 2019 AT 0600 HOURS, AN ERROR CODE POPPED UP ON THE DASH SHOWING A POWER STEERING ASSIST FAULT. CAR WAS STATIONARY AT THIS TIME AT HOMEOWNERS DRIVEWAY. STEERING WHEEL WAS DIFFICULT TO TURN AS THERE WAS NO POWER TO THE STEERING. ACCORDING TO TO NHTSA DOCUMENTATION, NUMEROUS COMPLAINTS ON THIS SAME RELATED ISSUE PROMPTED RECALLS ON OTHER MODELS, HOWEVER 2010 FORD FUSION, WHICH EXPERIENCED SAME PROBLEM WAS OMITTED FROM ORIGINAL RECALL. FURTHER RESEARCH REVEALED NUMEROUS COMPLAINTS REGARDING SAME OR SIMILAR ISSUE PROMPTING ANOTHER INVESTIGATION. UNKNOWN WHAT THE SECOND RESULTS YIELDED.

Steering
Filed Mar 6, 2019135,000 milesRI

THE VEHICLE WAS STATIONARY. WHEN I GOT INTO THE VEHICLE, THE WHEEL WOULD NOT TURN AND IT SAID "SERVICE POWER STEERING NOW".

Air Bags
Filed Mar 5, 2019CO

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. O'MEARA FORD CENTER INC. (400 W 104TH AVE, NORTHGLENN, CO 80234, (800) 644-6072) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Mar 5, 2019138,000 milesRI

DRIVING DURING A SNOWSTORM,I WENT TO USE THE BRAKES. THE ANTI LOCK BRAKES KICKED IN AND SINCE THEN THE BRAKE PEDAL IS SPONGY SOMETIMES THE PEDAL GOES TO THE FLOOR. HAVE TO PUMP THE PEDAL. MASTER CYLINDER IS GOOD AND BRAKES HAVE BEEN BLED.

Electrical System
Filed Mar 4, 2019120,000 milesNH

DRIVING DOWN THE ROAD AND THE SERVICE POWER STEERING LIGHTCAME ON OUT OF NO WHERE AND MY STEERING STOPPED WORKING

Electronic Stability Control (esc)
Filed Mar 3, 2019135,350 milesAR

THE VEHICLE LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY ALMOST CAUSING ME TO RUN OFF THE ROAD AND INTO A TREE. THE SERVICE POWER STEERING NOW LIGHT THAN CAME ON

Air Bags
Filed Mar 2, 2019176,000 milesAL

TAKATA RECALL IT KEEPS WARNING ME THAT AIR BAG ISN'T WORKING N I KEEP LOSING POWER STEERING FLUID

Steering
Filed Feb 28, 2019NC

ON FEBRUARY 28, 2019, I STARTED MY CAR TO TAKE KIDS TO SCHOOL AT 6:45 SAM. I RETURNED BACK HOME AND EXITED THE HOME AGAIN AT 8:00AM. WHEN I STARTED THE CAR THERE WAS NO POWER STEERING. IT STATED SERICE POWER STEERING NOW. THE VEHICLE IS NOT DRIVABLE ATVYHIS TIME. I DID GO ONLINE TO SEE IF ANYONE WAS HAVING THIS ISSUE AND ONGOING THAT OTHER YEARS WERE RECALLED EXCEPT 2010 MODEL. STEERING WHEEL WILL NOT TURN UNLESS YOU ARE USING EXTREME FORCE TO TURN WHICH WILL RESULT IN AN ACCIDENT AS YOU ARE UNABLE TO MAUENUVER IN AN EMERGENCY.

Steering
Filed Feb 28, 2019115,000 milesMI

I WAS DRIVING DOWN THE ROAD AND WENT TO MAKE A TURN AND IN MID TURN AND WITHOUT WARNING THE POWER STEERING ASSIST FAULT MESSAGE POPPED UP ON MY DASH AND MY STEERING WHEEL LOCKED UP AND I NEARLY DIED DUE TO A HEAD ON COLLISION AS I WAS TRYING TO TURN INTO MY SUBDIVISION AND IT LOCKED UP WHILE I WAS IN THE ON COMING TRAFFIC LANE TRYING TO CROSS OVER. VERY SCARY JUST LOCKED UP WITHOUT ANY WARNING. I'VE HAD ZERO ISSUES WHATSOEVER WITH IT. NO PROBLEMS AT ALL IN THE 9 YEARS I'VE HAD THIS CAR BESIDES THE OTHER RECALLS ON IT. CANT STRESS ENOUGH HOW SCARY IT WAS TO JUST BE DRIVING AND WITHOUT WARNING NEARLY BEING KILLED BY A CAR MALFUNCTION.

