Page 6 of 8 · complaints 251–300 of 375

2001 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Steering › Hydraulic Power Assist System
Filed Jan 5, 2002SC

2001 FORD EXPLORER SPORT-TRAC ALMOST FLIPPED OVER TWICE FOR NO APPARENT REASON. I WAS ABLE TO SOMEHOW RE-GAIN CONTROL. WE ARE MORE THAN LUCKY TO BE ALIVE RIGHT NOW... CONSUMERS NEED TO KNOW THE TRUTH. WE DID NOT!!!*AK

Air Bags › FrontalCrash
Filed Jan 3, 2002WI

VEHICLE SKIDDED ON ICE, WENT DOWN AN EMBANKMENT THROUGH A CHAINLINK FENCE, AND ROLLED 3 TIMES. AIRBAGS DID NOT DEPLOY, NO INJURIES. VEHICLE WAS TOTALLED.*AK

Structure1 injured
Filed Jan 2, 2002CA

CONSUMER IS CALLING TO REPORT A DEFECT ON THE RUNNING BOARDS. CONSUMER SUSTAINED A FRACTURED HAND FROM FALLING OFF OF SLIPPERY RUNNING BOARDS. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 20, 2001FL

WHILE DRIVING VEHICLE HESITATES AND SEEMS NOT TO GET GAS. THEN, COMPLETELY SHUTSDOWN. CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK

Air Bags › FrontalCrash1 injured
Filed Dec 10, 2001MI

WHILE DRIVING 45MPH, HIT A DEER AND AIRBAGS DEPLOYED, BUT DID NOT INFLATE. VEHICLE HAD FRONTAL IMPACT. *AK CONSUMERS HEAD HIT THE STEERING WHEEL IN THE ACCIDENT. *YH

Vehicle Speed Control
Filed Nov 27, 2001AL

CRUISE CONTROL WILL NOT SHUT OFF AFTER USE BY SWITCH NOR BY TAPING ON BRAKES. WHEN TAPPED ON BRAKES TO SLOW VEHICLE DOWN ENGINE STARTS TO REV UP. TO SLOW VEHICLE DOWN VEHICLE HAD TO CUT ENGINE OFF/ SHIFT INTO NEUTRAL, AND DRIFT TO SIDE OF ROAD. CONTACTED DEALER, AND CONSUMER WAS TAKING VEHICLE INTO DEALERSHIP.*AK

Seat Belts › Front › RetractorCrash3 injured2 killed
Filed Nov 10, 2001PA

I AM NOT THE OWNER OF THIS VEHICLE, NOR THE DRIVER. MY BROTHER-IN-LAW WAS A PASSENGER IN THE FORD EXPLORER AND WAS KILLED AT THE SCENE. THERE IS A QUESTION OF WHETHER HE WAS WEARING A SEAT BELT AND IF IT FAILED DURING THE ROLLOVER OF THE VEHICLE. THERE IS ALSO A QUESTION OF FIRESTONE TIRE FAILURE. BOTH OF THE REAR TIRES WERE MISSING THE VALVE STEMS. WE DO NOT KNOW IF THIS OCCURRED DURING THE ACCIDENT OR IF THEY BLEW OUT PREVIOUSLY AND THAT IS WHAT CONTRIBUTED TO THE ACCIDENT. THE DRIVER WAS SPEEDING, PERFORMED AN UNSAFE LANE CHANGE, THEN OVERCORRECTED, LOST CONTROL, CROSSED THE MEDIAN STRIP INTO THE OPPOSITE ROADWAY, ROLLED OVER AND HIT ANOTHER VEHICLE WHERE ANOTHER PERSON WAS KILLED AS A RESULT OF THIS COLLISION. THE DRIVER WAS FOUND "NOT GUILTY" IN HIS MANSLAUGHTER TRIAL. SO IT SEEMS THIS ACCIDENT WAS ATTRIBUTED MORE TO VEHICLE FAILURE, EVEN THOUGH THERE WAS DRIVER ERROR ALSO.*AK

