2013 Ford Explorer complaints

THE DOOR AJAR LIGHT STAYS ON. THE DOOR SENSOR DOES NOT WORK. THE INTERIOR LIGHTS REMAIN ILLUMINATED DRAINING THE BATTERY. THE PROBLEM HAS BEEN ONGOING FOR THE PAST THREE MONTHS. THE RECALL LIST FOR FORD ON THIS ISSUE KEEPS EXPANDING - THIS WEEK TO INCLUDE FORD EDGE. OBVIOUS PROBLEM WITH FORD NEED A RECALL AS DEALER WILL NOT COVER.

WHILE DRIVING ON HIGHWAY AT 65-70 MPH I ACCELERATED TO PASS ANOTHER VEHICLE,AND SHORTLY AFTER PASSING, A STRONG SMELL OF EXHAUST FUMES OR GASOLINE ENTERED THE PASSENGER AREA. THIS HAS OCCURRED SEVERAL TIMES SINCE PURCHASING THE CAR NEW IN 2013. I CALLED MY FORD DEALER AND WAS TOLD THAT A SERVICE BULLETIN HAS BEEN ISSUED TO FIX THE PROBLEM, BUT SINCE MY VEHICLE IS NOW OUT OF WARRANTY I WOULD HAVE TO PAY FOR THE FIX. AFTER CHECKING ON LINE,THIS IS EVIDENTLY A WIDE-SPREAD PROBLEM OF A SAFETY NATURE (MY WIFE HAS ASTHMA) AND ONE THAT IS INHERENT IN MANY EXPLORERS NATIONALLY, AND IF NOT CORRECTED AT FORD'S EXPENSE BY A SPECIAL WARRANTY EXCEPTION, THEN THE VEHICLES SHOULD BE REPAIRED UNDER A SAFETY RECALL.

I HAD AN INCIDENT IN JULY 24, 2016 WHEN I CAME TO A STOP AT A HIGHWAY TOLL BOOTH THE VEHICLE STARTED STALLING THE LOW OIL PRESSURE MESSAGE CAME ON AND STALLED I RESTARTED THE VEHICLE THE MESSAGE WENT AWAY AND RAN NORMAL THOUGHT IT WAS A CLUTCH SO I LEFT IT ALIGN. CHECKED OIL LEVEL AND IT WAS NORMAL. WELL TODAY 10/06/2016 MY MOTHER IN LAW THE VEHICLE BELONGING TO HER WAS DRIVING ON THE HIGHWAY TO WHERE SPEED LIMIT IS 70MPH. TRAFFIC CAME TO A SLOW DOWN ALMOST A STOP VEHICLE DID THE SAME LOW OIL PRESSURE MESSAGE CAME ON AND STALLED WITH MY KIDS ON BOARD. SHE HAD TO PUT IN PARK AND RESTARTED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY POSING DANGER TO OTHER MOTORIST AND MOST IMPORTANT MY FAMILY. SOMETHING NEEDS TO BE DONE BEFORE SOMETHING BAD HAPPENS TO SOMEONE THAT COULD HAVE BEEN PREVENTED BY A RECALL AND FURTHER INVESTIGATION. THANK YOU FOR YOUR COOPERATION. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. AFTER IT RAINED, THE VEHICLE ACCUMULATED WATER ON THE INTERIOR PASSENGER FLOOR, THE SEAT BELTS WERE SATURATED, AND WATER ENTERED THROUGH THE VENTS AND POURED OUT FROM THE HEADLIGHTS. WHEN THE VEHICLE CAME TO A STOP, THE CONTACT HEARD THE SOUND OF WATER THROUGHOUT THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO OBSERVED THE SMELL OF MOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

THE "DOOR AJAR" LIGHTS DO NOT GO OFF FOR THE FRONT PASSENGER AND FRONT DRIVERS DOORS. IT APPEARS THE DOORS ARE SHUT, BUT THE CENSORS DO NOT GO OFF. BECAUSE THE CENSORS DO NOT GO OFF, THE DOME LIGHT STAYS ON MAKING IT HARD TO SEE AT NIGHT AND DRAINING THE BATTERY. THE DOORS DO NOT LOCK MAKING IT A SAFETY ISSUE. WHEN THE DRIVERS DOOR CENSOR IS ON, IT SETS OFF OTHER ALERTS LIKE "SHIFT TO PARK" AND "ENGINE IS ON" BECAUSE IT THINKS THE DOORS ARE OPEN AND IT CONTINUOUSLY BEEPS OR ALERTS ME. THIS HAS BEEN HAPPENING FOR ALMOST ONE YEAR. I TOOK IT TO THE DEALERSHIP AND THEY CHARGED ME TO CLEAN THE LATCH. THEY SAID THIS HAD BEEN AN ISSUE WITH OTHER EXPLORERS AND SOMETIMES IT HELPS, SOMETIMES IT DOES NOT. IT DID NOT HELP. I HAVE BEEN DEALING WITH IT FOR ALMOST A YEAR. THE DOME LIGHT STAYS ON EVEN WHEN THE KEYS ARE NOT IN THE IGNITION. THESE CENSORS COME ON WHEN THE ENGINE IS STARTED, IN PARK, AND SOMETIMES RANDOMLY WHILE DRIVING.

