2015 Ford Explorer complaints

PURCHASED THIS VEHICLE AND IT HAS A CRACKED EXHAUST MANIFOLD, EXHAUST FUMES ARE HORRIBLE, HAVE TO DRIVE WITH AIR ON RECIRCULATE, AND WINDOWS CRACKED. DEALER VERIFIED IT WAS A CRACKED MANIFOLD BUT WOULDN'T COVER IT SINCE THE CATALYTIC WAS NOT THROWING A CODE.

SUPPOSEDLY THERE WAS A RECALL IN 2017 ON THE SIDE WINDOW UPHOSTERY, I MADE A COMPLAINT TO FORD THAT WE NEVER RECEIVED NOTIFICATION ON THIS BUT THEY INSISTED THAT IT WAS SENT

THE AIR BAG LIGHT CAME ON. AFTER DOING EXTENSIVE RESEARCH I SEE THAT THIS IS A COMMON ISSUE BECAUSE OF THE WIRING AND FAULTY CONNECTORS. AFTER WIGGLING WIRES THE LIGHT GOES OFF. IT EVENTUALLY COMES BACK ON, THEN REPEAT THE PROCESS.. THIS IS A SAFETY ISSUE BECAUSE THE AIRBAGS WILL NOT DEPLOY WITH THE LIGHT ON.

WHILE DRIVING DOWN THE ROAD AT 55MPH THE ELECTRONIC POWER STEERING WENT OUT WITHOUT WARNING. THIS CAUSED ME TO GO OFF THE SIDE OF THE ROAD AND INTO A FENCE. VERY DANGEROUS, AS I HAVE READ SEVERAL OTHER STORIES ONLINE STATING THE SAME THINGS AND SOME AT HIGHER RATES OF SPEED ON THE INTERSTATE. LUCKILY I WAS ALONE AND NO ONE WAS HARMED. IT COULD HAVE BEEN ALOT WORSE.

PURCHASED USED CARD MARCH 2019.AFTER A FEW MONTHS STARTED NOTICING WHEN PARKING CAR EVEN AND UNEVEN TERRAIN CANNOT GET PARKING BRAKE TO ENGAGE AND THE GEAR WOULD NOT SET TO THE P OF PARK AND BE ABLE TO STOP THE CAR. IT WAS A SITUATION THAT HAPPENED OCCASIONALLY, BUT NOW IT HAS BECOME MORE FREQUENT.

THE WEATHERSTRIPPING ON FRONT DRIVER/PASSENGER DOOR IS ROTTING AWAY, ALSO THE WINDSHIELD RETAINING STRIPS BOTH SIDES, DRY ROTTED.

DRIVING DOWN THE HIGHWAY AT 70 MPH I RECEIVED A TERRAIN MANAGEMENT FAULT ON THE DASH BOARD AND THEN A POWER STEERING FAULT AND THEN I LOST POWER STEERING. I PULLED OVER AND TURNED OFF THE VEHICLE. RESTARTED AND STARTED TO DRIVE HOME HAD THE SAME ISSUE AND LOST POWER STEERING AGAIN. RESTARTED A SECOND TIME AND WAS ABLE TO MAKE IT HOME.

THE WINDSHIELD RETAINING STRIP ON DRIVER AND PASSENGER IS DISINTEGRATING AND CAN EVENTUALLY CAUSE AN ACCIDENT

THE RACK AND PINION STEERING WENT OUT ON OUR 2015 FORD EXPLORER AND HAD TO BE REPLACED. THE VEHICLE STARTED MAKING A WEIRD RUBBING NOISE AT LOW SPEEDS. WHEN I GOOGLED THE ISSUE, I FOUND OUT THAT FORD HAD A RECALL FOR 2011-2017 FORD EXPLORERS FOR THE RACK AND PINION STEERING, HOWEVER THEY WERE ONLY FOR VEHICLES MANUFACTURED IN CHICAGO AND APPARENTLY MY VEHICLE WAS NOT COVERED BY THE RECALL. I HAVE ATTACHED REPAID INVOICE. THE COST OF THE REPAIR WAS OVER $2500 (SEE JOBS 1 & 2 ON THE ATTACHED INVOICE.

