2015 Ford Explorer complaints

MULTIPLE TIMES STEERING FAULTS WHILE DRIVING. LOCKED STEERING RENDERING CAR NOT ABLE TO STEER, CAR IN MOTION. MOST RECENT INCIDENT ON 6/26 ALSO HAPPENED PRIOR. BODY DAMAGE TO CAR DUE TO LACK OF STEERING. NO OTHER CARS INVOLVED. NO PHYSICAL INJURY. "CRASH" ON NEXT QUESTION IS OVERSTATING ALTHOUGH OBJECT WAS HIT CAUSING DAMAGE

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 70 MPH, A STRONG EXHAUST ODOR SPREAD THROUGHOUT THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PORT LAVACA FORD LOCATED AT 1801 HIGHWAY 35 SOUTH, PORT LAVACA, TX 77979; (888) 813-2728) WHO STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE REPAIRED FOR FREE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

SOMETIMES IT SMELLS LIKE EXHAUST FUMES OR HAIR BURNING FUMES ARE ENTERING THE CAB. THIS HAS BEEN HAPPENING FOR OVER A YEAR.

HEADLIGHTS ARE SUPPOSE TO BE SEALED UNITS BUT WHEN I'M DRIVING IN THE RAIN THE WATER GETS IN. FORD DENIED WARRANTY REPLACEMENT OF THEM CALLING IT CONDENSATION AND THAT IS NORMAL. THE WATER STAYS IN FOR A DAY OR TWO BUT WHEN DRIVING AT NIGHT IT OBSCURES MY VISION FROM THE LIGHT BEING DEFUSED. THIS IS A KNOWN PROBLEM BY FORD AND THEY DON'T SEEM TO WANT TO OWN UP TO IT. I SENT PICTURES TO THEM BUT HAVE SINCE DELETED THEM I WILL TAKE MORE THE NEXT TIME IT RAINS WHEN I'M TRAVELING.

EXHAUST SYSTEM LEAKING TO PASSENGER CABIN. SMELL OF FUEL AND EXHAUST. SERVICE X3, PROBLEM REMAINS.

WHEN VEHICLE ACCELERATES FUMES ENTER THE CABIN FORCING ME TO OPEN THE WINDOW. IT SMELLS LIKE EXHAUST AND GIVES ME A MIGRAINE. THIS HAPPENS AT EVERY ACCELERATION.

STRONG BURNING/EXHAUST SMELL WHEN THE CAR ACCELERATES.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI FORD OF ALEXANDRIA, KENTUCKY, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CALL TO NHTSA. THE FAILURE MILEAGE WAS 24,400.

SMELL OF EXHAUST IN PASSENGER CABIN WHEN ACCELERATING WITH FULL THROTTLE.

A 2015 FORD EXPLORER WAS INVOLVED IN A HIGH SPEED SIDE-IMPACT AND ROLLOVER COLLISION. THE SEATBELT WAS WORN AT THE TIME OF THE COLLISION BASED ON A PREPONDERANCE OF PHYSICAL EVIDENCE ON THE OCCUPANT RESTRAINT SYSTEM AND INTERIOR VEHICLE COMPONENTS. THE ACM REPORTED THE DRIVER WAS "NOT BUCKLED" AT THE TIME OF THE COLLISION. THE PRETENSIONER DID NOT FIRE. THE BUCKLE ASSEMBLY WAS TESTED AND THE BUCKLE SWITCH APPEARED TO BE FUNCTIONING PROPERLY. AFTER THE IGNITION WAS CYCLED TO "ON" FOR APPROXIMATELY 1 MINUTE AND 10 SECONDS, THE SEATBELT WARNING LAMP ILLUMINATED AND DEACTIVATED PROPERLY WHEN THE LATCHPLATE WAS INSERTED AND REMOVED REPEATEDLY. AFTER 1 MINUTE AND 10 SECONDS, THE SEATBELT WARNING LAMP WOULD ILLUMINATE AND DEACTIVATE SPORADICALLY AS THE LATCHPLATE WAS INSERTED AND REMOVED.

HYDROCARBON FUMES RELEASED INTO VEHICLE PASSENGER CABIN/COMPARTMENT DURING HEAVY ACCELERATION OF ENGINE. THIS HAS HAPPENED SINCE OWNING THIS VEHICLE FROM NOVEMBER 2015.

POISONOUS EXHAUST LEAKING INTO CABIN OF THE VEHICLE. TOOK IT TO BERGE FORD. THEY SUPPOSEDLY FIXED IT BUT IT DID NOT GET RID OF THE LEAK SO WE TOOK IT BACK. IT IS CURRENTLY IN THE SHOP AT BERGE AGAIN WHILE THE TECHNICIANS TALK WITH FORD SPECIALISTS TO FIGURE OUT HOW TO FIX IT. I HAD TO PAY $100 SO FAR FOR A DEDUCTABLE FOR THE REPAIRS. THIS SHOULD BE A RECAL!!!! MY SON AND I GET FREQUENT HEADACHES WHEN DRIVING BECAUSE OF THE NOXIOUS FUMES!!!! I AM STUCK IN A TINY RENTAL CAR UNTIL THIS IS FIXED. FORD NEEDS TO DO SOMETHING ABOUT THIS PROBLEM. WE TOOK THE SHOP FORMAN AND SERVICE TECHNICIAN WITH US TO SMELL THE EXHAUST FUMES AND THEY AGREED THERE IS A SIGNIFICANT EXHUAST SMELL IN THE VEHICLE AND IT IS UNEXCEPTABLE!!!!!

