2023 Ford F-150 Lightning Bev

Defect. Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk. A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.

Remedy. The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.

Defect. Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning BEV vehicles previously repaired under recall number 23V418. The rear lightbar may have microcracks in the outer lens that allows moisture to accumulate, which can result in inoperative or flickering reverse lights.

Risk. Inoperative or flickering reverse lights may not alert other driver's that the vehicle is reversing, increasing the risk of injury or crash.

Remedy. Dealers will inspect and replace the rear lightbar and fasteners as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 29, 2025.

Defect. Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning vehicles previously repaired incorrectly under recall number 23V801. The SYNC software may fail to activate the electronic stability control (ESC) system at the beginning of each ignition cycle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk. Failure to reset the ESC to active may result in the driver unknowingly operating the vehicle without electronic stability control, increasing the risk of a crash.

Remedy. Dealers will update the Accessory Protocol Interface Module (APIM) software, free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C15.

Defect. Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning vehicles. The fasteners that secure the junction box bus bars inside the high-voltage battery pack may not have been tightened securely, which can cause electrical arcing at the busbars.

Risk. Electrical arcing increases the risk of a fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.

Remedy. Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed on May 21, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 24S11. This recall expands previous recall number 24V-144.

Defect. Ford Motor Company (Ford) is recalling certain 2022-2024 F-150 Lightning battery electric vehicles. A manufacturing defect in the high voltage battery cells may result in an internal short circuit.

Risk. A battery short circuit increases the risk of a fire.

Remedy. Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will inspect and replace the high voltage battery array as necessary, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S18.

Defect. Ford Motor Company (Ford) is recalling certain 2023-2024 F-150 Lightning BEV vehicles. The front upper control arm ball joint nut may not have been tightened properly, allowing the front upper control arm to detach from the knuckle assembly.

Risk. A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.

Remedy. Dealers will inspect the upper control arm ball joint nut, and replace the nut and/or knuckle assembly, as necessary, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S76.

Defect. Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning vehicles. The fasteners that secure the junction box bus bars inside the high-voltage battery pack may not have been tightened securely, which can cause electrical arcing at the busbars.

Risk. Electrical arcing increases the risk of a fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.

Remedy. Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed on May 31, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S11.

Defect. Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning vehicles. The SYNC software may fail to activate the electronic stability control (ESC) system at the beginning of each ignition cycle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk. Failure to reset the ESC to active may result in the driver unknowingly operating the vehicle without electronic stability control, increasing the risk of a crash.

Remedy. The Accessory Protocol Interface Module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C38.

Defect. Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The electronic cabin coolant heater module may be missing a solder joint, which can cause intermittent or no cabin heat and result in an inoperative windshield defrosting and defogging system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy. Dealers will replace the electronic cabin coolant heater, free of charge. Owner notification letters were mailed January 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C32.

Defect. Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 BEV vehicles. The rear lightbar may have microcracks in the outer lens that allows moisture to accumulate, which can result in inoperative or flickering reverse lights.

Risk. Inoperative or flickering reverse lights may not alert other driver's that the vehicle is reversing, increasing the risk of injury or crash.

Remedy. Dealers will replace the rear lightbar, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S30.

Defect. Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The high-voltage battery pack may experience an electrical short-circuit when the battery is fully charged or near fully charged.

Risk. A battery short-circuit increases the risk of a fire.

Remedy. Dealers will replace the high-voltage battery pack, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S15.

Over the past year, the steering on my 2023 Ford F‑150 Lightning has progressively developed a severe “sticky” or “notchy” condition when turning the wheel to the right. The steering wheel will resist movement and feel like it is caught on a notch. Additional force is required to overcome the bind, and when it releases, the vehicle abruptly jerks to the right. This sudden movement can cause the truck to swerve into the adjacent lane or off the roadway. The condition began as an occasional notchy feel but has worsened significantly over time. It now occurs frequently and requires substantial steering effort to overcome the bind. This presents a serious safety hazard, especially at highway speeds or when making small steering corrections. My Ford dealer (Sam Pack’s Five Star Ford of Lewisville) inspected the vehicle and confirmed the failure is in the electric power steering rack/module. The rack is binding internally and must be replaced. The repair estimate is approximately $3,500. Steering binding and sudden directional changes are safety‑critical. Loss of smooth steering control can lead to lane departure or loss of vehicle control. This appears to be a developing issue with the Lightning’s EPAS rack and warrants investigation.