VEHICLE WAS PARKED. I RAN INTO STORE WHILE FAMILY SAT IN VEHICLE. I CAME BACK OUT, STARTED TO OPEN DOOR, AND HEARD SOMETHING HIT THE GROUND. I PICKED UP A PART OF MY DRIVER SIDE DOOR HANDLE OFF OF THE GROUND. I AM NOW UNABLE TO OPEN MY DOOR FROM THE OUTSIDE.

VEHICLE STOPS SUDDENLY, USUALLY WHILE ACCELERATING BUT NO ALWAYS, WITH A MESSAGE THAT POPS UP ON THE DASH STATING, "VEHICLE SYSTEM MANAGEMENT FAULT." VEHICLE WILL NOT ACCELERATE AFTER POP UP APPEARS AND BEGINS TO SHAKE/RUMBLE. THE ONLY WAY TO GET THE VEHICLE TO DRIVE AGAIN IS TO TURN OFF THE VEHICLE AND RESTART IT. AT THIS POINT, THE VEHICLE SEEMS TO DRIVE NORMALLY AGAIN. I'VE NOTICED THIS POP UP MAINLY ON HIGHWAYS/FREEWAYS WHEN ACCELERATING AROUND 55-60 MPH BUT IT HAS HAPPENED ON SIDE STREETS WHILE GETTING UP TO SPEED WHICH IS USUALLY 30 MPH.

EMERGENCY BRAKE IS NO LONGER ENGAGING. YOU CAN PUSH THE EMERGENCY BRAKE DOWN, THERE IS TENSION, BUT IT WONT LOCK IN PLACE.

EXHAUST ODOR IN CABIN WHILE EXCELERATING

CHECK ENGINE LIGHT CAME ON AT 60,600 MILES. MECHANIC SAYS IT IS A CRANKSHAFT/CAM SHAFT CORRELATION CODE. TIMING CHAIN NEEDS TO BE REPLACED. FORD ACKNOWLEDGES IT IS AN ISSUE AND THEY'VE MADE A LTR SPECIFIC TO THE REPAIR. HOWEVER, THERE ARE NO PARTS AVAILABLE TO FIX IT AND MAY NOT BE AVAILABLE FOR ONE MONTH OR LONGER. CAN'T DRIVE THE CAR AND CAN'T GE5 IT FIXED. VEHICLE IS 5 MONTHS OUTSIDE OF WARRANTY. FORD WON'T BUDGE.

DOOR WEATHER STRIPPING HAS HAS DETERIORATED AND IS HANGING LOOSE ALSO WINDOW FRAME LEATHER IS POPING UP ON BOTH DOORS

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE OCCUPANTS BECAME NAUSEOUS AND ILL AND EXPERIENCED HEADACHES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO PERFORMED SERVICE TO REPAIR A POSSIBLE CARBON MONOXIDE LEAK UNDER THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 19N05. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT INDICATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. *DT CONSUMER TOOK THE VEHICLE TO 2 DIFFERENT DEALERSHIP AND NOTHING WAS DONE ABOUT IT. CONSUMER NO LONGER HAS THE VEHICLE. *JB

WITHOUT HITTING POTHOLES OR BARELY EVEN DRIVING THE CAR DUE TO CORONA. NOW THE AXEL DECIDES TO GIVE UP. DRIVING TO AN APPOINTMENT I WENT TO TURN INTO THE PARKING LOT AND HUGE CRACKLING SOUND CAME FROM THE DRIVER SIDE AXLE. ONLINE IT SAYS IT SEEMS TO BE A VERY COMMON PROBLEM.

POPPING/KNOCKING NOISE WHEN TURNING AT LOW SPEED, GRADUALLY GET GETTING MORE SEVERE OVER TIME. IN ADDITION THERE HAVE BEEN INSTANCES WHERE THE CAR HAS NOT TURNED AS THE STEERING WHEEL IS MOVED. FORD GARAGE HAS DIAGNOSED THIS AS A STEERING RACK AND PINION UNIT PROBLEM. WITH ON 40K UNACCEPTABLE EARLY FAILURE OF THIS COMPONENT WITH A $3,000 REPAIR COST.

