2015 Ford Explorer complaints

WHILE DRIVING 35 MPH ON STRAIGHT ON MAJOR ARTERIAL STREET LOST POWER STEERING CONTROL. STEERING WHEEL IMMEDIATELY BECAME EXTREMELY STIFF AND I STRUGGLED TO PULL TO RIGHT HAND LANE AND WAS BARELY ABLE TO PULL OVER ONTO SIDE ROAD. THREE WARNING MESSAGES SHOWED UP ON DASH BOARD, "SERVICE ADVANCE TRAC", "STEERING ASSIST FAULT SERVICE REQUIRED" & CAR ICON WITH TRAC SWIRLS TRAILING CAR AND "OFF". PHOTOS ATTACHED. TURNED CAR OFF, RESTARTED AND SAME DASH BOARD IMAGES APPEARED. TOOK TO DEALERSHIP FOR REPAIR. DEALERSHIP TESTED AND SAID COULD NOT DUPLICATE RESPONSE. DOCUMENTATION ATTACHED. DEALERSHIP GAVE RVC # AND DEALERSHIP CONTACTED FORD HOTLINE ASSIST. NO REPAIR MADE. ADVISED TO RETURN IF PROBLEM OCCURS AGAIN.

ON TWO SEPARATE OCCASIONS, ONE ON SURFACE STREET 35MPH - 3/2/16 AND ONE ON FREEWAY 65MPH - 4/6/16 MY POWER STEERING HAS STOPPED WORKING COMPLETELY.

***BLF NOTE: CONTACT THE CONSUMER TO OBTAIN THE VIN AND MODEL YEAR. 3-29-2016*** HIGH TECH KEY DEVICE IN MY POCKET ,CAR IS LOCKED . WHILE I WAS PUMPING GAS ,SOMEONE ENTER THE CAR ON THE OPPOSITE SIDE,STOLE MY PURSE INSIDE OF COMPARTMENT BOX NEAR THE DRIVER SEAT .THOSE LOCKS DO NOT PROVIDE SAFETY .AS LONG THE DEVICE IS AROUND ,ANYONE CAN OPEN THE CAR .THIS IS A CRUCIAL PROBLEM .THE CONTROL DEVICE MUST WARN THE PERSON HOLDING IT , THAT SOME OTHER ACTIVITIES ARE IN PROGRESS .I BELIEVE THAT WILL SAVE SOME UNNECESSARY LOST OF BELONGINGS , OR WORSE ,THE LOST OF SOMEONE'S LIFE .I HOPE TO SEE IN THE NEAR FUTURE ,A MANUFACTURER'S RECALL OF THESE CAR KEY DEVICES.PLEASE LET THESE UNFORTUNATE EVENTS BE KNOWN BY THE PUBLIC .I AM SURE THAT I AM NOT THE ONLY VICTIM.THE VEHICLE WAS NOT IN MOTION AND WAS LOCKED.

I WAS DRIVING TODAY 02/26/16 FROM ATLANTA TO ALABAMA I WAS DRIVING AROUND 65-70 MPH WHEN MY DRIVER TRIM/MOLDING FEW OFF .IT ALMOST CAUSED US AN ACCIDENT OR ANOTHER CAR ACCIDENT AS WEE. THIS NEEDS TO BEEN RECALLED TO THE FORD DEALER TO FIX THIS ISSUE .I HAVE NOTICED THAT OTHERS HAD THE SAME PROBLEM. PLEASE

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE LOW TIRE PRESSURE WARNING LIGHT FLASHED INTERMITTENTLY. THE TIRES WERE ADDED AIR BUT THE FAILURE PERSISTED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE RETRIEVING ITEMS FROM THE REAR HATCH AREA, THE MECHANICAL THIRD ROW SEAT ERRONEOUSLY RAISED UP AND CAUSED THE GROCERIES TO BECOME STUCK BETWEEN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,785. UPDATED 04/14/16*LJ CONSUMER STATED THAT THE SEATS WERE UNSTABLE. UPDATED 05/25/18*JB

REAL BAD EXHAUST SMELL COMING FROM AC VENTS WHEN PASSING ANOTHER CAR AT HIGH SPEED CAR HAS BEEN TO DEALER TWO TIMES EXHAUST SMELL STILL THERE.

WE HAVE HAD CONTINUAL FAILURES WITH OUR 2015 AND 2016 FORD EXPLORERS WITH THE POLICE PACKAGE. THE BODY CONTROL MODULES, WIRING HARNESSES, RESTRAINT CONTROL MODULES THAT ARE EITHER PREVENTING NEW UNITS BEING PLACED INTO SERVICE OR FAIL ONCE THEY HAVE BEEN PLACED INTO SERVICE. WE CURRENTLY HAVE TWO OF THESE UNITS THAT WE PURCHASED OFF OF OUR STATE CONTRACT IN WASHINGTON STATE THAT ARE STILL AT THE DEALER. WE PURCHASED AND RECEIVED THESE UNITS IN NOVEMBER OF 2015. I HAVE PROVIDED THE VIN NUMBERS TO THESE TWO UNITS THAT ARE EFFECTED ALONG WITH THE REST OF THE VIN NUMBERS FOR ALL 5 UNITS WE HAVE PURCHASED WITHIN THE LAST YEAR AND A HALF. PLEASE LET US KNOW WHAT ELSE YOU WOULD REQUIRE TO POSSIBLY ASSIST US IN OUR CURRENT SITUATION. BESIDES THE VIN NUMBER FIRST ATTACHED TO THIS FORM, HERE ARE THE OTHER FOUR NUMBERS. [XXX], [XXX], [XXX], [XXX]. THANKS SO VERY MUCH FOR ANY ASSISTANCE YOU MAY BE ABLE TO PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

