Page 5 of 9 · complaints 201–250 of 418

2023 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →

Structure › Body
Filed Aug 9, 2025TN

After a repair at Ted Russel ford that swapped my battery, the skid plate fell off while traveling in a parking lot. Fortunately this didn’t occur on the interstate.

Unknown or Other
Filed Aug 4, 2025GA

Spontaneous shatter of the entire rear glass, outward, when shutting the rear door. There was no crack in the glass. The truck is still under full warranty but Ford will not even respond at this point. As you can see from the photos, the glass blew out backwards. A google search and forum search indicates there could be a recurrent issue with the Ford vehicle.

Structure › Body
Filed Aug 3, 2025TX

Water entering cabin on Front passenger side of truck. Causing mold and mildew. Dealer 'fixed' this three weeks ago and now it is back again...

Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 1, 202515,000 milesAR

The contact owns a 2023 Ford F-150. The contact stated that the vehicle received an unknown software update. The contact stated that after the software update was installed at the dealer, the contact experienced issues while activating the cruise control feature. The contact stated that previously the cruise control could be activated with a single switch. The contact stated that the cruise control and Forward Collision Avoidance switches were now located side by side. While attempting to activate the cruise control feature, the contact accidentally activated the Forward Collision Avoidance feature, and then had to take his eyes off the road to deactivate the function, almost causing several crashes. The contact reported the issue to the dealer and was informed that a new software update was upcoming. The manufacturer was notified of the issues but provided no assistance. The failure mileage was approximately 15,000.

Power Train › Axle Assembly
Filed Jul 31, 202548,000 milesAZ

The contact owns a 2023 Ford F-150. The contact stated that upon inspection underneath the vehicle, there was a fluid leak coming from the rear passenger’s side axle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the rear axle and seal were faulty and needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 22B34; as a probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.

Back Over Prevention › Rearview System Braking
Filed Jul 30, 2025MT

Camera image becomes distorted when put in reverse. It doesn’t happen all the time, but sometimes happens multiple times a day. I have pictures and videos of the distortion of the camera happening.

Power Train
Filed Jul 28, 2025NY

Service vehicle Soon light came on and the problem was that the gear shifter folding mechanism broke. Ford has repaired it at no cost.

Power Train
Filed Jul 28, 202562,000 milesMS

The contact owns a 2023 Ford F-150. The contact stated that there was a grinding sound coming from underneath the vehicle while driving at various speeds. The contact inspected the vehicle and became aware that there were fractured axle bolts. The contact learned of NHTSA Campaign Number: 23V896000 (Power Train); which was related to the failure. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the VIN was not included in NHTSA Campaign Number: 23V896000 (Power Train). The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 62,000.

Unknown or Other
Filed Jul 27, 2025IN

Moonroof Wind Deflector Detachment – Request for Inspection/Assistance.writing to report a recurring issue with the moonroof wind deflector on my 2023 Ford F150 Platinum Series. On two separate occasions, the deflector has detached while I was driving under normal conditions, at highway speeds. with no visible damage or signs of wear prior to the incidents. First occurrence June 2024 while driving up an on-ramp to highway estimated speed 45 mph entire part detached from my vehicle, was ran over by semi truck following behind my vehicle. My Vehicle was under warranty part was replaced by Ford dealership On [XXX]. Second occurrence July 2025 while driving in heavy traffic on interstate, estimated speed 60 mph. Entire part detached and struck the vehicle behind me. A manufacturer part flying off your vehicle once is a freak incident. safety issue. This has raised concerns for me regarding the safety and durability of the moonroof air deflector. because of the risk of damage to my own vehicle, but also due to the potential hazard it poses to other drivers on the road. A detached part at highway speed could easily cause an serious accident or injury. The part appears to be inadequately secured to withstand wind forces during normal operation. i believe this may point to a design or Manufacturer flaw and should warrant further investigation. Please let me know if you require any additional information. I would be happy to provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

Forward Collision Avoidance
Filed Jul 21, 202538,000 milesOH

The contact owns a 2023 Ford F-150. The contact stated that while driving various speeds, the Forward Collision Avoidance system unintendedly activated. During the failure there were no other vehicles or large objects nearby. The "Collision Alert" message was displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.