Steering
Filed Feb 27, 2019180,000 milesKY

I WAS PULLING INTO A PARKING LOT AND STEERING LOST ALL POWER AND WOULDN'T TURN

Fuel/Propulsion System
Filed Feb 27, 2019250,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT LOGANVILLE FORD (3460 US 78, LOGANVILLE, GA 30052) FOR REGULAR SCHEDULED MAINTENANCE, THE MECHANIC FOUND A LEAK AND STATED THAT THE FUEL TANK NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17256003. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

Steering
Filed Feb 26, 2019115,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT POWER STEERING TO HER RESIDENCE. THE CONTACT CALLED BORGMAN FORD MAZDA AT (616) 534-7651 (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 26, 2019TN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT JOHNSON FORD (646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Feb 25, 2019190,000 milesTN

WHILE DRIVING DOWN THE ROAD A WARNING POPPED UP SERVICE POWER STEERING SOON NOT EVEN FIVE MILES DOWN THE ROAD ANOTHER WARNING POPPED UP SERVICE POWER STEERING NOW AND I HAD NO CONTROL OVER THE CAR THE POWER STEERING WENT OUT AND I COULD NOT TURN THE CAR LEFT ME AND A 3 WEEK OLD BABY ON THE SIDE OF THE ROAD

Steering
Filed Feb 25, 2019117,000 milesOH

MY 17 YEAR OLD WAS PULLING ONTO A BUSY ROAD AND HER POWER STEERING LOCKED UP. IT GAVE NO WARNING AND SAID SERVICE POWER STEERING NOW. SHE WAS LUCK THAT SHE COULD GO STRAIGHT AND NOT INTO ONCOMING TRAFFIC. I KNOW THEY RECALLED OTHER YEARS AROUND 2010 BUT THIS IS VERY UNSAFE. IF SHE WOULD HAVE BEEN ON THE HIGHWAY OR IN HEAVY TRAFFIC THIS COULD RESULT IN A MAJOR ACCIDENT OR DEATH. THIS ISSUE REALLY NEEDS TO BE LOOKED INTO. I WILL ALSO PUT IN A COMPLAINT WITH FORD AS WELL. THE PEOPLE WHO LOOKED AT IT SAID THAT THERE IS NO CODE SHOWING A PROBLEM AND CAN RESET IT WHICH IS NOT A GREAT OPTION BECAUSE IT WILL JUST HAPPEN AGAIN WITHOUT WARNING.

Air Bags
Filed Feb 25, 2019MD

TAKATA RECALL - LOCAL FORD DEALERSHIPS CAN NOT PROVIDE REMEDY IN A TIMELY MANOR.

Air Bags
Filed Feb 24, 201992,000 milesMN

I AM HAVING PROBLEMS WITH SEVERAL THINGS. AIR BAG WAS RECALLED SO I TOOK IT TO THE FORD DEALERSHIP AND THEY REPLACED IT BUT THE LIGHT WON'T GO OFF, AFTER GETTING MY CAR BACK FROM THE DEALERSHIP THE RADIO/SPEAKER AND SEAT WARMERS WENT OUT, SOON AFTER THE HEAT/AC WENT OUT, THE REAR DRIVER SIDE TAIL LIGHT GOES OUT VERY OFTEN, PLATE LIGHTS DON'T WORK, VISOR LIGHTS DON'T WORK. THEY'RE ARE TOO MANY ISSUES THAT STARTED AT THE SAME TIME, SO I THINK IT MUST BE ELECTRICAL. THANKS