KEEPS HAVING CHECK ENGINE LIGHT COME ON, ALSO KEEPS HAVING AIBAG DEACTIVATED SIGNAL COME ON INSTRUMENT PANEL. ALSO, KEEPS HAVING ISSUES WHERE WINDOWS WON'T GO UP OR DOWN EVEN WHEN PUSHING ANY OF BUTTONS. KEEPS HAVING PROBLEMS WITH WIPERS NOT WANTING TO WORK TOO. (ALL THESE THINGS ARE NOT CONSISTENTLY ON OR HAPPENING. THEY HAPPEN DAILY AT ANY GIVEN TIME) 2ND ROW CAPTAIN SEAT THE PUSH BUTTON WON'T WORK ON FOLDING THE SEAT. NAVIGATION SYSTEM KEEPS HAVING ISSUES OF NOT WANTING TO PROPERLY WORK OR SAYS NO NAVIGATION CARD WHEN THERE IS ONE THERE. ALSO, RADIO HAS NOT WANTED TO WORK; THE WHOLE SYSTEM ENT, NAV, PHONE, CLIMATE WOULDN'T WORK. THERE HAS BEEN FEW TIMES SMELL SOMETHING BURNING COMING THROUGH VENTS. HAVE TRIED DOING THE OWNER REPORT WITH FORD LIKE OWNERS SUPPOSE TO BE ABLE TO DO. HAVE NOT BEEN ABLE TO EVER GET A READING, OR A DIAGNOSIS. HAVE HAD IT TO DEALERSHIP 3 TIMES STILL ISSUES. ALL THESE ISSUES HAPPEN NO MATTER WHAT TEMPERATURE IS OUTSIDE, NO MATTER WHETHER DRIVING OR SITTING STILL. TO TRY GET THINGS WORKING RIGHT HAVE PULLED OVER TO TURN OFF VEHICLE AND BACK ON SEVERAL TIMES TO TRY GET THINGS WORKING PROPERLY. IT ISN'T SAFE TO DRIVE IN SOUTH GEORGIA OR IN FLORIDA IN DOWN POUR OF RAIN WHEN DON'T HAVE WORKING WIPERS!!! IT ISN'T REASSURING ABOUT DEACTIVATED AIRGBAG SIGNAL ON THE INSTRUMENT PANEL. DEFINETLY AGGREGATING CONSIDERING WE JUST PURCHASED THIS 6 MONTHS AGO! (WE HAVE 13 DIFFERENT VIDEO FOOTAGE TO ALL THIS FOR PROOF THAT WE 'VE SHOWN DEALERSHIP, AND SERVICE DEPAR

TL* THE CONTACT LEASED A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE TPMS NOT FUNCTIONING PROPERLY. THE DEALER SENT A MECHANIC TO THE CONTACT'S LOCATION WHO TOOK THE VEHICLE TO THE DEALER AND REPLACED THE FRONT DRIVER SIDE WHEEL SENSOR. THE CONTACT NOTICED THAT AS THE MILEAGE INCREASED, THERE WAS A STRONG ODOR EMITTING INTO THE INTERIOR OF THE VEHICLE. THE ODOR CAUSED THE CONTACT AND OTHER OCCUPANTS TO HAVE MIGRAINE HEADACHES THAT REQUIRED MEDICAL TREATMENT. THE CONTACT WAS TO CHECK WITH AN INDEPENDENT SOURCE AND THE MANUFACTURER FOR ODOR TESTING. THE DEALER WAS NOTIFIED OF THE STRONG FUMES AND INDICATED THAT THEY WERE NOT ABLE TO REPLICATE THE CONDITION TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 05/11/16*LJ

CPSC: I15C0225A: 2015 FORD EXPLORER: CONSUMER STATED THE FUEL LINE WAS CRACKED. *SS THE CONSUMER WAS INFORMED A ROCK MAY HAVE HIT THE FUEL LINE. *JB

DURING MODERATE TO HEAVY ACCELERATION, SULFUR-LIKE EXHAUST FUMES ENTER THE CABIN THROUGH THE A/C VENTS CAUSING AN UNBEARABLE SMELL. TSBS HAVE BEEN PERFORMED, INCLUDING A NEW EXHAUST SYSTEM, WITH NO POSITIVE RESULTS. PROBLEM STILL EXISTS. I AM CONVINCED IT IS DIRECTLY ASSOCIATED WITH A/C CONTROL UNIT AND THE 3.5L ENGINE. ECO-BOOSTS DO NOT PRODUCE THE SMELL. I EVEN ASKED A POLICE OFFICER ABOUT HIS UNIT, AND NO COMPLAINTS. THEY DRIVE ECO-BOOST ENGINES.