2023 Ford F-150 Lightning with 42,220 mi. The rear light bar has formed a crack which will allow moisture intrusion (photo attached). This is the same condition named in recall 25SB6 (NHTSA 25V731) and predecessor 23S30 (NHTSA 23V418): water droplets in the lightbar outer lens, which can cause inoperative or flickering reverse lamps. On 10/06/2026 I took the truck to Elmhurst Ford. The dealer did not point to any outside forces that caused the crack, and acknowledged the recall stating they would attempt to have it covered under warranty or extended service plan purchased through Ford as my VIN was not listed/included. The dealer later said the part number was not covered and wanted to charge a diagnostic fee for searching a part number in a database. The service manager did relent on charging the diagnostic fee. I contacted the Ford BEV customer service and they confirmed it was not covered under any warranty or extended service contract and my VIN was not part of recall VIN population even though the defect is same model year truck (2022-2023), same trim (Lariat), same part number as recalled VINs. The dealer confirmed I have the earliest part number, not superseded. SAFETY RISK: A truck backing up without working reverse lamps is more likely to strike a pedestrian or a child below the driver's sightline, since others are not alerted the vehicle is reversing. Reverse lamps are federally required. This failure can result in serious injury or death. REQUEST: Please document t

On 10/5/2026 the front part of the sunroof on my Lightning burst into pieces and fell onto me and all over my cab while I was driving down the road. I had glass pieces and shards all over me and the front of the truck. I've read online that some other have also had issues with the same component. There was no warning. It wasn't hot, it was around 50degrees. I can't say there wasn't an existing crack or rock fracture, but I didn't find any evidence of rocks in the debris. I also can't say if I got popped with a rock, but since so many others have had the same issue, I felt it needs to be reported. This is very dangerous to happen while you are driving.

The vehicle's sunroof shattered spontaneously with a very loud, explosive noise similar to a gunshot. This was not an object strike, no vehicles were nearby or within 300 feet in front and nothing was overhead. The sunroof exploded upward and outward; most glass ended up in bed of the truck. The sunroof shade was drawn, so no glass fell into the cab and a small amount fell onto the sunshade. The break pattern was large, uniform, and symmetric across the sunroof, its widest point across the front edge of the sunroof. There was no warning for this at all, no noises or visual indicators that anything was wrong with the sunroof before the incident. The primary safety risk for this specific incident was the distraction and reaction to the explosive sound. If the sunshade were open, there would have been some glass coming down into the cab. The dealer investigated and confirmed it was an unusual break pattern, not necessarily what was expected from an object strike.

The high-voltage battery in my Ford F-150 Lightning is exhibiting significant degradation and erratic power availability. The vehicle will no longer charge above approximately 60% state of charge. Upon startup, available power can suddenly drop from 100% to approximately 50%, and the indicated available power continues to fluctuate unpredictably while the vehicle is being driven. I am concerned this condition could result in an unexpected reduction or loss of propulsion power while driving, creating a potential safety hazard. Car is scheduled to go to dealer on 10/8/2026.

The rear tail lights do not function. The vehicle cannot be driven at night because it has no rear illumination. It puts both the operator and other vehicles at risk of collision. I took the vehicle to a Ford dealer for repair. They reported the tail lights failed due to corrosion of the wiring harness pin connectors due to water intrusion. The wiring harness would have to be replaced at a cost of $4,375.32. I was unaware of the taillight failure until the power tailgate became inoperable. The tailgate and taillights are operated by the same wiring harness. There are no warning lamps or messages on the vehicle indicating the lights are not working. I believe this issue may be related to recall 23S30 and the harness may have been improperly connected during the initial failed recall repair.

On August 20, 2026, while driving my 2023 Ford F-150 Lightning, the vehicle suffered a sudden, complete, and catastrophic loss of propulsion. The truck stopped abruptly while in motion on an active roadway. This immediate loss of power created an extremely hazardous situation, exposing myself, my passengers, and oncoming traffic to an immediate risk of a collision. The vehicle was towed directly to Williams Ford of Binghamton (Vestal, NY), where technicians diagnosed the issue as a major component failure tied to an outstanding manufacturer safety recall. Ford recall 24S12 Positive HV battery junction box. The vehicle has been grounded at the dealership for over a week awaiting replacement safety parts from the manufacturer. This unexpected, abrupt stop constitutes a severe safety risk that renders the vehicle dangerous to operate on public roads.

