2013 Ford Explorer complaints

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL CEASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO COURTESY FORD LOCATED AT 1636 DOGWOOD DR SE, CONYERS, GA 30013, WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 178,000.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD ' NORTH CANTON LOCATED AT 5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 190,000.

AT FIRST THE CAR WAS VIBRATING A LITTLE WHEN DOWNSHIFTING FROM 45 TO A STOP. AFTER A FEW MONTHS, THE ENGINE SPUTTERS AND THEN SEIZES UP AND DIES WHEN PUT IN DRIVE FROM PARK AND ALSO FROM PARK TO REVERSE. WHEN STOPPING THE CAR STILL FEELS LIKE THE DOWNSHIFT IS FAULTY AND WHEN AT THE COMPLETE STOP THE FEELS LIKE IT GOING TO LOSE POWER AND DIE. THE CAR HAS NO TROUBLE CODES. TOOK THE CAR TO THE DEALERSHIP AND THE MECHANIC SEEM TO IMMEDIATELY KNOW WHAT WAS WRONG WITH THE CAR. THEY TROUBLESHOOTED IT AND CALLED TO TELL ME THAT THEY COULDN'T FIND ANY ISSUES, BUT THAT IT HAS TO BE A INTERNAL TRANSMISSION ISSUE AND WOULD HAVE TO REMOVE TRANSMISSION AND TEAR DOWN FOR INSPECTION OR REPLACE WITH A NEW TRANSMISSION ON A 8 YEAR, 64000 MILES, 1ST OWNER CAR. THIS CAR HAS LOW MILES, STORED INSIDE A GARAGE AND IS MAINTAINED AT THE DEALERSHIP FOR OIL CHANGES AND MAINTENANCE. *TR

CAR MAKES BANG OR CLUNK SOUND WHEN TURNING LEFT. *TR

TRANSFER CASE MAKES A LOT OF NOISE I HAVE TO REPLACE IT. I AM ELECTRIC WRECK STEERING MAKES A LOT OF WINDING NOISE. *TR

I NEED A POWER STEERING CONTROL MODULE. RECENTLY TWICE MY POWER STEERING WAS STIFF. I BROUGHT IT TO MY MECHANIC WHO SAID THE CODES INDICATED I NEED A POWER STEERING CONTROL MODULE. I LOOKED ONLINE AND I SEE THAT FORD RECALLED THE FORD EXPLORERS FOR THIS PROBLEM, BUT MINE WAS NOT RECALLED ACCORDING TO FORD. I ALSO SAW ONLINE THAT FORD KNEW ABOUT THE PROBLEM AND SOLD THE VEHICLES AS IS. *TR

AFTER STARTING THE VEHICLE I RECEIVED TWO WARNINGS, 1) VEHICLE LANE DEPARTURE WARNING DISABLED, FOLLOWED BY 2) POWER STEERING ASSIST DISABLED. IT WAS NOT POSSIBLE TO STEER THE VEHICLE THEREFORE I TURNED IT OFF, LET IT SIT 15-20 SECONDS AND RESTARTED. SAME WARNINGS WERE RECEIVED. TURNED IT OFF AGAIN AND LET IT SIT FOR ANOTHER 15-20 SECONDS AND THEN RESTARTED. WARNINGS DID NOT COME ON AND POWER STEERING WAS RESTORED. SCHEDULED AN APPOINTMENT WITH THE DEALER FOR THE FOLLOWING DAY AND WAS TOLD THAT THE POWER STEERING MOTOR AND STEERING RACK REQUIRED REPLACEMENT. VEHICLE IS SIX MONTHS BEYOND EXTENDED WARRANTY BUT HAS ONLY 60,000 MILES TOTAL. RESEARCHED THIS ISSUE AND FOUND A RECALL HAD BEEN ISSUED FOR THIS EXACT ISSUE (14V286000, FORD 14S06), HOWEVER THE PRODUCTION DATE OF MY VEHICLE FELL OUTSIDE OF THE MANUFACTURED DATE RANGE FOR THE RECALL OF MAY 17TH, 2010 THRU FEBRUARY 28TH, 2012. MY VEHICLE WAS MANUFACTURED ON APRIL 25TH, 2012. I REQUESTED THAT THE DEALER OPEN A CASE WITH FORD AND REQUEST THIS REPAIR TO BE COVERED, DEALER RESPONDED THAT FORD DENIED THE CLAIM. REPAIR & REPLACEMENT OF STEERING RACK WAS COMPLETED BY THE DEALER. $2,161.79. *TR

