WHILE DRIVING ABS WARNING LIGHT APPEARED ON THE DASHBOARD INTERMITTENTLY. *AK
2000 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE DISPLAY ON MY FORD EXPLORER RADIO QUIT WORKING, THE RADIO/CD/TAPE ALL IS WORKING PROPERLY, BUT THE DISPLAY LIGHT IS GONE. AFTER INFORMING MY MECHANIC, I WAS DIRECTED TO A SPECIALTY SHOP, THAT WORKS ON RADIOS FOR VEHICLES. THREE SECONDS INTO MY PHONE CALL WITH THEM, THEY LET ME KNOW THEY WORK ON UP TO FIVE FORD EXPLORERS A DAY, FOR THIS SAME PROBLEM. THEY SAID IT WOULD COST $125.00 TO FIX THIS, THEY ALSO SAID FORD WAS AWARE OF THIS PROBLEM AND HAS ISSUED A KIT TO "FIX" THESE RADIOS. THIS TO ME SHOULD BE A RECALL. BUT, AS I WAS INFORMED THIS "PROBLEM" IS NOT A DANGER TO THE CONSUMER, SO WE SHOULD PAY OUT OF OUR POCKETS. I'VE NEVER EXPERIENCED ANY PROBLEMS LIKE THIS BEFORE, AND MAYBE I'M INFORMING THE WRONG PEOPLE. IF SO, PLEASE DIRECT ME IN THE RIGHT DIRECTION WITH THIS COMPLAINT. THANK YOU FOR YOUR TIME. *LA
1993 FORD EXPLORER--SPARE TIRE CABLE RUSTED OUT ABOUT 2 YEARS AGO AND WE HAVE NO IDEA IF THIS TIRE FELL OUT ON AN INTERSTATE OR LOCAL TRAFFIC, WE NOW ALSO HAVE A 2000 FORD EXPLORER. WILL THE SAME THING HAPPEN AGAIN? MY SON-IN-LAW WAS TRANSPORTING PRISONERS WITH A 1998 EXPLORER AND THE SAME THING HAPPENED TO HIM IN TRAFFIC. *LA
THE TACHOMETER CABLE FAILED AT 40,378 MILES. *AK CONSUMER STATED THAT THE VEHICLE CRUISE CONTROL FAILED AT 40,578 MILES AND THE ABS FAILED AT 47,900 MILES. IN ADDITION, THE COMPANY WHERE THE VEHICLE WAS BOUGHT IS ALREADY OUT OF BUSINESS. *LA *JB
MY 2000 FORD EXPLORER'S PASSENGER-SIDE REAR POWER WINDOW SHUDDERS WHEN IT IS ROLLED DOWN. YET FORD HAS INSTRUCTED ME THROUGH OUR LOCAL DEALER THAT IT IS A COMMON PROBLEM IN EXPLORERS, HENCE IT IS DEEMED "NORMAL." I HAD FOLLOWED THE PROPER CHANNEL TO COMPLAIN TO FORD'S VP OF CUSTOMER RELATIONS BUT THEY JUST NOTIFIED ME BY MAIL THE MATTERS CONSIDERED CLOSED. FOLLOWING ARE MORE DETAILS. 1. FIRST VISIT ON MAY 7, 2003. DEALER CLAIMED WEATHER STRIP WAS TOO BRITTLE. PART ORDERED. 2. SECOND VISIT ON JUNE 4, 2003. WEATHER STRIP REPLACED. PROBLEM PERSISTED. 3. THIRD VISIT ON SEPTEMBER 12, 2003. LUBED REGULATOR. PROBLEM PERSISTED. 4. LAST VISIT ON OCTOBER 22, 2003. DEALER CONTACTED FORD TECHNICAL ASSISTANCE AND WAS TOLD TO CHECK FOR LOOSE BOLT, WHICH WAS REPLACED. PROBLEM WAS STILL THERE WHEN I PICKED UP THE CAR. 5. SERVICE REPRESENTATIVE WAS INSTRUCTED BY FORD TO INFORM ME THAT THE SHUDDERING IS COMMON TO ALL EXPLORERS AND IS CONSIDERED "NORMAL." HENCE, THOUGH PROBLEM IS NOT FIXED, FORD WILL NOT AUTHORIZE ANY MORE REPAIRS. INDEED, AN EXAMINATION OF OTHER EXPLORERS IN DEALER'S LOT PROVE THAT MANY HAVE THE SAME SHUDDERING PROBLEM, WHILE SOME SHAKE EVEN MORE VIOLENTLY THAN MINE DOES. IN ALL CASES, THE PROBLEM SEEMED TO BE CONFINED TO THE REAR WINDOWS. EVEN THE DEALER REPRESENTATIVE ADMITS THE OPERATION OF THOSE SHUDDERING WINDOWS IS NOT NORMAL. I SUBMIT TO YOU THAT AN ILL-FITTED WINDOW THAT BINDS CAN SHATTER AND SERIOUSLY INJURE ANY PASSENGER SITTING NEXT TO IT. IF ALL EXPLORERS HAVE A LO