WHEN ACCELERATE QUICKLY EXHAUST FUMES ENTER INTO CABIN OF VEHICLE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHILE DRIVING APPROXIMATELY 45-65 MPH. THE FAILURE HAPPENED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE APPROXIMATELY 20 HOLES THAT NEEDED TO BE RESEALED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENTILATION CABIN NEEDED TO BE RESEALED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 08/30/16*LJ; UPDATED 5/9/18*JB *CN

EXHAUST SMELL ENTERS THE CABIN UPON MODERATE TO HARD ACCELERATION.

I NOTICED AN EXHAUST SMELL COMING FROM THE VEHICLE WHEN ACCELERATING TO ENTER TRAFFIC. AT FIRST I THOUGHT IT WAS JUST NEW CAR SMELL, BUT THIS SMELL OF EXHAUST FUMES HAS CONTINUED SINCE WE PURCHASED THE CAR NEW IN JULY 2015. I GET MY FIRST VEHICLE CHECK IN JANUARY 2016 AND NOW I'M CONCERNED. UPDATED 08/10/16.*JB THE CONSUMER REQUESTED A RESPONSE ON HOW MANY COMPLAINTS THERE ARE CONCERNING EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE. UPDATED 03/27/2017 *JS

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL ODOR EMITTED INSIDE THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VENTILATION CABINS NEEDED TO BE RESEALED AND THE VENTS NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

THIS IS JUST A FORMAL COMPLAINT TO HOPEFULLY AVOID ACCIDENTS: HEADLIGHTS ON MOST NEW VEHICLES ARE DANGEROUS. THEY DO NOT PROJECT, IF YOU FACE A GARAGE, THERE IS A DISTINCT LINE WHERE ABOVE THIS LINE THERE IS NO EXTRA LIGHT AND BELOW THE LINE IS WHERE THE HEADLIGHTS SHINE. WHEN GOING UP AND DOWN HILLS YOU CAN SEE ABOUT 3 FEET IN FRONT OF YOU AND NO FURTHER. IT IS JUST AS DANGEROUS AROUND CURVES. YOU CAN'T READ STREET SIGNS AND IT WOULD BE HARD TO SEE DEERE STANDING ON THE SIDE OF THE ROAD. I HAD MY HEADLIGHTS ADJUSTED UP BY THE DEALERSHIP AND EVERYONE FLASHED THEIR BRIGHTS AT ME SO I HAD TO HAVE THEM TURNED BACK DOWN. MIY HUSBAND HAS A NEW HYUNDAI, EVERYONE IS FLASHING THEIR BRIGHTS AT HIM AND THEY ARE NOT ON. MY DAUGHTER-IN-LAW WHO HAS A CHEVY SAID THE SAME THING AND SHE DRIVES WITH HER BRIGHTS ON AS MUCH AS SHE POSSIBLY CAN SINCE THE LOW BEAM IS SO HORRIBLE. TAKE A TEST DRIVE IN THE COUNTRY ON HILLS AND CURVES AT NIGHT YOU'LL SEE JUST HOW DANGEROUS THESE LIGHT TRULY ARE

EXHAUST FUMES ARE ENTERING THE PASSENGER CABIN OF THE VEHICLE WHILE DRIVING. THE EXHAUST IS MOST NOTICEABLE DURING ACCELERATION AT HIGHWAY SPEEDS. I HAVE TAKEN THE EXPLORER TO THE DEALER TWICE WHERE IT IS STILL AT SINCE OCT 5TH, TODAY IS NOV 4TH. THE FORD DEALER HAS PERFORMED A TSB TO CORRECT THE KNOWN ISSUE OF EXHAUST ENTERING THE PASSENGER CABIN. THIS FIX DID NOT CORRECT THE PROBLEM OR LESSEN IT TO ANY DEGREE. USING AN ALTAIR 4X GAS MONITOR INSIDE THE VEHICLE I OBSERVED CARBON MONOXIDE LEVELS UP TO 13PPM WHILE DRIVING THE VEHICLE.