Steering
Filed Feb 23, 2019200,789 milesOH

MY CAR HAS 200800 MILES ON IT, MY ELECTRIC RACK AND PINION HAS BEEN REPLACED 3 TIMES AND JUST LAST MONTH IT WENT OUT WHILE GOING 65MPH ON THE HIGHWAY, I CUT OFF A SEMI TRUCK AND SOME CARS AND ALMOST TBONED THE CEMENT BARRIER. I COMPLAINED TO FORD FOR A SECOND TIME REGARDING THE ELECTRONIC STEERING RACK AND SINCE IT IS NOT RECALLED IT IS UNABLE TO BE REPLACED. MOST OF THE PEOPLE IN THE CALL CENTER ARE NOT FLUENT IN ENGLISH SO ITS NEAR IMPOSSIBLE TO GET ISSUES RESOLVED. THE PART IS MADE IN NEW MEXICO AND MY ONLY ALTERNATIVE IS TO PURCHASE A REFURBISHED RACK. I REFUSE TO BUY THIS RACK BECAUSE ITS A KNOWN ISSUE WITH FORD FUSIONS AND MOST PEOPLE WHO HAVE HAD THIS ISSUE HAVE GOTTEN INTO SERIOUS ACCIDENT OR NEAR MISSES SUCH AS MYSELF. THE CAR CURRENTLY SITS AT THE AUTOSHOP WHILE I DRIVE A RENTAL UNTIL I CAN AFFORD TO BUY THE 1300 PART AND HAVE FORD CHARGE ME AN ADDITIONAL 1150 TO INSTALL IT. THE STEERING GRINDS AND STICKS OR FREEZES IN ONE DIRECTION. IF A CLASS ACTION LAWSUIT IS EVER FILED THROUGH FORD FOR FAILED PRODUCTS, THEN SIGN ME THE HELL UP.

Service Brakes
Filed Feb 22, 2019197,000 milesKY

WHILE TURNING OUT OF THE DRIVEWAY INTO THE STREET THE BRAKE PETAL PULSED AS IF THE ANTILOCK BRAKE SYSTEM WAS ACTIVATED. IMMEDIATELY AFTER THAT THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKES BEING PRESENT. PUMPING THE BRAKES RESTORED A LITTLE OF THE PEDAL PRESSURE. AFTER THAT THE BRAKES REMAINED SPONGY. WE REPLACED THE BRAKE MASTER CYLJNDER BUT WERE UNABLE TO GET ANY PRESSURE IN THE BRAKE SYSTEM EVEN AFTER BLEEDING THE BRAKE LINES. THE DEALER SAID THAT IT WAS THE ABS CONTROL MODULE. THERE SHOULD NOT BE A PART THAT CAN FAIL WHILE DRIVING THAT CAN PHYSICALLY TAKE AWAY ALL OF THE BREAK PRESSURE IN THE SYSTEM. IN RESEARCHING ON THE INTERNET I HAVE FOUND HUNDREDS OF CASES OF PEOPLE SAYING THE SAME THING HAPPENED TO THEM WITH THEIR FUSION. THE PROBLEM SEEMS TO BE THAT ONE OF THE VALVES IN THE ABS CONTROL MODULE CAN STICK IN THE OPEN POSITION CREATING A LOOP IN THE BRAKE LINE SYSTEM THAT ALLOWS THE FLUID TO CIRCULATE INSTEAD OF PRESSURIZING THE WHEEL CALIPERS.

Steering
Filed Feb 21, 201964,789 milesKY

MY SON WAS DRIVING HOME LATE ONE NIGHT ALONG A BUSY FREEWAY AND ALL OF THE SUDDEN THE POWER STEERING FAILED. MESSAGE ON DISPLAY SAYS POWER STEERING ASSIST FAULT. WHY WAS THERE NO RECALL ISSUED FOR THE 2010 MODELS AND AL THE REST>?????? VERY UPSET WITH FORD.