DEALER SERVICE STATES LOWER BALL JOINT NEEDS REPLACEMENT. EXPERIENCE CLUNKING OVER BUMPS. DEALER SERVICE ALREADY REPLACED STEERING RACK DUE TO EXCESSIVE PLAY, SOMEHOW ARE PROBABLY RELATED TO LOWER BALL JOINT PLAY.*AK
WHILE DRIVING THE AIRBAG LIGHT APPEARED ON THE DASH AND WOULD NOT GO OFF UNTIL THE VEHICLE WAS SHUT OFF. *NLM *AK *PH *NLM
WHILE DRIVING AT ANY SPEED THE VEHICLE STALLED IN TRAFFIC. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
WHEN STOPPING AT A STOP SIGN OR A TRAFFIC LIGHT VEHICLE STALLED. CONSUMER TOOK VEHICLE TO DEALER ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK
AIR BAG LIGHT REMAINS ILLUMINATED ON DASHBOARD. *MR THE AIR BAG LIGHT REMAINED ON LONG AFTER THE VEHICLE WAS RUNNING. THE PROBLEM WAS INTERMITTENT. THE DEALER SAID THAT THE CAUSE OF THE PROBLEM WAS TRACED TO THE WIRING HARNESS. THE CONSUMER REQUESTED REIMBURSEMENT. *SCC *JB
WHILE DRIVING AT 65 MPH PASSENGER'S FRONT TIRE BLEW OUT. THIS CAUSED THE DRIVER TO LOSE CONTROL OF VEHICLE AND HIT A GUARD RAIL. DRIVER SUSTAINED MINOR INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
WHILE DRIVING, THE CONSUMER HEARD A NOISE AND LATER DISCOVERED, THE CALIPER WAS IMPROPERLY ADJUSTED. DEALER HAD BEEN NOTIFIED. MR THE CONSUMER HEARD A NOISE WHILE DRIVING . WHEN HE HAD COME TO A COMPLETE STOP, THE VEHICLE WAS PLACED INTO REVERSE AND THE LEFT FRONT WHEEL IMMEDIATELY LOCKED UP AND THE TIRE RAPIDLY DEFLATED. WHEN THE WHEEL WAS REMOVED, TWO BOLTS IN THE BRAKE CALIPER WAS GONE. THE CALIPER ASSEMBLY WAS WEDGED INTO THE RIM AND TORE A HOLE 1-2 INCHES IN THE RIM OF THE WHEEL. *SCC *JB
WHILE DRIVING VEHICLE JERKS WHEN AUTOMATICALLY SHIFTING GEARS. DEALER STATED THAT AUTOMATIC TRANSMISSION NEEDED A NEW VALVE KIT. *AK
DISAPPOINTMENT OVER A RECENTLY PURCHASED 2000 FORD EXPLORER. *LA THE CONSUMER HAD EXPERIENCED PROBLEMS WITH THE ENGINE AND THE STEERING OF THE VEHICLE. THE DEALER WAS NOTIFIED ABOUT MECHANICAL PROBLEMS. *CB
CONSUMER HAD ALREADY DONE RECALL 03-V-281-000 REPAIRS. SENT DOCUMENT TO THE MANUFACTURER. AND WAS STILL WAITING FOR THE REIMBURSEMENT. *AK
DRIVER'S SEAT BOLT SNAPPED AND CAUSING THE SEAT TO RECLINE WITHOUT WARNING. THE DEALER TOLD THE CONSUMER THAT THERE WOULD NOT BE ANY PARTS FOR RECALL#03V281000 REPAIRS OF HIGH BACK SEAT. THE DRIVER'S SEAT WAS BOLTED UNTIL MARCH 2004. *AK FORD REFUSED TO FIX THE WARRANTED PARTS. *SCC *NLM
THE REAR DOOR WOULD NOT OPEN FROM THE INSIDE. *AK *TS *NLM
