2013 Ford Explorer complaints

EXHAUST FUMES WHEN RUNNING AC STILL A PROBLEM AFTER THE FIELD SERVICE ACTION PERFORMED BY THE FORD DEALER. CAUSING HEADACHES AND LIGHTHEADED AFTER DRIVING WITH AC ON MY COMMUTES DUE TO LONG TIME EXPOSURE TO FUMES IN THE CABIN. HAVE TO TURN OFF AC AND OPEN MY WINDOWS. FEEL UNSAFE DRIVING MY VEHICLE CANNOT USE AC AND CALIFORNIA TEMPERATURES IN THE SUMMER OVER 90 DEGREES

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. PRIOR TO THE FAILURE, THE STEERING WHEEL SEIZED ON OTHER OCCASIONS. THE VEHICLE WAS TOWED TO PACKEY WEBB FORD (1815 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 598-4700) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER 14V286000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,754.

WE HAVE A 2013 FORD EXPLORER THAT WE HAVE TAKEN IN LATE LAST YEAR AND HAD THE CARBON MONXIODE PROBLEM ADDRESSED AND WE ARE STILL HAVING ISSUES AFTER THE RECALL. WE STILL SMELL IT WHEN WE ACCERLATE THE GAS. I TRY NOT TO DRIVE MY VEHICLE BECAUSE OF IT. NOW WHEN I RUN THE AC AND STEP ON THE GAS THE COMPRESSOR FOR THE AC DROPS DOWN. IF I RUN THE AC ON 5 AND I ACCERLATE ON THE GAS IT SOUNDS LIKE I JUST TURNED IT ON AND RUNNING IT ON LOW AND THEN IT FINALLY KICKS BACK UP TO 5. IF I CAN GET RID OF THIS VEHICLE I WILL NOT GET ANOTHER FORD AND WILL TELL EVERYONE I KNOW THAT FORD DOESN'T CARE ABOUT SAFETY JUST THE MONEY. THIS VEHICLE IS NOT SAFE TO DRIVE BECAUSE OF THIS ISSUE. ITS THE SAME AS HAVING CARBON MONXIODE IN YOUR HOME. IT IS DANGEROUS. YOU WOULD NOT PUT YOUR FAMILY IN IT , BUT YOU SAY YOU WOULD TO KEEP FROM RECALLING THEM. ALL OF THE EXPLORERS NEED TO BE TAKEN OFF THE ROAD THAT HAS THIS ISSUE. FORD AND THERE CEOS ARE PUTTING EVERYONES LIVES IN DANGER BUT FORD IS ALL ABOUT THE MONEY/GREED. WHAT WILL IT TAKE TAKE TO PUT THE SAFETY OF PEOPLES LIVES FIRST. PEOPLE GETTING KILLED DUE TO THIS ISSUE. SOMETHING NEEDS TO BE DONE!!

WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE WARNING LIGHTS CAME ON AND THE POWER STEERING FAILED, CAUSING THE DRIVER TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. WE LIMPED THE VEHICLE TO THE NEAREST EXIT. WE ARE BEING TOLD BY THE FORD DEALERSHIP THAT THIS IS A "COMMON OCCURRENCE" HOWEVER, OUR VIN IS NOT PART OF ANY RECALL "YET". THIS WAS A VERY DANGEROUS SITUATION AND TO NOW KNOW THAT IT IS A KNOWN ISSUE THAT FORD IS NOT ADDRESSING IS EVEN MORE UPSETTING. WE ARE NOW NEEDING TO TOW THE VEHICLE SEVERAL MILES HOME AND ATTEMPTING TO HAVE IT REPAIRED DURING A HOLIDAY WEEK. VACATION HAS BEEN CANCELLED, BUT THANK GOODNESS WE ARE STILL ALIVE. WAY TO GO FORD....

WHILE VEHICLE WAS IN MOTION (PARKING), ERROR POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC ERROR ILLUMINATED ON THE DASHBOARD. NO LONGER ABLE TO STEER CAR, THE CAR DID NOT DEFAULT INTO MANUAL STEERING MODE. THE CAR WILL ONLY GO STRAIGHT. THE CAR WAS TOWED TO THE DEALER. THE DEALER REPORTED THAT THE MODULE IN THE STEERING GEAR LOST COMMUNICATION AND THAT THE ENTIRE STEERING GEAR NEEDS TO BE REPLACED AS A RESULT. NHTSA ISSUED RECALL ID #14V286000 ON SOME FORD EXPLORER VEHICLES FOR SOME STEERING GEAR FAILURES, HOWEVER THE FORD DEALER STATES THAT MY VEHICLE WAS NOT INCLUDED IN THAT RECALL IN THEIR OASIS SYSTEM.

