2015 Ford Explorer complaints

DRIVING HOME FROM COTTAGE, APPROXIMATELY 200KM, AS I WAS APPROACHING MY HOUSE (MAYBE 300 YARDS AWAY), I TURNED LEFT, HEARD A "CLUNK" AND FRONT RIGHT WHEEL STARTED TO SHAKE. AS I PULLED INTO MY DRIVEWAY I NOTICED 4 OUT OF 5 FRONT BOLTS HOLDING MY WHEEL HAD SHEARED OFF. THESE ARE ORIGINAL FACTORY WHEELS. ALL SERVICE HAS BEEN DONE BY FORD DEALER.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A LOUD BANGING NOISE AND GLASS FELL FROM THE SUN ROOF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,900. THE VIN WAS UNAVAILABLE.

THE CAR HAS A STRONG SMELL OF EXHAUST IN THE CABIN WHEN ACCELERATING HARD.

FUME IN THE CABIN ON ACCELERATION FORD WORKED ON THE PROBLEM TWO TIME BUT THE PROBLEM HAS BEEN GETTING WORSE AS TIME GOES BY. CITY HIGHWAY MAKES NO DIFFERENCE

I HAVE NOTICED SINCE THE CAR WAS PURCHASED NEW A STRONG ODOR COMING FROM THE AIR CONDITIONING SYSTEM WHEN YOU DEPRESS THE ACCELERATOR TO MAX WHEN PASSING A CAR OR ENTERING AN ON RAMP. I HAVE TRIED WITH BOTH THE FRESH AIR ON AND RECIRCULATE ON, THE SAME EFFECT IS NOTICED. FINALLY AFTER DEALING WITH THIS FOR ABOUT A YEAR I BROUGHT IT UP TO MY DEALER WHEN THE VEHICLE WAS IN FOR ITS ROUTINE SERVICE. THE SERVICE ADVISOR INFORMED ME HE HAS A 2016 EXPLORER WITH THE SAME PROBLEM AND THAT FORD CAME BACK WITH SOMETHING ABOUT VENTS NOT OPENING QUICK ENOUGH AT THE REAR OF THE VEHICLE. TO HIS KNOWLEDGE, THERE WAS NO FIX FROM FORD AS OF YET. THE SMELL DOES GET QUITE STRONG AND ROUTINELY THE WINDOWS NEED TO BE LOWERED TO PREVENT THE STRONG ODORS FROM LINGERING. I AM CONCERNED AS TO WHAT THE ODOR IS, POSSIBLY HARMFUL EMISSIONS THAT COULD AFFECT MYSELF AND MY PASSENGERS? UNDER NORMAL DRIVING CONDITIONS THE SMELLED WILL APPEAR WHEN THE ACCELERATOR IS DEPRESSED MORE THAN HALF WAY, FAR TOO OFTEN IN MY OPINION. I DID NOTICE MORE OF THE SMELL DURING THE WARMER MONTHS OF THE YEAR AND NOT AS MUCH WHEN IT WAS COOLER/COLD (WE LIVE IN FLORIDA SO NEVER FREEZING).

STRONG ODOR OF EXHAUST FUMES ENTER CABIN WHEN GAS PEDAL IS PUSHED HARD WHEN ENTERING FREEWAY AND AIR CONDITIONER IS ON AND SET AT RECIRCULATE. IT HAPPENS EVERY TIME I ENTER THE FREEWAY AT END OF ENTRANCE RAMP. I AM FORCED TO OPEN THE WINDOWS WHILE DRIVING TO MAKE THE FUMES GO AWAY.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, AN EXHAUST ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT EXHAUST FUMES EMITTED INTO THE VEHICLE FROM THE REAR VENTS, WHICH NEEDED TO BE SEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300. THE VIN WAS NOT AVAILABLE...UPDATED 10/04/16 *BF *CN

WHILE DRIVING MY CAR WITH MY SEVEN YEAR OLD IN THE THIRD ROW SEAT, THE SEATS STARTED "STOWING" AND ALMOST CRUSHED HIM. I HAD GROCERIES IN THE BACK THAT SHIFTED AND HIT THE UNCOVERED DISPLAY THAT SELECTS SEAT MODE. THE SEATS DO NOT STOP FOLDING IF THERE IS SOMETHING OR SOMEONE IN THEM. THIS IS ENTIRELY UNSAFE AND NEEDS TO BE CORRECTED BEFORE A CHILD IS KILLED.

THERE IS A STRONG ODOR OF EXHUAST FUMES INSIDE THE CAR WHEN RUNNING THE AC AND ACCELERATING THE VEHICLE. IT IS SO STRONG THE WINDOWS HAVE TO BE PUT DOWN TO BREATH COMFORTABLELY.