THE CONSUMER HEARD A NOISE COMING FROM TRANSFER CASE WHILE TRAVELING AT LOW SPEEDS. THE VEHICLE WAS SERVICED BUT THE DEALER COULDN'T DUPLICATE THE PROBLEM. *AK *PH *NLM
I HAVE A 2000 FORD EXPLORER IN THE LAST YEAR I HAD TO CHANGE MY SPARK PLUGS TWICE BECAUSE COIL KEEPS BURNING OUT, I PURCHASED THE VEHICLE 5/03 AND THE AIRBAG LIGHT STAYS ON. *LA
PROBLEMS WITH FRONT BALL JOINTS ON 2000 FORD EXPLORER.*MR CONSUMER STATED VEHICLE IS ONLY THREE YEARS OLD AND THERE SHOULD BE A RECALL IF THERE IS A PROBLEM WITH THE WAY THE BALL JOINTS WERE MADE ON THE SUV. CONSUMER FEELS THIS COULD BE A SAFETY ISSUE. *PH *JB
EMERGENCY BRAKE CABLE BROKE WITHOUT WARNING. *AK
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING, AND WHEN APPLYING THE BRAKES, VEHICLE WILL VIBRATE, AND EXTENDED STOPPING DISTANCE. *AK
AS I WAS CLOSING THE BACK DOOR WINDOW OF MY 2000 FORD EXPLORER THE WINDOW EXPLODED SPREADING SHATTERED GLASS INTO THE VEHICLE, OVER AND UNDER THE VEHICLE, OVER AND UNDER MY SECOND CAR PARKED NEXT TO IT, ON ME, THE DRIVEWAY AND THROUGHOUT THE GARAGE. WE HAVE FOUND GLASS PARTICLES AS FAR AS 25-30 FT FROM THE VEHICLE. WE ARE SHOCKED AND STUNNED THAT SOMETHING LIKE THIS COULD HAPPEN AND DON'T THINK FORD REALIZES THE SERIOUSNESS OF THIS INCIDENT. THIS ISN'T A WARRANTY ISSUE !! IT'S A SAFETY ISSUE. I COULD HAVE BEEN BLINDED AND IF THIS HAD HAPPENED IN A CROWDED PARKING LOT IT WOULD HAVE RESULTED IN INJURIES TO OTHERS AS WELL. *JB
WHILE DRIVING AT ANY SPEED THE VEHICLE WOULD SHAKE AND JERK. THE DEALERSHIP HAS BEEN CONTACTED. PLEASE ADD ANY ADDITIONAL INFORMATION. *NLM
CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE STALLED. THE DEALER STATED IT WAS A COMMON PROBLEM WITH THE IDLE AIR CONTROL. *AK. THE CONSUMER STATED EVERYTIME HE TOOK HIS FOOT OFF THE GAS THE VEHICLE STALLED. THE DEALER FOUND THE IDLE AIR CONTROL VALVE STUCK. *JB
WHILE DRIVING, THE VEHICLE EXPERIENCED A SEVERE WHEEL VIBRATION IN THE FRONT END. THE SEVERITY OF THE OF THE VIBRATION ALMOST MADE THE TRUCK UNCONTROLLABLE. *AK THE TRUCK WAS TAKEN TO THE FORD SERVICE DEALER AND THE SERVICE TECHNICIAN STATED THE PROBLEM WAS AIR IN THE RACK & PINION STEERING WHICH WAS CONSIDERED TO BE A DESIGN FLAW. THE AIR APPARENTLY ENTERED THROUGH THE HOUSING SEALS WHEN THE TRUCK WAS BEING SERVICED AFTER THE SERPENTINE BELT TENSIONER FAILED AND THE TRUCK HAD TO BE MANUALLY STEERED. THE TECHNICIAN STATED THE ONLY WAY FOR THE AIR TO BE REMOVED FROM THE HOUSING, WAS TO RUN THE VEHICLE FOR AN UNDETERMINED AMOUNT OF TIME UNTIL THE AIR CIRCULATED WITH THE POWER STEERING FLUID THROUGH THE SYSTEM AND ESCAPED AT THE RESERVOIR. THE MECHANIC ALSO STATED THERE WAS NO WAY TO PREVENT THE PROBLEM FROM HAPPENING AGAIN. *JB
EXCESSIVE FORCE HAD TO BE APPLIED TO OPEN DOORS ALTHOUGH THE AUTOMATIC DOOR LOCK WAS IN THE UNLOCK POSITION.*AK