GETTING EXHAUST SMELL IN PASSENGER AREA OF VEHICLE WHEN PROCEEDING DOWN HIGHWAYS. WE CAN NOT KEEP WINDOWS DOWN WHEN RUNNING AIR CONDITIONING OR HEATER, EVEN IN THE RAIN.

VEHICLE EXHIBITS AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. WHEN VEHICLE ACCELERATES OR IS DRIVEN FOR A LONG PERIOD OF TIME WITH THE CLIMATE CONTROL ON, AN EXHAUST ODOR OR SULFUR LIKE SMELL ENTERS THE INTERIOR OF THE VEHICLE WHEN YOU COME TO A STOP. THE SMELL IS SO STRONG AS IT CAUSES SEVERE HEADACHES AND EVEN NAUSEA AFTER DRIVING THE VEHICLE. FORD HAS RECOMMENDED A SERVICE BULLETIN TO FIX THE ISSUE BUT CAN NOT PIN POINT NOR GUARANTEE THAT IT WILL FIX THE ISSUE. FORD HAS NOT OFFERED TO PAY FOR THIS SINCE IT IS OUTSIDE OF THE WARRANTY EVEN THOUGH THIS IS A KNOW ISSUE WITH 2011-2015 FORD EXPLORERS.

I AM EXPERIENCING SOME TYPE OF UNUSUAL ODOR IN THE CABIN OF MY 2015 FORD EXPLORER VEHICLE USUALLY WHEN THE ENGINE IS PUT UNDER HARD ACCELERATION LIKE CLIMBING A STEEP HILL OR ACCELERATING TO GET ONTO A HIGHWAY. THIS CABIN ODOR ISSUE HAS BEEN HAPPENING SINCE THE VEHICLE WAS NEW. IT MOST RECENTLY HAPPENED YESTERDAY. I CURRENTLY HAVE 46,000 ON THE VEHICLE. THANK YOU.

ENGINE WAS SHAKING VIBRANTLY AT IDLE. IT WAS NOT MOVING UNLESS YOU STEPPED MORE INTO THE ACCELERATION AND THAT MADE IT DANGEROUS TO JUDGE. IT DOES NOT HAVE THE ACCELERATION NEEDED TO DRIVE UPHILL EVEN YOU STEP DOWN ON IT. CAR DOESN'T AUTO START WITH KEY FOB.

WHEN DRIVING DOWN THE ROAD AND ACCELERATING THE CAR IMMEDIATELY STALLED AND I HAD TO PULL OF THE SIDE OF THE ROAD FOR SAFETY. I WAS ON A COUNTRY ROAD AND ABLE TO RESTART MY CAR WITHOUT ISSUE TILL 1 WEEK LATER WHEN I WAS DOWNTOWN DRIVING HOME AT 1:00AM AND I HAD TO PUSH MY CAR ONE BLOCK IN ORDER TO GET TO A SAFE PLAY AND GET A TOW. IT HAS BEEN IN THE SHOP FOR OVER 1 MONTH WITH FORD SAYING ITS A NUMBER OF THINGS IT ISN'T. IT IS TILL UNDER WARRANTY AND I BELIEVE THIS IS AN ISSUE WITH THE ECOBOOST ON THE VEHICLE. THIS IN ITS OWN COULD HAVE BEEN A VERY DANGEROUS SITUATION. THIS COULD HAVE BEEN EVEN WORSE IF I WAS ON THE INTERSTATE (WHICH IS WHERE I WAS HEADED) THEY INITIALLY SAID IT WAS THE POWER TRAIN MODULE AND WE WAITED ON THE PART FOR 1 MONTH AND IT DIDN'T FIX ANYTHING. NOW THEY ARE STATING ITS THE TUBING FOR THE TURBO ENGINE (ECOBOOST) AND WE CONTINUE TO WAIT ON THE PART AND THE REPAIR. THIS EXPLORER HAS 34,000 AND IS A RED FORD EXPLORER ECOBOOST.

WHILE DRIVING VEHICLE ON HIGHWAY, LOST CONTROL AND WAS BARLEY ABLE TO STOP TRUCK AFTER RIGHT LOWER CONTROL ARM BROKE IN HALF. BALL JOINT WAS ALSO COMPLETELY OUT OF SOCKET. I DON'T SEE HOW SOMETHING THIS DANGEROUS AND UNSAFE CAN HAPPEN WHILE DRIVING.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND SLOWED DOWN INDEPENDENTLY. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION FORD (ST. PETERSBURG 2525 34TH ST N, ST. PETERSBURG, FL 33713) WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE OR REPLICATE THE FAILURE; HOWEVER, THE ALTERNATOR AND BATTERY WERE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND MENTIONED THAT THEY WOULD CALL BACK TO INFORM THE CONTACT OF WHETHER THE VEHICLE'S WARRANTY WOULD BE EXTENDED. THE CONTACT ALSO CALLED A LEMON LAW HOTLINE AND WAS INFORMED THAT THE LAW DID NOT APPLY TO THE CASE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

WHEN I NOTICE MY CAR WASN'T RIGHT. 1-WHEN I WAS IN MOTION,EVERY TIME I ACCELERATED A BURNING SMELL CAME FROM THE INSIDE,HAD TO OPEN MY WINDOW BUT THE SMELL GOT STRONGER. 2-I NOTICE A YELLOISH BROWNISH STAIN ON THE PASSENGER SIDE WINDSHIELD. 3-WHEN I DROVE MY CAR AND GOT OUT OF CAR,THE BURNING SMELL WAS AROUND MY CAR.