EXHAUST FUMES ARE LEAKING INTO PASSENGER CABIN, PARTICULARLY AFTER ACCELERATION

I PURCHASED MY 2015 FORD EXPLORER IN APRIL 2015. THE FIRST DAY I DROVE IT I NOTICED A STRONG ODOR COMING FROM THE VENTS DURING HARD ACCELERATION. I THOUGHT IT WAS BECAUSE IT WAS A NEW VEHICLE AND NEEDING TO BE "BROKEN IN". AFTER ABOUT 4 WEEKS, I STILL NOTICED THE ODOR. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD THEY DIDN'T KNOW WHAT WOULD BE CAUSING IT AND DIDN'T HAVE AN ANSWER AS TO HOW TO FIX IT. TWO MONTHS LATER THE SMELL WAS UNBEARABLE SO I RETURNED TO THE DEALERSHIP. AT THIS POINT, I HAD ONE TECHNICIAN INFORM ME OF SIMILAR ISSUES HE HAD HEARD OF BUT THEY HAD NO INFORMATION FROM FORD FOR A SOLUTION. IN AUGUST 2015, I RETURNED TO THE DEALERSHIP ONCE AGAIN AND THIS TIME WAS TOLD THERE HAD BEEN A TSB RELEASED BY FORD. THEY KEPT MY VEHICLE FOR 2 WEEKS AND PERFORMED THE REPAIRS BASED ON THE TSB. I DROVE IT OUT OF THE SERVICE DEPT AND IMMEDIATELY NOTICED THE ODOR UPON ENTERING THE HIGHWAY. I FIGURED THERE WAS NOTHING MORE I COULD DO SO I PUT THE SITUATION ON THE BACK BURNER UNTIL A FEW MONTHS AGO. AT THIS POINT, THE ODOR HAPPENED ON EVERY ACCELERATION AND WOULD LINGER IN THE CABIN FOR QUITE SOME TIME. IN MAY 2016, I WENT TO THE DEALERSHIP AND WAS TOLD THEY HAD DONE ALL THEY COULD AND FOR ME TO CONTACT FORD MOTOR COMPANY. I DID AND SINCE THEN,UNDER THAT REQUEST OF A FORD MOTOR COMPANY REP, I'VE HAD TO RETURN THE VEHICLE TO THE SHOP ON 3 SEPARATE OCCASIONS OF WHICH THEY HAVE KEPT MY VEHICLE FOR A WEEK AT A TIME TO PERFORM DIFFERENT "ATTEMPTS" TO FIX THE PROBLEM. NONE OF WHICH HAV

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. DURING ACCELERATION, AN EXHAUST ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR OUTER VENT ASSEMBLY AND VALVE ASSEMBLY AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS UNABLE TO BE REMEDIED. THE CONTACT WAS ALSO ADVISED TO REFRAIN FROM USING THE REAR VENTS AND HARD ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,482. UPDATED 09/29/16*LJ *CN

SINCE MAY 1, 2016, AT LEAST 6 DIFFERENT TIMES WHILE I WAS DRIVING THE VEHICLE, THE CAR FELT AS IF SOMEONE SLAMMED ON THE BRAKES, THEN SLAMMED DOWN ON THE ACCELERATOR THROWING ME FORWARD AND THEN BACK IN MY SEAT. THE LAST TWO TIMES THIS OCCURED I HAD MY MINOR CHILDREN IN THE CAR AND THEY EXPERIENCED THE SAME THING. THE VEHICLE HAD BEEN TAKEN TO THE SERVICE DEPARTMENT AT THE DEALER TWICE AND RETURNED TO US TWICE WITH THEM SAYING THEY COULDNT FIND ANYTHING WRONG WITH THE VEHICLE. ON JULY 1, MY HUSBAND BROUGHT IT BACK TO THE SERVICE DEPARTMENT AGAIN -THEY ASKED FOR OUR PERMISSION FOR ONE OF THEIR SERVICE TECHNICIANS TO DRIVE THE CAR FOR A FEW DAYS WHICH WE ALLOWED. AFTER HE DROVE IT FOR A FEW DAYS, HE EXPERIENCED THE SAME PROBLEM I HAD WITH THE VEHICLE -STATING "THAT IF HE HADN'T HAD HIS SEATBELT ON, HE WOULD HAVE GONE THROUGH THE WINDSHIELD." THE SERVICE DEPARTMENT REPORTED THAT THEY COULD NOT FIGURE OUT WHAT THE PROBLEM WAS AND WHAT WAS CAUSING THE VEHICLE TO DO THIS. WE CONTACTED FORD MOTOR COMPANY TO TRY TO HELP US AND ON JULY 19 THEY TOLD US THAT THE SERVICE DEPARTMENT COULDN'T LOCATE WHERE THE PROBLEM WAS COMING FROM AND THEY WANT US TO TAKE OUR VEHICLE HOME. EVEN THOUGH THEIR OWN FORD MECHANIC / TECHNICIAN HAS EXPERIENCED THE PROBLEM HIMSELF. THEY WANT TO RETURN AN UNSAFE VEHICLE BACK TO US, THE CUSTOMER. WHEN MY HUSBAND ASKED THE SERVICE MANAGER, IF HE WOULD ALLOW HIS WIFE AND CHILDREN TO DRIVE IN THIS VEHICLE, HE REPLIED "NO." SO WHY WOULD FORD WANT TO RISK THE LIVES OF

2015 FORD EXPLORER - WHEN ACCELERATING ONTO HIGHWAY AND SPEED IS ACHIEVED, THE DRIVER CABIN FILLS WITH EXHAUST FUMES THAT SMELL LIKE ROTTEN EGGS AND CAUSES EYE AND NOSE IRRITATION AND DIZZINESS. WINDOWS HAVE TO BE LOWERED TO GET FRESH AIR IN CAR. FORD DEALER MADE REPAIR AS DIRECTED ON TSB 14-0130. THE NEXT DAY AFTER THE REPAIR AND WHEN ACCELERATING ONTO HIGHWAY AND SPEED WAS ACHIEVED, THE DRIVER CABIN STILL FILLED WITH EXHAUST FUMES THAT SMELL LIKE ROTTEN EGGS AND CAUSES EYE AND NOSE IRRITATION AND DIZZINESS. AGAIN, I HAD TO LOWER THE WINDOWS TO GET FRESH AIR IN CAR. THEREFORE, THE TSB 14-0130 DID NOT SOLVE THE PROBLEM. I AM CONCERNED THAT THE EXHAUST ENTERING THE CABIN IS EXPOSING MY FAMILY AND MYSELF TO HARMFUL FUMES AND POSSIBLE RESIDUE IN THE PASSAGER COMPARTMENT.

MY SON WAS SITTING IN THE BACK LEFT SEAT AND HE GOT STRANGLED INTO THE MIDDLE SEAT BELT. IT LOCKED AND WOULD NOT RELEASE MAKING THE STRANGULATION MORE TIGHT. I THEN HAD TO CUT THE BELT. THIS IS A HUGE SAFETY ISSUE. WE WERE STATIONARY IN THE DRIVEWAY , LUCKILY I WAS STILL HOME AND WAS ABLE TO CUT THE BELT. IF I WAS NOT, I WOULD HAVE HAD TO CALL 911.

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING 25 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, A FUEL ODOR EMITTED FROM THE AIR VENTS IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,900.

I CAN SMELL GAS FUMES IN THE INTERIOR OF THE CAR WHEN DRIVING. SOMETIMES THE ODOR IS MORE WHEN I ACCELERATE. THE SMELL ISN'T THERE ALL THE TIME, BUT IS PRETTY STRONG WHEN IT IS PRESENT. THIS HAS HAPPENED SEVERAL TIMES -- EVER SINCE WE BOUGHT THE CAR. WE BOUGHT THE CAR IN 2014.

WHEN I TURN THE VEHICLE ON WITH THE AIR CONDITIONING ON, AN UNPLEASANT SMELL COMES THROUGH THE VENTS. I HAVE CHANGED THE AIR FILTER, CABIN AIR FILTER, AND USED A SPRAY TO CLEAN THE VENTS. THE SPRAY SMELL OVERPOWERED THE UNPLEASANT SMELL FOR ABOUT 3-4 DAYS. THE UNPLEASANT SMELL IS BACK. I RECENTLY BECAME AWARE OF THE NHTSA'S INVESTIGATION INTO THE EXHAUST LEAK INTO THE CABIN WHICH MOST LIKELY IS THE PROBLEM I AM EXPERIENCING. I OFTEN HAVE MY CHILDREN IN THE VEHICLE WITH ME AND AM STARTING TO GET CONCERNED ABOUT WHAT EFFECT THE FUMES COULD HAVE ON THEM.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WOULD BE AN EXHAUST ODOR COMING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE THE TECHNICIAN STATED THAT THE EXHAUST ODOR WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.

I PURCHASED MY 2015 FORD EXPLORER LIMITED IN NOVEMBER 2015 . I SPECIAL ORDERED THE VEHICLE WHICH TOOK JUST ABOUT SIX WEEKS TO ARRIVE. SINCE THE FIRST DAY I NOTICED AND ALSO FAMILY MEMBERS NOTICED A SMELL . AT FIRST I JUST THOUGHT IT WAS THE NEWNESS OF THE VEHICLE AND THE BREAK IN PERIOD . OVER THE MONTHS I'VE NOTICED THE SMELL NEVER DISSIPATED WHEN ACCELERATING TO HIGHWAY SPEEDS . I'M IN AVIATION AND HAVING ANY TYPE OF FUMES ENTERING THE CABIN AREA WOULD IMMEDIATELY RAISE THE RED FLAG , NOTIFYING CUSTOMERS . I DO UNDERSTAND THE AUTO INDUSTRY IS MUCH DIFFERENT , BUT IN THE SAME BREATH THE HEALTH AND WELL BEING OF CONSUMERS BREATHING IN THESE FUMES COULD AND WILL CAUSE HEALTH PROBLEMS . I'VE READ MOST OF THE POST CONCERNING THE DIRECTION SOME DEALERSHIPS ARE BEING GUIDED FROM FORD WITH THE RESULTS NOT FIXING THE ISSUE .EMISSIONS WITH NEWER VEHICLES ARE MUCH BETTER AS WITH AIRCRAFT , BUT ONCE AGAIN WHAT IS THE COST TO SOMEONES HEALTH . I'VE BEEN A FORD OWNER FOR MANY , MANY YEARS AND THIS IS VERY TROUBLING TO SAY THE LEAST . FORD HAS A RESPONSIBILITY TO RESOLVE THIS ISSUE . I'M SURE FORD ENGINEERS ARE WORKING DAY AND NIGHT TO RESOLVE THIS . I HOPE THAT OTHER CONSUMERS WITH THE SAME CONCERNS TAKE THE TIME TO REACH OUT AND HOPEFULLY NOT FIND THEMSELVES IN I'LL HEALTH BEFORE HAND .

I RECENTLY CAME ACROSS AN ARTICLE ABOUT EXHAUST FUMES INSIDE THE 2015 FORD EXPLORER. THIS IS WHAT MY WIFE AND I EXPERIENCED. I HOPE THIS HELPS IN YOUR REVIEW IN A POTENTIAL RECALL OF THIS VEHICLE. IN AUGUST 2014 WE PURCHASED A NEW FORD EXPLORER 2015 XLT. CURRENTLY HAVE APPROXIMATELY 40K MILES ON IT. WHEN EITHER OF US ACCELERATE TO ENTER A FREEWAY QUICKLY, OR DRIVE UP A HILL THERE IS A STRONGER ODOR OF EXHAUST FUMES INSIDE THE CAR. OF COURSE WE OPEN THE WINDOWS, BUT MY WIFE IS ASTHMATIC AND IT GREATLY AFFECTS HER BREATHING AND OTHER ASTHMA SYMPTOMS INCLUDING COUGHING, WHEEZING AND NEEDING TO USE A 'RESCUE' INHALER. THIS OCCURS DURING THE WINTER AS WELL AS WHEN THE AC IN ON. WE LOVE OUR BEAUTIFUL FORD EXPLORER AND ARE TROUBLED BY THIS PROBLEM, BUT BELIEVE THIS IS A SERIOUS FAULT AND SHOULD JUSTIFY A RECALL.