Electrical System › Integrated Trailer Brake Control
Filed Jul 18, 202545,000 milesKY

The contact owns a 2023 Ford F-150. The contact stated that while driving approximately 50 MPH and hauling a horse trailer with several horses inside, the automatic headlights activated, and the trailer brake erroneously activated, causing the vehicle to abruptly stop in the middle of the road. During the failure, no injuries were reported to the vehicle occupants or the horses inside the trailer. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 45,000.

Service Brakes
Filed Jul 17, 2025NJ

While slowing down the vehicle on a downward slop, vehicle applied Parking Break by itself and stopped the vehicle suddenly with Parking Break sign on the odometer. There was no object or anything in the front of the vehicle and it was being driven on forward direction. So, this abruptly applying of Parking Break by itself created a confusion and unsafe situation.

Exterior Lighting
Filed Jul 15, 2025AZ

The vehicle was recalled in October 2023 for water getting into the tailgate lens that could cause the reverse lights to malfunction. The vehicle was brought in for repairs on Jan 24, 2024. I notice that the tailgate lens has water in it now.

Power Train
Filed Jul 11, 202545,758 milesTX

The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the transmission downshifted unintendedly and made an abnormal loud knocking sound. The vehicle was taken to the dealer to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to NHTSA Hotline to file a complaint. The failure mileage was approximately 45,758.

Service Brakes
Filed Jul 10, 2025UT

I was parking my car and pressed down on the brake. The car continued to roll forward so I pressed down farther. The car kept rolling forward. I took my foot off the brake and then pressed down hard and came to a stop. The brake fluid is clean and at max levels. The brake pads are relatively new. No visible signs of damage or leaking.

Vehicle Speed ControlCrash
Filed Jul 10, 202522,000 milesIL

The contact owned a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly and the front passenger side of the vehicle crashed into a tree. No warning lights were illuminated prior to the failure. The air bags were not deployed. No injuries were sustained and no medical attention was sought. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled; the failure cause was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

Structure › Body
Filed Jul 7, 2025OK

Bought used at 10k miles less than a year ago, has a severe leak from the passenger side windshield/cowl area that pours down the body seam saturates the floor, wire channel, and bcm area. This is a safety issue as you can smell a burnt/wet wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year (of 3 year warranty) but any warranty repairs are being refused as it is 4100 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the body adhesive not being applied properly near the firewall/cowl/inner fender frame joint.

Service BrakesCrash
Filed Jul 6, 2025MD

On [XXX] at [XXX] I dropped my wife and 2 children off at the Funland Arcade in Deep Creek, Maryland. The parking lot was full from the holiday weekend and I was planning on taking the Lightning to a nearby charger while the family gamed so I double parked perpendicular to the arcade entrance, put the hazards on, and let them out. After the 3 of them got out, I placed the Lightning in reverse to back up 5-10 feet so that I could exit the parking lot through the same way I came in. Once I had enough space from reversing so I could make the turn to exit I placed the Lighting in drive. The moment the Lightning switched to drive it accelerated at a very high speed as if I was flooring the gas pedal, which I was not. The lightning was in one-petal mode which I always use unless I’m on a highway. I immediately began pumping the brakes but the truck would not stop, I probably slammed on the brake petal 4-5 times to no avail. I even tried shifting the truck back into park but it would not shift out of drive. I was able to luckily steer the truck into a hillside approximately 150 feet away. The truck ran over numerous small trees and shrubs before crashing to a stop approximately 16 feet up the hill. Shortly after the shock wore off, I slowly reversed the truck down the hill, exited the truck, and informed dozens of onlookers who came out of the arcade to see what the noise in the parking lot was from, that the truck just took off on its own but that I was fine. I called 911 and the p

Service Brakes, Hydraulic
Filed Jul 2, 202510,000 milesMD

The contact owns a 2023 Ford F-150. The contact stated that while driving at various speeds or while in stop-and-go traffic, while depressing the accelerator pedal, there was an abnormally loud plastic-on-plastic sound. The vehicle was taken to the local dealer, where it was diagnosed with a brake booster failure. The vehicle was repaired, but the failure recurred two months later. The contact stated that there was popping and clicking sound in the brake pedal. The contact stated that it felt as if the brake pedal was cracking. The failure was more prevalent after being parked or while driving for long distances. There were no warning lights illuminated. The vehicle was taken to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.