Suspension › Front
Filed Oct 19, 2001FL

MAJOR SIDE TO SIDE ROCKING AT HIGH-SPEED EMERGENCY AVOIDANCE MANEUVER. *AK

TiresCrash3 injured
Filed Oct 5, 2001OH

VEHICLE ROLLOVER ACCIDENT MARCH 25, 2001 IN TOLEDO OHIO. APPROXIMATE SPEED 25 MPH. EXPLORER ROLLED OVER 6 TIMES WITH ME AS THE PASSENGER BEING EJECTED DURING THE 3RD ROLL. DRIVER AND REAR SEATED PASSENGER WERE HELP IN THE VEHICLE AND RECEIVED LACERATIONS A BROKEN FINGER AND CHEST INJURIES. FRONT PASSENGER ( ME ) WAS EJECTED FROM THE VEHICLE AND CAME TO REST AGAINST THE FRONT DRIVERS SIDE TIRE. VEHICLE AT REST ON TIRES. RECEIVED 4 BROKEN RIBS, 5 BROKEN , DISLOCATED TRANSVERSE PROCESS AND MULTIPLE STITCHES FOR CUTS AND ABRASIONS IN ARMS AND HEAD. REAR DRIVERS SIDE TIRE WAS FLAT AFTER THE ACCIDENT AND WAS THE ONLY TIRE DAMAGED. PICTURES OF THE ACCIDENT ARE AVAILABLE ALONG WITH ANY OTHER INFORMATION.*AK (TIRESIZE: P255/70R16)

TiresCrash2 injured
Filed Oct 4, 2001CA

I HAVE KEPT THE TIRES IN QUESTION IN THE EVENT OF ANY LEGAL PROCEEDINGS. I BELIEVE THAT MY TIRES OR SOME INTERNAL MALFUNCTION TO THE VEHICLE CAUSED IT TO LOSE CONTROL AND CAUSE THIS ACCIDENT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 2, 2001CA

WHEN AIR CONDITIONING IS ON VEHICLE STALLS WITHOUT PRIOR WARNING . DEALERSHIP IS AWARE OF PROBLEM.*AK

Visibility › Defroster/Defogger/Hvac System
Filed Sep 30, 2001PA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 28, 2001WA

WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL HEARD GRINDING NOISE. CONSUMER PULLED WHEEL OFF, AND NOTICED PADS WERE WORN OUT. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Suspension › Rear › Springs › Leaf Spring Assembly › Leaf
Filed Sep 28, 2001NC

THE LEFT REAR LEAF SPRING DROPPED ON MY EXPLORER. THE LEFT REAR WHEEL WELL WAS 33" OFF THE GROUND AND THE RIGHT FRONT WHEEL WELL WAS 35" OFF THE GROUND. THE TRUCK SAT COCKEYED. THE TRUCK STEERING WAS LOOSE AND THE TRUCK WANDERED AT HIGHWAY SPEEDS, 50-70 MPH. THE DEALER REPLACED THE LEAF SPRING ON 05/03/2001.*AK

Suspension › Rear › Springs › Leaf Spring Assembly
Filed Sep 28, 2001NC

SECOND NOTIFICATION! THE LEFT REAR SPRING ON MY 2001 EXPLORER HAS FAILED AGAIN. THE VEHICLE SITS COCKEYED BECAUSE THE LEFT REAR SPRING IS LOWER THAN THE RIGHT FRONT. THE TRUCK STEERING IS LOOSE AND THE TRUCK WANDERS AT HIGH SPEEDS, 50-70 MPH. THE TRUCK WAS TAKEN TO THE LOCAL DEALER WHO SAID THEY CAN'T REPLACE THE SPRING UNTIL IT IS 1" OUT OF TOLERANCE. MY QUESTIONS ARE, IS THE LEAF SPRING DEFECTIVE ON FORD EXPLORERS? WHY DOES THE LEAF SPRING FAIL? WILL THE TRUCK ROLL OVER IF THER IS A BLOW OUT AT HIGH SPEEDS BECAUSE THE TRUCK DOES NOT SIT LEVEL? FINALLY, I HAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER HAD A LEAF SPRING TO FAIL. HELP????

