2013 Ford Flex complaints

I FILED A COMPLAINT ABOUT A WEEK OR TWO AGO AND HAVEN'T HEARD BACK. I WAS UNDER THE IMPRESSION THAT YOU WOULD RESPOND WITHIN A COUPLE OF DAYS.

THE DOOR AJAR LIGHT COME ON THE DASH EVEN THOUGH ALL DOORS ARE CLOSED. THE DOOR UNLOCKS AFTER LOCKING DUE TO THE CAR THINKING THE DOOR IS OPEN. THIS IS THE FRONT PASSENGER DOOR. THE LIGHT WILL RANDOMLY GO OFF AND ON WITHOUT EVEN TOUCHING THE DOOR.THIS ALSO CAUSE THE INTERIOR LIGHTS TO COME ON WHICH IS NOT SAFE WHEN DRIVING AT NIGHT.

AT 55,000 STARTED UP CAR PUT IN DRIVE AND THE POWER DRIVING ASSIT WENT ON STEERING WHEEL LOCKED UP WAS UNABLE TO TURN THE CAR.

PURCHASED CAR IN FEB. 2013. IN OCT 2014 I BEGAN TAKING MY FLEX TO SUNLAND FORD SERVICE CENTER DUE TO DOOR AJAR WARNING LIGHTS ON BOTH RIGHT SIDE DOORS. THE SERVICE CENTER WOULD DISASSEMBLE AND CLEAN DOOR ASSEMBLY. THERE WOULD BE NO MORE WARNING LIGHTS FOR SEVERAL WEEKS AND THEN THE PROBLEM WOULD PERSIST OF THE DOORS APPEARING AJAR. FINALLY, SERVICE CENTER DECIDED TO FULLY REPLACE DOOR ASSEMBLY ON BACK DOOR LATCH BUT PART WAS ON BACK ORDER. SERVICE CENTER REPLACED BACK DOOR ASSEMBLY IN DECEMBER OF 2014. MY PASSENGER DOOR CONTINUES TO SHOW THE DOOR AJAR AND MY WARRANTY EXPIRED FEBRUARY 2015. I STILL HAVE THIS PROBLEM TODAY AND HAVE CALLED FORD MOTOR COMPANY TO WHICH THEY CLAIM THIS IS NOT A KNOWN PROBLEM. THERE ARE SEVERAL SAFETY CONCERNS. 1) IN MOTION: DOME LIGHTS DON'T SHUT OFF HINDERING VISIBILITY FOR THE FIRST 2-5 MINUTES OF NIGHT DRIVING. 2) STATIONARY OR IN MOTION: DOORS CANNOT BE LOCKED WHILE CAR IS ON AND PARKED. THIS IS DANGEROUS. 3) MY AUTO DOOR LOCKS QUIT WORKING FOR A TIME AND I CAN ONLY ASSUME IT'S BECAUSE OF THESE DOOR ISSUES.

DRIVER DOOR LATCH/RELAY SWITCH NOT WORKING PROPERLY. DRIVER DOOR SHOWS AJAR EVEN WHEN PROPERLY SHUT. INTERIOR DOME LIGHTS STAY ILLUMINATED AT NIGHT CAUSING A DRIVING HAZARD AS THE CAR THINKS THE DOOR IS OPEN. REPEATED DOOR AJAR, ENGINE ON AND SHIFT TO PARK WARNINGS SHOWN ON SCREEN. THE WARNINGS ARE RANDOM AND HAPPEN WHILE DRIVING, IN PARK, IN GEAR WITH FOOT ON BRAKE. WHILE DRIVING THE DOOR IS SEEN AS SHUT AND THE NEXT MOMENT IT "APPEARS" OPEN TO THE CAR COMPUTER ALERTING THE WARNING. THE WARNINGS MAY BE CONSTANT FOR DAYS THEN NOT OCCUR FOR AN HOUR AND BEGIN AGAIN. THIS IS A KNOWN ISSUE BY FORD AND AFFLICTS MANY, MANY FLEX OWNERS. A DOOR LATCH, WHICH CONTAINS THE SWITCH RELAY, HAS ALREADY BEEN REPLACED ONCE ON THE VEHICLE.