Air Bags
Filed Feb 21, 2019AL

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR

Unknown or Other
Filed Feb 21, 2019200,000 milesIA

I START MY VEHICLE IT RUNS FINE FOR A FEW SECONDS THEN IT STALLS IT WON'T ACCELERATE AT ALL OR MOVE

Steering
Filed Feb 21, 2019113,000 milesUT

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRONIC RACK AND PINION AND STEERING GEAR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Steering
Filed Feb 21, 2019128,300 milesSC

AFTER DRIVING THE VEHICLE, I TURNED IT OFF IN A DRIVE THRU LINE AND LESS THAN 2 MINUTES LATER CRANKED IT UP AND RECEIVED THE POWER STEERING ASSIST FAILURE ERROR. MY STEERING WHEEL HAD NO POWER STEERING, IT TOOK EVERYTHING I HAD TO MANAGE TO DRIVE THE CAR INTO A PARKING SPACE. I TURNED IT OFF AND BACK ON AND IT WORKED AGAIN. AFTER READING EVERYONE'S EXPERIENCES I FIND IT RIDICULOUS FORD DOESN'T HAVE A RECALL ON THE 2010 TOO! THIS CAR IS A FINANCIAL DRAIN AND FORD HAS DEFINITELY LOST ANY FUTURE BUSINESS FROM ME! THIS HAPPENED ONLY A FEW MONTHS AFTER FORD REPLACED THE TAKATA AIRBAG WHICH I'VE SEEN OTHERS COMPLAIN ABOUT.

Service BrakesCrash
Filed Feb 21, 2019175,000 milesRI

COMING HOME FROM LATE NIGHT MOVIE WITH MY 10 YEAR OLD SON.PULKED UP TO 4 WAY INTERSECTION ACROSS FROM MY DRIVEWAY AT 10AM ANGLE WHEN I GOT MY BREAKS TO STOP AT 4WAY PEDAL WENT TO FLOOR I HAD NO BREAKS.IVE ALREADY REPLACED MULTIPLE CALIPERS BREAK PADS EVERY 2 MONTHS AND ROTORS CAUSE I'VE HAD NOTHING BUT SERIOUS ISSUES WITH THE BREAKING SYTEM.BUT I HAD TO ANGLE MY CAR AT THE WALL IN MY DRIVEWAY AND HIT TO STOP

Service Brakes
Filed Feb 21, 2019MA

BRAKES FAILED. REPLACED MASTER CYLINDER, AND ABS PUMP STILL NO BRAKES. ELECTRICAL CODES KEEP COMING UP. RREPLACED PADS ALL AROUND AND ROTOR AND CALIPER. BLEED SYSTEM. WITH NO POWER TO CAR BRAKE PETAL HARD AND POWER PEDAL GOES RIGHT TO THE FLOOR. SYSTEM BARELY BLEEDS.

Steering
Filed Feb 20, 2019178,000 milesUT

WHEN I STARTED MY CAR THIS MORNING, A MESSAGE APPEARED THAT SAID "POWER STEERING ASSISTANT FAULT ERROR" I INITIALLY THOUGHT MAYBE IT WAS BECAUSE OF THE COLD, BUT THAT WAS NOT THE CASE. I DROVE IT TO WORK, AS I DID NOT HAVE ANY OTHER CHOICE. I MADE IT TO WORK SAFELY, IT WAS JUST HARD STEERING AT TURNS. I BEGAN TO INVESTIGATE AS TO THE PROBLEM ON THE INTERNET. IT SEEMS THAT THERE WAS A RECALL FOR THIS ISSUE FOR THE 2011 AND LATER MODELS. UNFORTUNATELY THIS IS NOT THE BEST TIME FOR THIS TO HAPPEN. AS I WAS READING THIS SITE, THERE ARE MANY OTHERS WITH THE SAME YEAR MODEL FUSION THAT ALSO HAVE HAD THIS ISSUE. I WOULD THINK THAT FORD WOULD CONSIDER TO ALSO OFFER TO FIX THIS PROBLEM ON THE 2010 MODES AS WELL, SINCE THEY HAVE HAD THE RECALL ON THE 2011 MODELS.

Electrical System
Filed Feb 19, 2019TX

TAMARA RECALL POWER STEERING JUST WENT OFF IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY . NO WARNINGS .

Steering
Filed Feb 16, 2019108,874 milesIA

WARNING MESSAGE ON DASH 'SERVICE POWER STEERING NOW" AS YOU ARE DRIVING DOWN THE HIGHWAY. YOU CAN NOT DRIVE CAR AT ALL AND STEERING WHEEL IS EXTREMELY HARD TO STEER. HAD TO HAVE TOWED TO DEALERSHIP. $2100 PARTS AND LABOR TO FIX.