ON AUG.3TH, 2016 I WAS DRIVING MY FORD EXPLORER 2013 ON A FREEWAY GOING APROX. 65MILES/HR. AT ONE POINT A WRENCH LIGHT CAME ON AND THE VEHICLES ENGINE QUIT. I MADE SURE TO PUT MY HAZARD LIGHTS ON AND SLOWLY CHANGED LANES TO GET OUT OF THE WAY. THIS WAS VERY DANGEROUS AS THE FREEWAY IS UNDER HEAVY CONSTRUCTION SO THERE NOT MUCH SPACE TO PULL OVER SAFELY. I MANAGED TO FIND THE "SAFEST" SPOT AND STOPPED THE VEHICLE. I TURNED EVERYTHING OFF AND WAS ABOUT TO CALL FOR HELP . I FIGURED I SHOULD TRY AND START IT UP AND SEE IF IT WILL MOVE FROM ME INSTEAD. ONCE I DID THIS, AND I KNEW THAT IF I GAVE IT SOME GAS THE VEHICLE WOULD GO, I TOOK IT BACK HOME AND LEFT IT THERE UNTIL I COULD GET IT TO THE MECHANICS. THE MECHANIC WE USED SAID HE'S SEEN THIS QUITE OFTEN AND ITS SOME TYPE OF SENSOR THAT GIVES THE ENGINE THE FUEL IT NEEDS TO RUN. UNFORTUNATELY, THE SENSOR FAILED. WE GOT IT FIXED BUT FORD WOULD NOT COVER FOR THIS. I UNDERSTAND THAT THE WARRANTY IS FINISHED ON THIS VEHICLE BUT THERE IS NOT ENOUGH MILES ON IT TO WARRANT THIS TYPE OF FAULT. THE VEHICLE IS ONLY 3 YEARS OLD TOO! I WAS AND STILL AM VERY UPSET THAT THEY WILL NOT HELP US PAY FOR THIS FAULTY SENSOR. I WOULD LIKE TO KNOW HOW TO PUT FURTHER ACTION ON THIS PROBLEM AS I AM SURE THERE HAVE BEEN MANY OTHER FORDS WITH THE SAME PROBLEM.

DOOR AJAR WARNING LIGHT WILL NOT TURN OFF AFTER CAR HAS BEEN STARTED. PROBLEM WAS BROUGHT TO FORD DEALERSHIP'S ATTENTION BUT WOULD NOT COVER UNDER THE 3 YEAR WARRANTY AS WE MISSED THE CUTOFF BY 2 MONTHS. THIS CONDITION HAS LASTED FOR 6 MONTHS AS WE CONTINUE TO HOPE THAT A RECALL NOTICE IS ISSUED.

SHIFT TO PARK ISSUE - THE VEHICLE IS IN PARK BUT THE DASH LIGHTS UP AND SAYS "SHIFT TO PARK'. THIS HAPPENS EVEN THOUGH THE VEHICLE IS ACTUALLY IN PARK. AFTER SEVERAL TRIES CANNOT GET THE DASH LIGHT TO TURN OFF. PROBLEM IS EVEN THOUGH THE CAR IS TURNED OFF THE BACK LIGHT ON THE DASH WILL STAY ON THUS DRAINING THE BATTERY. IF YOU DON'T DRIVE THE CAR FOR A FEW DAYS YOU COULD COME OUT TO A CAR THAT WON'T START BECAUSE OF A DEAD BATTERY. HAD IT FIXED AT MY LOCAL DEALERSHIP COSTING ROUGHLY $500. THE TECHNICAL SERVICE BULLETIN THAT IS OUT ON THE ISSUE SAYS TO REPLACE THE ENTIRE SHIFTER. THE PROBLEM IS SOMETHING ON THE INSIDE OF THE SHIFTER. MY VEHICLE HAS LESS THAN 60,000 MILES. THIS IS A VERY COMMON PROBLEM (JUST GOOGLE "SHIFT TO PARK"). ACCORDING TO THE TSB THIS AFFECTS EXPLORER, EDGE, AND SOME LINCOLN MODELS AS WELL. DISAPPOINTED FORD WILL NOT TAKE CARE OF SINCE THIS IS A SAFETY ISSUE. DEALERSHIP SERVICE MANAGER SAYS FORD SHOULD PAY FOR IT (BOB UTTER FORD) AND FORD CUSTOMER SERVICE LINE SAYS THEY ONLY PAY FOR ITEMS UNDER WARRANTY, RECALLS, AND THE CUSTOMER SATISFACTION PROGRAM. THIS DOES NOT FALL UNDER ANY OF THOSE PER FORD. FORD SHOULD ANTI UP FOR THIS AS A RECALL SINCE IT IS A SAFETY ISSUE AND A VERY COMMON PROBLEM. VEHICLE STATIONARY DURING PROBLEM.