ON AUGUST 22, 2015 I STOPPED AT A SHELL STATION NEAR BONHAM, TEXAS. AFTER REFUELING I WAS UNABLE TO REMOVE THE FUEL NOZZLE FROM MY VEHICLE. I MOVED IT AROUND, PUSHED, AND PULLED ON THE NOZZLE TO NO AVAIL.THE VEHICLE WAS OBVIOUSLY STATIONARY AT THIS TIME. AFTER ABOUT FIFTEEN MINUTES AND WITH THE HELP OF OTHER PEOPLE I WAS UNABLE TO GET THE NOZZLE OUT OF MY VEHICLE. I TOLD THE GAS STATION ATTENDANT WHO WAS ABLE TO PUSH AND PULL THE NOZZLE ENOUGH TO GET IT DISLODGED FROM MY VEHICLE. I TOOK THE VEHICLE TO THE DEALER I BOUGHT IT FROM AUTO NATION FRISCO, TEXAS. MY VEHICLE HAD LESS THAN FIVE THOUSAND MILES ON IT AT THE TIME OF THE INCIDENT. THE DEALER REFUSED TO REPLACE THE CAPLESS FUEL SYSTEM COMPONENT SAYING IT WAS NOT BROKE IT WAS A GAS STATION ISSUE- FAULTY FUEL NOZZLE?? I SPOKE TO THE SERVICE MANAGER WHO REFUSED TO REPLACE THE COMPONENT. I WROTE A LETTER TO THE GM OF THE DEALERSHIP AS WELL AS THE VP OF CUSTOMER SERVICE FOR AUTO NATION EXPLAINING THE PROBLEM AND ASKING TO BE CONTACTED. AS OF THIS WRITING I HAVE HAD NO RESPONSE. I FILLED A COMPLAINT WITH FORD MOTOR CO. CASE# 7943196. ON 10-8-2015 I WAS ADVISED THAT THE CASE WAS CLOSED. I WAS NEVER ABLE TO TALK TO THEM SO I LEFT A VOICE MAIL AND SENT A E-MAIL ASKING TO BE CONTACTED. AS OF THIS WRITING I HAVE HAD NO RESPONSE. I WAS TOLD BY THE DEALER AFTER THE INCIDENT THAT THERE WAS A BULLETIN EXPLAINING WHAT NOZZLES TO AVOID. SEEMS LIKE GOOD INFORMATION TO HAVE PRIOR TO AN INCIDENT NOT AFTER!! I BELIEVE THIS TO BE A REAL PROBLEM

LEASED VEHICLE NEW ON OCTOBER 18, 2014. PROBLEM BEGAN IMMEDIATELY AT APPROXIMATELY 200 MILES. WHEN PASSING ANOTHER VEHICLE OR ACCELERATING FROM STOP, EXHAUST FUMES FILL THE CABIN THROUGH THE A/C VENTS. OCCURS TO THE EXTENT THAT ALL WINDOWS AND SUNROOF MUST BE OPENED IN ORDER TO CLEAR FUMES. HAS MADE DRIVER AND PASSENGER(S) LIGHT-HEADED, UPPER RESPIRATORY IRRITATION HAS HAPPENED, AS WELL. GENERALLY OCCURS WHEN WINDOWS ARE UP AND A/C IS OPERATING. REPORTED TO DEALER, WAS TOLD "THERE IS NO TSB FOR THIS PROBLEM BASED ON YOUR VIN" (THOUGH ALL PRIOR YEAR EXPLORERS 2011-2014 HAVE THIS PROBLEM AND IT HAS NOT YET BEEN RESOLVED BY FORD, AND THERE IS A CLASS ACTION SUIT IN FL WHICH WAS GIVEN CLASS ACTION STANDING BY A JUDGE IN OCTOBER, 2014. MY VEHICLE IS NOT "YET" LEMON LAW ELIGIBLE BECAUSE THE NUMBER OF REPAIR ATTEMPTS HAS BEEN LIMITED BY HEALTH PROBLEMS. FORD SHOULD OFFER TO BUY EFFECTED VEHICLES BACK WITHOUT NEED TO GO THROUGH LEMON LAW, AS THIS IS A CARBON MONOXIDE AND "BREATHING EXHAUST FUMES" HEALTH HAZARD WHICH OCCURS ALMOST EVERY TIME THE VEHICLE IS DRIVEN.

WHEN PERFORMING A HARD ACCELERATION ENTERING THE INTERSTATE OR QUICKLY MANEUVERING AROUND ANOTHER VEHICLE, THERE IS A STRANGE ODOR THAT COMES THROUGH THE VENTS. SMELLS LIKE EXHAUST. THIS BOTH WHEN THE WINDOWS ARE UP AND THE A/C IS ON OR IF WIDOWS ARE DOWN AND A/C TURNED OFF. THE SMELL LASTS A FEW SECONDS BEFORE GOING AWAY. I'M CONCERNED ABOUT THE LONG TERM EFFECTS OF THIS ON PERSONAL HEALTH. MY 2015 EXPLORER IS CURRENTLY AT FORD BEING CHECKED OUT. I'VE BEEN TOLD THERE IS A TSB OUT ON THIS ISSUE, BUT THEY DON'T KNOW HOW TO REPAIR IT. WAITING ON SOME KIND OF POSITIVE OUTCOME AT THIS POINT.

