2015 Ford Explorer complaints

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 549

I'M IN MY EXPLORER SOMETIMES FOR ABOUT 10 TO 13 HOURS A DAY FOR MY JOB FOR THE LAST YEAR I HAVE BEEN BATTLING HEALTH PROBLEMS LIGHT HEADEDNESS AND LOW BLOOD PRESSURE THE DOCTORS HAVE BEEN RUNNING TEST EVERYTHING CAME BACK O.K. HAVE ALWAYS SMELLED AN ORDER IN MY CAR SOMETIMES BUT I WASN'T AWARE OF THE ISSUES NOW I TAKE MY EXPLORER IN FOR SERVICE EVERY 8 WEEKS AND I WAS NEVER ASKED IF THERE WAS AN SMELL OR ANYTHING AND NOW I SEE THEY POSSIBLE COULD OF DONE SOME REPAIRS UNDER A SILENT TSB NOTHING WAS NEVER DONE I BROUGHT THIS UP TO MY DOCTOR AND THEY BELIEVE THIS COULD BE THE PROBLEM UNFORTUNATELY TO TEST FOR CO POISONING I HAVE TO GO FOR TEST WHEN I FEEL DIZZY AND WEAK.IM GOING TO TAKE IT TO THE DEALER TO SEE WHAT THEY SAY BUT THIS SHOULD HAVE BEEN TOLD TO THE CAR OWNERS.

HAVE HAD SEVERAL OCCURRENCES OF NAUSEA WHILE DRIVING IN THE LAST 6 MONTHS.

WHEN WE ACCELERATE TO PASS A CAR OR SPEED UP ON ANY STREET THE ODOR ENVELOPES IN THE CABIN. WE ARE NOT SURE WHERE THE EXHAUST IS COMING IN FROM.

CARBON MONOXIDE LEAK/ODOR

TAKATA RECALL - I FREQUENTLY COME CLOSE TO BLACKING OUT WHILE DRIVING THE VEHICLE. ON A NUMBER OF OCCASIONS, I HAVE ALMOST CRASHED THE VEHICLE WHILE DRIVING ON THE HIGHWAY. I WORK IN A CONGESTED DOWNTOWN AREA AND SIT IN STAND STILL TRAFFIC FOR CLOSE TO 30 MINUTES TWICE A DAY, 5 DAYS A WEEK. I HAVE BEEN TO A SPECIALIST TRYING TO FIGURE OUT WHY I AM HAVING EPISODES OF WHAT I THOUGHT WERE "EXTREME SLEEPINESS". IT NEVER OCCURRED TO ME THAT THE SUDDEN ONSET OF TIREDNESS COULD BE LINKED TO THE AIR IN MY VEHICLE, HOWEVER, NOW THAT I AM AWARE OF THE SITUATION, MY SYMPTOMS MAKE PERFECT SENSE. I AM ALSO HAVING FREQUENT HEADACHES AND DIFFICULTY CONCENTRATING AND FOCUSING WHILE WORKING. I AM THE CFO OF A REAL ESTATE COMPANY AND I HAVE NOTICED MY ABILITY TO FOCUS HAS CLEARLY DIMINISHED. THE CONCENTRATION LEVEL AND WORK ETHIC THAT BROUGHT ME TO MY POSITION IS BEING COMPROMISED AND DESPITE HEALTHY CHANGES TO MY DIET AND EXERCISE I CANNOT MAINTAIN THE SAME LEVEL OF PRODUCTIVITY I ONCE HAD. I WOULD LIKE THE INTERIOR OF MY VEHICLE TESTED FOR CARBON MONOXIDE BECAUSE I AM CERTAIN THAT IT EXISTS AND I WOULD LIKE TO UNDERSTAND THE LEVEL OF POISONOUS GAS THAT I HAVE BEEN EXPOSED TO.

MY EXPLORER HAS EXHAUST FUMES ENTERING CABIN. I HAVE DEALER "FIX" IT ONCE AND COST ME 750 OUT OF MY POCKET. I STILL HAVE ISSUES AND NOT HAVING LUCK WITH DEALER HELPING. ACT AS IT IS JUST WHAT IT IS.