WHILE DRIVING AND PARKED THE POWER ASSIST GOES OUT AND BECOMES MANUAL STEERING WHICH IS EXTREMELY DIFFICULT AND DANGEROUS.IT HAS HAPPENED 3 TIME CAUSING US AN EXPENSE EACH TIME. THERE IS CURRENTLY A RECALL ON THIS YEAR AND MAKE FOR THE STEERING BUT FOR SOME REASON FORD IS NOT COVERING ALL OF THEM. OURS IS ONE OF THEM NOT COVERED AND WE OBVIOUSLY HAVE THE PROBLEM.

WELL I WAS DRIVING ON THE STREET AND A LIGHT COME UP SAID POWER STEERING SERVICE AFTER 10 SECONDS THE STEERING WHEEL WHEN SUPER HARD TO TURN AND TURN TO THE RIGHT SIDE THANK GOD I DID NOT HIT A CAR BUT I CALL TO THE DEALER I TELL THEM THERE WAS A RECALL FOR THE STEERING GEAR RACK AND THEY SAID NOT FOR MY CAR WHEN THIS IS HAPPENING AND ALL FORD FLEX 2013 THE PART COST $1300 BRAND NEW PLUS LABOR I DON'T KNOW WHAT TO DO AND THE SEAT BELT IS NOT WORKING PROPERLY

2 ISSUES 1) THE FRONT PASSENGER DOOR THOUGH CLOSED IS READ AS A WARNING "DOOR AJAR". THE WARNING STAYS ON AT ALL TIMES. IT DRAINS THE BATTERY AND I HAVE REPLACED THE BATTERY ONCE SINCE OWNING THE 2013 FORD FLEX WHEN PURCHASED IN 2016 WITH JUST UNDER 20,000 MILES ON IT. THE INTERIOR LIGHTS STAY ON FROM STARTING THE ENGINE UNTIL ACCELERATED SPEED. THE INTERIOR LIGHTS AFTER PARKED STAY ON FOR A MINIMUM OF 30 MINUTES THOUGH IT COULD BE LONGER CONTRIBUTING TO DRAINING THE VEHICLE BATTERY. 2) THE VEHICLE BEGAN TO FEEL AS IF IT IS PULLED WHILE IN COMMUTE. NOT STARTING RIGHT AWAY OR SHUTS DOWN/STALLS. IT HAS STALLED AND NOT TURNED OVER THOUGH THE LIGHTS AND RADIO WORK. FORTUNATELY THIS HAS HAPPENED AFTER BEING PARKED IN MY PARKING SPOT. IT WILL NOT TURN OVER, BUT THE NEXT MORNING IT WILL START. AFTER READING ABOUT SIMILAR ISSUES FOR OTHER FORD FLEX VEHICLES LAST WEEK WITH MY VEHICLE DOING THE ABOVE ACTION I REPLACED THE FUEL PUMP RELAY MODULE. WHICH IS LOCATED IN THE REAR PASSENGER AREA BETWEEN REAR PASSENGER DOOR AND FURTHEST REAR WINDOW WHERE THE SEAT BELT PULLS FROM I FELT I HAD RESOLVED THE ISSUE. HOWEVER, A WEEK EXACTLY LATER I ATTEMPTED TO START MY VEHICLE WHEN THE EXACT SCENARIO HAPPENED ALL OVER AGAIN. VEHICLE WOULD NOT START, BUT LIGHTS AND RADIO WORKED. LEFT ALONE OVERNIGHT I WENT TO START IT THIS MORNING AND IT STARTS. THROUGH OUT THE DURATION OF THIS ISSUE OF STALLING, NOT STARTING, PULLING WHILE IN MOTION AS IT FEELS LIKE THE VEHICLE IS BEING JERKED THERE IS NO CHECK ENG