Seats › Mid/Rear Assembly
Filed Sep 25, 2001GA

THE REAR SEATS IN THE EXPLORER FLIP FORWARD WITH MY CHILDREN IN THEM WHEN STOPPING FAST. THE SEATS DO NOT LOCK DOWN IN ANY WAY. THIS IS HOW THEY ARE BUILT. TRIED TO RETURN THE EXPLORER 1 WEEK AFTER THE LEASE FORD TOLD ME IT'S A DESIGN FLAW, CAN'T BE FIXED.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Sep 24, 2001MI

WHILE DRIVING ON THE FREEWAY DOING 65 MPH PASSANGER SIDE REAR TIRE FELL OFF DUE TO LUG BOLTS BREAKING. VEHICLE ALMOST ROLLED, BUT WAS BROUGHT UNDER CONTROL BEFORE THAT HAPENED. SPOKE WITH DEALERSHIP AND THEY ARE NOT WILLING TO HELP AND SAID IT WAS NOT UNDER WARRANTY. FORD MOTOR HAS ALSO BEN CONTACTED AND THEY ARE NOT WILLING TO HELP EITHER. (TIRESIZE: 16 INCH)

Tires › Tread/Belt1 injured
Filed Sep 18, 2001CT

VEHICLE WAS GOING 30-40MPH IN 4 WHEEL WITH A LIGHT COATING OF SNOW. 4 VEHICLES LOST CONTROL AND STARTED SPINNING OUT OF CONTROL IN FRONT OF THE CONSUMERS VEHICLE, THE CONSUMER PUMPED THE BRAKES LIGHTLY WHILE THE VEHICLE WAS IN FOUR WHEEL DRIVE WHEN THE TIRE ON THE DRIVERS SIDE (BOTH) EXPERIENCED TREAD SEPARATION, THE VEHICLE LEANED TO THE LEFT GOING OUT OF CONTROL AND ENDED UP GOING DOWN AN EMBANKMENT FLIPPING ON ITS LEFT AND RIGHT SIDE BEFORE STOPPING IN AN UPRIGHT POSITION, THE TIRES WERE ORIGINAL ON A 2001 FORD EXPLORER, APPROXIMATE 32,000 MILES. CONSUMER IS CURRENTLY WAITING FOR TIRE FROM FORD. *AKDOTP255170R16 FIRESTONE WILDERNESS AT SIZE 16.*NLM

SeatsCrash1 injured
Filed Sep 13, 2001TX

DRIVER'S SEAT BROKE BACKWARDS ON REAR IMPACT FROM A TRUCK. *AK

Visibility › Glass, Side/Rear
Filed Sep 9, 2001OR

ON SEVERAL OCCASIONS WHILE THE BACK WINDOW WAS ROLLING UP IT WOULD GET 2 OR 3 INCHES FROM THE TOP AND AUTOMATICALLY GO BACK DOWN. AFTER SEVERAL ATTEMPTS IT WOULD CLOSE. THE DEALER WAS NOTIFIED AND SAID THEY HAD TO REPROGRAM THE MEMORY. IT HAS HAPPENED TWICE SINCE THEN.

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Sep 6, 2001TX

PUTTING SUV IN PARK WHEN THE GEAR SHIFT INDICATOR BROKE AND RELOCATED TO THE 1ST GEAR POSITION. NOW STUCK ON 1ST GEAR AND THERE IS NO VISUAL WAY OF KNOWING WHAT GEAR THE SUV IS IN. FORD IS COVERING THE DEFECT THROUGH WARRANTY, BUT THIS IS A REAL SAFETY ISSUE. REPAIRS BEING PERFORMED AT ORR PERFORMANCE IN ATLANTA, TEXAS.*AK

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Sep 5, 2001NC

THE HEATER/COOLANT HOSE IN THE LEFT SIDE ENGINE COMPARTMENT IS RUBBING AGAINST THE DIPSTICK, WEARING THROUGH THE HOSE AND POTENTIALLY SPRAYING VERY HOT COOLANT UNDER THE HOOD.*AK

Air Bags › FrontalCrash
Filed Aug 30, 2001FL

WHEN DRIVING AT 40 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION WHICH DEMOLISHED FRONT END OF VEHICLE. UPON IMPACT, NEITHER AIR BAG DEPLOYED. PLEASE GIVE ANY FURTHER DETAILS.*AK