TAKATA RECALL FORD 2013 EXPLORER WAS TAKEN INTO HARRISON FORD, WELLINGTON OH ON MAY 5/15/2015 FOR NHTSA RECALL 15V171 (INTERIOR DOOR HANDLE SPRING). DROPPED OFF AND PICKED UP SAME DAY. EXPLORER WAS AND STILL HAVING SIGNALS AS FRONT DRIVER SIDE AJAR. FOR A WHILE THE DOOR HAD QUIT TO MY KNOWLEDGE. FAST FORWARD TO TODAY 9/29/2016 EXPLORER WAS TAKEN INTO DEALERSHIP FOR CONTINUOUS DISPLACEMENT FOR DOOR BEING "AJAR". DEALERSHIP ABOVE PRINTED THE NOTES ABOUT CAR HAVING FACTORY RECALL BEING DONE. EVEN THE SERVICE DESK CLERK QUESTIONED SAID NOTES FROM TECHNICIAN. AS A RESULT I WAS CHARGED $106.94 FOR A DIAGNOSTIC, AND EXPLORER WAS NOT FIXED. I EVEN ASKED WHY WOULD MY VIN SHOW UP ON THIS WEBSITE " NHTSA" . NO ANSWER. THE DRIVER DOOR WILL NOT CLOSE, PER MY INFORMATION SCREEN. IT CONCERNS ME IF IT IS NOT CLOSED, COULD IT BE THE SPRING FROM THE RECALL THAT WAS NOT FIXED? I DO HAVE AN INVOICE ATTACHED TO SHOW WORK WAS SUPPOSEDLY COMPLETED ON SAID DAY. ALSO TODAY I WAS CHARGED $2.55 FOR A HANDLE I WAS NEVER MADE AWARE OF TODAY 9/29/2016

THE DRIVER SIDE DOOR AT TIMES WILL NOT LATCH, HAS SWUNG OPEN WHILE DRIVING, AND THE DOOR HANDLE AT TIMES IS ALMOST FALLING OFF.

MY WIFE WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE WERE DRIVING ON THE FREEWAY IN THE NUMBER 1 LANE AT ABOUT 65 MPH. WE FELT A JOLT, THE WRENCH WARNING LIGHT IMMEDIATELY CAME ON STATING "SEE OWNER'S MANUAL". THE VEHICLE LOST ACCELERATION, THE GAS PEDAL WAS NOT WORKING AND THE VEHICLE WOULD NOT ACCELERATE. WHILE THE VEHICLE STILL HAD FOWARD MOMENTUM, MY WIFE HAD TO QUICKLY CROSS SEVERAL LANES TO AVOID BEING HIT FROM OTHER VEHICLES SO THAT WE WOULD NOT GET STUCK IN THE MIDDLE OF THE FREEWAY. WE WERE ABLE TO COAST OFF THE FREEWAY AND STOP. THE VEHICE WAS PLACED IN PARK AND SHE SHUT THE ENGINE OFF. AFTER APPROX 5 MINUTES, WE RESTARTED THE VEHICLE, THE WARNING LIGHT WAS GONE, THE VEHICLE OPERATED AS NORMAL AND WE WERE ABLE TO DRIVE HOME. ACCORDING TO THE FORD DEALERSHIP, THE ELECTRONIC THROTTLE BOX HAS TO BE REPLACED. THIS VEHICLE IS ONLY 3 1/2 YEARS OLD WITH 29,000 MILES. THIS SHOULD NOT HAVE OCCUERED. THIS PARTICULAR PART IS NOT ON FORDS CUSTOMER SATISFACTION PROGRAM. THE PART IS DEFECTIVE AND FORD IS REPLACING THEM ON OTHER VEHICLES BUT NOT ON THE FORD EXPLORER.

CORROSION BUBBLES ON HOOD. IT IS A SAHEM ON A 2013 TRUCK.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GRILL ASSEMBLY/VENT AIR, MOLDING, VALVE ASSEMBLY, AND AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,897. ..UPDATED 10/13/16 *BF UPDATED 10/18/16.*JB

WHILE DRIVING AN ERROR MESSAGE WITH WRENCH SYMBOL CAME ON AND CAR WOULDN'T MOVE. I PRESSED GAS PEDAL AND STILL WOULDN'T GO. I WAS DRIVING ON A CITY STREET IN HEAVY TRAFFIC..

WHILE DRIVING OUR 2013 EXPLORER ON I 95 WE LOST POWER STEERING, WARNING LIGHT CAME ON AND DRIVING BECAME EXTREMELY DIFFICULT. WE WERE DRIVING THE SPEED LIMIT OF 70 MPH AND REDUCED SPEED. MADE IT HOME, PARKED AND TURNED OFF VEHICLE. RESTARTED VEHICLE AND HAD TOTAL LOSS OF STEERING. STEERING WHEEL LOCKED COMPLETELY. VEHICLE WAS TOWED TO DEALERSHIP WHERE PURCHASED. STEERING GEAR ASSEMBLY HAD TO BE REPLACED DUE TO POWER STEERING GEAR HAS INTERNAL FAULT. WE HAVE BEEN TOLD OUR VEHICLE VIN # IS NOT CURRENTLY ON THE RECALL LIST.

POWER STEERING WENT OUT, UNABLE TO DRIVE VEHICLE ANYWHERE. VERY DANGEROUS, COULD HAVE CAUSED A WRECK.

