2015 Ford Explorer complaints

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ODOR OF EXHAUST FUMES WAS PERCEIVED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSS ROADS FORD, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 877-660-7530) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

WE HAVE AN EXHAUST LEAK IN OUR VEHICLE NEW EXHAUST SYSTEM DONE ONCE, SEALED 3X. FORD CORPORATE OR DEALERSHIP WILL NOT WORK WITH US TO REPLACE THE VEHICLE. ALL HAPPENED UNDER ORIGINAL MANUFACTURER WARRANTY. EXHAUST COMES INTO PASSENGER CABIN UPON EXCELLING. NOW WE HAVE TO DRIVE WITH A WINDOW OPEN AS TO KNOW BE CONSUMED BY CARBON MONOXIDE. SPOUSE HAS HAD MRI FOR DIZZINESS, CONFUSION, HEADACHES. TESTING CAME BACK NORMAL BUT NO BLOOD WORK WAS DONE FOR CARBON MONOXIDE POISIONING.

EXHAUST SMELL IN VEHICLE FOR PAST THREE (3) YEARS AFTER HAVING FORD COMPLETE TECHNICAL CHANGES FROM FORD MOTOR COMPANY.

WHEN DRIVING, THERE'S AN ODOR THAT SOMETIMES GET REALLY STRONG. YOU CAN REALLY SMELL IT WHEN THE AC IS ON RECIRCULATE. IT SO BAD AT TIMES, I HAVE TO ROLL DOWN THE WINDOWS. MY WIFE HAS BEEN GETTING HEAD ACHES FROM RIDING IN THE CAR AS WELL. WE HAVE 3 CHILDREN, THIS IS GETTING TO BE A SERIOUS CONCERN TO US L, AS IT COULD BE HARMING OUR CHILDREN. IT HAPPENS ALL THE TIME AT ANY SPEED.

THIS IS MY 2ND UPDATED COMPLAINT ON CARBON MONOXIDE ENTERING OUR VEHICLE. AFTER FORD DENYING THAT CARBON MONOXIDE IS NOT ENTERING THE CIVILIAN FORD EXPLORERS, WE PURCHASED A PYLE (PCMM05) LOW LEVEL CARBON MONOXIDE DETECTOR. IT REGISTERS CARBON MONOXIDE LEVELS STARTING AT O PPM. WE PUT THE DETECTOR IN OUR VEHICLE, STARTED IT AND DID NOT MOVE THE VEHICLE AND THE DETECTOR IMMEDIATELY JUMPED TO 5. AFTER THAT WE DROVE THE VEHICLE IN CITY TRAFFIC AND THE DETECTOR THEN JUMPED BACK AND FORTH FROM 10 TO 14 PPM. AFTER THAT WE GOT ON THE INTERSTATE AND DROVE 70 TO 75 AND THE DETECTOR RANGED FROM 23PPM TO 64PPM IN ONLY A 30 MINUTE PERIOD. WE SPENT A TOTAL OF ONLY 2 HOURS IN OUR SUV DOING THIS TESTING. AFTER THAT WE RETURNED HOME AND WERE SICK WITH HEADACHES, NAUSEA, VOMITTING, CHEST PAINS, AND JUST FEELING SICK FOR 6 DAYS. WE ARE CURRENTLY NOT DRIVING THE VEHICLE BECAUSE OF ALL OF THESE ISSUES THAT WE HAVE PROVEN WITH OUR OWN CARBON MONOXIDE DETECTOR. SO IF FORD THINKS THERE IS NOTHING WRONG WITH OUR VEHICLE, PLEASE BUY IT BACK AND PUT YOUR FAMILY IN. FORD YOU SHOULD BE ASHAMED OF WHAT YOU ARE DOING TO HARD WORKING PEOPLE THAT ARE HAVING TO PAY AND DRIVE THESE ROLLING GAS CHAMBERS. YOU NEED TO BE HELD ACCOUNTABLE AND I KNOW WE ARE NOT THE ONLY ONES THAT FEEL THIS WAY. DO ANY OF YOUR FORD EXECUTIVES DRIVE EXPLORES WITH THE SAME PROBLEMS? YOU SHOULD HAVE TO DRIVE THEM AND EXPERIENCE ALL OF THE SICKNESS! DO YOU NOT HAVE ANY REGARD FOR YOUR CUSTOMERS? QUIT LYING AND DENYING THETRUTH! AND STA

MY WIFE WAS DRIVING AT HIGH SPEED ON INTERSTATE HIGHWAY. NOTICED SUDDEN LOSS OF ABILITY TO STEER. NUMEROUS WARNING AND MESSAGES APPEARED ON DASH ALONG WITH AUDIBLE ALARMS. THANKFULLY WAS ABLE TO PULL OVER TO SIDE OF ROAD AND STOP. SEEMED TO BE COMPLETE LOSS OF POWER STEERING.WAS ABLE TO GET VEHICLE HOME BUT VEHICLE WAS VERY HARD TO STEER. HAD VEHICLE TOWED TO LOCAL FORD DEALERSHIP. CODE REVEALED FAILED STEERING RACK. $1800 TO REPLACE STEERING RACK. VEHICLE HAD 51449 MILES. CONTACTED FORD CONSUMER RELATIONS-ASKED HER TO TRIGGER A RECALL. I TOLD HER, IN MY OPINION, THIS IS A DANGEROUS FLAW THAT COULD HAVE CAUSED A DISASTEROUS COLLISION. SHE STARTED A FILE AND WOULD BE IN TOUCH WITH MY LOCAL DEALER, IN HOPES THAT THERE MAY BE A POSSIBLE "FINANCIAL ASSISTANCE" SITUATION. SERVICE ADVISER AT LOCAL DEALERSHIP SAID THERE IS NO RECALL BECAUSE THE NUMBERS AREN'T THERE ON THIS MODEL YEAR TO CONSIDER IT DANGEROUS ENOUGH TO RECALL THE VEHICLE FOR THIS PROBLEM. I BELIEVE, IN THIS SITUATION, FORD MOTOR COMPANY IS PUTTING PROFITS AHEAD OF SAFETY. I HAD NO CHOICE BUT FIX THE VEHICLE AND AM QUITE CONFIDENT THAT THE STEERING RACK INSTALLED IS OF THE SAME CRAPPY QUALITY AS THE ONE THAT FAILED. AS OF 4 WEEKS LATER, I HAVE YET TO HEAR BACK FROM MY DEALER OR FORD MOTOR COMPANY ABOUT ANY "FINANCIAL ASSISTANCE". WHAT A JOKE. VERY DISSATISFIED WITH THE RESOLUTION OF THIS PROBLEM BECAUSE THESE STEERING RACKS ARE FAILING ALL OVER THE COUNTRY.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE BATTERY TERMINAL CAUSED THE BATTERY TO CORRODE. IN ADDITION, THE BATTERY FRACTURED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TERMINAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

CONSOLE STARTED FLASHING "SERVICE STEERING ASSIST SOON" AND "TRACTION ASSIST FAILURE". WOULD CLEAR UP WHEN CAR RESTARTED. NEVER LOST STEERING DURING THIS 2 WEEK TIME. JULY 9TH, 2017, DRIVING 70 MPH ON 405 FREEWAY NEAR LONG BEACH, CA, FLASHED "STEERING ASSIST FAILURE" AND LOST POWER STEERING. TRACTION ASSIST FAILURE LIGHT AS WELL. GOT THOUGH TRAFFIC, SLOWED DOWN AND EXITED WITHOUT ANY POWER STEERING, STOPPED AND RESTARTED AND ISSUE WENT AWAY. CALLED DEALER AND TOOK CAR IN THE NEXT MORNING. THEY RESET CODES AND SAID "IF IT HAPPENS AGAIN BRING IT BACK IN." WHICH SCARED ME. 9 DAYS LATER LOST STEERING TURNING INTO WORK PARKING LOT THEN LOST STEERING 3 MORE TIMES WITHIN 24 HOURS. TOOK TO DEALER AND THEY HAD TO REPLACE THE ENTIRE EPAS RACK AND PINION SYSTEM FOR $1916.79. THE CAR HAD 46,7K MILES AND ONLY HIGHWAY DRIVING. OUTSIDE OF WARRANTY AS THEY DON'T CONSIDER THIS POWERTRAIN. HAD I BEEN IN A TURN OR EXIT RAMP OFF FREEWAY WOULD HAVE BEEN A CRASH FOR CERTAIN.

MY 2015 FORD EXPLORER FILLS WITH EXHAUST FUMES ANYTIME I ACCELERATE HARD, SUCH AS PASSING, ACCELERATING TO GET ON THE INTERSTATE ("ON RAMP") ETC. I HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP 5 TIMES. THEY ALLEGEDLY CHANGED THE TAILGATE GASKETS TWICE AND REAR PART OF EXHAUST SYSTEM AND WHO KNOWS WHAT. THE CAR STILL DOES IT. I HAVE TO ROLL DOWN THE WINDOWS TO CLEAR OUT THE FUMES. I BECOME VERY SLEEPY WHILE DRIVING THE VEHICLE AT TIMES. I HAVE SCARED MYSELF SEVERAL TIMES, DRIFTING OUT OF MY LANE. I PARTIALLY WIND DOWN THE WINDOWS. WE HAVE BEEN SUFFERING WITH THIS FOR 2-3 YEARS. ONE DAY I WAS DRIVING WITH ALL OF THE WINDOWS DOWN AND ACCELERATED A LITTLE HARD TO WHERE THE TRANSMISSION DOWN SHIFTED AND THE WHOLE CABIN FILLED WITH FUMES. SO THE PROBLEM MUST BE COMING FROM THE FRONT AND NOT THE BACK. COMING FROM THE ENGINE COMPARTMENT AND NOT THE EXHAUST PIPES OR DEFECTIVE TAILGATE GASKETS. PLEASE ADVISE. THANK YOU