Equipment
Filed Feb 14, 2019VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS), 14E028000 (EQUIPMENT), AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT DETECTED A STRONG FUEL ODOR INSIDE THE VEHICLE AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 14, 201960,000 milesNC

TAKATA RECALL IT HAS BEEN ALMOST A YEAR SINCE FORD NOTIFIED ME OF THIS RECALL AS OF YET MY LOCAL DEALER DOES NOT HAVE NECESSARY PARTS TO MAKE THE NEEDED REPAIR HOW MUCH LONGER MUST I WAIT? FORD AUTHORIZED A RENTAL CAR HOWEVER MY DEALER HAS NONE AVAILABLE. PERHAPS THIS RECALL IS NOT AS URGENT AS BELIEVED TO BE.

Air Bags
Filed Feb 13, 2019VA

I FILE A COMPLAINT ABOUT MY AIR BAG ON MY 2010 FORD FUSION SE , I HAD A RECALL ORDER TOOK IT TO THE COMPANY LAST YEAR AND THEY SAID THEY DIDN'T HAVE THE PART , I FILE AND WAS TO GET A SETTLEMENT , I HAVEN'T HEARD A THING AND IT;S BEEN OVER A YEAR

Service Brakes
Filed Feb 12, 2019104,232 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. ON OTHER OCCASIONS, THE BRAKE PEDAL WAS SOFT AND WOULD TAKE TIME TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF CONSHOHOCKEN (1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-1700) TO BE DIAGNOSED, BUT NO FAILURE COULD BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 104,232.

Steering
Filed Feb 11, 2019200,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING ON MORE THAN ONE OCCASION. THE FAILURE OCCURRED WITHOUT WARNING. SOUTHGATE FORD (16501 FORT ST, SOUTHGATE, MI 48195, 888-401-2751) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14030 (PE14030). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Feb 11, 2019NC

PASSENGER, SIDE AIRBAG IS DEFECTIVE AND NEEDS TO BE REPLACED AS VALIDATED BY FORD DEALERSHIP ON FEBRUARY 4, 2019.

Steering
Filed Feb 11, 2019115,000 milesMO

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ACCELERATING IN REVERSE, THE STEERING WHEEL FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIFED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

Service Brakes
Filed Feb 9, 201999,600 milesTX

BRAKES RANDOMLY NEARLY FAIL...HAVE TO PUSH PEDAL ALL THE WAY TO THE FLOOR. I PUT A NEW BATTERY IN, IT STOPPED, UNTIL TODAY WHEN I NEARLY RAN INTO A LIGHT POLE TRYING TO TURN ON A CITY STREET. I ALSO HAD SIMILAR POWER STEERING ISSUES 2 YEARS AGO, AND HAD TO HAVE IT REPLACED FOR $2000

Air Bags
Filed Feb 8, 2019PA

I GOT A RECALL OVER A YEAR AGO ABOUT MY AIRBAGS NOTHING HAS BEEN DONE SINCE

Service Brakes
Filed Feb 7, 2019119,553 milesWI

MY BREAKS GO IN AND OUT, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AS I'M IN MOTION ON THE ROAD. IT'S HAPPENED IN THE HIGHWAY AND ON CITY STREETS. LUCKLY I HAD FAST REFLEX TO PUNCH THE PEDAL A COUPLE TIMES AND THAT MADE IT A TAD BIT BETTER. I HAD THE MASTER CYLINDER AND BOOSTER REPLACED, AND THE PROBLEM IS STILL ONGOING. THE MECHANIC SAID THE NEXT STEP WOULD BE THE ABS PUMP.

Steering
Filed Feb 7, 2019126 milesMI

MY POWER STEERING KEEPS GOING OUT IT WILL GO OUT THEN YOU LET THE CAR SIT FOR A WHILE THEN IT WILL BE FINE BUT THEN IT WILL HAVE NO POWER STEERING AGAIN HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. NO CODE PULLING UP AT BODY SHOP. THIS IS VERY DANGEROUS THIS SHOULD BE A RECALL GOING TO CAUSE AN ACCIDENT

