Page 33 of 37 · complaints 1,601–1,650 of 1,814

2015 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Steering
Filed Mar 18, 201730,700 milesMD

THE ELECTRIC POWER STEERING TURNS ITSELF OFF WITHOUT WARNING. IN 30000 MILES, THIS HAS HAPPENED THREE TIMES. WE GET AN ERROR SCREEN ON THE DASH TELLING US TO TAKE THE CAR TO THE DEALER FOR SERVICE. TWO TIMES I WAS DRIVING SLOWLY IN A PARKING LOT, AND THE THIRD TIME MY WIFE WAS DRIVING OVER THE SKYLINE BRIDGE IN FLORIDA. EACH TIME WE SAFELY PULLED OVER, SHUT THE CAR OFF, AND WHEN RESTARTED THE POWER STEERING RECYCLED ON. I TOOK THE CAR TO THE DEALER EACH TIME, AND WAS TOLD THAT NO ERROR CODES WERE IN THE COMPUTER, SO THE CAR WAS FINE. OF COURSE IT IS NOT FINE, OR IT WOULD NOT SHUT OFF THE POWER STEERING. THE CAR WAS UNDER BUMPER TO BUMPER FACTORY WARRANTY. BEING CONCERNED WITH THE SAFETY OF MY FAMILY, I TRADED THE CAR IN FOR A 2017 EXPLORER HOPING THE ISSUE HAS BEEN RESOLVED.

Engine and Engine Cooling › Exhaust System
Filed Mar 17, 201730,000 milesMS

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE CABIN. THE FAILURE CAUSED THE OCCUPANTS TO EXPERIENCE HEADACHES AND NAUSEA. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Steering
Filed Mar 17, 201742,000 milesCA

I WAS DRIVING STEERING WHEEL LOCKED AS I WAS MAKING A RIGHT TURN, LOCKED IT AS I WAS HALF WAY ON THE TURN. THIS HAPPENED ON THE 10TH OF MARCH. TODAY 3/17/17 AS I WAS REVERSING IT LOCKED AGAIN GOOD THING I WASN'T ON FREEWAY OR IN HIGH TRAFFIC AREA. I PURCHASE VEHICLE FROM HYUNDAI GILROY IN GILROY CA WHICH THEY WERENT HELP AT ALL. I JUST BOUGHT THIS VEHICLE END OF DECEMBER 16'. THEY JUST BLEW ME OFF AND I WAS TOLD I WASN'T UNDER WARRANTY NOR ANY RECALLS ON THIS VEHICLE. I DID SOME RESEARCH LOOKS LIKE I AM NOT THE ONLY ONE DEALING WITH THIS ISSUE.

Engine
Filed Mar 1, 201723,000 milesFL

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL ODOR IN THE VEHICLE. AFTER AN EXHAUSTIVE INVESTIGATION, THE CONTACT DEDUCED THAT THE ODOR STEMMED FROM AN EXHAUST LEAK. THE CONTACT STATED THAT THE ODOR EMITTED FROM THE HEATING/AIR CONDITIONING VENTS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT GIVEN A PROGNOSIS FOR THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Unknown or Other1 injured
Filed Feb 26, 201734,000 milesNJ

SULPHUR LIKE SMELL COMES THROUGH THE VENTS INSIDE THE VEHICLE ..I'VE BEEN PUTTING AIR FRESHENERS ON THE VENTS FOR 1+ YEARS , IM NOW GETTING MIGRAINE HEADACHES WHICH MY DR. SAID WAS CAUSED BY THE FUMES INSIDE MY CAR . I WENT TO THE DEALER AND THEY SAID NOTHING IS WRONG WITH THE CAR. I SPOKE TO FORD AND THEY TOLD ME TO GO BACK TO THE DEALER SO THEY CAN FIND A REMEDY. THE CAR IS NOT SAFE TO DRIVE.

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Feb 23, 201713,700 milesTX

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT CARBON MONOXIDE PENETRATED THE VEHICLE. THE CONTACT PERFORMED AN INSPECTION, WHICH DETECTED CARBON MONOXIDE AT THE FRONT DRIVER AND PASSENGER AREAS. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,700.

Engine1 injured
Filed Feb 22, 201728,000 milesFL

EXHAUST ODOR, CARBON MONOXIDE PRESENT IN CABIN. CHECK ENGINE LIGHT.

Unknown or Other
Filed Feb 22, 201726,500 milesWA

EXHAUST COMING INTO THE CABIN OF VEHICLE WHILE IN RECIRCULATING AIR MODE. FEEL LIGHT HEADED, FAINT AND ABOUT TO PASS OUT. I AM PREGNANT AND THESE FUMES CAN POTENTIALLY HARM ME AND MY CHILD AND THE MY 3 YEAR OLD AS WELL.