THE BACKUP CAMERA GOES BLACK THEN COMES BACK ON BACKWARDS. ITS VERY UNSAFE WHEN TRYING TO USE IT. THERE IS A RECALL FOR THE 2020 MODELS, NOT SURE IF MINE CAN BE REMEDIED, AS WELL.

MY STEERING IS VERY DIFFICULT. IT DOES NOT TURN AT TIMES. I NEVER GOT A RECALL NOTICE ON THIS, ALTHOUGH THERE WAS A RECALL ENDING ON AUGUST 19. 2019. IT IS WHEN TURNING WHEN DRIVING--WITHER PULLING OUT OF AN INTERSECTION, MOVING FROM A PARALLEL PARKING POSITION, AND ALSO DRIVING ON THE ROAD. THER3E IS A RECALL AS FOLLOWS:RECALL REAR SUSPENSION TOE LINK REPLACEMENT NHTSA RECALL NUMBER: 19V435 NHTSA DATE:JUN 10, 2019 FORD RECALL NUMBER: 19S17 STATUS:11 - RECALL INCOMPLETE I DID NOT RECEIVE THE RECALL NOTICE TO HAVE THIS FIXED. IT CONTINUES TO GET WORSE AND I FEAR THAT IT WILL CAUSE A CRASH.

GOT IN MY 2015 FORD EXPLORER THIS MORNING STARTED THE CAR BACKED OUT OF THE DRIVEWAY AND IT WOULD NOT STEER NO POWER STEERING AT ALL. APPARENTLY THERE IS A STEERING MODULE WITHIN THE STEERING COLUMN THAT GETS LOCKED BECAUSE OF TRACTION CONTROL? APPARENTLY IF THIS MODULE NEEDS TO BE REPLACED THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED. THERE ARE SEVERAL INCIDENTS ON SOCIAL MEDIA THAT THIS HAS HAPPENED WHILE PEOPLE HAVE BEEN DRIVING ON THE HIGHWAY.

I GOT IN MY 2015 FORD EXPLORER THIS MORNING STARTED THE CAR BACKED OUT OF THE DRIVEWAY AND IT WOULD NOT STEER NO POWER STEERING AT ALL. APPARENTLY THERE IS A STEERING MODULE WITHIN THE STEERING COLUMN THAT GETS LOCKED BECAUSE OF TRACTION CONTROL THERE'S BE SEVERAL ACCOUNTS ON SOCIAL MEDIA WHERE THIS HAS HAPPENED WHEN PEOPLE ARE DRIVING DOWN THE FREEWAY.APPARENTLY IF THIS MODULE NEEDS TO BE REPLACED THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED AT A COST OF OVER $3,000.

POPPING/KNOCKING NOISE WHEN TURNING AT LOW SPEED, GRADUALLY GET GETTING MORE SEVERE OVER TIME. IN ADDITION THERE HAVE BEEN INSTANCES WHERE THE CAR HAS NOT TURNED AS THE STEERING WHEEL IS MOVED. FORD GARAGE HAS DIAGNOSED THIS AS A STEERING RACK AND PINION UNIT PROBLEM. WITH ON 77K THIS SEEMS TO BE AN UNACCEPTABLE EARLY FAILURE OF THIS COMPONENT.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 - 55 MPH, THE DRIVER'S SIDE WINDSHIELD MOLDING DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THERE WAS A RATTLING SOUND FROM AIR SEEPING THROUGH THE WINDSHIELD. THE CONTACT CONTACTED HOMER SKELTON FORD (6950 HANNA COVE, OLIVE BRANCH, MS 38654; (662) 638-0369) WHO REPLACED THE WINDSHIELD MOLDING ON THE DRIVER'S SIDE. THE CONTACT STATED THE FAILURE RECURRED ON THE PASSENGER'S SIDE. THE PASSENGER'S SIDE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

IN LESS THAN A MONTH TIME THE CONTROL ARMS AND BACK TIE ROD ENDS SNAPPED COMPLETELY WHILE JUST DRIVING ON NORMAL FLAT ROADS. COSTING $1,000'S IN DAMAGE REPAIRS . THE WHOLE BACK END GAVE OUT SWERVING MY WHOLE VEHICLE WHILE I HAD CHILDREN IN IT.

