2001 Ford Explorer complaints

VEHICLE IS EXPERIENCING SPURIOUS RADIO EMISSIONS IN EXCESSIVE OF 10 METERS FORM THE VEHICLE. THE RADIO FREQUENCY INTERFERENCE CAUSES NEAR TOTAL DISRUPTION TO RADIO FREQUENCY EQUIPMENT OPERATED WITHIN 10 METERS OF THE VEHICLE. THE TROUBLE HAS BEEN ISOLATED TO THE FUEL PUMP. TESTING INDICATES THE FUEL PUMP IS THE SOURCE OF THE PROBLEM. CONSUMER HAS BEEN ASVISED BY FORD THAT THERE IS A SERVICE BULLETIN TO CORRECT THIS DEFECT BUT FORD REFUSES TO ASSIST. *JG

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

FRONT END VIBRATED VIOLENTLY AND JUMPED WHEN ANY BUMP WAS HIT, CAUSING VEHICLE TO LOSE CONTROL. PROBLEM HAS EXISTED FOR 20 MONTHS. VEHICLE WAS GETTING CLOSE TO NOT BEING DRIVEABLE DUE TO VIBRATION PROBLEM PROGRESSING. DEALER AND FORD WERE NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE AT A STOP VEHICLE WAS REARENDED AT HIGH SPEED AND PUSHED INTO VEHICLE IN FRONT. NEITHER AIRBAG DEPLOYED, DRIVER SUFFERED MINOR INJURIES, DAMAGE TO VEHICLE WAS $ 8000.00.*AK

THE EXPLORER SUDDENLY ROLLED OVER, INJURING ME SEVERLY. MOMENTS AFTER THE INCEDENT THE CAR BURST INTO FLAMES.*AK

HEAD-ON COLLISION AT 45 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED MINOR INJURIES, DAMAGE TO VEHICLE UNKNOWN.*AK

VEHICLE IDLES TO LOW AND CAUSES IT TO CUT OFF. TOOK TO DEALER 4 TIMES, AND THEY COULD NOT FIX THE PROBLEM. *AK PASSENGER SIDE SEAT WOULD NOT LOCK, ALSO CONSUMER STATES VEHICLE IS EXPERIENCING POOR GAS MILEAGE.. *YH

WINDSHIELD GLASS HAS A TWELVE INCH BROKEN LINE IN MIDDLE OF THE GLASS. DEALERSHIP IS AWARE OF PROBLEM.*AK

WHILE DRIVING AT HIGHWAY SPEEDS ON STRAIGHTAWAY OWNER FEELS A WIGGLE OR PROBLEM KEEPING TRUCK STRAIGHT. TRUCK IS UNSTABLE. PROBLEM APPEARS TO BE GETTING WORSE. PLEASE DESCRIBE DETAILS. *AK

JUST COMPLETED 20 MILE INTERSTATE DRIVE, PULLED INTO PARKING LOT AND HEARD A THUMP,STEPPED OUT TO SEE THE PROBLEM AND RIGHT FRONT WHEEL WAS COCKED AT 45 DEGREE ANGLE WHILE LEFT WAS STRAIGHT. VEHICLE TOWED TO DEALER AND REPAIRED. THERE WAS NO INDICATION OF ANY PROBLEM BEFOREHAND.IF ASSEMBLY HAD FAILED 5 MINUTES EARLIER, COULD HAVE RESULTED IN SERIOUS ACCIDENT OR FATALITY. *AK

THE DEALERSHIP HAS BEEN GREAT. THE ORIGINAL TRANSMISSION WAS DEFECTIVE, THE SECOND TRANSMISSION WAS DEFECTIVE AND ALL OF THE FLUID WAS PUSHED OUT THE THIRD TRANSMISSION HAS BEEN MAKING SQUEAKING SOUNDS THAT CANNOT BE LOCATED.*AK

CONSUMER STATES THAT WHILE DRIVING AT OVER 50 MPH THE SLIGHTEST BUMP ON THE ROAD WILL CAUSE THE VEHICLE TO SWAY. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING.*JB

REAR BENCH SEAT IS NOT STATIONERY. TOOK VEHICLE TO DEALER, AND THEY STATED THIS WAS NORMAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