Tires
Filed Aug 18, 2001NV

HAVE CONTACTED FORD COUNTRY DEALERSHIP FOR THE RECALL/REPLACEMENT OF TIRES JUN 6,JUL 2,JUL 13, JUL 23 AND ON AUG 16 & 17. IN JUN THE SERVICE MGR LARRY SAID REPLACEMENT TIRES WOULD BE IN ABOUT 2WKS. IN AUG HE WILL NOT ANSWER MY CALLS OR RETURN MY CALLS. I HAD ORGINALLY REQUESTED MICHELIN TIRE AS APPROVED BY THE FORD MOTOR CO. I FEEL LIKE I'M JUST GETTING THE RUN AROUND. MY WIFE AND I ARE SENIORS AND DRIVE THE HI-WAYS FREQUENTLY, SHE IS CONCERNED ABOUT THE FIRESTONE TIRES DRIVING AT THE SPEED LIMIT 75MPH AS WELL AS AT 109 DEGREES TEMP. AND RIGHTFULLY SO. AN ACCIDENT AT OUR AGE COULD WELL BE FATAL. THE TIRE CALLS FOR INFLATED PRESS. TO 40LBS, FORD CO. SAYS 30 IN THE FRONT AND 35 IN THE REAR. WHEN INFLATING AT 30 IN THE FRONT I NOTICE THE STEERING IS HARD (PERHAPS THIS VEHICLE IS DESIGNED TOO TOP HEAVY AND THAT IS WHAY THEY HAVE YOU LOWER THE PRESSURE IN THE FRONT TIRES IN TURN MAKING THE STEERING HARD TO TURN) ANYHOW I SUSPECT THE DEALERSHIP IS NOT REPLACING THE RECALLS BECAUSE THEIR TO BUSY REPLACING THE TIRES ON THEIR CAR LOT FIRST, THERE IN DANGERING OTHER PEOPLES LIFES SO THAT THEY CAN SELL THEIR VEHICLES. I HAVE NOT HAD A BLOWOUT YET, NOR DO I LOOK FORWARD TO HAVING ONE AT 75MPH AT 109 TEMP. I WOULD APPRECIATE YOUR HELP IN MAKING FORD CO. AND THEIR DEALERSHIP MAKING GOOD ON THEIR RECALL EFFORTS. EVEN THOUGH THESE TIRES ARE RELATIVELY NEW THE TEMPTURES HERE IN VEGAS AND SPEED LIMITS REQUIRED CAN ENDANGER MY WIFE AND FAMILY. WILL NOT ANSWER OR RETURN MY CALLS. IN JUN. *AK (TI

Tires
Filed Aug 13, 2001VA

NHTSA RECALL # 01X001000, MANUFACTURER'S RECALL 01X001000. NO SIZE AND DATE AVAILABLE WHILE DRIVING AROUND 40 MPH ON WET PAVEMENT. VEHICLE HYDROPLANED DUE TO TIRES. ALSO STATED TIRES RECALLED AND HAVE NOT BE REPLACED YET.*AK

Suspension
Filed Aug 3, 2001PA

DURING NORMAL OPERATION OF VEHICLE THERE IS A NOISE COMING FROM ALL FOUR WHEELS. DEALERSHIP HAS EXAMINED VEHICLE BUT COULD NOT DETERMINE CAUSE OF PROBLEM. PLEASE PROIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Tires
Filed Jul 26, 2001NV

RE BRAKES: THEY HAVE REPLACED THE BRAKE SHOES/PAD TWICE ANDS ROTORS ONCE. RE TIRE/WHEELS THEY COULD NOT GET THEM TO BALANCE OUT TRIED 4 TIMES ( GOODYEAR TRIED TWICE) TOTAL OF 6 TIMES. AGAIN A WEEK AND A HALF LATER, IT PULLS LEFT WHEN BRAKING, AND VIBRATION IS BACK AGAIN. I HAVE SPOKE WITH WAYNE ( SERVICE MGR) AND AL MC DONALD ( GENERAL SALES MGR). I HAVE INFORMED THEM OF THE NEVADA LEMON LAW # NRS 597.630 HE SAID TO INFORCE THAT I WOULD HAVE TO GET A "LAWYER". PLEASE NOTE I ONLY MARKED THE FIRST TIME OF THE PROBLEMS I HAVE FULL DOC'S OF EVERY VISIT ON THESE ITEMS. PLEASE HELP! THANK YOU, CRYSTAL DEL GIUDICE. *AK (TIRESIZE: P235/75R15)