APIM FAILURE IN 2015 FORD EXPLORER SPORT. ATTEMPTED TO USE UPDATE FROM FORD WEBSITE WHICH WAS UNSUCCESSFUL. CONTACTED FORD FOR SECOND ATTEMPT. SECOND ATTEMPT WAS UNSUCCESSFUL. TOOK VEHICLE TO ULTIMATE FORD IN MOUNTAINHOME ARKANSAS. WAS TOLD THAT THE UPDATE WILL COST $109. ULTIMATE FORD ATTEMPTED TO DO UPDATE WHICH WAS UNSUCCESSFUL TIMES TWO AND WAS TOLD THAT THE A APIM WAS BAD BY JAY IN THE SERVICE DEPARTMENT AND WOULD HAVE TO BE REPLACED. AND AFTER CONTACTING FORD MULTIPLE TIMES I WAS UNABLE TO GET ANY RESOLUTION IN THIS SITUATION. TOOK THE VEHICLE INTO FORD AND HAD THE APIM REPLACED AT A COST OF $915.46. I TALK TO CHRIS IN THE SERVICE DEPARTMENT AND I WAS INFORMED THAT THEY DO 2 TO 3 APIM REPLACEMENTS A WEEK. IF THIS IS THE CASE IN A TOWN THE SIZE OF MOUNTAIN HOME ARKANSAS I BELIEVE THAT THIS SHOULD PROBABLY BE A RECALL FOR THIS VEHICLE. VEHICLE WAS STATIONARY .

THE EXPLORER ONLY HAS 46000 MILES ON IT AND THE WATER PUMP FAILED CAUSING COOLANT TO LEAK. WE PARK IT IN OUR GARAGE AND I'M VERY OBSERVANT SO I NOTICED ALMOST IMMEDIATELY MY WIFE DRIVES THIS WITH OUR CHILDREN IN IT AND WE BOUGHT IT BECAUSE IT WAS SUPPOSED TO BE BUILT FORD TOUGH AND I WAS EXPECTING AT LEAST 100,000 MILES BEFORE THINGS LIKE THIS WOULD START HAPPENING. IF I DIDN'T NOTICE RIGHT AWAY THE CAR MAY HAVE OVERHEATED AND COULD HAVE LEFT MY FAMILY ON THE SIDE OF THE FREEWAY OR IN THE MIDDLE OF A LANE. I TOOK IT THE LOCAL DEALER FOR DIAGNOSIS AND REPAIR. THIS IS WHERE I FOUND OUT IT WAS ACTUALLY THE WATER PUMP. THE TOTAL COST TO REPLACE THE WATER PUMP JUST UNDER $2800 BECAUSE IT IS ACTUALLY IN THE ENGINE. FORDS RECOMMENDATION IS THE WATER PUMP SHOULD BE REPLACED AT 100,000 MILES AND SHOULD ACTUALLY LAST 150'000 MILES. THERE MUST BE SOME ADMISSION OF RESPONSIBILITY ON THEIR PART BECAUSE THE SERVICE WRITER AT THE DEALER ASSURED ME THAT THE PART HAS BEEN UPGRADED SINCE ORIGINAL DESIGN BASED ON A 'B' AT THE END OF THE PART NUMBER. A COMPANY LIKE FORD SHOULD STAND BEHIND THEIR PRODUCT AND IF THEY KNOW THERE IS A ISSUE THEY SHOULD FIX IT.

