2013 Ford Explorer complaints

ON MY EXPLORER THE RECALL 19V-435 (FORD NUMBER 19S17) WAS EXECUTED. AFTER 3 MONTH AND APPROX. 2500MI THE LEFT NEW TOE LINK BROKE. THE CAR WAS RUNNING WITH 35MPH TO AN INTERSECTION AND I STARTED MODERATE BRAKING IN FRONT.OF A TRAFFIC LIGHT. DURING BRAKING THE LEFT NEW TOE LINK BROKE.

UPON STARTING THE VEHICLE THE WARNING INDICATOR "POWER STEERING ASSIST FAILURE" MESSAGE APPEARS AND THERE IS NO POWER STEERING. TURNING OFF AND RESTARTING SOMETIMES RESETS THE WARNING AND POWER STEERING WILL RETURN BUT NOT ALWAYS. THERE IS A CURRENT RECALL WITH THE SAME PROBLEMS (14S06) BUT MY VIN FALLS OUTSIDE THE MANUFACTURE DATE. REACHED OUT TO FOMOCO AND THEY VERIFIED THERE ARE NO RECALLS AND THERE HAVE NEVER BEEN ANY RECALLS FOR MY VIN. ONE MONTH AGO I RECEIVED A RECALL LETTER FROM FORD FOR A DIFFERENT ISSUE THAT I HAD FIXED UNDER THE RECALL BY FORD. THAT RECALL DIDN'T SHOW UP IN FORDS DATABASE EITHER FOR MY VIN WHEN I CALLED TODAY BUT YET IT EXISTED AND WAS FIXED. ODD THAT THE SAME POWER STEERING PROBLEM KEEPS OCCURRING ON VEHICLES BUT FORD WONT RECOGNIZE THE PROBLEM BECAUSE OF A BUILD LOCATION AND DATE. FORD DOESN'T ENGINEER US SPEC VEHICLES BASED ON THEIR MANUFACTURING PLANT, THEY SEEM TO BE SAYING THAT THE SAME ENGINEERS THAT DESIGNED A FAULTY ELECTRIC POWER STEERING MOTOR FOR CHICAGO DIDN'T DESIGN A FAULTY MOTOR FOR ANOTHER PLANT. OR THE ORIGINAL "FIX" DIDN'T REAL "FIX" THE PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, WHETHER IN REVERSE OR DRIVING FORWARD, THE POWER STEERING WARNING INDICATOR SUDDENLY ILLUMINATED. WHEN THE POWER STEERING FAILED, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT HAD TO TURN OFF THE VEHICLE AND WAIT A FEW MINUTES BEFORE THEY WERE ABLE TO START THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE POWER STEERING RETURNED TO NORMAL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 154,000. THE VIN WAS INVALID.

I HAVE HAD INTERMITTENT ISSUES WITH THE POWER STEERING GOING OUT. GENERALLY WHEN I START THE CAR. I CAN USUALLY RESTART IT AND IT WORKS FINE. JUST RECENTLY, THE POWER STEERING COMPLETELY FAILED WHILE DRIVING. IT IS STILL NOT WORKING. JUST TOOK IT IN TO THE FORD DEALER FOR REPAIR. THEY ARE TELLING MY THAT MY VIN# IS NOT PART OF THE POWER STEERING RECALL, BUT CLEARLY IT HAS BEEN AFFECTED BY THE RECALL OF THE FORD EXPLORER FROM 2011-2013.

AFTER AN ALL DAY EVENT, I GOT INTO THE CAR, STARTED IT AS USUAL, BUT THE POWER STEERING WOULD NOT WORK. THERE WAS A WARNING ON THE DASH, SO I TOOK IT TO A LOCAL MECHANIC. HE HOOKED IT UP TO THE COMPUTER, AND DID A SCAN, WHICH SHOWED SEVERAL CODES RELATED TO POWER STEERING ISSUE. I DO RECALL ON THE DRIVE TO THE EVENT, MY NAVIGATION WENT OUT, WITH A WARNING THAT SD NAV CARD IS NOT WORKING, AND MY PHONE WOULD NOT CONNECT TO THE SYSTEM VIA THE CABLE. MECHANIC RESET THE CODE TO TEST IT OUT. THIS HAS ACTIVATED THE POWER STEERING, RADIO, AND EVEN THE BACK UP CAMERA. YES, BACK UP CAMERA WOULD ONLY WORK PERIODICALLY, SO I THOUGHT IT WAS CAMERA ITSELF. I'M WORRIED POWER STEERING WILL GO OUT DURING THE NORMAL DRIVE. IS THERE ANY RECALL ON POWER STEERING OR ELECTRICAL ISSUES?

VEHICLE HAD TOE LINK REPLACED IN ACCORDANCE WITH RECALL 19V-435 ON 8-19-19. ON 9-10-19, THE REPLACEMENT TOE LINK FAILED WHILE DRIVING AT 45MPH. THE DEALERSHIP REPORTS THE TOE LINK FAILED AT THE WELD.

VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.

VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.

VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.

THE ELECTRONIC STEERING RACK HAS FAILED AND LOCKED UP. THIS RECALL HAS BEEN ISSUED FOR SOME EXPLORERS BUT SHOULD BE EXPANDED TO INCLUDE MORE VIN NUMBERS AS THIS IS THE SAME PROBLEM AND THE VEHICLE ONLY HAS 40,000 MILES ON IT. THE PROBLEM STARTED WHILE I WAS DRIVING IT. I TOOK IT TO A MECHANIC AND THE STEERING LOCKED UP FULLY AND POWER STEERING FAILED DURING THEIR TEST DRIVE.

SUDDEN POWER STEERING FAILURE WHILE DRIVING CRUISING SPEED.. CAR BECAME EXTREMELY LIMITED TO HANDLE. FORD TECH VERIFIED AND PULLED CODE U3000:61 REQUIRING REPLACEMENT OF STEERING GEAR.

POWER STEERING ASSIST LIGHT TURNS ON WHICH CAUSES LOSS OF STEERING CAPABILITY.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE ATTEMPTING TO TURN THE VEHICLE, IT BECAME DIFFICULT TO MANEUVER THE STEERING WHEEL AS IF THE POWER STEERING FAILED. THE CONTACT STATED THAT SHE ALSO HEARD A GRINDING NOISE COMING FROM THE DASHBOARD AREA OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SPOKE WITH TRI FORD INC (LOCATED AT 12610 ILLINOIS 143, HIGHLAND, IL 62249, 618-654-2122) AND WAS INFORMED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST DEFAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND INFORMED THE CONTACT THAT THERE WAS AN UNKNOWN RECALL ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

THERE IS A RECALL FOR 2013 FORD EXPLORER FOR POWER ASSIST POWER STEERING FAILURE. MY VEHICLE BASED ON VIN NUMBER IS NOT INCLUDED(IT IS A 2013 AS WELL) I HAVE A POWER ASSIST POWER STEERING FAILURE AND FORD REFUSES TO ACKNOWLEDGE THE ISSUE. I HAVE A CASE NUMBER WITH FORD: CAS - 24449952

ON THE EVENING OF 04OCT,2019 MY VEHICLE EXPERIENCED THE FAILURE OUTLINED IN NHTSA RECALL #14V286 (POWER STEERING FAILURE). FORD NEEDS TO EXPAND THE NUMBER OF VEHICLES COVERED UNDER THIS RECALL AS THIS IS A MAJOR SAFETY FAILURE THAT COULD RESULT IN INJURY, LOSS OF LIFE AND/OR PROPERTY DAMAGE. FORD DOES NOT HAVE A POLICY OR PROCEDURE ON FILE TO DEAL WITH VEHICLE OWNERS LIKE MY SELF I BELIEVE THAT THIS IS HIGHLY REGRETTABLE AND SHOULD BE ADDRESSED AS SOON AS POSSIBLE. THANKS (XXXX) DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LOST POWER STEERING. THE POWER STEERING WILL INTERMITTENTLY WORK AND YOU WILL GET A POWER STEERING ASSIST FAULT NOTICE. THERE IS A RECALL FOR THIS ISSUE (15S11) BUT FOR SOME REASON THIS EXPLORER WAS NOT INCLUDED DUE TO THE MANUFACTURE DATE. I BELIEVE THAT RECALL NEEDS TO BE EXTENDED TO COVER ALL OF THE VEHICLES AFFECTED. THE VEHICLE IS ALMOST UNSTEERABLE WHEN THIS HAPPENS AND IS NOT SAFE TO DRIVE.

CRANKED UP CAR THIS MORNING AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. COULD NOT TURN STEERING WHEEL. TRIED AGAIN LATER AND COULD DRIVE IT TO THE FORD DEALERSHIP 1.5 MILES AWAY. THEY SAID THERE'S NO RECALL. AND IT'S $2300 TO REPLACE THE STEERING GEAR. HAS 107000 MILES ON IT

SINCE I'VE HAD THIS VEHICLE IT JERKS BACK AND CLICKS AS THE TRANSMISSION SWITCHES GEAR. NORMALLY BETWEEN 3 AND 4TH GEAR IT SEEMS. MORE IMPORTANTLY ITS OVERHEATING AND LEAKING COOLANT! SAME ISSUE AS FUSIONS AND OTHER SUV FORD OFFERS. THIS SEEMS TO ME LIKE A FIRE HAZARD THAT SHOULD BE RECALLED IN ALL FORDS. IT LEAKS WHEN PARKED. AND OVERHEATS IF THE AC IS IN USE. THE LEAK WAS OUT OF NOWHERE AND SUDDENLY. THE FUEL SENSOR IS ALSO WEAK. *TT*JB

WHEN IDLING CABIN FILLS UP WITH WHAT APPEARS TO BE SMOKE FROM MUFFLERS. FELL ASLEEP IN THE CAR WHILE IDLING, WOKE UP DIZZY AND THRU UP SHORTLY AFTER, STRONG HEADACHE AFTER. RUST AROUND THE LOCK ON THE TRUNK LID.

THE CAR STEERING STOPS TURNING AND STIFFENS WHILE I AM STILL IN MOTION. IT IS THE MOST TERRIFYING THING EVER.

ON AUGUST 30TH, HAVING DRIVEN TO THE POOL A SHORT DISTANCE FROM MY HOUSE, I WAS UNABLE TO UNLOCK THE STEERING WHEEL TO DRIVE HOME. I MANEUVERED THE WHEEL A BIT AND IT UNLOCKED. THE NEXT DAY WAS A DIFFERENT STORY. I COULD NOT GET IT UNLOCKED TO DRIVE HOME FROM THE POOL NO MATTER WHAT I INITIALLY TRIED. I FOUND IN THE OWNER'S HANDBOOK THAT I SHOULD TURN OFF THE VEHICLE FOR A COUPLE OF MINUTES THEN TRY AGAIN. IT DID WORK, HOWEVER THE BOOK WARNED THAT THIS COULD HAPPEN WHILE DRIVING AND COULD "CAUSE AN ACCIDENT"...NO JOKE. I TOOK IT TO THE NEAREST AUTO DEALER WHO INFORMED ME THAT THERE WAS A RECALL ON 2012 AND 2013 FORD EXPLORERS THAT WERE EXPERIENCING THIS ISSUE. MY FORD DEALER SAID THAT THEY WERE SORRY BUT MY "VIN NUMBER" WAS NOT COVERED BY THE RECALL. SHOCKED, I HAVE TRIED EVERY VENUE TO GET MY $1,973.13 BILL FROM FORD AND MY CAR RENTAL FROM ENTERPRISE FOR $624.71 PAID BY FORD WITH NO AVAIL. SINCE MY VEHICLE, 2013 FORD EXPLORER, HAD THE SAME ISSUE OF THE RECALL, I CANNOT UNDERSTAND WHY MINE WAS NOT COVERED.

ON TWO SEPARATE OCCASIONS, TO INCLUDE THE MORNING OF SEPTEMBER 27, 2019, WHEN THE 2013 FORD EXPLORER WAS TURNED ON, AN ERROR MESSAGE STATING 'POWER STEERING ASSIST FAULT' APPEARED ON THE DASHBOARD SCREEN. THE VEHICLE WAS STATIONARY AT THE TIME OF THE ERROR MESSAGE. THE POWER STEERING WAS DISABLED AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. WE CONTACTED FORD ABOUT THE ISSUE AND WE WERE TOLD THERE WAS A RECALL FOR THE 'POWER STEERING ASSIST FAULT' FOR THE 2013 FORD EXPLORER BUT OUR VEHICLE WAS NOT INCLUDED BASED ON THE VIN. EVEN THOUGH THE ISSUES WE ARE EXPERIENCING ARE IDENTICAL TO THE RECALL, WE MUST INCUR OUR OWN EXPENSES TO HAVE IT FIXED. THE VEHICLE CURRENTLY HAS 105,000 MILES

WHILE DRIVING AT NORMAL HIGHWAY SPEED, MY POWER STEERING SUDDENLY FAILED. THE CAR BECAME IMMEDIATELY UNABLE TO DRIVE.

POWER STEERING WILL FAIL WHILE DRIVING DOWN ROAD. THIS IS A DESIGN FLAW FROM FORD AND THEY SHOULD REPAIR IT. THIS FAILURE IS CAUSED BY OVERHEATING OF THE ELECTRONIC ASSEMBLE IN THE STEERING RACK. I WILL SUE FORD IF THEY DO NOT RESPOND TO THIS COMPLAINT.

INITIAL COMPLAINT TO FORD DEALERSHIP RE: EXHAUST ODORS IN CABIN, POSSIBLY RELATED TO USE OF AIR CONDITIONING (INSPECTED 5/4/16, MILEAGE 47,450, NO REPAIRS COMPLETED). PERFORMANCE RECALL 17NO3 COMPLETED 10/22/18. EXHAUST ODORS WORSE AFTER RECALL. FORD DEALERSHIP INSPECTED AGAIN ON 10/30/18. RECOMMENDED USING RECIRCULATION OF CABIN AIR AT ALL TIMES. AIR CONDITIONING HAS SINCE STOPPED WORKING. PER DEALERSHIP REAR A/C LINES NOW NEED REPLACEMENT, EXT. COST OF $2,100. CABIN EXHAUST ODORS CONTINUE AND INSIDE OF WINDSHIELD IS FOGGING. ODORS WORSE WHEN STOPPED AT STOPLIGHTS. MULTIPLE OCCASIONS OF CO DETECTION IN CABIN WHILE IN MOTION IN RURAL AREAS. ELEVATED COHB WITH VARIOUS HEALTH SYMPTOMS AND CHILDREN NOW COMPLAINING OF CAR SICKNESS. VARIOUS AREAS OF RUST ALSO REPORTED TO DEALERSHIP AND NEW AREAS APPEARING (I.E. NEAR DRAIN VALES OF THE LIFTGATE). *DT *AS

WINDSHIELD INNER AND OUTER TRIM SEALS HAVE FAILED ON BOTH SIDES OF WINDSHIELD .VEHICLE ONLY HAS 72000 MILES. RUBBER HAS DISINTEGRATED. TRIM COMING LOOSE ON VEHICLE WHILE DRIVING.

WHEN TURNING THE TRUCK MAKES A ROARING NOISE AND DOES NOT RETURN STEERING BACK TO STRAIGHT DIRECTION. HARD TO TURN WHEEL MANUALLY. FORD DEALER DIAGNOSTIC CLAIMS STEERING HAS AN INTERNAL FAILURE AND MUST BE REPLACED FOR SAFETY. ELECTRIC RACK AND PINION STEERING POSSIBLE DELAYED DEFECT!. EXPLORER HAS LESS THAN 66,000 MILES ON IT.

POWER STEERING ASSIST FAULT WARNING AFTER TURNING ON CAR AND PUTTING IT IN DRIVE. . I HAD NO POWER STEERING. TURNED OFF CAR THEN RESTARTED AND THEN I COULD DRIVE.

MY POWER STEERING GOES OUT AND THROW THE "POWER STEERING FAULT" ERROR MESSAGE ON MY DASH MULTIPLE TIMES WHEN EITHER I AM BACKING UP, STARTING TO TAKE OFF, WHILE DRIVING DOWN THE ROAD. IT DID IT ONE TIME ABOUT A YEAR AGO AND I THOUGHT IT WAS JUST A FLUKE BUT NOW IT IS HAPPENING ALL THE TIME. AND I HAVE GOOGLED THE PROBLEM AND APPARENTLY THERE IS A RECALL ON ONLY CERTAIN MODELS BUT IT SEEMS LIKE THERE SHOULD BE SEVERAL MORE LISTED THE MORE I LOOK AT HOW MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEMS I AM.

VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.

2013 FORD EXPLORER LTD STARTED HAVING ISSUES WITH POWER STEERING. WARNING ICONS CAME UP ON LOWER RIGHT DASHBOARD, SHOWING LACK OF TRACTION CONTROL, THEN TEXT WARNINGS "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". AFTER PARKING THE VEHICLE AND TRYING TO USE IT AGAIN FOUND STEERING ESSENTIALLY LOCKED. STEERING WHEEL CAN BE TURNED WITH A LOT OF EFFORT, BUT VEHICLE IS UNSAFE TO BE DRIVEN. CONTACTED FORD TO FILE OFFICIAL COMPLAINT. THEY MAINTAIN THEIR OFFICIAL LINE THAT VEHICLE IS NOT INCLUDED IN RECALL. I'M THE ORIGINAL OWNER, HAVING BOUGHT THE 2013 MODEL AROUND OCT 2012. HAVE ALWAYS MAINTAINED THE VEHICLE PROPERLY. VEHICLE CURRENTLY HAS 177,000 MILES, BUT IS CURRENTLY USELESS, AS I CAN'T EVEN SELL IT IN CURRENT STATE. FORD REP'S ONLY RESPONSE (AT 1-866-436-7332) WAS TO HAVE IT TOWED TO NEAREST FORD DEALER, WHOM WILL THEN CHARGE ME $135 TO "DIAGNOSE" A PROBLEM THEY ARE FAMILIAR WITH AND DEMAND AROUND $2K TO HAVE IT REPAIRED. PLEASE ADVISE IF THERE'S A CHANCE FORD WILL DO THE RESPONSIBLE THING AND RECALL THESE VEHICLES BEFORE MORE PEOPLE GET KILLED DRIVING THEM. I WOULD HAT TO HAVE TO THROW AWAY OVER $40,000 INVESTED IN THIS CAR.

SMELL OF SMOKE, AND TAPPING NOISE PRIOR TO FIRE. SMOKE CAME FROM NEAR THE CENTER CONSOLE BETWEEN DRIVER AND PASSENGER SEAT. FIRE STARTED. MADE A COMPLAINT PRIOR ABOUT SMELL OF SMOKE AND NOISE.

TAPPING NOISE AFTER TURNING CAR OFF. BURNING SMELL BUT NO VISIBLE SMOKE.

2013 FORD EXPLORER, FRONT (HOOD) IS DETERIORATING, AND HOLES IN THE METAL ARE STARTING TO ROT THRU PAINT IS PEELING AND GETTING WORSE. MY BODY AND FENDER MAN TELLS ME IT CAN ALSO AFFECT THE SPRING LOADED AND LOCKING DEVICE OF THE HOOD, WHICH IN TIME CAN CAUSE A FAILURE OF THE HOOD BEING DISLODGED AND BLOCKING YOUR VISION. HE ALSO EXPLAINED THIS IS A PROBLEM WITH FORD PRODUCTS AND THERE REALLY IS NO FIX. THEY HOODS ARE ALUMINUM AND ARE INSTALLED ON A STEEL BODY. ITS NOT THE PAINT JOB, ITS A DISSIMILAR METAL ISSUE THAT ONLY CAN BE CORRECTED BY INSTALLING A NEW HOOD. I NOW UNDERSTAND THIS IS A PROBLEM WITH A LOT OF FORD PRODUCTS. HELP

I WAS DRIVING MY 2013 FORD EXPLORER AND BEGAN TO FEEL AS IF I WAS ABOUT TO PASS OUT. I PULLED OVER A FEW TIMES BUT I KEPT FEELING WORSE. I PARKED AND CALLED A FRIEND TO TAKE ME TO EMERGENCY. ALTHOUGH I WAS SHAKING AND FELT FAINT, THE DOCTORS COULD NOT FIND A CAUSE. HOSPITALS DO NOT TEST FOR CARBON MONOXIDE LEVELS UNLESS REQUESTED - AT THE TIME IT WOULDN'T HAVE CROSSED MY MIND. THE FOLLOWING DAY I DROVE MY CAR AND THIS PHYSICAL REACTION HAPPENED AGAIN. I THEN REALIZED THAT IT WAS SOMETHING IN MY CAR THAT WAS CAUSING THIS. I TOOK MY CAR TO A FORD DEALER AND THEY FOUND THAT I HAD CARBON MONOXIDE LEAKING INTO THE CABIN. I BELIEVE THAT THERE SHOULD BE MANDATORY RECALLS FOR THESE CARS, NOT CUSTOMER SATISFACTION PROGRAMS. THEIR LETTERS STATE THAT 'THESE VEHICLES ARE SAFE', AND CLEARLY THAT IS MISLEADING AND UNTRUE.

I WAS HEARING A GRINDING NOISE WHEN TURNING. IT GOT TOO LOUD AND TOOK IT TO DEALERSHIP. THEY TOLD ME THAT THE RACK AND PINION HAS TO BE REPLACED. IT GOT SO BAD THAT I COULD POTENTIALLY LOSE STEERING CONTROL WHEN DRIVING. I'M CONCERNED THIS IS A BIG SAFETY ISSUE AND THIS FAILURE SHOULDN'T HAPPEN IN THIS LOW MILEAGE. I ONLY HAVE ABOUT 77K MILES ON MY EXPLORER AND I'VE BEEN DRIVING IT GENTLY.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY BECAME INOPERABLE.THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION AND THE "POWER STEERING ACCESS FAILURE" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO PAOLI FORD (100 WEST LANCASTER AVE, PAOLI, PA) WHERE IT WAS DIAGNOSED THAT THE SCCM MODULE AND STEERING GEAR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER (CAS-24160629) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 63,480. *AS*DT *TR*JB

THE ENGINE BEGAN LEAKING COOLANT CAUSED BY THE WATER PUMP SEAL FAILING. WE HAVE HAD SEVERAL OTHERS THAT ALSO HAVE HAD WATER PUMP FAILURES.

THE ENGINE BEGAN LEAKING COOLANT CAUSED BY THE WATER PUMP SEAL FAILING. WE HAVE HAD SEVERAL OTHERS THAT ALSO HAVE HAD WATER PUMP FAILURES.

THE ENGINE BEGAN LEAKING COOLANT CAUSED BY THE WATER PUMP SEAL FAILING. WE HAVE HAD SEVERAL OTHERS THAT ALSO HAVE HAD WATER PUMP FAILURES.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND FLASHED DIFFERENT COLORS. ALSO, THE INFORMATION SCREEN ON THE RIGHT SIDE OF THE DASHBOARD TURNED BLACK. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SEPTEMBER 6, 2019, THE IGNITION FAILED TO START. THE CONTACT ALSO STATED THAT THE DOOR LATCHES WOULD OPEN AND CLOSE MULTIPLE TIMES. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO JIM CLICK FORD LINCOLN (LOCATED AT 6244 E 22ND ST, TUCSON, AZ 85711, (866) 787-4416). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.

I OWN A FORD EXPLORER AND IT'S BEEN HAVEING PROBLEMS ..THERE IS A WRENCH LIGHT TURNING ON THE PANEL ..AND IT JUST STOPS RUNNING .ENGINE COMPLETELY SHUTS OFF ..I HAVE A 2 MONTH OLD BABY AND I FEAR FOR OUR SAFETY..MY EXPLORER TURNED OFF IN THE MIDDLE OF THE EXPRESSWAY WITH TRAILERS AND FAST CARS ALMOST HIT ME..I KNOW ALOT OF EXPLORER OWNERS THAT ARE HAVEING THE SAME PROBLEMS..THE DANGEROUS MATTER IS ENGINE SHUTS OFF WHILE RUNNING AND THE DIAGNOSTICS CANT FIND NOTHING WRONG..THIS SHOULD BE A RECALL FOR EXPLORERS IT REALLY DANGEROUS THE ENGINE JUST SHUTTING OFF WHILE RUNNING U CAN CRASH AND GET KILLED IF U GET HIT WHILE ALL CARS ARE DRIVING FAST IN EXPRESSWAYS ..ITS HAPPENED SEVERAL TIMES NOW ..WRENCH LIGHT TURNS ON AND THEN ENGINE TURNS OFF WHILE RUNNING IT HAPPENS MORE WHEN U FILL UP THE TANK WITH GAS..TENDS TO HAPPEN..ITS SCARY..ITS HAPPENED SEVERAL TIMES FIRST TIME WAS LAST YEAR THEN ONCE A MONTH AND NOW IT'S BEEN DOING IT 5 TO 6 TIMES A DAY..THAT'S Y I TOOK IT TO GET CHECKED..PLUS IT HAS RECALLS ON IT ALSO ..TO TOP IT OFF

ENGINE RATTLES UPON STARTUP FOR ROUGHLY 2 SECONDS. THIA IS A KNOWN ISSUE THAT THE TIMING CHAIN STRETCHES AND REPLACEMENT OF TIMING CHAIN AND PHASERS IS NEEDED.

THE BACKUP CAMERA ON MY VEHICLE HAS BEEN MALFUNCTIONING/INOPERABLE FOR 2 YEARS. WHEN IT DOES WORK IT SHOWS THE VIEW BACKWARDS. THE DEALERSHIP, WHO I HAVE COME TO DISTRUST, SAID THEY COULD FIX IT FOR AROUND $500.00. I CALLED FOMOCO AND TOLD THEM MY PROBLEM WITH THE VEHICLE. THEY TOLD ME IT'S NOT A SAFETY HAZARD, THEREFORE THEY CANNOT DO ANYTHING. TO ME WHEN THE CAMERA WORKS(SELDOMLY) AND SHOWS THE IMAGE BACKWARDS, THAT IS A SAFETY ISSUE. PLEASE ADVISE.

I HAVE BEEN SMELLING EXHAUST FUMES IN THE CABIN SINCE PURCHASING THE VEHICLE. THIS DAY I WAS GETTING A HEADACHE AND FELT LIKE I WAS GOING TO PASS OUT. I PULLED OVER SHUT OFF THE ENGINE AND ROLLED DOWN THE WINDOWS BEFORE PASSING OUT. WOKE UP 30 MINS LATER. SINCE THEN I HAVE NOT DRIVEN THE VEHICLE WITHOUT THE WINDOWS ROLLED DOWN.

TAKATA RECALL. NEVER INFORMED OF THE RECALL THAT WAS IN PLACE.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JONES-WEST FORD (3600 KIETZKE LN, RENO, NV 89502, (775) 329-8800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THROTTLEBODY P2111 CODE. LOSS OF ENGINE POWER. NOT COVERED BY FACTORY SERVICE BULLETIN 13N03. WHY NOT?

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 50 MPH, THE POWER STEERING COMPLETELY FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO CHAPMAN FORD (1255 COLUMBUS AVE, MARYSVILLE, OH 43040, (937) 642-0015) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT SHE REPLACED THE POWER STEERING MODULE. THE MANUFACTURER WAS NOTIFIED AND INSTRUCTED THE CONTACT TO KEEP ALL RECEIPTS FOR THE REPAIR IN THE EVENT THAT HER VEHICLE BECAME INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 117,000.