HEAVY EXHAUST ODOR NO MATTER IF A/C IS IN RECIRCULATE OR OUTSIDE AIR.OCCURS WHEN CAR IS DRIVING OR STOPPED

EXHAUST FUMES FILL CABIN UNDER HARD ACCELERATION. IT HAS HAPPENED MANY TIMES OVER THE PAST FEW YEARS, WE PURCHASED CAR NEW IN ~ MAY 2015. TYPICALLY WE CAN LIMIT BY ACCELERATING SLOWER THAN DESIRED, WHICH CAN BE UNSAFE WHEN ENTERING THE HIGHWAY. AFTER HARD ACCELERATION HAS ENDED AND YOU MAINTAIN STEADY SPEED THE FUMES NO LONGER SEEM TO ENTER THE CABIN. FUMES CAN BE VERY STRONG AND ROLLING DOWN WINDOWS IS THE ONLY WAY TO CLEAR. IT SEEMS TO MOSTLY HAPPEN WITH REAR AIR CONDITIONING IN TURNED ON, BUT NOT SURE. I PUT TODAYS DATE BELOW, BUT THIS HAPPENS OFTEN. I HAVE READ ONLINE AND SPOKEN TO DEALERS IN THE PAST AND NO FIX SEEMS TO BE AVAILABLE SO WE HAVE DONE ARE BEST TO AVOID WITH SLOW ACCELERATION, BUT WE CAN NOT BE CERTAIN THAT NO FUMES ARE ENTERING CAR. BOTH MY WIFE AND I SEEM TO GET MORE HEAD ACHES THAN IN THE PAST AND THIS COULD BE THE CAUSE.

MY VEHICLE ON HIGHWAY AT HIGHWAY SPEEDS GETS BAD ODORS FROM EXHAUST SYSTEM. I PLACED A CO DETECTOR IN THE VEHICLE AND IT HAS SHOWN HIGH SIGNS OF CARBON MONOXIDE AT LEAST 20 TIMES. I RETURNED VEHICLE SEVERAL TIMES TO THE DEALERSHIP, THEY SAID THEY MADE REPAIRS ACCORDING TO SOME BULLETIN THAT THEY WOULD NOT SHOW ME. THE PROBLEM STILL IS OCCURRING. DEALERSHIP TOLD ME TO CONTACT FORD CORPORATE AND THEY CANNOT HELP ME ANYMORE. FORD CORPORATE TOLD ME THEY DID EVERYTHING THEY CAN DO. THEY ALSO TOLD ME IF I KEEP BRINGING MY VEHICLE IN AND THEY CANNOT REPRODUCE THEY ODOR OR CO PROBLEM THEY WILL HAVE TO CHARGE ME FOR THEIR TIME. BECAUSE IT'S NOT A WARRANTY ISSUE. FORD KNOWS THEIR IS A PROBLEM IF THEY HAVE A BULLETIN ABOUT THIS PROBLEM. THEY HAVE TOTALLY TURNED THEIR BACK ON ME AND ARE WILLING TO RISK MY LIFE AND THE LIVES OF OTHERS. I RARELY DRIVE MY EXPENSIVE CAR ANYMORE AND ABSOLUTELY CAN'T ON THE HIGHWAY. THIS HAS BEEN ON GOING FOR OVER A YEAR NOW.

FUMES IN CABIN WHEN ACCELERATION OR CLIMBING UPHILL GRADES. SMELL COMES INTO EXPLORER WHEN AC IS ON WITH RECIRCULATE AIR IS ON. THIS FUMES ARE BAD, CAUSING VERY SICK STOMACH, BURNING IN THROAT AND NOSE. I'M 66 YEARS OLD AND THIS SMELL MAKES ME FEEL REAL SICK, BURNS MY THROAT AND EYES. A ALLOVER SICK FEELING, RED FACE HARD TO BREATH, DIZZY FEELING. WE ROLL WINDOWS DOWN AND SOMETIME WE PULL OVER AND EXIT THE CAR TO GET AIR!! THE SMELL IS GETTING WORSE, WE HAD THE EXPLORER FOR A YEAR AND IT IS AWFUL. I'M AFRAID TO BE IN CAR BY MYSELF SO OUR NEW CAR DON'T GET MUCH USE. MAKE BIG PAYMENTS AND CAN'T USE IT. THIS WAS OUR RETIREMENT CAR, NOW ALL WE HAVE IS A CAR WE CAN'T USE BECAUSE IT MIGHT KILL US WITH ALL THESE FUMES!!