Air BagsFire
Filed Feb 6, 201910,493 milesIL

WHEN THE WEATHER CHANGED TO SEVERELY COLD MY TIRED WENT FLAT AND A NOTIFICATION OF SERVICE POWER STEERING NOW AS WE AS SERVICE ADVANCETRAC NOW I REVIEW PLENTY OF REVIEWS ABOUT SIMILAR PROBLEMS WITH THE 2010 FORD FUSION WITH RESULTS IN ACCIDENTS IM CONCERED ABOUT MY SAFETY

Air Bags
Filed Feb 6, 2019FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO FORD LINCOLN (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Feb 5, 2019200,000 milesGA

DRIVING AND POWER STEERING STOPPED WORKING AND ALMOST WRECKED TOOK TO SHOP FOR REPAIRED. THEY SAID IT WOULD COST $2800/3000 TO FIX. THEN CHECKED FOR RECALL.BUT 2010 WAS NOT COVERED BUT 2011WAS COVERED BY RECALL .THIS ARE THE SAME PART WHY IS IT SAFETY CONCERN FOR 2011 AND NOT FOR 2010.DO THE PEOPLE NOT NEED SAFETY???

Seats › Front Assembly › Seat Heater/Cooler
Filed Feb 4, 201958,800 milesNY

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE HEATED SEAT ELEMENT FOR THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT. THE CONTACT STATED THAT THE SEAT WARMER WAS NOT INOPERABLE. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD LINCOLN (LOCATED AT 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (833) 386-3267) WHERE IT WAS DETERMINED THAT THE SEAT WAS NOT COVERED UNDER A WARRANTY AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS DIAGNOSED NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 58,800. *BF CONSUMER STATED VEHICLE WAS DIAGNOSED BUT NOT REPAIRED DUE TO COST. *JB

Steering
Filed Feb 4, 2019WV

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE LOST STEERING CONTROL AND THE "NO TRACK" WARNING INDICATOR ILLUMINATED. GLOCKNER SOUTH POINT FORD (155 CO RD 406, SOUTH POINT, OH 45680, (740) 894-3673) REPAIRED THE STEERING GEAR ONCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

Electronic Stability Control (esc)
Filed Feb 3, 2019106,783 milesVA

THE VEHICLE WAS PARKED TURNED ON LOST POWER STEERING AND POSTS THE CODES "POWER STEERING ASSIST FAULT" AND "ADVANCETRAC NEEDS SERVICE." IT MAKES CONTROLLING THE CAR DIFFICULT AND DANGEROUS. WE CHECKED ONLINE AND NOTICED THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF THE SAME COMPLAINTS. FORD KNOWS THIS IS A PROBLEM ON THIS MODEL CAR AND HAS DONE NOTHING ABOUT IT. VERY DANGEROUS AND DISAPPOINTING. NOT A GOOD REPRESENTATION OF AN AMERICAN COMPANY.

Fuel/Propulsion System
Filed Feb 3, 2019179,000 milesTX

WHILE IN MOTION MY VEHICLE DOES NOT SPEED UP WHEN COMING FROM A DEAD STOP. EVEN TRAVELING SPEEDS OF 60MPH I CAN NOT PUSH ON THE GAS AND PROCEED FAST ENOUGH TO QUICKLY SWITCH LANES. IT RUNS HIGH RPMS

Steering
Filed Feb 3, 2019139,000 milesKS

THE CAR WAS IN MOTION ON A CITY STREET. THE POWER STEERING ASSIST JUST SUDDENLY WENT OUT. WHICH MADE IT IMPOSSIBLE TO TURN. I WAS LUCKY THERE WAS NO TRAFFIC AT THAT MOMENT, VERY DANGEROUS! THIS IS THE SECOND TIME. I BOUGHT THIS 2010 FUSION IN 2013. I HAVE ALREADY REPLACED THE POWER ASSIST ONCE. NOW THIS HAPPENED AGAIN!?

Steering
Filed Feb 2, 2019114,000 milesNJ

POWER STEERING FAILED SEVERAL TIMES DURING LOW-SPEED DRIVING. LOST BOOST AND VEHICLE WAS NEARLY IMPOSSIBLE TO STEER IN CURVED DRIVEWAY. AFTER THIRD FAILURE IT BECAME CLEAR THIS COULD BE A SERIOUS SAFETY HAZARD IF IT FAILED AGAIN AT HIGHER SPEED. ENTIRE POWER STEERING RACK HAD TO BE REPLACED FOR $2400.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →