2001 Ford Explorer complaints

FIRESTONE WILDERNESS TIRES WERE REPLACED DUE TO BEING INCLUDED IN RECALL, CONSUMER IS HAVING DIFFICULTY BEING REIMBURSED BY THE MANUFACTURER. *SLC

PE00 020; CONSUMER WAS TRAVELNG ABOUT 65MPH ON HIGHWAY AND HEARD A BANGING NOISE, AND VEHICLE JERKED. SHE PULLED OVER TO SIDE OF THE SHOULDERS, AND RIGHT REAR TIRE HAD TREAD SEPARATION. FIRESTONE, WILDERNESS#HT, P2357515. SHE REPLACED TIRES WITH FIRESTONE.*AK

LEFT FRONT TIRE FELL OUT. CONSUMER THOUGHT THAT TIRE HAD EXPLODED. *AK THE LEFT FRONT TIRE BECAME LOOSE DUE TO THE FRONT UPPER BALL JOINT BOLT FAILURE. *YH

THE TIRES WOBBLED ON OUR DRIVE HOME FROM THE DEALER. AFTER THE RECALL, WE TOOK THE CAR TO THE FORD DEALER, WHO EXCHANGED THE FRONT TIRES, WHICH THEY SAID WERE "OUTOF ROUND". THE WOBBLE CONTINUED AND THESE TIRES WERE NOT INCLUDED IN THE RECALL, SO I HAD THE TIRES REPLACED AT MY COST BECAUSE WE NEEDED TO GO ON A HIGHWAY TRIP AND WE DIDN OT TRUST THE TIRES. I WOULD LIKE FOR YOU TO EXPLORE INCLUDING THE 16 INCH TIRES IN YOUR RECALL--THE FORD DEALER IN BENTONVILLE, AR SAID THEY THOUGHT THEY WOULD BE RECALLED--SEEMS LIKE A LACK OF CONFIDENCE FROM SOMEONE WHO KNOWS MORE THAN I. THANKS( DOT NUMBER: TIRE SIZE: P225/70R16 )

PE00 020; WENT TO HAVE TIRES INSPECTED AND NOTICED THAT LEFT FRONT TIRE WAS SPLIT. SHE WENT TO GOODYEAR, AND HAD ALL FIRESTONE TIRES REPLACED. TIRES WERE FIRESTONE, WILDERNESS#HT, P2357515 #DOT VDHL1RW070. THERE WERE NO INJURIES.*AK

WHILE TRAVELING ON I 275 I EXPERIENCED A FLAT TIRE. AS SOON AS I FELT MY EXPLORER STARTED TO LOSE CONTROL I PULLED OVER AND FOUND THE RIGHT REAR TIRE HAD GONE FLAT. I INSTALLED THE SPARE TIRE AND THE FOLLOWING DAY HAD THE FLAT FIXED UPON REINFLATION I FOUND THAT THE SIDEWALL HAD A BULDGE RUNNING FROM THE RIM TO THE TREAD OF THE TIRE. I TOOK THE TIRE TO A FIRESTONE DEALER AND HE INFORMED ME THAT THE DAMAGE WAS MY FAULT. THAT I MUST HAVE HIT SOMETHING TO CAUSE THE SIDEWALL BELTS TO BREAK. I CALLED FIRESTONE CUSTOMER HOTLINE AND THE TOLD ME TO TAKE IT TO A SECOND DEALER. THE SECOND DEALER TOLD ME THE SAME THING. I ALSO ASK THEM WHAT THERE WARRANTY COVERED AND THEY SAID MANUFACTURING DEFECTS I ASK WHAT A MANUFATURING DEFECT WAS AND HE COULD NOT TELL ME. IF YOU LOOK AT THERE WARRENTY YOU WILL FIND THAT THEY DO NOT COVER ANYTHING . IT IS WRITTEN SO THAT ANYTHING THAT GOES WRONG IS THE USERS FAULT. I BELIVE THAT IF YOU HAVE A FLAT YOU SHOULD BE ABLE TO GET OFF THE ROAD AND CHANGE IT AND NOT HAVE TO BUY A NEW TIRE AS A RESULT OF IT. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )

WHEN STOPPING, THE PASSENGER SEAT TRACK RELEASES THE LOCK AND THE SEAT "SLINGS" FORWARD WITH OR WITHOUT ANYONE IN IT. IT HAS SENT MY STEP-DAUGHTER INTO THE DASH AS THE SEAT SLIDE FOWARD. THE SEAT BELT DID NOT STOP IT SINCE THE ENTIRE SEAT WAS MOVING. THIS SEEMS TO BE A DAILY OCCURRENCE. *AK

VEHICLE VIBRATED AT SPEED BETWEEN 45 AND 75MPH. ALSO, TIRES WERE WEARING POORLY. SIZE O P235 R/15, THE SAME ONES THAT WERE ON RECALL .*AK ALL THE TIRES WERE REPLACED BEFORE THE RECALL, BECAUSE THE TIRES CAUSED NOISE, VIBRATIONA AND ALIGNMENT PROBLEMS. *YH

#1 DRIVING WHEN TIRE BLEW OUT AND #1 LOST CONTROL AND HIT GUARD RAIL. THE TIRE INFO ON THE IV IS: FIRESTONE WILDERNESS AT 235 P 75R15 105 S MUD + SNOW. (CLAIM# 46-0320-408) *MW

PE00 020 ; CONSUMER DISCOVERED DEFECT ON TIRE WHEN SHE HAD OEM TIRES REPLACED AT AMERICAN TIRE COMPANY. SHE HAD A PUNCTURE ON HER THUMB BECAUSE THERE WAS STEEL PLY STICKING FROM THE TIRE WALL. FIRESTONE, WILDERNESS #HT, P235/75R15 , DOT#VDHLIRW150. THERE WERE NO INJURIES.*AK THE FIRESTONE WILDERNESS HT WITH LESS THAN 4000 MILES WAS FOUND BY CUSTOMER TO HAVE DEFECTS ON THE INSIDE WALL. *YH

ALTHOUGH I HAVE NOT HAD TIRE FAILURE, HOW CAN ANYONE FEEL SAFE WHEN RIDING ON A TIRE WHICH IS IDENTIAL TO TIRES WHICH WERE RECALLED EXCEPT FOR THE 16 INCH SIZE. THIS VEHICLE WAS SOLD BY A FORD DEALER, KNOWING THAT THE TIRES COULD BE RECALLED DO TO SAFETY CONSIDERATIONS. I BELIEVE FORD SHOULD REPLACE ALL OF THE WILDERNESS TIRES AS A SAFETY PRECAUTION.( DOT NUMBER: TIRE SIZE: P255/70R16 )

NO SUMMARY( DOT NUMBER: TIRE SIZE: P255 70 16 )

LOOK LIKE TREAD SEPARATION ABOUT 5 INCHES LONG ON ONE OF MY WILDERNESS HT TIRES. THE TIRES CAME WITH MY NEW EXPLORER SPORT 2001. THE CAR CURRENTLY HAS 9400 MILES ON IT. I WENT TO A FIRESTONE DEALER WHO INSPECTED THE TIRE AND CONFIRMED THE DEFECT. HE RECOMMENDED I CHANGE THE TIRES FOR SAFETY, BUT IT WILL HAVE TO BE OUT OF MY POCKET SINCE WILDERNESS HT IS NOT PART OF THE RECALL. HE CONFIRMED THE TIRES WERE MANUFACTURED IN THE DECATUR PLANT, AND THE SIZE IS THE SAME AS THOSE IN THE RECALL. BUT SINCE THE MODEL IS DIFFERENT, FIRESTONE WILL NOT REPLACE IT. I AM VERY CONCERNED WITH THIS PROBLEM SINCE I HAVE TO DRIVE 100 MILES EACH DAY ROUNDTRIP TO WORK. I DON'T FEEL I SHOULD HAVE TO PAY TO REPLACE DEFECTIVE TIRES IF THE PRODUCTS ARE AT FAULT, BUT I DON'T WANT TO PUT MY LIFE AT RISK WHEN THE FIRESTONE DEALER HAS ALREADY INSPECTED AND CONFIRMED THAT THE TIRE EXHIBIT SIGN OF TREAD SEPARATION. I DON'T THINK THIS SEPARATION IS DUE TO THE WEAR AND TEAR SINCE MY CAR IS NEW AND THE TIRES ONLY HAVE ABOUT 9400 MILES ON THEM. I HAVE CONTACT FIRESTONE DIRECTLY AND THEY ARE STILL TELLING ME THAT MY MODEL OF WILDERNESS ARE NOT UNDER RECALL, AND ANY DEFECT WOULD NOT BE FIRESTONE'S RESPONSIBILITY.( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 )

WHEN GOING DOWN A STEEP GRADE NEITHER "DRIVE 1" OR "DRIVE 2" ENGAGED & DID NOT SLOW THE VEHICLE. NEITHER LOW GEARS WORKED WHEN THE VEHICLE WAS IN MOTION OR WHEN STARTED FROM A COMPLETE STOP. THE GAS GUAGE WILL START SHOWING 1/4 TANK OF GAS WHEN THERE IS AT LEAST 3/4 FULL TANK. THIS IS ACCOMPANIED BY A BURNING SMELL COMING FROM THE FRONT OF THE VEHICLE. WHEN THE VEHICLE IS STOPPED & RESTARTED THE GAS GUAGE OFTEN RETURNS TO THE PROPER LEVEL OF GAS IN THE TANK.

PE00 020; CONSUMER WAS TRAVELING ABOUT 25MPH ON A SIDE STREET AND HEARD A NOISE LIKE A GUN HAD BEEN FIRED. THEN, NOTICED THAT HIS THE FRONT REAR TIRE POPPED LIKE A BALOON. TIRES WERE FIRESTONE WILDERNESS#AT P23575 R16. TIRES TREAD SEPARATED.*AK

THE LEFT FRONT 16 INCH FS WILDERNESS AT WAS DEFECTIVE FROM PURCHASE. NO-ONE WILL LISTEN. FIRESTONE CLAIMS FORD DID NOT BALANCE THE FRONT TIRES, WILL ONLY WHINE ABOUT FORD. TRIED TO SELL ME A $109 WARRANTY ON THE TIRES. FORD IS WORSE, WILL ONLY STATE I MUST DEAL WITH FIRESTONE. I'VE NOW TALKED TO A FIRESTONE OWNED STORE, FIRESTONE, THE DEALER AND FORD. NO HELP. SINCE THE 16 INCH TIRE IS NOT IN THE RECALL, I'M SOL. THE 16'S ARE JUST AS BAD AS THE 15'S. I'M 99% CERTAIN NONE OF THESE TIRES ARE ADAQUATE TO LIGHT TRUCK USAGE. I JUST WENT TO TN, SAW POPPED 16 INCH WILDERNESS AT 16'S ALL THE WAY OUT AND BACK. *AK( DOT NUMBER: TIRE SIZE: P255 R7016 )

TIRE SIDE WALL BLEW OUT AT HIGHWAY SPEED AT NIGHT. TIRE HAD PROPER INFLATION AND WAS NOT PUNCTURED. PRESSURS WERE CHECKED BY DEALER AT 3000 MI.THE REMAINING 4 TIRES HAVE THE SAME DOT # AND SHOW BUBBLING AT THE SIDE WALL. THE STEEL WHEEL WAS DAMAGED ALONG OUTTER EDGE DUE TO THE TIRE FAILURE.( DOT NUMBER: VDHLIRW130 TIRE SIZE: P235/75R15 )