While maneuvering the vehicle to park near a building, the truck unexpectedly accelerated forward and crashed into the building. I did not intend for the vehicle to accelerate into the structure. During the incident, I did not receive the expected assistance from the vehicle’s front sensing/collision-warning systems before impact. The vehicle struck the building, and no airbags deployed. Because of the nature of the incident, I am concerned about a possible malfunction involving the accelerator, braking system, electronic controls, driver-assistance systems, front sensors, or associated vehicle software. I am also aware that Ford previously issued Customer Satisfaction Program 24B56 and related Special Service Messages concerning inoperative front parking sensors on certain 2022–2024 F-150 Lightning vehicles

When i had the radio paused and not playing anything in my 2023 f150 lightning it made a loud auditory pop and one of my ears hearing got "muffled"

Dealer identified Water intrusion into the rear wiring, harnesses is causing corrosion in the PIN connectors, which therefore leads to flickering tail lights which could be mis interpreted as braking or a turning. I also experienced random acceleration from slow speeds and a failure to decelerate. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle is a BEV with regenerative braking. At various times while driving, when the regenerative braking is engaged, the brake lights illuminate to indicate to other drivers that the vehicle is slowing down. The problem is there is no indication inside the vehicle for the driver to know when the brake lights are on. This seems like a potential safety hazard. The driver can feel the effects of the regenerative braking and knows the vehicle is slowing but does not know when the slowing is enough to illuminate the brake lights.The driver's only option to ensure the brake lights are activated is to apply additional braking via the brake pedal but additional braking may not be the safest action to take in some situations. Depending on traffic, weather, and road conditions it would be safer for the driver to know when their brake lights are illuminated.

2023 Ford F-150 Lightning ER Platinum Ford Case Number: [XXX] VIN: [XXX] Failed: Battery overheated far beyond safety limits. No indication on dash. Safety: When it was finally checked, 3 sensors reported temps of 399, 419, and 419F. The service manager verified the temps. A photo of the diagnostic screen is available. These temps made a battery fire a significant possibility putting myself and others on the road around me in danger. The car is at the dealer in Hays, KS being looked at. There was no indication on the dashboard that there was any problem. According to information I have uncovered, these temperatures are over 3x the safety limits specified by FORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to formally report a concern regarding excessive rear brake wear on my 2023 Ford F-150 Lightning. My vehicle currently has approximately 21,000 miles, and I have been informed that the rear brake pads and/or rotors require replacement significantly earlier than would be expected under normal driving conditions. Given that the F-150 Lightning utilizes regenerative braking technology, I expected brake component wear to be substantially reduced compared to conventional vehicles. Vehicle Information: Owner: [XXX] Model: 2023 Ford F-150 Lightning VIN: [XXX] Current Mileage: 21,000 miles Selling/Servicing Dealer: Shultz Ford Date of Purchase: December 2023 I am concerned that the level of rear brake wear may indicate a defect, design issue, or improper brake system operation. I respectfully request that Ford review this matter and determine whether this condition is covered under warranty, subject to a Technical Service Bulletin, or associated with any known issues affecting this model. Please advise what diagnostic steps Ford recommends and whether assistance with repair costs may be available. I would also appreciate information regarding any similar complaints, investigations, or known issues related to excessive rear brake wear on the 2023 F-150 Lightning. Thank you for your attention to this matter. I look forward to your response and a timely resolution of this concern. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