I HAD A REPAIR DONE TIE-RODS AND CONTROL ARMS AND 2 DAYS LATER MY STEERING START STIFFENING THEY SAID RACK AND PINION IS BAD. SO I LOOKED UP IN FORD THEY SAID IT WAS A RECALL FOR THAT YEAR AND MODEL SOME YEARS OF THAT YEAR. *TR

ON JANUARY 12, 2020, WHILE DRIVING HOME TO FLORIDA FROM GEORGIA, INVOLVED IN AN ACCIDENT THAT SERIOUSLY INJURED 26 YEAR OLD DRIVER AND HER 2 CHILDREN, AGES 8 AND 4. ALTHOUGH THE CHILDREN WERE ABLE TO GO HOME WITH WEEKS OF THE ACCIDENT, THE DRIVER WAS LEFT WITH SEVERE INJURIES AND IMPAIRMENTS, TRAUMATIC BRAIN INJURY, AND IN A COMA FOR NEARLY 2 MONTHS. THE 26 YEAR OLD DRIVER RECENTLY CAME HOME IN MARCH AFTER SPENDING TIME AT BROOKS REHABILITATION, BUT WE RECENTLY RECEIVED A PHONE CALL FROM THE DEALERSHIP WHERE THE CAR WAS BOUGHT ABOUT RECALL 19S17. WE ARE WONDERING IF THIS RECALL COULD HAVE POSSIBLY PLAYED A PART IN THIS ACCIDENT, AS SHE WAS BRAKING WHEN THE VEHICLE BECAME UNCONTROLLABLE AND VEERED OFF THE ROAD, AND SHE WENT HEAD ON INTO A SEMI-TRUCK GOING THE OTHER DIRECTION ON THE HIGHWAY. *TR

LOST OF POWER STEERING WHILE DRIVING, COMING FROM AN OIL CHANGED AT THE DEALERSHIP. WAS ABLE TO PULL OVER INTO A PARKING LOT, AND WAS ABLE TO MANAGE NOT TO GET INTO AN ACCIDENT. THIS COULD'VE BEEN FATAL, AND FORD NEED TO RECALL. *TR

INTERIOR DRIVER DOOR HANDLE DOES NOT RETURN TO THE RECESSED (PARKED) POSITION. THIS SAME DEFECT IS A RECALL ON FORD FUSIONS AND SOME OTHER SIMILAR VEHICLES; WHY NOT ON THIS FORD EXPLORER? COST TO REPAIR AT DEALER AROUND $150.00. WORKED FINE FOR 7 YEARS. (SPRING INSIDE DOOR IS EITHER BROKEN OR OFF ITS ANCHOR(S).

THIS TRUCK IS EXPERIMENTING THE POWER STEERING SYSTEM SHUTDOWN AFTER SOMETIME OF DRIVING AND I NOTICE THE RACK PINION IS BEEN REPLACE FOR NEW ONE I TOOK IT TO THE DEALER TO GET THE COMPUTER UPDATED SOFTWARE AND REPROGRAM THE STEERING SYSTEM BUT A WEEK LATER VEHICLE DID SAME PROBLEM AND THEY SAY THAT THERE IS NOT RECALLS ON IT EVEN THAT THE VEHICLE IS PRESENTING THE PROBLEM OF THE RECALL AND IT FALL IN THE YEAR OF THE RECALL ITSELF

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 35-40 MPH, THE VEHICLE STARTED TO JERK BACK AND FORTH WHILE MAKING TURNS IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. AFTER TEST DRIVING THE VEHICLE, THE MECHANIC INFORMED THE CONTACT THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT AFTER HAVING TWO UNKNOWN RECALLS REPAIRED ON THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WHICH REQUIRED ADDITIONAL EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA TO FILE A SAFETY COMPLAINT. THE FAILURE MILEAGE WAS 178,000.*DT

WHILE BACKING OUT OF MY GARAGE MY POWER STEERING STOPPED WORKING ALMOST CAUSING ME TO SCRAPE THE SIDE OF MY CAR ON THE WALL. I HAD TURNED THE STEERING WHEEL, AS THE CAR HAD BEEN LEFT AT A SLIGHT ANGLE WHEN PARKED THE DAY BEFORE, AND COULD NOT STRAIGHTEN IT OUT. I HAD TO STOP. I TURNED THE CAR OFF AND STARTED IT BACK UP AND THE STEERING WAS WORKING AGAIN. I DISCOVERED THAT THERE WAS A RECALL ON THE 2013 EXPLORER ON MODELS MADE A FEW MONTHS EARLIER. FORD IS STILL HAVING THE SAME PROBLEM IT APPEARS. THEN IT HAPPENED AGAIN A FEW DAYS LATER BUT I WAS STATIONARY IN A PARKING LOT. AN ERROR MESSAGE APPEARED ON MY DASH BOARD THAT TIME. I DON'T RECALL SEEING AN ERROR MESSAGE WHEN IT HAPPENED WHILE BACKING UP IN MY GARAGE. THE PROBLEM ALSO HAPPENED WHEN MY WIFE WAS IN A PARKING LOT A FEW DAYS LATER. SO A TOTAL OF 3 INCIDENCES OF FAILURE.

MY 2013 FORD EXPLORER . I'M EXPERIENCING A LOT PROBLEMS WHEN I DOING TURNS LEFT/RIGHT STEERING IS VERY HARD SOMETIMES AND IT MAKES ME VERY NERVOUS I FEEL LIKE I WILL CRASH THE VEHICLE ONE IF THIS DAYS. *TR

I EXPERIENCE A ROTTEN EGG SMELL WHEN ACCELERATING. WHEN I TOLD THE FORD DEALERSHIP DURING ROUTINE SERVICE, THEY STATED "IT'S NORMAL". I LOOKED FOR RECALL 19N05 WITH MY VIN BUT IT STATED THERE ARE NO UNRESOLVED ISSUES. SO IT SEEMS PERHAPS THE RECALL 19N05 WAS PERFORMED. BUT THE SMELL IS STILL THERE DURING ACCELERATION.

TL* THE CONTACT'S SON OWNS A 2013 FORD EXPLORER. THE CONTACT STATED HER SON NOTICED WATER LEAKING FROM THE CENTER OF THE SUBFRAME OF THE VEHICLE. THE CONTACT ALSO STATED HER SON NOTICED THE ROOF SEPARATING FROM THE SUBFRAME. THE VEHICLE WAS TAKEN TO BODY COLLUSION SHOP AND WAS INFORMED THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE CAR WILL NOT START AFTER DRIVING IT . SOMETIMES IT HAS TO BE JUMPED . I HAS HAD 3 BATTERIES IN IT SO FAR, IT HAS 140,000 MILES ON IT AND WHEN I CLOSE OR OPEN THE DOORS SOMETIMES IT WILL START!

WATER LEAKING INTO REAR AND INTO THE SPARE TIRE WHEEL WELL. ABOUT AN INCH OF WATER FOUND IN THE SPARE TIRE WHEEL WELL. UNSURE WHEN THIS IS HAPPENING.

FULLY MARKED POLICE PATROL VEHICLE LOST HYDRAULIC BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. INSPECTED AND FOUND RIGHT FRONT BRAKE LINE RUPTURED INSIDE OF PROTECTIVE SLEEVE CAUSING BRAKE FLUID TO LEAK OUT AND HYDRAULIC BRAKES TO STOP WORKING. THIS IS THE 4TH ONE WE HAVE HAD IN A SHORT AMOUNT OF TIME. 1ST ON 5/15/2018, SECOND ON 1/15/2020, THIRD ON 2/10/2020, AND NOW 4TH ON 3/17/2020..

COMPUTER VOICE COMAND 80 MPH GOVERNOR

THE VEHICLE HAS INTERMITTENT POWER STEERING FAULTS WHICH CAUSE THE VEHICLE TO BE DIFFICULT TO MANEUVER ESPECIALLY AT LOW SPEEDS

POWER STEERING ASSIST LIGHT ILLUMINATES AND THE VEHICLE LOSES THE ABILITY TO STEER. I ALMOST RAN INTO THE CURB BEFORE I FORCEFULLY TURNED THE WHEEL TO MISS IT. I WAS TRAVELING AROUND 5MPH AS I HAD JUST STARTED IT.

THE POWER STEERING JUST STOPPED WORKING MY VEHICLE IS A 2013 BUT IT ONLY HAS 68800 MILES

THE POWER STEERING RACK AND EPS SHUTS DOWN AND I HAVE NO POWER STEERING WHILE DRIVING. WE HAVE REPLACED THE STEERING RACK AND HAD THE EPS RESET TWICE AND IT STILL POPS UP THE SENSOR FOR THE EPS AND SHUTS MY POWER STEERING DOWN. I'VE ALMOST CRASHED MY VEHICLE TWICE AND HAD IT TOWED 3 TIMES BECAUSE OF THIS.

STARTING THE CAR FROM PARK CAUSES AN ERROR TO DISPLAY STATING POWER STEERING ASSIST FAULT AND THE LOSS OF POWER STEERING FOR THE VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE POWER STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS CONCERNED THAT A CRASH COULD OCCUR WHILE THE VEHICLE WAS IN MANUAL STEERING MODE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. PAULI FORD LOCATED AT 2380 OLD U.S. 27, ST JOHNS, MI 48879, (989) 224-6711, WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE MAY BE DUE TO THE STEERING GEAR OR A STEERING MODULE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,854.

HAD JUST PICKED UP MY MAIL FROM MAILBOX AND STARTED CROSSING ROAD TO ENTER MY LANE/PRIVATE DRIVEWAY WHEN HEARD A LOUD CLUNK AND WAS UNABLE TO STEER CAR. KEPT PUSHING GAS PEDAL TO TRY TO MOVE FORWARD AND GET ACROSS THE ROAD AND BARELY DID BUT COULDN'T CONTROL DIRECTION THE CAR WAS MOVING. WHEN FELT WAS SAFE I GOT OUT AND WALKED AROUND CAR TO SEE IF I COULD SEE WHAT WAS WRONG. NOTICED FRONT RIGHT PASSENGER WHEEL WAS TURNED IN WHILE OTHERS WERE STRAIGHT. I GOT BACK IN CAR TO TURN STEERING WHEEL AND SEE IF IT WOULD MOVE BUT IT DID NOT. I CALLED FAMILY TO COME HELP AND UPON FURTHER LOOKING DISCOVERED WHEEL HAD BECOME DISCONNECTED FROM THE TIE ROD. THE CAR WAS TOWED TO A GARAGE AND UPON THEIR INSPECTION I WAS TOLD THAT I NEEDED A NEW INNER AND OUTER TIE ROD AND THAT THE AXLE CENTRE BRACKET HAD BROKEN. I GOOGLED THE INTERNET TO SEE IF THIS WAS A KNOWN PROBLEM AND FOUND A WEBSITE CARPROBLEMZOO.COM WHERE 29 REPORTS WERE LISTED OF SIMILAR INSTANCES WITH A MOST RECENT DATE OF 7/12/2019. THIS DRIVER DID CONTACT FORD CUSTOMER CARE AS DID I BUT HAD NO ASSISTANCE OR RESOLUTION FROM THEM. IN FACT FORD TOLD ME THEY CAN'T MONITOR EVERY WEBSITE AND I TOLD THEM THIS WASN'T ACCEPTABLE BECAUSE ONE COMPLAINT SAID A MOTHER'S NECK WAS BROKEN. THESE PROBLEMS MUST BE FURTHER INVESTIGATED.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 15 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). GREG SWEET FORD, INC. LOCATED AT 4011 E CENTER ST, CONNEAUT, OH 44030, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHILE REVERSING OUT OF THE DRIVE WAY THE POWER STEERING CEASED AND BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO OWATONNA FORD-LINCOLN LOCATED AT (1001 HOFFMAN DR NW, OWATONNA, MN 55060 507-451-7860 ) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND CAM BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

GETTING OFF RAMP TURNING TO MY RIGHT THE CAR WAS HARD TO TRUE STEER LOST CONTROL

ABOUT TWO MONTHS AGO THE STEERING WAS GETTING TOUGH WITH LITTLE NOISE LIKE CLUNKING, TOOK THE EXPLORER TO A FORD DEALER WAS TOLD MY FRONT STRUTS NEEDED CHANGED. HAD THAT DONE, DID NOT FIX MY STEERING PROBLEM. SAID MY VIN WAS OUTSIDE OF THE RECALL FORD HAD ON THE STEERING RACK. NOW JUST YESTERDAY I START MY CAR AND MY STEERING WHEEL IS STUCK NO MOVEMENT. TURNED IT OFF AND BACK ON AND GOT MOVEMENT BUT NO POWER STEERING IT'S A MANUAL. WARNING LIGHTS CAME ON 1. "SERVICE POWER STEERING NOW" 2. "SERVICE ADVANCE TRAC". ALSO NOTICED MY TURN SIGNAL WILL NOT STAY ENGAGED MUST HOLD IN PLACE TO SIGNAL.

VEHICLE WHILE DRIVING CAN LOSE SIGNAL TO THE ELECTRIC GEAR BOX FOR THE POWER STEERING. CAUSING A LOSS OF POWER STEERING. CAR DISPLAY READS "POWER STEERING FAULT".

TL* THE CONTACT OWNED A 2013 FORD EXPLORER. WHILE DRIVING, THE POWER STEERING FAILED AND THE STEERING BECAME DIFFICULT TO TURN. VEHICLE HAD DEFECTIVE POWER STEERING. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE SAFELY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE POWER STEERING WOULD SUDDENLY FAIL CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE VEHICLE OFF AND THEN RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE AS NORMAL. DURING THE FAILURES THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING WAS FAULTY. TRI CITY FORD(1348 FOUR LOCUST HWY, KEYSVILLE VA) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

FULLY MARKED POLICE PATROL VEHICLE LOST HYDRAULIC BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. INSPECTED AND FOUND RIGHT FRONT BRAKE LINE RUPTURED INSIDE OF PROTECTIVE SLEEVE CAUSING BRAKE FLUID TO LEAK OUT AND HYDRAULIC BRAKES TO STOP WORKING. THIS IS THE 3RD ONE WE HAVE HAD IN A SHORT AMOUNT OF TIME. 1ST ON 5/15/2018, SECOND ON 1/15/2020, AND THIRD ON 2/10/2020. SO FAR THE VEHICLES INVOLVED ARE 2013 POLICE INTERCEPTOR UTILITIES. ALL HAVE BUILD DATES BETWEEN 4/19/2012 AND 6/19/2012.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTING HIS VEHICLE AND BACKING OUT THE DRIVEWAY, HIS POWER STEERING CEASED TO OPERATE. THE ADVANCED TRACK WARNING LIGHT ILLUMINATED SIMULTANEOUSLY AS THE FAILURE OCCURRED. THE CONTACT ATTEMPTED SEVERAL MANEUVERS, SUCH AS RESTATING THE VEHICLE AND RESETTING THE BATTERY, BUT TO NO AVAIL. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING); THE CONTACT WAS THEN REFERRED TO NHTSA TO FILE A VEHICLE SAFETY COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 126,405.

STEERING BECOME HARD CANT MOVE THE WHEEL OR MAKE ANY TURN... AND THE LIGHT OF SERVICE POWER STEERING AND SERVICE ADVANCE TRAC CAME ON. I ALMOST HAVE A ACCIDENT DO TO THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS TO START THE VEHICLE, THE ENGINE FAILED TO TURNOVER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JIM CLICK FORD LINCOLN 6244 E 22ND ST, TUCSON, AZ 85711 WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. ONCE THE VEHICLE WAS RETURNED TO THE CONTACT, THE VEHICLE OPERATED AS INTENDED. THE CONTACT THEN STATED THAT ON ANOTHER OCCASION WHILE DRIVING AT 75 MPH, THE VEHICLE BEGAN TO LOST MOTIVE POWER AND THE POWER STEERING CEASED. THE INFORMATION SCREEN BECAME INOPERABLE. THE VEHICLE WAS AGAIN TOWED BACK TO THE SAME DEALER. A DIAGNOSTIC WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SINCE TOWED FROM THE DEALER TO THE RESIDENCE. THE MANUFACTURER NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

ON THE 14TH OF JANUARY 2020, WHILE DRIVING ON THE FREEWAY, MY TRUCK BEGAN TO SWAY AS IF MY ALIGNMENT WAS OFF. A SHORT WHILE LATER, THE SERVICE POWER STEERING WARNING LIGHT CAME ON AND AS I STRUGGLED TO STEER THE VEHICLE TO A STOP IN A NEARBY PARKING LOT, THE WARNING CHANGED TO SERVICE POWER STEERING NOW! THIS WAS VERY DANGEROUS BECAUSE STEERING BECAME EXTREMELY DIFFICULT AND I ALMOST SIDE SWIPED A COUPLE OF CARS. AFTER I BROUGHT THE VEHICLE TO A STOP, THE STEERING LOCKED UP AND STEERING BECAME IMPOSSIBLE. THE VEHICLE WAS TOWED TO A NEAR BY FORD DEALERSHIP.