WHILE DRIVING THE 2015 FORD EXPLORER I CAN SMELL EXHAUST ENTERING THE CABIN OF THE VEHICLE, ESPECIALLY UNDER ACCELERATION. I FOUND THIS TO BE AN ISSUE IN THE 2016-2017 MODELS,VIA A TSB 17-0044, BUT NOT THE 2015. I AM EXPERIENCING THE SAME ISSUE. I HAVE CONTACTED FORD AND THEY SEEM UNAWARE OF THE ISSUE AND REQUESTED THAT I TAKE IT IN AT MY EXPENSE TO DIAGNOSE AND "POSSIBLY" FIND THE ISSUE ON A PER HOUR RATE. I BELIEVE THAT THIS IS CAUSING MY 6 YEAR TO GET CAR SICK, ONLY IN THIS VEHICLE, AND MY WIFE TO FEEL TIRED AND HAVE BODY PAINS AS SHE IS THE ONE WHO DRIVES IT THE MOST.

WHEEL BEARING HUBS ARE BOTH BAD. NOT A CHEAP FIX. OTHER VEHICLES UNDER RECALL FOR THE SAME THING. FORD NEEDS TO ADD MORE VEHICLES AND REIMBURSE THE COST OF THIS FIX. BOTH REAR WHEELS MOVE IN AND OUT WHEN IN THE AIR.ONLY HAD ONE SIDE DONE AT THIS TIME BUT WILL BE RETURNING TO LOCAL MECHANIC TO FIX OTHER SIDE (NOT AS BAD AS THE SIDE FIXED).

TURNED ON VEHICLE, BACKING OUT OF MY DRIVEWAY, CAR MAKING A STRANGE SOUND AS I TRIED TO TURN STEERING WHEEL. COULD NOT TURN WHEELS, CAR WOULD NOT TURN. I MANAGED TO FIGHT THE STEERING WHEEL AND PULLED BACK INTO DRIVEWAY. I'M EXTREMELY CONCERNED AND VERY UNCOMFORTABLE WITH THIS SITUATION. UPON RESEARCH I UNDERSTAND THIS PROBLEM HAS HAPPENED TO OTHER CONSUMERS, FORD MUST TAKE RESPONSIBILITY FOR THIS ISSUE BEFORE SOMEONE IS KILLED.

THE POWER STEERING ASSIST ALERT CAME ON. WE FOLLOWED THE MANUAL SUGGESTION OF PULLING OVER, TURNING OFF VEHICLE AND RESTARTING AND IT DID NOT REPEAT. IT ALSO DIDN'T HAPPEN AGAIN FOR WEEKS. TODAY THAT ALERT AND ANOTHER POWER STEERING WARNING CAME ON AND THERE IS NO POWER STEERING. WE LIVE ON A PLATEAU WITH CURVY ROADS DOWN TO ANY REPAIR CENTER SO ARE FEARFUL OF DRIVING NOW. WHY DOES A VEHICLE WITH UNDER 60,000 MILES EVEN HAVE A SECTION IN THE MANUAL ABOUT WHAT TO DO ABOUT A WARNING THAT WILL MOST LIKELY COST YOU $2500 (PER FORD DEALER IN SPRINGFIELD TN) AND CAUSE A DANGEROUS DRIVING SITUATION? WE TRIED SEVERAL TIMES TODAY AND RECEIVED THE WARNING EACH TIME. WE NEVER LEFT THE DRIVEWAY.

WE WERE DRIVING ON THE FREEWAY AND SUDDENLY LOST CONTROL OF THE VEHICLE, WITH NO WARNING. IT CAUSED US TO GO OFF THE HIGHWAY AND ROLLED 3-4 TIMES.IN RESEARCHING THIS, SAW A RECALL THAT AFFECTS THIS VEHICLE AND IT WAS NOT RECEIVED.

AIRBAG WARNING LIGHT TURNED IN AND WILL NOT TURN OFF. TOOK THE VEHICLE TO THE DEALER WHO STATED THE ISSUE IS A SHORTED CONNECTOR FOR THE REAR AND THAT THE AIRBAGS WOULD FAIL TO DEPLOY. THE LIGHT TURNS ON AS SOON AS THE VEHICLE IS STARTED AND NEVER TURNS OFF. THE LIGHT HAS BEEN ON FOR ABOUT THREE MONTHS BUT NO TECHNICIANS HAVE BEEN AVAILABLE TO FIND THE CAUSE.