I PARKED THE VEHICLE ON THE MALL PARKING LOT ON MID-DAY OF JULY 11, 2018 IN CYPRESS, CA. AS I TURNED ON IGNITION TO START THE ENGINE, IT FAILED TO RUN. IMMEDIATELY I SUSPECTED THAT THE FUEL PUMP IS NOT SUPPLYING ENOUGH FUEL TO THE INJECTORS; I CALLED FORD ROADSIDE ASSISTANCE FOR TOWING SERVICE TO THE NEAREST FORD DEALERSHIP. THE SERVICE ADVISOR WILL NOT COVER THIS BROKEN PART -FUEL PUMP CONTROL MODULE BECAUSE THE RECALL ONLY APPLIES TO THE ECO BOOST ENGINE BUT NOT ON MY FLEX WHICH IS NATURALLY-ASPIRATED. I LEFT THE CAR FOR TWO DAYS WHICH THEY CANNOT DUPLICATE THE ENGINE FAILURE, SO I DROVE THE CAR HOME WHICH UNFORTUNATELY FAILED TO RUN THE NEXT DAY UNTIL TODAY. WHAT WILL I DO WITH THIS FORD FLEX FOR ME TO USE?

THE CAR REPORTS THE FRONT PASSENGER DOOR AS BEING OPEN/AJAR. THIS CAUSES THE VEHICLE TO UNLOCK ALL DOORS EVEN WHEN THE VEHICLE IS IN MOTION. THE CAR ALARM ACTIVATES RANDOMLY AS WELL. THE FORD DEALER'S CERTIFIED REPAIR TECHNICIANS CHARGE TO REPLACE THE SENSOR, BUT I HAVE HAD THIS PART REPLACED 3 TIMES AND THE DEFECT CONTINUES TO OCCUR.

WITHOUT WARNING THE VEHICLE WOULD NOT START. IT WOULD CRANK, BUT NOT START. VEHICLE WAS IN AN OUTDOOR PUBLIC PARKING LOT ASSOCIATED WITH A RESTAURANT AFTER A VERY WARM DAY OF DRIVING AROUND TOWN ON PERSONAL ERRANDS. SITUATION OCCURRED AFTER DINNER ON A FRIDAY EVENING. A MAJOR WEEKEND INCONVENIENCE, BUT THE ISSUE IS THAT THERE IS A RECALL ON THIS PROBLEM FOR SAME MAKE, MODEL AND YEAR VEHICLE. HOWEVER, IT DOES NOT APPLY TO OUR VEHICLE EVEN THOUGH IT IS IN THE SAME CLASS? RECALL NUMBER: 16V621000 , FORD NUMBER: 16S31. THE PROBLEM: "FUEL PUMP DRIVER MODULE". COST TO REPAIR: $380.87. SAFETY ISSUE: CONSIDERABLE INTERNET DOCUMENTATION WHERE EXACT SAME PROBLEM HAS OCCURRED WHILE DRIVING THE VEHICLE PRESENTING A SERIOUS SAFETY ISSUE FOR ALL ON BOARD THE VEHICLE. RECALL SHOULD COVER ALL CLASS VEHICLES, NOT SOME UNIDENTIFIED PRIVILEGED SUBSET.

POWER WINDOW FAILURE ON ALL 4 WINDOWS. JUST STOPPED WORKING

MY FORD FLEX STALLS WHILE DRIVING ANYWHERE FROM 10 MPH (IN RESIDENTIAL AREA) TO 80 MPH ON HIGHWAY. ELECTRICAL IS STILL WORKING THE ENGINE SHUTS OFF AND I LOSE CONTROL OF GAS/BRAKES. THREE WARNING SIGNS POP UP AT THE SAME TIME: CHECK BRAKE SYSTEM, COLLISION WARNING NOT AVAILABLE, AND SERVICE ADVANCE TRAC. ONCE I RESTART THE CAR, THE CODES WILL DISAPPEAR. THE PROBLEM WAS INTERMITTENT AT FIRST, BUT NOW IT'S OCCURRING MORE FREQUENTLY. I'M TOO SCARED TO DRIVE MY CAR NOW. FORD ISNT BEING MUCH HELP. I NEED HELP.