Structure › Body
Filed Feb 21, 201727,857 milesCT

EXHAUST FUMES ENTERING INSIDE CAR WHEN AIR CONDITION IS ON. HAD CAR SERVICED TOLD FORD DEALER OF PROBLEM, THEY CHANGED AIR FILTER STILL HAVE PROBLEM.NOW IT IS ALL OVER NEWS THERE IS NO FIX FOR THIS PROBLEM. DOSNT MATTER WHETHER CAR IS IN MOTION OR NOT.

Unknown or Other
Filed Feb 21, 201756,000 milesMA

BAD SMELL IN THE CAR AND HEADACHES WHILE DRIVING AND PARKED WITH ENGINE RUNNING.

Unknown or Other
Filed Feb 20, 2017VA

I'VE BEEN FEELING REALLY SICK AFTER I FINISH DRIVING AND THERE IS A DISTINCT ODER THAT FILLS THE CABIN. IT'S A SMELL OF ROTTEN EGGS OR SOME KIND OF PERM SMELL. I FEEL VERY NAUSEOUS AND DIZZY AFTER DRIVING! THIS HAS BEEN GOING ON FOR AT LEAST A YEAR! ESPECIALLY WHEN I ACCELERATE THE SMELL IS PREVALENT.

Unknown or Other
Filed Feb 20, 20171 milesNJ

MY 2015 FORD EXPLORER HAS HAD A FOUL SMELL WITH THE AIR CONDITIONER AND HEAT TURNED ON BUT MAINLY THE AIR CONDITIONER.WHEN DRIVING THE VEHICLE FOR LONGER THEN 20 MINUTES ANYONE WHO IS IN THE VEHICLE EITHER GETS A HEADACHE OR BECOMES NAUSEOUS. ON SEVERAL OCCASIONS MY 2 YOUNG CHILDREN HAVE EVEN VOMITTED IN THE VEHICLE. AFTER READING ABOUT THIS CARBON MONOXIDE ISSUE I AM APPALLED THAT I EVEN HAVE TO DRIVE THIS VEHICLE LONGER. WHAT IS IT GOING TO TAKE FOR FORD TO DO SOMETHING ABOUT THIS.

Fuel/Propulsion System
Filed Feb 20, 2017MI

WE HAVE TAKEN THE EXPLORER INTO DEALERSHIP A FEW TIMES FOR THE SULPHUR SMELL AND WAS TOLD THERE WAS NOTHING TO FIX THIS. NOW ACCORDING TO THE NEWS REPORTS THERE IS A LEGITIMATE PROBLEM ON FORD BEHALF. YES WE SMELL THE SULPHUR WHEN DRIVING THE VEHICLE ANY DISTANCE ON THE ROAD. WE WANT FORD TO CORRECT THIS ISSUE. I HAVE BEEN DIAGNOSED WITH ASTHMA WHICH I AM CONCERNED ABOUT MY HEALTH AS WELL.

Unknown or Other
Filed Feb 20, 201750 milesVA

GAS SMELL THE CAR HAS A GASSY ODOR WHEN YOU ACCELERATE. WE BOUGHT THE CAR BRAND NEW, AND AT FIRST I THOUGHT IT HAD TO DO WITH IT BREAKING IN. HERE WE ARE OVER TWO YEARS LATER AND YOU CAN STILL SMELL IT.

Fuel/Propulsion System
Filed Feb 19, 201720 milesTX

BOUGHT VEHICLE BRAND NEW AT THE END OF MARCH 2015 AND IT SMELLS LIKE ROTTEN EGGS WHEN ACCELERATING OR CLIMBING A HILL AND HAS SINCE I BOUGHT IT.

Unknown or Other
Filed Feb 19, 2017TN

I PURCHASED THIS VEHICLE IN APRIL OF 2015. A MONTH OR TWO IN I NOTICED WHEN ACCELERATING AND/OR RUNNING AIR CONDITIONING EXHAUST TYPE SMELL/FUMES FILL CABIN. VEHICLE HAS BEEN TAKEN TWICE TO DEALERSHIP (BATES FORD OF LEBANON TN) BUT THEY SEEMED OBLIVIOUS AND ADVISED NOTHING WAS WRONG. I HAVE EXPERIENCED DIZZINESS AND HEADACHES AND FEARFUL TO DRIVE IT. I HAVE NOT RECEIVED ANY RECALL NOTICES AND THIS IS VERY WORRISOME! I PAID OVER $30,000 AND AM STILL FINANCING IT AND DO NOT WANT THIS VEHICLE! MY FAMILY IS AT RISK! PLEASE HELP!