2023 Ford F-150 Lightning, VIN [XXX], 42,370 mi. The rear light bar has microcracks allowing moisture intrusion. Water droplets are visible inside the red lens across the tailgate and inside the white reverse lamp (photos attached, taken 5/30/2026). This is the warning condition named in recall 25SB6 (NHTSA 25V731) and predecessor 23S30 (NHTSA 23V418): water droplets in the lightbar outer lens, which can cause inoperative or flickering reverse lamps. On 6/15/2026 I took the truck to Koons Baltimore Ford, 6970 Security Blvd, Baltimore MD 21244, Advisor Rahim King, RO [XXX]. The dealer's own repair order Line B states: RECALL 25SB6 REVERSING LAMP INSPECTION, VERIFIED OPEN RECALL, at $0 warranty pay. After verifying the open recall on this VIN, the dealer still refused to replace the moisture-failed light bar under the recall. Instead, they have charged me $190 customer-pay to check and advise on water in the red bar and white reverse light, the identical defect the recall fixes for free. The dealer also tried to bill my third-party extended service plan and told me to file an auto insurance claim. All three are improper: a federal recall remedy must be provided free by the manufacturer (49 USC 30120), not charged to the customer, an insurer, or a service contract. SAFETY RISK: A truck backing up without working reverse lamps is more likely to strike a pedestrian or a child below the driver's sightline, since others are not alerted the vehicle is reversing. Reverse lamps are fed

The turn signal stalk on the steering column will stick after being activated. It requires a sizable amount of force to disable and turn off the turn signal, enough that there is concern of damaging the mechanism.

Ford Motor Company has failed to remedy NHTSA Safety Recall 25V863 (Ford recall number 25C69, Integrated Park Module / Park Pawl Engagement) on my vehicle within the timely manner required, and the recall remains in "Recall Incomplete" status more than four months past Ford's own stated remedy availability deadline. The recall was announced on January 26, 2026. The defect — the Integrated Park Module (IPM) failing to properly engage the Park Pawl when "P" is selected — creates a documented safety risk of roll-in-park and increased crash risk, per Ford's own filing summary as displayed on NHTSA's VIN-lookup result. At the time of the January 26, 2026 announcement, Ford stated that no remedy software was yet available and committed to a Q1 2026 remedy-availability deadline. That deadline (March 31, 2026) elapsed without a remedy being authorized. As of NHTSA's recall-data refresh on April 7, 2026, the recall remained "Recall Incomplete" on my vehicle with no remedy available. As of NHTSA's recall-data refresh on June 2, 2026 — 137 days after the original announcement and 63 days after Ford's own Q1 deadline — the recall still shows "Recall Incomplete" on my vehicle, although Ford has now (very late) authorized dealers to perform the SOBDMC (Secondary Onboard Diagnostic Module C) software update as the remedy. I am filing this complaint under the criterion explicitly published on NHTSA's VIN-lookup recall-result page: "If the manufacturer has failed or is unable to remedy this s

WHAT FAILED: Ford-shipped OTA software (update ID OBCC-AS.AU, "Plug & Charge Improvements," delivered May 10, 2026) generates an admitted false-positive instrument-cluster wrench-light and Ford App service-needed notification. The OTA is installed; vehicle available for inspection on request. FORD'S OWN ADMISSION (verbatim, from Ford's published OTA release note): "In some instances after this update, a 'Service vehicle soon' wrench icon may appear in your instrument cluster... You may also receive a Ford App notification indicating service is needed on the vehicle, which you can disregard. Please be assured this is a visual notification only..." SAFETY RISK: The same wrench-light is the documented symptom of NHTSA Safety Recall 25V863 / Ford 25C69 (Park Pawl engagement failure) - active and unrepaired on this VIN per NHTSA's June 2, 2026 refresh (see complaint 11741722). Ford's 25V863 NHTSA filing states a Park Pawl failure displays "A WRENCH LIGHT AND SHIFT SYSTEM FAULT MESSAGE... IN THE INSTRUMENT PANEL CLUSTER" with automatic EPB application and roll-in-park crash risk. Ford has instructed me in writing to disregard the same notification surface that would warn of a genuine 25C69 failure. The two are visually indistinguishable without dealer diagnosis. REPRODUCED/CONFIRMED: Ford itself confirms the defect in its written release note. INSPECTED: No dealer or independent inspection of this OTA-induced false-positive has occurred; Ford preemptively instructed disregard. WARN