WHILE DRIVING AT NIGHT ON A BACK ROAD THE DRIVER'S SIDE DOOR OF MY FORD EXPLORER SUDDENLY OPENED FOR NO REASON WHILE THE VEHICLE WAS IN MOTION. THE SUDDEN DOOR OPENING CAUSED ME TO SWERVE AND I HIT THE PASSENGER SIDE MIRROR ON A SIGN POST. UPON EXAMINATION AFTER PULLING OVER, THE DRIVER'S SIDE DOOR HANDLE APPEARED TO BE DEFECTIVE. IT HAD FALLEN APART, A SMALL LATCH IN THE HANDLE WAS BROKEN CAUSING IT COME LOOSE ON THE EXTERIOR OF THE DOOR FOR NO REASON. THE DRIVER'S SIDE DOOR HANDLE, THE PASSENGER SIDE MIRROR, AND THE PASSENGER SIDE WINDOW ENDED UP HAVING TO BE REPLACED. DUE TO RESOURCEFULNESS OF MY HUSBAND, WE WERE ABLE TO OBTAIN PARTS AND REPAIR THE DAMAGES OURSELVES BUT THE COST OF THE PARTS ALONE TOTALED IN EXCESS OF $400.00.

CHECK ENGINE LIGHT CAME ON AND I LOST ALL POWER STEERING ON THE CAR. WAS ABLE TO PULL OVER. RESTARTED THE CAR AND POWER STEERING CAME BACK.

VEHICLE IS A 2013 EXPLORER XLT THAT WAS PURCHASED NEW. IT HAS 69K AND IS OUTSIDE THE 5YR/60K POWERTRAIN WARRANTY. MY WIFE COMMUTES TO WORK AND DRIVES THE KIDS TO SCHOOL. WE DO NOT TOW OR HAUL ANYTHING WITH IT. A FEW DAYS AGO SHE WAS PULLING OUT OF THE DRIVEWAY AND HIT ABOUT 20MPH WHEN IT LOST POWER AND WOULDN'T ACCELERATE (LIKE IT WAS IN NEUTRAL). SHE PULLED OVER AND TRIED TO TURN AROUND, BUT THERE WAS NO REVERSE. WAS ABLE TO GET HOME WITH HELP FROM A NEIGHBOR. IF THIS HAD HAPPENED ON THE HIGHWAY OR AT AN INTERSECTION THE RESULTS COULD HAVE BEEN VERY DIFFERENT POSSIBLY RESULTING IN INJURY OR DEATH. I DROVE IT AND THE CHECK ENGINE LIGHT WAS ON AND "TERRAIN MANAGEMENT SYSTEM FAULT LIGHT CAME ON. IT THROUGH A FEW CODES P0756, P2701, AND U3003. HAD IT TOWED TO DEALER AND THEY ULTIMATELY ARE SAYING THE CODES MEAN THAT THERE IS A MECHANICAL FAILURE OF THE TRANSMISSION AND IT NEEDS TO BE REPLACED TO THE TUNE OF $5,800. I CALLED FORD CUSTOMER SERVICE AND THEY HAVE YET TO DO ANYTHING. I FIND IT APPALLING THAT A 3 YEAR OLD CAR WITH UNDER 70K HAD A TOTAL CATASTROPHIC FAILURE OF THE TRANSMISSION AND I'M EXPECTED TO COVER THE ENTIRE COST.

VEHICLE WILL NOT SHIFT INTO PARK. RECEIVE MESSAGE "SHIFT TO PARK". AFTER SEVERAL ATTEMPTS, WILL EVENTUALLY SHIFT TO PARK (SO FAR). FAMILIAR WITH SEVERAL COMPLAINTS OF SAME ISSUE ON FORD EXPLORER AND EXPEDITIONS WITH CENTER CONSOLE

THE POWER STEERING ASSIST HAS DEFAULTED NUMEROUS TIMES AND LOCKED MY STEERING WHEEL UP. TURNING THE CAR OFF AND BACK ON HAS RESOLVED THE MATTER FOR NOW, BUT I AM AFRAID IT WILL LOCK UP WHILE DRIVING AT A HIGHER RATE OF SPEED. THE SERVICE ADVANCE TRAC WARNING HAS ALSO COME UP A COUPLE OF TIMES. ALL 4 OF THE STEERING DEFECTS HAVE OCCURRED BETWEEN THE DATES OF SEPTEMBER 1ST AND SEPTEMBER 5TH, 2016.

