Page 24 of 27 · complaints 1,151–1,200 of 1,304

2004 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Power Train › Manual Transmission
Filed Jun 16, 2005MD

I HAVE A 2004 FORD EXPLORER .WHEN I GO FROM DRIVE TO REVERSE THERE IS A 5 TO 6 SECOND DELAY THEN A LOUD BANG. ALSO FROM PARK TO REVERSE THERE IS A 5 TO 6 SECOND DELAY THEN A BANG SOMETIMES IT HAS THE 5 TO 6 SECOND DELAY AND LOUNGES BACKWARD EVEN WITH YOUR FOOT ON THE BRAKE. THIS COULD KILL SOMEONE THAT IS WALKING BEHIND YOUR TRUCK THIS IS A VERY DANGEROUS PROBLEM IF YOU NEED TO BACK UP FAST FOR EMERGENCY VEHICLES OR MOVE OUT OF THE WAY OF ON COMING VEHICLES. FORD MOTOR COMPANY RELEASED A STATEMENT ON NOV 22 FORD SPOKESWOMAN KRISTEN KINLEY SAID THEY KNOW ABOUT THE TRANSMISSION PROBLEMS IT WAS DUE TO THE WRONG TRANSMISSION FLUID PUT IN DURING MANUFACTURE THEY ARE REPLACING THE SOLENOID AND THE FLUID. MY FORD DEALER KNOWS NOTHING ABOUT THIS? AND ARE SAYING THERE IS NO RECALL BECAUSE THERE ARE NO REPORTED INJURIES. WHY DO WE HAVE TO WAIT FOR SOMEONE TO GET KILLED BEFORE THE PROBLEM IS FIXED? FORD MOTOR CO. KNOWS ABOUT THIS THERE SPOKESWOMAN HAS COMMENTED ABOUT IT BUT NOTHING IS BEING DONE??

Engine and Engine Cooling › Cooling System
Filed Jun 16, 200540,000 milesNC

WHILE DRIVING DOWN THE ROAD THE ENGINE WILL STALL. HAS HAPPENED SEVERAL TIMES, REPLACED MASS AIR FLOW SENSOR TOLD THIS WOULD FIX IT, BUT IT DID NOT. ALL BUT ONCE THE CAR HAS STARTED BACK UP IMMEDIATLY.

Power Train › Automatic Transmission
Filed Jun 13, 200530,000 milesTX

2004 EXPLORER EXHIBITED SIGNS OF NOT SHIFTING SMOOTHLY INTO REVERSE AS EARLY AS AUG/SEP 04. PRONOUNCED DELAY OF SHIFTING INTO REVERSE AROUND 2004 HOLIDAY SEASON. CALLED DEALERSHIP UPON RECEIPT OF LETTER FROM FORD IN JANUARY, BUT TRANSMISSION ADDITIVE NOT YET AVAILABLE. AFTER ADDITIVE (MARCH 05), VEHICLE CONTINUED TO JUMP INTO REVERSE AND FORWARD SHIFTING AT LOWER SPEEDS BECAME MORE PRONOUNCED. THIS PRESENTS A HAZARD PARTICULAR IN CITY DRIVING AND IN BACKING OUT OF TIGHT PARKING AREAS. HAVE BEEN WORKING WITH DEALER TO ANAYLZE PROPER REPAIR AND MANUFACTURER'S RESPONSIBILITY. NO SATISFACTORY RESOLUTION YET.

Electrical System › Ignition
Filed Jun 6, 200516,000 milesNC

THERE HAVE BEEN SEVERAL ISSUES WITH MY 2004 FORD EXPLORER. 1ST) MY TRANSMISSION HAS BEEN MAKING A CLUNK OR THUD SOUND ALMOST EVERYTIME. THE DEALERSHIP REPLACED THE SOLENOID ASSEMBLY. I STILL FEEL SOME OF THE SAME SYMPTOMS WHEN REVERSING AND SLOWING DOWN. 2ND) MY EXPLORER NOW FAILS TO START. I DROVE TO PICK UP SOME FRIENDS. I DROVE A MAXIMUM OF 40 MILES THAT DAY BEFORE I WENT TO HIS HOUSE. AFTER 30 MIN I CAME OUTSIDE AND TRIED TO START MY VEHICLE BUT IT WOULD NOT EVEN TURN OVER. THERE IS ENOUGH POWER, THE BATTERY HAS A GREEN LIGHT, AND THE FUSE IS GOOD. I USED TO BE A LOYAL FORD MAN BUT AFTER THESE PROBLEMS I AM SERIOUSLY THINKING OF TRADING THIS VEHICLE IN FOR A DIFFERENT BROWN.