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 23, 2001TX

THIS IS NOT THE ONLY PROBLEM I HAVE TRIED TO RETURN TO BE REPAIRED ON THIS VEHICLE. I HAVE ALSO BEEN SUBJECTED TO THE MOST UNETHICAL BEHAVIOR I'VE EVER SEEN, FROM THIS DEALERSHIP, IN THE PURCHASE AND REPAIR PROCEDURES.NO SAFETY DEFECT LISTED. *AK

Tires
Filed Jul 18, 2001NY

THE VEHICLES REAR END SHIFTS SIDE TO SIDE OVER WASHBOARD BUMPS. THE CONSUMER RECEIVED A LETTER FROM MANUFACTURER OFFERING TO REPLACE ALL FIVE TIRES AND REQUEST THAT HIS LOCAL FORD DEALER, ORDER THE TIRES.(FIRESTONE WILDERNESS AT TIRES P255/70R16 S)*YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1 injured
Filed Jun 27, 2001MN

CONSUMER STATES SHE WAS INVOLVED IN AN ACCIDENT TRAVELING AT 30 MPH ON DRY PAVEMENT, CONSUMER STATES SHE WAS UNABLE TO COME TO A QUICK STOP AND COMPLETE STOP, CONSUMER EXPERIENCED SOME INJURIES DURING COLLISION, CONSUMER IS QUESTIONING ABS WHICH DOES FEEL SPONGY OR THE FACT THAT SHE WAS DRIVING WITH THE WILDERNESS TIRES THAT ARE ALSO QUESTIONABLE RIGHT NOW.*JB

Vehicle Speed Control › Cruise Control
Filed Jun 25, 2001ME

VEHICLE IDLED UP AND DOWN AND UP AND DOWN ALL THE TIME LIKE ITS WAS RECYCLING. VEHICLE EXPERIENCED SOME LOSS OF POWER. IN MAY OF 2001, CONSUMER TOOK VEHICLE INTO DEALER FOR A SULPHUR SMELL. DEALER TOLD CONSUMER THAT VEHICLE WAS FINE. ON 31ST OF MAY, ENGINE LIGHT CAME ON, AND WOULD NOT GO OUT. TOOK BACK TO DEALER, AND THE DEALER STATED CONSUMER NEEDED A NEW ENGINE. ALSO, VEHICLE WOULD NOT STAY ON RAOD WHEN GROUND WAS WET. DEALER REPLACED STABILIZER. *AK

Tires
Filed Jun 25, 2001FL

SINCE I BOUGHT THIS EXPLORER I HAD PROBLEMS WITH THE TIRES, I CONTACTED THE DEALER BUT THEY TOLD ME THAT MY TIRES ARE NOT PART OF THE RECALL AND THEY CANT DO NOTHING ABOUT IT , I EXPLAIN TO THEM THAT MY EXPLORER ITS BEEN SHAKING A LOT, A LOT OF VIBRATIONS AND THOMPS THAT I WAS SCARED BECAUSE ITS BEEN FEW TIMES THAT I ALMOST LOSE CONTROL OF MY VEHICLE IN THE HIGHWAY AND REGULAR STREETS AND ITS BEEN A YEAR NOW AND THEY KEEP TELLING ME THE SAME THING AND NOW EVEN MORE BECAUSE MY VEHICLE HAVE APPROXIMATE 28000 MILES AND THEY ARE TELLING ME THAT I NEED TIRES AS SOON AS POSSIBLE BUT BECAUSE OF MY MILLAGE THEY CAN'T DO ANYTHING NOW. I EXPLAIN AND GAVE THEM INFORMATION THAT I HAVE BEEN TAKING MY VEHICLE SEVERAL TIMES SINCE I BOUGHT IT BUT THEY NEVER WANTED TO DO SOMETHING ABOUT IT AND NOW WITH ONLY A YEAR OLD MY VEHICLE IS SHAKING MORE THAN EVER AND THEY SINCE A YEAR AGO DONT WANT TO REPALCE MY TIRES JUST BECAUSE THERE IS NO RECALL FOR MY TIRES. I HAVE THE MILLAGE THAT I HAVE BECAUSE I WENT TO TENNESSEE FOR ONE WEEK FOR VACATION BUT I ONLY WORK 15 MINUTES FROM MY HOME, I GO SHOPPING , AND VISIT MY FAMILY AND THEY LIVE ONLY 30 MINUTES FROM ME IT'S NOT POSSIBLE THAT WITH THE CARE THAT I GAVE MY VEHICLE THAT MY TIRES WENT BAD IN ONLY SOME SPOTS LIKE THEY ARE TELLIING ME NOW IF I WARETHEM OUT SHOULD BE IN A COMPLETE SIDE NOT IN SPOTS THIS IS NOT AN OFF ROAD VEHICLE SO I DONT DRIVE IT THAT WAY. PLEASE I NEED A RESPOND AS SOON AS I'M WORRY FOR MY SAFETY AND THE SAFETY OF OTHER PEOPLE DRIVI

Structure › Body › TailgateCrash3 injured
Filed Jun 24, 2001NE

DRIVER OVERCORRECTED VEH ROCKED AND FLIPPED. NO SAFETY DEFECT LISTED. *AK

Suspension
Filed Jun 19, 2001VA

I AM PRESENTING TWO PROBLEMS: FIRST CONCERNS THE SUV HANDLING: THE VEHICLE FEELS LIKE IT IS GOING TO TIP OVER AS WE MAKE SHARP CURVES AT POSTED SPEEDS. I HAVE MADE FORD AWARE OF THIS AS A "RIDER" ISSUE FOR ANOTHER PROBLEM- THE CLIMATE CONTROL SYSTEM. IT DOESN'T PROVIDE MEDIAN TEMPERATURES. IT PROVIDES ONLY EXTREMELY COLD OR EXTREMELY HOT SERVICE. I HAVE AN ACTIVE COMPLAINT IN TO THE FORD AND HAVE TRIED ON SEVERAL OCCASSIONS TO HAVE IT REPAIRED BY THE DEALER TO NO AVAIL. I HAVE A LINGERING CONCERN ABOUT FEELING THAT THE SUV IS GOING TO TIP OVER AND THE ULTIMATE SAFETY OF THE VEHICLE (ALTHOUGH THIS HAS NOT OCCURRED).*AK

Structure › Frame and Members1 injured
Filed Jun 13, 2001FL

WHILE DRIVING AND TRYING TO AVOID HITTING A VEHICLE THAT CUT HER OFF THE DRIVER LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER TWICE, THE DRIVER SUSTAINED RELATIVELY MINOR INJURIES, GLASS SHARDS IN HER LEFT ELBOWS, THE VEHICLE WAS A TOTAL LOSS, THE CONSUMER BELIEVES THIS IS A DESIGN FLAW OF THE VEHICLE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 12, 2001ME