MY 2013 FORD EXPLORER LOST THE POWER STEERING AS I WAS DRIVING DOWN THE INTERSTATE. THE STEERING STARTED FEELING INCONSISTENT AND THEN THE WARNING LIGHT TO SERVICE POWER STEERING CAME ON ALONG WITH TRACTION CONTROL WARNING. I TOOK IT TO THE FORD DEALERSHIP AFTER TALKING TO FORD CUSTOMER SERVICE. THIS IS WHAT THEY RECOMMENDED. THE DEALERSHIP SAID MY VEHICLE IS NOT PART OF THE RECALL AND THAT I WOULD HAVE TO PAY ALMOST 1900.00 TO HAVE THE POWER STEERING FIXED IN MY EXPLORER. THIS SEEMS INSANE TO ME SINCE THERE HAVE BEEN SO MANY COMPLAINTS OF THE SAME THING HAPPENING TO SO MANY FORD EXPLORERS AND ESCAPES. I FEEL THAT MY EXPLORER ALSO WAS GIVEN A FAULTY PART AND SHOULD BE REPLACED BY FORD AT NO CHARGE TO ME.

ELECTRIC POWER STEERING FAILURE. WHILE DRIVE THE POWER STEERING FAILED AND WAS ALMOST IMPOSSIBLE TO CONTROL.I WAS DRIVING 45 MILES PER HOUR WHEN MY STEERING WHEEL LOCKED UP CAUSING ME TO STEER OFF THE ROAD.THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST.

WHEN THE VEHICLE IS IN MOTION, AN ORANGE WRENCH LIGHT WILL APPEAR ON THE DASHBOARD AND THEN THE GAS PEDAL NO LONGER WORKS. ALL YOU CAN DO IS ATTEMPT TO SAFELY SLOW DOWN AND GET TO THE SIDE OF THE ROAD. ONCE AT A COMPLETE STOP, YOU CAN TURN THE ENGINE OFF AND BACK ON AGAIN. THEN THE CAR SEEMS TO BE BACK TO NORMAL AND THE WRENCH LIGHT GOES AWAY. IT IS VERY FRIGHTENING FOR THE CAR TO JUST SHUT DOWN AT ANY SPEED, LET ALONE HIGH SPEEDS.

MONOXIDE CARBON ODORS FROM THE EXHAUST PIPE ARE ENTERED INTO THE VEHICLE, AND WHEN I DRIVE FOR LONG PERIODS OF TIME I FEEL NAUSEOUS AND DISORIENTED AND I HAVE TO LOWER THE WINDOWS EVERY 20 MINUTES

MY VEHICLE (2013 FORD EXPLORER) LOST IT'S POWER STEERING, WHICH BASED ON THE OWNER'S MANUAL IS ELECTRIC POWER STEERING AND DOES NOT HAVE A MECHANICAL UNIT WITH FLUID. I DID SOME RESEARCH ONLINE AND A RECALL OF 1.1 MILLION VEHICLES FOR POWER STEERING UNITS EXISTS WHICH INCLUDES THE SAME MAKE MODEL AND YEAR AS MY VEHICLE. I BROUGHT MY VEHICLE TO MY DEALERSHIP AND THEY INFORMED ME THAT ALTHOUGH THERE IS A RECALL ON THE SAME MAKE MODEL AND YEAR AS MY VEHICLE, THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL. I WAS CHARGED $223 FOR A DIAGNOSTIC FOR THE DEALERSHIP TO TELL ME THAT THE POWER STEERING UNIT NEEDS TO BE REPLACED AT A COST OF $1600. AFTER DOING MORE RESEARCH ONLINE, I HAVE FOUND THAT THERE ARE MANY PEOPLE WITH THE SAME VEHICLE AND PROBLEM. I FEEL LIKE ANY VEHICLE OF THE SAME MAKE, MODEL AND YEAR AS THOSE THAT WERE RECALLED FOR POWER STEERING SHOULD BE INCLUDED IN THE RECALL IF THERE IS A PROBLEM WITH THE POWER STEERING. IN ADDITION, I FOUND THROUGH MY RESEARCH THAT THE RECOMMENDED $1600 REPAIR DOES NOT GUARANTEE THAT THE SAME PROBLEM WILL NOT HAPPEN AGAIN. I CURRENTLY HAVE A LOAN ON MY VEHICLE AND I'M NOT SURE I'M INTERESTED IN PAYING FOR SUCH A REPAIR THAT I BELIEVE SHOULD BE COVERED BY FORD, SINCE THERE WAS A RECALL ISSUED FOR THE SAME PROBLEM ON VEHICLES OF THE SAME MAKE, MODEL AND YEAR. I ALSO FEEL LIKE THE DEALER WHICH I BROUGHT THE VEHICLE TO FOR THE DIAGNOSTIC OVERCHARGED ME FOR THE DIAGNOSTIC WHEN THEY KNEW WHAT THE PROBLEM WAS IN THE FIRST PLACE. IN THE RECALL NOTI