WHILE DRIVING WITH AIR RECIRCULATING, CAN SMELL EXHAUST INSIDE CAR AT HIGHER RPM. WHILE ACCELERATING ON STRAIGHT HIGHWAY.

EVERY TIME I TURN ON THE A/C THERE IS A NASTY SMELL THAT COMES TO LIFE AND LINGERS FOR ABOUT 3 MINS. MY CAR WAS PURCHASED BRAND NEW AND THE SMELL HAPPENED RIGHT AWAY, I BRUSHED IT OFF AS NEW CAR SMELL BUT THIS IS THE 2ND SUMMER IN WHICH THE SMELL CONTINUES TO FILL THE AIR WHEN THE A/C IS ON. THIS ODOR SMELLS UNSAFE FOR ME AND MY KIDS. I HAVE RESEARCHED AND FOUND MANY MANY OTHERS HAVE COMPLAINED OF THE SAME THING. I CALLED THE SERVICE DEPT. IN WHICH THEY TOLD ME I HAVE TO BUY A NEW FILTER FOR MY BRAND NEW CAR. THIS DOESNT MAKE SENSE. I CALLED CUSTOMER SERVICE TO WHICH THEY SAID THEY CAN NOT ASSIST IN THIS MATTER. WHY HASNT THERE BEEN A RECALL YET? IF FORD CAN CONFIRM THIS ODOR IS HARMLESS THEN PLEASE SEND THE A LETTER STATING SO. I HAVE ASKED FOR THIS AND THEY STATE THEY CANNOT PROVIDE AS SUCH. EVERY TIME I TURN ON THE A/C I AM BREATHING IN FUMES OF UNKNOWN SUBSTANCES. HOW LONG BEFORE THE ODORS ARE FOUND TO BE HARMFUL AND THE DAMAGE TO MY HEALTH AND MY CHILDRENS HEALTH IS COMPROMISED? PLEASE HELP MAKE FORD RESPONSIBLE FOR THIS.

EXHAUST FUMES IN THE COCKPIT. AFTER PURCHASING THE VEHICLE (2ND OWNER) WE STARTED SMELLING EXHAUST SMELLS WHEN ACCELERATING ON TO THE INTERSTATE. THIS WOULD HAPPEN WITH MODERATE OR HIGHER ACCELERATION WITH 1 OR 2 OCCUPANTS OR MODERATE WITH FULL TANK OF GAS AND 4 OCCUPANTS AND LUGGAGE. DEALER PERFORMED TECHNICAL BULLETIN - NO FIX. DEALER THEN UPDATED COMPUTER SOFTWARE - NO FIX. DEALER THEN REPLACED ENTIRE EXHAUST SYSTEM - NO FIX. SERVICE MANAGER ADVISED HE WAS OUT OF OPTIONS AND I SHOULD CALL FORD CUSTOMER SERVICE AT 800-392-3673. FINALLY TALKED TO SAMANTHA WHO EVENTUALLY TOLD ME THERE WAS NOTHING FORD COULD DO BECAUSE THE NHTSA DID NOT CONSIDER THIS A SAFETY ISSUE.

WHEN UNDER HARD ACCELERATION, ESPECIALLY WITH AC ON, EXHAUST GASES ARE COMING INTO THE CAR. DEALER MECHANICS BLAME THE CAR EXHAUST FROM OTHER CARS, BUT IT HAPPENS ON OPEN ROADS WITH NO OTHER TRAFFIC. LATEST WAS ON ROAD TRIP FROM VA TO FL, ON OPEN HIGHWAY.

I PURCHASED MY 2015 EXPLORER AND AFTER A FEW MONTHS, I STARTED SMELLING STRONG GAS ODOR WHEN ACCELERATING. I TOOK IT IN, THE DEALER COMPLETED A TOTAL EXHAUST REPAIR AND NOW THE SMELL IS WORSE THAN IT WAS BEFORE. THE DEALERSHIP CONTINUES TO TELL ME THEY DONT KNOW HOW TO FIX THE PROBLEM. I WAS GETTING SICK FOR TWO MONTHS, HEADACHES,NAUSEA ETC. AFTER GOING TO THE DOCTOR, THEY TOLD ME IT WAS PROBABLY FROM MY VEHICLE. I CANNOT TURN THE FAN/AIR OR HEAT ON DUE TO THE SMELL SO IT IS KEPT OFF FOR MINE AND MY CHILD'S SAKE.

BAD ODOR COMING INTO CABIN WHILE DRIVING ON THE HIGHWAY. ROTTEN EGGS, SULFER LIKE SMELL. I HAVE A HAND HELD CARBON MONOXIDE DETECTOR. IT WAS GOING ABOVE 30PPM, WAS GETTING HEADACHES. CAR DEALERSHIP HAD MY VEHICLE FOR A MONTH. TOOK IT ON THE HIGHWAY AND THE ODORS AND CARBON MONOXIDE HAPPENED AGAIN. THE DEALER TOLD ME THERE WAS NOTHING MORE THEY COULD DO. TOLD ME RUDELY TO CALL FORD THEY WON'T HELP ANYMORE.