Unknown or Other
Filed Feb 18, 201739,000 milesTX

ODOR EMANATING FROM A/C VENTS WHILE A/C IS RUNNING AND VEHICLE IS ACCELERATING.

Unknown or Other
Filed Feb 18, 2017KY

STRONG ODER OR EXHAUST WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS. USUALLY HAVE THE WINDOWS UP AND THE AIR CONDITIONING ON AND AT HIGHER RPMS

Unknown or Other
Filed Feb 17, 201748,000 milesCA

DURING ACCELERATION AND WHILE THE AC IS ON, I GET CO2 IN THE CABIN.

Unknown or Other
Filed Feb 17, 2017LA

I HAVE BEEN SMELLING SOMETHING INSIDE MY CAR THAT SMELLS LIKE ROTTEN EGGS OTHER TIMES YOU CAN SMELL THE EXHAUST MY TWO CHILDREN AND I HAVE BEEN EXPERIENCING HEADACHES NAUSEOUS AND STOMACH ISSUES MY CHILDREN HAVE BEEN SICK A LOT SINCE I BOUGHT THIS CAR

Engine
Filed Feb 17, 201735,000 milesAZ

EVERY TIME I AM GETTING ON THE INTERSTATE AND HAVE TO GIVE IT GAS, I CAN SMELL EXHAUST IN THE CABIN. AND THEN WHILE TRYING TO PASS ANOTHER VEHICLE I CAN ALSO SMELL THE EXHAUST IN THE CABIN. I REPORTED THIS TO THE LOCAL DEALER BACK IN SEPTEMBER OF 2016 AND THEY SAID THAT THERE WAS NO RECALL OR REPORTED ISSUES WITH MY COMPLAINT.

Unknown or Other
Filed Feb 15, 2017500 milesTX

EXHAUST SMELL IN THE CABIN WHILE DRIVING. SMELL CAN HAPPEN AT ANYTIME WHILE DRIVING.

Unknown or Other
Filed Feb 15, 201722,900 milesSD

AFTER FORD DEALER COMPLETED THE THIRD TSB 16-0166 REPAIR TO FIX THE EXHAUST FUMES SMELL IN CABIN, I STILL HAVE THE SAME PROBLEM. TSB 16-0166 REPAIR DID NOT FIX THE EXHAUST GAS FUMES SMELL IN THE CABIN. THE PROBLEM USUALLY OCCURS WITH THE AIR CONDITIONING ON, GOING UP A STEEP HILL, OR GOING OVER THE CREST OF A STEEP HILL, SPEED IS IN THE RANGE OF 45-60 MPH, AND NOT IN FULL OPEN THROTTLE.

Power Train
Filed Feb 15, 20178,000 milesIL

I BOUGHT THE CAR IN SEPTEMBER OF 2015 AND NOTICED UPON HARD ACCELERATION SUCH AS ENTERING THE INTERSTATE OR PASSING A CAR THERE IS A SMELL OF EXHAUST THAT COMES INTO THE CABIN AREA AND IN ORDER TO RELIEVE THE SMELL THE WINDOWS NEED TO BE CRACKED A LITTLE BIT AND THIS ONLY HAPPENS UPON HARD ACCELERATION.I HAVE NOT HAD THIS EXPERIENCE WITH ANY OTHER VEHICLE. I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION BUT THEY CANNOT SEEM TO FIGURE OUT WHEN ACCELERATING BETWEEN 20 AND 40 MILES PER HOUR YOU FEEL A SHIFT IN THE TRANSMISSION WHICH FOR A NEW VEHICLE IS A BIT ODD. AT 10,000 MILES I HAD TO HAVE A STABILIZER BAR IN THE FRONT AND REPLACED I NOTICE A LOT OF HEAVY CLUNKING AS I DROVE MY CAR AROUND AND THIS SEEMS TO BE THE PROBLEM. I I HAVE ALSO HAD ISSUES WITH THE HEADLINER COMING OUT ON THE DRIVER SIDE FRONT DOOR THIS IS BEEN PUSHED IN AND REPLACED 3 TIMES AND IT'S WORKING ON ITS FOURTH TIME. THE ISSUES WITH THE TRANSMISSION AND THE EXHAUST FUMES IN THE CAB AND HAVE YET TO BE RESOLVED. BOUGHT THE VEHICLE BRAND NEW AND HAVE HAD IT IN FOR REPAIRS MORE THAN 15 TIMES, THE DEALERSHIP SAYS THE EXHAUST IS FIXED BUT FUMES STILL EMIT INTO CABIN.