THIS EVENING MY WIFE RAN A FEW ERRANDS AND AFTERWARDS LITERALLY STUMBLED INTO OUR HOME BECAUSE OF HOW DIZZY SHE WAS. I ASKED HER WHAT WAS WRONG AND SHE SAID SHE ACCELERATED QUICKLY TO GET ON A BUSY CITY STREET NEAR OUR HOUSE COMING HOME AND SHE SUBSEQUENTLY INHALED AN "EXHAUST/BURNT HAIR" SMELL FROM INSIDE THE CAR. SHE COULD BARELY EVEN STAND STRAIGHT. WE HAVE 2 SMALL CHILDREN AND THE EXHAUST/GAS SMELL HAS PROGRESSIVELY GOTTEN MORE AND MORE NOTICEABLE WHEN ACCELERATING QUICKLY. WE'VE NOW HAD THE VEHICLE 2.5 YEARS APPROXIMATELY. EVERY TIME WE FILL THE VEHICLE UP WITH GAS, THE FUMES LINGER INSIDE THE CAR FOR OVER 24 HOURS. I'M SERIOUSLY WORRIED ABOUT MY FAMILY'S SAFETY AT THIS POINT AND WE'RE WONDERING WHAT ACTION TO TAKE NEXT SINCE WE DON'T WANT TO CONTINUE DRIVING A POTENTIALLY HAZARDOUS VEHICLE. UNFORTUNATELY, WE LIVE IN A WARM STATE AND HAVE TO UTILIZE THE AC WITH THE WINDOWS UP ALMOST EXCLUSIVELY.

I PURCHASED THIS CAR BRAND NEW AND THEN NOT LONG MEANING MONTHS 6 MONTHS OR SO AFTER OWNING IT AFTER A RAIN I STARTED HEARING SPLASHING SOUNDS FROM THE BACK AND I FOUND WATER ALL IN THE BACK WHERE THE SPARE TIRE IS LOCATED AND THEN WATER ALL IN THE BACK SEAT FLOOR AND UNDER THE DRIVERS SEAT. THE DEALERSHIP WOULD NOT LOOK AT THE CAR AS THEY BLAMED ME FOR NOT ROLLING UP MY WINDOWS AND AFTER COMPLAINING TO THE OWNER THEY WERE FORCED TO LOOK AND FOUND THE BACK HATCH HAD A CRACK UP UNDER THE RACK AREA, WHICH WAS CAUSING WATER TO COME IN THE CAR, THE SUN ROOF SMALL TUBES CLOGGED AND COVERED BY A RUBBER LINING CAUSING WATER TO BACK UP INTO THE BACK SEAT FLOORS. I WAS TOLD THIS WAS SOMETHING I NEEDED TO TAKE CARE OF AS I NEEDED TO BLOW ARE PRESSURE IN THESE SMALL TUBES OFTEN TO CLEAR DEBRIS TO PREVENT WATER FROM BACKING UP AND GOING INTO THE BACK SEAT. THIS IS A DESIGN FLAW AND THE CAR SMELLS OF MOLD AND STILL IS TAKING IN SO MUCH WATER AND THE FLOOR I FEEL IS GOING TO RUST OUT AND RENDER THE CAR USELESS. AS I HAVE OWNED MANY CARS WITH SUNROOFS AND NEVER HAVE I EVER HAD TO DO THAT AND OTHERS WHO OWN THIS KIND OF CAR DO NOT HAVE THIS ISSUE.

I HAD A COMPLETE SERVICE PERFORMED ON MY REAR BRAKES DUE TO THEM DRAGGING AND BEING COMPLETELY WORN IN JUNE/2016, LESS THAN THREE MONTHS LATER THE PASSENGER SIDE REAR BREAK IS DRAGGING AGAIN AND OVERHEATING. SINCE IT'S BEEN LESS THAN THREE MONTHS, I WOULD IMAGINE THAT CORROSION IS NOT THE ISSUE.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THERE WERE STRONG FUMES EMITTING INTO THE CABIN OF THE VEHICLE, WHICH CAUSED NAUSEA AND HEADACHES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING SEIZED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,365. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, EXHAUST FUMES EMITTED INTO THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

IN TWO SEPARATE INCIDENTS, WHILE DRIVING 70 MPH ON AN INTERSTATE, THE WINDSHIELD TRIM FLEW OFF THE VEHICLE STRIKING ANOTHER VEHICLE ON THE INTERSTATE. THE TRIM CAME OFF BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE.

WHILE DRIVING AIR CONDITIONING CLUTCH SEIZED AND CAME APART DESTROYING SERPENTINE BELT

THE SERVICE POWER STEERING WARNING APPEARED ON THE DASHBOARD WHILE TOWING A CAMPER AT 65MPH ON THE NYS THRUWAY I PULLED INTO A SERVICE AREA SHUT OFF THE CAR AND CALLED THE FORD DEALERSHIP SERVICE DEPT. WHERE I BOUGHT THE CAR THE SERVICE REP TOLD ME THAT THE VEHICLE WAS NOT SAFE TO DRIVE HE ASKED ME TO START THE CAR AND SEE IF THE POWER STEERING STILL WORKED I DID IT AND THE POWER STEERING DID NOT WORK THE REPAIR WAS DONE AT NO CHARGE UNDER MY WARRANTY WITH NO EXPLANATION AS TO WHY IT HAPPENED