THE FRAME AROUND THE FRONT WINDOW FLIES OFF. THE RIGHT SIDE (ABOUT 2 FOOT PIECE) FLEW OFF WHEN DRIVING DOWN THE INTERSTATE ABOUT 2 MONTHS AGO. THE LEFT SIDE FLEW OFF LAST WEEK WHILE AGAIN DRIVING DOWN THE INTERSTATE. THIS COST SEVERAL HUNDRED DOLLARS EACH TO REPLACE AND IS A SAFETY HAZARD. IN LOOKING ONLINE THERE HAVE BEEN MULTIPLE COMPLAINTS.

WHILE MAKING A LEFT TURN ON TO A RESIDENTIAL STREET THE POWER STEERING FAILED. IT BECAME EXTREMELY DIFFICULT TO KEEP FROM RUNNING UP ON THE SIDEWALK. HAD MY WIFE BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO STEER THE VEHICLE, MOST LIKELY RESULTING IN A SERIOUS ACCIDENT. STEERING SYSTEM FAILURE ALERT APPEARED ON DASH READ OUT. WAS ABLE TO PULL OVER SAFELY TO THE SIDE OF THE ROAD. SHUT THE ENGINE OFF, RE-STARTED, NO CHANGE. SHUT OFF A SECOND TIME, RESTARTED AND ALERT DISAPPEARED AND THE STEERING WAS FUNCTIONING. WAS ABLE TO DRIVE HOME, CALLED FORD TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE INSPECTED. WHILE BACKING OUT OF MY DRIVEWAY THE NEXT DAY IN ROUTE TO THE DEALERSHIP, A HEAVY CLUNK SOUND WAS HEARD. I WENT THROUGH THE SAME MOTIONS AGAIN BUT COULD NOT REPEAT THE CLUNK NOISE. DROVE THE VEHICLE APPROXIMATELY 20 MILES TO THE DEALERSHIP FOR INSPECTION. THEY REMOVED AND REPLACED THE STEERING GEAR WHICH IS THE ENTIRE RACK. I ASKED AN ADVISER IF THEY KNEW THE CAUSE OF THE FAILURE AND OR IF THE NEW PART BEING INSTALLED IS THE SAME AS WHAT WAS REMOVED OR IF THERE WAS AN UPGRADED VERSION. THEY WERE UNABLE TO VERIFY ANY UPGRADES RELATING TO THE FAILURE WHICH HAS ME WORRIED SINCE MY WIFE ALSO DRIVES THE VEHICLE AND THERE IS NO ASSURANCE THAT THE FAILURE WON'T OCCUR AGAIN. MY EXTENDED WARRANTY COVERED THE MAJORITY OF THE COSTS.I PAID A $100. DEDUCTIBLE. I AM REPORTING THIS BECAUSE I'M CONVINCED THAT IS NOT AN ISOLATED INCIDENT DUE TO OTHER YEAR AND MODEL FORDS DISPLAYING THE SAME PROBLEMS.

I OWN A 2015 FORD EXPLORER. WHEN I START THE VEHICLE IT HAS A FOUL ODOR THAT COME FROM THE AC. IT HAS A ROTTEN SMELL. I BOUGHT NUMEROUS AIR FRESHENER PRODUCTS TO HIDE THE ODOR BUT THE ODOR WAS VERY BAD. WHEN I AM DRIVING AND I ACCELERATE I CAN SMELL A BURNING ODOR COMING FROM THE AC. WHEN I AM STOPPED THE ROTTEN ODOR START TO COME OUT OF THE A/C. ON MANY DIFFERENT OCCASION I HAVE GOTTEN LIGHT HEADED WHEN DRIVING THIS VEHICLE. I AM VERY AFRAID TO DRIVE THE VEHICLE WITH THE AC ON AND THE WINDOWS CLOSED. I HAVE TO DRIVE THE VEHICLE WITH THE AC OFF AND ALL THE WINDOWS DOWN. I HAVE BROUGHT THE VEHICLE TO THE FORD DEALERSHIP WHERE I BOUGHT THE VEHICLE TO HAVE THEM CHECK ON THE ISSUED. A MANAGER CHECKED THE CAR AND HE STATED THAT HE DID SMELL THE ODOR. INSTEAD OF TRYING TO FIX THE ISSUED THEY OFFERED TO SELL ME A NEW 2017 FORD EXPLORER. IF I GAVE THEM MY VEHICLE THEY WANTED TO GIVE ME NOTHING FOR IT I WOULD BE BASICALLY GET LIKE A 5 GRAND DISCOUNT ON A NEW VEHICLE AND THEY GET MY VEHICLE. I WOULD LOSE EVERYTHING THAT I PAID ON MY VEHICLE BECAUSE OF A DEFECT THAT IS CAUSED BY THEM.

OUR FORD EXPLORER STARTED TO SMELL OF EXHAUST IN THE CAB. THIS SMELL IS EXTREMELY OVERWHELMING AND HAS CAUSED HEADACHES ON SEVERAL OCCASIONS. WHEN YOU COME TO A STOP, THE CAB OF THE VEHICLE FILLS WITH EXHAUST FUMES. THIS HAPPENS AFTER DRIVING ON HIGHWAY, FREEWAY, OR CITY STREETS. WE TOOK IT IN FOR REPAIRS AND IT TOOK APPROXIMATELY TWO WEEKS TO FIND MULTIPLE PLACES WHERE THERE WERE LEAKS. THE FORD MAINTENANCE DEPARTMENT EMPLOYEES SEALED THESE LEAKS, BUT AFTER APPROXIMATELY A MONTH, THE EXHAUST FUMES HAVE STARTED TO OCCUR AGAIN. I HAVE ATTACHED THE FORM GIVEN TO US BY THE MAINTENANCE DEPARTMENT.