NEW (DEALER DEMO), 2015 EXPLORER XLT WITH ~6000 MILES ON IT. THE VEHICLE CABIN FILLS WITH ACRID, "HAIR/PLASTIC BURNING" SMELLING FUMES WHEN UNDER HEAVY ACCELERATION; MOSTLY AT >4500RPM WHILE TRYING TO PASS OR ENTER TRAFFIC. THE FUMES CAUSE HEADACHE AND NAUSEA AND ACTUALLY LEAVE A LONG LASTING, BURNING/OILY TASTE IN THE MOUTH AFTERWARDS. IT TAKES ALL WINDOWS OPEN FOR MANY MINUTES TO CLEAR MOST OF THE FUMES/SMELL OUT. THE PHYSICAL EFFECTS SEEM TO LAST FOR UP TO 30 MINUTES. THIS APPEARS TO BE A CONDITION THAT HAS EXISTED SINCE THE 2011 MODEL AND IS STILL PRESENT IN THE 2015 MODEL.

EXHAUST SMELL IN CAR EVERY TIME YOU ENTER A FREEWAY OR PASS ANOTHER VEHICLE. IN OTHER WORDS; ACCELERATION. ALSO, HAS A "DRONE" TYPE SOUND AT SPEEDS OVER 71 MPH. THE VEHICLE HAS BEEN TO THE DEALERSHIP THREE TIMES WITH THE LATEST TIME BEING TWO WEEKS SO FAR (IT'S STILL THERE ON 9-30-15) FOR THE TWO ISSUES NOTED ABOVE..

I OWN A BRAND NEW 2015 FORD EXPLORER. WE PURCHASED THE VEHICLE ABOUT A MONTH AGO. THE SECOND DAY WE HAD THE VEHICLE WE NOTICED A STRONG SMELL THAT WOULD FILL THE CABIN OF THE CAR DURING ACCELERATION. WE THOUGHT THE SMELL WAS JUST THE "NEW" BURNING OFF THE ENGINE, FAST FORWARD TO A MONTH LATER AND THE PROBLEM IS JUST AS STRONG AS EVER. I WAS CURIOUS SO I GOOGLED THE ISSUE AND TO MY SHOCK THERE ARE THOUSANDS OF CASES WITH THE EXACT SAME PROBLEM. THERE IS EVEN A CLASS ACTION LAWSUIT IN PLACE AT THIS TIME ABOUT THIS VERY PROBLEM. I HAVE TRIED CONTACTING FORD WITH NO HELP WHATSOEVER. I AM CONCERNED ABOUT THE SAFETY AND WELL BEING OF MY FAMILY IN WHAT WAS SUPPOSED TO BE A RELIABLE AND SAFE VEHICLE. CASES OF CARBON MONOXIDE ILLNESS FROM EXHAUST FUMES ARE NOTHING THAT NEEDS TO BE PUSHED ASIDE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING, THERE WAS A SMELL OF SULFUR INSIDE THE VEHICLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SULFUR SMELL EMITTED INTO THE VEHICLE FROM THE VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC RESEALED THE CABINS AND CLEANED THE VENTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,600. UPDATED 11/09/15*LJ UPDATED VEHICLE DETAILS 4/13/18*JB THE CONSUMER STATED THE SULFUR SMELL THAT EMITTED FROM VEHICLE WAS CAUSED BY THE CATALYTIC CONVERTER. THE SMELL WAS MORE FAINT INSIDE BUT, NOT OUTSIDE AFTER REPAIRS WERE MADE ACCORDING TO THE TECHNICAL SERVICE BULLETIN UPDATED 2/2/2016 *JS CONSUMER STATED THE SULFUR CAN STILL BE SMELLED INSIDE CABIN, BUT LS NOT AS STRONG. THE SULFUR SMELL IS THE CATALYTIC CONVERTER AND FORD HAS ONLY ISSUED A TECHNICAL SERVICE BULLETIN TO SEAL THE CABIN. THIS HAS MADE THE SMELL MORE FAINT INSIDE BUT NOT OUTSIDE. MY EXPLORER STILL STINKS! UPDATED 10/11/18*JB

MY NEW 2015 FORD EXPLORER XLT PRODUCES A VERY STRONG EXHAUST/SULFER SMELL INSIDE THE PASSENGER CABIN. THE SMELL IS VERY STRONG WHEN THE VEHICLE IS RAPIDLY ACCELERATED. THE DEALERSHIP HAS VERIFIED THE PROBLEM AND ATTEMPTED TO FIX IT SIX DIFFERENT TIMES. FORD KNOWS ABOUT THESE PROBLEMS, BUT NONE OF THESE REPAIRS HAVE REDUCED THE STRONG ODOR AND NOXIOUS FUMES INSIDE THE CABIN.

UPON STARTING VEHICLE STEERING SYSTEM WAS UNRESPONSIVE AND A WARNING NOTICE "SERVICE ADVANCE TRACK" APPEARED ON DASH. DEALER HAD VEHICLE FOR SEVERAL DAYS AND COULD NOT DUPLICATE MALFUNCTION. RETURNED WITHOUT REPAIR. FAULT RECURRED AFTER APPROXIMATELY ONE WEEK AND DEALER AGAIN COULD NOT DUPLICATE FAULT. REPLACED ONE ELEMENT OF ELECTRONIC STEERING SYSTEM AND RETURNED VEHICLE AS REPAIRED. FAULT RECURRED A THIRD TIME AND A DIFFERENT DEALER SERVICE DEPARTMENT REPLACED A SECOND ELEMENT OF THE ELECTRONIC STEERING SYSTEM AND CLAIMED ISSUE WAS RESOLVED. FAULT CONTINUES TO RECUR WITHOUT NOTICE AND VEHICLE IS UNRELIABLE. PROBLEM HAS BEEN REPORTED TO FORD CUSTOMER RELATIONSHIP CENTER ON SEVERAL OCCASIONS BUT RESPONSE HAS BEEN VERY LIMITED.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE BEGAN LEAKING EXHAUST FUMES FROM THE CABIN. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS A DESIGN ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 850. MA 10/19/2015 *CN