THE VEHICLE INCORRECTLY BELIEVES THE DOORS ARE OPEN WHEN THEY ARE SHUT. THIS PREVENTS THE DOORS FROM LOCKING AT ALL SPEEDS, WHICH IS AN UNSAFE CONDITION. IF AN OCCUPANT TRIES TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION, THE VEHICLE IMMEDIATELY UNLOCKS THE DOORS. THE ISSUE ALSO CAUSES THE INTERIOR LIGHTS TO STAY ILLUMINATED WHILE THE VEHICLE IS PARKED AND UNTIL THE VEHICLE REACHES AN APPROPRIATE SPEED WHEN IN USE. THE OPEN/CLOSED STATE OF THE DOOR CHANGES AT RANDOM (WITHOUT THE ACTUAL DOOR BEING OPENED OR CLOSED) AND CAUSES THE ALARM TO RANDOMLY GO OFF WHEN THE VEHICLE IS PARKED. THE COMBINATION OF THE LIGHTS STAYING ILLUMINATED AND THE ALARM GOING OFF WHEN THE VEHICLE IS PARKED DRAINED AND RUINED THE BATTERY IN THE VEHICLE. JUMP STARTING THE VEHICLE DID NOT WORK AND THE BATTERY HAD TO BE REPLACED.

THE DOOR AJAR SENSOR STAYS ON EVEN AFTER THE DOOR IS SHUT. TWO DOORS HAVE HAD THIS ISSUE REPAIRED ALREADY IN THE PAST, NOW A PREVIOUSLY REPAIRED DOOR AND ANOTHER DOOR ARE COMING UP ON THE DASH SCREEN AS DOOR AJAR. THIS CAUSES THE INTERIOR DOME LIGHTS TO COME ON, WHICH DRAINS THE BATTERY AND THE ALARM TO RANDOMLY GO OFF AT NIGHT WHILE THE ALARM IS SET AND THE DOOR "OPENS AND CLOSES" AS THE CAR CAR IS THINKING IS HAPPENING WITHOUT DISARMING FIRST. THE DOME LIGHT ALSO STAYS ON FOR ABOUT 30 SECONDS WHILE DRIVING, WHICH IS DISTRACTING AT NIGHT. THE DOORS WILL NO LONGER AUTOMATICALLY LOCK WHILE DRIVING EITHER SINCE THE CAR THINKS THE DOORS ARE OPEN. THIS SEEMS TO BE A COMMON ISSUE THAT NEEDS TO BE ADDRESSED BEYOND FORD.

WHEN THE DOOR IS CLOSED THE LIGHT INDICATES IT IS OPEN ON THE DRIVER SIDE AND THE PASSENGER SIDE. THERE IS A RECALL ON 2014 15 AND 16 FOR THE SAME ISSUE

CAR OVERHEATS AND COOLANT LEAKS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREENE FORD COMPANY (2365 BROWN BRIDGE RD, GAINESVILLE, GA 30504, 770-532-5620), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

FAULTY DOOR SENSORS. DOOR AJAR LIGHT IS CONSTANTLY ON EVEN WHEN DOOR IS SHUT. MAKES IT HARD TO DRIVE AT NIGHT AS THE DOME LIGHT REMAINS ON FOR MINUTES AFTER DRIVING MAKING REDUCING VISIBILITY WHILE DRIVING. WITH THE DOOR AJAR LIGHT CONSTANTLY ON, MAKES IT DIFFICULT TO DETERMINE WHETHER THE DOOR IS OPEN OR CLOSED. DUE TO THE DOOR AJAR LIGHT, THE DOME LIGHT CONSTANTLY REMAINS CAUSING EXCESSIVE WEAR ON THE BATTERY. FIXED ONE SENSOR ALREADY, NOW ANOTHER DOOR SENSOR IS CAUSING THE PROBLEM, ALONG WITH MY TRUNK SENSOR MALFUNCTIONING EVERY TIME I HIT ANY LITTLE BUMP. THE LIGHTS COME ON AS SOON AS WE START THE CAR, WHETHER MOVING OR PARKED.