I HAVE RECEIVED CARBON MONOXIDE POISONING FROM DRIVING MY 2013 FORD EXPLORER. I ALSO HAVE HAD THE FRONT END LOOKED AT AND REPAIRED HAD TO PAY MOST OF THE COSTS (EXTENDED WARRANTY PAID FOR SOME) FOR THE FRONT END POPPING SOUNDS WHILE TURNING. THE SOUND IS STILL THERE AND ON BOTH SIDES NOW. SO MONEY WASTED TOWARDS FORD!! THE VEHICLE ISNT DRIVABLE AT THIS POINT AND THAT LEAVES ME WITHOUT A VEHICLE.

COMPLAINED OF FAULTY POWER STEERING ERROR MESSAGE COMING ON WHEN STARTING VEHICLE FOR 1.5 YEARS TO FORD DEALERSHIP WITH NO EXACT RESPONSE REGARDING THE ISSUE. THEY SAID THEY RESET THE SYSTEM AND IT SHOULD WORK FINE AFTERWARDS. THE NEXT DAY I STILL HAD THE ISSUE. I THEN COMPLAINED AGAIN ABOUT IT BUT IT WAS IN THE SHOP FOR NUMEROUS ISSUES AND THAT WAS OVERLOOKED/IGNORED. MY POWER STEERING HAS NOW GONE OUT COMPLETELY AND THE RECALLS FOR THE POWER STEERING ENDED FOR EXPLORERS MANUFACTURED AFTER FEB. 2012 AND MINE WAS MANUFACTURED IN DEC. 2012. I ASKED IF THE DEALERSHIP WAS REQUIRED TO REPORT ISSUES WHEN CUSTOMERS BRING THEIR VEHICLE IN TO THE SHOP AND THEY SAID NO. THEY ARE ONLY REQIURED TO REPORT THEM WHEN THEY REPAIR IT OR DO WORK TO IT, NOT JUST ASSESS THAT THERE IS AN ISSUE. LESSON LEARNED, ALWAYS REPORT YOUR ISSUES HERE. MY POWER STEERING COULD HAVE GONE OUT WHILE DRIVING BUT THANK GOD IT DIDN'T. IT WENT OUT AS I WAS PAYING A BILL AND HAD TURNED MY CAR OFF FOR LESS THAN 2 MINUTES. THEREFORE, THE VEHICLE WAS STATIONARY. IT IS INCREDIBLY FRUSTRATING THAT THEY WANT ME TO PAY FOR SOMETHING THAT IS A KNOWN FORD ISSUE AND THAT MY CAR IS CURRENTLY NOT ABLE TO BE DRIVEN. MUCH LESS, I HAVE COMPLAINED ABOUT THE ISSUE AND THEY COULD HAVE PREVENTED IT BY LETTING ME KNOW THE POWER STEERING FAULT IS COMMON AND TO GET IT REPAIRED SOONER RATHER THAN LATER TO PREVENT A WRECK.

MY WIFE WAS DRIVING AND SOMEHOW THE CAR STOP STEERING. VERY HARD TO TURN IN CURVES AND WHILE DRIVING SLOW. MESSAGE CAME UP ON DASH BOARD ABOUT STEERING DEFAULT.

2013 FORD EXPLORER LIMITED 4WD 3.5L BECAME UNDRIVEABLE IN A MATTER OF 4 DAYS. IT STARTED AS A SQUEAL AS I ACCELERATED FROM A STOP AND QUICKLY ESCALATED TO LURCHING, PULSATING AND BUMPING AT ALL SPEEDS. MECHANIC INITIALLY THOUGHT IT WAS A CALIPER THAT WAS LOCKED UP BUT WHEN I BROUGHT IT BACK 2 DAYS LATER AFTER THE PROBLEM PERSISTED AND WORSENED HE REALIZED THAT THE TRANSFER CASE WAS FAULTY. HE NOTED THAT FORD IS NOTORIOUS FOR FAULTY TRANSFER CASES AND HORRIBLE WARRANTIES THAT END BEFORE THE PARTS GO. I'M TOLD THAT MY VEHICLE COULD LOCK UP AT ANY MOMENT AND CAUSE ME TO NOT BE ABLE TO REACT PUTTING MY FAMILIES SAFETY AND THOSE AROUND ME IN DANGER. HELP PLEASE! I'M TOLD THIS IS A COMMON ISSUE AND NOT ISOLATED TO MY VEHICLE. MULTIPLE PHONE CALLS TO FORD HAVE ME ON HOLD FOR 15+ MINUTES WITH NO SOUND AND THEN PHONE CALL ENDS WITHOUT THE CHANCE TO TALK TO A REPRESENTATIVE. MY VEHICLE HAD ROUGHLY 94,000 MILES AT THE TIME. REPAIR COST WAS ESTIMATED BETWEEN $3,000 - $5,000.