DURING ACCELERATION (GETTING ON HIGHWAY, PASSING, ETC.) THE CAB FILLS WITH EXHAUST SMELL. WE IMMEDIATELY HAVE TO ROLL THE WINDOWS DOWN TO GET THE SMELL OUT OF THE VEHICLE. FREQUENT PASSENGERS AND DRIVER WITH ASTHMA. WE HAVE TAKEN EXPLORER TO DEALER SEVERAL TIMES BUT ONLY LEFT IT TWICE AS THEY SAID THEY ONLY HAD 2 TECHNICAL BULLETIN'S FROM FORD ON SUGGESTED FIXES. STILL SMELLS. DURING A GOOGLE SEARCH WE FOUND THIS HAS BEEN GOING ON SINCE 2011. HAD WE HAVE KNOWN WE WOULD NOT HAVE BOUGHT THIS FORD EXPLORER.

DRIVING HOME UP A HILL WITH A NEWLY PURCHASED 2015 FORD EXPLORER MY WIFE AND I NOTICED A BAD SMELL LIKE EXHAUST FUMES; WE PUT THIS DOWN TO THE NEW ENGINE/EXHAUST BURNING OFF ANY FACTORY GREASE ETC. SUBSEQUENT TRIPS WITH ALL OF MY FAMILY IN THE SUV WE ALL EXPERIENCED A FOUL EXHAUST AND SULFUR SMELL WHEN GOING UP A HILL OR ACCELERATING ABOVE 3K RPM; THERE WERE NO OTHER VEHICLES IN FRONT OF US TO BLAME FOR THE ODOR. WE HAVE TAKEN THE SUV TO THE DEALER 4 TIMES NOW AND THEY IN CONJUCTION WITH FORD TECHNICAL SUPPORT CANNOT FIND THE ROOT CAUSE. THEY HAVE REPLACED/ INSTALLED: EGR VALVE COVER (TECH BULLETIN), BOTH EXHAUST DOWN PIPES, FRONT TRANSFER CASE. THE DEALER HAS NO TEST EQUIPMENT TO FIND THE PROBLEM OR CONFIRM WE ARE SMELLING ENGINE EXHAUST CONTAINING TOXIC GASES INCLUDING CO.

DURING HARDER THAN NORMAL ACCELERATION, THERE IS A VERY POWERFUL SULFUR (ROTTEN EGG SMELL) THAT FILLS THE CABIN. THE SMELL ID SO POWERFUL THAT YOU CANNOT STAY MORE THAN 10 MINS IN THE CAR WITHOUT BEING SICK

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH OR ABOVE, THE ODOR OF EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN VALVE RELATED TO THE AIR CONDITIONER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FUMES CAUSED HEAD ACHES THAT DID NOT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE REAR AIR FILTERS AND COMPUTER HVAC SYSTEM WERE REPLACED. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE STARTED TO DRIVE IRREGULARLY. THE CONTACT STATED THAT THE VEHICLE SHAKES IN IDLE, AND GETS PROGRESSIVELY WORSE WHEN THE AIR CONDITIONING SYSTEM WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE TECHNICIAN REFUSED TO ASSESS THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.

2015 FORD EXPLORER HAS FOUL SMELL INSIDE THE CABIN. REALLY NOTICEABLE WHEN THE WINDOWS ARE DOWN OR SUNROOF IS OPEN. TOOK VEHICLE TO DEALER (VARSITY FORD) THAT IT WAS PURCHASED FROM AND IT HAD A TECHNICAL BULLETIN. TECHNICAL BULLETIN WAS PERFORMED AND RELEASED BACK. VEHICLE STILL HAS SAME ISSUE. NOW THE DEALER IS SAYING THERE IS NOTHING THEY CAN DO UNTIL THE FORD ENGINEERS INVESTIGATE. I INSTALLED A CARBON MONOXIDE SNIFFER INTO THE VEHICLE AND FOUND 45 PPM OF CARBON MONOXIDE ENTERING THE VEHICLE WHILE DRIVING DOWN THE ROAD. TOOK VEHICLE BACK TO THE DEALER AND EXPLAINED THE ISSUE. THERE TELLING ME THERE IS NOTHING AT THIS TIME THEY CAN DO WITHOUT FORD RELEASING A FIX ????????

I WAS DRIVING THE VEHICLE WHEN I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THE POWER STEERING LOSS WAS PERMANENT AND DID NOT RECOVER. DROVE VEHICLE TO DEALERSHIP FOR REPAIR.