Unknown or Other
Filed Jul 2, 2025CA

The rear axle hub bolt was found to be broken off, same as the other recalled vehicles from this manufacturer. I have been waiting over 2 1/2 weeks for my vehicle to be repaired with no parts in stock yet and no loaner vehicle.

Power Train
Filed Jun 29, 2025VA

The vehicle has had its automatic transmission replaced twice by a ford dealership within a one year period due to mechanical failures within the transmission. The dealership confirmed the same issue both times. Each transmission replacement was new from the manufacturer. The transmission failures caused hard shifting and stalling, which has posed a safety risk. An indicator that the transmission was failing had been the presence of a loud banging/clunking noise when shifting gears.

Electrical System
Filed Jun 29, 2025SD

One morning, my 2023 Ford F150 Lightning was completely inoperable. I had it towed to a dealer. From my understanding, it is a wire that runs from the front of the truck to the rear of the truck, and is in the channel about the drive train malfunctioned which seems very strange to me. Got a bunch of codes off the computer. Found some kind of module showing 0-2 volts and when wiggled, it went to zero and stayed. Circuuits CBB95 PINS 11 and 12 and ABB05 PIN 33 at C407 all had zero volts. He consulted Ford's self help and found a Ford contact who'd fixed similar issue. After researching, all was connected back up, he back probed the circuits, and finally found SBB05 grey/red Pin 5 had no current. Ford advised overlaying wire from 3471C to C407 over rear drive unit and secure to harness with zip ties. This successfully cleared all codes and truck worked. This could have been really bad if it happened during the middle of winter when driving putting me and my occupants in danger. I'm not sure what the dealer did with the part, but they replaced the wire and connectors. I had no idication there was any problem until the vehicle became completely inoperable. Ford did not cover this under warranty since i was out of the bumper to bumper warrantee mileage.

Structure › Body
Filed Jun 26, 2025FL

Bought new a year and a half ago, has a severe leak from the passenger side windshield/cowl area that pours into AC box and then saturates the floor. This is a safety issue as you can smell a burnt/we wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year and a half (of 3 year warranty) but any warranty repairs are being refused as it is 2500 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the windshield or cowl seal.

Service BrakesCrash
Filed Jun 26, 2025NC

While driving my 2023 Ford F-150 XLT through a parking lot at low speed, I attempted to stop and shift into reverse to avoid a tight turn between parked vehicles. With my foot firmly on the brake, I shifted into reverse—though the gear shift was abnormally resistant. The system indicated the vehicle was in reverse. Despite keeping my foot on the brake, the truck suddenly and forcefully accelerated on its own, overriding my braking input. It collided with two parked vehicles before I was able to bring it to a stop by turning off the engine. The vehicle continued to accelerate even while I applied firm pressure to the brake pedal, which depressed all the way to the floor and failed to stop the truck. At no point did I press the gas pedal. After impact, the gear shift remained in reverse with a blinking red light. No airbags deployed. This was an extremely dangerous situation that could have seriously injured someone had they been standing nearby. Additionally, for some time leading up to the incident, I noticed increasing difficulty shifting gears even with the brake fully depressed. At times when in park the light for other gear modes would turn on. Indicating the vehicle may be in another mode other than park. The brake pedal has also felt inconsistent, often requiring unusually deep and forceful pressure to stop, whether on highways, city streets, or in parking lots. This appears to be a critical failure of both the braking and transmission systems. I am extremely concerned

Electrical System
Filed Jun 22, 2025NC

A/C airflow decreases out of the air vents although you can hear the motor blower running at high speed in the dashboard. The cabin temperature begins to increase and if humid the windows will begin to fog up the windshield, side windows and rear window impairing visibility which could lead to an accident if you do not pull over and remove the fog from the windshield/ windows. The dealership has inspected the vehicle, but they are never able to reproduce this issue while the vehicle is in their possession so they do nothing and simply turn away from the concern which many other Ford F-150 owners have expressed to their local ford dealerships and undoubtedly FORD motor company is aware of this issue, but are turning the blind eye as if it doesn’t exist. There are no warning lamps, messages or other symptoms prior to the issue occurring. I’m the second owner and this has happened to me twice within 2 weeks of owning this vehicle and I noticed the CarFax showed that my vehicle had been brought in numerous times to the ford dealership to be serviced for this exact same issue that I’m experiencing which has been confirmed by the dealership.