WHEN THE THROTTLE IS DEPRESSED FULLY DURING PASSING OR INCREASING SPEED THERE IS A ODOR INSIDE THE CABIN OF VEHICLE. IT HAPPENS EVERY TIME THE THROTTLE IS FULLY DEPRESSED.

WHEN YOU ACCELERATE HARD, EXHAUST FUMES CONSUME THE CABIN AND MAKES YOU SICK.

CARBON MONOXIDE COMING INTO THE VEHICLE CALLED THE DEALER THEY DONT WANT TO INVESTIGATE THE PROBLEM CALLED THE DEALER ABOUT RECALL THEY SAID THERE IS NOTHING ON RECALL

THE VEHICLE WAS TESTED AND FOUND TO HAVE 30 PPM OF CO IN THE VEHICLE WHILE IN OPERATION.

I BOUGHT THE CAR NEW FROM TED BRITT FORD IN FAIRFAX VIRGINIA, IN DEC 2014. SINCE THEN MY VEHICLE HAS A SULFUR ODOR WHEN ACCELERATING HARD. ALSO, I HAVE BEEN HAVING MEDICAL ISSUES SUCH AS HEAD ACHES SINCE MAY 2015. I THINK THEY MAY HAVE SOMETHING DO WITH THE EXHAUST ON THE CAR.

WHILE DRIVING UP HILL OR WHEN IT DOWN SHIFTS WE GET A STRONG ORDER OF CARBON MONOXIDE AND IT SEEMS AS IF IS COMING FORM THE VENTS. THIS HAS BEEN ONGOING SINCE WE PURCHASED IT IN 2015. WE HAVE BEEN EXPERIENCING HEADACHES FROM THIS ISSUE WHILE DRIVING.

WHEN THE CAR IS ACCELERATING THERE IS AN EXHAUST ODER THAT EMITS THROUGH THE AIR VENTS. POSSIBLE CO2 EMISSION BEING PICK UP THROUGH THE VENTS. THIS CAR HAS BEEN SENT TO THE DEALER. THE DEALER HAS CONFIRMED THE REAR VENTS ARE PICKING UP THE EXHAUST FUMES.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. GUS JOHNSON FORD OF SPOKANE VALLEY, WASHINGTON WAS MADE AWARE OF THE FAILURE AND REASSEMBLED THE BODY OF THE VEHICLE, REPLACED THE GASKETS, AND SEALED THE EXHAUST OPENINGS DURING THE INITIAL REPAIR. UPON THE SECOND REPAIR, THE ENTIRE EXHAUST SYSTEM WAS REPLACED AND THE MUFFLER EXHAUST SYSTEM WAS REDIRECTED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES ON MAY 25, 2017 AND AGREED TO REPURCHASE OR REPLACE THE VEHICLE. THE FAILURE MILEAGE WAS 130. UPDATED 08/30/17*LJ *AS

I PURCHASED A 2015 FORD EXPLORER AND I AM EXPERIENCING THE SAME EXHAUST SMELL ISSUE IN THE CABIN THAT LAW ENFORCEMENT IS EXPERIENCING. MY DAUGHTER HAS COMPLAINED ABOUT HEAD ACHES ON EVEN SHORT AROUND TOWN TRIPS. IT DOES NOT MATTER IF THE WINDOWS ARE UP OR DOWN, FUMES STILL ENTER THE CABIN AND CAUSES ILLNESS IF WE ARE IN THE VEHICLE FOR ANY PERIOD OF TIME. DURING THE WINTER TIME OR RAINY PERIODS OBVIOUSLY WE CANNOT HAVE THE WINDOWS DOWN DUE TO RAIN, SNOW OR COLD WEATHER HERE IN THE MIDWEST.. I DO NOT THINK ITS RIGHT FOR FORD TO FIX THE INTERCEPTORS AND NOTE THE CONSUMER MODEL. THE INTERCEPTORS RECALL ARE EVEN PARTIALLY DUE TO A 3 PARTY VENDOR MODIFYING THE VEHICLE. I THINK A TOTAL RECALL NEEDS TO HAPPEN FOR THE EXPLORER. REGULAR CITIZENS ARE ALSO GETTING SICK ESPECIALLY DURING LONGER STOP AND GO TRIPS WHEN THE WINDOWS CANNOT BE DOWN TO VENT THE EXHAUST GASSES. THERE HAS NOT BEEN A SPECIFIC DATE THIS HAPPENS, ISSUE IS ON GOING. HAPPENS AT VARIOUS SPEEDS AND HAS BEEN AN ISSUE SINCE THE VEHICLE WAS PURCHASED.