I BOUGHT THE 2013 FORD EXPLORER IN MAY 2013. I EXPERIENCED MY FIRST POWER STEERING LOSS ABOUT 6 MONTHS BACK. ALMOST WRECKED IT WITH FAMILY IN MY CAR. IT WAS PRETTY SCARY. I TURNED THE CAR OFF AND BACK ON AND IT STARTED WORKING AGAIN. WHEN I TOOK THE EXPLORER TO FORD FOR AN OIL CHANGE I MENTIONED THE ISSUE WITH THEM AND THEY SAID NOTHING WAS WRONG, I EVEN CALLED FOR TO LET THEM KNOW THE ISSUE BUT DID NOTHING. ALSO, KEEP IN MY MIND I WAS STILL UNDER WARRANTY. MY POWER STEERING WOULD CONTINUE TO GO OFF AND ON EVERY NOW AND THEN BUT ON MAY 2018 THIS POWER LOSS REPEATED SEVERAL TIMES AND I WAS OUT OF WARRANTY AND THEY WANTED TO CHARGE OVER $2600 TO FIX IT. THERE WAS A RECALL FOR THIS EXACT SAME ISSUE FOR 2013 EXPLORERS BUT FORD SAID MY VIN NUMBER WAS NOT PART OF THE RECALL I CALLED FORD TO SEE WHAT THEY CAN DO AND THEY WOULD NOT DO ANYTHING BECAUSE I WAS OUT OF WARRANTY NOR DID THEY CARE . I KNOW THERE WAS A RECALL ON POWER STEERING BEFORE BUT THEY SAID MY EXPLORER WAS NOT PART OF IT.

MY 2013 FORD EXPLORER STARTED MAKING A SCRUBBING SOUND WHILE TURNING, IT SLAP FELT 'STICKY' WHILE STEERING LEFT OR RIGHT. THE NEXT DAY AN ALERT BADGE CAME ON TO 'SERVICE POWER STEERING.' MY HUSBAND STOPPED AT THE GAS STATION AND AFTER CRANKING THE CAR BACK UP THE STEERING IS LOCKED DOWN AND WILL NOT TURN EITHER WAY. I CHECKED MY VIN ON THIS WEBSITE AND IT SAYS IT IS NOT PART OF THE RECALL.

TAKATA RECALL: WHEN DRIVING 75MPH TRY TO PASS ANOTHER CAR, THE MOTOR AND AC CUT OFF AT 79 MPH, NO POWER. THIS IS ON THE HIGHWAY

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE DROVE OVER A POTHOLE AND INTO SOME BUSHES. THE CONTACT STATED THAT TWO UNKNOWN WARNING INDICATORS AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER (AL PIEMONTE FORD, 2500 W NORTH AVE, MELROSE PARK, IL 60160) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE DEALER DIAGNOSED THAT THE BRAKE PAD, ROTORS, AND ELECTRONIC POWER STEERING GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

NOTICED WATER LEAK COMING OUT OF SEAT BELT HARNESS AREA IN THIRD ROW. WATER LEAK IS CAUSING ENTIRE AREA TO BECOME WET IN THIRD ROW. MILDEW SMELL IS NOW PRESENT. AFRAID THERE MAY BE MOLD GROWTH CAUSING HEALTH ISSUES. I PUT TOWELS AROUND THE SEATBELT TO CATCH WATER AND THEY ARE SOAKED WHEN I CHANGE THEM OUT. RAIN WATER COMES LEAKED ON WHEN THE CAR IS PARKED OR WHILE IN MOTION. I AM NOT AWARE OF WHERE THE LEAK IS STARTING OR HOW TO FIX.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 70 MPH, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TUSCALOOSA FORD, 6500 INTERSTATE PWY, COTTONDALE, AL) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 93,000. *TT *JS

I PICKED UP MY CAR FROM THE LOCAL DEALERSHIP, WHO HAD JUST REPLACED BRAKES AND ROTORS, DONE A ALIGNMENT, AND REPLACED A CIRCUIT BREAKER ON 5/16/2018. I THEN TOOK SAID CAR ON A ROAD TRIP DOWN THE EAST COAST. WHEN I FIRST GOT ONTO THE HIGHWAY, I FELT MY CAR PULLING EVER SO SLIGHTLY TO THE RIGHT. I ASSUMED THE ALIGNMENT WAS OFF AND DIDN'T THINK ANYMORE OF IT UNTIL I TRIED TO GO ACROSS THE GEORGE WASHINGTON BRIDGE, WHERE MY CAR BEGAN TO BECOME INCREASINGLY MORE DIFFICULT TO STEER AND HANDLE. SEVERAL WARNINGS CAME ACROSS THE DASHBOARD, INCLUDING 'SERVICE POWER STEERING', ALONG WITH TWO TRACTION CONTROL LIGHTS ON THE OPPOSITE SIDE. I PULLED OFF INTO THE NEAREST SERVICE STATION ON THE NJ TURNPIKE, WHERE I COULD NO LONGER STEER THE CAR (AS I WAS DECREASING SPEED), AND THE RED WARNING FLASHING 'SERVICE POWER STEERING NOW' APPEARED. I PUT MY VEHICLE IN PARK, AND COULD NOT MOVE THE STEERING WHEEL AT ALL. I HAD TO HAVE MY CAR TOWED TO THE NEAREST DEALERSHIP TO BE SERVICED, RENT A CAR, AND DRIVE BACK HOME. IT IS ABSURD THAT 196,000 OTHER EXPLORERS WERE RECALLED FOR THIS PROBLEM, BUT MINE WAS NOT (ALONG WITH ABOUT 150+ OTHER CASES I RESEARCHED BEFORE REPORTING THIS PROBLEM. I HAVE 77,000 MILES ON MY CAR, EXTENDED AND POWERTRAIN WARRANTIES, AND HAD TO PAY $2000 PLUS NJ STATE TAXES OUT OF POCKET FOR A PROBLEM THAT SHOULD HAVE NEVER HAPPENED. THIS IS MY FIRST FORD, AND IT'S DISAPPOINTING THAT THEY AREN'T INCLUDING THESE OTHER AFFECTED VEHICLES WITH THE SAME ISSUE IN A RECALL.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME STIFF WHILE TURNING AND REMAINED IN THE POSITION OF THE TURN. HALL FORD LINCOLN IN NEWPORT NEWS, VIRGINIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RACK AND PINION AND THE STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

POWER STEERING DOES NOT WORK AT TIMES ON START UP. COULD GO OUT AT HIGH RATE OF SPEED AND CAUSE AN ACCIDENT. SHOULD BE A RECALL

ON A 2013 FORD EXPLORER, THE SHIFT LOCK RELEASE KEEPS GETTING STUCK AND CAR IS UNABLE TO SHIFT INTO GEAR WITH OUT MANUALLY MOVING THE RELEASE PUMP. THIS IS AFTER CAR IS IN PARK.

WHILE DRIVING THE PASSENGER SIDE STARTED 'CLUNKING' WHILE TURNING. THE NOISE HAPPENED IF THE VEHICLE WAS STATIONARY OR IN MOTION. WE HAD THE STRUT REPLACED AND IT FIXED THE ISSUE FOR A LITTLE UNDER 6 WEEKS. ALL REPLACEMENT PETS CAME STRAIGHT FROM FORD. WITHIN 6 WEEKS OF REPLACEMENT THE FORD REPLACEMENT PARTS HAVE NOW GONE BAD AGAIN AND DAMAGED THE CV AXLE CAUSING A TERRIFYING SHAKE WHEN ACCELERATING.

I PURCHASED A USED EXPLORER IN LATE JUNE OF LAST YEAR WITH APPROX 25000 MILES ON IT. THE A-PILLAR MOLDING FLEW OFF IN TRAFFIC LAST WEEK AND I JUST FOUND OUT, THESE PARTS ARE NOT COVERED UNDER WARRANTY. THIS IS AN OBVIOUS DEFECT THAT FORD NEEDS TO REPLACE AND REPAIR AT NO COST TO THE CONSUMER.

RECEIVED WARNING LIGHT WHEN I STARTED MY CAR WHICH WOULD STAY ON WHILE DRIVING WHICH WAS DIAGNOSED AS AN ELECTRICAL PROBLEM. IT WAS CAUSED BY BATTERY ACID LEAKING WHICH REQUIRED THAT I PAY OUT OF POCKET TO HAVE THE BATTERY HARNESS REPLACED. I WAS TOLD BY THE DEALERSHIP THAT THE PROBLEM COULD HAVE CAUSED THE ENGINE TO SHUT DOWN COMPLETELY AS THE ELECTRICAL SYSTEM WOULD HAVE GONE OUT COMPLETELY, IN TIME.