Engine
Filed Feb 15, 201727,000 milesFL

I'VE BEEN DEALING WITH EXHAUST FUMES ENTERING MY VEHICLE UPON A HARD ACCELERATION. I'V TAKEN MY 2015 EXPLORER TO THE DEALERSHIP 5 TIMES TO GET THIS CORRECT, WITH NO POSITIVE RESOLUTION. I'M ALSO EXPERIENCING A KNOCKING NOISE WHEN MAKING A HARD LEFT HAND TURN. I'VE BROUGHT TO THE DEALERSHIP TWICE TO FIX IT, WITH NO RESOLUTION.

Unknown or Other
Filed Feb 15, 2017TX

EXHAUST SMELL IN CABIN, ALL THE TIME.

Unknown or Other
Filed Feb 15, 201731,000 milesLA

EXHAUST ODOR INSIDE OF VEHICLE WHILE DRIVING. DIAGNOSED ON 2-14-17 TSB 16-0166.

Unknown or Other
Filed Feb 14, 201725,000 milesMI

I HAVE A VERY STRONG SULFER OR EGG SMELL COMING FROM INSIDE THE CAR WHILE DRIVING, I ALWAYS THOUGHT IT WAS THE CAR IN FRONT OF ME BUT NOW THAT I SEE THE REPORTS I BELIEVE IT MAY BE MY OWN EXHAUST FUMES COMING INSIDE THE CAR, IT IS WORSE IN THE SUMMER TIME WHEN IT'S REALLY HOT WITH THE A/C ON.

Unknown or Other
Filed Feb 14, 2017OH

I BOUGHT A 2015 FORD EXPLORER IN MAY OF 2015. I FREQUENTLY SMELL A SULFUR ODOR IN THE CABIN OF MY VEHICLE, ESPECIALLY WHEN CLIMBING HILLS. I STTARTED EXPERIENCING SEVERE HEADACHES, NAUSEA, LETHARGY, NUMBNESS, TINGLING, AND CRAMPING IN EXTREMITIES, LIGHTHEADED, LOSS OF BALANCE, VISION PROBLEMS AND MORE DURING THE SUMMER OF 2015. THE SYMPTOMS CONTINUE THROUGH TODAY. I HAVE BEEN UNDER THE CARE OF SEVERAL DOCTORS SINCE THEN INCLUDING A NEUROLOGIST, CARDIOLOGIST, ORTHOPEDIC SPINE SURGEON, AND PODIATRIST. ALL ARE TRYING TO FIGURE OUT WHAT IS CAUSING MY SYMPTOMS. I HAVE HAD A MRI OF MY BRAIN, X-RAYS OF MY SPINE, NEUROLOGICAL TESTING AND ADDITIONAL TESTS TO TRY TO FIGURE OUT WHAT IS GOING ON. TWO FRIENDS JUST TOLD ME THAT THEY HEARD OF OTHERS WHO DRIVE 2015 FORD EXPLORERS WHO EXPERIENCED THE SAME PROBLEMS AS ME.

Engine
Filed Feb 14, 201730,000 milesNV

PURCHASED NEW 12/2014 AND HAVE HAD AN EXHAUST SMELL INSIDE THE CAR WHEN DRIVING. EXHAUST ODOR IS VERY STRONG WHEN GOING UP HILLS AND WHEN ENGINE IS UNDER A LOAD SUCH AS ACCELERATION. EVEN WITH THE A/C ON RE-CIRCULATION MODE, THE ODOR IS QUITE STRONG TO THE POINT OF HAVING TO ROLL DOWN THE WINDOWS. WE ALSO EXPERIENCE HEADACHES WHILE DRIVING FROM ALL THE FUMES. WE HAVE HAD IT TO THE DEALER FOR THIS ISSUE AT LEAST TWICE, THE FIST TIME THEY SAID NOTHING WAS WRONG. THE MOST RECENT VISIT IN DECEMBER 2016 THEY REPLACED SOME BODY SEALS ON THE BACK OF THE VEHICLE WHICH HAS HELPED SOME, BUT WE STILL HAVE FUMES GETTING INTO THE VEHICLE AND WE STILL GET THE HEADACHES. IT IS TO THE POINT THAT MY WIFE IS AFRAID TO DRIVE THE CAR. WE ARE ALSO NOW AWARE THERE HAS BEEN A SERVICE BULLETIN ON THIS VERY ISSUE SINCE 2012 AND FORD HAS BEEN AWARE OF THE PROBLEM ON THE EXPLORER. SO THEY HAVE BEEN SELLING THESE WITH A KNOWN DEFECT THAT IS A REAL SAFETY ISSUE WITH CARBON MONOXIDE POISONING. ALSO, OUR DEALER (TEAM FORD) DID NOT ADDRESS IT UNTIL WE REALLY PUSHED THE ISSUE ON THE MOST RECENT VISIT THIS PAST DECEMBER AFTER 2 YEARS OF DEALING WITH IT, BUT ITS STILL NOT SOLVED EVEN AFTER HAVING THE VEHICLE FOR 10 DAYS. WE ARE VERY CONCERNED ABOUT THIS AND VERY UNHAPPY WITH THE INITIAL DEAL RESPONSE AS WELL AS FORD SELLING US THE VEHICLE WITH A KNOWN ISSUE THAT IS QUITE DANGEROUS.