Engine and Engine Cooling › Engine
Filed Jun 3, 200524,082 milesNY

THE CONSUMER WAS MAKING A LEFT HAND TURN AND THE VEHICLE JUST SHUT OFF, COULDN'T STEER, AND COULDN'T PULL OFF. THE VEHICLE WAS IN THE MIDDLE OF THE ROAD AND THE CONSUMER RESTARTED THE VEHICLE ABOUT A MINUTE DOWN THE ROAD, WHEN IT HAPPENED AGAIN. THE BATTERY LIGHT CAME ON AND BRAKE LIGHT CAME ON, BUT FELT LIKE THEY WERE STILL WORKING.*AK *SB *NM

Power Train › Automatic Transmission
Filed Jun 2, 20058,000 milesCA

TRANSMISSION LEAKS, HAS BEEN REPAIRED 4 TIMES BY DEALER. TRANSMISSION HAS NO DIP STICK TO MEASURE LEVEL AND NO WAY FOR USER TO ADD FLUID. WHEN LEAK IS NOTICED USER DOES NOT KNOW OIL LEVEL AND CAN BE LEFT STRANDED IN DANGEROUS LOCATIONS. HAS ALSO BEEN REPAIRED FOR SLAMMING DUE TO SOLENOID PROBLEMS ALSO.

Power Train › Automatic Transmission
Filed May 29, 2005KY

MY 2004 FORD EXPLORER XLT HAS A DELAY AND THEN HARD SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. I HAVE ALREADY REPLACED THE SOLENOID BECAUSE OF HARSH REVERSE ENGAGEMENT AND NOW AM GOING TO HAVE TO REPLACE THE VALVE BODY.

Power Train › Automatic Transmission
Filed May 29, 200540,000 milesKY

MY 2004 FORD EXPLORER XLT HAS A WHINE IN THE REAR END AT APPX 56-58 MPH. TOOK TO DEALER AND WAS TOLD IT WAS THE RING AND PINION WOULD HAVE TO BE REPLACED.

Power TrainCrash1 injured
Filed May 24, 20052,800 milesNY

FLASHING LIGHTS ON PANEL. ACCIDENT IN WHICH CAR SKIDDED. DEALER SAID DEFECT IN REAR AXLE OF2004 FORD EXPLORER.

Power Train › Automatic Transmission
Filed May 24, 2005VA

TRANSMISSION HAS BEEN SLIPPING GEARS SINCE PURCHASED NEW IN 2004. IT HESITATES CONSIDERABLY TO ENGAGE INTO REVERSE. WHEN ENGAGED IN DRIVE IT'S INITIALLY NONRESPONSIVE TO LIGHT ACCELERATION THEN SURGES FORWARD. AFTER TAKING TO A CERTIFIED FORD DEALERSHIP FOR SOLENOID WORK, IT CONTINUES TO MISENGAGE INTO MULTIPLE GEARS. THIS IS NOT MY FIRST FORD EXPLORER AND IS RADICALLY DIFFERENT FROM THE TRANSMISSION PERFORMANCE OF ANY SUV I'VE DRIVEN. MY CONCERN IS THAT AFTER THIS PROBLEM IS FIXED, RESIDUAL DAMAGE DONE TO THE TRANSMISSION WILL BE STILL PRESENT, WHICH MAY NOT BECOME APPARENT UNTIL AFTER THE VEHICLE IS BEYOND WARRANTY.

Unknown or Other
Filed May 22, 2005100 milesTX

WHEN THE AIR CONDITIONER IS ON, THERE IS A LOUD SQUEAK EACH TIME THE CLUTCH ENGAGES. WHEN TAKEN TO THE DEALER(JOHN CHANDLER FORD AMARILLO, TX), THEY STATE IT IS A NORMAL OCCURANCE. YOU CAN HEAR THE NOISE OVER THE STEREO AND ANY TALKING. THE VEHICLE HAS BEEN TO THE SHOP @ 6 TIMES, AND NO CORRECTIVE ACTION HAS BEEN DONE FOR THIS ISSUE.