REAR SEAT LIFTS UP WHEN BRAKES ARE APPLIED, CAUSING PASSENGER IN SEAT TO ALMOST BE THROWN TO FRONT OF VEHICLE.*AK

WHILE PARKING VEHICLE POWER STEERING FAILED. DEALER DETERMINED THAT SERPENTINE BELT HAD BROKEN.*AK

TEMPERATURE INDICATOR LIGHT FLASHED, AFTERWARDS ENGINE STALLED. DEALER HAS REPLACED THERMOSTAT.*AKTHE SERVICE ENGINE LIGHT ILLUMINATED, VEHICLE STARTED TO SMOKE WHILE IN MOTION AT A SPEED OF 65 MPH. VEHICLE WAS TAKEN TO DEALER WHERE HE WAS INFORMED HE HAD A BLOWN HEAD GASKET. CONSUMERS INSURANCE COMPANY DID A TEST WHERE IT WAS DETERMINED OUT THAT A FAULTY THERMOSTAT WAS THE CAUSE. *JG

DURING A CRASH AIRBAGS DID NOT DEPLOY.*AK

PASSENGER'S AIRBAGS SEPARATED FROM DASHBOARD CONSOLE DURING IMPACT. DEALERSHIP WAS AWARE OF PROBLEM.*AK

ANYTIME YOU ARE STOPPED, (IN DRIVE, NEUTRAL OR REVERSE), OR STOPPED AT A LIGHT, THE ENGINE SKIPS. THEY CALL IT A LEAN IDOL MISS. A MISS IN ANY MOTOR WILL EVENTUALLY BURN UP THE VALVES. IT IS NOT FIXABLE. THEY WILL NOT EVEN ATTEMPT TO FIX THE PROBLEM. I HAVE NOW TAKEN THE TAGS OFF AND IT SETS IN MY DRIVEWAY. I WILL NOT CAUSE ANY FURTHER DAMAGE TO THIS TRUCK. I HAVE TALKED WITH EVERYONE, INCLUDING THE DEALERSHIP, THE FORD FEILD SERVICE PERSON, CONSUMER AFFAIRS, FORD CUSTOMER SERVICE AND ALSO AN EXECUTIVE FROM FORD IN MICHIGAN NAMED MR. DUNCAN. NO ONE WILL BUDGE. NO ONE WILL HELP ME AND I DON'T HAVE THE MONEY FOR AN ATTORNEY. FORD KNOWS THEY HAVE A FLAW IN THE MOTOR, BUT THEY EXCUSE IT BY SAYING IT DOESN'T HURT THE MOTOR. YES IT DOES. MINE IS ALREADY BLOWING SMOKE. CAN SOMEONE PLEASE HELP US. THE ONLY OTHER CHOICE I HAVE IS TO LET THE TRUCK GO BACK TO THE FINANCE COMPANY. PLEASE HELP. THIS WAS MY FIRST BRAND NEW VEHICLE WE PAID 25,000.00 DOLLARS FOR NOW IT HAS TURNED INTO A NIGHTMARE.*AK

VEHICLE SHAKES VIOLENTLY WHEN ACCELERATING UP TO 60MPH OR MORE. VEHICLE HAS BEEN IN FOR SAME PROBLEM APPPROXIMATELY 4 TIMES. AT LAST INCIDENT DEALER FOUND THAT SWAY BAR WAS BROKEN. PLEASE PROVIDE MOE INFORMATION.*AK

AN ELECTRICAL SHORT IN WIRING OF RADIO HAD CAUSED A FIRE UNDER THE DASH WHILE PARKED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *JG

STEERING WHEEL WOULD VIBRATE UNDER 5 MPH, DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING VEHICLE WILL STALL, AND INSTRUMENT PANEL WOULD ILLUMINATE. TOOK VEHICLE TO DEALER, AND DEALER REPLACED INSTRUMENT PANEL.*AK

FORD STATED TO ME THAT I NEED TO MAKE AN APPOINTMENT TO REPLACE MY TIRES BUT THEY REFUSE TO PAY FOR THIS.*AK (TIRESIZE: 17)

WHILE DRIVING 60MPH VEHICLE VIBRATES. VEHICLE PULLS TO THE RIGHT SEVERLY. STEERING WHEEL IS CROOKED, PULLS TO THE LEFT. DEALER CONTACTED. *AK ALSO, CONSUMER STATES THAT THERE IS VERY BAD SMELL FROM CATALYTIC CONVERTER WHICH FORD SAYS IT IS NORMAL. *YD

SEAT DOES NOT RELEASE TO LET BACK PASSENGERS OUT OF TRUCK. THIS PROBLEM IS THE SECOND SET OF SEAT PROBLEMS. I OWNED AN EXPLORER SPORT IN 2000 AND HAD THE SAME PROBLEM WITH THE SEAT. FORD IS AWARE OF THE PROBLEM AND IS NOT DEALING WITH THE ISSUE. I HAVE SMALL CHILDREN WHO RIDE IN THE REAR OF THE TRUCK AND IF SOME THING HAPPENS TO ME UP FRONT, THEY ARE TRAPPED IN THE BACK OF THE TRUCK AND UNABLE TO GET OUT. SEEMS TO BE A SEAT MECHANISM PROBLEM WHICH THEY REFUSE TO ADDRESS. THIS IS ACTUALLY A LIFE/SAFETY ISSUE AND I FEEL THIS NEEDS TO BE ADDRESSED. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE.*AK

ON TWO SEPARATE OCCASIONS VEHICLE INADVERTENTLY JUMPED OUT OF FOUR WHEEL HIGH TO FOUR WHEEL LOW AND CAUSED LOSS OF CONTROL. THIS LED TO A ROLLOVER ACCIDENT. VEHICLE AT THE DEALER, CONSUMER SUFFERED INJURIES. *AK *YH

CONSUMERS DAUGHTER WAS DRIVING THE VEHICLE WHEN SOME ONE CUT IN FRONT OF HER. TAKING EVASIVE ACTIONS TO AVOID A CRASH THE VEHICLE ROLLED OVER TWICE. THE VEHICLE WAS PURCHASED WITH FIRESTONE TIRES ON THEM. AS A PRECAUTION, CONSUMER HAD ALL 4 TIRES REPLACED. THE ROLL OVER WAS NOT CAUSED BY TIRE DELAMINATION. CONSUMER STATES BECAUSE OF THE ROLLOVER RISKS INVOLVED WITH THE FIRESTONE TIRES ON THIS PARTICULAR SUV IS THE REASON CONSUMER REPLACED THE FIRESTONE TIRES AS A PREVENTIVE MEASURE. DESPITE THE PRECAUTION THE VEHICLE ROLLED OVER. CONSUMER WOULD LIKE NHTSA TO RECONSIDER ITS DECISION NOT TO INITIATE A SAFTEY INVESTIGATION OF THE FORD EXPLORER. *JG

LOW DESIGN PLACEMENT OF TURN SIGNAL LEVER PREVENTS USE FOR LEFT TURN SIGNAL FOR INDIVIDUALS WITH LONG LEGS WHERE THERE IS INSUFFICIENT ROOM BETWEEN THE TURN SIGNAL MECHANISM AND THE DOOR TO MOVE OUT OF THE WAY.*AK

WHILE DRIVING ENGINE CHECK LIGHT WILL FLASH INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. *AK CONSUMER STATES THAT WHEN THE LIGHT ILLUMINATES, THE VEHICLE BEGINS TO DRIVE SLUGGISH, ROUGH, AND SOMETIMES MAKES A SCREECHING NOISE. DEALER HAS REPLACED THE PCM, VAPOR MANAGEMENT VALVE, CANISTER PURGE SOLENOID, TENSIONER ASSEMBLY, VACUUM HOSE TWICE, DPFE, AND THE FUEL TANK. *SLC

ROLLOVER, L REAR TIRE, INS. CO STATES RIM CAUSED ACCIDENT. *AK

CONSUMER STATED DURING A ROLLOVER THE SEAT BELTS DID NOT WORK PROPERLY, AND PASSENGER WAS EJECTED FROM VEHICLE, VEHICLE WAS HIT AND ROLLED OVER, CONSUMERS WIFE WAS EJECTED RESULTING IN A FATALITY. *JG *AK ODI SPOKE TO HUSBAND AND HE ASSUMED HIS WIFE WAS WEARING THE SEATBELT. WIFE WAS DRIVING AND DURING EVENT WAS THROWN OUT THE PASSENGER'S SIDE WINDOW. THERE WAS NO WITNESS TO THE WIFE WEARING THE BELT.CW

MFG INSTALLATION OR DESIGN DEFECT--- UPPER RADIATOR HOSE LAYS ON THE UPPER PART OF ENGINE. IT LAYS AGAINST THE HEATER CORE INLET HOSE. THE HEATER CORE INLET HOSE HAS A CLAMP THAT CUTS INTO THE UPPER RADIATOR HOSE., NORMAL ENGINE VIBRATIONS ARE ENOUGH TO CUT THROUGH THE HOSE. NOTE: THE HOSE HAS A NYLON NETTING WHICH IS ABRAIDED. THIS RESULTS IN A LOSS OF ENGINE COOLANT. THE OFFENDING CLAMP IS OF POOR DESIGN AND PLACEMENT. IT IS MADE FROM STAMPED SHEET METAL AND HAS OBVIOUS SHARP EDGES, HENCE CUTTING INTO THE RADIATOR HOSE. THIS COULD HAVE BEEN AVOIDED AT DESIGN WITH A DIFFERENT HOSE CLAMP OR AT ASSEMBLY BY TURNING THE OFFENDING CLAMP APROX 90 DEGREES.*AK

MY NAME IS [XXX] I AM THE OWNER OF THE VEHICLE MENTIONED MY MOTHER IS THE FIRST NAME ON THE CONTRACT. THIS VEHICLE HAS BEEN REPORTED TO HAVE A STEERING AND BRAKING PROBLEM FOUR TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND ONCE TO ANOTHER. I HAVE SINCE HAD AN ACCIDENT IN THIS VEHICLE DUE TO THE PROBLEMS THAT THIS VEHICLE HAS. I HAVE FOR MONTHS TRIED TO SOLVE THIS THROUGH THE PROPER CHANNELS . THIS WAS NOT RESOLVED AND I HAVE DOCUMENTATION TO PROVE SO. I HAVE NEVER ASKED THE DEALERSHIP FOR ANYTHING OTHER THAN TO FIX IT OR REPLACE THE VEHICLE WITH ANOTHER ONE EQUIVALANT TO THIS ONE . THEY KEPT LETTING ME LEAVE THE SERVICE DEPT THINKING IT WAS FIXED ONLY TO FIND OUT THAT DAY OR A COUPLE OF DAYS LATER AFTER DRIVING IT THAT IT WAS NEVER FIXED. I HAD AN ACCIDENT THAT NEVER NEEDED TO HAPPEN AND I HAVE BEEN OUT MONEY OUT OF MY OWN POCKET BECAUSE OF THIS VEHICLE AND IT IS STILL UNDER WARRANTY. I NEED THIS PROBLEM INVESTIGATED AND SOLVED . YOU MAY BE MY LAST HOPE BEFORE I HAVE TO OBTAIN A LAWYER FOR THIS DEALERSHIP AND FORD..THANK YOU [XXX], [XXX] , PARROTTSVILLE, TN [XXX] [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE REARENDED CONSUMER'S VEHICLE, AND DRIVER'S SIDE SEATBELT ASSEMBLY FELL APART FROM THE WALL INSIDE OF THE VEHICLE.*AK THE SEAT BELT FELL APART ON COLLISION BECAUSE IT WAS IMPROPERLY INSTALLED AT FACTORY. *YH

UPON CLOSING REAR DOOR WITHOUT EXCESSIVE FORCE, THE WINDOW ON HATCHBACK SHATTERED. *AK THERE WAS ONE INJURY. *YD

MY MAIN CONCERN IS THE INABILITY TO STEER THIS VEHICLE. IT WANDERS ALL OVER THE ROAD . IF YOU HAPPEN TO HIT A BUMP ( LIKE A LANE REFLECTOR) IT SEEMS TO BE OUT OF CONTROL MOMENTARILY. THE VEHICLE HAS A DISTINCT SHIMMY/SHAKE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP AT LEAST 5 TIMES(LEAVING IT NUMEROUS DAYS/WEEKS) THEY DO NOT SEEM TO BE ABLE TO CORRECT THIS. THEIR LAST SUGGESTION WAS TO FILE THE LEMON LAW. IT SEEMS TO ME THAT FORD SHOULD STAND BEHIND THEIR PRODUCT-BUT I GUESS ONLY IF FORCED TO BY SOME LAW. THE REASON I WANTED TO FILE THIS WAS TO SEE IF OTHER PERSONS WERE EXPERIENCING THESE SAME STEERING ISSUES. I HAVE NEVER FELT SO UNSAFE DRIVING A CAR BEFORE THIS ONE.*AK

ROTORS HAVE BEEN TURNED 3 TIMES. DEALER HAS REPORTED THAT HIGH PITCHED SQUEAL IS COMMON FROM FACTORY. BRAKE PADS REPLACED TWICE, FRONT CALIPERS REPLACED LAST VISIT.*AK