Visibility › Power Window Devices and Controls
Filed Jun 18, 202532,000 milesNY

The contact owns a 2023 Ford F-150. The contact stated that on several occasions while while driving at various speeds, the driver’s window switch was depressed; however, the window froze momently and failed to work as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.

Power Train
Filed Jun 16, 2025GA

Driving down the road, a "service needed" code will pop up on the dash. It will then go away. However, in the next few minutes a "Shift Service Fault" will pop up on the screen. I then get a notification on my Ford app that says I have a Powertrain Fault.

Parking Brake
Filed Jun 10, 202546,000 milesWV

The contact owns a 2023 Ford F-150. The contact stated while driving at slower speeds, the vehicle would immediately brake independently without depressing the brake pedal. The Brake warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense; however, the cause of the failure was not determined. The vehicle was not repaired. Upon further investigation, the contact related the failure NHTSA Campaign Number: 23V509000 (Parking Brake); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,000.

Power Train
Filed Jun 9, 2025AK

Sudden unexpected downshifts to first, third or fifth gear causing sudden deceleration, very high rpm, and tire lockup. Occurred at any speed. Sudden deceleration in traffic. Loss of directional control. No warnings. No alerts. It is not safe to drive. It has been at the dealer for 2 weeks.

Parking Brake
Filed Jun 6, 2025NE

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Power Train
Filed Jun 4, 2025FL

Transmission harsh shifting, jerking, sudden loss of power, and unexpected downshifts. Goes into power saving mode every time I shut vehicle off. Remote start never available.

Engine
Filed Jun 2, 20257,400 milesFL

The contact owns a 2023 Ford F-150. The contact stated that when the vehicle was started, the check engine and other unknown warning lights illuminated. Additionally, the contact stated that while driving the vehicle, the vehicle was driving rough. The vehicle was towed to a dealer where to was diagnosed and determined that rodents had eaten through the wires, and all the wiring harnessed in the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,400.

Vehicle Speed Control
Filed Jun 1, 2025WA

Thank you for a chance to file this information. The cruise speed control and lane keeping systems are not working consistently and properly. They fail every week when tested. So far - the dealer-warranty fixes have not been the remedy needed. The cruise control system on steeper slopes doesn't provide braking to stay at the set speed - and at times it doesn't provide any braking resistance - so the vehicle takes off full speed with gravity. The lane keeping system doesn't provide consistent drivers' assistance to prevent departing the lane - even with new/freshly painted center-lanes/side of the road lanes.

Exterior Lighting
Filed May 30, 2025TX

A considerable amount of water intrusion has occurred in the rear light bar which is for braking and reverse lights. After taking it to my dealer, Ford has stated that unless water is "pooled" inside the unit this is normal, and that some condensation inside the assembly is "normal". I don't believe a sealed unit is supposed to have any water inside it, and this is the exact issue that lead to the recall campaign 23S30, which was performed on this truck in probably late 2023. I am concerned that this water will lead to malfunction as is happening to many other owners on the discussion forums, and I won't know.

Wheels
Filed May 30, 2025SC

Rear Axle Hub Bolt Breakage - the rear axle hub bolt sheared off.

Power Train
Filed May 28, 202543,000 milesTX

The contact owns a 2023 Ford F-150. The contact stated that upon starting the vehicle, the "Service Vehicle Soon" message was displayed. The contact used a diagnostic scanner to retrieve DTC: P0929. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the gear shift module (GSM) was faulty and needed to be replaced. The contact stated that the failure had occurred twice, and the GSM Module had been replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.