WE BOUGHT A 2015 FORD EXPLORER IN APRIL OF 2015. ONE WEEK AFTER WE HAD THE TRUCK WE WERE NOTICING A NASTY ROTTEN EGG SMELL EVERY TIME WE WOULD DRIVE IT. WE WENT BACK TO THE DEALERSHIP TO HAVE THEM CHECK IT. THE SERVICE MANAGER DROVE THE TRUCK AND SAID THAT IT WAS THE NEW SMELL BURNING OFF THE EXHAUST. HERE WE ARE 2 YEARS LATER AND WE ARE STILL SMELLING THE SAME NASTY SMELL. WE DON'T DRIVE VERY FAR IN THE TRUCK BECAUSE WE LIVE VERY CLOSE TO EVERYTHING. SO WE TOOK THE VEHICLE ON A LONG OUT OF STATE TRIP AND COULD NOT STAY AWAKE AND HAD SEVERE HEADACHES. AT ONE POINT ON THE TRIP WE THOUGHT OUR 18 YEAR OLD CAT HAD DIED BECAUSE WE COULD NOT WAKE HER UP. NOW I AM FINDING OUT THAT THE CARBON MONOXIDE FUMES COULD BE LEAKING INTO THE CABIN OF THE VEHICLE WHICH WOULD EXPLAIN THE SYMPTOMS WE WERE ALL HAVING. I NOW FIND OUT THAT THERE HAVE BEEN SEVERAL TSB ISSUED REGARDING THESE SAME PROBLEMS. I AM SO FRUSTRATED!

AN EXHAUST ODOR ENTERS THE CABIN AREA WHEN ACCELERATING RAPIDLY OR DRIVING UPHILL. THIS HAS OCCURRED CONTINUOUSLY SINCE I PURCHASED THE VEHICLE IN NOVEMBER 2015. THE DEALER'S SOLUTION IS AIR FRESHENER IN THE CABIN AIR FILTER AT MY EXPENSE. THIS IS NOT ACCEPTABLE.

A POWER STEERING WARNING CAME UP, THEN LATER THE POWER STEERING FAILED. IT LATER RETURNED. WE TOOK IT TO A DEALER AND THEY HAS TO REPLACE THE POWER STEERING ANGLE SENSOR ASSEMBLY. ABOUT 6 WEEKS LATER 4-17-17 WARNING COMES ON AGAIN. TAKE IT BACK TO DEALER AND THEY NOW SAY IT IS PROBABLY POWER STEERING MOTOR WITH A COST OF $2000+. WHEN MY WIFE ORIGINALLY FELT THE LOSS OF STEERING SHE WAS ON THE HIGHWAY GOING DOWN THE ROAD, NOT TURNING. SHE FELT IT TIGHTEN UP.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS, THERE WAS A STRONG ODOR OF EXHAUST FUMES IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS MORE PREVALENT WHEN THE AIR CONDITIONER WAS IN USE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN EXHAUST LEAK EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. A CHILD IN THE VEHICLE HAD TO BE RUSHED TO THE EMERGENCY ROOM TO SEEK MEDICAL TREATMENT FOR NAUSEA AND MIGRAINES DUE TO THE EXHAUST FUMES. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

HEAVY EXHAUST SMELL COMING INTO CABIN THROUGH AC VENTS WHEN ACCELERATING VEHICLE. SMELL ENTERS CABIN WHETHER AC IS ON OR OFF. VEHICLE HAS BEEN TAKEN IN TWICE FOR ISSUE. ISSUE NOT RESOLVED.

AFTER 2 YEARS OF USE THE PAINT ON THE FRONT OF THE HOOD IS BUBBLING. CLEARLY THIS IS A MANUFACTURING DEFECT AS THIS IS A GARAGE CAR AND HAS BEEN TAKEN CARE OF. ON THE ADVICE OF CUSTOMER SERVICE, I TOOK THE CAR TO THE DEALERSHIP WHO INDICATED THAT THIS IS NOT A UNCOMMON ISSUE. THE DEALERSHIP TOLD ME TO SPEAK TO CUSTOMER SERVICE AGAIN. SO, I CALLED THE FORD CUSTOMER NUMBER AND SPOKE TO JANET WHO CONTINUED TO REPEAT THAT THEY ARE NO LONGER RESPONSIBLE FOR THE DEFECT BECAUSE IT SHOWED UP AFTER MY ALLOTTED MILEAGE FOR WARRANTY. SHE REFUSED TO ALLOW ME TO SPEAK TO A SUPERVISOR AND SAID THEY WOULD CONTACT ME WITHIN 1 BUSINESS DAY. I AM STILL WAITING FOR THAT CALL. AFTER THE DISTURBING CALL WITH JANET, I SPOKE WITH ANTOINETTE AND SHE TOLD ME SHE WOULD SPEAK TO THE SERVICE SUPERVISOR AND GIVE ME A CALL BACK AFTER ANOTHER DAYS SHE CALLED BACK TELLING ME THEY WOULD NOT HELP ME WITH THE COST. I CAN CLEARLY SEE ON THE INTERNET THAT THIS DOES HAPPEN TO FORD EXPLORERS AND MANY OTHERS HAVE COMPLAINED. FORD HAS CONVENIENTLY CRAFTED THEIR CONTRACT TO EASILY EXCLUDE PAINT ISSUES DUE TO MILEAGE WHEN THAT HAS NOTHING TO DO WITH PAINT.