Power Train › Automatic Transmission
Filed May 20, 2005CA

2004 FORD EXPLORER ENGINE SHUTS OFF AND THERE IS DIFFICULTY SHIFTING GEARS.***NO ANSWER REQUIRED***. *MR BOTH OF THESES MALFUNCTIONS PRESENT A DANGER AND A HAZARD AND ARE VERY SERIOUS DEFECTS. *BF *NM

Air BagsCrash2 injured
Filed May 16, 200513,722 milesOH

CONSUMER WAS HIT HEAD ON BY ANOTHER DRIVER THAT WAS HEADING SOUTH AND WENT LEFT OF CENTER, HITTING CONSUMER WHO WAS HEADED NORTH. THIS CAUSED CONSUMER'S VEHICLE TO BECOME AIRBORNE, FLIPPING, ROLLING AND LANDING ON PASSENGER SIDE. *BF *NM

Power Train › Automatic Transmission
Filed May 16, 2005PA

2004, V-6, AUTO TRANSMISSION, FORD EXPLORER, AN INTERMITANT PROBLEM WHEN THE TRANSMISSION CLUNKS WHEN PUT INTO REVERSE. ENGINE REVS,FEELS LIKE THERE IS NO CONNECTION TO THE TRANSMISSION, AS IF IN NEUTRAL, THEN UNEXPECTANTLY IT ENGAGES, CAUSING THE VEHICLE TO LURCH BACKWARD. WE RECEIVED A SERVICE NOTICE FROM FORD THAT THIS CONDITION ONLY HAPPENS IN COLD WEATHER, TO TAKE THE VEHICLE TO OUR DEALERSHIP AND HAVE THEM PUT IN A SPECIAL FLUID WHICH WOULD FIX THE PROBLEM. WELL IT IS NOW MAY 16 HERE IN PENNSYLVANIA AND IT, THE REVERSE PROBLEM IS GETTING WORSE. WE ARE GOING TO THE DEALSHIP AGAIN,

Power Train › Driveline › Driveshaft
Filed May 11, 2005CA

CIRCUMSTANCES WITH OUR NEWLY LEASED 2004 FORD EXPLORER ARE SUCH THAT WE ARE REQUESTING THAT YOU PROVIDE US WITH A NEW VEHICLE OF SIMILAR YEAR, MAKE AND MODEL. THIS VEHICLE WAS PURCHASED NEW ON JUNE 25, 2004 AND HAS HAD NUMEROUS MECHANICAL MALFUNCTIONS THAT HAVE MADE IT HAZARDOUS AND DANGEROUS TO OPERATE. THE 2 VERY SERIOUS MALFUNCTIONS ARE NOT MINOR, BUT ARE OF A VERY SERIOUS NATURE. 1. VEHICLES ENGINE SHUTS OFF THIS HAS OCCURRED IN SITUATIONS ON THE HIGHWAY THAT HAVE BEEN EXTREMELY HAZARDOUS TO THE PASSENGERS AND THOSE OF THE GENERAL PUBLIC. WHEN THIS MALFUNCTION OCCURS, IT OCCURS WITHOUT WARNING. THERE IS NO CONSISTENCY TO WHEN THIS HAPPENS, BUT IT HAPPENS OFTEN ENOUGH THAT AS OPERATORS WE HAVE LOST CONFIDENCE IN THE VEHICLE. WE ARE RELUCTANT TO HAVE CHILDREN IN IT OR TO TAKE IT ON THE HIGHWAY. IT IS WITHOUT QUESTION THAT THE DEFECTS IN OUR 2004 FORD EXPLORER ARE SERIOUS. 2. DIFFICULTY PUTTING THE VEHICLE IN GEAR IT IS BECOMING INCREASINGLY DIFFICULT TO PUT THE VEHICLE INTO GEAR. IN OTHER WORDS, WHEN YOU PUT THE VEHICLE INTO REVERSE, IT GOES NOT ENGAGE IN THE GEAR. AT OTHER TIMES, IT WILL ENGAGE THE GEAR AFTER A PROLONGED DELAY. THIS IS PARTICULARLY DANGEROUS WHEN YOU STEP ON THE ACCELERATOR AND IT "UNEXPECTEDLY" JUMPS INTO GEAR AFTER A PROLONGED DELAY. THIS IS EXTREMELY DANGEROUS FOR THE PASSENGERS, BUT PARTICULARLY FOR ANY PEDESTRIANS WALKING BEHIND THE VEHICLE. BOTH OF THESE MALFUNCTINOS PRESENT A DANGER AND A HAZARD AND ARE VERY SERIOUS DEFECTS. INACCEPTABLE RESPONSE FR