Unknown or Other
Filed Feb 14, 201738,000 milesOH

STRONG ODOR -- SIMILAR TO THAT OF NATURAL GAS -- WHEN IDLING (STOP LIGHT, TRAFFIC, ETC). IT'S BEEN HAPPENING FOR MONTHS. I'VE READ RECENT NEWS STORIES ABOUT SIMILAR ISSUES AND THOUGHT IT IMPORTANT TO ADD MY OBSERVATION TO THE MONITORING ACTIVITY.

Unknown or Other
Filed Feb 14, 201714,000 milesMA

DURING HARD ACCELERATION WHILE THE AIR CONDITIONING IS ON, A FOUL ODOR ENTERS THE PASSENGER CABIN. (SUCH AS PASSING ANOTHER VEHICLE OR GOING UP A HILL.) THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE IN WARM WEATHER AND RUN THE AC. SO IT'S AN ON-GOING CONDITION, NOT A ONE TIME EVENT.

Unknown or Other
Filed Feb 14, 20178,000 milesAZ

I AM GETTING THE EXHAUST SMELL UPON ACCELERATING. I WANT TO BE PART OF THE COMPLAINTS ALREADY IN EXISTENCE. THIS HAS HAPPENED SEVERAL TIMES.

Unknown or Other
Filed Feb 13, 201720,000 milesNY

SAW ON THE NEWS THIS MORNING THAT THERE IS A POSSIBLE ISSUE WITH CARBON MONOXIDE IN THE VEHICLE - BOTH MY WIFE AND I COMPLAIN EVERY TIME WE DRIVE THE CAR SINCE WE GOT IT THAT WE GET HEADACHES-- AND BELIEVE NOW THIS MUST BE THE CAUSE. NEED TO GET THIS FIXED.

Unknown or Other
Filed Feb 13, 201724,606 milesFL

I WAS SICK FOR 7 MONTHS DUE TO A SMELL COMING IN THE AC VENTS COME TO FIND OUT IT WAS EXHAUST. PALM BAY FORD IN PALM BAY FL SAID THE PROBLEM WAS FIXED. DRIVING THE CAR FROM THE DEALERSHIP TO THE HOUSE CAUSED US TO GET SICK. WE HAVE SINCE PARKED THE CAR AND TRYING FOR THE LEMON LAW. THIS HAPPENS WHEN YOU ARE PICKING UP SPEED. FORD AND PALM BAY FORD SAYS THERE IS NOTHING WRONG AND THE PROBLEM IS FIXED. I WAS DRIVING THE CAR FROM 08/15 TO 12/14/2016 WHEN WE TOOK THE CAR TO PALM BAY FORD.

Unknown or Other
Filed Feb 12, 201733,000 milesMS

EXHAUST FUMES IN CABIN CAUSING SEVERE HEADACHES, NAUSEA NAD LETHARGY AND PASSENGERS GETTING SICK AS WELL AS DRIVER -THIS HAPPENS EVERY TIME A/C/HEAT ON,NOT ON START DATE ONLY

Fuel/Propulsion System
Filed Feb 7, 201788,000 milesFL

THERE IS A GAS/PROPANE SMELL INSIDE OF MY VEHICLE WHICH REQUIRES THE OCCUPANTS TO ROLL DOWN THE WINDOWS BECAUSE OF SAFETY CONCERNS. THE SMELL IS MORE PREVALENT WHEN ACCELERATING AND USING THE AIR CONDITIONING SYSTEM. THERE IS A STRONG EXHAUST/GAS SMELL PRESENT IN THE VEHICLE CAUSING SICK CONDITIONS OF ALL PASSENGERS.

Service BrakesCrash1 injured
Filed Jan 25, 201724,120 milesMT

BRAKES FAILED ON ICE NO ABS.