WHAT FAILED: Ford's recall-tracking and consumer-information system. Ford has internally inconsistent records re: Safety Recall 25V315 / 25S49 (Rear Camera Screen Software Update) on my VIN [XXX] . Vehicle and Ford-account portal available for inspection. STATUS SUBSYSTEM SAYS CLOSED: (1) Mailed "Successful OTA Update" notice received 6/1/2026 (verbatim): "the software to remedy this concern has been installed on your vehicle through a free Over-The-Air (OTA) software update, meaning the recall is now closed" (2) NHTSA database refreshed 6/2/2026: 25V315 no longer in unrepaired list (3) Ford VIN-specific recall dashboard 6/3/2026: 25S49 removed; only 25C69 remains DELIVERY SUBSYSTEM SAYS NOT DELIVERED: (4) ford.com/support/software-updates 6/2/2026: 9 of 10 expanded OTA detail cards captured, NONE references 25S49. Portal DOES show Compliance Recall 26C10 (ITRM-25.B04) with explicit completion language ("This completes Compliance Recall 26C10. No further action is required.") - proving the portal surfaces recall OTAs when they actually deploy. (5) In-vehicle SYNC Software Updates 6/2/2026: silent on 25S49. SYNC version 25221_PRODUCT Rev 2025 unchanged from 3/26/2026 despite 25S49's remedy being an APIM software update. (6) Ford MODEL-level recall page 6/3/2026 (verbatim): "Recall service not available right now. We have a remedy but parts are not available right now." SAFETY RISK: Ford simultaneously tells me the recall is closed via OTA delivered to my VIN AND publishes that

About 30 mins prior to the incident,the accelaration was vey slow getting upto only 30/35MPH Message appeared in Dash Board instructing to SCHEDULE MAITANANCE SERVICE SOON. My last service was done only 2 months ago. anyhow i decided to drive the nearest Ford Dealer. On exiting the Freeway,the ramp was downhill and the Braking System completely failed and I crashed into the pavement. All the AirBags came on. I have Sternal Contusion.

I own a 2023 Ford F-150 Lightning that is subject to an active safety recall involving electrical components and exterior lighting (potential water intrusion leading to lighting failure, including rear/reverse lamps). I was notified of the recall around October/2025 and contacted a Ford dealer shortly after. The dealer confirmed the recall is active but stated that no remedy is available. I have followed up multiple times with both the dealer and Ford corporate, and as of today, there is still no repair available and no timeline has been provided. This has persisted for approximately 6 months. Ford communicated a fix in Q1 of 2026. This defect affects critical lighting and electrical systems necessary for safe operation and visibility. Operating the vehicle under these conditions presents a safety risk. Despite this, Ford has not provided a repair, interim solution, or clear guidance. Due to the unresolved recall, I have been unable to reasonably use the vehicle. The vehicle is also used for business purposes, resulting in financial loss. I continue to incur a monthly loan obligation of approximately $2,000 while the vehicle remains effectively unusable. Ford has not offered a loaner vehicle, compensation, or alternative remedy. Complaint with Ford CXXX was submitted, with stated return calls, my repeated follow-ups, and no resolution. I am submitting this complaint to document that the manufacturer has issued a safety recall but has failed to provide a timely remedy, leaving

My 2023 Ford F-150 Lightning caught fire while parked in my driveway. The vehicle was NOT charging at the time of the incident. There were no warning lights, alerts, or prior mechanical issues before the fire. At the time, I was inside my home asleep when my children alerted me that the truck was “exploding.” I immediately went outside and attempted to move another vehicle and control the fire using a water hose, but the fire spread rapidly and became uncontrollable. The fire department later arrived and extinguished the fire. The vehicle was a total loss. The fire also caused: Damage to my dump trailer Damage to landscaping Damage to a wall on my property Battery-related debris and residue left on my driveway This debris is still present and I am concerned it may be hazardous, especially since I have children and a dog at home. The incident caused serious emotional distress to my family, who witnessed the fire, and significant financial loss. My insurance company (Allstate) is covering the remaining loan balance, but I am still left with financial loss from payments already made and property damage. Police report number: VV260910161 Fire department report: (pending) I have not received any communication from Ford Motor Company regarding this incident.