UPON HEAVY ACCELERATION I SMELL A VERY STRONG GAS SMELL. IT IS SO BAD I HAVE TO ROLL DOWN ALL WINDOWS AND AIR OUT CABIN. IT MAKES ME VERY DIZZY TO THE POINT OF HAVING TO PULL OFF ROAD ON MANY OCCASIONS. IT GIVES ME A HEADACHE AND AT THIS POINT I AM SCARED TO DRIVE IT OR HAVE MY KIDS IN CAR. I AM SCARED TO PULL OUT IN TRAFFIC OR ACCELERATE VERY FAST BECAUSE OF THE SMELL AND I AM AFRAID OF WHAT IT IS DOING TO ME AND MY FAMILY PHYSICALLY WITH THE PROLONGED EXPOSURE. FORD SAYS NOTHING IS WRONG WHEN I TOOK IT TO DEALERSHIP. PLEASE HELP.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A BOLT LOCATED IN THE STEERING WHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,688. UPDATED 09/30/16*LJ UPDATED 10/04/16.*JB

3RD ROW DRIVERS SIDE SEAT BELT LEAKS WATER. MULTIPLE ONLINE INQUIRIES FROM OTHERS. AFFECTS USABILITY OF THE SEATBELT.

VEHICLE LOST ACCELERATION (NO POWER,) ON HIGHWAY. HAD TO PULL OVER AND BARELY AVOIDED AN SEVERE ACCIDENT. ORANGE WRENCH CAME ON SIGNALING A PROBLEM. SHUT CAR OFF AND RESTARTED, LIMPING HOME. SERVICE WAS DONE REPLACING FAULTY THROTTLE BODY CONTROL.

EXHAUST SMELL IN CABIN DURING HEAVY LOADS ON ENGINE. I HAVE HAD THE TSB COMPLETED BY FORD AND STILL HAVE THIS PROBLEM.

STEERING FAILS ON THE HIGHWAY. THE SERVICE POWER ASSIST AND SERVICE ADVANCE TRAC WARNINGS COME ON. THE VEHICLE LOOSES POWER STEERING ASSIST AND IT WILL NOT RESET BY TURNING THE VEHICLE OFF. THE BLINKERS WILL ALSO NOT WORK WHEN THIS ERROR HAPPENS. IT HAS ALREADY BEEN TO THE DEALER TO BE "REPROGRAMMED" BUT THAT FIX ONLY LASTED 1 1/2 DAYS. VEHICLE IS NOW UNDRIVABLE WITHOUT REPLACING THE UNIT, WHICH IS UNDER RECALL FOR 1.5 MILLION OTHER FORD VEHICLES.

ON JULY 5, 2016 I FELL ASLEEP WHILE DRIVING MY EXPLORER IN I-495 SOUTH OF BOSTON AT ABOUT 1:00 P.M. I READ AN ARTICLE ABOUT EXHAUST FUMES IN THE CABIN OF THIS MODEL. WAREHAM FORD SAID THAT MY CAR HAD THIS PROBLEM AND REFERRED ME TO TSB 14-0130 SHOWING THAT FORD KNOWS OF THIS PROBLEM. I WAS CHARGED $700.72 TO CORRECT THIS DANGEROUS PROBLEM. I THINK FORD SHOULD RECALL THESE VEHICLES AND PAY TO FIX THEM. FORTUNATELY, THERE WERE NO INJURIES OR PROPERTY DAMAGE IN MY CASE BUT THAT MIGHT NOT BE SO FOR THE NEXT PERSON.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE ATTEMPTING TO ACCELERATE ABOVE 30 MPH WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE FILLED UP WITH CARBON DIOXIDE FUMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,370.

THE THROTTLE BODY FAILS CAUSING MY VEHICLE TO ENTER "LIMP" MODE REGARDLESS OF LOCATION OR CURRENT SPEED. WILL GO 70 ON A HIGHWAY THEN ALL OF THE SUDDEN LOSE SPEED AND SPEED CONTROL. THIS ISSUE CAN ALSO HAPPEN WHEN ACCELERATING, SLOWING DOWN, ETC. THE BIGGEST WORRY IS LOSING SPEED CONTROL REGARDLESS OF LOCATION. THIS ISSUE HAS BEEN IDENTIFIED IN OTHER FORD MODELS AND IS BEING VOLUNTARILY REPAIRED (BY FORD). HOWEVER, FOR SOME REASON THE 2013 FORD EXPLORER WAS NOT INCLUDED IN THIS. OBVIOUSLY LOSING THROTTLE CONTROL WHILE DRIVING, HENCE FORDS VOLUNTARY REPAIR OF THE ISSUE. THE ISSUE STARTED TWO WEEKS AGO AND RANDOMLY HAPPENS. LAST HAPPENED ON 05 AUG 2016.

THE DOOR SENSOR INDICATES THE DOOR IS OPEN WHEN IN REALITY IT IS CLOSED. THIS CAUSES A WARNING BELL THAT DOES NOT CEASE AND KEEPS THE DOME LIGHT ILLUMINATED. THIS CONDITION ALSO CAUSES THE ALARM SYSTEM TO GO OFF RESULTING AT TIMES IN A POLICE RESPONSE. IN ORDER TO ALLEVIATE THE PROBLEM YOU MUST SHUT THE DOOR REPEATEDLY, SOMETIMES A DOZEN TIMES OR MORE. THIS ALSO HAS RUN THE BATTERY DOWN DUE TO THE DOME LIGHTS AND ACCESSORIES STAYING ON. APART FROMT HE OBVIOUS FRUSTRATION THIS PROBLEM IS POTENTIALLY DANGEROUS. THIS IS NOT A ONE TIME THING BUT A CHRONIC AND REPEATED PROBLEM THAT HAS NO REAL RESOLUTION. I SEE OTHER FORD USERS ARE EXPERIENCING SIMILAR PROBLEMS WITH THEIR FORD EXPLORERS.

WHEN THE AIR CONDITIONER IS SET TO FRESH AIR AND NOT RECIRCULATE, EXHAUST FUMES ENTER THE PASSENGER CABIN UNDER HARD ACCELERATION. THIS CAN BE REPRODUCED EVERY TIME BY A SLOW SPEED OF 5 MILES AND THEN HARD ACCELERATION UNTIL SPEED LIMIT. THIS THEN LEAVES THE CABIN FULL OF STRONG EXHAUST FUMES. ON LONG ROAD TRIPS WE OFTEN HAVE HEADACHES THAT WE BELIEVE IS CAUSED BY THIS EVEN WITHOUT HARD ACCELERATION.

SINCE THE FIRST WEEK OF OWNING THIS VEHICLE, WE BECAME AWARE OF A VERY STRONG EXHAUST SMELL INSIDE THE CABIN UPON HARD ACCELERATION. IT HAPPENS EVERY TIME. FIRST COMPLAINED TO DEALERSHIP WHEN I BROUGHT IN FOR FIRST OIL CHANGE AND THEY BASICALLY BLEW ME OFF AND CLAIMED THEY FOUND NOTHING. THAT WAS BACK IN 2013. WE HAVE SINCE USED A CARBON MONOXIDE TESTER IN THE VEHICLE THAT CONFIRMS AN ISSUE WITH LEVELS INSIDE THE VEHICLE. THIS HAS OCCURRED REPEATEDLY EVERY TIME WE ACCELERATE HARD FROM THE FIRST WEEK WE OWNED THE VEHICLE, TO CURRENTLY. IT SEEMS LIKE IT MIGHT EVEN BE GETTING STRONGER IN SMELL AND LINGERS LONGER.

I HAVE TAKEN MY 2013 EXPLORER INTO THE DEALER SHIP TWICE THE FIRST TIME I TOOK MY CAR IN I TOLD THEM THEIR WAS SOME THING WRONG WITH THE IDEAL. WHEN I'M SITTING WITH IT IDALING IT FEELS LIKE THE CAR WANTS TO DIE. DID NOT FIX IT THEN WAS STILL UNDER WARRANTY. TOOK IT BACK IN A FEW MONTHS LATER COMPLAINING OF THE SAME THING THE DEALERSHIP SAID IT WAS MY THROTTLE BODY IT WOULD COST ME 450.00 TO FIX IT. THAT IT SHOULD OF BEEN DONE THE FIRST TIME. SECOND COMPLAINT IS THAT WHEN THE OUT SIDE AIR IS OFF AND HAVE THE HEATER/AIR CONDITIONING ON HAVING TO ACCELERATE UP A HILL OR ANYTHING THAT REQUIRES TO STEP ON THE GAS WE GET A LOT OF FUMES INTO THE CAR. HAVING TO ROLL THE DOWN THE WINDOWS TO GET THE FUMES OUT.

TURN SIGNALS MALFUNCTIONED CONSTANTLY. PROBLEM ALLEGEDLY CAUSED BY FAULTY INSTALLATION OF BOTH WIRING HARNESSES AT FACTORY. BOTH WERE REPLACED. SECOND VEHICLE IN OUR FLEET WITH THIS PROBLEM. VEHICLE STARTED LOSING ACCELERATION; PROBLEM TRACED TO FAULTY THROTTLE BODY. SECOND VEHICLE IN OUR FLEET WITH THIS PROBLEM.

ON TWO SEPARATE OCCASIONS, THE CAR STALLED AFTER DE-ACCELERATING TO A STOPPED POSITION AND MADE A "CLUNK" SOUND FROM THE TRANSMISSION AREA. DURING THE FIRST EVENT AT A TRAFFIC LIGHT, A VERY NOTICEABLE "CLUNK" WAS HEARD THAT SOUNDED LIKE THE TRANSMISSION. THE CAR WAS RE-STARTED AND SEEMED TO DRIVE NORMALLY. TO BE ON THE SAFE SIDE, WE BROUGHT THE CAR TO THE DEALERSHIP TO HAVE IT CHECKED BUT THEY COULD FIND NOTHING WRONG. DURING THE SECOND EVENT AT A STOP SIGN, ANOTHER VERY NOTICEABLE "CLUNK" WAS HEARD FROM THE UNDERSIDE OF THE CAR AND THE CAR ACTUALLY SHIFTED SO THAT IT WAS FELT BY THE BODY. AFTER RE-STARTING THE CAR THIS TIME AND PLACING IT INTO DRIVE, THIS TIME THE CAR DID NOT MOVE WHEN PRESSING DOWN ON THE GAS PEDAL. INSTEAD, ONLY THE ENGINE REVVED UP. IN ADDITION, WHEN PUTTING THE GEAR INTO THE REVERSE OR DRIVE POSITION, THAT LOUD "CLUNK" SOUND AND THE PHYSICAL SHIFTING OF THE VEHICLE ALSO HAPPENED. BECAUSE THE CAR WOULD LITERALLY NOT GO, WE CALLED FOR A TOW-TRUCK AND TOOK IT TO THE FORD DEALERSHIP. AT THE DEALERSHIP, A CUSTOMER CARE REP AND A TECHNICIAN CAME OUTSIDE TO LOOK AT THE CAR. WHEN PUTTING THE CAR INTO REVERSE AND DRIVE, THE SAME "CLUNK" AND SHIFTING OF THE VEHICLE WAS OBSERVED AND ACKNOWLEDGED BY BOTH MEN. HOWEVER, AT THIS POINT THE CAR WOULD MOVE FORWARD WHEN APPLYING THE GAS. WE LEFT THE CAR AT THE DEALERSHIP FOR EVALUATION. WHEN FOLLOWING UP EARLY THE NEXT WEEK, ,WE WERE INFORMED THAT THEY HAD DRIVEN THE CAR ABOUT 100 MILES OVER THE COURSE OF THREE TRIPS AND T