DRIVING ON MN 61 IN MAPLEWOOD MN. WITHOUT WARNING THE POWER STEERING WENT OUT THE LITE CAME ON THAT STEERING NEEDED SERVICING NOW! MANAGED TO GET TO A SAFE PLACE TO STOP THEN DROVE IT TO SIGNAL GARAGE IN WEST ST PAUL, WITHOUT POWER STEERING. IT COST ME $2,789.00 TO HAVE THE STEERING REPAIRED. THEY REPLACED THE WHOLE POWER STEERING AND ALIGNED THE FRONT END. THE VEHICAL HAS ONLY 96,000 MILES. IT APPEARS THE STEERING IS TOO CLOSE TO THE CATILISTIC CONVERTER AND THE TURBO, THERE IS A HEAT SHIELD BUT IT NOT ENOFF TO PREVENT THE ELECTRONICS FROM OVERHEATING. YOU CANNOT REPLACE JUST THE ELECTRONICS YOU HAVE TO REPLACE THE WHOLE STEERING.

REAR TOW LINK SNAPPED WHILE WIFE WAS DRIVING ON INTERSTATE AT 70 MPH, LOST CONTROL, FISHTAILED ACROSS TRAFFIC LANES BEFORE REGAINING CONTROL AND PULLING OVER. WIFE WAS SCARED TO DEATH. HAD TOWED TO FORD SERVICE CENTER. TOLD IT WAS A RECALL ISSUE, REPAIRED FREE OF CHARGE. REPAIRED AND PICKED UP THE CAR. TWO DAYS AFTER REPAIR, 7 YEAR OLD GRANDSON AND I WERE DRIVING 65 MPH ON HWY WHEN REAR TOW LINK SNAPPED AGAIN, LOST CONTROL, FISHTAILED ACROSS TRAFFIC LANES BEFORE REGAINING CONTROL AND PULLING TO SIDE OF HIGHWAY. GRANDSON AND I WERE TERRIFIED. TOWED TO FORD SERVICE CENTER, REPAIRED TOE LINK AND REPLACED REAR TIE RODS. TOLD THE TIE RODS WHERE SO WORE OUT THAT VEHICLE WAS UNSAFE TO DRIVE. NO MENTION OF TIE ROD ISSUE FROM PREVIOUS SERVICE CENTER. PICKED UP CAR AFTER ALL REPAIRS COMPLETED. FOUR DAYS AFTER PICKING UP VEHICLE, REAR TOE LINK SNAPPED, WHILE SAME 7 YR OLD GRANDSON AND I WERE DRIVING NORTH ON INTERSTATE AT 75 MPH. LOST CONTROL, FISHTAILED ACROSS BUSY TRAFFIC LANES, CROSSED THE MEDIAN AND HIT REFLECTOR POST ON THE EDGE OF THE SOUTHBOUND LANE BEFORE REGAINING CONTROL NARROWLY MISSING ON COMING TRAFFIC. REFLECTOR POST HIT AN ONCOMING CAR CAUSING DAMAGE TO THE DRIVERS DOOR AND SIDE MIRROR. GRANDSON AND I ARE IN SHOCK, SCARED TO DEATH AS WE ALMOST HIT A CAR HEAD ON. CAR TOWED TO SAME FORD SERVICE CENTER FOR REPAIR. WHEN WE WENT CHECK ON CAR WAS TOLD BY THE STAFF THAT HE WOULD GIVE ME THE KEYS VERY HESITANTLY BECAUSE HE FELT THE VEHICLE WAS UNSAFE TO DRIVE. DID NOT TAKE CAR BE