I own a 2023 Ford F-150 Lightning, with 48,200 miles and 2.5 years of ownership. Recently, my truck began displaying a “Powertrain / Reduced Power” warning while driving, and the air conditioning stopped producing cold air. The dealer scanned the vehicle and found DTC P0534 – A/C System Charge Loss. Further diagnostics indicated that multiple vehicle modules may require reprogramming and software updates. The dealer stated they need to evacuate and recharge the AC system, add dye, and remove front trunk components to locate the leak. This AC system is part of the high-voltage battery and eDrive thermal management system, meaning that failure of the HVAC system affects battery cooling and powertrain performance. Loss of cabin cooling is a symptom of a thermal system malfunction, which can lead to battery overheating, powertrain derating, and reduced driving performance. The combination of unexpected reduced power and loss of cabin cooling creates a safety risk, particularly during highway driving, merging, or situations requiring acceleration. These failures occurred at relatively low mileage and are associated with the high-voltage EV system, which should be functioning properly to ensure safe vehicle operation. I am submitting this complaint to report a potential safety defect with the 2023 Ford F-150 Lightning affecting the battery thermal management, high-voltage AC system, and eDrive components, which can result in sudden power loss and compromised vehicle safety.

The contact owns a 2023 Ford F-150. The contact stated that upon charging the vehicle, the charge was reduced by 40 miles. The contact stated that the vehicle failed to charge properly with a low-volume charger but charged as needed while using the high-volume charger. The contact stated that while driving 55 MPH and overtaking another vehicle, the vehicle accelerated to 65 MPH as intended, but the vehicle temporarily lost motive power. The vehicle restarted independently, and the contact was able to drive to the residence. The vehicle was towed to the dealer, where the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure persisted. The contact was a field engineer and determined that the high voltage battery power module had failed, causing the main 12-Volt battery charging failure and a computer failure. The contact notified the dealer and the manufacturer that the high-voltage battery needed to be replaced. The contact was awaiting a response from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 16,000.

I was driving at 45 miles an hour. With no warning, the car had 28 warnings pop up and it just died with no warning. No power steering, no brake assist at all, no lights (not even emergency light would turn on). I was not able to put it into neutral so I was just stuck. Ford roadside was not able to get moving so I was just stuck. I called a tow and it was dragged up. The dealer determined it was a faulty 12v battery.

My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we almost was in an accident. This happened many times and has been in service for over 3 months. They aren't able to fix it. We are trying to get them to take it back. The computer we noticed was defective the day after we bought it and inquired about it immediately. ​delayed engagement followed by a sudden lurch or unintended acceleration—matches several reports from other F-150 Lightning owners. Because this vehicle is fully electric, "revving" effectively signals the electric motors to apply instant torque, which can lead to dangerous lunges if the software or sensors are out of sync.I mentioned the safety issues and it was not addressed Our computer goes in and out and blacks out when driving. Anything you ask of it has not worked. This isn't the biggest deal but the safety issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear light bar has water in it. Recall alert but no remedy available. Rear light bar has water inside. Reverse light and brake light are out or flickering

Earlier this year, I filed NHTSA ID 11663872 when I noticed moisture collecting in the brake light assembly on my truck and Ford called this "normal", despite earlier issuing a recall for this very thing happening under NHTSA action 23V-418. Now, the brake light has failed completely, and Ford is denying coverage of this under my extended warranty with the following explanation: "your claim is denied due to water intrusion. A subject matter expert advised that Ford and Lincoln Protect will not participate in this claim as the lighting option only covers electrical failures on incandescent bulbs, halogen bulbs, High Intensity Discharge (HID) and [Light-Emitting Diode] LED lamp assemblies. A mechanical failure of a lamp assembly that allows water intrusion (fogging/moisture) is not a covered failure. A resulting electrical failure from this moisture/water would be consequential to the mechanical failure and would not be covered." Having inoperable brake lighting and possibly reverse lighting as well is an obvious danger to the public and there is no messaging system in the vehicle to tell you those components are not working properly, and clearly the previous recall campaign that replaced the lens assembly the first time did not work.

Water intrusion into rear lightbar/back up/brake light assembly that has caused shorting of the back up lights and flashing of the brake lights. This is a known issue, NHTSA campaign 23V418000. Ford is refusing to cover replacement of this part.

Defective rear light bar allowing water intrusion causing some reverse lights and brake lights to malfunction including a running rear white light shining into the face of drivers causing a safety hazard

Rear light bar housing brake lights and backup lights have water inside the assembly. Water is causing shorting of the lights. It puts me and others at risk if it doesn't activate or activate at a bad time.

