2023 Ford F-150 complaints

After the vehicle sat parked for 12 days, upon initial startup, the vehicle experienced a total failure of the Electronic Brake Booster (EBB). The dashboard displayed multiple critical fault codes including "Brake System Failure," "Service AdvanceTrac," and "Check Brake System." The vehicle software triggered a safety interlock, refusing to shift out of Park, rendering the vehicle completely disabled. This failure is a direct match to the defect described in NHTSA Campaign 25V488 (Ford Recall 25S77). Ford’s official filing for that recall admits the EBB module is "susceptible to normal but infrequent voltage disturbances" which causes the EBB motor to enter a "faulted state" or shut down. My 2023 Lightning is currently excluded from this recall despite experiencing the exact same "voltage disturbance" failure mode upon waking from a sleep cycle. This is a critical safety defect that resulted in a total loss of power braking assist and vehicle immobilization. Ford is currently refusing to cover the $2,800 repair cost under the recall, despite the identical nature of the failure

I first received notification from Ford concerning this Safety Recall but despite calls to numerous dealers throughout the area no parts as as yet , January 5th, are available to make the repairs. It has been 8 months since the Safety Recall was sent out. This is well past a reasonable time for Ford to have the parts available.

To Whom It May Concern, I am writing to formally document and complain about the ongoing and unresolved issues with my vehicle, which has been subjected to repeated repair attempts without a successful or lasting resolution. What began as a single repair concern has escalated into an extended, exhausting process involving multiple failed repairs, continued warning indicators, and a complete lack of confidence in the vehicle’s safety and reliability. Since owning this vehicle, it has been brought in for service numerous times due to recurring mechanical issues. The most recent and most serious issue began as a rear differential leak. That initial diagnosis led to a rear end replacement, which then spiraled into additional repairs and complications. As of now, the vehicle has undergone eight separate repair attempts related to this issue. After the most recent repair, I was explicitly informed by the dealership that the vehicle was fully repaired and ready for pickup. However, upon arriving and taking possession of the vehicle, I immediately observed active warning lights on the dashboard, including: •“Service Now” •“Service Rear Differential” This occurred at the time of pickup, indicating that the vehicle was either not properly repaired, not properly inspected, or knowingly released in an unresolved and potentially unsafe condition. I was forced to return the vehicle immediately, continuing a cycle that has become unacceptable. This pattern demonstrates a serious breakdown i

As I was driving the right rear door flung open and would not engage when pulled back in. Had to drive home with a door that would not shut. Yes safety was at risk for kids in back seat. Confirmed by previous reports and service department at dealership. No warning lamps that were noticed.

Regarding EV Battery Failure – 2023 Ford F-150 Lightning”} To Whom It May Concern, NHTSA I am writing to formally file a complaint against Ford Motor Company regarding a serious and ongoing battery issue with my electric vehicle, which remains unresolved despite multiple attempts to obtain warranty service. Vehicle Information: Vehicle: 2023 Ford F-150 Lightning VIN: [XXX] Mileage: Approximately 38000miles Warranty Status: Vehicle is still fully covered under the manufacturer’s warranty Description of the Problem: The vehicle’s battery is not functioning properly. After a full charge, the vehicle only drives approximately 50 miles, after which the battery becomes completely dead. Ford advertises a range of approximately 230 miles per full charge, which my vehicle has never achieved. The battery warning and error messages appear repeatedly on the dashboard, clearly indicating a battery-related issue. Despite this, no effective repair has been performed. Issues with Ford and Authorized Dealers: Ford Motor Company repeatedly refers me to authorized dealers. Each time I visit a dealer, I am charged approximately $140 for inspection, and the dealer claims that the battery is “fine” without providing any real fix. The problem continues exactly the same. Ford refuses to take responsibility and continues to redirect me back to dealers. Many local dealers do not even have qualified technicians capable of replacing or repairing EV batteries. They only perform basic checks, collect mone

I recieved the recall. It states parts are available. I called my dealer in Cortex, CO and was told they could not get the part to perform the repair.

I was driving and all of the dash lights came on simultaneously and I lost power braking ability while on the interstate. I was able to pull over and the truck shut off. I had to call a tow truck because it would not start back up. The AAA servicer reprogrammed the battery which turned all of the warning lights off except for the "push brake to start" warning and the truck will still not start because of this. The tech with AAA advised there is a recall related to this issue but my VIN search returns no results.