DURING HEAVY ACCELERATION A HEAVY EXHAUST SMELL TAKES OVER THE CABIN OF THE VEHICLE. I HAVE TAKEN MY VEHICLE TO THE LOCAL FORD COMPANY 3 TIMES TO REPAIR THIS ISSUE, AND IT STILL HAS NOT BEEN RESOLVED. MY VEHICLE WAS PURCHASED BRAND NEW--NO PREVIOUS OWNERS. AS I DRIVE AND ACCELERATE NOW, I HAVE TO LET DOWN THE WINDOWS OF THE VEHICLE TO GET FRESH AIR IN THE VECHILE, AS I AM WORRIED CARBON MONOXIDE MAY BE LEAKING IN WITH THE EXHAUST SMELL.

SMELL EXHAUST FUMES IN THE CABIN WHEN IN MOTION.

UPON ACCELERATION, THE CAB FILLS WITH FUMES AND EXHAUST, BLOWING INTO THE VEHICLE FROM THE VENTS. THE FUMES DO NOT DISSIPATE FOR 4 MINUTES. THE PROBLEM REOCCURS EVERY TIME THE CAR IS ACCELERATED BEYOND 2000 RMS, WHETHER FROM A COMPLETE STOP, OR IN THE FLOW OF TRAFFIC.

EXHAUST OR FUMES IN CABIN W REAR AC

CAN SMELL EXHAUST IN THE CABIN OF THE VEHICLE FORD HAS ATTEMPTED TO REPAIR ONCE AND THE TRUCK WILL BE DROPPED OFF FOR THE SECOND TIME

AFTER COMPLETING A LEFT TURN ON A WARM SUNNY DRY CLEAR DAY ON A FLAT ROAD SURFACE I HAD ACCELERATED NORMALLY UP TO ABOUT 30 MILES AN HOUR (SPEED LIMIT 45) AND ALL OF THE SUDDEN COMPLETELY LOST POWER. FOR A SECOND I THOUGHT THE CAR HAD STALLED SO I PUT IT IN NEUTRAL AND TRIED TO RESTART BUT IT WAS IN FACT STILL RUNNING. IT WOULD NOT REV AT ALL. I PUT THE TRUCK BACK INTO GEAR AND TURNED ON MY FOUR-WAY FLASHERS. PRESSING THE GAS DID ABSOLUTELY NOTHING, THE ENGINE WAS RUNNING ROUGH AND I WAS ABLE TO GO ABOUT 5 MILES AN HOUR FOR ABOUT 500 FEET AT WHICH POINT I PULLED INTO A PARKING LOT AND STARTED SWEARING AT MY 2015 EXPLORER WITH UNDER 23K MILES WHICH COULD HAVE KILLED ME IF IT HAD LOST POWER 30 SECONDS SOONER WHILE I WAS TURNING LEFT. THIS IS VERY CLEARLY A HEALTH AND SAFETY DEFECT AND THIS VEHICLE SHOULD BE RECALLED ASAP. OBVIOUSLY I CANNOT ALLOW MY WIFE AND CHILD TO DRIVE IN THIS VEHICLE. I'VE BEEN DRIVING FOR OVER 25 YEARS AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN.

7/25/2017 DRIVING ON HIGHWAY AT 55 MPH, PASSED A VEHICLE ACCELERATING TO APPROXIMATELY 70 MPH. WITHIN SECONDS OF SLOWING BACK TO 55 MPH PASSENGER CABIN FILLED WITH FUMES (SMELLS LIKE BURNING HAIR) OPENED ALL WINDOWS BUT BREATHING VERY DIFFICULT, HAD TO PULL OFF ROAD AND EXIT VEHICLE UNTIL CLEAR. AIR CONDITIONER WAS NOT SET ON RECIRCULATE AT THE TIME. THIS HAS BEEN A RECURRING PROBLEM AND DEALER SUPPOSEDLY "FIXED" IN JUNE 2016. HOWEVER, THIS INCIDENT WAS THE FIRST TIME I HAD TO GET OUT OF THE VEHICLE. PROBLEM SEEMS TO OCCUR MORE OFTEN WHEN AIR CONDITIONER ON OR SET TO RECIRCULATE, BUT DOES OCCUR WHEN A/C NOT IN USE. DEVELOPED A HEADACHE SHORTLY AFTER INCIDENT.