EXHAUST GAS FUMES COME INTO THE INSIDE CABIN WHILE DRIVING, MOSTLY FROM THE REAR OF THE VEHICLE. THE AIR CONDITIONING OR HEATER IS ON AND THE RECIRCULATION FAN CAN BE EITHER ON OR OFF. FAILURE MODE CAN BE ON FLAT SURFACE BUT MOSTLY OCCURS GOING UP AND DOWN HILLS. NOT SURE IF THE DECELLERATION OF THE VEHICLE IS PART OF THE CAUSE. PROBLEM IS INTERMITTENT, MAY NOT OCCUR FOR WEEKS AND THEN MIGHT OCCUR 3-4 TIMES IN A DAY ONE SPECIFIC EXAMPLE IS ON NOVEMBER 30, 2015, AT 2:30 PM HVAC SYSTEM IS SET TO HEAT, SET TO 73 DEGREES HEAT IN DUAL TEMP CONTROL IS ON, RECIRCULATION IS ON, ELEVATION IS 3100 FEET, GOING UPHILL ON CATRON BLVD TOWARDS HIGHWAY 16 IN RAPID CITY, SD,(OUTSKIRTS OF TOWN), DECELERATED FROM 50 TO 40 MPH AT 40MPH SPEED LIMIT SIGN, SEVERAL VEHICLES AROUND US, ODOMETER READING WAS 5482.5 MILES, AND SMELLED EXHAUST FUMES IN THE CABIN THAT APPEARED TO COME FROM THE REAR OF THE CABIN, HAD TO OPEN BOTH FRONT WINDOWS FOR ABOUT A MINUTE TO GET THE SMELL OUT.

PURCHASED IN EARLY 2015, VEHICLE HAS ALWAYS HAD VERY FOUL EXHAUST ODOR IN CABIN WHEN ACCELERATING OR ENGINE UNDER LOAD. DRIVER ALSO NOTED TO BECOME DIZZY AND NAUSEOUS WHEN AC SET ON RECIRCULATE FOR GREATER THAN 20 MINUTES. THIS PROBLEM HAS NEVER BEEN RESOLVED AND REPLICATES EASILY.

WHEN ACCELERATING THE EXHAUST ODOR COMES INSIDE THE VEHICLE. AT A STOP SIGN THE SMELL IS ALSO THERE BUT NOT AS BAD AS WHEN ACCELERATING. WE HAVE TAKEN THE VEHICLE TO A DEALER IN MINNESOTA AND ONE IN FLORIDA AND BOTH TOLD US "THAT IS THE WAY IT IS" AND NOTHING CAN BE DONE. WE HAVE BEEN UNHAPPY SINCE WE BOUGHT THE VEHICLE ON 12/31/2014 AND CONTINUE TO BE UNHAPPY. IS THERE ANYTHING THAT CAN BE DONE?

WHEN ACCELERATING OR IN MOTION FOR A PERIOD OF TIME, THE CABIN GETS AN EXHAUST SMELL. WHEN TESTED FOR CARBON MONOXIDE, THERE WERE 26 PPM WITH THE WINDOWS UP AND THE A/C BLOWING. ON 1 OCCASION, 2 PASSENGERS IN THE BACK SEAT BECAME ILL. WHEN THY EXITED THE CAR, THEY FELT IMMEDIATELY BETTER. WE HAVE RETURNED THIS VEHICLE 3 TIMES TO THE DEALER WITHOUT SUCCESSFULLY FIXING THE ISSUE. THE VEHICLE MUST HAVE THE WINDOWS CRACKED AT ALL TIMES TO KEEP THE EXHAUST SMELL OUT.

I JUST READ AN ARTICLE ABOUT FORD EXPLORER EXHAUST ODOR POTENTIAL CONCERNS SENT TO NHTSA. I OWN A 2015 FORD EXPLORER XLT WITH ABOUT 11,500 MILES. ON TWO OCCASIONS I HAVE ENCOUNTERED THE EXHAUST ODOR IN THE VEHICLE CABIN. IN BOTH INSTANCES THIS OCCURRED DURING NEAR WIDE-OPEN-THROTTLE ACCELERATION WHILE MERGING ONTO AN INTERSTATE HIGHWAY. THE ODOR IS AN EXHAUST ODOR WITH AN ADDITIONAL "ROTTEN EGG" ODOR CHARACTERISTIC WHICH IS INDICATIVE OF AN OVER-RICH FUEL CONDITION THAT LIKELY OCCURS AT WIDE-OPEN-THROTTLE. I HAVE NOT SMELLED THIS ODOR AT ANY OTHER TIMES, WHICH I SUSPECT IS BECAUSE I HARDLY EVER ACCELERATE SO INTENSELY. I HOPE THIS WILL BE A LITTLE HELPFUL IN YOUR REVIEW OF WHETHER THIS IS AN ISSUE OR NOT. I AM A HAPPY LIFETIME OWNER OF FORD VEHICLES AND I HAVE GREAT RESPECT FOR THE FORD MOTOR COMPANY, SO I AM NOT COMPLAINING,BUT WANTING TO HELP.