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE DRIVER PULLING INTO THE DRIVEWAY, THE GEAR WAS SHIFTED INTO PARK. THE DRIVER WAS IN THE PROCESS OF EXITING THE VEHICLE WHEN IT SUDDENLY REVERSED DOWN THE DRIVEWAY, DRAGGING THE DRIVER BY THE DOOR. THE DRIVER WAS ABLE TO QUICKLY GET BACK INTO THE VEHICLE TO SHIFT THE GEAR BACK INTO PARK. THE DRIVERS SIDE DOOR HOWEVER, WAS UNABLE TO BE CLOSED AFTER THE FAILURE. THE DRIVER SUSTAINED INJURIES TO THE RIGHT KNEE AND ABRASIONS. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V464000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD INVESTIGATE AND PROVIDE A SOLUTION. THE CONTACT AND THE DRIVER WERE UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I WAS DRIVING MY 2015 EXPLORER ABOUT 55 MPH, COMING UP TO A DRIVEWAY I NEEDED TO TURN INTO A FEW HUNDRED FEET AWAY. SUDDENLY THE CAR LURCHED AND WARNING SIGNALS POPPED UP ON MY DASH. IT ALERTED ME MY COLLISION WARNING SENSORS FAILED AND SERVICE ADVANCE TRAC. I ATTEMPTED TO BRAKE AND SLOW DOWN FOR MY TRIM AND REALIZED I HAD LOST POWER BRAKES AS WELL AS POWER STEERING IN MY ATTEMPT TO TURN INTO THE DRIVEWAY. I NARROWLY MISSED HITTING A TREE WHILE MAKING THE TURN INTO THE DRIVEWAY. I COASTED TO A STOP AND IMMEDIATELY RAN A VEHICLE DIAGNOSIS. IT SUGGEST I SHUT THE VEHICLE OFF AND TURN IT BACK ON TO SEE IF THE CODES CLEARED. WHEN I TURNED THE VEHICLE ON ALL WARNING WERE STILL DISPLAYED BUT BRAKES AND STEERING RETURNED. MY LOCAL FORD WAS FAIRLY CLOSE SO MY FATHER IN LAW ATTEMPTED TO DRIVE IT THERE AND SUDDENLY ALL CODES CLEARED OUT OF THE VEHICLE.

SINCE LEASING THIS CAR NEW IN 2015, WE HAVE EXPERIENCED ON MANY OCCASIONS, ESPECIALLY AFTER ACCELERATION, A STRONG EXHAUST SMELL ENTER THE PASSENGER COMPARTMENT OF THE VEHICLE. BEING AN AUTOMOTIVE INSTRUCTOR,I WAS ABLE TO ACCESS TECHNICAL SERVICE BULLETINS REGARDING THIS ISSUE BUT THEY WERE RELATED TO MODIFICATIONS TO THE REAR AIR CONDITIONING UNIT. WE EXPERIENCED THE SMELL EVEN WITH THE AC OFF. I AM VERY CONCERNED ABOUT THE LONG TERM HEALTH EFFECTS OF THE DEADLY EXHAUST GASES ENTERING THE CABIN AND BEING EXPOSED TO MY FAMILY INCLUDING CHILDREN AND GRANDCHILDREN. I ALSO FIND IT RIDICULOUS THAT A MANUFACTURER WITH A LONG HISTORY OF FORD MOTOR COMPANY WOULD ALLOW THIS TO GO ON FOR SO LONG AS I HAVE LEARNED.

WHILE DRIVING ON THE HIGHWAY I PASSED OUT AND DROVE OFF THE HIGHWAY. I WAS JOLTED AWAKE AFTER HITTING BUMPS ON THE SIDE ON THE ROAD. I FORCED A SEMI OFF THE ROAD. REGAINED CONTROL AND STOPPED AT THE NEXT EXIT. TOOK CAR TO FORD DEALER AND FOUND TSB 16-0165 RELATED TO ISSUE. HAD CAR REPAIRED, I'M NOT REALLY SURE IF IT IS FIXED.

SUFFERING FROM AN EXHAUST SMELL THAT ENTERS THE VEHICLE WHENEVER IT IS UNDER HARD ACCELERATION OR UNDER LOAD, SUCH AS DRIVING UP A HILL. MULTIPLE ATTEMPTS HAVE BEEN MADE TO FIND THE CAUSE OF THE ISSUE BY THE DEALERSHIP IT WAS PURCHASED FROM WITH NO RESOLUTION. ENTERS THE CABIN WORSE WITH THE REAR AIR TURNED ON, EVEN AFTER THE FIXES WERE DONE TO SEAL THE CAR BY THE DEALER. NOTICEABLE WHEN EXITING THE VEHICLE, THE SMELL IS ALL AROUND THE OUTSIDE FOR A FEW SECONDS AFTER STOPPING.