IHAVE LOST CONTROLL OF THIS VEHICLE SEVERAL TIMES DUE TO THE STEERING AND OVERALL HANDLING ,MY TIRES ARE ALSO PLAYING A ROLL IN THIS I BELEAVE THIS PROBLEM IS MUCH MORE PRONOUNCED IN RAIN OR SNOW . I FEEL THIS VEHICLE IS VERY UNSAFE FOR MYSELF AND MY CHILDREN! I'VE ALREADY HAD THE VEHICLE INTO AUBURN MOTOR SALES FOR 6 DAYS FOR COMPLAINTS OF LACK&SURGE OF POWER,BAD SULFER SMELL AT IDLE ROLLING IDLE(UP&DOWN), EXTREMELY POOR GAS MILEAGE. THE DEALERSHIP WAS UNABLE TO DIOGNOSE PROBLEM. AS OF TODAY I'VE LOST 21 DAYS OF USE ,ON A VEHICLE I'VE ONLY HAD ABOUT4 AND A HALF MONTHS KNOW THEY SAY I NEED AN ENGINE THAT I'M STILL WAITING ON. I TOLD THE DEALERSHIP I DIDN'T FEEL THIS VEHICLE WAS SAFE AND WANTED IT REPLACED .I GOT KNOW WHERE, WHEN THEY FOUND OUT I GOT LEMON LAW PAPERWORK THEY TOLD ME FORD WOULD NOT DO ANYTHING ABOUT IT PURSUE IT THROUGH THE STATE. I DON'T SEE HOW THEY CAN TELL YOU THAT YOU ARE STUCK WHEN YOU PURCHASED A NEW VEHICLE AND IT HAS COMPROMISED YOUR SAFETY TIME&TIME AGAIN! MY SALESMAN TOLD ME TO LOOK AT THE BRIGHT SIDE I WAS STILL HERE TO TALK ABOUT IT!!! I DON'T FIND THIS VERY AMUSING ,I WONDER IF FORD KNOWS HOW HE FEELS IN MY OPINION HE WAS TELLING ME I COULD OF BEEN DEAD!!! BRENDA. *AK (TIRESIZE: 255/70/16)( DOT NUMBER: TIRE SIZE: 255/70/16 )

Steering › Hydraulic Power Assist System
Filed Jun 8, 2001ME

DRIVER WILL LOSE CONTROL OF THE VEHICLE WHEN MAKING A SHARP TURN OR ON WET PAVEMENTS AT VARIOUS SPEEDS. DEALER HAS INSPECTED VEHICLE, AND HAS NOT BEEN ABLE TO CORRECT THE PROBLEM.*AK

Suspension › Rear
Filed Jun 7, 2001SC

WHILE DRIVING 60 MPH VEHICLE SEVERELY PULLS TO THE RIGHT OR LEFT. ALSO, NOTICED THAT PROBLEM BECOMES MORE PRONOUNCED WHEN VEHICLE IS DRIVEN ON WET PAVEMENT. DEALER HAS IDENTIFIED PROBELM AS SWAY BAR MECHANINSM FAILURE. *AK FORD DEALER STATED FIRESTONE TIRES WERE THE PROBLEM, HOWEVER TIRES WERE CHANGED TO GOODYEAR AND VEHICLE STILL FELT THE SAME, CONSUMER HAS HAD TWO NEAR ACCIDENTS DUE TO VEHICLE PROBLEM. *SLC

TiresCrash1 injured
Filed Jun 5, 2001NV

FIRESTONE, WILDERNESS AT TIRES MOUNTED ON FORD, EXPLORER ,2001. WHILE TRAVELING AT 35-40 MPH CONSUMER HIT A CONSTRUCTION SITE AND PASSENGER REAR TIRE FELL OFF, THEN VEHICLE ROLLED OVER. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK ANALYST IS UNSURE OFCOMPONENT, POSSIBLE TIRE FAILURE, POSSIBLE LUG, NUT, AND BOLT FAILURE, CAUSING ROLLOVER, CONSUMER WAS INJURED IN ACCIDENT. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 4, 2001NC

BRAKING SYSTEM UNRESPONSIVE AT VERY LOW SPEEDS, WHICH BELIEVE IS THE RESULT OF THE ACCIDENT. NOW AFTER ONLY 3.5 MONTHS OF HAVING THE VEHICLE, THE BRAKING SYSTEM IS VERY SOFT. BRAKE PEDAL HAS TO BE PRESSED ALMOST TO END OF RANGE OF LIMIT BEFORE VEHICLE WILL START TO SLOW DOWN.*AK

SuspensionCrash2 injured
Filed May 29, 2001OK

A ROLLOVER CRASH BY TRAVELING AT 35 MPH ON A GRAVEL ROAD. DEALER / MANUFACTURER WERE NOTIFIED, WAITING ON MANUFACTURER'S RESPONSE. *AK SEAT BELT FAILED. *YH