Power Train › Automatic Transmission
Filed May 9, 20055,000 milesVA

I HAVE A 2004 FORD SPORTS TRAC EXPLORER. THERE WAS A RECALL TO PUT AN ADDITIVE INTO THE TRANSMISSION WHICH I DID. I AM HAVING A PROBLEM WITH THE TRANSMISSION. OCASSIONALLY WHEN STOPPING THE TRANSMISSION DOES NOT STEP DOWN GEARS AND I HAVE TO JUST ABOUT STAND ON THE BREAK AND QUICK PUT THE TRANSMISSION IN NEUTRAL TO STOP THE CAR. I TOOK IT TO CAVALIER FORD IN CHESAPEAKE VA. . THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND SAID THAT ALTHOUGH IT WAS A SAFTEY ISSUE THEY COULD GO NOFURTHER. I COMPLAINED TO FORD CUSTOMER SERVICE AND THEY TOLD ME THE SAME THING.

Vehicle Speed Control › Linkages
Filed Apr 28, 2005TX

2004 FORD EXPLORER EXPERIENCING PROBLEMS WITH ACCELERATION. *MR THE THROTTLE RESPONSE SURGES AT LOW SPEEDS. FORD ISSUED ACTIONS TO BE TAKEN TO REFLASH THE ACCELERATOR CONTROL BUT IT DID NOT FIX THE PROBLEM. THIS WAS A DANGEROUS SURGE THAT ACCELERATES 3-5 MPH FROM SPEEDS BETWEEN 10 TO 15 MPH WITH A DEAD SPOT PROCEEDING THE SURGE. *SC *JB

Power Train › Automatic Transmission
Filed Apr 19, 20051 milesPA

TRANSMISSION HAS A SIGNIFICANT DELAY WHEN SHIFTING FROM 1ST TO 2ND GEAR AND WHEN SHIFTING FROM 2ND TO 3RD GEAR PROBLEM OCCURS DURING MODERATE ACCELERATION, APPROXIMATELY 2500-3000 RPMS. TRANSMISSION SHIFTS ACCEPTABLE DURING LIGHTER AND HEAVIER ACCELERATIONS.*AK

Service Brakes, Hydraulic › Fluid
Filed Apr 12, 20058,774 milesGA

BRAKE MASTER CYLINDER RESEVIOR LEAKS BRAKE FLUID. THIS HAS BEEN REPLACED ONCE AND CONTINUES TO LEAK.DEALER STATES FORD INSISTS IT IS NORMAL TO LEAK. DEALER STATES 3 OUT OF 4 EXPLORERS LEAK BRAKE FLUID.HAS BEEN TO DEALER ON 3 DIFFERENT TIMES TO BE REPAIRED, STILL LEAKS. ONCE A WEEK THE FLUID HAS TO BE WASHED OFF THE RESEVIOR AND INNER FENDER WELL.*AK

Power Train › Automatic Transmission
Filed Apr 12, 200519,700 milesOH

TRANSMISSION IS DEFECTIVE/ SLAMS INTO REVERSE AFTER SEVERAL SECONDS OF HESITATION/DELAYS IN SHIFTING IN FORWARD GEARS, AND IS DANGEROUS!. AFRAID EVERY TIME CAR SHIFTS GEARS BECAUSE IT HAPPENS SPORADICALLY, YOU NEVER KNOW WHEN IT WILL LURCH OR HESITATE. BOUGHT THIS CAR 2 WEEKS AGO, USED, 19,750 MILES ON IT IN 37 YEARS OF DRIVING HAVE NEVER EXPERIENCED THIS WITH ANY VEHICLE I HAVE OWNED . EVERY PERSON I KNOW WHO HAS A 2004 FORD EXPLORER IS EXPERIENCING THE SAME PROBLEM - FORD IS A LARGE AUTOMOBILE MAKER, SHOULD PROVIDE A RECALL TO ITS CUSTOMERS. *AK

Seat Belts › Rear/Other1 injured
Filed Apr 1, 2005IL

WE RENTED A FORD EXPLORER 2004. MY 6YR OLD WAS IN THE 2ND ROW PUTTING ON HIS SEAT BELT WHEN IT SLIPPED OUT OF HIS HAND OVER HIS SHOULDER AND HAD HIM STRANGLED AROUND HIS NECK. WE (HIS PARENTS) COULD NOT LOOSEN IT. IT ONLY BECAME TIGHTER. WE DROVE UP TO A HOTEL WHERE THEY HAD SCISSORS AND CUT IT OFF HIS NECK SO HE BREATHE PROPERLY AGAIN.*AK

Power Train › Axle Assembly
Filed Mar 30, 2005SC

WHILE TURNING THE VEHICLE IN EITHER DIRECTION THE FRONT AXLE LOCKS. OWNER CONTACTED THE MANUFACTURER, WHO SENT AN ENGINEER TO EVALUATE THIS PROBLEM. CURRENTLY, MANUFACTURER DOES NOT HAVE A SOLUTION FOR THIS PROBLEM. *AK *BF *NM

Power Train › Automatic Transmission
Filed Mar 29, 200530,900 milesTX

AUTO TRANSMISSION JUMPING IN AND OUT OF REVERSE GEAR.