The rear light bar in the tailgate that also includes my back up lights is defective. The light bar was defective at delivery of vehicle and this is the second time this light bar has been deemed defective by a Ford Dealership Service Department. The first repair on this defect was covered under a recall. This issue is a safety concern as it causes the rear light bar to flicker on and off and it has disabled the back up lights. There was no warning lights or alerts, I was pulled over by law enforcement and given a verbal warning to resolve the issue. The vehicle is currently at Red McCombs Ford in San Antonio, TX and Ford is denying any issue with the vehicle.

Rear tailgate light bar has multiple cracks

The front traction motor on my 2023 Ford F-150 Lightning failed without warning, causing the vehicle to lose all-wheel drive capability. The truck automatically limited available power to about 67%, which I later learned indicates the front motor was disabled and the vehicle was operating in rear-wheel drive only. The failure occurred with no warning lamps, messages, or prior symptoms on the dashboard or in the FordPass app. I assumed AWD was functioning, which could have caused a serious accident in snow, ice, or gravel conditions because the loss of front-wheel traction significantly reduces vehicle stability. The component/system is still available for inspection. At this time, the issue has NOT been reproduced or confirmed by a dealer, and the vehicle has NOT yet been inspected by the manufacturer or any other party. Cause of failure is UNKNOWN. This lack of a warning or alert to the driver represents a major safety hazard because it changes how the vehicle handles without the driver’s knowledge.

The rear light bar was replaced under warranty safety recall 23S30 on 10/19/2023. Subsequently the “new” light bar developed water in it and after a period of a month of flickering and partial illumination is fully out causing a safety issue with limited rear tail lights and reverse lights.

When the Ford Lightning is in reverse and the 1-pedal braking system is applied, the brakes don't engage when switching to drive causing the car to roll back an additional 3-5 feet depending on speed. In the situation that caused the fender bender, the Ford lightning was reversing in a street at approx. 5 MPH then the driver released the pedal for the brakes and switched to drive. The car rolled back 5 feet into a parked car during this transition.

While braking slowly to park at my home, my 2023 Ford F-150 Lightning XLT suddenly accelerated forward without any throttle input. The vehicle struck a wall. My foot was on the brake and I did not touch the accelerator. There were no warning messages prior to the incident. This could have caused serious injury or worse if anyone was in front of the vehicle. I believe this may be a critical safety defect.

The truck's remote access app is not able to communicate with the truck during the entire period I own the truck. This features worked 20% of time only. I am not able to unlock or lock the truck remotely. I am not able to find out its location and I am not able to remotely start its cooling system to keep battery cool during charging. I have brought the issue to the dealer I purchased the truck from at least 3 time in the last 2 years. Even though the truck's key was locked in it at the dealer, this issue was not resolved due to cost of its repair. Other trucks were repaired with a new modem. The truck was advertised as a remotely accessible EV truck, I am concerned about my safety if this feature is not available and I am at a urgent situation when it is necessary to use the features.

Gear shifter was stuck in the car. Can happen at random times. For no reason at all, the gear shifter refuses to budge out of park, or reverse, or drive, and essentially bricks the car. Car refuses to move. Car refuses to respond to accelerator or brake pedals. Can happen in the middle of the road, or in a parking lot late at night when you are trying to leave a sketchy area. Can be an extremely dangerous circumstance, and Ford is trying to avoid attention to this at all costs.

The contact owns a 2023 Ford F-150. The contact stated while the vehicle was parked, the contact discovered that the rear taillights were inoperative, and the taillight housings were full of water. No warning lights were illuminated. The vehicle was taken to a dealer and was repaired under an undisclosed recall; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 9,729.

The part they replace the rear light bar that you have a recall for also fails in the exact same manner causing my reverse lights to stay on while driving.

The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked, the contact became aware that the rear lights on the vehicle were inoperable. The contact stated that the rear lights failed to function properly while attempting to reverse. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear light bar had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

I was driving down the interstate and the vehicle was struck by lightning. The vehicle lost all electrical power. As a result, the brakes did not work. Luckily, I was able to safely coast to a stop in the median. If the brakes can be more than 90% compromised during complete electrical failure, the vehicle should have a mechanical emergency brake.