VEHICLE HESITATES UPON ACCELERATION AND HAS ALSO STALLED ON 5 OCCASIONS, THE DEALER HAS REPAIRED/REPLACED VARIOUS COMPONETS ON THE VEHICLE, HOWEVER CONSUMER STILL EXPERIENCES THE SAME PROBLEMS.*JB

FROM THE DATE OF PURCHASE THERE HAS BEEN A SMELL, BOTH INSIDE AND OUTSIDE THE VEHICLE. A BURNING SMELL, AT TIMES THE SMELL OF ROTTEN EGGS. THIS SMELL CAUSES ME TO BE NAUSEAOUS. THE DEALER CHECKED THIS ON THE COMPUTER, STATED EVERYHING IS OKAY. THE COMPUTER RESULTS VERIFY THAT THE EXHAUST SYSTEM IS FUNCTIONING WITHIN FORD STANDARDS. *AK

FRONT DEFOGGER IS OPERABLE, BUT HEAT DOESN'T HEAT. *AK

AIRBAG LIGHT ON MAY 10, 2000 WITH 6133 MILES. AIR BAG LIGHT ON MAY 23, 2000. AIRBAG LIGHT ON JUNE 14, 2000 WITH 9040 MILES. AIRBAG LIGHT ON JUNE 19, 2000 WITH 9395 MILES. AIR BAG LIGHT. HAD AN ACCIDENT WHICH CAUSED EXTENSIVE DAMAGES TO TWO VEHICLES AND AIR BAG LIGHT ON AGAIN. THREE DIFFERENT DEALERSHIPS TRIED TO FIX THE PROBLEM. NOT ONE REPORTED THIS INFORMATION IN TO THE FORD SYSTEM CALLED OASIS. I DO NOT FEEL SAFE TO DRIVE THIS VEHICLE AND I FEEL AS IF I AM GETTING NO WHERE IN RESOLVING THIS ISSUE OTHERTHAN E-MAILING EVERYONE AND LETTING THEM KNOW OF THIS SITUATION AND HOW THE DEALERSHIPS AVOID ISSUES AND HIDE THE FACTS !*AK

ENGINE MANIFOLD CRACKED AND WAS LEAKING COOLANT FROM UNDERNEATH VEHICLE.*AK

AIR CONDITIONING PROBLEM. *AK

AIR CONDITIONER WAS BLOWING OUT HOT AIR THOUGH THE VENTS, AND THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH VEHICLE.*AK

I WAS IN AN ACCIDENT WHERE I REARENDED THE IN FRONT OF ME THE IMPACT WAS SO MINOR THAT THERE WAS NO DAMAGE TO EITHER VEHICLE EXCEPT THAT BOTH OF MY AIR BAGS BLEW. I HAVE AN ACCIDENT REPORT AND A ESTIMATE THAT CLEARLY STATE NO DAMAGE. ON THE WEB I FOUND WWW.MARKETDRIVE.COM/SERVICE/TSBS.ASP THAT TELLS OF 2001 EXPLORER PROBLEMS #01110 PASSIVE RESTRAINT: AIR BAG IMPACT SENSOR. I HAVE ASKED A FEW DEALERS OF THE IMFORMATION AND THEY HAVE NO CLUE ON WHAT THIS IS. WHY DID THE BAGS BLOW AT SUCH A MINOR HIT, WILL THEY GO OFF IF I BUMP A CURB? I WAS BY MY SELF AND HAPPY THAT MY WIFE WAS NOT IN THE OTHER SEAT.*AK

WHEN SHIFTING TO DRIVE WHILE AT A SLIGHT INCLINE VEHICLE WILL ROLL BACK UNTIL APPLYING BRAKE. VEHICLE TAKEN TO DEALER 5 TIMES, CANNOT REMEDY PROBLEM. *AK

WHEN VEHICLE WAS INVOLVED IN A FRONTAL CRASH AT A SPEED OF APPROXIMATELY 70 MPH SEAT BACK LATCH MECHANISM FOR SECOND ROW OF SEATS FAILED, ALLOWING SEAT TO MOVE FORWARD. DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

PINGING NOISE AT 2500-3000 RPMS WHEN THE ENGINE IS COLD. THE NOISE GOES AWAY WHEN THE ENGINE WARMS UP.*AK

PINGING NOISE WHEN THE ENGINE IS COLD. WHEN THE ENGINE GETS WARMER THE NOISE STARTS TO GO AWAY. COMPUTER # JXV2. *AK