VEHICLE LEAKING EXHAUST INTO CABIN!! WHILE IN MOTION WITH AC ON AFTER 1 HOUR OR MORE DRIVE ON HIGHWAY--SYMPTOMS OF CARBON MONOXIDE POISONING PRESENT. BROUGHT INTO FORD DEALER WHO GAVE ME THE RUN AROUND ABOUT MOULDINGS. EITHER WAY, MYSELF AND MY INFANT HAVE BEEN EXPOSED TO LACE ON MONOXIDE WHILE DRIVING THIS VEHICLE THAT WE PURCHASED LESS THAN 1.5 YEARS AGO. HAVE EXPERIENCED THESE SYMPTOMS A NUMBER OR TIMES, LIKE WHILE PREGNANT BUT THOUGHT IT WAS MORNING SICKNESS U TIL THIS SUMMER WHEN I WAS PHYSICALLY ILL TWICE AS A RESULT OF HIGHWAY TRAVEL.

TL* THE CONTACT DROVE A 2015 FORD EXPLORER (CORPORATE VEHICLE). WHILE DRIVING VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, A STRONG ODOR OF SULFUR WAS NOTICED INSIDE THE VEHICLE, WHICH GAVE THE CONTACT A HEADACHE. THE CONTACT WAS CONCERNED FOR HER SAFETY AND TOOK THE VEHICLE TO SOUTH BAY FORD (LOCATED AT 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250). THE DEALER DIAGNOSED THAT THE EXHAUST WAS LEAKING AND, SINCE THE AIR CONDITIONER WAS ON, IT CREATED A VACUUM INSIDE THE VEHICLE. THE TECHNICIAN STATED THAT UNLESS SHE DROVE WITH THE WINDOWS DOWN, THE EXHAUST ODOR WOULD CIRCULATE THROUGH THE AIR VENTS INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,167.

EXHAUST ODER IN PASSENGER CABIN WHEN ACCELERATING. 6 TIME IN THE SHOP. ODER IS GETTING MORE INTENSE AND HEAVIER AS TIME PASSES. LOCAL FORD DEALER REFUSES TO SERVICE MY CAR AND SAID NO FIX IS AVAILABLE AT THIS TIME. LOCAL DEALER SAID FORD WILL NOT REIMBURSE FOR REPAIR. LAST REPAIR 6/28/2017 THIS PROBLEM HAS BEEN IN THE CAR FROM BEFORE 10,000 MILES.

ALTHOUGH THE CURRENT EXHAUST RECALL IDENTIFIES YEARS 2011-16, I EXPERIENCE EXHAUST FUMES IN THE CABIN OF MY 2015 FORD EXPLORER. I TRAVEL AS A SALE REP, I GET A GOOD NIGHT SLEEP, BUT AT TIME FIND MYSELF FEELING SLEEPY AT TIMES ON LONG HIGHWAY TRIPS, AND AT TIMES CAN SMELL EXHAUST UPON ACCELERATION. I PURCHASED THE VEHICLE DECEMBER 2010 / JANUARY 2011.

AUGUST 24, 2015 I WAS DRIVING TO A 7:00 PM EXERCISE CLASS .I WAS TALKING TO MY MOTHER VIA BLUETOOTH WHEN I SUDDENLY BLACKED OUT AND DROVE ACROSS THE SERVICE ROAD AND ALL 4 LANES BOTH NORTH AND SOUTH OF 287 . I WAKE TO EMERGENCY RESPONDERS PULLING ME FROM THE CAR AND PUTTING ME INTO A AMBULANCE , MY MOTHER COULD HEAR ALL OF THIS. I WAS TAKEN TO HOSPITAL AND HAD MULTIPLE TESTS RUN BUT NOTHING WAS FOUND . AFTER I WAS DISCHARGED I HAD SEVERAL MORE TESTS RUN AND AGAIN NOTHING WAS FOUND. $18,000 DAMAGE TO CAR , MEDICAL BILLS , MISSED WORK AND I HAD TO RETEST TO KEEP MY DRIVERS LICENSE BUT I NEVER COULD FIND A CAUSE. SPRING 2017 A FRIEND SENT ME A ARTICLE ABOUT FORD EXPLORERS LEAKING CARBON MONOXIDE INTO THE CABINS . THIS MADE COMPLETE SENSE. I PURCHASED A DETECTOR AND HAVE HAD IT TO GO OFF TWICE. I AM REPORTING THIS BECAUSE FORD NEEDS TO ADDRESS THIS ISSUE . THEY HAVE SAID THIS ONLY HAPPENS IN MODIFIED POLICE VEHICLES BUT I CAN TELL YOU BY MY EXPERIENCE THAT IS NOT TRUE.

CO2 LEAKING INTO THE CABIN OF OUR VEHICLE. WE HAVE INSTALLED A CO2 DETECTOR THAT HAS GONE OFF TWICE SINCE WE HAVE OWNED THE VEHICLE. CALLED FORD TWICE, HAD IT SERVICED ONCE AND IT IS STILL AN ISSUE.

PASSENGER CABIN FILLS WITH EXHAUST FUMES DURING RAPID ACCELERATION.