DOOR PANEL SEPARATING FROM DOOR

POWER STEERING WENT OUT AND WILL COST OVER 2000 TO FIX

VEHICLE BEGAN TO EXHIBIT A POPPING NOISE WHILE TURNING THE STEERING WHEEL AT LOW SPEEDS OR WHILE STOPPED. INITIALLY BEGAN ONLY WHILE IN REVERSE, SLOWLY PROGRESSED TO FORWARD MOTION AS WELL. GENERALLY OCCURS ONLY WHEN TURNING THE WHEEL CLOCKWISE. TOOK TO INDEPENDENT MECHANIC WHO DIAGNOSED IT AS FAULTY ELECTRONIC STEERING RACK, HOWEVER DUE TO DESIGN COULD NOT PERFORM FURTHER DIAGNOSIS. ENTIRE RACK REPLACED UNDER EXTENDED WARRANTY. MILEAGE OF VEHICLE IS APPROXIMATELY 80,000, ISSUE BEGAN APPROX 78,000 MILES. NO DASH LIGHTS ILLUMINATED, NO FAILURE OR LOSS OF STEERING AT SPEED.

MAKING RIGHT TURN AND STEERING FAULT ASSIST LIGHT CAME ON AND NO POWER STEERING AND VEHICLE WENT OFF TO THE LEFT SIDE OF THE ROAD. VEHICLE IS BEING REPAIRED AT JONES FORD AND NEW STEERING WAS INSTALLED AND FOUND DEFECTIVE AND NEW PART IS ON ORDER FOR INSTALLATION FOR THE SECOND TIME.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING CEASED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROADWAY AND THE VEHICLE WAS RESTARTED. THE VEHICLE THEN OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO MIKE BURCH FORD BLACKSHEAR (304 WARE ST, BLACKSHEAR, GA 3151) AND IT WAS CONFIRMED THAT THE POWER STEERING ASSIST WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

LOST POWER STEERING AT 33558 MILES AND TOOK TO DEALER FIR REPAIR. THEY CLEANED POWER STEERING CONTROL MODULE TERMINAL CONTACTS AND APPLIED GREASE. 1000 MILES LATER WARNING LIGHT CAME BACK ON "STEERING ASSIST FAULT SERVICE NOW" WHILE DRIVING ON A HIGHWAY. TOOK VEHICLE TO DEALER AND NOW THEY HAVE TO REPLACE THE THE POWER STEERING CONTROL MODULE. FIRST REPAIR COST $323.54. COST TO REPLACE STEERING CONTROL MODULE WILL BE ABOUT $2300.00

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 10 MPH, SHE HAD ATTEMPTED TO MAKE A LEFT TURN AND LOST COMPLETE CONTROL OF THE POWER STEERING AS THE TRACTION CONTROL WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD THE VEHICLE TOWED TO KIA OF DULUTH (1701 W MICHIGAN ST, DULUTH, MN 55806) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO A RECALL. THE VEHICLE WAS THEN TRANSFERRED TO NORTHSTAR FORD (1420 MILLER TRUNK HWY, DULUTH, MN 55811) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND THAT THE VEHICLE WOULD HAVE TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.*DT

95K MILES. I STOPPED TO USE RESTROOM AND CANE OUT STARTED CAR TO ALARMS THAT SAID 'STEERING ASSIST FAILURE SERVICE REQUIRED. IT HAD NO POWER STEERING. AFTER MUCH RESEARCH I HAVE FOUND THIS WAS RECALLED FROM ONE FACTORY BUT IT SEEMS THE ISSUE IS MUCH WIDE SPREAD. I WAS ABLE TO STOP AND RESTART AND IT CLEARED UP ONLY TO GO OUT WHILE DRIVING

TRAVELING AT ANY SPEED, THE VEHICLE WILL NOT EXCELERATE, VIBRATES, AND AN YELLOW WRENCH APPEARS ON THE DASH WITH MESSAGE "ALL TERRAIN MANAGEMENT FAULT". IT HAS HAPPENED TWICE IN THE LAST TWO DAYS. YOU HAVE TO COAST TO A SAFE PLACE OFF THE ROAD, TURN YOUR ENGINE OFF, AND RESTART. IT HAS A LAG WHEN TRYING TO RESTART, BUT WILL START. THIS IS EXTRAORDINARILY DANGEROUS WHILE TRAVELING ON ANY ROADWAY. I AM TAKING IT TO THE DEALERSHIP TOMORROW, BUT WHAT RESEARCH I HAVE DONE STATES THIS IS A VERY COMMON OCCURRENCE. AN ISSUE WITH THE THROTTLE BODY (ETB).