BOUGHT 2001 EXPLORER SPORT 3/14/2000, ON 4/18/2000 WAS DRIVING AT CREST OF SUNSHINE SKYWAY BRIDGE OVER TAMPA BAY WHEN RIGHT REAR TIRE "BLEW". IT HAD SEPARATED ON THE SIDE AND WAS SHREDDED. TRIED TO HAVE DEALER REPLACE, TOLD IT WASN'T UNDER WARRANTY. REPLACED, GOT WARRANTIES ON ALL 4 TIRES. FIRESTONE DEALER NOW SAYS ISN'T PART OF RECALL. CURRENTLY IN MD: 3817 CROW ROCK RD, MYERSVILLE, MD 21773 , (301) 293-9503. PLAN TO DRIVE BACK TO FLORIDA END OF SEPT. WILL HAVE TO REPLACE TIRES, WITH OR WITHOUT DEALER RECALL, DON'T TRUST THEM AFTER NEAR-DEATH EXPERIENCE! THINK THEY'RE MAKING A MISTAKE NOT RECALLING ALL WILDERNESS AT TIRES. MINE BLEW AFTER 1 MONTH (NEW), AND WASN'T INCLUDED IN THE RECALL. (HAD SENT INFO IN YOUR "COMMENTS" SECTION OF THIS SITE A WEEK AGO, NOT SURE IF YOU GOT IT. THANKS!( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )

FIRESTONE WILDERNESS/ATX TIRES WERE FOUR DAYS OLD AND RIGHT REAR TIRE EXPLODED WHILE TRAVELING AT 60 MPH. DEALER HAS BEEN CONTACTED. *AK

THE BELTS ON THIS TIRE SEPARATED WITH VERY LOW MILEAGE AND HAD TO BE REPLACED WITH THE SPARE. HAD IT COME COMPLETELY APART IT COULD HAVE CAUSED A VERY SERIOUS ACCIDENT.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

I CAN'T BELIEVE IM SEEING THIS IN THE NEWS! THEY SHOULD HAVE TOLD US! I THOUGHT IT WAS A UNIQUE INCIDENT SO I JUST REPLACED THE TIRE MYSELF. I DID MENTION IT TO A SERVICE REP AT MY DEALER AND HE SAID IT WAS MY PROBLEM (BEFORE I KNEW ABOUT THIS IRREGULAR FAILURES). I WOULD LIKE THE TIRES REPLACED. I DO NOT FEEL SAFE WITH THE TIRES NOW. THAT DAY WAS A NORMAL MORNING IN MIAMI AND I WAS DRIVING DOWN THE STREET WHEN I WAS APPROACHING THE SAME BRIDGE I DO DAILY TO GET TO WORK WHEN SUDDENLY I HERE A SOMETHING HITTING THE BACK OF THE CAR. CONTINUOUSLY. IT ACTED AS A LOUD BANG. NOT LIKE A FLAT. SO I STOPPED AND THERE IT WAS, A BLOWN TIRE. HOW UPSETTING!!! WELL I HOPE SOMEONE DOES SOMETHING ABOUT THIS!*AK( DOT NUMBER: )

VEHICLE WAS INVOLVED IN A HEAD-ON COLLSION WITH A CHEVROLET S10 1987 AT 40-45 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

WHILE TRVELING AT 20 MPH VEHICLE LOSS CONTROL AND STRUCK A PHONE POLE. VEHICLE TOWED TO DEALER SHOP. DEALER INFORMED CONSUMER THAT LOSS OF CONTROL WAS DUE TO FAILURE OF THE TIE ROD AND LOWER CONTROL ARM. PARTS ARE AVAILABLE FOR INSPECTION IF NEEDED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

TRUCK WAS PURCHASED NEW WITH 13 TOTAL MILES. WINDSHIELD WIPERS ARE NOT WORKING FUSES ARE FINE AND THE INTERIOR DOME LIGHT IS NOT WORKING FUSES ARE FINE. WHILE SHIFTING FROM DRIVE TO REVERSE THE TRUCK BEGINS TO STALL ALSO WHILE SHIFTING FROM REVERSE TO DRIVE THE TRUCK BEGINS TO STALL. *AK

CONSUMER HAD AN ACCIDENT. BUMPER WAS AMONG OTHER PARTS THAT HAD TO BE REPLACED. REPAIR SHOP TOLD CONSUMER , THAT ACCORDING TO FORD, NEW VEHICLES WILL BE RECEIVING THE BUMPERS FIRST. THEY HAD NO IDEA WHEN THEY COULD REPLACED IT.*AK,