DOOR LOCK SENSORS. DOOR LOCK SENSORS FAILING TO RECOGNIZE WHEN THE DOORS ARE SHUT SO CONSTANTLY SHOWING DOORS AJAR. THIS HAS DRAINED MY BATTERY TO THE POINT WHERE IT NEEDED TO BE REPLACED. DOOR SENSOR WAS REPLACED ALSO. THE COST OF THIS WAS APPROXIMATELY $500. NOW TWO MORE SENSORS ARE BAD. I LEAVE MY HOUSE BEFORE SUNRISE. WHEN I GET IN MY CAR IN THE MORNING MY INTERIOR LIGHTS WILL NOT GO OFF UNTIL MY VEHICLE REACHES AN ACCELERATED SPEED. SO I AM PULLING OUT OF MY DRIVEWAY UNABLE TO SEE DUE TO INTERIOR LIGHTS HOPING THAT MY NEIGHBORS WHO RUN ARE NOT BEHIND MY VEHICLE OR THE CHILDREN AT THE BUS STOP ACROSS THE STREET ARE CLEAR FROM MY VEHICLE. ADDITIONALLY, MY ELDERLY MOTHER HAS GOTTEN INTO MY CAR AND FORGOTTEN TO SHUT HER PASSENGER SIDE DOOR. AFTER DRIVING FOR FIFTEEN MINUTES, I REALIZED THAT IN FACT HER DOOR WAS OPEN BUTTHE SENSOR ALWAYS SHOWS IT AS OPEN. I NOW AM FACED WITH SPENDING ANOTHER $700+ TO HAVE THE SENSORS REPLACED. THIS PUTS MY TOTAL INVESTMENT IN SENSOR REPLACEMENT AT OVER $1200. THIS IS ALMOST ONE OF MY PAYCHECKS OR TWO WEEKS WORTH OF PAY! IT IS A SACRIFICE I HAVE TO MAKE AS FORD HAS PRODUCED A DEFECTIVE AND UNSAFE PRODUCT. I CAN NO LONGER KNOWINGLY PUT MY FAMILY AND THOSE AROUND ME AT RISK ALTHOUGH FORD WILL NOT ACCEPT RESPONSIBILITY FOR THEIR PRODUCT.

MY 2013 FORD FLEX WON'T START AGAIN. THIS HAPPENED A COUPLE OF MONTHS AGO. I HAD IT TOWED TO THE DEALER AND THEY SAID THERE WAS A VAPOR LOCK ISSUE. THEY FIXED IT FOR $140 PLUS DOLLARS AND YET, HERE I AM AGAIN WITH THE SAME ISSUE. THE DEALER ALSO STATED MY VIN WAS NOT INCLUDED IN THE FUEL PUMP RECALL LIST. THIS TIME AROUND, I HAD RUN A FEW ERRANDS AFTER ATTENDING MY CHILD'S SCHOOL EVENT, CAME HOME AND ATTEMPTED TO START THE CAR ABOUT ONE HOUR LATER. IT WAS A WARM DAY (AROUND 88 DEGREES). I CAN'T TELL YOU HOW FRUSTRATING THIS IS. WITH KIDS, I NEED

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LOCK AND CAUSED THE DOME LIGHT AND DOOR AJAR INDICATOR TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,500. *TT

THE DOOR AJAR LIGHT IS ON EVEN WHEN THE DOOR IS SECURELY CLOSED!

DOOR AJAR WARNING ON WITH DOOR CLOSED, WONT LOCK DOORS WHEN PUT IN MOTION, ALARM GOING OFF, DEALER WANTS $1200 TO FIX

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MACE FORD, 4501 S US HWY 41, TERRE HAUTE, IN 47802), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. AFTER THE FIRST FAILURE, THE CONTACT INSTALLED A NEW BATTERY AND RESET THE COMPUTER SOFTWARE IN ORDER TO GET THE VEHICLE TO RESTART. UPON THE SECOND OCCURRENCE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE FUEL PUMP MODULE NEEDED TO BE REPLACED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE OF THE FAILURE. THE CONTACT CITED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AS THE CAUSE OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

DOOR AJAR INDICATOR REMAINS ON WHEN DOOR IS NOT AJAR. ALSO, ALARM GOES OFF RANDOMLY USUALLY WHEN PARKED AND LOCKED.

I HAVE A 2013 FORD FLEX AND THE DOORS ALWAYS SAY THEY ARE OPEN EVEN THOUGHT THEY ARE CLOSED. IT CAUSES ME NOT TO BE ABLE TO LOCK MY DOORS, THE DOME LIGHT TO STAY ON WHICH IS VERY DANGEROUS WHEN REVERSING AT NIGHT OUT OF A PARKING SPOT, AND I BELIEVE IT'S UNSAFE BEING THAT I HAVE CHILDREN AND I CAN'T KNOW WHETHER OR NOT THE DOORS ARE CLOSED ACCURATELY. I'VE CONTACTED FORD SEVERAL TIMES AND GET THE RUN AROUND. THE DOME LIGHT WILL STAY ON UNTIL I'VE HIT 10MPH. REVERSING WITH A BRIGHT DOME LIGHT ON IS VERY DANGEROUS. I'VE ALSO HAD TO REPLACE MY BATTERY SEVERAL TIMES BECAUSE THE LIGHT STAYS ON.

THE DRIVER SIDE DOOR SENSOR KEEPS SAYING THAT THE DOOR IS OPEN WHEN IT'S CLOSED. WHILE DRIVING THE CAR SAYS SHIFT TO PARK AND CONSTANTLY ALERTS BECAUSE IT THINKS THAT THE DOOR IS OPEN AND WON'T ALLOW THE DOORS TO LOCK. THE CAR ALARM GOES OFF RANDOMLY EVEN WHEN IT'S LOCKED AND YOU AREN'T ABLE TO USE THE BUTTONS TO TURN OFF THE ALARM WITHOUT MANUALLY INSERTING THE KEY IN THE DOOR WHILE PRESSING THE BUTTON.. AND THE LIGHT ON IN THE CAR WILL STAY ON ALL NIGHT BECAUSE IT THINKS THE DOOR IS OPEN. I HAVE SEEN THIS AS AN ISSUE FOR MANY OTHER PEOPLE WHO OWN THE FORD FLEX AS WELL. WITH THE DOORS NOT LOCKING DURING DRIVING AND BATTERY DRAINAGE THIS CONCERNS ME AS A MOTHER.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,100.

PASSENGER DOOR SENSOR IS ONLY WORKING HALF OF THE TIME. THE DOOR IS CLOSED BUT THE ALARM SHOWS THE DOOR AS OPENED. OPENING AND CLOSING THE DOOR AGAIN AND AGAIN WILL EVENTUALLY WORK TO REGISTER THE DOOR AS CLOSED. THIS IS A SAFETY CONCERN AS I AM NEVER REALLY SURE IF THE DOOR IS CLOSED. WHEN THE DOOR IS SHOWN AS OPEN THE INTERIOR LIGHTS REMAIN ON.

RIGHT PASSENGER DOOR KEEPS SAYING AJAR WHEN CLOSED. INTERIOR LIGHT STAYS ON WHEN DOORS SHUT AND CAR IS IN MOTION.. OPEN AND SHUT DOOR SEVERAL TIMES BUT INDICATOR STAYS ON. ALARM GOES OFF RANDOMLY AT ANYTIME CAR IS PARKED. DOORS DO NOT LOCK ANYMORE WHEN CAR IS BEING DRIVEN. SAFETY CONCERNS THAT DOOR IS NOT SHUT WHEN CAR IS IN MOTION.

THE REAR PASSENGER SIDE DOOR SENSOR IS ON SAYING DOOR IS NOT CLOSED. DOOR IS CLOSED AND SENSOR WILL NOT GO OFF. THIS KEEPS THE INSIDE LIGHTS IN THE VEHICLE ON FOR A CERTAIN AMOUNT OF TIME AFTER YOU START DRIVING OR AFTER YOU TURN THE CAR OFF. IT IS VERY HARD TO SEE AT NIGHT WHEN YOU ARE TRYING TO BACK UP AND THE INSIDE LIGHTS IN THE CAR ARE ON.

THE DOOR SENSOR KEEPS SAYING THAT THE DOOR IS OPEN WHEN IT'S CLOSED. THE CAR ALARM GOES OFF RANDOMLY EVEN WHEN IT'S LOCKED AND NO ONE TOUCHED THE KEY. AND THE LIGHT ON IN THE CAR WILL STAY ON ALL NIGHT BECAUSE IT THINKS THE DOOR IS OPEN. SOMETIMES IT SAYS THE DOOR IS SHUT AND WILL BE FINE AND OTHER TIMES IT'S OPEN. I HAVE SEEN THIS AS AN ISSUE FOR OTHER PEOPLE AS WELL. IF THERE ARE ENOUGH COMPLAINTS WILL YOU RECALL IT?

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO LOCK AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT HER CHILD WOULD BE ABLE TO OPEN THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO CENTURY FORD OF MT. AIRY (302 CENTURY DR, MT AIRY, MD 21771, (301) 829-2800) WHERE IT WAS DIAGNOSED THAT ALL FOUR DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

BOTH OF THE TAIL LIGHTS HAVE WATER INTRUSION ABOUT 3 0Z OF WATER WITHIN THE CHAMBER. I HAVE REPLACED LIGHTS SEVERAL TIMES.SHORTENING OUT WHICH HAS CAUSED A PROBLEM WITH SAFETY AND TRAFFIC VIOLATIONS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO DICK SMITH FORD IN RAYTOWN, MISSOURI WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP LEVELER MODULE WAS DEFECTIVE AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: CAS-144337507. THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 119,827.

THE DOOR SENSORS KEEPED ON INDICATING THAT THE DOOR WAS OPEN WHEN IT WAS CLOSE. NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE. I HAD TO REPLACE ALL FOUR DOORS SENSORS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE THE VEHICLE WAS IN REVERSE, ALL THE WARNING INDICATORS ILLUMINATED. WHILE THE VEHICLE WAS PARKED, THE TRUNK OPENED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

WHEN STATIONARY AND PARKED, THE DOOR AJAR ERROR MESSAGE APPEARS ON THE DASH FOR THE DRIVER'S DOOR AFTER ENTERING THE VEHICLE. THIS PRODUCES ERROR MESSAGES ON THE SCREEN, TURNS ON THE INTERIOR LIGHTS, AND PREVENTS THE DOORS FROM BEING LOCKED. AFTER REPEATEDLY OPENING AND SLAMMING THE DOOR SHUT MULTIPLE TIMES THE MESSAGE MAY OR MAY NOT GO AWAY. IF SLAMMING THE DOOR SHUT MULTIPLE TIMES DOES NOT WORK THE MESSAGES, LIGHTS, AND INABILITY TO LOCK THE DOORS CONTINUES WHILE IN MOTION.

THE DRIVERS SIDE DOOR IS SHOWING THAT IT IS OPEN RANDOMLY WHEN I AM DRIVING DOWN THE ROAD. (DOOR IS CLOSED AND LOCKED) THE LIGHTS AND ALARM WILL COME ON AND MAKES IT UNABLE TO SEE AT NIGHT WHEN DRIVING. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED DUE TO UNSAFE DRIVING CONDITIONS. THE DOOR SENSOR IS A ISSUE THAT NEEDS TO BE FIXED.

LIFTGATE AJAR LIGHT ON WHEN LIFTGATE IS CLOSED. INTERIOR LIGHTS STAY ON. DOORS STAY UNLOCKED DURING DRIVE.

MY CAR IS AFFECTED BY THE SAME RECALL AS MANY OTHER FORD FLEX VEHICLES, HOWEVER, MY VEHICLE IS NOT LISTED AS PART OF THE RECALL. I AM HAVING ISSUES WITH THE FUEL PUMP CONTROL MODULE OF MY VEHICLE AND IT WILL NOT START. IT CRANKS AND ACTS LIKE IT WANTS TO START HOWEVER IT WILL NOT START DUE TO THE LACK OF FUEL CREATED BY THE FUEL PUMP MODULE.

MY DRIVER SIDE PASSANGER DOOR AJAR, DOME LIGHTS WON'T GO OFF, MY 4YR OLD DAUGHTER SITS ON THAT SIDE, WAS DRIVING AND IT HAPPEND DOOR WOULD NOT LOCK, TOOK TO FORD DEALER, WAS QUOTED $435. HAVE TO HAVE IT REPLACED AS IT IS DRAINING MY BATTER, AND MAKING CAR ALARM GO OFF, IT HAPPENS IN MOTION, AND STATIONARY, IT IS VERY UNSAFE, AND SHOULD BE RECALLED

THIS CAR IS RIDDLED WITH ELECTRICAL PROBLEMS MOST IMPORTANTLY THE PASSENGER DOOR DOESN'T READ CLOSED SO THE DOORS WON'T LOCK WHEN YOU START DRIVING ALLOWING MY 3 YEAR OLD NIECE TO OPEN THE DOOR AT 20 MPH ALMOST GIVING MY WIFE A HEART ATTACK. THEN THE ALARM GOES OFF AT ALL KINDS OF RANDOM TIMES, IF THIS HAPPENS WHILE DRIVING IT ALSO SHUTS OFF AND LOCKS THE STEERING WHEEL DISALLOWING YOU TO GET THE VEHICLE OFF THE ROAD LUCKILY I LIVE IN A SMALL PLACE WHERE IT'S NOT BEEN A COTASTRIFY. ALSO JUST RECENTLY A CRASH INDICATION MODULE DECIDED IT HA D BEEN IN AN ACCIDENT AND STRANDED MY WIFE 75 MILES FROM HOME. ODDLY I HAVE A FAMILY FRIEND WHO TRADED HER FLEX IN FOR THE SAME REASONS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO BUCKEYE FORD LINCOLN (2343 W MICHIGAN ST, SIDNEY, OH 45365, (800) 700-0050) WHERE IT WAS DIAGNOSED WITH A FUEL PUMP MODULE FAILURE AND THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RCM MODULE NEEDED REPLACEMENT. UPON FURTHER INVESTIGATION, THE FAILURE WAS DISCOVERED TO BE A WIRING ISSUE FROM THE FUEL PUMP REPAIRS. THE VEHICLE WAS REWIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE POWER STEERING WAS LOST WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A STEERING RACK FAILURE, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER'S WAS MADE AWARE OF THE FAILURE, A CASE WAS OPENED, AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 72,018.

1. DRIVER AND PASSENGER SIDE DOOR SENSOR/LATCH/ELECTRICAL MALFUNCTION. DOOR IS AJAR WARNING DOES NOT TURN OFF. DOORS CANNOT LOCK WHEN DRIVING. MAJOR SAFETY ISSUE FOR KIDS IN BACK SEATS. ALARM GOES OFF ANYTIME RANDOMLY. DRAINS BATTERY AND AFFECTS ELECTRICAL SYSTEM. FAULTY BACK UP CAMERA. 2. WATER PUMP FAILURE UNDER ENGINE. COVERED BY 6YR/60K WARRANTY, FAILED AT 62K MILES. REPLACEMENT COST IS AN EXTREME HIGH COST OF $2700.

FUEL IS NOT GETTING TO ENGINE THIS VEHICLE WAS MANUFACTURED IN OAKVILLE ONTARIO BETWEEN THE TIME OF A RECALL (16V621000) BUT DOES NOT HAVE ECHO BOOST ENGINE. FORD CLAIMS IT IS NOT PART OF THE RECALL BUT THE ISSUE MATCHES THE EXACT RECALL.

2013 FORD FLEX WOULD TURN OVER JUST FINE (BATTERY WAS FINE) BUT WOULD NOT START. IT ACTED LIKE IT WAS NOT GETTING ANY FUEL (WHICH WAS THE CASE). FORTUNATELY, I WAS NOT DRIVING AT THE TIME AS THAT WOULD HAVE BEEN A POTENTIALLY SERIOUS SITUATION. THE DEALERSHIP REPLACED THE FUEL PUMP DRIVER MODULE (PART #AA8Z 9D370 B) WHICH IS UNDER RECALL FOR OTHER MODELS OF MY VEHICLE BUT NOT MINE. AFTER RESEARCHING THE INTERNET, THIS IS A PREVALENT ISSUE AND SHOULD BE ADDRESSED FOR ALL ENGINE MODELS (NOT JUST ONE).

VEHICLE IS NOT GETTING ANY GAS DO TO FAULTY FUEL PUMP, ALARM KEEPS GOING OFF, THIRD TIME REPLACING LATCH, ONE TWICE,