WHEN AIR/HEAT IS ON AND I AM ABOVE 60MPH A ROTTEN EGG OR DIRTY DIAPER SMELLS COME IN VENTS. HAVE NOTICED MORE FREQUENTLY ON LONG TRIPS COMPARED TO SHORT ONES

PASSENGER LUMBAR SUPPORT HAS SHARP EDGE IN MECHANISM THAT POKES OUT INTO PASSENGER SEAT BACK POCKET. I CUT MY FINGER ON IT WHILE TAKING SOMETHING OUT OF THE POCKET. MY CHILD SCRAPED HER FINGER ON IT AS WELL. THE PIECE IS EASILY SHARP ENOUGH TO CAUSE A LACERATION. THE DEALERSHIP REPLACED THE PART ONCE AND TOLD ME IT WAS A DEFECT WITH THE MECHANISM THE SECOND TIME I CUT MY FINGER. THEY PADDED IT WITH FOAM IN SIDE THE SEAT BUT IT COULD EASILY FALL OFF. VEHICLE IS STATIONARY WHEN THIS OCCURRED.

MY UNIT IS SUFFERING SINCE DAY ONE FROM THE EXHAUST ISSUE, ALMOST TEXTBOOK TO THE TYPICAL DESCRIPTION IN THE NEWS; UPON ACCELERATION WITH THE A/C ON, THE EXHAUST OF THE VEHICLE GET IN PRESUMABLY THROUGH THE BACK OF THE VEHICLE, WHICH ARE THEN SUCKED INTO THE A/C BY IT'S SUCTION UNITS ON THE BACK AND YOU END UP SMELLING THE EXHAUST GASES FOR A WHILE. THE ISSUE IS SPECIALLY PRESENT WHILE THE DAY IS COLD (MORNINGS AND NIGHTS), ON CLIMBS (INCLINED UPWARDS ROADS) AND SPECIFICALLY UPON ACCELERATION; IT DOESN'T HAVE TO HAVE THE A/C MAX BUTTON ON, THE ROAD TYPE HAS NO INFLUENCE AND ITS RELATIVE SPEED IS NOT A FACTOR BUT RATHER JUST ACCELERATION. I TOOK IT THREE TIMES TO THE DEALER, SPECIALLY AFTER I READ ABOUT THE ISSUE HAPPENING TO OTHER VEHICLES AND THEY SAID WITH THE MODIFICATIONS THEY DID SHOULD BE CORRECTED (EXTENSION OF THE MUFFLER, RE-SEALING THE TRUNK DOOR, OTHER PROCEDURES), BUT IT DIDN'T!. NOW I'M PAYING FOR AN EXPENSIVE CAR WHICH HAS FOULS AND PROBABLY UNHEALTHY ODORS GETTING INTO THE CAR BY ITS OWN DESIGN AND HAVE NO RECALL OR REAL SOLUTION TO MY PROBLEM. PLEASE ISSUE A RECALL OR DEMAND A REAL SOLUTION TO THE PROBLEM BY FORD. IF I WOULD HAVE THE TIME AND MONEY I WOULD HAVE FILED A LAWSUIT AS I FIND ALMOST A RACKET THAT YOU PAY FOR A VEHICLE WITH SUCH A BAD DESIGN FLAW AND NO REAL ACTION TO SOLVE IT FROM FORD. ALSO, IT IS NOT THE ONLY FLAW AS HAVE HAD TO REPAIR THE LINKS OF THE FRONT SUSPENSION (STILL UNDER WARRANTY) ALMOST ON EVERY OIL CHANGE VISIT, THREE TIMES ALREADY, A

EXHAUST FUMES ENTERING VEHICLE WHEN ACCELERATING.

WHEN I DRIVE MY EXPLORER AND THE ENGINE REVS UP ABOVE 2800 RPM WHILE MERGING ONTO A HIGHWAY, A STRONG EXHAUST ODOR COMES IN THE CAB OF MY VEHICLE. THE SMELL IS BAD ENOUGH THAT ALL MY FAMILY HAS BECOME VERY DIZZY TO THE POINT OF ALMOST PASSING OUT AND WE HAVE HAD HEADACHES IMMEDIATELY AFTER. I HAVE A 2 YEAR OLD DAUGHTER AND I WORRY THAT THE EXHAUST ODOR CAN HARM HER AND THE REST OF OUR FAMILY. BEFORE FILING THIS COMPLAINT I DID RESEARCH AND I FOUND THAT A POLICE OFFICER IN CALIFORNIA SUSTAINED SERIOUS INJURIES DUE TO A CRASH THAT WAS CAUSED BY THE SAME EXHAUST SMELL ON HIS EXPLORER WHICH MADE HIM FAINT. ADDITIONALLY, THE AUSTIN POLICE DEPARTMENT HAS NOW INSTALLED CARBON MONOXIDE DETECTORS IN THEIR POLICE VEHICLES DUE TO A POLICE OFFICER EXPERIENCING THE SAME SYMPTOMS AFTER HIS VEHICLE HAD EXHAUST ENTER THE CABIN OF HIS EXPLORER. I BELIEVE THAT THIS ISSUE NEEDS IMMEDIATE ATTENTION BECAUSE LIVES ARE AT RISK AND IT HAS NOT BEEN RESOLVED. THIS ISSUE THAT HAS HAPPENED IN MY PERSONAL EXPLORER IS NOT RANDOM. IT HAPPENS EVERY SINGLE TIME THAT THE ENGINE EXCEEDS 2800 RPM. THIS HAPPENS WHETHER I HAVE THE AIR CONDITIONER/HEATER ON OR NOT. I AM HONESTLY CONSIDERING STOPPING USING MY VEHICLE UNTIL THIS MATTER IS RESOLVED. I HAVE TAKEN MY VEHICLE TO THE LOCAL FORD DEALERSHIP AND THEY WANTED TO CHARGE ME 1,800 DOLLARS TO FIX THE ISSUE, BUT THEY ADVISED THAT IT IS NOT 100% GUARANTEED THAT THE ISSUE WOULD BE RESOLVED. I STRONGLY DISAGREE WITH THIS AND THEREFORE I WILL SINCERELY HOPE THAT OUR N