Air Bags › FrontalCrash2 injured
Filed Mar 23, 200550,253 milesWA

WHILE DRIVING 37 MPH VEHICLE SLIPPED ON A PATCH OF ICE, WENT OVER AN EMBANKMENT, AND DROPPED FIFTY FEET. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. PASSENGER'S SEAT BELT BROKE, AND PASSENGER SUFFERED FROM A CONCUSSION, AND HAD TO GET TWENTY STITCHES. DRIVER SUSTAINED A BROKEN BACK. *AK

Vehicle Speed ControlCrashFire2 injured
Filed Mar 22, 2005GA

WHILE DRIVING VEHICLE SUDDENLY STARTED ACCELERATING UNCONTROLLABLY. DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE CONTINUED TO ACCELERATE EXCESSIVELY. WHILE MAKING A RIGHT TURN DRIVER HIT THE CURB AND FLIPPED FOUR TIMES LANDING UPSIDE DOWN IN A DITCH. DRIVER AND PASSENGER SUSTAINED INJURIES, AND WERE TRANSPORTED BY AN AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK

Air Bags
Filed Mar 21, 2005OH

2004 EXPLORER 4DR; DRIVER'S AIRBAG POOR FIT, COMING OFF STEERING WHEEL.*AK

Power Train › Automatic Transmission
Filed Mar 18, 200517,000 milesFL

TRANSMISSION SHIFTING DELAY. DEALER HAS "FIXED" TWICE AND ADDED THE "NEW" TRANSMISSION FLUID WITH NO IMPROVEMENT. MY FACTORY WARRANTY RUNS OUT IN 8,000 MILES AND I AM VERY CONCERNED ABOUT THE FUTURE PROBLEMS I WILL HAVE WITH THIS TRANSMISSION. IT HAS ALREADY BEEN ADJUSTED, REBUILT AND ADJUSTED AGAIN WITH NO IMPROVEMENT.*AK

Vehicle Speed Control
Filed Mar 16, 200520,000 milesMS

WHILE DRIVING 70 MPH CHECK ENGINE LIGHT CAME ON, THEN, MOMENTS LATER THE ENGINE REVVED UP AND DOWN, AND THE BRAKES FAILED, NOT ALLOWING THE VEHICLE TO STOP. DEALER STATED THE VEHICLE JUMPED TIMING. *AK

Power Train › Automatic Transmission
Filed Mar 10, 20054,000 milesPA

2004 FORD EXPLORER-DELAYED THEN HARSH SHIFT OF TRANSMISSION INTO REVERSE, WAS IN SHOP TO REPLACE SOLENOID AND BAD TRANSMISSION FLUID INSTALLED AT THE FACTORY"-PROBLEM PERSISTS-CAR WAS PURCHASED NOV 2004 AND HAS ONLY APPROX 4500 MILES. PROBLEM IS ONGOING SO THERE IS NOT JUST ONE INCIDENT DATE. *AK

Power Train › Automatic Transmission
Filed Mar 10, 2005100,000 milesNY

AFTER SHIFTING IN REVERSE GEAR VEHICLE LURCHES FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Fuel System, Gasoline
Filed Mar 9, 200510,000 milesVA

I HAVE A 2004 EDDIE BAUER FORD EXPLORER. ON TWO OCCASIONS MY VEHICLE CUT OFF ( STALLED ) AS I WAS DRIVING ALONG THE HIGHWAY. ON ANOTHER OCCASION AND ON BOTH OF THE AFOREMENTIONED OCCASIONS THE "SERVICE ENGINE SOON" AND "ELECTRONIC THROTTLE CONTROL" LIGHTS CAME ON. THE ON-BOARD COMPUTER RECORDED THE CODES OF THE INCIDENTS ON THE FIRST TWO OCCASIONS BUT NOT ON THE THIRD. FOLLOWING THE THIRD OCCASION MY LOCAL FORD DEALER ATTEMPTED TO FIX THE PROBLEM BY REPLACING THE "THROTTLE POSITION SENSOR" PER TSB 04-21-9. I WAS TOLD BY THE SERVICE MANAGER THAT THEY COULD NOT GUARANTEE THAT THIS WOULD FIX THE PROBLEM.