WHEN THE 3RD ROW SEATS ARE MOVED BY THE POWER BUTTON, THE AIR BAG LIGHT ON THE DASH COMES ON. THERE IS AN ELECTRICAL SHORT.

I GOT IN MY CAR AND HEARD A STRANGE NOISE OUTSIDE. LOOKED AND FOUND THAT THE SMALLER PIECE OF THE DOOR HANDLE HAD FALLEN OFF. I PICKED IT UP AND GOT BACK IN THE CAR, WOULD FIX IT WHEN I GOT HOME, BUT THE DOOR WOULD NOT CLOSE/LATCH. I WAS ABLE TO GET THE PLASTIC PIECE BACK ON THE HANDLE AND WAS THEN ABLE TO SHUT THE DOOR AND DRIVE HOME. LUCKILY, THIS HAPPENED IN A PARKING LOT AND NOT WHILE DRIVING DOWN THE INTERSTATE, AS I BELIEVE THE DOOR WOULD HAVE FLOWN OPEN.

VEHICLE IN MOTION ON INTERSTATE HIGHWAY WHICH WAS BEING RESURFACED. UPON THE TRANSITION FROM SMOOTH PAVEMENT TO PAVEMENT WHICH WAS BEING SCRAPED FOR RESURFACING, THE "POWER STEERING ASSIST FAILURE" AND "SERVICE ADVANCETRAC" MESSAGES WERE DISPLAYED AND THERE WAS NO POWER STEERING ASSISTANCE AND THE DIRECTIONAL SIGNALS ONLY WORK BY HOLDING THE STALK IN THE PROPER POSITION MANUALLY. THIS OCCURRED TWICE DURING A TRIP FROM CHARLOTTE, NC TO FORT WORTH, TX. IN BOTH INSTANCES, THE ROAD CONDITIONS WERE THE SAME - TRANSITION FROM SMOOTH TO UNDULATING PAVEMENT.

THE VEHICLE SUDDENLY LOSES POWER STEERING. HAS HAPPENED AT HIGHWAY SPEEDS OF 55MPH, AT LOWER SPEEDS 25MPH, AND WHILE STOPPED IN A PARKING LOT. VEHICLE BECOMES NEAR IMPOSSIBLE TO STEER. ERROR MESSAGES OCCUR INCLUDING POWER STEERING FAULT, POWER STEERING ASSIST FAILURE.

I BOUGHT MY 2015 EXPLORER BACK IN 2018 WITH THE POPPING NOISE IN THE STEERING. I WAS TOLD BACK THEN IT WAS NORMAL. AS TIME WENT ON, THE POPPING NOISE HAS BECOME WORSE. I HAVE ADDRESSED IT OVER THE PAST WEEK, AND HAVE DETERMINED TWO THINGS. 1, THE TSB PUT OUT BY FORD FOR THE THRUST WASHERS ON THE AXLES IS A WASTE OF MONEY. 2, THE RACK AN PINION SHOULD BE THE TRUE RECALL ON THE 2011-2015 FORD EXPLORER, AND POSSIBLY NEWER MODELS FROM WHAT I HAVE READ. MINE WAS TROUBLESHOT DOWN TO THE RACK AND PINION TODAY BY MY MECHANIC, AND JUST LIKE EVERYONE ELSE HERE, IT'S GOING TO COST $2300 TO REPLACE. I HAVE HAD THE SAME PROBLEMS OF THE STEERING LOCKING UP OVER PROLONGED SITTING AS WELL. THIS IS ALARMING AND SHOULD BE ADDRESSED BY THE NHTSA, SOONER RATHER THAN LATER.

PTU LEAKING WITH 22395 MILES AND 5 YEARS AND 3 DAYS IN SERVICE. OUT OF WARRANTY BY 3 DAYS