TAKATA RECALL, STRONG ODOR INSIDE CAR. STRONG ODOR WHENEVER AIR CONDITIONER IS ON. STRONG EGG SMELL. BAD SMELLS COMING THROUGH VENTS. EXPERIENCING EXTREMELY BAD HEADACHES AND DIZZINESS.

THIS PAST WINTER MY WIFE COMPLAINED ABOUT A POPPING SOUND WHEN BACKING OUR 2015 FORD EXPLORER SPORT INTO THE GARAGE. THE PROBLEM HAS NOW BECOME INTERMITTENT AND OCCURS WHILE DRIVING ON THE ROADWAY.

STRANGE SMELL IN CABIN OF CAR WHEN FIRST TURN AIR CONDITIONING ON. MY DAUGHTER DESCRIBES IT AS "STINKY FEET".

STRONG SMELL OF ROTTEN EGGS ON HEAVY ACCELERATION. IF THIS OCCURS ON HEAVY ACCELERATION, THEN THE CARBON MONOXIDE INFILTRATION IS CONSTANT, BUT SINCE NO ODOR ASSOCIATED WITH CO, THAT IS UNDETECTABLE!

CARBON MONOXIDE COMES THROUGH THE A/C VENTS WHEN I HIT 50/55 MPH.

DURING THE USE OF THE VENTILATION SYSTEM THE CABIN OF THE VEHICLE WILL FILL WITH EXHAUST ODOR WHILE SITTING STILL OR DURING MOVEMENT DOWN ALL ROADS. THIS SMELL GROWS THE MORE THE VEHICLE SPEEDS UP. THE VEHICLE HAS 30K MILES. THIS VEHICLE IS A QUICK RESPONSE VEHICLE FOR AN EMERGENCY SERVICES ORGANIZATION.

CARBON MONOXIDE SMELL DURING ACCELERATION. SOMETIME MAKES ME DIZZY. I HAVE TAKEN THE CAR BACK TO THE DEALER NUMEROUS TIMES AND HAVE BEEN TOLD BY THE SERVICE DEPT MANAGER THAT IT IS A DESIGN FLAW.

SINCE JANUARY 2017, I HAVE OCCASIONS NOTICED A SULFUR TYPE EXHAUST SMELL IN THE VEHICLE CABIN WHEN MODERATELY ACCELERATING. I HAVE HAD IT IN FOR SERVICE FOR THIS PROBLEM 4 TIMES. TSB SOLUTIONS WERE PERFORMED THE FIRST 3 TIMES, AND IN KUNE 2017, I WAS TOLD THERE IS NO PROBLEM FOUND AND I SHOULD TAKE IT TO ANOTHER FORD DEALERSHIP FOR FURTHER SERVICE ON THIS PROBLEM. SINCE THE LAST SERVICE DATE OF 6/20/17, I HAVE DOCUMENTED 4 MORE OCCURRENCES OF NOTING THIS SMELL IN MY VEHICLE CABIN.

EXHAUST SMELL IN CABIN WHEN PASSING OR CLIMBING GRADES

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO MIKE REICHENBACH FORD IN FLORENCE, SOUTH CAROLINA WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER DETERMINED THAT THE WIRES WITHIN THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO DUVAL FORD IN JACKSONVILLE, FLORIDA WHERE THE FUEL PUMP WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000.

SINCE PURCHASED BRAND NEW IN 2015, WE NOTICED WHEN ACCELERATING THAT THERE WAS AN EXHAUST SMELL INSIDE THE CAB WITH THE WINDOWS CLOSED. WE ALSO NOTICED ON LONG TRIPS WE WOULD GET HEADACHES AND FEEL SLEEPY/WEAK. CALLED THE DEALER AND COMPLAINED ABOUT EXHAUST ODOR, AND WAS TOLD IT WOULD BE 600-700 DOLLARS TO RESEAL THE CAB AND DO SOME OTHER REPAIRS. I FEEL THIS IS NOT FAIR AND THIS IS A DEFECT THE VEHICLE HAD SINCE NEW.

