2013 Ford Explorer complaints

WHEN I TURN THE WHEEL IN MY VEHICLE IT MAKES A LOUD CLUNK NOISE AND ALSO WHEN I APPLY MY BRAKES. I LOOKED UP ALL FORD EXPLORER RECALLS AND NOTICED ONE IN 2014 THAT HAS TO DO WITH THE ELECTRIC POWER ASSIST SYSTEM. HOW CAN I KNOW IF MY VEHICLE WAS ON THE RECALL LIST BEING SO LONG AGO AND CAN THIS BE COVERED UNDER THAT RECALL? I SEE ALOT OF COMPLAINTS INVOLVING THIS SAME ISSUE. I BOUGHT THE CAR USED IN 2017.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING ON THE HIGHWAY AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE CONTACT WAITED TEN MINUTES AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO METRO FORD (LOCATED AT 9000 NW 7TH AVE, MIAMI, FL 33150, (305) 751-9711) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED METRO FORD AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL PINES FORD (LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 443-7000) TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN TO PINES FORD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). RED MCCOMBS FORD (8333, I-10, SAN ANTONIO, TX 78230, (210) 996-2678) WAS CONTACTED AND DID NOT HAVE THE PART WITHIN A REASONABLE TIMEFRAME. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2013 FORD EXPLORER. CONSUMER WRITES REQUESTING ANY AVAILABLE INFORMATION REGARDING VEHICLE. *LD *JS

I EXPERIENCED A TOTAL LOSS OF POWER STEERING. IT BEGAN AS A LITTLE PLAY IN THE STEERING WHEEL NEAR THE END OF AN 8 HOUR DRIVE. THE SERVICE POWER STEERING NOW LIGHT CAME ON AT THAT POINT. AFTER PARKING THE VEHICLE AND RESTARTING THE VEHICLE THERE WAS NO POWER STEERING AT ALL.

MY STEERING WHEEL SUDDENLY BECAME DIFFICULT TO TURN WHILE IN MOTION WHILE TURNING OFF THE HIGHWAY RESULTING IN A NEAR COLLISION. I RECEIVED NO INTERIOR WARNING LIGHTS OR SIGNALS ALERTING ME TO AN ISSUE WITH THE STEERING.

TWO ISSUES THE POWER ASSIST FAILED MULTIPLE TIMES WHEN DRIVE AT LOW SPEEDS. THE SECOND IS THE FRONT SUSPENSION FAILED IN 2013 MULTIPLE COMPLAINTS IGNORED BY FORD AND NHTSA. DEALER REFUSED TO FIXED UNDER WARRANTY. THIS TYPE OF VEHICLE HAS RECALLS FOR THESE TWO ISSUES ALL BUT THE BASE MODELS AND FORD REFUSED TO REPAIR MY VEHICLE BOTH ISSUES COST OVER $1000 TO REPAIR.

14V286000 THE EXPLORER EXPERIENCES A LOSS OF POWER STEERING ASSIST AT LOW SPEEDS AND ONE TIME AT 55 MILES ON THE FREEWAY.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND THE FUSE WAS REINSERTED IN ORDER TO REPAIR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING, THE PASSENGER SIDE OF THE VEHICLE WOBBLED AND VIBRATED. THE VEHICLE WAS TAKEN TO BILL FLICK FORD (737 NORTH FREEWAY SERVICE RD, HUNTSVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION WAS FAULTY. THE VEHICLE WAS REPAIRED. FURTHERMORE, WHILE OPERATING THE VEHICLE, THE DOOR AJAR WARNING MESSAGE ERRONEOUSLY DISPLAYED, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED, AND THE DOORS WOULD NOT LOCK. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 800. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 30 MPH, THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO D-PATRICK BOONVILLE FORD (LOCATED AT 3100 IN-62, BOONVILLE, IN 47601, (812) 897-5838) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

"TAKATA RECALL" ODOR PROBLEM WHEN ACCELERATING. MY CHILD WAS DIAGNOSE BEING ON THE SPECTRUM. MIGHT BE BECAUSE OF THE CARBON MONOXIDE WHO KNOWS. THERE IS ALSO A LEAK ON BOTH REAR SEAT BELTS MY KIDS ALWAYS GET DRETCHED WITH WATER RUNNING DOWN THEIR CAR SEAT AND CLOTHES. CATCHING COLDS AND PNEUMONIA. SO FRUSTRATING

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 5 MPH, A GRINDING NOISE WAS HEARD AND THE STEERING WHEEL SEIZED. IN ADDITION, THE "POWER STEERING SERVICE NOW" AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING RACK FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE CONSUMER STATED THE VEHICLE EXPERIENCED THE SAME FAILURES AS DESCRIBED IN RECALL 14V2846000 BUT, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. *JS *JS

I HAVE TWO COMPLAINS ABOUT THIS AUTO 1) CAR PAINT IN THE HOOD LOOKS BUBBLY AND SOME IS PEALING. 2)INSIDE THE PASSENGER DOOR THE FABRIC REAPED BELOW WHERE THE WINDOWS AND DOOR BUTTONS ARE LOCATED.

THE VEHICLE FELT AS IF THE ALIGNMENT WAS BAD. IT WAS VERY DIFFICULT TO STEER. TURNING WAS PARTICULAR;Y DIFFICULT. IT SOUNDS VERY SIMILAR TO EXACTLY WHAT THE RECALL ON THE TOE LINKS STATED. THE DEALERSHIP SAID THE KNUCKLES WERE BAD AND NEEDED REPLACED AND THAT IT HAPPENS TO EVERY 2013 FORD EXPLORER FOR SOME REASON.

VEHICLE HAS 74,200 MILES ON IT. POWER STEERING IS FAILING INTERMITTENTLY. I HAVE BEEN NOTICING THAT UNDER MINOR STEERING MOVEMENTS (LANE CHANGES OR MINOR CURVATURE IN ROAD) I UNDERSTEER DUE TO INTERMITTENT LOSS OF POWER STEERING ASSIST FOR APPROXIMATELY 1 SECOND. WHEN POWER STEERING COMES BACK OVERSTEER AND END UP SWERVING VIGOROUSLY DUE TO ASSIST RETURNING. IT HAS CREATED A DANGEROUS SITUATION MANY TIMES IN THE PAST COUPLE WEEKS CAN EASILY CREATE COMPLETE LOSS OF CONTROL OF VEHICLE AT SPEED.

POWER STEERING FAILURE

THIS DEALING WITH THE MY SYNC (MYFORD TOUCH) . THE SYSTEM WILL WILL CAUSE THE SCREEN TO GO BLACK,IT ALSO WILL CAUSE THE A/C & HEATER, NAVIGATION, AND RADIO TO STOP WORKING. THIS HAPPENS WHILE THE VEHICLE IS MOVING. TO RESTORE THE SYSTEM YOU HAVE TO PULL OVER AND REBOOT THE SYSTEM BY TURNING OFF THE VEHICLE. I JUST RECIEVED A CUSTOMER SATISFACTION PROGRAM ALERT FOR FORD ON 5/25/2019. DEALER WILL NOT REPAIR BECAUSE THEY CLAM THAT THE PROGRAM HAS EXPIRED. BUT I CAN HAVE THE REPAIR DONE FOR THE COST $1200.00

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD MOLDING DETACHED. THE VEHICLE WAS TAKEN TO FRITTS FORD (LOCATED AT 8000 AUTO DR, RIVERSIDE, CA 92504, (951) 687-2121) AND WAS INFORMED THAT THE MOLDING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHEN I SHIFT IT TO PARK. IT DOESN'T RECOGNIZE IT AND WHEN YOU TURN OF THE CAR. A SIGN COMES UP ON THE DASH SCREEN SAYING 'SHIFT INTO PARK'. AND IT DRAINS YOUR BATTERY BECAUSE THE SYSTEM IS WAITING FOR YOU TO SHIFT IT. ALSO YOU CAN'T USE THE FACTORY REMOTE START.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE CONTACT'S SPOUSE WAS DRIVING 55 MPH, THE STEERING LOST POWER AND THE TRACTION CONTROL AND STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS CALLED TO THE SCENE DROVE THE VEHICLE, USING MANUAL STEERING, TO ROWE FORD WESTBROOK (800-872-7693, LOCATED AT 91 MAIN ST, WESTBROOK, ME 04092). THE DEALER STATED THAT THE FAILURE WAS A KNOWN, BUT UNCOMMON, ISSUE. THE TECHNICIAN REPLACED THE STEERING GEAR BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 105,000.

CRANKED UP EXPLORER AND RECEIVED POWER STEERING ASSIST FAULT ABOUT A YEAR AND A HALF AGO. CALLED DEALERSHIP TO CHECK ON RECALL OR SEE WHAT THIS WAS ABOUT. WE WERE TOLD THAT THERE WAS NO RECALL AND BY TURNING THE EXPLORER OFF AND ON AGAIN USUALLY FIXES THE PROBLEM THIS DID AT THAT TIME. THEN IT HAPPENED AGAIN A COUPLE MONTHS LATER AND DID WHAT THEY SAID BECAUSE THEY TOLD US IT WAS NOT COMMUNICATING CORRECTLY. IT HAS NOT HAPPENED AGAIN FOR A WHILE UNTIL TODAY WHEN TRYING TO DO THAT FIVE TIMES IT DID NOT COMMUNICATE BUT THIS TIME IT GAVE THE SAME POWER STEERING ASSIST FAULT AND A SERVICE ADVANCETRAC MESSAGE. LUCKY THIS HAPPENED IN A PARKING LOT AND MY WIFE AND KIDS WERE NOT IN THE CAR. HAD TO HAUL THE VEHICLE OUT OF PARKING LOT TO MY HOUSE FOR THE TIME BEING UNTIL I CAN GET AN ANSWER ON WHAT NEEDS TO BE DONE. I DID SEE THAT THERE WAS A RECALL ON THIS SAME ISSUE A WHILE BACK AFTER DOING SOME RESEARCH. LUCKY FOR ME AND MY FAMILY EVERY TIME THESE ISSUES HAVE POPPED UP THE CAR HAS BEEN STATIONARY.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT AND RIGHT. IN ADDITION, THE POWER STEERING AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ALLAN VIGIL FORD OF FAYETTEVILLE (275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770) 461-1151) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

ENGINE WAS REVVING AND JERKING IN TO THE NEXT GEAR WHILE ACCELERATING THE FIRST TIME AFTER STARTING THE CAR. AFTER THE FIRST CYCLE THROUGH GEARS, THE ISSUE NO LONGER HAPPENED. WHILE BEING A 2013, THE VEHICLE HAS ONLY 36,500 MILES ON IT. THE VEHICLE REQUIRES REPLACEMENT OF VALVE BODY AND SELENOID BODY DUE TO THE SEALS IN THE DIRECT CLUTCH BEING "DESTROYED." THE TRANSMISSION HAD TO BE COMPLETELY TAKEN APART TO FIND THE CAUSE, COSTING NEARLY $4,000 IN REPAIRS.

I WAS DIVING DOWN THE HIGHWAY AT APPROXIMATELY 55-60MPH WHEN MY VEHICLE JERKED TWICE THEN STARTED DECELERATING RAPIDLY. AT THAT TIME PRESSING THE GAS PEDAL HAD NO EFFECT AND I HAD TO PULL OVER ON TO THE SHOULDER TO AVOID GETTING HIT BY ONCOMING TRAFFIC. A WRENCH LIGHT CAME ON AND MY CAR BEGAN TO SHAKE AND WOULD NOT ACCELERATE. I PUT THE CAR IN PARK AND WAITED A FEW MINUTES BUT IT DID NOT STOP SHAKING AND THE WRENCH LIGHT WOULD NOT GO OFF. I TURNED MY CAR OFF HALFWAY ON THE HIGHWAY AND HALF ON THE SHOULDER WITH ONCOMING TRAFFIC. AFTER LEAVING THE CAR OFF FOR APPROXIMATELY 3 MINUTES I TURNED IT BACK ON AND THE WRENCH LIGHT WENT OFF AND MY CAR OPERATED NORMALLY. THE SAME THING HAPPENED THE NEXT DAY. I CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THEY COULD NOT TAKE MY CAR THAT DAY. I WAS LEAVING FOR VACATION THE NEXT DAY AND PLANNED ON GOING IN MY ELXPLORER BUT DID NOT FEEL SAFE SO I DROPPED IT OFF AT A LOCAL MECHANIC. I WAS TOLD THAT THE DIAGNOSTIC TEST DIDN'T SHOW ANYTHING AND THAT I WOULD HAVE TO TAKE THE CAR IN WHILE THE LIGHT WAS ON, WHICH IS IMPOSSIBLE BECAUSE THE CAR WON'T ACCELERATE WHILE THE LIGHT IS ON. THE SAME THING HAS HAPPENED TWO MORE TIMES WITHIN A WEEK. I'M AM SCARED TO DEATH TO DRIVE THIS CAR WITH MY CHILDREN IN IT.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. SCOTT FORD (17812 VETERANS MEMORIAL HWY, KINGWOOD, WV 26537, (304) 329-3673) WAS URGENTLY NOTIFIED, BUT FAILED TO PROVIDE AN APPOINTMENT. THE CONTACT ORDERED A STEERING RACK AND HAD AN INDEPENDENT MECHANIC REPLACE THE PART, BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND PROVIDED AN UPDATE TO THE CONTROL MODULE. WITHIN TWO BUSINESS DAYS, THE EPS INDICATOR FLASHED AGAIN AND THE STEERING WHEEL SEIZED, WHICH INCREASED THE RISK OF A CRASH. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. ASTORG FORD LINCOLN OF PARKERSBURG (2028 7TH ST, PARKERSBURG, WV 26101, 304-485-8585) WAS NOTIFIED OF THE FAILURE FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES NUMEROUS TIMES, BUT HAD NOT YET PROVIDED A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

OUR POWER STEERING WENT OUT ON OUR 2013 FORD EXPLORER WHILE MY HUSBAND WAS DRIVING. LUCKILY HE DIDN'T CRASH THE CAR WHEN IT HAPPENED BECAUSE IT IMMEDIATELY MADE IT DIFFICULT FOR HIM TO USE HIS STEERING. THE STEERING IS COMPLETELY OUT AND NEEDS TO BE FIXED. I CHECKED IF THERE WAS A RECALL AND HIS CAR IS JUST OUTSIDE THE MANUFACTURE DATE FOR THE RECALL THAT WAS DONE IN 2014 ON 2011-2013 FORD EXPLORERS. WE ARE NOW OUT OF POCKET OVER $2000 BECAUSE WE HAVE TO REPLACE THE RACK AND PINION. ALSO, WHEN I CALLED FORD REGARDING THIS PROBLEM I WAS TOLD IF THERE IS A RECALL ON THE PART IN THE FUTURE I WOULD NOT BE REIMBURSED AND SHOULD WAIT TO HAVE IT FIXED UNTIL THERE IS A RECALL.

2013 FORD EXPLORER TRANSFER CASE

PEALING PAINT ON HOOD WHICH HAS EXPANDED ACROSS HOOD SINCE PURCHASED IN 2014, FORD MOTOR COMPANY REFUSED TO DO ANYTHING AT THAT TIME.

WHILE DRIVING DOWN THE HIGHWAY MY POWER STEERING ASSIST FAILED MAKING MY CAR VERY UNSAFE TO DRIVE.

THE VEHICLE BEEN AT THE DEALERSHIP MANY TIMES BECAUSE CARBON MONOXIDE FUME INSIDE THE VEHICLE. THIS HAVE CAUSE MANY HEALTH PROBLEMS TO ME AND MY WIFE (SUCH AS HEADACHES, DROWSINESS ETC.).

WHILE DRIVING, ENGINE STALLS, WITH INABILITY TO ACCELERATE, REQUIRING VEHICLE TO BE STOPPED, TURNED OFF AND RESTARTED. A CHECK ENGINE LIGHT THEN APPEARED, WHICH AFTER TAKING VEHICLE TO LOCAL DEALERSHIP WAS DETERMINED TO BE A FAULTY THROTTLE BODY WHICH I WAS TOLD HAS BEEN COMMON IN FORD VEHICLES/MAKES/MODELS

THE BACK UP CAMERA JUST STARTED WORKING SOMETIMES AND SOMETIMES WHEN WE GO IN REVERSE IT WILL COME ON THEN GO AWAY AND SAYS TO CONTACT DEALERSHIP. THIS ISSUE JUST STARTED.

AS I WAS DRIVING ON THE HIGHWAY, I HEARD A LOUD NOISE AND THOUGHT THAT SOMETHING HIT MY WINDSHIELD. WHEN I WAS ABLE TO STOP AND EXAMINE MY VEHICLE, IT BECAME OBVIOUS THAT A LARGE PIECE OF THE PASSENGER SIDE WINDSHIELD MOLDING BROKE OFF AND THE RUBBER STRIPPING UNDERNEATH THAT PART CAME LOOSE AS WELL. I ALSO FOUND THAT A SMALL PIECE OF WINDSHIELD MOLDING BROKE OFF ON THE DRIVER'S SIDE AS WELL. I THOUGHT IT MIGHT BE AN ISOLATED INCIDENT, HOWEVER, WHEN WE CHECKED ONLINE FOR REPLACEMENT PARTS WE NOTICED THAT THERE WERE HUNDREDS UPON HUNDREDS OF PURCHASES MADE FOR THESE PARTICULAR PARTS. THEY ARE NOT CHEAP AND IF THERE ARE SO MANY OF THESE PARTS FAILING/BREAKING WHY HASN'T FORD DONE SOMETHING ABOUT IT BEFORE A BREAKING PART HITS ANOTHER VEHICLE OR CAUSES AN ACCIDENT? I ALSO HAVE FIRST-HAND KNOWLEDGE THAT A FRIEND OF MINE IS EXPERIENCING A VERY SIMILAR PROBLEM AND WHEN HIS RUBBER CAME LOOSE, FLAPPING AROUND AS MINE DID, IT WAS ENOUGH OF A DISTRACTION THAT HE ALMOST HAD AN ACCIDENT. I HAVE TWO REPAIR ESTIMATES AND WILL BE HAPPY TO PROVIDE THEM UPON REQUEST.

THE POWER STEERING FAILED AS I WAS STARTING TO TURN. I WAS LETTING OFF THE BRAKE AND BARELY PRESSING THE GAS PEDAL AND AS I STARTED TO TURN THE WHEEL, A WARNING MESSAGE POPPED UP STATING THAT THE POWER STEERING ASSIST HAD FAILED. I COULD STILL TURN THE WHEEL (WITH QUITE A BIT OF EFFORT) , SO I COMPLETED MY TURN VERY SLOWLY AND MOVED OFF TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND ON AGAIN AND THE POWER STEERING WORKED AGAIN. AFTER THAT, THE POWER STEERING FAILED 5 TIMES WHILE I WAS BACKING UP. EACH TIME I TURNED ON THE CAR, PUT IT IN REVERSE, THEN AS I WOULD LET OFF THE BRAKE AND JUST TOUCH THE GAS PEDAL AND START TO TURN, THE STEERING WHEEL WOULD SEIZE UP AND THE POWER STEERING ASSIST FAILURE NOTICE WOULD POP UP. TURNING THE CAR OFF AND ON AGAIN WOULD CORRECT THE PROBLEM. BROUGHT IT INTO THE FORD DEALERSHIP AND THIS IS NOT COVERED UNDER WARRANTY OR RECALL.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE POWER STEERING FAILED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO SCAFFIDI AUTO (3733 STANLEY ST, STEVENS POINT, WI 54481, (715) 344-4100) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE REPAIR WOULD COST $2,300. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO NHTSA. THE WARRANTY PROVIDED COVERAGE UP TO 150,000 MILES. THE FAILURE MILEAGE WAS 150,246.

WHILE DRIVING, THE STEERING BECAME EXTREMELY DIFFICULT. THE POWER STEELING AND STABILITY CONTROL LIGHTS CAME ON WITH A WARNING. THE POWER STEERING FAILURE NEARLY CAUSED AN ACCIDENT. THE VEHICLE WAS ON A CITY STREET AND THE POWER STEERING FAILED WHILE TURNING.

POWER STEERING FAILED AND REVERTED TO MANUAL STEERING WHILE OPERATING THE VEHICLE ON A CITY STREET. "POWER STEERING FAULT" MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER CENTER. I WAS ABLE TO DRIVE TO VEHICLE TO A SAFE LOCATION, ALTHOUGH IT WAS QUITE DIFFICULT. IF MY WIFE HAD BEEN OPERATING THE VEHICLE UNDER THE THESE SAME CIRCUMSTANCES, IT WOULD HAVE BEEN EXTREMELY HARD FOR HER TO MANEUVER THE VEHICLE, WHICH COULD HAVE RESULTED IN ACCIDENT. ALSO, WE HAVE SMALL CHILDREN THAT COULD HAVE ALSO BEEN ON-BOARD WHICH MAKES THIS ISSUE ALL THE MORE CONCERNING, SINCE THIS VEHICLE IS MAINLY USED TO TRANSPORT CHILDREN TO AND FROM SCHOOL. AFTER DRIVING TO A PARKING LOT, I TURNED THE VEHICLE OFF AND THEN BACK ON. THE POWER STEERING RE-ENGAGED AND I WAS ABLE TO DRIVE HOME SAFELY WITHOUT ANY FURTHER ISSUES. I IMMEDIATELY CALLED THE LOCAL FORD DEALERSHIP AND SCHEDULED A SERVICE APPOINTMENT. THE DEALER SCANNED THE POWER STEERING CONTROL MODULE FOR CODES AND FOUND A DIAGNOSTIC TROUBLE CODE THAT REQUIRES REPLACEMENT OF THE STEERING GEAR. TOTAL COST FOR PARTS AND LABOR WAS $2,000. THE VEHICLE WAS REPAIRED AND WE HAVE NOT EXPERIENCED ANY OTHER ISSUES WITH THE POWER STEERING. IT SHOULD ALSO BE NOTED THAT THE VEHICLE WAS PURCHASED NEW FROM THE DEALERSHIP AND CURRENTLY HAS APPROXIMATELY 74,500 MILES. I WAS INFORMED BY FORD CUSTOMER SERVICE THAT MY VIN NUMBER WASN'T PART OF ANY RECALL AND THERE WERE NO OTHER PROGRAMS AVAILABLE TO ASSIST ME WITH THE COST OF THE REPAIR. PER MY ONLINE RESEARCH, THERE IS A R

MY VEHICLE WAS IN A STATIONARY POSITION WHEN THE 'SHIFT TO PARK LIGHT ILLUMINATED'. THIS IS A REAL ACCIDENT WAITING TO HAPPEN SINCE THE VEHICLE COULD ROLE.

I NOTICED THE OUTSIDE TRIM AROUND THE SIDES OF THE WINDSHIELD APPEARED LOOSE ON THE DRIVER BUT MOSTLY PASSENGER SIDE OF MY CAR. A FEW WEEKS LATER WHEN I STARTED DRIVING OVER 10 MPH DOWN THE ROAD, I HEARD A NOISE LIKE SOMETHING BEATING AGAINST MY WINDSHIELD. I NOTICED THE RUBBER SEAL AROUND THE WINDSHIELD AND BETWEEN THE TRIM AND THE WINDSHIELD HAD COME OFF AND WAS FLAPPING IN THE WIND AGAINST MY WINDSHIELD AND CAR. THE BODY TRIM IS NOW LOOSE AS WELL. I HAD A LITTLE WATER EVEN LEAK INTO THE CAR. IT WAS VERY DISTRACTING AND ALMOST CAUSED MY WRECK. I HAD TO TEMPORARILY TAPE THE RUBBER TRIM DOWN AS IT KEEPS COMING LOOSE AND GETS WORSE AS YOU DRIVE (WHICH YOU HAVE NO CHOICE WHEN YOU ARE NOT CLOSE TO HOME OR CAN'T GET YOUR VEHICLE IN FOR REPAIRS UNTIL WEEKS LATER).

MY 2013 EXPLORER HAD COME BUBBLES COMING UP ALONG THE EDGE OF THE HOOD. I THOUGHT IT WAS A BODY WORK ISSUE BUT THE BODY SHOP SAID IT IS ACTUALLY CORROSION FROM THE ALUMINUM HOOD. THE CORROSION IS PROGRESSING AND GETTING WORSE. THIS WILL EVENTUALLY LEAVE MY HOOD STRUCTURALLY UNSOUND AND EXPOSE ALL THE INTERNAL COMPONENTS TO THE ELEMENTS FOR DEGRADATION.

2013 FORD EXPLORER PARKED IN A PARKING LOT FOR ONE HOUR AFTER BEING DRIVEN 2 MILES AT 9:30 A.M. ON FIRST START ON A 95-DEGREE DAY. ON STARTING ONE HOUR LATER, 10:30 A.M., THE CAR STARTED, IT WAS SHIFTED INTO REVERSE, BUT ON HOLDING THE STEERING WHEEL TO MAKE A SLIGHT TURN WHILE BACKING UP FROM THE PARKING SPACE TO LEAVE, THE STEERING WHEEL WAS COMPLETELY FROZEN AND WOULD NOT MOVE AT ALL. I COULD NOT STEER THE CAR. I SHIFTED INTO DRIVE AND LET THE CAR DRIFT BACK FORWARD INTO THE PARKING SPOT. STEERING WHEEL COMPLETELY FROZEN, WOULD NOT MOVE. SHIFTED THE CAR BACK INTO DRIVE AND THE CAR MOVED FORWARD ON ITS OWN, SHIFTED INTO REVERSE AND THE CAR AGAIN MOVED A LITTLE, BUT I COULD NOT MOVE THE STEERING WHEEL AT ALL. THIS ERROR MESSAGE APPEARED ON THE DASH: POWER STEERING ASSIST FAILURE. TURNED OFF ENGINE, LEFT IT OFF 5 SECONDS, RESTARTED, AND POWER ASSIST STEERING FAILURE CODE DID NOT COME ONE. I DROVE THE 2 MILES HOME, PRAYING THE POWER STEERING WOULD NOT GO OUT AND FREEZE UP AGAIN WHILE BEING DRIVE. 3 HOURS LATER THE CAR IS OPERATING NORMALLY SO FAR, BUT A COMPLETE POWER STEERING FAILURE IS LIFE THREATENING AND COULD REOCCUR IN THIS VEHICLE AT ANY TIME, RESULTING IN INJURY, DEATH, AND DAMAGE TO THE CAR. FORD HAS ACKNOWLEDGED THIS PROBLEM IN 2011 FORD EXPLORERS AND ISSUED A RECALL. AS MY 2013 EXPLORER HAS THE SAME EPAS PROBLEM, FORD NEEDS TO ISSUE A RECALL AND REPAIR THE PROBLEM AT NO COST TO THE OWNERS. I HAVE READ ONLINE OF OWNERS HAVING THE POWER STEERING FAIL DURING TURNS, RES

HI I HAVE RECENTLY PURCHASE A 2013 FORD EXPLORER WITH ONLY 67,000 MILES ON IT. THE POWER STEERING ASSIST IS NOT WORKING AND I HAVE NO STEERING AT ALL. I HAVE LOOKED ON LINE AND THERE ARE SEVERAL RECALLS FOR THIS VERY SAME ISSUE BUT UPON CALLING A FORD DEALER, THEY SAID MY VEHICLE VIN# IS NOT LISTED IN THE RECALL. I DON'T UNDERSTAND HOW MY CAR SPECIFICALLY IS NOT LISTED AS PART OF THE RECALL WHEN I HAVE READ ALOT OF PEOPLE HAVE THE SAME EXACT ISSUES AND THEIR VEHICLE IS IN RECALL. I ALSO HAVE A FRIEND WHO HAS THE VERY SAME VEHICLE WITH THE SAME ISSUE AND HIS EXPLORER WAS RECALLED. I THINK THIS IS A KNOWN DEFECT FROM FORD BUT FAIL TO LIST ALL 2013 EXPLORER WITH THIS SAME RECALL WHICH CAN BE FATAL DURING DRIVING AND HAVING YOUR STEERING WHEEL LOCK UP ON YOU. MY EXPLORER ONLY HAVE 67,000 MILES AND THIS SHOULD NOT HAPPEN UNLESS ITS A DEFECT. ANY ASSISTANCE IN THIS MAJOR ISSUE WOULD BE VERY APPRECIATED OR ANY DIRECTION YOU CAN ADVISE ME WOULD BE GREAT. THANK YOU.

POWER STEERING FAILURE. HAPPENED WHILE DRIVING DOWN THE FOAD.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. ONCE THE VEHICLE WAS IN THE DRIVE POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SARASOTA FORD (707 S WASHINGTON BLVD, SARASOTA, FL 34236, (888) 349-4989) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 144,226. *BF *JB

WATER LEAK IN BACK OF VEHICLE DUE TO A DEFECTIVE MANUFACTURER'S WELDED SEAM. EVERY TIME THE VEHICLE COMES IN CONTACT WITH (I.E.: RAIN, CAR WASH) WATER LEAKS HEAVILY INTO THE VEHICLE THROUGH THE THIRD ROW SEATBELT HOLE. THE WATER LEAKS INTO VEHICLE WHEN PARKED AND WHEN DRIVING. LEAK WAS NOT NOTICED AT ONSET OR WHEN VEHICLE WAS STILL UNDER WARRANTY.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 30 MPH, THE STEERING FAILED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT SCHEDULED AN APPOINTMENT WITH GULLO FORD OF CONROE (925 INTERSTATE 45 S, CONROE, TX 77301, (281) 367-0000). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

VEHICLE EXPERIENCING INTERMITTENT ENGINE SHUT OFF UNDER ALL DRIVING CONDITONS WHICH EXHIBITS A SERIOUS AND DANGEROUS SITUATION WHEN THE VEHICLE ABRUBTLY LOSES TOTAL POWER WHILE DRIVING. THIS HAS RECENTLY BEEN AN ISSUE IN THE PAST TWO WEEKS WHILE MY WIFE AND KIDS WERE DRIVING ON THE FREEWAY AT 70 MPH IN TRAFFIC. VEHICLE STARTED BACK UP ONCE THE IGNITION WAS TURNED COMPLETELY OFF AND WAITED A FEW MINUTES TO START THE VEHICLE BACK UP. THIS SCENARIO OCCURRED ON THE FREEWAY, IN TOWN DRIVING AND WHILE STOPPED AT TRAFFIC LIGHT. CONTACTED LOCAL FORD DEALERSHIP AND ALL THEY SAID WAS TO BRING IT IN. I HAD A MECHANIC CHECK IT OUT AND HE WAS UNABLE TO RETRIEVE ANY ENGINE CODES WHILE RUNNING AN ECU SCAN. THERE ARE SEVERAL COMPLAINTS NOTED ONLINE WITH OTHER FORD EXPLORER OWNERS WHO HAVE ATTRIBUTED IT TO A "TERRAIN MANAGEMENT" FAULT. THIS IS THE SAME DIAGNOSIS MY LOCAL MECHANIC CAME UP WITH. THIS RESULTS IN THE ENGINE CONTROL MODULE TO RECEIVE A THROTTLE POSITION IN THE WIDE OPEN INDICATION CAUSING THE VEHICLE TO SHUT OFF. THE VEHICLE IS CURRENTLY BEING OPERATED IN OAHU, HAWAII. I AM CURRENTLY DEPLOYED TO THE MIDDLE EAST SO I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY WHILE THIS IS THE ONLY MODE OF TRANSPORTATION AVAILABLE TO THEM.

I WAS DRIVING ON SUNDAY, MAY 19TH. MY STEERING WAS FINE WHEN ALL OF A SUDDEN MY DASH STARTED TO LIGHT UP. POWER STEERING LOSS AND THEN IT SAID ADVANCED TRACTION FAULT. I DON'T EVEN KNOW WHAT THAT MEANS. SO I TRIED TO PULL OVER AND NOTICED I COULDN'T EVEN MOVE MY STEERING WHEEL IS WAS SO HARD TO TURN. I PULLED TO THE SIDE OF THE STREET AND WAS ABLE TO GET MY VEHICLE TOWED INTO THE REPAIR SHOP DOWN THE STREET. THEY TOOK ONE LOOK AT IT AND SAID THERE IS AN ELECTRICAL FAULT WITH IT AND IT IS A RECALL ON THE FORD EXPLORER. SO HE GAVE ME THE RECALL NUMBER AND I HAD THE TRUCK TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED MY VEHICLE. THEY LOOKED AT IT AND SAID IT'S NOT PART OF THE RECALL! EVEN THOUGH MY VEHICLE FALLS WITHIN THE DATE RANGE OF BEING ASSEMBLED AND IT IS A 2013. THE DEALERSHIP WILL NOT COVER IT AND NOW THEY WANT $2,430 TO REPAIR. I READ THE WHOLE RECALL AND MY TRUCK DID WHAT THE RECALL SAID IT WAS DOING. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRUCK SINCE THE DAY I BOUGHT IT. IT WAS ONLY 2 YEARS OLD WHEN I BOUGHT IT AND I HAD TO BRING IT BACK A WEEK LATER AS THE CATALYTIC CONVERTER WAS BAD. ONE & A 1/2 YEARS LATER I HAD TO REPLACE THE CC AGAIN AND JUST LAST SUMMER IT IS NOW ON IT'S THIRD CC. I AM SO TIRED OF POURING MONEY INTO THIS VEHICLE BUT I DON'T HAVE A CHOICE BECAUSE IT IS BLEEDING ME DRY. PLEASE HELP ON THIS AS IT SEEMS THERE ARE MANY FORD OWNERS IN THE SAME BOAT AS ME. I HAVE TO PUT THE $2,430 ON MY CC AGAIN AND HOPE TO GET REIMBURSED FOR THIS RECALL. IT'S SO S

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO HIS RESIDENCE. IN ADDITION, THE POWER STEERING ASSIST AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

MY CAR EXPERIENCED A COMPLETE LOSS OF STEERING. THE POWER STEERING MODULE DID NOT ALLOW MANUAL INPUT AND THE STEERING WHEEL WAS LOCKED IN PLACE AND WOULD NOT TURN AT ALL. THE PROBLEM STARTED GRADUALLY MAKING A POPPING SOUND WHEN TURNING THE WHEEL. IT THEN CHANGED TO A GRINDING SOUND AND THE STEERING WOULD GET STUCK AND THEN POP LOOSE. I EXPERIENCED THIS ON A TRIP OUT OF TOWN WHEN I WAS DRIVING AT HIGHWAY SPEEDS DRIVING BACK HOME. I STOPPED FOR GAS AND WHEN I GOT BACK IN THE CAR IT SAID "SERVICE POWER STEERING" THEN A FEW MINUTES LATER SAID "SERVICE POWER STEERING NOW". BEFORE ALL OF THIS HAPPENED THERE WERE NO ERROR MESSAGES OR SERVICE MESSAGES DISPLAYED. THE FORD DEALER IN TOPEKA, KS IDENTIFIED THE RACK AND PINION AND WORM GEAR AS THE FAULT AND NONE OF THE TECHNICIANS KNOW WHY NO MANUAL INPUT WAS BEING ACCEPTED BY THE CAR TO TURN THE STEERING WHEEL EVEN A LITTLE BIT. I FEEL LIKE THIS SHOULD HAVE BEEN COVERED UNDER THE RECALL 14S06 FROM 2014 BUT APPARENTLY MY VEHICLE WAS MANUFACTURED A FEW DAYS AFTER THE DATES THAT FORD DEFINED IN THAT RECALL. I AM OUT OVER $3000.00 FOR THE REPAIR, TOWING, RIDE TO GET TO THE RENTAL CAR 100 MILES AWAY, RENTAL CAR, AND SHIPPING OF MY TRUCK AFTER REPAIR TO MY HOME. ALL I WANT FORD TO DO IS ADMIT THAT THE DATES THAT THEY PUT ON THE RECALL WERE NOT INCLUSIVE OF ALL VEHICLES THAT WERE AFFECTED.