2013 FORD EXPLORER WAS DRIVING DOWN THE ROAD AT 60 MPH WHEN ALL OF A SUDDEN ACCELERATOR STOPPED WORKING AND WRENCH LIGHT CAME ON. I LOST ALL ACCELERATION ABILITY. LUCKILY I WAS IN MINIMAL TRAFFIC AND WAS ABLE TO COAST OFF TO THE SIDE OF THE ROAD. AS I WAS PULLING OVER, THE VEHICLE SPUTTERED A FEW TIMES AND I KILLED OUT THE VEHICLE AND LET IT SIT FOR A MINUTE THEN RESTARTED WITH NO TROUBLE.

PAINT PEELING ON HOOD. THE FRONT EDGE OF THE HOOD HAS PEELING PAINT. IT BEGAN JUST AFTER THE 36 MO WARRANTY EXPIRED AND FORD HAS NOT MADE ANY EFFORTS TO SOLVE THE PROBLEM. I RECENTLY SAW ANOTHER EXPLORER, SAME YEAR, MODEL WITH EVEN WORSE PEELING PAINT ON THE HOOD. I HAVE INCLUDED THE PICTURE OF THAT CAR AS WELL.

CONTINUE TO SMELL A BAD ODOR FROM VENTS. CONTACTED FORD, WENT TO DEALER TODAY, DID FREE FIIX, BUT PROBLEM NOT STILL EXISTS. IT DOES THIS OCCASSIONALLY AND LAST FEW MINUTES.

2013 FORD EXPLORER XLT DRIVERS SIDE ARM REST SPLITTING BETWEEN SEAMS. SPLITTING IS EXPANDING ON DRIVERS DOOR SIDE. CHECKED ONLINE AND MANY OTHERS HAVE THE SAME CONCERN WITH THIS MODEL YEAR 2013

THE RACK AND PINION STEERING GEAR FAILED. I WAS NOT DRIVING AT THE TIME. THERE IS A RECALL ON 2011 TO 2013 FORD EXPLORERS FOR THIS ISSUE, HOWEVER THE RECALL WAS FOR 2011-2013 MODELS BUILD THROUGH 2/28/12. CLEARLY THIS ISSUE WAS NOT RESOLVED IN FUTURE MODELS. MY VEHICLE'S STEERING FAILED AT 43,000 MILES.

STEERING COLUMN IS SUPPOSEDLY DAMAGED BY "ENVIRONMENTAL FACTORS" ACCORDING TO DEALER SERVICE. I AM NOT SURE HOW THE ENVIRONMENT GETS IN THERE BUT THEY WON'T COVER IT EVEN WITH THE FORD PREMIUM CARE WARRANTY PACKAGE. THE VEHICLE IS ONLY 5 YEARS OLD 59,000 MILES. CAN'T TURN STEERING WHEEL EASILY, IT SKIPS SOMETIMES. THEY SAY THERE IS RUST AND CORROSION IN THERE AND ALMOST $1000 TO REPLACE AFTER PAYING OVER $2600 FOR THIS SUPER PACKAGE WARRANTY. IT COST ME $135 FOR THEM TO TELL ME THEY WOULDN'T COVER ANY OF IT!! I CAN'T BELIEVE FORD IS NOT DOING ANYTHING ABOUT THIS ISSUE THAT IS PRETTY COMMON AFTER DOING SOME RESEARCH. PEOPLE NOT TO BE ABLE TO TURN THEIR STEERING WHEEL COULD TURN INTO A MAJOR ISSUE. IF I GET INTO AN ACCIDENT FOR NOT BEING ABLE TO TURN WHEN THEY WOULDN'T COVER ANYTHING BETTER BE SURE I WILL BE GETTING A LAWYER.

I HAD THE SAME POWER STEERING ISSUE THE OTHER 150+ PEOPLE HAVE POSTED. FORD RECALL -14S06, NHTSA RECALL - 14V-286. FORD IS 100% AWARE OF THIS AND THEIR OFFICIAL STANCE IS THEY WILL NOT TAKE ANY ACTION UNLESS THE NHTSB DIRECTS THEM TO. MY GOAL OF REPORTING THIS INFORMATION IS TO HOPEFULLY HAVE AN INVESTIGATION OPENED. I TRULY HOPE IT DOES NOT TAKE A SERIOUS ACCIDENT OR DEATH FOR THIS TO GET THE PROPER ATTENTION IT DESERVES. I DON'T BLAME NHTSB ON THIS AS I'M SURE LIKE MANY ORGANIZATIONS THEY ARE FOCUSED ON THE URGENT TOP ISSUES. I'VE DRIVEN A NUMBER OF VEHICLES AND WHILE THERE HAVE BEEN FAILURES THAT HAVE BEEN FRUSTRATING, THIS IS THE FIRST TIME I HAD SOMETHING HAPPEN WHERE I WAS TRULY CONCERNED ABOUT SAFETY. THERE WERE NO WARNING LIGHTS OR SOUNDS TILL ROUGHLY AN HOUR OR 70 MILES AFTER I HAD BEEN DRIVING AND DEALING WITH THE ISSUE. THIS IS IN DIRECT CONTRACTION TO FORDS STANCE THAT DRIVERS ARE NOTIFIED. EVEN WITH THAT CONCENTRATED EFFORT I WAS NOT ABLE TO STAY IN MY LANE. IT WAS NOT POSSIBLE TO KEEP THE VEHICLE IN A STRAIGHT LINE ON THE FREEWAY. AS MY VEHICLE WOULD START TO DRIFT OUT OF A STRAIGHT LINE I WOULD MAKE A MINOR CORRECTION, THE VEHICLE WOULD CONTINUE TO DRIFT, SO I MADE AN INCREASED CORRECTION, THEN THE VEHICLE WOULD HAVE A DELAYED RESPONSE TO MY INPUTS WHICH CAUSED OVER CORRECTION AND REQUIRED ME TO COUNTER CORRECT IN AN EFFORT TO STAY IN MY LANE. THE ISSUE IN MOST CASES APPEARS WITHIN 59,000 TO 73,000 MILES. AS 2013+ EXPLORERS HIT THIS MILEAGE THE NUMBER OF DANGER

THERE ARE FAULTY WELDS IN THE ROOF SEAMS UNDER THE REAR LIFT GATE. THIS ALLOWS WATER TO ESCAPE INSIDE THE VEHICLE, ALONG THE HEADLINER, AND DOWN THE REAR PASSENGER SEAT BELTS. WATER ACCUMULATES IN REAR CUP HOLDERS AND FLOOR BOARDS. ISSUE WAS REPAIRED ONCE BEFORE, FAILED AGAIN NOT EVEN A YEAR LATER.

UPPER STRUT MOUNT PASSENGER SIDE GONE BAD. MAKES NOISE WHEN STEERING. DOES IT WHEN IN MOTION OR STATIONARY.

ELECTRIC POWER STEERING (EPAS) COMPLETELY FAILED AGAIN. THIS TIME I DROVE THROUGH DEEP WATER OVER THE ROADWAY (16" DEEP). A DAY LATER A NOISE (LIKE AN UN-LUBRICATED ROLLER BEARING TURNING) COULD BE HEARD EVERY TIME THE STEERING WHEEL WAS TURNED SUBSTANTIALLY (LIKE WHEN PARKING). AFTER 4-DAYS THE STEERING SYSTEM, ACCUTRAK, AND STEERING FAILURE MESSAGES CAME ON THE INFORMATION SCREEN WHILE DRIVING, BUT I WAS STILL ABLE TO DRIVE WITHOUT EFFORT. I WAS ABLE TO DRIVE TO MY DESTINATION, BUT WHEN I SWITCHED OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING WAS TOTALLY DEAD! IT REQUIRED SUPERMAN STRENGTH TO TURN WHEEL AND DRIVE. THOSE ARE THE FACTS. MY OPINION IS THAT FORD'S EPAS STEERING SYSTEM IS TERRIBLY DESIGNED, AND DANGEROUS! WHEN AN EPAS FAILS, IT SHOULD NOT BE MONUMENTOUSLY HARDER TO STEER THAN A FAILED HYDRAULIC POWER STEERING SYSTEM!!! (YOU CAN DRIVE OLDER CARS WITH FAILED HYDRAULIC POWER STEERING FOREVER!) I AM VERY AMAZED THAT MORE PEOPLE ARE NOT DEAD BECAUSE OF THIS DEFECTIVE SYSTEM.

CONTINUE TO SMELL A BAD ODOR FROM VENTS. CONTACTED FORD AND WANTED TO BRING IT IN BUT WILL COST MONEY TO HAVE IT CHECKED OUT. IT DOES THIS OCCASSIONALLY AND LASTS A FEW MINUTES. PREVIOUSLY HAVE SMELLED A STRONG GAS ODOR WHICH MADE ME HAVE A SEVERE HEADACHE FOR HOURS. THOUGHT THERE GOING TO BE A RECALL. HAVE 2013 BASE MODEL.

STEERING HARD WITH GRINDING NOISE. PARKED VEHICLE. UPON NEXT ATTEMPT TO DRIVE POWER STEERING DID NOT WORK UNTIL HEAVY FORCE TO TURN WHEEL. WAS ABLE TO DRIVE VEHICLE WHICH HAD LOUD GRINDING NOISE WHEN TURNING LOW SPEED BUT AFTER STOP NO POWER ASSIST WORKED.