ON ACCELERATION GETTING EXHAUST FUMES IN CABIN ( BAD FUMES ) TALKED TO DEALER AND WAS TOLD ACCELERATE SLOW GREAT WORDS FOR PROBLEM HAVE FOUND THIS IS NOT A NEW PROBLEM WITH THE EXPLORER IS ANYTHING BEING DONE ON THIS ISSUE.

I PURCHASED A BRAND NEW 2015 FORD EXPLORER XLT, 3.5 V6, IN NOVEMBER 2014. AT APPROXIMATELY 7,000 MILES (BEGINNING IN APRIL 2015) I STARTED TO NOTICE A ROTTEN EGG ODOR INSIDE THE VEHICLE DURING ACCELERATION, WHILE ENTERING THE FREEWAY. THE SMELL WOULD OCCUR ESPECIALLY DURING A HARD ACCELERATION. THE SMELL WAS NOTICEABLE WHILE THE A/C SYSTEM WAS ON "VENT" AND "RECIRCULATE" MODE. ON 7/6/2015 I TOOK THE EXPLORER TO MY FORD DEALERSHIP AND THEY ACKNOWLEDGED THE COMPLAINT AND STATED THERE WAS A SERVICE BULLETIN 14-130 TO CORRECT THE PROBLEM. THEIR DESCRIPTION ON THE FIX, WAS THAT A SPECIAL AIR-FILTER LOCATED INSIDE THE REAR BUMPER AREA NEEDED TO BE REPLACE. THEY STATED THAT THE SMELL IS COMING FROM MY EVAP-CANISTER. I LEFT THE EXPLORER THERE FOR THE REPAIR AND IT TOOK THEM ALMOST TWO DAYS. THEY SAID, IT WAS AT LEAST A FULL DAYS LABOR TO FIX THE PROBLEM BECAUSE THEY HAD TO REMOVE THE WHOLE REAR BUMPER AND OTHER PARTS, ETC. AFTER THE REPAIR WAS MADE, A WEEK LATER, I WAS ABLE TO TAKE THE EXPLORER ON THE FREEWAY AND STILL NOTICED THE ROTTEN EGG ODOR DURING ACCELERATION. THIS TIME THE ODOR IS ONLY NOTICEABLE DURING "VENT" MODE WHEN THE A/C IS TURNED ON. I AM CONTACTING MY DEALER TODAY ABOUT THIS. I AM VERY CONCERNED ABOUT THIS ISSUE WITH OTHER FORD OWNERS BECAUSE THESE "FUMES" IN THE CABIN AREA MOST LIKELY ARE AFFECTING YOUR HEALTH AND OTHER PASSENGERS. UPDATED 12/06/2017*CN

A FOLLOW UP ON A CO PROBLEM, THAT HAPPENED ON 7/7/15. DEALER TOOK THE EXPLORER IN ON THE CO ISSUE ALONG WITH FORD KNOWING OF IT. GAVE US A RENTAL FOR A WEEK, AND CAME UP WITH NO CO LEVELS AFTER A WEEK. WENT TO THE DEALERSHIP TO TAKE A RIDE WITH THE SERVICE MANAGER, EXHAUST WAS PRESENT BUT HE SAID IT WAS A HOT ENGINE SMELL. NO LEVELS WHERE FOUND BUT SYMPTOMS IN MY BODY OF CO WHERE INDICATED WHILE THE SERVICE MANAGER WAS IN THE VEHICLE. LEFT THE VEHICLE FOR THE DAY AND WAS TOLD BY FORD THE SERVICE MANAGER FOUND NOTHING WRONG AND TO COME GET THE VEHICLE. UPON THE RIDE HOME MY CO DETECTOR INDICATED LEVELS AT 534PPM. WITH THE WINDOWS DOWN AND THE SUN ROOF OPEN AT 70MPH. ALONG THE WAY I STOPPED IN THE LOCAL HOSPITAL, WAITED AN HOUR IN A HALF FOR BLOOD WORK THEN WALKED OUT. HAD TO GET BACK TO WORK. ONLY 15 MINUTES BACK HOME THE LEVELS WENT UP TO 871PPM. CALLING THE DEALERSHIP AND FORD IN THE AM TO GET THIS PROBLEM SOLVED ASAP BEFORE SOME DIES. 2015 WITH ONLY 4,500 MILES. FORD HAS KNOWN OF THIS PROBLEM SINCE 2011. UPDATED 12/05/17*CN

WHEN ACCELERATING THE VEHICLE A STRONG EXHAUST SMELL FILLS THE CABIN. THE SMELL IS OVERWHELMING AND CAUSES A SCRATCHY SENSATION IN YOUR THROAT. THIS IS MY SECOND EXPLORER (THE FIRST WAS "LEMON-LAWED" FOR THE SAME ISSUE). FORD WAS QUICK TO REPLACE THE FIRST VEHICLE, HOWEVER NOT AS EAGER TO REPLACE THE SECOND. I HAVE A SMALL CHILD AND WORRY ABOUT HIS HEALTH AND HOW IT IS AFFECTING HIM. SOMEONE REALLY NEEDS TO LOOK INTO THIS ISSUE. BUYERS BEWARE...I WILL LOSE MONEY IF I HAVE TO TRADE THIS VEHICLE. THINK TWICE BEFORE YOU PURCHASE AN EXPLORER.