Power Train › Automatic Transmission
Filed Mar 9, 200521,400 milesNY

2004 FORD EXPLORER XLT 22,000 MILES. VEHICLE WILL NOT SHIFT INTO REVERSE UNLESS YOU STEP ON THE ACCELLERATOR. THEN IT ENGAGES WITH A LOUD BANG, SLAMS INTO GEAR AND LURCHES BACKWARDS. CAR ALSO PAUSES BETWEEN SHIFTS DURING ACCELERATION. HAVE A SERVICE APPOINTMENT WITH DEALER YET WAS TOLD TRANSMISSION SOLENOID TO FIX THE PROBLEM WAS ON BACK ORDER. *AK

Power Train › Automatic Transmission
Filed Feb 28, 20056,700 milesPA

THE TRANSMISSION ON MY 04 EXPLORER IS FAILING. FORD ISSUED A RECALL TO ADD AN ADDATIVE TO THE TRANSMISSION WHICH DID NOT CORRECT THE PROBLEM. THEN THE SELANIOD WAS REPLACED AND THE PROBLEMS SEEMED TO GO AWAY. NOW 500 MILES LATER THE PROBLEM IS HAPPENING AGAIN. NO HELP FROM THE FORD DEALER.

Power Train › Automatic TransmissionCrash1 injured
Filed Feb 24, 200526,500 milesFL

I WAS INVOLVED IN AN ACCIDENT DUE TO A TRANSMISSION PROBLEM WITH MY 2004 FORD EXPLORER. (3AUG04). BROKE AND ARM AND STILL IN BRACE AND LONGER WEEKS AHEAD. THE PROBLEM IS STILL NOT FIXED. IT HAS BEEN ACKNOWLEDGE AS A PROBLEM BUT NO ONE WILL TAKE MY COMPLAINT OR CALL ME BACK. NO LAWYER WILL TOUCH THE CASE YET HEAR I AM WITH LOSS WAGES MAYBE UNABLE TO USE MY ARM (I'M A NURSING STUDENT) BUT HEY IF THAT;S HOW FORD WORKS.. I'LL NEVER BUY AGAIN. THE TRANSMISSION SURGES FORCIBLE IN REVERSE, AND WHILE IN DRIVING, SOMETIMES IT GOES FORWARD WHILE IN REVERSE.. PLEASE HELP.. AT MY WITS END THANKS.. *NM

Power Train › Automatic Transmission
Filed Feb 23, 2005GA

THE GEARS ON THE VEHICLE WERE POPPING, WHICH WAS NOT LETTING THE VEHICLE HAVE MOVEMENT. THE TRANSMISSION ON THE VEHICLE HAS BEEN REPAIRED A TOTAL OF THREE TIMES, BUT THE PROBLEM IS STILL RECURRING.

Power Train › Automatic Transmission
Filed Feb 22, 20051,500 milesCA

INTERMITTENTLY THE VEHICLE WILL SURGE BACKWORDS WHEN PLACED IN REVERSE. AT TIMES WHEN PLACING THE CAR IN REVERSE THE VEHICLE WILL DELAY GOING IN REVERSE AND SURGE BACKWARDS UNCONTROLLABLY. THE DEALER CLAIMS IT NEEDS NEW TRANSMISSION PARTS. 5 WEEK BACK ORDER BECAUSE OF SO MANY COMPLAINTS ABOUT THIS. WHY ISN'T THERE A RECALL. THIS IS A MAJOR SAFETY PROBLEM. MANUFACTURER ALSO CLAIMS IT IS RELATED TO TRANSMISSION OIL.*AK

Power Train › Automatic Transmission
Filed Feb 20, 200529,669 milesCA

2004 FORD EXPLORER TRANSMISSION DOES NOT SHIFT CORRECTLY. DELAYS WHEN PUT IN REVERSE AND THEN LUNGES BACK WITH A CLUNKING SOUND. ALSO, HARD SHIFT AND CLUNKING IN DRIVE. *JB

Power Train › Automatic Transmission
Filed Feb 18, 200522,000 milesCA

DRIVER WAS BACKING OUT OF A PARKING SPACE AND VEHICLE HESITATED. THEN, THE TRANSMISSION SHIFTED ON ITS OWN. MECHANIC DETERMINED THAT THE SOLENOID BODY NEEDED TO BE REPLACED. *AK

Power Train › Automatic Transmission
Filed Feb 17, 2005222 milesTX

BOUGHT NEW 2004 EXPLORER XLT JANUARY 1ST 2005, UPON DRIVING THE VEHICLE HOME I NOTICED A HESITATION IN THE CHANGING OF THE GEARS AT LOW SPEEDS, AND IT ALSO SEEMS TO SLIP WHEN MAKING TURNS AT LOW SPEEDS. I TOOK IN TO FORD DEALERSHIP RIGHT AWAY AND THEY SAID THROTTLE BODY WAS STICKING AND REPLACED IT. ALSO THEY UPDATED THE COMPUTER CHIP AND SAID EVERYTHING WAS FINE. NO CHANGE TO THE VEHICLE, I TOOK TO ANOTHER FORD DEALERSHIP THEY COULD NOT REPLICATE THE PROBLEM SO THEY SAID. THEY SENT ME ON MY WAY WITH NO RELIEF IN SIGHT, THEY DID SUGGEST THAT I HAVE THE TRANSMISSION FLUID RECALL AND I DID, IT DID NOT CHANGE ANYTHING. THIS IS A SAFETY ISSUE NO MATTER WHAT FORD SAYS, IF I NEED ACCELERATION IN TRAFFIC AND MY VEHICLE DOES NOT PERFORM AND HESITATES OR SPITS AND SPUTTERS, I AND MY FAMILY ARE IN SERIOUS DANGER AND THAT IS NOT ACCEPTABLE TO ME AND MY FELLOW CONSUMERS. I WILL NOT BE PURCHASING ANOTHER FORD PRODUCT AGAIN. IF FORD HAS ADMITTED THEY HAVE THIS TRANSMISSION PROBLEM, BUT WILL NOT RECALL AND CANNOT FIX THIS PROBLEM, HOW CAN THEY BE ALLOWED TO LET THE CONSUMER TAKE THE HIT?? *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 17, 2005300 milesTX

AFTER ONLY 300 MILES ON THE ODOMETER---DISCOVERED THE 2 FRONT ROTORS WERE WARPED AND THE CAR SHOOK WHEN BRAKING. WE ASKED THAT THEY BE REPLACED. FORD AREA REP WOULD NOT ALLOW IT...THE DEALER, INSTEAD, "TURNED" THE ROTORS BY TAKING OFF 50% OF SURFACE. FORD SAID THIS STILL MET THEIR SPEC FOR WARRANTY REPAIR. WE BELIEVE IT IS UNFAIR!! *JB

Power Train › Automatic Transmission
Filed Feb 15, 2005MO

MY EXPLORER LIMITED HESITATES A FEW SECONDS BEFORE SHIFTING INTO REVERSE. WHEN IT FINALLY DOES SHIFT, IT SLAMS INTO GEAR. THE ENGINES DOES NOT REV DURING THIS PERIOD AS I HAVE HEARD OTHERS SAY THEIRS DOES. IT SEEMS TO ONLY DO THIS WHEN THE CAR IS WARMED UP AND NOT EVERY TIME. ALSO, IT SOMETIMES SLAMS INTO GEAR AFTER YOU'VE SLOWED DOWN TO TURN ONTO ANOTHER STREET THEN HIT THE GAS. I HAVE BEEN TO A FORD DEALER AND HAD THE TRANSMISSION ADDITIVE PUT IN. THIS ACTUALLY MADE THINGS WORSE! I PAID A LOT OF MONEY FOR THIS CAR AND EXPECT IT TO PERFORM AS SUCH.

Power Train › Automatic Transmission
Filed Feb 13, 2005200 milesFL

TRANSMISSION DOES NOT ENGAGE IN REVERSE FROM PARK WHEN PUT IN REVERSE,THAN AFTER 5-10 SECONDS WILL JERK INTO GEAR,TRANSMISSION DOES NOT UPSHIFT CORRECTLY,SEEMS TO HESITATE BETWEEN GEARS. *JB

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Feb 11, 20058,500 milesAL

WHILE MAKING A TURN, THE VEHICLE SHUT OFF, AND HAD TO BE TOWED TO THE DEALER. THE PCM SOFTWARE WAS REPLACED. THE CONSUMER EXPERIENCED THE SAME PROBLEM AGAIN. THE CONSUMER CONTACTED THE MANUFACTURER. THERE WAS NO RESPONSE.*AK

Vehicle Speed Control › Cruise ControlFire
Filed Feb 9, 2005FL

VEHICLE WAS PARKED IN A PARKING GARAGE AND THE ATTENDANT SAW SMOKE COMING FROM THE ROOF OF THE VEHICLE, AND IT AUTOMATICALLY BURNED WHILE PARKED. *AK