FOUL SMELL OF EXHAUST THROUGH VENTILATION SYSTEM WHEN TURNED ON. AIR FILTER CHANGED WITHOUT CHANGE IN PROBLEM.

VEHICLE STARTED SMELLING OF ROTTEM EGGS OR DEAD RODENT AROUND 30,000 MILES. VEHICLE WAS PURCHASED IN OCTOBER 2014. BROUGHT TO DEALER IN MARCH 2017 TO SEE IF THEY COULD EFFECT REPAIRS. DEALER CLEANED OUT FILTERS AND TRIED TO ISOLATE THE PROBLEM. UNABLE TO DO SO. SMELL PERSISTS WHENEVER VEHICLE IS CLOSED. SMELL IS SO PERVASIVE THAT ENTIRE GARAGE NOW SMELLS OF ROTTEN EGGS OR DEAD RODENT. RECENTLY PARKED AT AIRPORT PARKING FOR 4 DAYS. UPON RETURN SMELL IN CABIN WAS OVERPOWERING TO THE DEGREE THAT MY WIFE WAS EXTREMELY NAUSEATED. OPENING WINDOWS HELPED BUT DID NOT SOLVE PROBLEM. SMELL SEEMS TO BE COMING THROUGH VENTILATION/AC SYSTEM. AM EXTREMELY FRUSTRATED THAT ACTION TO REPAIR IS IS TAKING SO LONG. IN READING OTHER COMPLAINTS THIS PROBLEM DOES NOT SEEM TO BE GETTING THE NECESSARY PRIORITY THAT IT DESERVES.

CLICKING AND POPPING NOISE WHEN TURNING LEFT. NO LIGHTS OR CODES SHOWING IN THE DASH, BUT STEERING HAS A LOT OF PLAY. DEALERSHIP SEEMS NOT TO SEE A PROBLEM. JUST HAD AN O2 SENSOR REPLACED AND THE ACCESSORY DRIVE BELT TENSIONER. THIS VEHICLE IS MORE TROUBLE THAN ITS WORTH....

WE OWN A 2015 FORD EXPLORER THAT WE BOUGHT NEW. SINCE WE BOUGHT IT IT HAS BEEN SERVICED AT THE DEALERSHIP AND WE HAVE HAD THEM LOOK AT IT MANY TIMES. I FINALLY CONVINCED THEM TO DO A REPAIR ON IT AFTER I TOLD THEM ABOUT A TECH BULLETIN. THEY KEPT IT A FEW DAYS AND DONE SOMETHING TO IT (NOT SURE WHAT) AND TOLD US IT WAS REPAIRED. WE RESUMED DRIVING IT AND SINCE THE REPAIR WE HAVE TOLD THEM WE CAN STILL SMELL THE SAME THING AS BEFORE. THE DEALERSHIP HAS LOOKED AT IT MANY TIMES SINCE THEN AND HAS ALSO DROVE IT AND CONTINUE TO TELL US THEY CAN'T SMELL IT AND NOTHING IS WRONG. NOW MY WIFE AND I CAN SMELL IT EVERYTIME WE CROSS OVER THE MOUNTAINS TO GO TO TOWN AND HAVE TOLD THEM THAT YOU HAVE PUT THIS VEHICLE UNDER A LOAD TO GET IT TO SMELL. THEY STILL CONTINUE TO SAY THEY HAVE DONE EVERYTHING WE HAVE ASKED AND THEY CAN'T SMELL. NOW THAT I HAVE RESEARCHED THIS ISSUE I'M NOW CONCERNED ABOUT THE HEALTH OF MY FAMILY DRIVING AND RIDING IN THIS EXPLORER. SOMEONE PLEASE HELP ALL OF THOSE WHO ARE HAVING THIS ISSUE BEFORE SOMEONE GET HURT OR KILLED. THE DEALERSHIP HAS DOCUMENTS CONCERNING THIS ISSUE ON OUR VEHICLE AND I HAVE DOCUMENTATION ON IT AS WELL. HOWEVER I DO NOT HAVE IT SCANNED INTO MY COMPUTER TO SEND TO YOU. IF YOU NEED A COPY OF THIS PLEASE CONTACT ME AND I WILL MAIL IT TO YOU.