EXHAUST SMELL ENTERS CABIN UNDER HARD ACCELERATION

SAME PROBLEM AS MANY. EXHAUST SMELL AT ~3,500 RPM. NO FIX, SECOND EXPLORER WITH THE SAME PROBLEM. RETURNED LAST ONE UNDER THE LEMON LAW PROGRAM.

THIS NEW 2015 FORD EXPLORER PRODUCES A VERY STRONG EXHAUST/SULFER SMELL INSIDE THE PASSENGER CABIN WITH ALL THE WINDOWS UP AND THE REAR A.C. ON. THE SMELL IS VERY STRONG WHEN THE VEHICLE IS RAPIDLY ACCELERATED. WITH THE REAR A.C. OFF, AND THE FRONT ON, THE SMELL IS GREATLY DIMINISHED, BUT STILL NOTICEABLE DURING HARD ACCELERATION. THE DEALERSHIP HAS VERIFIED THE PROBLEM AND ATTEMPTED TO FIX IT FOUR DIFFERENT TIMES. FORD HAS A TSB ON THE PROBLEM THAT INCLUDES SEALING THE REAR A.C. INTAKE PORTS AND SEALING THE REAR SEAMS AT THE BACK OF THE VEHICLE, BUT NONE OF THESE REPAIRS HAVE REDUCED THE STRONG ODOR AND NOXIOUS FUMES INSIDE THE CABIN. THE FUMES ARE STRONG ENOUGH TO CAUSE BURNING OF THE EYES, THROAT AND NOSE.

AIR BAG LIGHT CAME ON THE NEXT DAY AFTER I PURCHASED A NEW VEHICLE. THIS IS A SAFETY ISSUE SINCE THE AIR BAG WILL NOT DEPLOY WHEN THE AIR BAG LIGHT IS ON.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, A CHEMICAL SMELL EMITTED FROM THE EXHAUST INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADVISED THAT THE SMELL WAS NORMAL. DUE TO THE SMELL, THE CONTACT SUFFERED SERIOUS HEADACHES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

WE HAVE ALSO ENCOUNTERED EXHAUST FUMES IN THE VEHICLE. ON LONG TRIPS WE HAVE ALSO EXPERIENCED FATIGUE DIZZINESS AND NAUSEA. WHEN WE GO ON THE TRIPS WE HAVE A SHELTIE WHICH COMES WITH US, AND HE HAS NOT LOOKED GOOD AT TIMES ALSO. SO ON A TRIP TODAY 7-7-2015 WE BROUGHT ALONG A CO DETECTOR, ON THE WAY DOWN FOR THE HR TRIP THE LEVEL WAS @ 81. THAT'S WITH THE AC ON WITH TEMPS OUTSIDE @ 82. ON THE WAY BACK FROM ARE HR TRIP WITH TEMPS STILL IN THE 80'S THE CO LEVEL WAS @ 183. IF YOU LOOK AT THE CPSC.GOV WEBSITE YOU CAN SEE THAT @ THE LEVELS OF 150-220 IT WILL CAUSE DISORIENTATION / UNCONSCIOUSNESS & DEATH!!!!!!!!!!!! SO @ THIS POINT IN OUR LIVES IN OUR 50'S WE DO NOT WANT TO DIE. WE WILL BE ASKING FORD TO TAKE OUR EXPLORE XLT LIMITED BACK BEFORE WE DIE. IT ONLY HAS 4200 K ON IT. I'M ONLY HOPING FORD WILL TAKE THIS MATTER SERIOUSLY.WE WILL BE CONTACTING FORD TOMORROW 7-8-2015 TO FILE A FORMAL COMPLAINT TO ADDRESS THIS PROBLEM, SO OTHERS DON' T HAVE TO DEAL WITH THE CO.

LOST ALL POWER STEERING AND VEHICLE WAS ALMOST IMPOSSIBLE TO STEER. FORD DEALER REPLACED ELECTRONIC POWER STEERING RACK.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100. UPDATED 09/21/15*LJ

DURING AND AFTER ACCELERATION AT ANY SPEED THERE IS A VERY STRONG SULPHUR SMELL IN THE CABIN OF THE VEHICLE. IT APPEARS TO ENTER FROM THE REAR OF THE VEHICLE AND IT MUST BE EXHAUSTED BY OPENING THE WINDOWS EVERY SINGLE TIME. THE FUMES CONTAIN CO2 AND ARE VERY DANGEROUS TO ALL WITHIN THE VEHICLE. ALL PASSENGERS COMPLAIN OF A LIGHT HEADACHE AND NAUSEA.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, THE PANORAMIC ROOF SHATTERED ONTO THE REAR SEAT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PANORAMIC GLASS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,354. MA 08/11/15 UPDATED 10/20/2017*CN