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING LOW SPEEDS, THE CONTACT LOST CONSCIOUSNESS WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A MAILBOX. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE, CHEST, AND LEFT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S WIFE EXPERIENCED REALLY BAD HEADACHES. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400. ..UPDATED 08/03/17 *BF *TR

WHEN EXCELERATING ONTO FREEWAY A BURNING SMELL COMING OUT OF VENTS INTO CAR. WHEN IDLING CAR AT STOP LIGHT BURNING SMELL COMING OUT OF VENTS INTO CAR. WHITE SMOKE COMING FROM UNDER HOOD WHILE IDLING ALONG WITH THE BURNING SMELL. HAVE TAKEN IT TO FORD MANY TIMES AND THEY COULDN'T FIND ANYTHING. WAS DOCUMENTED WHEN I HAD MY 1ST OIL CHANGE ON THE CAR.

POWER STEERING FAILED AT A HIGH RATE OF SPEED.

2015 FORD EXPLORER POLICE VEHICLE WAS LEAKING CARBON MONOXIDE INTO CABIN OF VEHICLE. FORD SAID THEIR WAS A BULLETIN BUT NO RECALL FOR THE PROBLEM. THE COST TO GET IT FIXED WAS 691.15. IT IS UNKNOWN IF VEHICLE WAS IN MOTION OR STATIONARY.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT APPLIED THE ACCELERATOR PEDAL WITH FORCE AND SMELLED AN EXHAUST ODOR. THE VEHICLE WAS TAKEN TO THE DEALER (BILL UTTER FORD LOCATED AT 4901 S INTERSTATE 35 E, DENTON, TX 76210; (940) 321-7400) WHERE IT WAS DIAGNOSED AND REPAIRED. THE REPAIR SPECIFICS WERE NOT AVAILABLE. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THERE WAS NO ISSUE. THE FAILURE MILEAGE WAS 24,000.

I PURCHASED THE 2015 FORD EXPLORER USED FROM A LOCAL DEALERSHIP AROUND JULY, 2016. MY FAMILY NOTICED AN ODOR (OF EXHAUST FUMES) IN THE CABIN OF THE VEHICLE. IT HAPPENED EVERY TIME I ACCELERATED QUICKLY. MORE SPECIFICALLY, I WAS AT A COMPLETE STOP AND THEN TOOK OFF QUICKLY TO GET ONTO A HIGHWAY. I TOOK THE VEHICLE TO THE DEALERSHIP FROM WHICH I PURCHASED IT. THEY TESTED IT AND CONFIRMED MY COMPLAINT. THEY CONTACTED THE ENGINEERS AT FORD TO SEE HOW TO FIX THE PROBLEM. I WAS TOLD THAT MY CAR WAS GOING TO BE A GUINEA PIG. THEY REPLACED A SEAL AND DID SOMETHING THAT REQUIRED THEM TO REMOVE THE REAR END OF THE VEHICLE. THE DEALERSHIP DID NOT CHARGE ME FOR THE SERVICE. THEY ALSO PROVIDED ME WITH ANOTHER VEHICLE TO DRIVE. WHEN I GOT MY VEHICLE BACK, I COULD STILL SMELL THE ODOR. AGAIN, I NOTICED IT WHEN I ACCELERATED QUICKLY. THIS TIME, I COULD SMELL IT ABOUT 1 MINUTE AFTER THE QUICK ACCELERATION. DURING THE ACCELERATION, MY AIR CONDITIONING DEFAULTED TO AN "OFF" POSITION TEMPORARILY. I WAS CONCERNED, SO I BROUGHT THE VEHICLE BACK TO THE SAME DEALERSHIP. MY CAR HAS BEEN AT THE DEALERSHIP FOR OVER A WEEK THIS TIME. I HAVE NOT GOTTEN IT BACK YET. THEY TOLD ME THAT THEY ORDERED A NEW EXHAUST SYSTEM. I ASKED SPECIFICALLY IF IT WAS DIFFERENT FROM THE PREVIOUS ONE. THEY TOLD ME IT WAS DIFFERENT. AGAIN, THEY ARE NOT GOING TO CHARGE ME FOR THE REPAIRS. I DON'T THINK THE DEALERSHIP SHOULD HAVE TO PAY FOR THE REPAIRS EITHER THOUGH. I THINK FORD SHOULD COVER ALL REPAIRS FOR THIS EXHAUST PROBLEM

SINCE THE MOMENT WE DROVE THE CAR OFF THE LOT IT HAS PUT OFF AN AWFUL EXHAUST SMELL WHEN ACCELERATING OR DRIVING ON AN UPWARD INCLINE. IT IS SO BAD WE HAVE TO ROLL DOWN THE WINDOWS MOST OF THE TIME TO KEEP FROM GETTING SICK TO OUR STOMACHS.