The instrument cluster on my vehicle has failed intermittently and/or completely, resulting in loss of speedometer visibility and loss of critical warning indicator information. This includes safety-related alerts necessary for driver awareness, such as warning lights and vehicle status indicators. Due to this failure, the vehicle is unsafe to operate because the driver cannot reliably monitor speed or receive safety warnings required for safe driving. A repair order was opened at a Ford dealership to address this issue. The vehicle is covered by an extended warranty provider, which approved a repair request related to the instrument cluster failure on December 16, 2024. The warranty provider further confirmed approval for instrument cluster replacement on December 22, 2024. These approvals confirm the defect was acknowledged and authorized for repair. Despite the safety defect remaining unresolved, the dealership closed the repair order. Ford corporate customer service has confirmed that the repair order shows as closed on their end, even though the instrument cluster failure has not been corrected and the vehicle remains unsafe to operate. Closing the repair order disrupted manufacturer responsibility tracking and reimbursement eligibility while the safety defect persists. As a result, I have incurred out-of-pocket expenses including towing, rental vehicle costs, and related transportation expenses. This instrument cluster failure constitutes a safety-related defect under D

I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decided to sell me this vehicle with the bolt issue and no parts available to remedy the situation. Ford customer service is telling me 3q2026. Manufacturer Recall Number23S65 NHTSA Recall Number23V896

The contact owns a 2023 Ford F-150. The contact stated that while driving at 20 MPH, the vehicle violently jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle hesitated while depressing the accelerator pedal while coasting the vehicle to the shoulder of the highway. Despite the failure, the contact placed the vehicle in 4WD, and the vehicle resumed normal operation. The vehicle was taken to the dealer where a diagnostic test determined that the driver’s and passenger’s side rear axles had broken and caused the failure. The contact was then notified about NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact was provided a repair number by the dealer and was instructed to contact the manufacturer for assistance. The manufacturer was notified several times about the recall, and the contact was later provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 33,000.

I was notified that my Truck has a safety recall and immediately reported this to Frontier Ford via email on 8/18/25 per the service advisors request. Frontier Ford [XXX] [XXX] It's now been 4 months and I'm still waiting for the replacement part. I've been told by the service advisor that it is ok to drive my truck, unless I hear any noise from the axle. No inspections have been done. I'm concerned about safety I don't want to overreact, but at the same time it's been 4 months. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear Taillight assembly filled with water due to a crack. The water caused the bulb to burn out. Dealer tried to get Ford to cover the taillamp and the manufacturer denied the claim stating the crack was not a flaw in manufacturing. The dealer also said that they have seen several of these where the manufacturer wont cover this component under the bumper to bumper warranty. This assembly has never been tampered with, the truck has not been in an accident. The failure of this taillight is likely caused by over torqueing at ASSY at the plant. Besides being costly this is a safety hazard when brake lights and taillights fail. Also..this assembly I find out houses the module for the blind spot monitor.

The driver side headlamp did not work. I noticed both left and right headlamps had moisture inside. I took my truck to the dealership and they told me I would have to get an appointment for them to take digital images of the headlamps to send to Ford Motor. So they sent me home with only one headlamp in working order. I made the appointment. It took 2hrs to get the digital images. A crack appeared at the bottom of each headlamp at the exact same spot. I left the dealership the second time with only one headlamp working. 24 hours later, Ford Motor told the dealership they believed it was caused by an outside collision and would not be covered by the bumper to bumper warranty. The dealership offered to replace at cost and suggested I contact the State Attorney General’s office and try to mediate Ford’s decision. I made an appointment to replace both headlamps after the weekend at their earliest opening. I have kept the faulty headlamps. I believe Ford Motor is trying to mitigate cost of a faulty product at the expense of public safety. The States Attorney General attempted to mediate. However, a Consumer Affairs Legal Analyst from Ford wrote that the warranty was denied because the headlamp was damaged in a car accident. It was not.

I was trying to park the vehicle and it unexpectedly started to accelerate. I had to slam on the brakes. This is not the first time this has occurred. It’s happened many times. I took it to the Ford dealership and they said they cannot find any problems so then I did some research on the Internet and found there’s other people saying the same thing so there’s clearly a problem with this vehicle. Unexpected acceleration.