SINCE WE TOOK POSSESSION OF OUR 2015 FORD EXPLORER WE HAVE HAD IT IN TO THE DEALERSHIP MORE THAN ANY OTHER VEHICLE WE HAVE EVER OWNED. THE SMELL FROM EXHAUST IS HORRIBLE. IN JUST OVER A YEAR OF OWNERSHIP WE HAVE HAD IT IN TO THE DEALERSHIP FOR THIS PROBLEM NUMEROUS TIMES AND IS STILL AS BAD IF NOT WORSE THAN WHEN WE STARTED SMELLING IT. THEY TRIED EVERYTHING THAT FORD TOLD THEM TO DO AND THEN THEY (THE DEALERSHIP) TRIED FIXES ON THEIR OWN OUT OF THEIR OWN POCKET AND THEY STILL CAN NOT FIX THIS PROBLEM. WE SMELL EXHAUST FUMES FILL UP THE ENTIRE VEHICLE NOT ONLY ACCELERATING BUT DRIVING JUST NORMALLY SOMETIMES AND IT GETS SO BAD THAT WE HAVE HAD TO OPEN ALL THE WINDOWS AND EVEN PULL THE VEHICLE OVER AND OPEN ALL THE DOORS JUST TO AIR OUT OUR VEHICLE. WE CONTACTED FORD DIRECTLY ONE TIME ABOUT THIS PROBLEM AND THEY TOLD US THAT THEY WERE UNAWARE OF ANY EXHAUST PROBLEMS REGARDING THE 2015 FORD EXPLORER AND AS FAR AS THEY WERE CONCERNED THERE WAS NO PROBLEM. IT IS ABOUT TO GO BACK TO THE DEALERSHIP AGAIN FOR THIS VERY PROBLEM AND THE DEALERSHIP IS ON OUR SIDE AS THEY HAVE SMELLED IT NUMEROUS TIMES THEMSELVES AND THEY STILL CAN NOT FIX IT DESPITE GOING OVER THE ENTIRE VEHICLE NUMEROUS TIMES. WE HAVE 3 CHILDREN AND ALL WE WANT IS A SAFE VEHICLE AND FORD CAN NOT GIVE THAT TO US. WE ARE VERY DISAPPOINTED WITH FORD OVER THIS WHOLE THING.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE ACCELERATING, EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE FRONT VENTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS BUILD UP FROM THE FUEL INJECTORS, WHICH NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 09/06/16*LJ THE CONSUMER STATED AFTER THE VEHICLE WAS SERVICED AT THE DEALER, UPON ACCELERATION, THE AIR CONDITION/HEAT FAN CUTS OFF OR SLOWS DOWN, AND THE EXHAUST SMELL CONTINUED TO ENTER THE VEHICLE. UPDATED 10/18/16. *JB

AFTER HEAVY ACCELERATION, THE CABIN HAS A STRONG FOUL SULFUR ODOR THAT IS UNBEARABLE. WE HAVE HAD IT IN TO A FORD DEALERSHIP TO HAVE BOTH TSB'S PERFORMED - THE SECOND TOOK 5 DAYS! - AND IT STILL HAS NOT CHANGED. DISGUSTING SMELL. THIS HAPPENS WHEN WE ACCELERATE AS ON TO THE HIGHWAY OR TO PASS IN CHALLENGING SITUATIONS. I ONLY HAVE TO PRESS THE GAS PEDAL ABOUT HALF WAY DOWN FOR 4-5 SECONDS AND THE SMELL IS OVERWHELMING. ACTIVATING THE TURBO CHARGERS FOR ANY LENGTH OF TIME BRINGS THIS SMELL INTO THE CABIN. THEN ALL OF THE WINDOWS HAVE TO GO DOWN TO CLEAR THE SMELL. MY MOTHER CAN'T TAKE THIS ANYMORE AND MY WIFE COMPLAINS OF HEADACHES. THIS HAS BEEN AN ONGOING PROBLEM FOR A YEAR AND A HALF.

EXHAUST SMELL LEAKING INTO PASSENGER CABIN WHEN ACCELERATING ON TO HIGHWAY.

EXTREMELY STRONG EXHAUST ODOR IN CABIN WHILE DRIVING AT 65MPH, ACCELERATION TO PASS, AND UPHILL. CAUSED MY SONS ASTHMA THAT WAS UNDER CONTROL TO BECOME WORSE THAN IT EVER HAS BEEN. I TOOK THE VEHICLE INTO WHERE I BOUGHT IT BRAND NEW AND THEY ATTEMPTES TO FIX IT 3 TIMES AND BLAMED IT ON A BACK UP CAMERA THEY INSTALLED. THE ODOR WAS STILL THERE. I CALLED FORD MOTOR COMPANY AND AT THEIR REQUEST I TOOK THE CAR TO ANOTHER FORD DEALERSHIP AND MY VEHICLE IS STILL SITTING THERE BECAUSE THEY DO NOT KNOW WHY THE EXHAUST IS FILLING UP IN THE CABIN. IT IS NOT BECAUSE OF RECIRCULATED AIR, BECAUSE I RUN MY AC ON MAX DUE TO MY CHILDS ASTHMA AND THE HEAT IN FLORIDA. I TOLD THEM I WAS GOING TO FILE FOR THEM LEMON LAW BECAUSE MY CAR HAS BEEN IN THEIR SHOP 6 TIMES NOW FOR THE SAME ISSUE!! ALL THEY WANT TO DO IS GET MAD AND TELL ME LOOK IN MY OWNERS MANUAL AND FIGURE IT OUT. WHAT A WAY TO SHOW CUSTOMER SERVICE AND WHAT A WAY TO TREAT A CUSTOMER WHO PAID $45,000.00 FOR A BRAND NEW CAR THINKIMG THERE WOULDN'T BE ANY PROBLEMS!!! I BOUGHT MY CAR IN JUNE 2015 AND THE EXHAUST PROBLEM STARTED IN FEBRUARY 2016.

