Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
THE TRUCK DOESN'T COME WITH A CARGO NET OR A DEVICE THAT CAN BE USED TO SEPARATE THE CARGO AREA FROM THE TRUCKS CABIN. WHICH IN THE EVENT OF AN ACCIDENT CAN CAUSE SERIOUS INJURIES TO THE OCCUPANTS BECAUSE THE CARGO CAN FLY FORWARD AND HIT THE OCCUPANTS. CONSUMER WAS TOLD AT THE TIME OF PURCHASE THAT THEY CAN PURCHASE A NET, BUT HAS NOW FOUND OUT THE NET CANNOT FIX THIS TRUCK. *NM *SC
OTHE VEHICLE WAS RECEIVED ON 2/16/2004, ON 2/18/2004 THE DRIVERS SIDE RUNNING BOARD BROKE WHEN I STEPPED ONTO IT WHEN ENTERING THE VEHICLE ON THE DRIVERS SIDE I STEPPED UP ONTO THE RUNNING BOARD AND IT CRACKED AT THE SEAM CAUSING ME TO FALL BACK INTO THE DRIVING LANE. THE DEALER REPLACED THE DRIVERS SIDE RUNNING BOARD ON 2/24/2004. ON 2/26/2004, THE PASSENGER SIDE RUNNING BOARD CRACK IN THE SAME PLACE, THIS WAS ONLY THE SECOND TIME SOMEONE ENTERED ON THE PASSENGER SIDE OF THE VEHICLE. I AM WAITING FOR THE DEALER TO REPLACE THIS ONE. SHOULD THIS HAPPEN WHILE THERE IS TRAFFIC MOVING NEAR THE VEHICLE A PERSON COULD FALL BACK AND BE STRUCK BY ANOTHER VEHICLE.*AK
THIS IS INTERMITTENT STALLS, POOR THROTTLE, NO START. *JB
WHILE DRIVING AT ANY SPEED CONSUMER WAS UNABLE TO CONTROL THE VEHICLE, CAUSING THE DRIVER TO RUN OFF THE ROAD. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE 4-WHEEL DRIVE FAILED. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Ford Explorer → · Every Explorer year → · How the figures are calculated →