MY EXPLORER HAS AN ISSUE WHEN STOPPED AND IN DRIVE WITH THE AC ON THE CAR PULLS/LUNGES FOWARD AS IF I HIT THE GAS/ ALSO WHEN IM PARKED AND THE AIR CON IS RUNNING AT SOME POINT THE ENGINE GOES DOWN BELOW 500 RPMS THEN KICKS UP TO 700 TO COMPENSATE THEN KICKS DOWN TO BELOW 500 , OVER AND OVER AGAIN. IF REV THE ENGINE A BIT, THEN IT GOES BACK DOWN TO NORMAL IDLE AND ITS FINE FOR MAYBE 10 MINUTES THEN DOES IT ALL OVER AGAIN. THIS CAN BE A SAFETY ISSUE AS THE CAR PULLS ITSELF FOWARD WITH NO HUMAN INTERACTION. THERE IS MULTIPLE WEBSITES DECLARING THIS IS A KNOWN ISSUE FOR THIS CAR. GOOGLE 2013 EXPLORER ROUGH AC IDLE YOU WILL SEE LOTS OF PEOPLE COMMENTING ON IT.

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD *TR

THE PASSENGER SIDE SEAT BELT IN THE SECOND ROW REFUSED TO LATCH WHILE THE VEHICLE WAS STATIONARY OR IN MOTION. THE DEALERSHIP STATED THAT IT WAS NOT COVERED UNDER OUR WARRANTY. THE SUN/MOON ROOF HAS LEAKED ON SEVERAL OCCASIONS CAUSING ME TO PAY OUT OF POCKET FOR REPAIRS. THE REPAIR SHOP INDICATED THAT WE SHOULD BLOW AIR INTO THE TUBES TO KEEP THEM CLEAR EVEN THOUGH WE ALWAYS PARK IN THE GARAGE AND AT WORK THERE ARE NO TREES AROUND THE PARKING LOT TO HAVE ANYTHING BE ABLE TO GET INTO THE DRAIN TUBES. I HAVE OWNED SEVERAL VEHICLES WITH SUN ROOFS AND NEVER HAD THEM LEAK OR NEED TO BE BLOWN OUT EVEN WHEN THEY WERE STORED 100%V OUTSIDE. AGAIN NOT COVERED BY WARRANTY EVEN THOUGH WE HAD LESS THAN 40K MILES AND A FORD CERTIFIED PRE-OWNED WARRANTY. THIS IS A BAD DESIGN AND SHOULD BE A RECALL. THE SUN ROOF WAS STUCK OPEN ON 3 OCCASIONS. THE DRIVER SIDE WINDOW TRIM PILLAR FLEW OFF WHEN I WAS DRIVING DOWN THE HIGHWAY. I WAS TOLD THAT IT WAS NOT COVERED BY WARRANTY AND HAD TO PAY OUT OF POCKET TO HAVE IT REPLACED AT THE DEALERSHIP. IT IS NOW COMING LOOSE AGAIN AND I DO NOT EXPECT IT TO LAST MUCH LONGER WITH HOW LOOSE IT IS. IT IS A DANGER TO ANYONE DRIVING BEHIND ME AS IT COULD FLY OFF AND CAUSE AN ACCIDENT. THIS IS A BAD DESIGN AND SHOULD BE A RECALL. THESE EVENTS HAPPENED OVER MULTIPLE DATES BUT WE WERE NOT AWARE OF A WAY TO COMPLAIN ABOUT ALL OF THESE PROBLEMS AS WE WERE TOLD THEY WERE NOT COVERED UNDER THE WARRANTY.

WHILE DRIVING ON THE FREEWAY AND CHANGING LANES TO THE RIGHT, THE STEERING LOCKED UP AND CAUSED THE CAR TO GO OFF RIGHT SIDE OF FREEWAY. LUCKILY I WAS HEADING IN A REALATIVELY SAFE DIRECTION. I HAD THE CAR TOWED TO THE NEAREST FORD DEALER AND THEY SAID THE ELECTRONIC STEERING MODULE HAD LOST ITS POSITION AND FAILED. THEY ALSO TOLD ME THIS IS A KNOWN PROBLEM AND FORD MAY COVER REPAIR. HOWEVER THEY DID NOT. THIS VIN IS OUTSIDE OF THE CURRENT RECALL PERIOD FOR THE SAME ISSUE.

THIS VEHICLE HAS THE EXHAUST FUME ISSUE WHERE THE CABIN FILLS WITH EXHAUST FUMES AND IS DIFFICULT TO DRIVE DUE TO THE SMELL. YOU HAVE TO DRIVE WITH THE WINDOWS DOWN IN ORDER TO TOLERATE DRIVING. THE RECENT RECALL WAS DONE - VEHICLE TAKEN TO DEALER TO HAVE THE AC REPROGRAMED AND TAILGATE SEALS INSPECTED. THIS DID NOT WORK. WE WILL BE TRADING THE VEHICLE IN AND PURCHASING ANOTHER VEHICLE SOON. THIS ISSUE NEEDS TO BE ADDRESSED. FORD HAS HAD TOO MANY SAFETY AND QUALITY ISSUES THAT GO IGNORED BY THE MANUFACTURER. THIS VEHICLE ALSO HAS THE PEELING PAINT ISSUE THAT FORD REFUSED TO ADDRESS AS WELL. POOR QUALITY - UNACCEPTABLE.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED. IT WAS UNKNOWN IF THERE WERE ANY WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DAVE LITTLETON FORD DEALER (1098 US-169, SMITHVILLE, MO 64089) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELEVANT TO NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 82,419. THE VIN WAS NOT PROVIDED.

ELECTRIC POWER STEERING FAILURE . WHILE DRIVE THE POWER STEERING FAILED AND WAS ALMOST IMPOSSIBLE TO CONTROL

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE VIN NOT LISTED UNDER POWER STEERING CONTROL MODULE RECALL NOTICE. CONSUMER HAS PREVIOUS COMPLAINT ON ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER STATED THE STEERING WOULD NOT ALWAYS FUNCTION ON INITIAL START UP. THE CONSUMER WAS ADVISED THAT THERE WAS A STEERING RECALL, BUT THE VEHICLE'S VIN WAS NOT INCLUDED. *JS

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE STEERING ABILITY RETURNED TO NORMAL THE NEXT DAY. FOUR DAYS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN AGAIN. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS IDLING, THE CONTACT EXITED THE VEHICLE AND THE DOOR LOCKS MALFUNCTIONED. THE CONTACT BECAME LOCKED OUT OF THE VEHICLE. THE VEHICLE WAS CURRENTLY AT CHAPMAN AUTO STORE (6744 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 646-2000), BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

THERE IS AN EXHAUST LEAK ON THE VEHICLE ALLOWING TOXIC FUMES INTO THE CABIN.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (BONDY'S FORD LINCOLN, 3615 ROSS CLARK CIR, DOTHAN, AL 36303, (877) 858-3522) WHERE IT WAS DIAGNOSED THAT A NUT BECAME DISCONNECTED. THE DEALER REPLACED THE PART AND INSPECTED THE STEERING AREA. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE12017 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 43,517. *TT

MY FORD EXPLORER 2013 BACK TAILGATE WINDOW SHATTERED. IT WAS COLD OUT ABOUT 30 DEGREES BUT MY REAR DEFROST WAS NOT ON AT ALL THAT DAY. I DROVE MY CAR TO WORK WHICH IS ABOUT A 15 MINUTE DRIVE. I GOT IN THE LEFT HAND TURN LANE TO MAKE A LEFT TURN INTO MY WORK AND IT SHATTERED. NO CAR BEHIND ME. I WAS GOING ABOUT 5 MILES PER HOUR. I THEN TURNED INTO THE PARKING LOT OF MY WORK.

VEHICLE WAS STATIONARY, NO PREVIOUS ISSUES NOTICED. TRIED TO LATCH SEAT BELT BEFORE DRIVING AND LATCH WILL NOT HOLD BUCKLE IN PLACE TO SECURE SEAT BELT FOR DRIVER.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE AND THE DEFAULT STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,157.

THE AIR CONDITIONER STOPPED SENDING OUT COOL AIR AFTER A LONG DRIVE BACK IN FEBRUARY 2018 IT THEN STARTED SMELLING LIKE EXHAUST IN THE VEHICLE FOR SEVERAL DAYS LATER UNTIL IT WAS CONFIRMED WITH MY HUSBAND WHO ALSO SMELLED IT, I TOOK IT IN TO THE DEALER, THEY HAD ALREADY PERFORMED THE RECALL INSPECTION AND THIS TIME DID AN ADDITIONAL STEP IN PATCHING. CURRENTLY THE CAR VENTILATION WHEN AC OR HEATER IS TURNED OFF WHEN DRIVING BLOWS OUT WARM AIR AND THERE IS STILL A LIGHT SMELL OF EXHAUST IN THE VEHICLE THAT WAS RECENTLY NOTICED AFTER A MONTH AFTER THE ADDITIONAL PATCHING. WE NOW REALIZE BACK IN JULY 2017 WE ALSO TOOK THE CAR IN FOR THE SAME REASON THE AIR CONDITIONER STOPPED WORKING AFTER A LONG DRIVE OUT OF THE CITY, WE DO NOT REMEMBER THERE BEING A SMELL OF EXHAUST THEN LIKE THERE IS NOW.