The rear lightbar was replaced under a safety recall with a defective part. The replacement started flickering after 4 months and the reverse lights would strobe due to moisture. The dealership inspected and determined it was defective,not damaged and Ford has agreed to pay 60 percent only. Safety recall 23s30

Driver's side tail light has moisture within the housing and intermittently fails to work. This is a similar issue to the light bar across the tailgate that was recalled and repaired, but Ford has no open recall on the tail lights. Dealership estimated a $3000 repair with no admission of manufacturer's defect. Obviously a non functioning tail light/turn signal is a safety risk and also opens the driver to being stopped/ticketed/fined.

The front trunk (or frunk) of the electric truck has a power lift as the primary means of opening and closing it and this has a failure warning/dash light stating it requires service. The front trunk is where the travel charger is stored by the manufacturer as well as where the positive and negative terminals for the 12 v battery are located. In the absence of the power open function, there is a tab to "pop the hood" but this requires the tab to be held back while a second person pulls open the hood to get it to open/is not possible to open by just the driver. Ford recognizes this problem under the code CXH-03906163-G5J3D0 "reprogram the front hatch control module FCHM" but is listing it as a recommended repair to the dealerships, not a recall. Ford does not list a mileage restriction on this recommended repair, but dealerships will not repair at their cost past 36000 miles. A non-functioning hood or trunk latch that restricts access to key electronic components is a safety issue, not just an inconvenience.

Tailgate light bar was replaced under safety recall due to concern of moisture getting into housing. Replacement bar now shows signs of water in light bar after rain storm. Both red and reverse lights are flickering.

I was leaving my storage unit on Sunday October 6, 2024 at around 7 pm. I was traveling at 5 mph as I approached the exit gate code box. I stopped at the top of the steep hill by depressing the brake. I rolled down the window so I could put the code in that opens the rolling gate below. As I took my foot slowly off the brake, suddenly the vehicle rapidly accelerated, veering slightly left, the steering wheel locked as I pressed the brake pedal twice more it was unresponsive. We flew like a rocket ship knocking down small trees, 2 light posts with 1 light coming down and breaking passenger side windshield. Continuing crashing through 2 iron water main fixtures and through an iron gate. At the bottom of the hill the truck flew into the air and came to a hard landing, the steering wheel unlocked and we came to a stop quickly as the one pedal finally engaged and the computer screen announced " one pedal engaged". Then announced Power Train Malfunctioned. Also airbags never deployed. Prior to the wild ride, the vehicle was awaiting the overdue WiFi update named Power Train system update and prior to approaching the hill, I had tried twice to turn on the one pedal and got the never before seen message " one pedal failure could not engage". Truck was a total loss and my passenger and I were injured. When I contacted a Ford representative and told them about the incident, I mentioned that there was 2 other incidents of a brief steering wheel lock and rapid acceleration without injury

I made a left-hand turn during a snow storm, and the right rear wheel slid and I made contact with the curb at a relatively low speed. The rear right wheel assembly failed and snapped, leaving the wheel assembly 90 degrees to normal. In other words, the wheel went from vertical to horizontal. Upon visual inspection, the axle snapped, and the axle's interior steel looked defective. The axle appeared very coarse, porous, and poorly consolidated. I requested to keep all the parts which are now located in storage. Both the insurance company and the Ford Motor Company dealership seemed to think the axle was defective. Nobody was injured or hurt.

I am writing to formally lodge a complaint regarding a serious safety issue with my 2023 Ford F-150 Lightning. While driving, the gauge screen on my vehicle intermittently goes black, leaving me without critical driving information, including speed, battery charge level, and warning indicators. This issue occurs unexpectedly and poses a severe safety risk, particularly at high speeds or in heavy traffic conditions. The inability to monitor vital vehicle data while driving significantly increases the risk of accidents, as it forces the driver to operate without essential real-time information. Additionally, this issue may lead to non-compliance with speed limits, missed warnings for mechanical failures, and impaired vehicle control. I have reached out to Ford regarding this issue, but as of now, no effective resolution has been provided. I am deeply concerned about the potential for serious accidents if this problem is not addressed immediately. Given the growing number of electric vehicles on the road, ensuring the reliability of essential display systems is crucial for public safety. I urge the NHTSA to investigate this matter and take necessary action to ensure that Ford acknowledges and resolves this dangerous defect. I appreciate your attention to this urgent safety issue and look forward to your response regarding any next steps.

Powertrain Failure. Vehicle unresponsive. Multiple complains through various individuals of this failure. Battery pack failures causing numerous safety issues related to driving, 12v system, etc