STRONG SMELL OF EXHAUST IN CABIN OF VEHICLE ONCE CAR WAS WARMED UP. BEGAN ALMOST IMMEDIATELY AFTER PURCHASE OF CAR, BUT WAS THOUGHT TO BE NEW CAR "BURN OFF" OF CHEMICALS USED IN PRODUCTION. BECAME VERY SIGNIFICANT ONCE WEATHER WAS COOLER AND NO WINDOWS COULD BE OPENED WHILE DRIVING. ALSO VERY SIGNIFICANT WHILE SITTING IN TRAFFIC. BACK TO DEALER 4 DIFFERENT TIMES OVER A PERIOD OF 4-5 MONTHS. MULTIPLE ATTEMPTS MADE TO CORRECT PROBLEM. DEALER CALLED FORD HOT LINE MANY TIMES FOR HELP. ENTIRE EXHAUST SYSTEM REPLACED ALONG WITH "OTHER" MANY PARTS, INCLUDING R&R MUFFLER ASSEMBLY AND COMPLETE UNDERCOATING OF ALL REAR SEAMS FINALLY FIXED IN EARLY 2016 AFTER HAVING TO BE TOWED IN TO DEALER DUE TO LOSS OF TRANSMISSION FLUID FROM A PTU INTERMEDIATE SHAFT LEAKING AGAIN AFTER BEING REPLACED 01/19/2016 AS PART OF EXHAUST PROBLEM. THIS CAR SPENT MORE TIME IN THE SHOP AND I DROVE, I THINK, ALL OF THE DEALERS RENTAL VEHICLES DURING THAT 3 TO 4 MONTH PERIOD. LEMON LAW HERE IN MA COULD HAVE BEEN INITIATED IF NEED BE AFTER 3 ATTEMPTS AT FIXING THE PROBLEM. I WAS JUST FRUSTRATED WITH ALL THE TIME AND DRIVING WASTED TO BE BACK AND FORTH TO DEALER. THE PROBLEM HAS BEEN RESOLVED AS OF NOW, BUT WILL BE VERY CAREFUL TO WATCH FOR ANY RECURRENCE. CARBON MONOXIDE IS NOT A GOOD THING!!!!!

IN APRIL 2015, WE PURCHASED A 2015 FORD EXPLORER 3.5 LITER ECOBOOST V-6. FROM THE FIRST DRIVE ON THE INTERSTATE GOING HOME WITH OUR NEW CAR. WE HAD AN EXHAUST SMELL ON THE INSIDE OF THE CAR. EVERY TIME WE ACCELERATE TO GO UP HILLS OF NORTH EAST GEORGIA ENTERING THE INTERSTATE, OR PASSING CARS, WE SMELL EXHAUST FUMES AND HAVE TO ROLL DOWN OUR WINDOWS TO BE ABLE TO BREATH. WE HAVE GONE TO THE DEALER, A "SUPER STORE" , AND THEY SAID THAT IT IS ONLY THE NEW BURNING OFF THE ENGINE. SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM! WE HAVE AN EXTENDED WARRANTY ON THIS VEHICLE AND SPENDING THE EXTRA MONEY, THESE PROBLEMS SHOULD BE FIXED IMMEDIATELY! THESE FUMES COULD CAUSE A HEALTH PROBLEM INTERNALLY. PLEASE FIX THESE PROBLEMS...

UNDER HARD ACCELERATION THERE IS AN EXHAUST SMELL INSIDE THE CABIN. DEALER CLAIMS THAT THIS DOES NOT HAPPEN AND NO ONE ELSE HAS COMPLAINED ABOUT THE SMELL. DEALER IS WRONG THERE IS A SMELL WHEN ACCELERATING FULL THROTTLE.

WHEN MY 2015 FORD EXPLORER IS UNDER HEAVY ACCELERATION SUCH AS TOWING OR PASSSING, I CAN SMELL A VERY STRONG ODOR OF SULPHER OR CONVERTOR FUMES IN THE CABIN. IT IS WORSE WITH THE FRESH AIR VENT AND IS LESS WITH THE RECIRCULATION. THE REAR A/C IS OFF AND I HAVE 4400 MILES ON THE VEHICLE. I CALLED MY LOCAL FORD DEALER AND THEY HAVE NO PAST COMPLAINTS OF THIS NATURE AND DO NOT KNOW WHAT IT MAY BE. I ALSO HAD A PROBLEM WHEN I WAS MAKING THE HIGH ACCELERATION TO DUPLICATE THE PROBLEM AND NOTICED THE STEERING WHEEL JERKING UNDER TORQUE. I DRIVE FRONT WHEEL DRIVE POLICE VEHICLES FOR A LIVING AND NEVER HAD THIS HAPPEN WHERE YOU BETTER BE HANGING ON WITH BOTH HANDS.