JULY 29, 2016 WE BOUGHT A USED 2015 FORD EXPLORER SPORT 4X4. SOMEWHERE AROUND OCT 2016 WE NOTICED EXHAUST FUMES SMELL INSIDE THE CABIN OF THE CAR. IT S ME TO BE MORE NOTICEABLE WHEN VEHICLE WAS UNDER HIGH ACCELERATION. TOOK IT TO FORD DEALER 10-12-16 WHERE THEY FOUND TAILGATE SEAL LEAKING AND IT WAS REPLACED. COUPLE WEEKS WENT BY AND SMELLED THE SAME ODOR AGAIN, TOOK IT BACK TO FORD DEALER ON 10-31-16, THEY SAY COULD FIND ANYTHING. CRAZY BECAUSE WHEN I LET AND ACCELERATED ON IT YOU COULD SMELL IT. WHEN YOU TAKE OFF FROM A STOP SIGN GETTING UP TO SPEED, PULLING OUT ONTO FREEWAY OR PASSING TRAFFIC YOU CAN SMELL IT. MY HUSBAND GOT A GAS MONITOR THAT THEY USE FOR MANHOLES AND I DROVE WITH IT FOR A FEW DAYS AND THE CO2 MONITOR WENT OFF AND WE HAVE A VIDEO. WE CALLED FORD DEALER AND SENT VIDEO AND THEY SAY WE NEED TO CALL FORD DIRECT. I HAVE BEEN RESEARCHING THIS ISSUE ON THE INTERNET AND FORD DOES NOT WANT TO DO ANYTHING ABOUT THIS PROBLEM. I CAN TELL YOU ON 3 DIFFERENT OCCASIONS THAT I HAVE GOTTEN DIZZY FROM THE FUMES AND HAD TO ROLL WINDOWS DOWN AND IT HAS GIVEN MY DAUGHTER SEVERE HEADACHE. I BOUGHT THIS USED CAR AS I CAN'T AFFORD A NEW ONE AND THIS IS MY ONLY MEANS OF TRANSPORTATION. I AM MAKING A GOOD SIZE CAR PAYMENT AND IT IS VERY FRUSTRATING THAT THIS VEHICLE HAS THIS ISSUE AND FORD CAN'T FIX IT. IT IS NOW MARCH 2017 AND STILL HAVING EXHAUST SMELL ISSUE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHILE THE AIR CONDITION WAS IN OPERATION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER SEVERAL MONTHS THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS INFORMED THAT NO FURTHER ASSISTANCE WOULD BE OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, EXHAUST ODORS AND FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS AND THE AIR CONDITIONER INLET AND MUFFLERS WERE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HVAC MODULE WAS REPROGRAMMED AND THE UNDERBODY OF THE VEHICLE WAS RE-COATED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,994.

VEHICLE CABIN IS FILLED WITH A ROTTEN EGG/SULFUR SMELL UPON ACCELERATION WITH THE AIR CONDITIONING RUNNING. THE HEATING/AC SYSTEM IS NORMALLY IN THE "AUTO" MODE. NOT NOTICED MUCH IN THE WINTER BECAUSE I LIVE IN MICHIGAN, BUT THE REST OF THE YEAR IT IS NOTICED EVERY TIME I PASS A VEHICLE OR ENTER THE FREEWAY. HAD IT TO THE DEALER AND MY CONCERN WAS VERIFIED, BUT I WAS TOLD THERE IS NO FIX YET. SEEMS THEY ARE WAITING FOR A RECALL. I HAVE REAL CONCERNS ABOUT MY HEALTH AND THE HEALTH OF THOSE THAT RIDE WITH ME. I SENT A COMPLAINT TO FORD AND RECEIVED A "THANK YOU", THATS ALL. I HOPE YOU CAN MOVE THEM INTO SOME TYPE OF ACTION FOR A FIX TO THIS SITUATION. THANK YOU FOR YOUR TIME.

I WAS DRIVING HOME FROM WORK (DOING ABOUT 45MPH WITH THE HEAT ON) AND INSTANTLY NOTICED WHAT SMELLED LIKE NATURAL GAS. I ROLLED MY WINDOWS DOWN TO SEE IF IT WAS OUTSIDE AND IT WASN'T. I THEN TURNED MY HEAT OFF AND THE SMELL LIGHTENED. WHEN I GOT HOME I JUST THOUGHT MAYBE IT WAS A FLUKE. THE NEXT DAY ME AND MY DAUGHTER 12YRS OLD GOT IN THE EXPLORER TO GO SHOPPING. NOT 10 MINUTES INTO OUR DRIVE (DOING 25 MPH WITH THE HEAT ON) MY DAUGHTER FRANTICALLY SAYS "I SMELL GAS." I TURNED AROUND WENT HOME. I SAT IN THE VEHICLE TO RUN A DIAGNOSTICS REPORT AND STARTED FEELING SLIGHTLY LIGHT HEADED. SO I GOT OUT OF THE VEHICLE AND TOLD MY HUSBAND. THEN I BEGAN TO HAVE A HEADACHE OUT OF NOWHERE. I THEN CONTACTED A FORD DEALER (BECAUSE OUR VEHICLE IS UNDER WARRANTY WITH FORD) AND AS I EXPLAINED WHAT WAS GOING ON AND I MENTIONED THE ARTICLES I READ ABOUT THESE VEHICLES THE PERSON ON THE PHONE HAD NO RESPONSE OTHER THAN WHEN THEY HAD THEIR NEXT OPEN APPOINTMENT. SO I AM TAKING MY VEHICLE IN NEXT WEEK. THE NEXT DAY I STARTED MY VEHICLE WITHOUT THE HEAT ON AND THE SMELL WAS MINIMAL IN THE VEHICLE BUT WHEN I TURNED THE VEHICLE OFF AND GOT OUT I SMELLED A VERY STRONG GAS LIKE SMELL COMING FROM THE FRONT OF MY VEHICLE!