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed May 24, 2001MD

TAILLIGHT MECHANISM CAUGHT ON FIRE ALL BY ITSELF - TRUCK HAD BEEN PARKED FOR 4 HOURS. WHATEVER THE PROBLEM WAS IT SMOLDERED FOR A LONG TIME. THE INSIDE OF THE TRUCK WAS SOOO FULL OF SMOKE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed May 11, 2001TX

VEHICLE WAS RUNNING, LEFT IN PARK, AND GEAR SLIPPED/VEHICLE ROLLED DOWN HILL. RESULTING IN $12000 DAMAGE. CONSUMER WAS NOT IN VEHICLE AT THE TIME. EMERGENCY BRAKE NOT USED. *AK THE VEHICLE WAS UNSAFE DUE TO UNKOWN DEFECTS. THE EXACT CAUSE OF THE ROLL OVER INCIDENT WAS NOT DETERMINED. *YH

Seats3 injured
Filed May 10, 2001CO

THE REAR SEATS DO NOT LOCK DOWN, CAUSING THE TOP OF SEAT TO MOVE FORWARD WHEN SOMEONE EXITS THE BACK SEAT. WHEN THE SEAT COMES FORWARD IT OPENS A PINCH POINT THAT HAS PINCHED THE HANDS OF 3 THAT HAVE RIDDEN IN THE BACK. THIS IS A SAFETY HAZARD FOR ALL AGES BUT ESPECIALLY YOUNG CHILDREN!*AK

Vehicle Speed Control
Filed May 8, 2001TX

CONSUMER WAS TRAVELING AT APPROXIMATELY 75 MPH ON CRUISE CONTROL. ATTEMPTED TO SLOW VEHICLE DOWN BY APPLYING BRAKES. VEHICLE WAS VERY DIFFICULT TO BRING TO A STOP. WHEN VEHICLE STOPPED, ENGINE WAS STILL IDLING/RUNNING AT THE 75 MPH LEVEL. CONSUMER SHUT VEHICLE OFF. THEN, TURNED VEHICLE BACK ON, AND ENGINE AUTOMATICALLY STARTED IDLING AT A HIGH SPEED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *PASSERBY STATED THAT IDLE CABLE BECAME STUCK, AND RELEASED IT TO PREVENT ENGINE FROM RUNNING AT 75 MPH LEVEL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 30, 2001CA

WHEN APPLYING BRAKES VEHICLE PULLS TO RIGHT, AND A SQUEALING NOISE OCCURS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Exterior Lighting › Tail Lights
Filed Apr 19, 2001TX

COMPLETE FAILURE OF TAIL LIGHTS I.E. BRAKE LIGHTS, TURN SIGNALS, AND RUNNING LIGHTS. *AK

Visibility › Glass, Side/Rear
Filed Apr 16, 2001TX

VEHICLE WAS PARKED. CONSUMER NOTICED BACK WINDOW HAD SHATTERED.*AK *SLC

Seats › Front Assembly › Head RestraintCrash1 injured
Filed Apr 6, 2001VA

THE SEATS DO NOT HAVE A SEPERATE HEAD REST THAT IS ADJUSTABLE ACCORDING TO SIZE. ACCORDINGLY, A PERSON OF AVERAGE HEIGHT SITTING IN EITHER THE DRIVER OR PASSENGER SEAT IS TO FAR FROM THE TOP OF THE SEAT TO GET ADEQUATE PROTECTION IN AN ACCIDENT. GIVEN TODAY'S SAFETY STANDARDS, I EXPECT MORE FROM A 2001 LIMITED EDITION AUTOMOBILE. MY HUSBAND WAS INVOLVED IN A CAR ACCIDENT AND THE MAJORITY OF HIS INJURIES COULD HAVE BEEN MITIGATED IF THESE SEATS WERE DESIGNED PROPERLY.*AK

Wheels › Rim
Filed Apr 2, 2001MI

RIGHT FRONT WHEEL RIM CRACKED WHILE TRAVELING AT APPROXIMATELY 65 MPH. TIRE HAD BLOWN. WHEN WRECKER CAME TO CHANGE TIRE, DRIVER DISCOVERED INSIDE OF WHEEL RIM WAS BROKEN OFF. CONSUMER STATED THAT NOTHING WAS HIT THAT WOULD CAUSE RIM TO BREAK.*AK *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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