THE EXHAUST OF THE FUMES COMING INTO THE CABIN OCCURS DURING FULL THROTTLE APPLICATIONS, ESPECIALLY WHEN MERGING ONTO HIGHWAYS OR CLIMBING STEEP INCLINES AND SINCE THE START OF THE PROBLEM HAS BEEN CAUSING MEMBERS OF MY FAMILY HEALTH PROBLEMS SUCH AS ASTHMA. WE HAVE FILED A COMPLAINT WITH FORD AT LEAST 3 TIMES FOR WHICH THEY HELD THE VEHICLE 3-4 DAYS FOR INSPECTION, BUT FOUND NO DISCREPANCY, WE WONDER WHY THEY CAN'T SMELL IT AS IT HAPPENS WHEN IT IS BEING DRIVEN ON THE FREEWAY AND DURING INSTANCES MENTIONED ABOVE.

EXHAUST/POSSIBLY CARBON MONOXIDE SMELL INSIDE PASSENGER AREA. AFTER HEAVY ACCELERATION EXHAUST ODOR FILLS CABIN. THIS HAPPENS EVERY TIME THERE IS A NEED FOR HEAVY ACCELERATION. THIS HAPPENED SINCE THE AUTO WAS NEW. I NOTICED ON A CNN REPORT THAT THIS ONLY HAPPENED ON POLICE VEHICLES. THAT IS NOT THE CASE. THIS IS NOT A POLICE VEHICLE.

ROTTEN SMELL COMING FROM CAR EVERY TIME WE GET ON THE HIGHWAY AND THE A/C IS ON. TRIED TO TALK TO LOCAL FORD AND NATIONAL HOTLINE, ALL I GOT IS IT'S AN ISSUE AND WE ARE WORKING ON IT. THE FUMES ARE TOXIC FROM WHAT I'VE READ SO NOT A GOOD ANSWER TO GET ON A NEW CAR PURCHASE.

THE INSIDE OF THE CAR SMELLS LIKE EXHAUST ANY TIME I AM DRIVING AT A HIGH RATE OF SPEED (APPROX. 60MPH OR MORE) UP HILL. THIS OCCURS WITH THE WINDOWS UP AND EVEN WITH THE OUTSIDE AIR TURNED OFF, IN FACT IT SEEMS WORSE WITH THE AIR CONDITIONER ON AND RECIRCULATING AIR ON. HAPPENS EVERY TIME I DRIVE IN THESE CONDITIONS.

WE HAVE EXHAUST PROBLEMS IN OUR VEHICLE. WE DO UNDERSTAND THAT MANY OTHER EXPLORER OWNERS HAVE SIMILAR PROBLEMS, BUT NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM YET. THE LAST TIME WE WERE AT THE DEALERS FOR REPAIR, MAY 19, 2017, WE WERE TOLD THAT THEY HAVE BACKORDERED PARTS FOR TSB- 16-0166. WE STILL HAVE NOT HEARD FROM THE DEALER. MY WIFE GETS SORE THROATS AND BURNING EYES WHEN IN THE VEHICLE. THE VEHICLE GETS THE EXHAUST FUMES INSIDE. THE STRONGEST IS WHEN GOING UPHILL OR A FAST START. ALSO, WHEN STOPPED IN ONE SPOT FOR LONG. WE HAVE TO DRIVE WITH THE WINDOWS OPEN TO AIR THE VEHICLE OUT VERY OFTEN. SOMETIMES THE CAR INTERIOR SMELLS AND OUR CLOTHES SMELL. CAN ANYTHING BE DONE ABOUT THIS PROBLEM? IT IS A VERY EXPENSIVE VEHICLE THAT IS MAKING US SICK. SOME INVOICES ATTACHED. OTHERS WOULD NOT GO THROUGH CORRECTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB