Page 25 of 37 · complaints 1,201–1,250 of 1,814

2015 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Steering
Filed Mar 25, 201998,734 milesNM

2015 FORD EXPLORER XLT, ELECTRONIC POWER STEERING FAILED DURING DRIVING. A "STEERING ASSIST FAULT SERVICE REQUIRED" MESSAGE ILLUMINATES ON THE DASH INSTRUMENT PANEL. THIS HAS OCCURRED 4 TIMES IN THE LAST WEEK. EACH TIME THE FAILURE HAS OCCURRED AFTER STARTING THE ENGINE AND BEGINNING TO DRIVE THE VEHICLE. THE MILEAGE ON THE VEHICLE AT FIRST OCCURRENCE WAS 98,734. APPOINTMENT MADE AT LOCAL FORD DEALER FOR SERVICE.

Steering
Filed Mar 25, 201957,000 milesNC

I WAS DRIVING MY VEHICLE DOWN THE ROAD I WENT TO MAKE A TURN AND MY VEHICLE MADE A TERRIBLE NOISE ON THE RIGHT SIDE. THE STEERING WHEEL ACTED LIKE IT DID NOT WANT TO TURN. I WAS INFORMED THAT MY RACK AND PINNION WAS BAD. I ONLY HAVE 57,000 MILES ON THE VEHICLE. I RESEARCHED THIS PROBLEM AND I AM CLEARLY NOT THE ONLY ONE WITH THIS COMPLAINT. IT'S VERY STRANGE THAT ALL MODELS ARE COVERED EXCEPT MINE.IF MY CHILD WOULD HAVE BEEN HURT BECAUSE OF A FAULTY VEHICLE WHERE NUMEROUS PEOPLE HAVE THIS PROBLEM I WOULD HAVE BEEN DEVASTATED.

Fuel/Propulsion System
Filed Mar 25, 2019300 milesTX

VEHICLE EMITS CARBON MONOXIDE WHEN EXCELERATING. WHEN VEHICLE WAS PURCHASED WE COMPLAINED ABOUT THIS SMELL INSIDE OF THE VEHICLE. THE DEALERSHIP SUPPOSEDLY FIXED THIS ISSUE HOWEVER THE PROBLEM REMAINED. WHEN WE CALLED AGAIN TO VOICE FRUSTRATION, DEALERSHIP SAID THERE WAS NOTHING ELSE THEY COULD DO ABOUT THIS. RECEIVED NOTICE FROM FORD MOTOR CORP JANUARY 2019 INDICATING THEY ARE AWARE THAT SOME OWNERS HAVE CONCERNS ABOUT EXHAUST OR CARBON MONOXIDE AND THAT THESE VEHICLES ARE SAFE HOWEVER FORD IS OFFERING A NO CHARGE SERVICE THAT REDUCES THE POTENTIAL FOR EXHAUST TO ENTER THE VEHICLE. WE HAVE SINCE TAKEN THE VEHICLE IN FOR THIS SERVICE HOWEVER, THE EXHAUST FUMES INSIDE STILL EXIST. MY WIFE DRIVES THIS VEHICLE DAILY TO WORK 25 MILES EACH WAY AND HAS BECOME FREQUENTLY ILL DUE TO THIS VEHICLE. HEADACHES AND NAUSEA AND AN INCREASE OF HER BLOOD PRESSURE. PLEASE ADVISE IF THERE ARE ANY REMEDIES GOING FORWARD AS WE ARE AFRAID TO CONTINUE DRIVING THIS UNSAFE VEHICLE

Unknown or Other1 injured
Filed Mar 22, 201986,000 milesMO

I HAVE HAD ONGOING ISSUES WITH SMELLING AN EXHAUST TYPE SMELL UPON ACCELERATING MY VEHICLE WITH AN INCREASE IN RPM. WHENEVER THIS HAPPENS I ROLL DOWN THE WINDOW TO AVOID THE FUMES. I PREVIOUSLY NOTIFIED FORD DEALERSHIP IN COLUMBIA MO BY TELEPHONE SHORTLY (2 MONTHS AFTER PURCHASE) REGARDING THE EXHAUST FUMES AND WAS TOLD NOT TO WORRY LEVELS WERE LOW ENOUGH NOT TO CAUSE A PROBLEM. 6 MONTHS LATER MY FATHER AGAIN TOOK MY CAR TO DEALERSHIP AND AGAIN SAID NO RECALL ON MY VEHICLE AND NOT TO BE CONCERNED I HAVE HAD HEADACHES, VISUAL BLURRING AND DYSPNEA SPORADICALLY SINCE OWNERSHIP. ON MARCH 22ND, 2019 I WAS DRIVING TO A ROUTINE DRS APPOINTMENT LOCATED 10 MILES FROM MY HOME. I PULLED OUT OF AN INTERSECTION AND SPED UP TO THE 70 MPH SPEED LIMIT AND NOTICED AN IMMEDIATE ODOR OF EXHAUST TYPE FUMES RADIATING THROUGH THE CAR. MY HEAT WAS ON CLIMATE CONTROL AND THEN TURNED OFF ON ITS OWN AND ACCESSORY OUTSIDE AIR CAME IN. MY EYES WERE BURNING AND MY HEART RATE SPED UP ALONG WITH A BURNING SENSATION IN MY NOSE. BY THE TIME I GOT TO THE DOCTOR MY FACE AND HANDS WERE A BRIGHT CHERRY RED. THE DOCTOR WAS CONCERNED ABOUT MY SYMPTOMS AND ORDERED A STAT ARTERIAL BLOOD GAS FOR CARBON MONOXIDE POISONING. THE RESULTS WERE RETURNED AT A CRITICAL LEVEL OF 5.5 L 0.5 TO 1.5. AND MY P02 OXYGEN CONTENT WAS ONLY 67.1. I RECEIVED EMERGENCY TREATMENT FOR CARBON MONOXIDE POISONING, MY CARBON MONOXIDE LEVEL WENT DOWN ON TO 4.2 ON 100% REBRREATHING MASK AND 0XYGEN LEVEL WENT TO ABOVE 100MMHG. . THEY WOULD NOT LE

Air Bags
Filed Mar 20, 2019SC

REAR AIRBAG LIGHT KEEPS COMING ON, EVEN AFTER DEALER REPAIRED TWICE. NOW NOT UNDER WARRANTY. NO ACCIDENT!

Air Bags
Filed Mar 20, 201965,000 milesOK

AIRBAG INDICATOR LIGHT CAME ON. GOES OFF INTERMITTENTLY BUT IS ON MORE THAN IT IS OFF. TOOK VEHICLE TO DEALERSHIP. THEY RAN THE CODES AND INDICATED IT WAS A SHORT IN THE WIRING HARNESS UNDER BOTH LEFT AND RIGHT PASSENGER SEATS IN THE SECOND ROW. THE DEALER INDICATED THAT WITHOUT REPAIR IT WAS POSSIBLE THE ENTIRE AIRBAG SYSTEM WOULD NOT FUNCTION PROPERLY.

Electrical System
Filed Mar 19, 201945,000 milesWI

THE ELECTRIC SYSTEM WENT ON THE FRITZ WHEN IT WAS SIGNIFICANTLY HOT OUTSIDE. THIS CAUSED THE POWER STEERING TO FALTER AND THE CAR TO BE ESSENTIALLY INOPERABLE. THIS HAPPENED 4 TIMES THROUGHOUT THE SUMMER, AND IT SEEMED TO HAPPEN ON EXTREMELY HOT DAYS. IT WOULD ALWAYS OCCUR WHILE DRIVING AND CAUSED SIGNIFICANT DANGER TO NOT ONLY MYSELF, BUT OTHER MOTORISTS AS WELL. AT HIGH SPEEDS WHEN THE STEERING WENT OUT THE CAR WAS HARD TO CONTROL, AND GOT EVEN WORSE AS MOMENTUM WAS LOST.

Fuel/Propulsion System
Filed Mar 15, 201959,000 milesOR

EXHAUST FUMES IN CAR WHILE DRIVING

Engine
Filed Mar 14, 201980,000 milesKY

2015 FORD EXPLORER LIMITED APPROXIMATELY 80000 MILES. WHILE IN MOTION LOSES ENGINE ALL ENGINE POWER AND BEGINS TO SHUDDER. THE VEHICLE WILL NOT ACCELERATE AT ALL. AFTER STOPPING THE VEHICLE, SHIFTING INTO PARK, SHUTTING THE ENGINE OFF AND RESTARTING, THE PROBLEM GOES AWAY AS IF IT NEVER HAPPENED. WHEN THIS OCCURS THE DASHBOARD INDICATES 'SERVICE TERRAIN SYSTEM MANAGEMENT' WITH THE WRENCH ICON. IT HAS HAPPENED SEVERAL TIMES, ALL WITHOUT WARNING AND ALL WHILE ON THE HIGHWAY AND HAVING TO MANEUVER A STALLING VEHICLE OUT OF TRAFFIC. VERY DANGEROUS!! HAVE TAKEN IT TO THE DEALERSHIP TWICE WITH NO ANSWERS TO WHY IT HAPPENS. NO CODES SHOW UP IN THE SYSTEM. SOMETHING NEEDS TO BE DONE BEFORE A SERIOUS OR FATAL ACCIDENT OCCURS.

Electrical System
Filed Mar 10, 201952,000 milesMI

DRIVING 55MPH ON I-94 LAST NIGHT IN A STEADY RAIN AND CHECK BATTERY MESSAGE CAME UP IN THE LEFT IP DISPLAY. WITHIN A FEW SECONDS I LOST THE POWER STEERING, THEN THE CENTER CONSOLE ENTERTAINMENT/INFO SCREEN, THEN THE INSTRUMENT CLUSTER WENT BLACK WITH THE HEADLIGHTS AND WINDSHIELD WIPERS WHICH WERE ON HIGHEST SETTING SLOWED BUT CONTINUED TO OPERATE ONLY WHILE IN THE HIGHEST SETTING. THIS SCENARIO CONTINUED OFF AND ON FOR THE NEXT 30 MILES WITH INTERMITTENT ELECTRONIC STEERING FAILURE, INTERNAL IP AND CONSOLE SCREEN FAILURE AND EXTERIOR LIGHTING FAILURES. WE PULLED OVER EACH TIME AND WITHIN A VARIED AMOUNT OF TIME FROM A FEW SECONDS TO A FEW MINUTES, A SOUND SIMILAR TO A SQUEALING BELT WOULD BE HEARD AND THE SYSTEM WOULD "REBOOT" AND ALL FUNCTIONING WOULD BE RESTORED FOR A LIMITED TIME. WE LIMPED THE VEHICLE HOME OVER THE COURSE OF THE NEXT HOUR AND A HALF FOR 35 MILES AS I WAS NOT LEAVING THE CAR ON THE SIDE OF THE FREEWAY OR IN DETROIT IF I COULD SAFELY AVOID IT. THIS MORNING (SUNDAY) I TESTED THE BATTERY AND HAD THE BATTERY AND ALTERNATOR TESTED UNDER LOAD AT AN AUTO PARTS STORE AND BOTH WERE WITHIN NORMAL PARAMETERS. BELT LOOKED GOOD WITH VISUAL INSPECTION AND 1 HOUR OF IDLE AND DRIVE TIME CLOSE TO HOME IN DAMP PUDDLING ROADS COULD NOT GET ANY ADVERSE SYMPTOMS TO REAPPEAR. IT WILL GO TO THE FORD SERVICE DEPARTMENT AT OUR LOCAL DEALER TOMORROW FOR A THOROUGH INSPECTION. THIS IS MY WIFE'S DAILY DRIVER AND IF NO ISSUE CAN BE FOUND WE WILL BE REPLACING THE CAR AS SHE WOULD HAVE

Air Bags
Filed Mar 8, 201958,000 milesFL

MY AIRBAG LIGHT USE TO COME ON AND STAY ON FOR A FEW WEEKS. NOT THE AIRBAG LIGHT STAYS ON 24/7. THE DEALERSHIP WON'T LOOK AT IT FOR FREE SINCE SUV HAS 68,000 MILES ON IT. IT HAS BEEN AN ISSUE FOR OVER TWO YEARS. MY 2015 ISN'T PART OF THE RECALL BUT NEEDS TO BE.

Air Bags
Filed Mar 6, 2019IA

I OWN A 2015 FORD EXPLORER. WHILE DRIVING MY AIRBAG LIGHT IS CONTINUOUSLY ON AND FROM WHAT I UNDERSTAND THE AIRBAGS WILL NOT DEPLOY. THIS CAUSES ME CONCERN NOT ONLY FOR MY OWN SAFETY BUT FOR MY CHILDREN'S SAFETY. MY VEHICLE IS CURRENTLY WITH STIVERS FORD IN WAUKEE, IA, WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FOR THE SECOND ROW DRIVER SIDE INFLATABLE SEAT BELT DEPLOYMENT CONTROL FAILED AND NEEDS TO BE REPLACED. I AM REPLACING AS I FEEL I NEED TO FOR MY FAMILIES AND I SAFETY, BUT IT IS VERY EXPENSIVE. IT IS NOT COVERED UNDER WARRANTY, BUT SHOULD BE CONSIDERED A RECALL BECAUSE THERE IS NO WEAR AND TEAR. THERE IS FAULTY WIRING. THE APPROXIMATE FAILURE MILEAGE OF MY CAR IS 52,000.

Steering
Filed Feb 22, 2019KY

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL SEIZED MORE THAN ONCE. IN ADDITION, THE ELECTRIC POWER STEERING, LOW BATTERY MODE, AND OTHER UNKNOWN WARNING INDICATORS FLASHED. THE VEHICLE WAS COASTED OFF THE ROAD, SHUT OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. BRUCE WALTERS FORD (302 S MAYO TRAIL, PIKEVILLE, KY 41501, (606) 444-2200) WAS NOTIFIED OF THE FAILURE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Seat Belts
Filed Feb 22, 201961,000 milesPA

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE VEHICLE WAS TAKEN TO CIOCCA FORD OF QUAKERTOWN (LOCATED AT 321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FOR THE SECOND ROW DRIVER SIDE INFLATABLE SEAT BELT DEPLOYMENT CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17203222. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Engine
Filed Feb 21, 201950,000 milesMD

EXHAUST SMELL COMING THROUGH CABIN WHEN IDLING AND IN MOTION. WITH AC/HEAT ON AND OFF. MOST SIGNIFICANTLY WHEN ACCELERATING. IT HAS CAUSED ME TO HAVE MAJOR HEADACHES AND NAUSEA. IT HAS WENT TO THE DEALERSHIP TO BE 'FIXED' BUT PROBLEM IS STILL OCCURRING.

Power Train
Filed Feb 18, 201950,000 milesDE

FOR THE PAST SEVERAL WEEKS WHEN I PUT THE VEHICLE IN PARK AND TURN OFF THE ENGINE I GET AN ERROR MESSAGE "TRANSMISSION NOT IN PARK" WITH AUDIBLE WARNING. I'VE HAD START THE VEHICLE UP AGAIN AND SOMETIMES MOVE IT AND TRY AGAIN TO CLEAR THE WARNING. HAS BEEN HAPPENING MORE CONSISTENTLY. HAPPENED TO MY HUSBAND AS WELL. I AM PRIMARY DRIVER AND HAVE OWNED THE VEHICLE FROM NEW. I'M WORRIED TO PARK ON AN INCLINE/DECLINE. PLANNING TO MAKE SERVICE APPOINTMENT TODAY, BUT DOUBT THEY'LL BE ABLE TO REPRODUCE SINCE IT IS INTERMITTENT. THIS IS A CLEAR SAFETY DEFECT THAT NEEDS TO BE ADDRESSED.

Engine and Engine Cooling › Exhaust System
Filed Feb 12, 201970,000 milesNE

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WERE EXHAUST FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARNIE'S FORD (119 E 3RD ST, WAYNE, NE 68787, (800) 467-3780) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE RESEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. 119 E 3RD ST, WAYNE, NE 68787 (800) 467-3780

Steering
Filed Feb 11, 201936,000 milesNC

WE HAVE OWNED MANY FORDS IN THE PAST BUT AFTER OWNING A 2015 FORD EXPLORER SPORT IT MAY BE THE LAST. MY EXPLORER HAS ONLY BEEN OUT OF WARRANTY FOR LESS THAN A YEAR. AS SOON AS IT WENT OUT OF WARRANTY THERE WAS A PROBLEM WITH THE LINK SO THEY SAID. MAYBE IT WAS'T A LINK AFTER ALL. THERE WAS A LOUD CLUNKING NOISE UNDER MY CAR WHEN THE STEERING WHEEL WAS TURNED. NOW LESS THAN A YEAR LATER THE CLUNKING NOISE IS HORRIBLE AND THE POWER STEERING EVEN WENT OUT TEMPORARILY. THAT'S SCARY. I TOOK IT TO THE FORD PLACE TODAY AND THEY WANT $3000 TO FIX THE STEERING GEAR. THIS IS A SAFETY ISSUE. ARE YOU GOING TO WAIT UNTIL SOMEONE IS SERIOUSLY INJURED OR KILLED BEFORE YOU ISSUE A RECALL ON THIS PROBLEM WITH THE STEERING GEAR????? I SEE THERE ARE ALREADY 94 COMPLAINTS ABOUT THE STEERING ISSUE. YOU NEED TO ISSUE A RECALL ON THIS PROBLEM WITH THE STEERING GEAR. THIS IS SERIOUS. AND $3000 IS RIDICULOUS. I WANT SOME KIND OF DISCOUNT AND THIS ISN'T THE LAST YOU WILL HEAR FROM ME ON THIS MATTER IF I DON'T GET ONE.

Unknown or Other
Filed Feb 11, 201992,000 milesCA

EXHAUST SMELL IN VEHICLE CABIN WHILE DRIVING. INCREASED CARBON MONOXIDE LEVELS WHILE DRIVING, DETECTED LEVELS USING A CARBON MONOXIDE TESTER. LEVELS INCREASE WHEN VEHICLE IS TRAVELING UPHILL. LEVELS GENERALLY INCREASE TO 20 ON HILLS, HAVE GONE AS HIGH AS 38 ON OCCASION

Air Bags
Filed Feb 11, 201952,898 milesMI

AIRBAG WARNING LIGHT ON. BECAUSE OF THIS AIRBAGS WERE DISABLED. TOOK TO DEALER FOR EVALUATION. THEY TOLD ME WAS NOT DUE TO ABUSE, WEAR, OR ACCIDENT. WAS TOLD THAT THEY HAD TO REROUTE WIRING PATH FROM FACTORY. THEN THEY CHARGED ME $332

Power Train
Filed Feb 7, 201996,400 milesFL

WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 75 MPH THE WRENCH LIGHT CAME ON WHILE SIMULTANEOUSLY THE ENGINE STOPPED. JUST QUIET, NO ACCELERATION. WAS ABLE TO COAST ONTO THE LEFT SHOULDER AS THERE WAS TOO MUCH TRAFFIC TO CROSS 3 LANES TO THE RIGHT. TURNED OFF CAR, WHILE WAITING FOR ASSISTANCE (ABOUT 30-45 MINUTES), TRIED TO START CAR AND IT STARTED FINE, NO WRENCH LIGHT. FORD DEALERSHIP COULD FIND NOTHING WRONG WHEN CONNECTED TO THE COMPUTER. ADVANCED AUTO COULD FIND NOTHING WRONG WHEN THEY RAN THEIR DIAGNOSTICS TEST TO IT. DROVE FINE. HAPPENED AGAIN 5 DAYS LATER, I TURNED OFF CAR, WAITED 5 MINUTES AND WAS ABLE TO START CAR AGAIN AND NO WRENCH LIGHT. I HAVE READ THAT THIS IS VERY COMMON IN THE 2016 MODELS.

Steering
Filed Feb 5, 201950,700 milesVA

OVER A PERIOD OF A FEW DAYS, I NOTICED THAT THE POWER STEERING WAS BECOMING INCREASINGLY TIGHT AS I MERGED INTO OTHER LANES OR MADE TURNS ON BOTH THE LOCAL ROADS AND HIGHWAY. THERE WERE NO WARNING LIGHTS TO INDICATE THAT THERE WAS A PROBLEM. I STOPPED DRIVING THE VEHICLE UNTIL I COULD HAVE IT EVALUATED BY THE FORD DEALER. THE DEALERSHIP MECHANIC IDENTIFIED A PROBLEM WITH THE STEERING SHAFT ASSEMBLY AND SAID THAT IT NEEDED TO BE REPLACED.

Steering
Filed Feb 5, 201955,000 milesMN

WHILE DRIVING THE VEHICLE IT LOST POWER STEERING. WARNING LIGHTS CAME ON STATING POWER STEERING ASSIST FAULT SERVICE ADVANCE TRAC TERRAIN MANAGEMENT SYSTEM FAULT THIS IS NOT NEW TO FORD EXPLORERS APPARENTLY THERE WAS A RECALL 2011-2014. MY VEHICLE IS A 2015. IT IS A SHAME THAT FORD OR NATSA WOULD ALLOW THIS RISK TO CONTINUE. I ENCOURAGE YOU TO RECALL ANY VEHICLES IN ALL YEARS TO PREVENT ACCIDENTS. MY VEHICLE HAS BEEN IN THE SHOP FOR A WEEK ALREADY AND WHEN THEY TOLD ME THREE OTHER FORD EXPLORERS WERE FIXED LAST WEEK FOR THE SAME PROBLEM I GASPED THAT THIS IS NOT PART OF A RECALL.

Steering
Filed Jan 31, 201950,000 milesMI

WHILE I WAS DRIVING MY VEHICLE ON ICY ROAD CONDITIONS, MY VEHICLE'S STEERING FAILED WITHOUT NOTICE. THANKFULLY I WAS DRIVING SLOWER DUE TO ROAD CONDITIONS. I WAS UNABLE TO STEER MY VEHICLE DOWN THE ROAD. THIS WAS THE STEERING GEAR THAT WENT CAUSING THE ISSUE. WHEN I CONTACTED FORD, I WAS TOLD IT'S NOT UNDER WARRANTY. NOT OUR PROBLEM. THE VEHICLE IS ONLY A 2015.

Unknown or Other
Filed Jan 26, 201960,000 milesVA

WHEN I PUT MY 2015 FORD EXPLORER IN PARK, I GET A MESSAGE STATING THAT THE TRANSMISSION ISN'T IN PARK WHEN INFACT IT IS. I NEED TO PLAY WITH THE GEAR SHIFT BUTTON OR RESTART THE VEHICLE AND KEEP SHIFTING IT FROM PARK TO DRIVE UNTIL THE MESSAGE GOES AWAY. THE ALARM IN THE VEHICLE GOES OFF WHEN I GET THE MESSAGE THAT THE TRANSMISSION ISN'T IN PARK. IT STARTED OUT DOING IT OCCASIONALLY, BUT NOW IT IS CONSISTENT. THIS SHOULD BE COVERED UNDER WARRANTY OR BE PUT ON A RECALL.

Engine
Filed Jan 21, 201954,000 milesMI

EXHAUST LEAKING INTO CABIN. FILLING CABIN OF VEHICLE WITH A SULFER OR CAT PEE SMELL.

Power Train
Filed Jan 18, 201964,000 milesUT

I AM JUST OVER THE POWER TRAIN WARRANTY ON MY FORD EXPLORER AND $2000 TRANSFER CASE PTU OR PTO REPAIR. CRAZY. I AM READING UP ON IT AND FOUND MANY COMPLAINTS ONLINE. HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/TRANSFER-CASE-PROBLEMS.PHP

Steering
Filed Jan 16, 201922,000 milesCT

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLUNKING AND GRINDING NOISE WAS HEARD COMING FROM THE STEERING COLUMN. ON TWO SEPARATE OCCASIONS, THE STEERING WHEEL BECAME STUCK MOMENTARILY WHILE TURNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.

Unknown or Other
Filed Jan 9, 201933,364 milesCA

WHEN DRIVING MY VEHICLE WITH HEATER ON IAM EXPERIENCING AN EXHAUST FUME SMELL I HAVE CONTACTED FORD IN REGARDS TO MY CAR THEY HAVE TOLD ME IT HAS HAD THE REPAIR DONE TO IT FOR CSP, BUT IAM STILL EXPERIENCING THE PROBLEM. THE VEHICLE HAS 33364 MILES ON IT.

Visibility/Wiper
Filed Jan 9, 201943,682 milesFL

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 68 MPH, THE FRONT PASSENGER SIDE "A-PILLAR" (PART OF THE WINDSHIELD) DETACHED FROM THE VEHICLE WITH A LOUD EXPLOSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED PARKS FORD OF WESLEY CHAPEL AT 813-907-7800 (LOCATED AT 28739 FL-54, WESLEY CHAPEL, FL 33543) AND WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 43,682.

Structure › Body
Filed Jan 5, 2019VA

EXTERIOR DOOR HANDLE CAME UNHINDERED AND IT MADE THE DOOR TO THE POINT IT CANNOT CLOSE.

Steering
Filed Jan 2, 201972,000 milesOR

I PULLED INTO A COFFEE DRIVE THROUGH AND GOT MY COFFEE ORDER. UPON DRIVING AWAY AFTER A SHORT STOP IN DRIVE GEAR WHILE AT THE DRIVE THROUGH WINDOW, MY POWER STEERING WAS NOT WORKING. I DROVE OUT OF THE PARKING LOT WHILE FIGHTING THE WHEEL TO STEER. I PULLED OVER AND PARKED AND TURNED THE ENGINE OFF. AFTER RESTARTING, THE PROBLEM WAS GONE. I JUST PURCHASED THIS SUV WITH 72000 MILES ON IT FROM A DEALER.

Engine
Filed Dec 18, 201832,000 milesVA

WHEN ACCELERATING, SMELL FUMES AND ONSET OF DIZZINESS AND BLURRED VISION WHILE DRIVING. IMMEDIATELY SLOWED DOWN (ALMOST TO A STOP) IN MID TRAFFIC AND OPENED WINDOWS, ALLOWING FRESH AIR TO BLOW IN. DIZZINESS WENT AWAY AFTER A MINUTE OR TWO. HAPPENED TWICE...VERY SCARY EXPERIENCE. CARBON MONOXIDE POISONING? NEVER EXPERIENCE THIS BEFORE NOR OUTSIDE OF VEHICLE. ALREADY HAD EXHAUST PROBLEM FIX BY DEALER...STILL HAVING ISSUES. THIS IS GETTING DANGEROUS.

Air Bags
Filed Dec 17, 2018VA

I'VE RECENTLY NOTICED MY AIRBAG LIGHT ON IN MY VEHICLE DASHBOARD. I RAN A SCAN TOOL BUT NOTHING IS BEING PICKED UP BY THE SCANNER. NOT SURE WHAT I NEED TO DO NEXT. I'VE ONLY OWNED THE VEHICLE FOR A FEW MONTHS NOW. ITS USED BUT DOESNT LOOK LIKE ITS BEEN IN ANY ACCIDENTS. I DID JUST HAVE MY CAR CLEANED AT A CAR WASH AND THEY CLEANED OUT THE CAR. I WONDER IF THEY HIT THE WIRING UNDER THE SEATS TRYING TO CLEAN THE 3RD ROW SEATING AREA?

Unknown or Other
Filed Dec 13, 2018IN

- NOTICED ON GOING FOUL NATURAL GAS SMELL THAT AFTER A FEW MINUTES GIVE ME A HEADACHE . CAN'T DRIVE MORE THAN 15 MINUTES BEFORE I NEED TO GET OUT TO CATCH MY BREATH AND BREATHE FRESH AIR. THE DEALERSHIP CLAIMS THAT IT'S THE "PTU" ( NOT SURE WAHT THAT IS ) AND APPARENTLY NO RECALL. WHY IS THIS DANGEROUS FAILURE NOT IDENTIFIED FOR A LIFE SAFETY " RECALL". I AM NOT SURE HOW MANY EXPLORERS THIS IS AFFECTING BUT IT CAN'T BE JUST MINE....

Steering
Filed Dec 7, 201829,216 milesCT

A KNOCKING/POPPING NOISE COULD BE HEARD WHEN TURNING THE STEERING WHEEL. IT FIRST STARTED WHEN TURNING THE WHEEL TO THE RIGHT IN REVERSE WHEN THE SUV WAS IN MOTION. I BROUGHT IT TO MY MECHANIC AND HE COULDN'T FIND THE CAUSE OF THE NOISE (NO DAMAGE WAS VISIBLE). THE NOISE BECAME PROGRESSIVELY WORSE OVER THE NEXT FEW MONTHS. THE KNOCKING/POPPING NOISE HAPPENED WHENEVER THE STEERING WHEEL WAS TURNED (LEFT OR RIGHT, FORWARD OR REVERSE, STATIONARY OR IN MOTION). THEN THE POWER STEERING SEIZED. THIS HAPPENED WHILE DRIVING 25 MILES AN HOUR ON A SECONDARY ROAD. I WAS TURNING AROUND A BEND TO THE RIGHT AND LOST THE POWER STEERING. THERE WAS NO WARNING AT ALL. LUCKILY, THE POWER STEERING RETURNED AFTER A FEW SECONDS. I RETURNED HOME AND IMMEDIATELY SCHEDULED SERVICE AT MY LOCAL FORD DEALER. IT TOOK THEM FIVE WEEKS TO DIAGNOSE AND FIX THE PROBLEM.THE STEERING GEAR NEEDED TO BE REPLACED. SINCE MY 2015 EXPLORER XLT ONLY HAD 29,000 MILES ON IT, THE MECHANIC TRIED TO GET FORD TO COVER THE ENTIRE COST (BUMPER TO BUMPER WARRANTY EXPIRED, AND THIS WAS NOT COVERED UNDER POWERTRAIN WARRANTY). FORD AGREED TO COVER HALF, WHICH TELLS ME THAT THEY ADMIT THAT THE STEERING GEAR IS DEFECTIVE, AND SHOULDN'T FAIL AT 29,000 MILES. THIS IS A SERIOUS DEFECT AND FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED!

Electrical System
Filed Dec 5, 201842,500 milesGA

MY VEHICLE IS ONLY THREE YEARS OLD AND THE DRIVER DOOR POWER WINDOW DOES NOT OPERATE CORRECTLY, ONLY WHEN IT IS COLD OUTSIDE. IT SHOULD GO UP AND DOWN WITH THE SOFT TOUCH OF THE BUTTON HOWEVER, IT APPEARS THAT THE MOTOR IS GOING OUT BECAUSE WHEN I PUSH FOR THE BUTTON TO ROLL THE WINDOW UP, THE WINDOW WILL GO DOWN. I WILL HOLD THE BUTTON IN THE UP POSITION AND ABOUT HALF WAY UP THE WINDOW WILL AUTOMATICALLY GO DOWN. ON THE SAME DOOR PANEL I ALREADY HAD A RECALL THAT WAS REPAIRED AND NOW THIS STARTED. I AM NOW WONDERING IF THE TWO ARE LINKED SOMEHOW. I CALLED FORD CUSTOMER SERVICE AND THEY COULD NOT TELL ME IF THIS REPAIR WOULD BE UNDER WARRANTY, EVEN THOUGH MILEAGE IS WITHIN WARRANTY. I ASKED AND EXPLAINED THAT MY CAR IS ONLY 3 YEARS OLD, HAS 42,500 MILES (AT THE TIME) AND SHE COULDN'T TELL ME ANYTHING REGARDING THE WARRANTY. I DON'T QUITE UNDERSTAND THAT. SAID I WOULD HAVE TO ACTUALLY GO TO THE DEALERSHIP OF MY CHOICE, AGAIN, AND LEAVE MY CAR, AGAIN, AND LET THEM DIAGNOSE THE PROBLEM AND SEE IF IT WOULD BE COVERED. I TOLD HER I DIDN'T WANT TO GO THROUGH ALL OF THOSE STEPS BECAUSE IT WASN'T CONVENIENT. I WANTED TO KNOW IF IT WOULD BE COVERED OR NOT AND I COULD MAKE A DECISION TO FIX. FORD CUSTOMER SERVICE WAS NOT HELPFUL AT ALL. I WAS VERY DISAPPOINTED IN THERE LACK OF SERVICE.

Engine
Filed Dec 2, 2018NY

THIS COMPLAIN IS FOR FORD EXPLORER SPORT 2015 THAT I OWN AND HAS 26,000MILES. I BOUGHT THIS CAR BRAND NEW FROM THE DEALER AND I'VE BEEN HAVING A PROBLEM WITH STEERING WHEEL. EVERY TIME WHEN I GET OUT FROM THE PARKING OR TRYING TO PARK THE CAR,I TURN THE STEERING WHEEL LEFT AND RIGHT AND I GET THIS SQUEEZING NOISE. BESIDE THIS PROBLEM, THE ENGINE MAKES A WHISTLE NOISE WHEN IS PARKED. I HAD THIS WHISTLE NOISE 4MONTHS AFTER I GOT THE CAR FROM THE DEALER. I DID SEND IT TO THE DEALER SERVICE FOR THIS WHISTLE, THEY DIDN'T FIND ANY ISSUE, WHICH IT REALLY UPSET ME.I'M VERY DISAPPOINTED WITH FORD SERVICE AND BRAND ITSELF, AND THE FACT THAT I'M FIND IN MORE COMPLAINS ABOUT THE STEERING WHEEL NOISE AND NOT BEING RECALLED AS A PROBLEM TO BE SOLVED. I WOULD NEVER EVER RECOMMAND TO ANYONE TO BUY FORD. THIS IS BAD BUSINESS!

Structure › Body
Filed Nov 28, 201818,400 milesTX

MY VEHICLE EXHIBITED A BUBBLING OR BLISTERING UNDER THE PAINT ON ALUMINUM BODY PARTS (HOOD). IT WAS STATED ON FORD'S TECHNICAL SERVICE BULLETINS TSB 04-25-1, TSB # 06-25-15, AND THE LATEST TSB 16-0028 THAT THIS WAS DUE TO IRON CONTAMINATION OF THE ALUMINUM PANEL. FORD'S WARRANTY SHOWS TO BE 5YR/UNLIMITED MILEAGE. FOR NOT WANTING TO WARRANTY CORROSION ISSUE. WE NOTICED THE ISSUE ON THANKSGIVING 11/22/18, BUT FROM THE LOOKS OF THINGS, IT SEEMS AS THOUGH THE CORRODING HAS BEEN GOING ON FOR SOME TIME.

Structure › Body
Filed Nov 27, 201833,000 milesFL

CAR HOOD PAINT IS BUBBLING AND PAINTING. THERE HAVE BEEN NO ACCIDENTS AND THE CAR ONLY HAS 33,000 MILES ON IT. FORD WILL NOT COVER IT UNDER THE MFGR WARRANTY SINCE THE IN SERVICE DATE IS OVER 3 YEARS.

Structure › Body
Filed Nov 25, 201869,500 milesNC

I DISCOVERED 5 INCHES OF STANDING WATER IN THE INTERIOR OF THE VEHICLE WHERE THE SPARE TIRE IS STORED. THERE IS NO CLEAR SOURCE OF THE LEAK ON MY INSPECTION BUT THE CARPETS ARE SOAKED AND THERE IS A SMELL OF MOLD AND MILDEW IN THE INTERIOR. THE VEHICLE HAS NOT BEEN IN A FLOOD ZONE OR DRIVEN THROUGH STANDING WATER.

Air BagsCrash7 injured
Filed Nov 24, 201849,000 milesMD

WAS DRIVING AND THE STEER WELL BECAME LOCK COULDN'T TURN THE WHEEL, TRIED TO PUMP THE BRAKES AND THEY DIDN'T CATCH. END UP DRIVING RIGHT INTO A POLE AND THE AIRBAGS DIDN'T DEPLOY WITH EVERYONE HITTING THEIR HEADS AND KIDS GETTING CONCUSSIONS.

Wheels
Filed Nov 21, 201847,752 milesFL

BLOWOUT OF TIRE ON THE HIGHWAY. WAS TRAVELLING AT 70 MPH ON THE FLORIDA TURNPIKE AT THE TIME. THE FAILED TIRE WAS A MICHELIN P245/60R18 LATITUDE TOUR. A CENTER STRIP OF THE TREAD APPEARED TO HAVE DELAMINATED. THE STRIP THAT DELAMINATED APPEARED TO BE APPROXIMATELY 4 " WIDE.

Unknown or Other
Filed Nov 20, 201870,000 milesLA

I'VE BEEN EXPERIENCE A NATURAL GAS SMELL FOR THE PAST MONTH. IT GROWS STRONGER THE LONGER I DRIVE. THE SMELL IS INTERIOR AND EXTERIOR. PASSENGERS INCLUDING MY KIDS HAVE COMPLAINED OF NAUSEA AND HEADACHES. I HAD IT REPAIRED AT THE FORD DEALERSHIP ON 11/20/18. AFTER DRIVING FOR 5 MINUTES AFTER THE 'REPAIRS' WERE MADE, IT HAPPENED AGAIN. THE PROBLEM CONTINUES TO PERSIST. I'M NOT SURE WHAT TO DO ABOUT IT AT THIS POINT...

Engine
Filed Nov 16, 2018AZ

AFTER JUST 63,000 MILES BOTH TURBOS ON MY 2015 FORD EXPLORER SPORT FAILED. ONE WAS CONFIRMED AS LEAKING OIL WHICH COULD RESULT IN AN ENGINE FIRE. ADDITIONALLY, IT WAS CONFIRMED THAT THE VEHICLE'S TIMING COVER WAS LEAKING, ALSO AT RISK FOR ENGINE FIRE. VEHICLE HAS BEEN IMMACULATELY MAINTAINED WITH ALL SCHEDULED SERVICE AND TIMELY SYNTHETIC OIL CHANGES.

Power Train
Filed Nov 13, 201851,000 milesVA

TRANSMISSION NOT IN PARK WARNING ILLUMINATES/SOUNDS OCCASIONALLY, EVEN THOUGH THE TRANSMISSION INDICATOR INDICATES IT IS IN THE PARK POSITION. VEHICLE IS STATIONARY WHEN THIS OCCURS. SIMILAR TO PROBLEM WITH OUR 2015 FORD FUSION WHICH IS UNDER SAFETY RECALL.

Engine
Filed Nov 13, 201826,000 milesNH

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING UNKNOWN SPEEDS IN THE RAIN, THE CONTACT HEARD AN ABNORMAL SQUEALING NOISE COMING FROM THE SERPENTINE BELT. THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 26,000.

Unknown or Other
Filed Nov 7, 201866,000 milesMO

ONE DAY MY WIFE AND I WERE DRIVING AND WE NOTICED A SULFUR/EXHAUST SMELL COMING IN THE CABIN. THE SMELL CAME AND WENT. I HAD A LOCAL DEALER PERFORM A RECALL TO FIX PROBLEMS ASSOCIATED WITH THIS ISSUE. AS SOON AS WE GOT THE VEHICLE BACK WE NOTICED THE SMELL AGAIN. I RETURNED THE VEHICLE BACK TO THE DEALERSHIP.THEY RECHECKED ALL THE VENTS AND SAID IT SHOULD BE FINE. COUPLE DAYS LATER MY WIFE AND I ALONG WITH OUR 2 KIDS IN THE VEHICLE HAD TO PULL OVER ON THE SIDE OF THE ROAD BECAUSE THE SMELL WAS SO BAD IT WAS BURNING OUR EYES.HAVE THE VEHICLE PARKED AND HAVENT DROVE IT SINCE

Structure › Body
Filed Nov 5, 201894,500 milesTX

I HAVE A 2015 FORD EXPLORER, MY DRIVER SIDE WINDSHIELD PILLAR/TRIM FLEW OFF WHILE ON THE EXPRESSWAY. I CALLED THE DEALERSHIP THAT STATED THEY WOULD HAVE TO DETERMINE IF THIS WAS A DEFECT. I FOUND THIS FORUM THAT HAS A FEW COMPLAINTS ABOUT THE SAME PROBLEM BUT YET A RECALL HAS NOT BEEN ISSUED. AT THE DEALERSHIP THE SERVICE MAN STATED THEY WOULD HAVE TO REPLACE BOTH SIDES? ODD, NOT EXACTLY THEY ARE AWARE THAT AT SOME POINT THE OTHER SIDE IS BOUND TO FLY OFF ALSO. I WAS TOLD ALTHOUGH I HAVE WARRANTY UP TO 100,000 MI, THIS IS NOT COVERED. SO NEXT STEP WAS TO CONTACT FORD WHO THEN STATED THAT THEY AND NHTSA DO RIGOROUS SAFETY TESTING AND HAVE NOT COME TO A CONCLUSION THAT THIS IS AN ISSUE. I WAS ON THE EXPRESSWAY THIS TRIM FLYING OFF MY VEHICLE COULD OF HIT A MOTORCYCLIST OR ANOTHER WINDSHIELD AND CAUSED DAMAGE. NOT TO MENTION, IT HIT MY WINDSHIELD BEFORE FLYING OFF THAT SCARED ME. SO APPARENTLY THERE ARE NOT ENOUGH REPORTS. AND I WAS TOLD BY A FORD CS REP THAT FORUMS ON THE INTERNET ARE NOT CONSIDERED UNLESS IT IS A FORD FORUM.

Service Brakes
Filed Nov 4, 201884,000 milesKS

HUSBAND WAS DRIVING THE KIDS INTO TOWN FOR EARLY PRACTICE. AFTER ALMOST A 45 MINUTE DRIVE WHEN HE GOT BACK THE DRIVERS REAR BRAKE WAS GLOWING RED AND SMELLED LIKE IT WAS BURNING. THIS COULD OF CAUSED A FIRE IF HE DROVE IT LONGER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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