Unknown or Other
Filed May 28, 2025TX

Told by Ford to create this incident to have my 2023 F150 Lariat added to the Ford FSA list for missing Heated steering -- Heated Steering Wheel Performance Upgrade 22G06. The vehicle matches all of the Affected Vehicles information but was not included on the for FSA list.

Power Train › Axle Assembly
Filed May 27, 202550,000 milesMS

The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, the vehicle became very difficult to steer, and the rear end of the vehicle became unstable. The vehicle was taken to the local service center who removed the rear passenger’s side wheel and discovered that the rear axle bolt had sheared off. The vehicle was later driven to the local dealer. The cause of the failure was not yet been determined. The manufacturer was contacted but no assistance was offered. The failure mileage was 50,000.

Power Train
Filed May 27, 2025OH

I attempted to schedule the fix for this recall and Ford is saying they will not fix unless the axel bolt has already failed. I read the recall notice as Ford will fix the axel regardless if is has failed or not.

Power Train
Filed May 23, 2025PA

Per Safety Recall 23S65-S1 - NHTS 23V896 Ford notified the government in 2023 regarding the rear axle hub bolts breaking on F-150's equipped with the max tow package. My 2023 Ford F-150 is configured with the max tow package and has the same exact axle and hub bolt known to failure included in the recall I mentioned. The new replacement axle has a nut on the end to hold everything together so it's very easy to tell the difference. This failure is part(s) specific and my truck currently has the same axle and axle bolt included in this recall that is known to have a failure. I have attached a picture. The problem, my VIN is not part of the recall selection and this is a present safety concern for me and others. I have not had a failure yet but I have not towed with my truck because of this safety concern of a potential failure. Up until recently, Ford's fix for broken axle hub bolts were to replace with the same parts. Ford finally had a replacement axle (new style with a axle hub nut instead of a bolt) manufactured to eliminate this issue. It is a completely different design and uses a nut on the end to hold everything together. This recall needs to expand to include all F-150's that have the same axle & axle hub bolt.

Service Brakes
Filed May 23, 2025ID

My 2023 F150 has been having issues with the key fob connecting to the vehicle and responding to commands (unlock/lock, remote start etc). On the date of this incident the truck was not responding to the remote start key fob function. While standing outside the vehicle from a distance of about 10 feet I attempted the remote start function with no success approximately five times. On the last attempt I heard the audible sound of the parking brake releasing (moving from the “brake on” mode to the “brake off” mode). Once inside the vehicle I confirmed that the parking brake had been released. I was ultimately able to get the truck started and driving in a normal condition. The parking brake has not malfunctioned since. The key fob / truck connection continues to malfunction to various degrees. Sometimes no response, sometimes no remote start, sometimes the truck will be running and display a dashboard message indicating the key fob is not present leaving the truck running but “locked” in park. During this parking brake incident the vehicle was parked and locked with the parking brake set as normal (on or about May 10 , 2025). It was on level ground in a parking lot. No other vehicles were parked near mine. It was morning time, the truck was “cold” after being parked all night. No other unusual condition were noted. Weather conditions were dry and mild (50 degree temperatures). The remote connection issues have been going on about 6-8 months. I have replaced the battery in the re

Electrical System
Filed May 16, 2025CO

•Resolution Requested oFull refund for $67,227.63 - Total Money Spent Down Payment Trade In Monthly Payment Aftermarket Accessories oPremium Care Warranty for Purchase of next Ford Vehicle •Issues oEngine and Electrical Issue Electronic Gauge Screen goes black while driving resulting in a safety violation Significant latency of acceleration upon starting resulting in dangerous driving conditions Issue started Mar 2024 Remote Start Not Working Issue started Mar 2024 oSafety Failure Error Messages •6 X Anti-Lock Brake Fault •18 X Tire Pressure Monitor System •9 X Restraints Indicator Lamp •28 X Pre-Collision Assist Not Available •4 X Power Train Malfunction •Attempted Repairs – the service department has stated they do not know the issue and will need to keep the car for several more weeks to determine a fix oNumber of Times 5 Times oDuration 28 Days oDates 10 APR 2024 – 1 Day 09 May 2024 – 1 Day 09 Sep 2024 – 5 Days 07 JAN 2025 – 10 Days 14 MAY – 1 Day

Power Train
Filed May 15, 202530,000 milesNJ

The contact owns a 2023 Ford F-150. The contact stated that after placing the vehicle in the park in the driveway, the vehicle started to roll backwards. The contact was able to stop the vehicle. The contact stated that there was an abnormal acid odor near the passenger’s side rear wheel, and the contact became aware of discolored gear oil and soot on the rim. The contact stated that the passenger’s side rear axle hub bolts had completely sheared off and detached from the vehicle. The dealer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 23V896000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 30,000.

Forward Collision Avoidance › Warnings
Filed May 15, 2025CO

Within weeks of purchasing this vehicle new from Groove Ford on Arapahoe, the dashboard would go completely black and the seat belt restraint warning, collision warning, and safety warning sensors would go off. This vehicle has been into the dealership 7 times within the past year for over 30 days and still no resolution.

Electrical System
Filed May 9, 2025MI

The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact noticed that the front headlights had become inoperable. The contact stated that the radio flickered on and off, and the power windows would not function properly. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealer was unable to duplicate the failure. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for further assistance. The failure mileage was not available.

Power Train
Filed May 8, 202530,000 milesNJ

The contact owns a 2023 Ford F-150. The contact stated that while decelerating and coming to a stop light, there was a rattling sound coming from the hub cap. The contact pulled over to inspect the vehicle and noticed that the rear axle bolts had detached and was moving around in the hub cap. The vehicle was driven to the dealer who diagnosed that the rear axle hub bolts had detached and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The vehicle was not repaired due to the parts being on backorder. The dealer informed the contact that they were informed to prioritize the vehicles included in NHTSA Campaign Number: 23V896000 (Power Train) by the VIN. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.

Service Brakes, Hydraulic
Filed May 5, 202514,000 milesWI

The contact owns a 2023 Ford F-150. The contact stated that while driving at 45 MPH, was warning message was displayed reading "Brake fault detected. Service now.", prompting him to pull to the shoulder of the roadway. No warning lights were illuminated. The vehicle was towed to the dealer, who had not yet provided a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 14,000.

Electrical System › Propulsion System › Inverter
Filed May 2, 202531,436 milesVA

The contact owns a 2023 Ford F-150 equipped with an inverter. The contact stated that the inverter was intermittently inoperable throughout the day. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The vehicle was later taken to Bill Talley Ford Inc(6280 Mechanicsville Tpke, Mechanicsville, VA 23111), where it was diagnosed that the inverter module needed to be replaced. The dealer informed the contact that upon attempting to order the part, the manufacturer advised that the part was on a “Do Not Sell” list due to a factory defect. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 31,436.

Electrical System
Filed May 1, 2025FL

Available for inspection. The "brain" of the truck is in the stereo system. the time on the call varies, but, the call will drop the Bluetooth or wired connection with the truck, the radio will reset, and go to a broadcast radio station, from which it will stay for about 5-30 seconds while resetting, and then the call will recommence on the in-house system again. Neither party knows until I start hollering that the call has been dropped. I have checked with Apple, and there are no issues with it, and all updates have been completed. During the call with the tech people at Ford, the tech said it is a known problem.The truck has been in the shop on several occasions at Ford Villages and in Ocala, Florida, starting in February 2025. On 3/14/25, eight modules had to be updated & I was assured that it would fix the issue. After is was dropped it off, it happened again. I took it back on 3/21, and this time they said they could not duplicate the problem. Furthermore, the issue would need to be fixed, most likely by an over-the-air update.On the way home, I called my brother, and it happened not more than ten minutes out of the shop! 3/25/2025, I contacted Ford again through their customer service line and told them I wanted to start the Lemon Law buyback process. A few days later, I got a call back – denied. I am going through the lemon law process now. They offered a $4k buyback, which I soundly rejected as an insult. REGARDLESS, this truck is unsafe to operate due to the distract

Exterior Lighting
Filed Apr 29, 202560,000 milesMI

The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked in the driveway turned off and unattended, the contact became aware that all the interior and exterior lights were flashing. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V682000 (Exterior Lighting). The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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