I SMELL EXHAUST FUMES WITHIN THE CAB OF THE VEHICLE WHENEVER I ACCELERATE QUICKLY. IT HAS HAPPENED AT LOW SPEEDS WITH QUICK ACCELERATION, WHEN PASSING VEHICLES OR CLIMBING HILLS. I HAVE HAD THE VEHICLE SINCE JANUARY, HOWEVER, I HAVE NOT YET HAD THE DEALER LOOK AT THE ISSUE.

WHEN THE VEHICLE IS IN MOTION ACCELERATED ON THE GAS ENTERING A RAMP ON HIGHWAY OR GOING UPHILL THERE IS AN EXHAUST SMELL IN THE INTERIOR OF THE CABIN EVEN WITH CIRCULATION ON.

EXPLORER HAS TERRIBLE EXHAUST SMELL UPON ACCELERATION.

I AM EXPERIENCING A EXHAUST ODOR IN THE CAB OF MY 2015 FORD EXPLORER DURING ACCELERATION. I HAVE HAD THE VEHICLE IN FOR SERVICE REGARDING THIS ISSUE FOUR TIMES SINCE JULY 2015.

I BOUGHT THE CAR IN SEPTEMBER OF 2015 AND NOTICED UPON HARD ACCELERATION SUCH AS ENTERING THE INTERSTATE OR PASSING A CAR THERE IS A SMELL OF EXHAUST THAT COMES INTO THE CABIN AREA AND IN ORDER TO RELIEVE THE SMELL THE WINDOWS NEED TO BE CRACKED A LITTLE BIT AND THIS ONLY HAPPENS UPON HARD ACCELERATION.I HAVE NOT HAD THIS EXPERIENCE WITH ANY OTHER VEHICLE. I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION BUT THEY CANNOT SEEM TO FIGURE OUT WHEN ACCELERATING BETWEEN 20 AND 40 MILES PER HOUR YOU FEEL A SHIFT IN THE TRANSMISSION WHICH FOR A NEW VEHICLE IS A BIT ODD. AT 10,000 MILES I HAD TO HAVE A STABILIZER BAR IN THE FRONT AND REPLACED I NOTICE A LOT OF HEAVY CLUNKING AS I DROVE MY CAR AROUND AND THIS SEEMS TO BE THE PROBLEM. I I HAVE ALSO HAD ISSUES WITH THE HEADLINER COMING OUT ON THE DRIVER SIDE FRONT DOOR THIS IS BEEN PUSHED IN AND REPLACED 3 TIMES AND IT'S WORKING ON ITS FOURTH TIME. THE ISSUES WITH THE TRANSMISSION AND THE EXHAUST FUMES IN THE CAB AND HAVE YET TO BE RESOLVED.

WHILE DRIVING AT HIGHWAY SPEEDS, SUDDENLY LOST POWER STEERING. HAD WARNINGS AND ICONS DISPLAYED INCLUDING "SERVICE ADVANCE TRAC" AND "STEERING ASSIST FAULT." VEHICLE WAS DIFFICULT TO MANEUVER BUT WAS ABLE TO EXIT HIGHWAY AND PULL INTO PARKING LOT. UPON TURNING VEHICLE OFF THEN ON, MESSAGES WERE EXTINGUISHED AND POWER STEERING WAS RESTORED. NEEDLESS TO SAY, THIS PRESENTED A DANGEROUS SITUATION ESPECIALLY BEING CAUGHT OFF GUARD.

MY CAR WAS STRUCK FROM BEHIND - 65MPH AND THE SEAT BELT DID NOT TENSION AND CAUSED MY HEAD TO BOUNCE OFF THE STEERING WHEEL CAUSING A LARGE KNOT ON MY HEAD AND TAKEN AWAY BY AMBULANCE - NO AIR BAGS DEPLOYED (BUT THAT MAY BE DUE TO BEING STRUCK FROM BEHIND AND PUSHED INTO A VEHICLE IN FRONT) I WAS ROLLING 5 TO 10MPH AND SLOWING FOR TRAFFIC - HIT FROM BEHIND BY PICKUP - NO BRAKES APPLIED - FLEW FORWARD AND THE SEAT BELT TENSIONER RELEASED ALL THE BELT OUT AND STAYED THAT WAY - I WOULD THINK THAT I SHOULD HAVE BEEN STOPPED BY THE BELT AND BRUISED ACROSS THE CHEST - BUT ALL THE FORCE WAS TAKEN TO MY HEAD AND NECK OFF THE STEERING WHEEL AND WHIPLASHED BACK TO THE SEAT. THE VEHICLE DID DIAL 911 FROM THE COLLISION SO THAT WORKED. JUNE 20 2016 6:15PM POLICE REPORT NOT AVAILABLE AS OF THIS WRITING

WHEN DRIVING AT HIGHER SPEEDS POSTED AT 60, 65 MPH, ETC ON OPEN HIGHWAYS THERE IS A VERY LOUD NOISE ACROSS FRONT WINDSHIELD. CANNOT OPERATE THE RADIO UNLESS VOLUME IS SO HIGH THAT CANNOT TALK OR HEAR. CONCERN THAT WINDSHIELD MAY NOT BE SEALED PROPERLY.

APRIL 23 - BACKING OUT OF A PARKING SPACE A POWER STEERING FAULT MESSAGE FLASHED ON THE SCREEN, THERE WAS NO CHANGE IN THE STEERING OF THE VEHICLE AT THE TIME. APRIL 26 - SAME MESSAGE APPEARS WHILE DRIVING DOWN THE INTERSTATE, WHEN BACKING INTO A PARKING SPOT THE STEERING COMPLETELY LOCKED UP, TWO OTHER MESSAGES APPEARED ON THE SCREEN AT THIS TIME. PICTURES ARE INCLUDED. VEHICLE WAS TAKEN TO THE DEALERSHIP THE FOLLOWING MORNING. THEY CONCLUDED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED, AND THAT THE ISSUE WAS RESOLVED. PICKED THE VEHICLE UP ON MAY 2. JUNE 2 - THE SAME POWER STEERING FAULT MESSAGE SHOWED UP AGAIN WHILE DRIVING ON A NEIGHBORHOOD STREET. THE SAME MESSAGES AS BEFORE PLUS ONE MORE (TERRAIN MANAGEMENT FAILURE) APPEARED ON THE SCREEN WHEN TURNING LEFT ON A RURAL ROAD AND THE STEERING LOCKED COMPLETELY AGAIN. VEHICLE WAS RETURNED TO THE DEALERSHIP THE FOLLOWING MORNING. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR 9 BUSINESS DAYS AT THIS TIME. NO PROGRESS HAS BEEN MADE. THEY SAY THE PROBLEM CAN NOT BE DUPLICATED, EVEN THOUGH THE VEHICLE DIAGNOSTIC AND PHOTOS OF THE MESSAGES WERE PROVIDED. THE DIAGNOSTIC STATED, "URGENT SERVICE REQUIRED." THE FORD HOTLINE IS UNWILLING TO MAKE ANY REPAIRS UNLESS THE PROBLEM CAN BE DUPLICATED WHILE IN THE DEALERSHIPS POSSESSION. MEANWHILE I AM CURRENTLY MAKING PAYMENTS ON THIS VEHICLE. THE VEHICLE HAS BEEN IN MY POSSESSION FOR 9 MONTHS AND HAS 10,300 MILES ON IT. I WAS TOLD I HAVE A RENTAL FOR 1 WEEK, REGARDLESS OF WHETHER THE

STRONG ODOR IN CABIN WHEN AC IS ON AND VEHICLE IS UNDER HARD ACCELERATION.

STABALIZER BAR MAKES RATTLING NOISE. VEHICLE ONLY HAS 40,000 MILES AND HAVE HAD DEALERSHIP LOOK AT IT. STATED THEY REPAIRED IT BUT FRONT END STILL RATTLES. AND REPAIRS ON THIS ISSUE NO LONGER COVERED UNDER WARRANTY. MAKES NOISES AS YOU TRAVEL DOWN THE HIGHWAY.

THERE IS A POPPING NOISE WHEN TURNING THE VEHICLE'S STEERING WHEEL FROM LEFT TO RIGHT WHILE PARKED OR MANEUVERING TO MAKE ADJUSTMENTS. ALSO, WHILE DRIVING AND TURNING LEFT, THE VEHICLE'S STEERING LOCKS AND I HAVE TO SNATCH THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND I TOOK IT TO THE DEALER ON MAY 17TH AND THEY'RE IN THE PROCESS OF REPLACING THE STEERING GEAR OR WHAT THE SERVICE ADVISOR TOLD ME WAS KNOWN AS THE RACK AND PINION. MY VEHICLE HAS LESS THAN 30,000 MILES AND I HAVEN'T RUN INTO ANYTHING OR OVER ANYTHING TO CAUSE THIS PROBLEM. ACCORDING TO THE SERVICE ADVISOR THE MANUFACTURER'S WARRANTY COVERS THE REPLACEMENT, HOWEVER, I'M STUCK WITH HAVING TO DRIVE A RENTAL AT MY EXPENSE BECAUSE OF A DEFECT FROM THE MANUFACTURER. I NOTICED THERE WERE OTHER OWNERS WHO HAD PROBLEMS WITH THE STEERING AND THEY EXPERIENCED FAILURE THAT LED TO THEIR WHEEL ASSEMBLY COMING OFF WHILE DRIVING. THIS IS CONCERNING BECAUSE ACCORDING TO FORD, I HAVE NO RECALLS SPECIFIC TO MY VIN NUMBER, BUT THIS PROBLEM SEEMS TO BE MORE WIDESPREAD AND FORD MOTOR CO. SHOULD BE PROACTIVE IN ADDRESSING THIS ISSUE BEFORE SOMEONE GETS KILLED.

I LOOSE POWER WHILE DRIVING. HAPPENS ALL THE TIME. IT IS VERY NOTICEABLE WHE CAR SHIFT INTO 3RD GEAR. MY RPM'S GO FROM 4000 TO BELOW 3000 ( NORMAL ACCELERATION). WHEN I GIVE IT A LOT OF GAS I START TO SMELL THE TURBOS BURNING. PROBABLY CAUSE BY THE FACT THE ETANOL GAS IS NOT COMPATIBLE WITH THIS TWIN TURBO SET UP. NOT TO MENTION THE TRANSMISSION LEAKS AS WELL AS THE BOTTOM SIDE OF THE THROTTLE BODY. I LOVE FORD (AMERICAN MADE). BUT AS AN AMERICAN I FEEL THAT THEY FELLED ME. BREAKS MY HEART. ANYONE KNOW WHERE TO BUY A GOOD CHEVY FROM.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND RESET THE WARNING LAMP. THE FAILURE RECURRED IMMEDIATELY AFTER LEAVING THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.