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Feb 8, 2005IL

STILL HESITATES INTO REVERSE FROM DRIVE AFTER FORD FIX OF ADDITIVE TO TRANSMISSION. PROBLEM GETTING WORSE, AFFECTING SHIFTING IN FORWARD GEARS NOW. *AK

Power Train › Automatic Transmission
Filed Feb 8, 200510,000 milesAL

TRANSMISSION DOES NOT ALWAYS RESPOND WHEN SHIFTING INTO REVERSE. SOMETIMES WHEN SHIFTING VEHICLE IN REVERSE IT DOES NOTHING AND WHEN YOU PRESS THE ACCELERATOR THE VEHICLE THEN SUDDENLY JERKS BACKWARDS AND MAKES A POPING SOUND. ALSO, SOMETIMES WHEN SLOWING DOWN IT FEELS LIKE IT IS ?DROPPING? OUT OF GEAR. THIS ONLY OCCURS OCCASIONALLY. I TOOK IT IN TODAY FOR THE RECALL NOTICE I HAD RECEIVED TO REPLACE THE WRONG TYPE OF TRANSMISSION FLUID THAT WAS PUT IN THE VEHICLE AT THE FACTORY. I AM CONCERNED THAT THIS WILL CAUSE AN ACCIDENT WHEN TRYING TO BACK UP IN TIGHT PLACES.*AK

Power Train › Automatic Transmission
Filed Feb 2, 2005SC

VEHICLE HESTITATES BETWEEN GEAR CHANGES ESPECIALLY ON LOWER GEARS. ALTHOUGH AN ADDITIVE WAS PUT IN BY THE DEALER, GOING FROM PARK TO REVERSE IS EVEN WORSE. THE VEHICLE OFTEN SITS FOR 10-15 SECONDS BEFORE ENGAGING EITHER REVERSE OR DRIVE AND EVEN THEN, THE CHANGE FEELS "ROUGH."*AK

Power Train › Automatic Transmission
Filed Feb 1, 200525,600 milesVA

I PURCHASHED MY 2004 FORD EXPLORER ON JANUARY 11, 2005. AFTER THE FIRST WEEK I HAD TO TAKE IT BACK TO THE SERVICE DEPARTMENT OF THE DEALERSHIP, ON SATURDAY, JANUARY 22, 2005. I INFORMED THEM THAT THE TRANSMISSION IS LAGGING WHEN AUTOMATICALLY SHIFTING AND THAT SOMETIMES THERE IS A LOUD CLUNK DURING THE AUTOMATIC SHIFTING AND ESPECIALLY WHEN PUTTING THE CAR IN REVERSE. ALSO THE TIRE PRESSURE WARNING LIGHT HAS BEEN COMING ON; SO THEY CHECKED THAT AND SAID THAT THEY REPLACED THE SENSORS. THAT LIGHT IS STILL STAYING ON. AS FOR THE TRANSMISSION, I WAS INFORMED THAT THERE IS A MANUFACTURER DEFECT AND THAT THEY WERE GOING TO ORDER THE PARTS TO FIX IT. AS OF JANUARY 31, 2005, THE PARTS STILL HAVE NOT COME IN. IN THE MEANTIME I AM HAVING TO CONTINUE TO DRIVE THIS VEHICLE AND THE PROBLEM SEEMS TO BE GETTING WORSE. I DO QUITE A BIT OF DRIVING ON THE HIGHWAY TO GET BACK AND FORTH TO WORK AND I AM VERY CONCERNED ABOUT THE TRANSMISSION AS WELL AS THE TIRE PRESSURE. *AK

Power Train › Automatic Transmission
Filed Jan 31, 200514,000 milesCA

IN ADDITION TO HARD SHIFTING IN THE TRANSMISSION, THE REAR DIFFERENTIAL "CHATTERS" LOUDLY WHEN TURNING AT LOW SPEED. THE VEHICLE FEELS EXTREMELY LOOSE AND SLOPPY AT 14,000 MILES. *AK

Power Train › Automatic Transmission
Filed Jan 29, 2005VT

MY TRANSMISSION DOES NOT WORK PROPERLY, AND I FEEL I AM IN DANGER WHILE OPERATING MY VEHICLE. THE TRANSMISSION JERKS INTO DRIVE AND REVERSE AND USUALLY HAS LONG HESITATIONS WHILE USING THESE POSITIONS, AS WELL AS THE AUTOMATIC SHIFTING WHILE DRIVING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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