I closed the passager side door and the back window shattered and blew out

My F150 2023, while driving at slower speeds on four different occasions while applying the brakes, the truck will start accelerating all on its own! I contacted a ford dealer and they verified on their end that the truck has done this. I have also read from other owners having this same situation.

Ford has known about this potentially dangerous recall for 4 months and parts to repair still not available. Our car has been looked at and determined that repair needs to be done. I just talked to Ford and there is no ETA for the parts to repair and many vehicles on the road that need repair. There is something wrong.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was stated that parts were available; however, the day of the appointment, parts were still not available because the dealer had not received parts from the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2023 Ford F-150 XLT (base 4×4—2H, 4H, 4L only) is experiencing a front-axle/IWE malfunction that causes the hubs to partially engage on their own in cold weather. When temperatures drop below freezing, the truck produces a very loud, physical pop when turning in 2H and a mechanical grinding/rumble noise from the front axle while driving straight. This happens even though the roads are dry and I have not engaged 4WD. The noise immediately disappears when I switch into 4H, which indicates the integrated wheel ends (IWEs) are partially engaging due to vacuum loss or actuator failure. When the hubs fully lock in 4H, the grinding stops. This confirms the IWEs are not disengaging properly in 2H. This occurs only in freezing temperatures, to date, and it feels as if the front axle is binding or locking during turns. The loud popping feels violent enough that it could lead to CV axle, differential, or IWE gear failure. My Ford dealer stated they have “not heard of this issue,” but this condition matches the symptoms described in Ford TSB 25-2513 for incomplete IWE disengagement on 2021–2025 F-150 trucks. Despite Ford saying this is not a known problem, there is significant owner evidence online showing that many 2021–2024 F-150 owners experience the exact same symptoms. Multiple threads on F150Forum, F150Gen14.com, and Reddit describe identical cold-weather popping and grinding caused by IWEs partially engaging in 2H. In many of those cases, owners report that dealers dismissed th

The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked, the contact inspected the vehicle and became aware that the brake light located near the rear window was inoperable and the brake light had melted. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,321.

The contact's mother owns a 2023 Ford F-150. The contact stated that the owner received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal squealing sound coming from underneath the vehicle, near the brakes upon depression of the brake pedal. The vehicle was taken to the dealer, who advised the contact to not be concerned about the squealing sound. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 18,614.

The drive keys fall out of the wiper arm heads which will cause the wiper arms to perform erratically and eventually lead to the wiper arms to become separated from the vehicle. I found the key lying in the cowl vent grill. Ford currently has a recall on this for other vehicles however it needs to expand the recall to include more vehicles including the 2023 F150 Lightning. The Safety Recall number is 22S26.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted on several occasions and informed the contact that there were six other vehicles needing the recall repairs ahead of the contact’s vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would be available by the end of 2025. The contact had not experienced a failure.

During rain and snow events, water leaks into the interior of the vehicle through the roof area. The intrusion appears to occur during moderate to heavy precipitation and results in water collecting inside the cabin. This moisture has led to a persistent, moldy odor throughout the vehicle. The presence of mold poses a health concern, especially for my children and family members who ride in the truck. We are concerned about the potential inhalation of mold-contaminated air and the associated respiratory risks. This issue affects the safe and healthy use of the vehicle and requires attention, as the leak continues to worsen over time. First noticed this issue February of 2024, ongoing

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN). However, the part to do the recall repair was not yet available. The contact stated that a fluid spill was found on the ground. The vehicle was taken to the dealer, where it was diagnosed, and determined that the hub bolt had sheared off and damaged an unknown oil component located in the rear. The vehicle remained at the dealer unrepaired. The contact stated that the dealer deemed the vehicle unsafe to drive. The manufacturer was made aware of the issue. The failure mileage was 14,146.

The contact owns a 2023 Ford F-150. The contact stated that while driving 45 MPH, the taillights, running lights, and indicators were inoperable. There were no warning lights illuminated. Upon further research, the contact linked the failure to NHTSA Campaign Number: 23V418000 (Exterior Lighting). The local dealer was contacted, the vehicle was visually inspected, but the vehicle was not officially diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 71,842.

Front camera fault, service required, pre-collision avoidance not available. Lane departure warning fault, service required. This is an ongoing problem since date of purchase, 9/23/2025

Our 2023 F150 has had two back-to-back powertrain failures. I was accelerating out of an intersection after the light turned green and suddenly experienced a loss of power. The Ford service center diagnosed this as a Transmission fluid auxiliary pump fault. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were NO warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025, four days before the failure. Then it happened again one month later. I will detail that in a second complaint.

On November 10, 2025, our 2023 F150 powertrain failed for the second time in about a month. I was pulling away from a curb when the truck experienced a loss of power. The Ford service center diagnosed this as a PowerTrain Control Module failure. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were NO warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025 and then replaced a failed auxiliary fuel pump on October 7, 2025 that also led to a failure while driving.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Safety Defect: 4-6 second engine power loss/stalling while driving Life threating incident (recorded by Ford via phone call)Semi truck nearly collided with us as well as multiple other near misses road rage honking and obscene gestures all of which has my 13 year old son terrified to ride in the truck. First took it in 08/29/2025 @ 33,808 miles Second attempt 09/30/2025 still in shop at Gary Crossley Ford >30 days (unfixable) Ford Lemon Law Ford Case # CXHXXX 11/03/2025 Claim Manager Devin Dean Missouri Lemon Law MO AG CASE#XXX 11/04/2025 filrd today for **Mandatory Repurchase** Request: Investigate this safety defect and force immediate buy back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power, and the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the cylinder #6 port injector had failed. The dealer replaced cylinder #6 port injector, but the failure persisted. The vehicle was taken back to the dealer, who determined that cylinder #4 port injector had failed and replaced the port injector. The failure recurred, and the vehicle was taken back to the dealer for the third time. And it was determined that cylinder #1 port injector had failed and needed to be replaced. The vehicle was not repaired. The contact sent the manufacturer a certified letter notifying the manufacturer of the failure. The failure mileage was approximately 32,500.

NHTSA Safety Defect Report – 2023 Ford F-150 Lightning Tailgate Light Bar Condensation My 2023 Ford F-150 Lightning has moisture and condensation building up inside the rear tailgate light bar. It looks exactly like the issue described in Ford recall 23S30, also known as NHTSA recall 23V-418. Even though my VIN is not included in that recall, my truck is showing the same symptoms. The condensation collects behind the lens, especially around the reverse light section, and becomes worse after it rains or after I wash the truck. Lately, I’ve noticed the reverse lights flicker at times, which makes me think the moisture is getting into the electrical components. If the reverse lights go out or stop working properly, it becomes a safety concern because other drivers and pedestrians may not see that I’m backing up. This could easily cause an accident, especially at night or in parking lots. I brought the truck to a Ford dealer and was told that my VIN isn’t part of the recall and that I’m just outside of the 36,000-mile warranty. The truck currently has around 37,000 miles. They said they couldn’t replace the light bar unless Ford adds my VIN to the recall. The issue clearly matches the same defect Ford already acknowledged, which involves moisture getting into the tailgate light bar due to cracks or poor sealing. I believe Ford’s recall should be expanded to include more 2023 model trucks like mine that are having the same problem. It’s not an isolated case, and I’ve seen other ow

The transmssion is shifting by itself from from a low gear (say 1st or 2nd) directly into 8th gear which bring the truck to a complete stop. This happend on May 30th while driving up my gravel driveway and I had the vehicle towed to the Ford Dealer where they inspected it and found nothing wrong. They said they did a software update but could not guantee that this would resolve the issue. I have been driving the truck with out issue up to today (10/21/2025) when it happened again in the same location. I was able to record a video of the dash and it is clear to see that it is shiting from 1st to 8th gear which brings the truck to a complet stop as that part of the driveway is uphill. I am concerned that if I was pulling out at an intersection and this happend I could get stuck in the intersection and hit by cross-traffic.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact was concerned about operating the vehicle. The vehicle was taken to the local dealer, where the vehicle was inspected. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.

Transmission making whining noise. Started making whiny noise at 14,000 miles. Currently has 18,000 miles. Complained to the dealer, but dealer said that this type of transmission makes this kind of noise and it is normal. Which is not normal from everything that I’m reading. It’s basically the transmission is failing and it’s just a matter of time before it quits completely. I will attach a note from the dealer.

The contact owns a 2023 Ford F-150. The contact stated that her husband had taken the vehicle in for service at a local dealer. The dealer was aware that the VIN was included in NHTSA Campaign Number: 25V512000 (Power Train). The dealer inspected the rear hub bolt and became aware that the bolt had fractured. The contact's husband was advised to leave the vehicle at the dealer because it was not safe to drive the vehicle with the fractured bolt. The contact had been advised by the dealer that the remedy was not yet available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 29,828.

2023 Ford F150 seemed to spontaneously ignite, resulting in total loss of F150 due to fire and extensive damage to a civilian pickup and trailer.

The rear passenger window rolled down and is stuck in down position. This is the second time this has happened in our F-150. It happened when we first bought the truck nearly two year ago and was fixed. I worry it was replaced with another faulty component. There have been numerous complaints of this happening and the issue is within the driver side door components.

The camera/ screen doesn’t always come on when you start the vehicle. Sometimes I start the truck and then put it in reverse but the camera does not display in the screen. At times the screen doesn’t turn on for several minutes after I’m driving.

My wife went to back out of our driveway. She was on the side of the driveway in some stones. She put the F150 into 4 Wheel High which she has done numerous times. She shifted the truck into reverse with her foot on the brake and the truck accelerated and hit a tree 10' away from the rear of the truck, The truck has been taken for evaluation. I have to report my truck accelerated on its own. I called Ford Motor twice and was on hold for an hour with no luck. There were no warnings at all on the dash. Insurance Adjuster looked at it and told me to have it towed the the body shop for further evaluation. My wife was hurt and a contractor was standing in the are near the tree. The Truck is now at SJM Auto in Sugarloaf PA

Reported a burning oil/chemical smell to the Ford service center early August and was told nothing was wrong. 2 days ago same smell appeared accompanied with large amount of smoke while driving. Immediately stopped and found flames behind drivers side front tire in engine. Put out the fire ourselves with fire extinguisher and was towed to nearest Ford service center. Ford states was a mechanical issue with the front differential causing an oil to leak, cause metal shavings, and ignite in flames.

The contact owns a 2023 Ford F-150. The contact stated that there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle. The contact received a recall letter related to NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted and informed that the axle was available, but the bolts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2023 Ford F-150. The contact stated that after starting the vehicle and shifting into drive(D), there was an abnormal popping sound coming from the rear of the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle made an abnormal squealing and grinding sound. There was no warning light illuminated. The vehicle was taken to a local dealer several times before it was diagnosed, and determined that the rear wheel end hub bolt had fractured and the rear axle assembly needed to be replaced; however, the parts to complete the repair were not available. The vehicle was not repaired. The contact recently received a recall letter from the manufacturer for NHTSA Campaign Number: 25V51000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.

The contact owns a 2023 Ford F-150. The contact stated that upon arriving at her destination and moving the column shifter to park(P), the brake pedal was released, and the vehicle suddenly jolted forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V512000 (Power Train). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 51,000.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that the notification advised that parts to complete the recall repair were available. The local dealer was contacted and informed the contact that parts were on back order, and the dealer was unable to provide a timeframe for parts availability. Several other dealers were contacted and confirmed that parts were not yet available for the recall repair. The contact emailed the manufacturer requesting information on parts availability. The contact had not experienced a failure.

Ford is aware of an issue on the 2023 Ford F150 with Pro Power Inverter. When the inverter turns on, the RF frequency emitted blocks the tire pressure sensors from sending their signal creating a fault. Dealers are recommending that owners replace their sensors rather than performing the fix. In many cases the vehicle is now out of warranty requiring customer to pay for the fix.

Tread separation at 25,000 mark on two tires.

When pressing on the break to come to a stop pulling in parking space, my F150 quickly accelerated cause a crash into a building my 2 year old truck has been declared a total loss from insurance.

While driving down the road, the driver gauge display screen completely goes dark. All information displayed normally on the screen, such as speed, mileage, and vital information about the vehicle stops, displaying entirely. This has happened multiple times. Usually the next day, the issue is solved. Then, several months later, the issue reappears. Whenever the vehicle is taken for repair, the dealer simply cannot replicate the issue. This is a known issue that has been reported online by many people.