EVIDENCE OF CARBON MONOXIDE COMING INTO THE CABIN OF MY FORD EXPLORER - PLEASE BE ADVISED I LEASED A 2015 FORD EXPLORER XLT FROM AL PACKER FORD IN WEST PALM BEACH FLORIDA ON 3-21-2015. IMMEDIATELY AFTER PURCHASING THE VEHICLE WHEN I GOT ON THE HIGHWAY TO DRIVE HOME I SMELLED A BURNING SMELL AND THOUGHT IT MAY BE THE TYPICAL ENGINE BURNOFF SMELL THAT HAPPENS ON SOME NEW CARS. AFTER THE BURNING SMELL CONTINUED FOR MANY MONTHS AFTER RAPID ACCELERATION OF THE CAR, I TOOK THE CAR TO THE FIRE DEPARTMENT. MULTIPLE FIREMEN RODE WITH ME IN THE CAR AND TESTED THE VEHICLE FOR CARBON MONOXIDE WITH THEIR DRAGER X-AM 2500. THE DEVICE CAME BACK POSITIVE FOR CARBON MONOXIDE IN THE VEHICLE. THE CARBON MONOXIDE LEVELS APPEAR AS SOON AS YOU ACCELERATE. THE FIRE DEPARTMENT TESTED 3 MINUTES OF DRIVING BUT WITHIN 3 MINUTES THE LEVEL GOT TO 38 PPM. I BOUGHT MY OWN CO DETECTOR AFTER THAT AND HAVE SEEN LEVELS GET HIGHER INTO THE 50'S AFTER DRIVING 20 MINUTES AND MAKING MULTIPLE ACCELERATIONS. I DIDNT WANT TO CONTINUE THE TESTING FURTHER AS I WAS CONCERNED FOR MY HEALTH. I HAVE BOTH THE FIRE DEPARTMENT FIRE INCIDENT REPORT STATING THAT CARBON MONOXIDE WAS BUILDING IN THE CAR, ALONG WITH A SERVICE INVOICE FROM AL PACKER FORD STATING THAT A CARBON MONOXIDE TESTER SHOWS EVIDENCE OF EXHAUST FUMES IN THE VEHICLE. I KEPT BRINGING THE CAR BACK TO FORD MULTIPLE TIMES COMPLAINING, I BROUGHT THE SERVICE EMPLOYEES IN THE VEHICLE WITH ME AND SHOWED THEM THE CO READINGS. THEY STATED THEIR SERVICE DEPARTMENT DID NO

EXHAUST SMELL ENTERS CABIN OF VEHICLE AFTER HARD ACCELERATION.

CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.

CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.

CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.

ON 08-12-17 I PULLED INTO MY DRIVEWAY AN TURN MY STEERING WHEEL LOCKED UP AND I COULD NOT TURN IT.. I SHUT DOWN THE CAR AND RESTARTD IT .IT HAD RESET IF THIS HAD HAPPENED ON THE HIGHWAY SOMEONE COULD HAVE BEEN KILLED. I WILL TAKE THE CAR TO FORD ON 8-14-17 TO SEE IF THEY WILL HELP AND FIX IT.

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE DRIVER FAINTED FROM CARBON MONOXIDE ENTERING THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO TWO VEHICLES BEFORE STOPPING ON THE SIDE OF THE ROAD. THE DRIVER SUSTAINED BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A REPAIR FACILITY OR A DEALER. THE DEALER (CAPITAL FORD, 4900 CAPITAL BLVD, RALEIGH, NC 27616) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO INVESTIGATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) AND NHTSA ACTION NUMBER: PE16008 (ENGINE AND ENGINE COOLING, STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

WHILE DRIVING AT 65 MILES AN HOUR ON A BUSY HIGHWAY THE STEERING WHEEL ON MY 2015 FORD EXPLORER EXPERIENCED A COMPLETE FAILURE. THE POWER STEERING ASSIST WARNING ILLUMINATED AND MY VEHICLE WAS UNABLE TO SAFELY MOVE FROM ONE LANE TO THE NEXT. I WAS APPROACHING A CURVE IN THE ROAD AND I APPLIED MY BRAKES AND TURNED ON MY HAZARDS TO AVOID WRECKING INTO THE HIGHWAY BARRIER. I WAS NEARLY STRUCK BY A LARGE SEMI-TRACTOR TRAILER AND A FEW OTHER VEHICLES AS I ATTEMPTED TO GET TO SAFETY. I THOUGHT FOR SURE I WAS GOING TO BE STRUCK BY PASSING VEHICLES. ONCE I WAS ABLE TO GET TO SAFETY, THE MESSAGES READ "POWER STEERING ASSIST FAULT" AND THEN I SAW ANOTHER MESSAGE THAT READ A TERRAIN MANAGEMENT FUNCTION FAULT AS WELL. I IMMEDIATELY CALLED MY WIFE TO TELL HER I WAS STUCK ON THE SIDE OF RT 280 IN WEST ORANGE, NJ. JUST IN CASE SOMETHING HAPPENED TO ME. I THE CALLED AAA TO REQUEST A TOW. I TURNED OFF THE ENGINE AND THE TERRAIN MANAGEMENT FAULT WAS STILL ILLUMINATED. I ATTEMPTED TO MOVE MY VEHICLE TO A SAFER PLACE AND KEPT HEARING A WHINING NOISE AND THE STEERING WOULD GO IN AND OUT OF FAULTS. ONCE I WAS IN A SAFE PLACE I ADVISED AAA OF MY LOCATION AND AWAITED THEIR SERVICE. I WAS SURPRISED TO HEAR THAT THIS IS NOT AN UNKNOWN ISSUE TO FORD BY THE TOW TRUCK DRIVER. WE HAD THE EXPLORER TOWED TO BEYER FORD IN MORRISTOWN, NJ. I RECEIVED A CALL TODAY FROM THE FORD DEALER THAT THE POWER STEERING RACK HAS TO BE REPLACED. I LOOKED THIS ISSUE UP ON-LINE AND FOUND MANY COMPLAINTS REGARDING THE SAME ISS

I PUT A CARBON MONOXIDE DETECTOR IN MY CAR IN MAY. IT HAS WENT OFF TWICE SINCE JUNE. HAVE TAKEN TO THE SHOP TWICE WITH NOTHING TO FIX IT.

DRIVING 45MPH DOWN ON A MAJOR ROAD MY STEERING WENT OUT. THE DASH READ AN ERROR "STEERING FAULT" AND I COULD BARELY CONTROL THE CAR. I WAS LUCKILY ABLE TO PULL OVER AND TURN THE CAR OFF AND BACK ON. STEERING WAS RESTORED. IT APPEARS THERE WAS A RECALL FOR THIS EXACT ISSUE FOR MODEL YEARS PRIOR TO MINE (HTTP://WWW.THECARCONNECTION.COM/NEWS/1092388_FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE). I CALLED THE LOCAL DEALERSHIP AND THEY TOLD ME THERE WERE NO ACTIVE RECALLS AND I WAS OUT OF WARRANTY SO I WOULD HAVE TO PAY TO GET IT LOOKED AT. I THEN CALLED FORD CORPORATE AND WAS TOLD THE SAME THING. I TOLD THEM ABOUT THE PREVIOUS RECALL AND THAT IT WAS A MAJOR SAFETY ISSUE BUT THEY DID NOT CARE. THEY ACTUALLY TOLD ME THAT IT WAS NOT A SAFETY ISSUE!

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT DIZZY, NAUSEA, WEAK, AND HAD A HEADACHE. THE CONTACT WENT TO THE DOCTOR, THE DOCTOR SENT THE CONTACT TO THE HOSPITAL FOR TESTING, WHICH REVEALED THAT THE CONTACT HAD CARBON MONOXIDE POISONING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSSROADS FORD OF WAKE FOREST LOCATED AT 10101 CAPITAL BLVD, WAKE FOREST, NC 27587; (855) 314-6310), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND PROVIDED CASE NUMBER: CAS12888712. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/04/2017*JS UPDATED 12/13/2017 *LN *JS *JS

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTO NATION FORD IN ARLINGTON LOCATED AT 14001-20 ARLINGTON, TX 76017) WHERE IT WAS DIAGNOSED THAT THE EXHAUST NEEDED TO BE RESEALED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12812883-X5B97. THE FAILURE MILEAGE WAS 20,000.

WE WERE DRIVING DOWN THE HIGHWAY AND MY HUSBAND NOTED AN EXHAUST ODOR WHEN HE ACCELERATED TO PASS ANOTHER CAR. WE CONTINUED TO SMELL THE ODOR REGARDLESS OF THE AIR CONDITIONING BEING ON OR OFF.

I SMELL EXHAUST FUMES IN THE CABIN OF MY VEHICLE. ESPECIALLY NOTICEABLE WITH ACCELERATION SUCH AS WHEN PASSING VEHICLES, MERGING ONTO HIGHWAYS, CLIMBING HILLS. FIRST NOTICED THIS A FEW MONTHS AFTER PURCHASING MY VEHICLE IN 2015.

EXHAUST ODOR ENTERS THE VEHICLE WHEN ACCELERATING. THE FUMES SEEM TO BE GETTING WORSE. ALSO THE LEFT FRONT DOOR PANEL IS WARPED AND COMING APART. FORD HAS NOT FIXED EITHER PROBLEM. SERVICE DEPARTMENT BLOWS THESE COMPLAINTS OFF IN HOPING I DON'T KEEP CALLING.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 70 MPH, AN EXHAUST ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE HIGHER THE SPEED OF THE VEHICLE, THE MORE THE ODOR INTENSIFIED. IN ADDITION, THE ODOR SMELLED LIKE BURNING OIL, SIMILAR TO OIL BEING BURNED ON THE EXHAUST MANIFOLD. BOGGUS FORD OF HARLINGEN, TEXAS WAS MADE AWARE OF THE ODOR AND STATED THAT THE VEHICLE WAS OUT OF THE 36,000 MILE WARRANTY. THE DEALER ALSO STATED THAT THE EXTENDED WARRANTY WOULD NOT COVER THE COST OF THE REPAIR AND THAT THE TAIL PIPES AND REAR FENDERS WERE THE AFFECTED PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND TRANSFERRED THE CONTACT TO NHTSA AFTER STATING THAT THE FAILURE WAS BEING INVESTIGATED. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS

CARBON MONOXIDE INSIDE CABIN, HAS BEEN IN TWO DEALERS 6-TIMES FOR REPAIRS, NOW THEY SAY THEY HAVE NO OTHER REPAIRS THEY CAN DO FROM FORD TO STOP IT?

YOU CAN SMELL THE EXHAUST INSIDE THE CABIN WHILE DRIVING. IT IS NOTICEABLE WHEN YOU HAVE TO HIT THE GAS TO SPEED UP TO GO AROUND A VEHICLE OR GETTING ONTO THE INTERSTATE. AFTER HEARING ON THE NEWS ABOUT THE POLICE HAVING THE SAME ISSUE, I WANTED TO MAKE SURE THAT MY COMPLAINT HAS BEEN NOTED. I WILL BE PURCHASING A CO2 DETECTOR AND PLACING IT INSIDE MY VEHICLE WHERE MY 3 YEAR OLD AND 7 MONTH OLD SIT. THERE SAFETY IS TOP PRIORITY AND HOPE A RECALL IS COMING SOON. I NOTICED THE SMELL WHEN I PURCHASED THE VEHICLE NEW IN MARCH OF 2015

WITHIN THE FIRST MONTH OF PURCHASE OF MY BRAND NEW 2015 EXPLORER WE STARTED SMELLING AN ODD ORDER COMING INTO THE CABIN OF THE VEHICLE ANY TIME YOU ACCELERATED. IT WOULD BE EXTREMELY BAD WHEN ON THE HIGHWAY TRYING TO PASS ANOTHER CAR THAT YOU WOULD HAVE TO ROLL THE WINDOWS DOWN. I MADE AN APPOINTMENT AND TOOK IT IN AND WAS TOLD THAT THEY COULDN'T REPLICATE THE ISSUE. I ASKED IF THEY TOOK IT OUT ON THE HIGHWAY AND WAS TOLD NO. I THINK THE DEALERSHIP I USED WAS BIASED AGAINST WOMEN AND THEY DISMISSED MY CLAIM. I FINALLY HAD TO TAKE IT TO ANOTHER DEALERSHIP WHO FOUND A "FIX" AND JUST INSTALLED THE NEW PARTS A MONTH AGO. I JUST TOOK A 329 MILE TRIP AND THE ISSUE STILL EXISTS. I HAVE CALLED AGAIN FOR ANOTHER APPOINTMENT AND AM WAITING TO TAKE IT IN. I'M CONCERNED THAT MY YOUNGEST CHILD WHO SITS I THE BACK SEAT KEEPS GETTING SICK TO HIS STOMACH WHEN RIDING IN THE CAR. I'M AFRAID HE'S GETTING CARBON MONOXIDE POISONING. LET ME MAKE CLEAR THE SMELL IS WORSE IN THE BACK CABIN OF THE CAR, BUT THE FRONT PASSENGERS GET IT AS WELL. IT TOOK OVER TWO MONTHS FOR FORD TO PUT THE NEW PARTS ON MY CAR AND I'M CONCERNED IT'S GOING TO TAKE ANOTHER FEW MONTHS TO GET SOMETHING ELSE DONE TO "FIX" THE ISSUE. SOMETHING NEEDS TO BE DONE AS THESE CARS AREN'T SAFE TO DRIVE AND I CAN'T AFFORD TO BUY A NEW ONE. I WILL BE UPSIDE DOWN IF I TRY TO TRADE THIS IN. THIS ONLY HAPPENS WHEN THE CAR IS BEING DRIVEN AND THE ACCELERATOR IS BEING PUSHED.

IN JUNE 2016, I TOOK MY FORD EXPLORE TO GURLEY LEEP KIA FORD IN SOUTH BEND INDIANA DUE TO A ROTTEN EGG SMELL IN THE CABIN AREA. THEY REPLACE THE EXHAUST SYSTEM AND SEALED THE REAR TELLING ME THAT EXHAUST WAS LEAKING INTO THE CABINET AREA AND THAT WAS THE EXCLAMATION FOR THE ROTTEN EGG SMELL. AT THAT POINT I HAD ONLY HAD MY VEHICLE LESS THAN SEVEN MONTHS. ON AUGUST 2, 2017 WE TOOK MY FORD EXPLORER BACK TO GURLEY LEEP KIA FORD AND SOUTH BEND INDIANA WITH THE SAME COMPLAINTS AS WELL AS THE MAIN DRIVER MYSELF EXPERIENCING NAUSEA HEADACHES TROUBLE CONCENTRATION VOMITING AND BLURRED VISION. I HAVE BEEN ATTENDING COLLEGE AND WORKING FULL-TIME WITH HIS REQUIRED INCREASED DRIVING IN MYSELF BEING IN THE VEHICLE WHICH WOULD EXPLAIN THE INTERMITTENT HEADACHES AND NAUSEA AS WELL AS THE FLAREUP OF SYMPTOMS AFTER BEING IN MY VEHICLE FOR APPROXIMATELY 4 1/2 HOURS. DIAGNOSTIC TESTING WAS DONE AND IT WAS CONFIRMED THAT AGAIN EXHAUST WAS LEAKING INTO THE CABIN AREA THE REPAIRS WERE THE SAME REPLACE THE EXHAUST AND RESEAL THE BACK, HOWEVER THIS TIME THEY STATED THAT FORD WOULD NOT COVER THE COST OF THESE REPAIRS AS IT IS NO LONGER UNDER FORDS WARRANTY AND WE WERE ADVISED THE COST OF REPAIRS WOULD BE NEAR $3000. THERE ARE TWO TSB'S OUT ON THIS ISSUE I FEEL THAT SHOULD'VE BEEN COVERED BY FORD AT THIS POINT THEY SHOULD REPLACE MY VEHICLE IT IS BEEN PROVEN TWICE AND DOCUMENTED THAT CARBON MONOXIDE/EXHAUST IS LEAKING INTO THE CABIN AREA. I DO HAVE AN EXTENDED WARRANTY CALLED ROUTE 66 THEY WILL NOT CO

EXHAUST SMELL WHILE DRIVING. EXHAUST FUMES ENTERING INSIDE OF VEHICLE. HAVE TO DRIVE WITH A WINDOW DOWN TO AVOID THE SMELL/FUMES. THIS HAPPENS CONSISTENTLY AND IS WORSE ON LONGER TRIPS.

INTENSE EXHAUST ODOR, ESPECIALLY WHEN ACCELERATING. WINDOWS MUST BE ROLLED DOWN TO BE ABLE TO BREATHE.

PURCHASED MY EXPLORER USED IN FEBRUARY 2017, 2 WEEKS AFTER PURCHASE I NOTICED AN ODD SMELL AFTER PICKING UP SPEED TO GET ON A BUSY HIGHWAY, TOOK THE VEHICLE TO THE DEALERSHIP THEY STATED THERE WAS A BULLETIN OUT ABOUT THE ISSUE BUT THERE WAS NO FIX FOR THE ISSUE AS IF YET BUT THERE WAS. NOTHING WAS DONE FOR ME TO TRY TO RESOLVE THIS ISSUE . NOW TODAY IT'S ALL OVER THE NEWS ABOUT HE EXHAUST FUMES FROM THE VEHICLE POSSIBLY MAKING DRIVERS SICK & CAUSING DRIVERS TO PASS OUT . THIS IS OBVIOUSLY A KNOWN SAFETY ISSUE BUT YET WHEN I CONTACTED MY LOCAL DEALER THEY ACT AS IF IT'S NO BIG DEAL, WANT TO CHARGE ME TO DO WHAT FORD HAS SUGGESTED TO DO FOR OWNERS AT THIS POINT BEINGS THERE IS NO RECALL AS OF YET. IT'S TERRIBLE TO OWN A VEHICLE THAT YOU ARE AFRAID TO EVEN DRIVE BECAUSE FORD IS DRAGGING THEIR FEET FINDING A SOLUTION FOR THIS PROBLEM THAT MANY OWNERS ARE EXPERIENCING IN THE EXPLORER.

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 686

WE WOULD GET EXTREME HEADACHES AND NAUSEA WHILE DRIVING THIS VEHICLE. AS SOON AS WE WOULD GET OUT FOR A PERIOD OF TIME ALL SYMPTOMS WOULD GO AWAY. WE TOOK IT BACK TO THE DEALER SEVERAL TIMES AND IT WAS IN THE SHOP LONGER THEN WE ACTUALLY HAD THE CAR AND THE FORD DEALERSHIP NEVER BELIEVED US ABOUT THE PROBLEM.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT FELT AS IF HE WERE TO FAINT AND FELT AS IF HE WAS HYPERVENTILATING. THE CONTACT MENTIONED THAT HIS SYMPTOMS WERE DUE TO CARBON MONOXIDE. THE CONTACT HAD TO PULL OVER. THE FAILURE OCCURRED ABOUT THREE TIMES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 322

THE CABIN FILLS WITH A STRONG EXHAUST FUME ODOR EACH TIME YOU PERFORM A MODERATE TO HARD ACCELERATION. THIS HAS OCCURRED CONTINUOUSLY SINCE PURCHASE IN 2015. THE DEALER WAS INFORMED AND HAS TAKEN NO ACTION.

THERE IS A RECALL CONCERNING THE CARBON MONOXIDE EXPOSURE