Unknown or Other
Filed Jan 19, 2017TX

I OWN A 2015 FORD EXPLORER AND HAVE COMPLAINED NUMEROUS TIMES TO THE DEALERSHIP ABOUT THE SMELL OF TOXIC GAS SMELL OR ROTTEN EGG SMELL UPON ACCELERATION. THEY ARE AWARE OF THE PROBLEM BUT HAVE NOT FIX FOR IT. I FILED A CLAIM WITH AUTONATION FORD A FEW MONTHS BACK AND LEFT SEVERAL MESSAGES, AS INSTRUCTED, FOR THE SERVICE MANAGER OF THE DEALERSHIP AND HAVE GOTTEN NOWHERE. HE DOES NOT RETURN MY CALL. I HAVE CHILDREN THAT SIT IN MY CAR AND I KNOW IT IS NOT SAFE. UPON RESEARCH IT IS THE RELEASE OF CARBON MONOXIDE AND COMING THROUGH THE VENTS. I NEED HELP ON THIS MATTER BECAUSE I DO NOT WANT TO EVEN DRIVE IT. IT STARTED IN 2015 AND CONTINUES

Engine
Filed Jan 13, 201717,727 milesGA

2015 EXPLORER SPORT 3.5L V6 ECOBOOST, CAR SHUDDERS WHILE TRYING TO MAINTAIN HIGHWAY SPEEDS WHILE BARELY TOUCH THE GAS. ENGINE MISFIRES, HESITATES WHEN TRYING TO ACCELERATE QUICKLY. FORD NOR DEALER WILL DO ANYTHING ABOUT IT SAYING ITS "NORMAL". PURCHASED THE EXTENDED WARRANTY BUT STILL NO RESOLUTION. HAS BEEN ON GOING FOR ABOUT A YEAR. AT ONE POINT THE CAR WENT INTO "LIMP MODE" AND WOULD ONLY ALLOW ME TO DRIVE 20 MPH ON THE HIGHWAY WHILE THE RPMS' WHERE MAXED OUT. THANKFULLY I WAS CLOSE TO A DEALERSHIP TO HAVE IT LOOKED AT. SAID "PIPE HOSE CLAMP CAME LOSE". SOMETHING IS WRONG WITH THIS ECOBOOST ENGINE. THERE HAVE BEEN LAWSUITES OVER IT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, HAD SEVERAL TECHS, SUPERVISORS DRIVE IT AND NOTHING.

Engine and Engine Cooling
Filed Jan 8, 201727,100 milesNY

VERY STRONG SMELL OF GAS INSIDE OF CABIN WHILE DRIVING WITH HEAT ON. *TR

Exterior Lighting › Headlights
Filed Dec 21, 2016500 milesPA

MY CAR HAS PROJECTION HEADLIGHTS. ON A DARK ROAD, IT APPEARS AS THOUGH THERE IS A BLACK CURTAIN OVER THE TOP HALF OF MY WINDSHIELD. ROAD VISIBILITY IS LIMITED BY THIS, THIS WOULD BE THE CUT OFF LINE WHERE BELOW THE LINE THERE IS LIGHT AND ABOVE IT IS TOTAL DARKNESS. ON BACK ROADS WHERE THERE ARE NO STREET LIGHTS, THIS IS A HORRIBLE BLIND SPOT THAT IS WORSENED BY GOING DOWN HILLS AND AROUND CURVES. GOING DOWN A SLOPE CAUSES THE PROJECTION TO BE SHORTENED TO IMMEDIATELY IN FRONT OF THE VEHICLE. IF THERE WERE PEDESTRIANS OR ANIMALS BEYOND THIS AREA, THEY WOULD BE INVISIBLE. DRIVING OVER BUMPS IN THE ROAD MAKE THE CUT OFF LINE BOUNCE AROUND, QUICKLY BECOMING ANNOYING AS WELL AS DANGEROUS. ANYTHING ABOVE THIS CUT OFF LINE IS INVISIBLE, SUCH AS ROAD SIGNS. ON A PERFECTLY STRAIGHT AND LEVEL ROAD THE LIGHTS ARE BEARABLE. *TR

Steering
Filed Dec 21, 201642,700 milesVA

THIS CAR WAS BOUGHT NEW WITH LESS THAN A 100 MILES ON IT, AT ABOUT 7000 MILES WHILE ENTERING I 495 FROM A RAMP I STEPPED ON THE GAS AND THE STEERING LOCKED UP I QUICKLY TOOK MY FOOT OFF THE GAS AND THE STEERING UNLOCKED,I VISITED THE DEALER AND COMPLAINED THE CAR WAS CHECKED NO PROBLEM WAS FOUND ,AT 32000MILES I STARTED HEARING NOISES FROM THE FRONT OF THE CAR SOMETIMES WHILE BACKING UP THIS WAS INTERMITTENT AND I WAS NEVER ABLE TO DUPLICATE THE NOISE AT THE DEALER UNTIL I HAD A COMPLETE FAILURE AT 42700+ MILES THE NOISE WAS OCCURRING CONSTANTLY,THE DEALER' S DIAGNOSIS WAS FAILURE OF THE STEERING BOX,I AM NOT AN EXPERT BUT THIS IS A DANGEROUS PROBLEM THE FAILURE OCCURRED WHILE I WAS DRIVING AT 20 MILES PER HOUR ON CITY STREETS,IF I HAD BEEN ON THE FREEWAY AT 70 MILES AN HOUR IT COULD HAVE CREATED AN ACCIDENT WITH INJURIES AND WHO KNOWS WHAT ELSE TALKING TO THE MANUFACTURER IS USELESS MY COMPLAINT WAS AND IS BEEN IGNORED I THINK THIS CAR HAS A DEFECT IN THE STEERING SYSTEM THAT IS WORTH YOUR INVESTIGATING FOR THE CAUSE BEFORE SOMEONE IS SERIOUSLY HURT IN AN ACCIDENT.AS I WRITE THIS THE DEFECTIVE PART IS BEING REPLACED AT A FORD DEALER. *TR

Fuel/Propulsion System
Filed Dec 15, 201619,000 milesRI

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE WHEN THE HEATER WAS ACTIVATED THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 02/03/17*LJ *CN

Engine
Filed Dec 12, 201618,000 milesWY

AFTER A HARD ACCELERATION, ON THE HIGHWAY OR WHEN ACCELERATING ON A FREEWAY ENTRANCE RAMP, WE SMELLED A BURNT HAIR ODOR IN THE PASSENGER COMPARTMENT OF OUR 2015 FORD EXPLORER. AFTER SMELLING THIS, I DID SOME RESEARCH AND FOUND OTHER FORD EXPLORER OWNERS WITH THE SAME COMPLAINT AND THE SMELL WAS ACCOMPANIED WITH CARBON MONXIDE. 9-28-15 DEALERSHIP SEALED REAR UNDERBODY. 5-2-16 DEALERSHIP INSTALLED NEW DOWNTURNED MUFFLER ASSEMBLY. AFTER THIS FIX THE SMELL WENT FROM A FEW SECONDS TO A MINUTE PLUS. CAUSED WATERING EYES, HEADACHE AND COUGHING. 7-26-2016 DEALERSHIP REPLACED THE MUFFLER SYSTEM THAT HAD "BAD WELDS", AND REPROGRAMMED ELECTRONIC MODULES. SEPT. 3, 2016 LEFT ON A TRIP, AND THE SMELL CAME BACK WHILE PAASSSING ON THE FREEWAY. ALSO ON A TRIP, THE BURNT HAIR SMELL CAME INTO THE VEHICLE THROUGH SECOND ROW, PASSENGERS, LOWERED WINDOW. THE SMELL APPEARED AGAIN WHILE GOING UP A HILL ON FREEWAY, THIS TIME THROUGH THE DRIVERS LOWERED WINDOW. WATERING EYE, HEADACHES AND COUGHING ACCOMPANIED THE ODOR. 10-3-2016 DEALERSHIP RESEALED ALL OF THE BACK OF THE VEHICLE AND IMPROVED TAILGATE GASKET. DISTRICT ENGINEER DID AN ONSITE INSPECTION. 11-30-2016 PICKED THE REPAIRED VEHICLE UP. 12-4-2016 EXHAUST FUMES AGAIN WHILE ACCELERATING UP FREEWAY ON RAMP. 12-9-2016 FORD DENIED A BUY BACK CLAIM. THE ODOR NEVER HAPPENS AROUND TOWN. I NEED TO GET RID OF THIS 2015 FORD EXPLORER FOR ONE WE CAN TAKE ON THE HIGHWAY.

Engine
Filed Dec 9, 20165,000 milesFL

I PURCHASED THE 2015 FORD EXPLORER IN LATE MARCH 2015. ALTHOUGH THE SMELL WAS THERE FROM THE BEGINNING IT WAS PROGRESSIVELY GETTING WORSE. IT SEEMS TO HAPPEN WHENEVER IT FEELS LIKE IT. IT OCCURS WITH THE A/C OFF, WHILE DRIVING AT A STEADY SPEED, AND UPON ACCELERATION. I HAVE TAKEN IT TO BRANDON FORD FOR SEVERAL ATTEMPTS TO FIX THE PROBLEM, WHICH THEY HAD NO IDEA IT EVEN EXISTED. AFTER SEVERAL ATTEMPTS TO FIX THE EXHAUST/CARBON MONOXIDE FORD IS TELLING ME THEY HAVE A REPORT THAT A FIELD ENGINEER HAS DEEMED THE FUMES/POISON ENTERING THE CAB "A NORMAL OCCURRENCE" AND THEY WILL NO LONGER PUT IT IN SERVICE. *TR

Engine
Filed Dec 9, 201619,000 milesOH

STRONG EXHAUST ODOR IN PASSENGER CABIN WHEN OPERATING THE VEHICLE WITH FULL THROTTLE APPLICATIONS (E.G., PASSING, CLIMBING STEEP GRADES OR MERGING ONTO FREEWAY RAMPS)

Engine
Filed Dec 8, 201626,022 milesCA

NO ENGINE ACCELERATION THE TRUCK FAILED TO ACCELERATE WHEN ENTERING HIGHWAY CA 92 WEST BOUND. THE TRUCK MAXIMUM SPEED WAS 20-25 MPH WITH THE ACCELERATOR PEDAL FULLY EXTENDED. THE CHECK ENGINE LIGHT CAME ON FLASHING YELLOW AND YOU COULD SMELL FUEL. THE TRUCK WAS SHAKING AND SHUTTERING.THE TRUCK WOULDN'T NOT ACCELERATE BEYOND 25 MPH ONTO TO THE HIGHWAY. I BELIEVE THE PROBLEM LIES WITH THE ECO BOOST SYSTEM.

Unknown or Other
Filed Nov 30, 201631,000 milesIL

VEHICLE WITH JUST OVER 31000 MILES. SUDDEN BURST OF EXHAUST FUMES, BURN EYES. DIFFICULT TO REFRESH AIR EVEN WITH 4 WINDOWS OPEN. EXHAUST FILLS INTERIOR WHENEVER STOPPING VEHICLE. VERY BAD. I WAITED OVER 20 YEARS TO GET A "NICE" VEHICLE. VERY DISAPPOINTED. DEALER WILLING TO CORRECT FOR $850.00.

Power Train
Filed Nov 23, 201632,000 milesCA

SPORT MODEL FRONT END HAS HAD A LOUD POPPING/ CREAK NOISE WHEN GOING OVER BUMPS AT A ANGLE AND ALSO SHARP LOW SPEED MANUEVERS ( PULLING INTO TIGHT PARKING SPACE) SINCE IT WAS BASICLY BRAND NEW. LOUD TICKING NOISE FROM FRONT HUBS AT LOW SPEEDS FIRST VISIT TO FORD WAS AT 9,000 MILES THEY COULD NOT DUPLICATE IT. VEHICLE NOW HAS 32,000 MILES ROUGHLY, THE POPPING AND CREAKING HAS GOTTEN WORSE MY WIFE WAS LEAVING WORK AND WAS BACKING OUT OF HER PARKING SPOT AND THE RACK AND PINION LOCKED UP ON HER. MULLTIPLE WANRING LIGHTS CAME ON AND SHE WAS UNABLE TO STEER THE VEHICLE. SHE CALLED ME AND I TOLD HER TO CYCLE THE KEY MULTIPLE TIMES AND SEE IF IT WILL RESET TO BE ABLE TO DRIVE TO MY WORK SO I COULD SCAN IT AND SEE WHAT CODES IT HAS. SHE TOOK SURFACE STREETS TO MY WORK. IT HAD CODES P0022: CAM TIMING OVER RETARTED P052D: COLD START CAM TIMING OVER RETARTED P193E: A/C CLUTCH REQUEST SIGNAL U0121: LOST COMMUNICATION WITH ABS CONTROL MODULE C1B00: STEERING ANGLE SENSOR THIS IS THE SECOND TIME CAM PHASER CODES CAME UP. THEY REPLACED CAM PHASER THIS LAST VISIT AND VEHICLE STILL STUMBLES/MISFIRE FEEL AT IDLE. THEY WERE "UNABLE TO DUPLICATE" RACK AND PINION/ SUSPENSION NOISE. MY WIFE DOES NOT FEEL SAFE DRIVING VEHICLE. IT HAS BEEN GETTING RANDOM HARD SPOTS WHILE DRIVING. I TOOK IT TO ANOTHER LOCAL FORD DEALER AND THEY WANT TO CHARGE ME FOR DIAGNOSTIC IF THEY CANT "DUPLICATE" I JUST GOT DONE PAYING FOR 3 WEEKS OF RENTAL AND CANT RISK SEVERAL HUNDRED MORE DOLLARS TO HAVE THEM, SAY THEY CANT DU

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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