LOSS OF POWER STEERING WHILE DRIVING.

I PURCHASED A NEW 2013 FORD EXPLORER IN PUERTO RICO ON NOVEMBER 2014. SINCE THE FIRST DAY IT LEAKED EXHAUST FUMES INTO THE CABIN WHEN ACCELERATING. AFTER MORE THAN 10 SERVICE VISITS TO THE DEALERSHIP, I WAS TOLD BY FORD FIELD SERVICE ENGINEER CARLOS J. DOMINGUEZ "THERE WAS NOTHING MORE THEY COULD DO ABOUT THE PROBLEM BECAUSE IT WAS CAUSED THE VEHICLE'S DESIGN, THE ANGLE AND HEIGHT IT STANDS FROM THE ROAD AND THE VACUUM THAT CAUSED WHEN THE VEHICLE ACCELERATED". I WAS DIAGNOSED WITH LYMPHOMA - CANCER A YEAR AND A MONTH AFTER I PURCHASED MY 2013 FORD EXPLORER. I TRADED IT IN FOR A NEW 2016 FORD EXPLORER LAST MAY IN THE HOPE THE NEW MODEL DID NOT HAVE THE SAME ISSUE, BUT IT DOES. AFTER DEALERSHIP CONSULTED FORD, THEY ASKED ME TO BRING THE UNIT IN TO PERFORM THE SAME REMEDIES AS MY PREVIOUS 2013 FORD EXPLORER UNIT. CONSULTED MY ONCOLOGIST AND WE ARE LOOKING INTO THE POSSIBILITY THAT MY 2013 FORD EXPLORER MIGHT HAVE CAUSED MY LYMPHOMA CANCER.

EXHAUST SMELL IN INTERIOR OF VEHICLE. I TYPICALLY DRIVE WITH A/C OR HEAT ON (SEASONALLY) AND ALWAYS USE OUTSIDE AIR (NO RE-CIRCULATION). SMELL IS MORE NOTICEABLE WHEN IDLING AT A STOP LIGHT OR OTHERWISE NOT IN MOTION. HAVE TRIED TWO SERVICE CALLS RECENTLY WITH NO RESOLUTION. AN ADDITIONAL RELATED ISSUE IS AN EVEN STRONGER FUEL SMELL IN MY GARAGE. THIS IS MORE OF A PRE-COMBUSTION SMELL. THE DEALER REPORTED THAT THIS IS NORMAL AS A RESULT OF THE CAPLESS GAS TANK FILTER SYSTEM. DEFINITELY A HEALTH HAZARD FOR ANYONE ENTERING THE GARAGE, AND THE SMELL GETS INTO THE HOUSE. THESE ISSUES HAVE PERSISTED FOR THE PAST 6-12 MONTHS, GETTING WORSE OVER TIME. TO DATE, THE DEALER HAS NO RESOLUTION FOR EITHER ISSUE. PLEASE HELP.

ON 7/29/16 AS I WAS DRIVING HOME (LESS THAN A TEN MILES) AFTER WASHING MY VEHICLE A WARNING LIGHT WITH A WRENCH CAME ON AND I LOSS ACCELERATION VEHICLE WENT FROM 50 MPH TO 5 MPH UNSURE DUE SPEEDOMETER BECOMING INOPERATIVE I PULLED OVER INTO A SHOPPING CENTER STOPPED ENGINE AND RESTARTED IT AGAIN I THEN PUT THE VEHICLE IN DRIVE AT WHICH TIME I HAD ACCELERATION AGAIN AT WHICH TIME I CONTINUED HOME ARRIVED AND PARKED THE VEHICLE.

EXHAUST FUMES IN OCCUPANT COMPARTMENT. WHILE ACCELERATING EXHAUST FUMES ARE ENTERING THE PASSENGER CABIN. THIS PROBLEM IS NOT LIMITED TO JUST THE EXPLORER. OUR 2013 FORD EDGE ALSO HAD THE SAME ISSUE.