I RECENTLY HAVE NOTICED WATER ON THE 3RD SEAT BELTS. TOOK IT TO MY MECHANIC WHO THOUGHT THE WATER WAS COMING FROM A PLUG IN THE REAR. SEALED IT BUT STILL HAD ISSUES. TOOK THE PANELS OFF IN THE TRUNK AND RAN THE WATER TEST AGAIN. FOUND THE ISSUE WAS COMING FROM THE SIDES OF THE TAILGATE AT THE TOP WHERE THE WELD APPEARS TO BE CRACKING LETTING WATER IN ON BOTH SEATBELTS AND INTO THE SPARE TIRE WHEEL WELL. I HAVE SEEN OTHER COMMENTS TO THE SAME ISSUE. HAPPENS ANYTIME WATER IS HITTING THE CAR LIKE RAIN OR CAR WASH.

ON 2 SEPARATE OCCASIONS THE TRUCK LOSES POWER WHILE DRIVING. THIS EFFECTS THE ENGINE, POWER STEERING BASICALLY ANYTHING THAT USES POWER. THIS HAS HAPPENED WHILE DRIVING 65MPH AND 35-40MPH. ONE TIME IT HAPPENED ON A STREET, THE OTHER TIME WAS WHILE DRIVING ON THE HIGHWAY. THIS IS VERY DANGEROUS.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE HESITATED TO START. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED BEFORE THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

I AM EXPERIENCING THE SAME STEERING PROBLEMS AS THE EXPLORERS IN THE RECALL, YET MY 2013 EXPLORER IS NOT PART OF THE RECALL. THE RECALL IS- NHTSA CAMPAIGN NUMBER: 14V286000. I BELIEVE THE POPULATION OF THE RECALL SHOULD BE EXPANDED.

3 DIFFERENT OCCURRENCES WHILE DRIVING MY POWER STEERING STOPS WORKING AND AN ERROR MESSAGE COMES UP TELLING ME POWER ASSIST FAILURE. ONCE WHILE BACKING OUT OF MY DRIVEWAY, TWICE WHILE TURNING IN TWO SEPARATE OCCASIONS. I CONTACTED FORD DIRECTLY IN REGARDS TO THE RECALL FOR THIS MATTER TO BE TOLD SINCE MY VIN DOESN'T SHOW ANY OPEN RECALLS THIS HAS TO BE PAID OUT OF MY POCKET. I AM UPSET DUE TO THE FACT I DIDN'T OWN THIS VEHICLE AT THE TIME OF THE RECALL AND I HAVE NO IDEA IF THIS WAS INCLUDED OR EVEN RESOLVED IF IT WERE. I FIND IT HIGHLY IRRESPONSIBLE TO BE TOLD I CANNOT GET A MATTER REPAIRED THAT IS HAPPENING TO MY VEHICLE THAT WAS SPECIFIC TO A RECALL AND I HAVE NO KNOWLEDGE OF IT BEING REPAIRED OR NOT. I CAN ONLY HOPE THIS DOESN'T HAPPEN AS MY FAMILY IS TRAVELING DOWN A HIGHWAY.

BOTH DRIVER AND PASSENGER DOOR LOCK/LATCH MECHANISMS FAILED SHOWING CAR DOOR IS AJAR WHEN DOOR IS ACTUALLY SHUT. DRIVER DOOR LOCK ACTUATOR FAILED AROUND 30,000 MILES AND PASSENGER LOCK ACTUATOR FAILED AROUND 135000 MILES. WHEN DRIVING AT NIGHT, THE INTERIOR LIGHTS OF CAR CANNOT BE TURNED OFF UNTIL SPEED REACHES APPROXIMATELY 10 MPH. THIS LEADS TO UNSAFE DRIVING CONDITIONS AND LIMITS DRIVER VISIBILITY OUTSIDE OF CAR DUE TO GLARE.