DEALER REPLACED THE SERPENTINE BELT, BUT AN ENGINE NOISE WAS STILL HEARD WHILE DRIVING . ALSO, WINDSHIELD WAS LEAKING WHEN RAINING OR WASHING THE VEHICLE.*AK
WHILE DRIVING AT ANY SPEED FRONT END MADE NOISE . DEALER REPLACED THE UPPER BALL JOINTS,AND AN INDEPENDENT SHOP REPLACED THE ROTORS. BUT THE NOISE WAS STILL OCCURRING. *AK
WINDSHIELD WIPERS EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 159 000; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN.*AK
WHILE EXITING THE FREEWAY VEHICLE BEGAN TO ACCELERATE ON ITS OWN. DRIVER TAPPED THE BRAKES, AND ENGINE SPEED INCREASED EVEN MORE. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE. VEHICLE WENT AIRBORNE AND LANDED ON THE CURVE. *AK
FORD RECALLS (03S03 / 03S04).*MR THE DRIVER SEAT BACK MAY RECLINE WHILE DRIVING POSING A SAFETY HAZARD. ALSO, THE SPEED CONTROL ON THE VEHICLE MAY NOT DISENGAGE DUE TO A BINDING CONDITION BETWEEN THE SPEED CONTROL STRAND COVER AND THE CABLE CONDUIT. THE CONSUMER RECEIVED A SAFETY RECALL PERTAINING TO THE ABOVE MENTIONED, HOWEVER SHE WAS UNABLE TO GET THE WORK PERFORMED IN A TIMELY MANNER AS A RESULT OF THE DEALER NOT HAVING THE RECALLED PARTS. *PH *JB *SC
WHEN STARTING UP THE VEHICLE. THE AIR BAG LIGHT WOULD COME ON AND WOULD STAY ON THE REMINDER OF THE TIME THE VEHICLE WAS BEING OPERATED. THE CAUSE HAS YET TO BE DETERMINE. THE CONSUMER HAS NOTIFIED THE DEALERSHIP BUT THE PROBLEM HAS NOT BEEN RESOLVE. *NLM
WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STALLED MORE FREQUENTLY WHEN MAKING LEFT TURNS. THE CAUSE OF THE FAILURE IS UNDETERMINED. *NLM
THE LATCH TO OPEN THE CAR FROM THE INSIDE HAS BROKEN FOR THE FOURTH TIME. AT FIRST I THOUGHT IT WAS THE CHILD PROTECTION SWITCH BUT WHEN I CHECKED IT WAS UNLOCKED. I HAVE SENT IT TO THE DEALER THREE TIMES AND ALTHOUGH THEY FIX IT (IN A COUPLE OF DAYS) I BELIEVE IT IS UNSAFE IN THE EVENT OF A FIRE OR ACCIDENT. *JB
TREAD SEPARATION ON LEFT REAR TIRE OF 2000 FORD EXPLORER CAUSED DRIVER TO LOSE CONTROL OF VEHICLE. DETREAD TIRE WAS PUT ON THE EXPLORER AS PART OF THE FIRESTONE RECALL IN SEPT. 2000. VEHICLE ROLLED SEVERAL TIMES, DRIVER SIDE LEADING. BOTH OCCUPANTS WERE BELTED. FRONT PASSENGER REMAINS IN A COMA. TIRE CONTINENTAL CONTITRAC SUV M + S 235/75 R15 ADHL EJJ 4600. *JB
NOISE COMING FROM VEHICLE'S TRANSMISSION CASE.*MR THE DEALER STATED NOTHING WAS WRONG WITH THE VEHICLE. FOUR MONTHS AGO, THE DEALER STATED THE NOISE WAS COMING FROM THE TIRES. THE CONSUMER WANTED TO HAVE THIS CHECKED OUT. *PH *JB
WHILE THE CONSUMER'S WIFE PULLED INTO THE DRIVEWAY, THE GAS PEDAL BECAME STUCK AND CAUSED HER TO RUN INTO THE SIDE OF THE HOUSE. THE COLLISION CAUSED $18,000 WORTH OF DAMAGE TO THEIR HOME. SINCE THE VEHICLE HAD BEEN IN THE REPAIR SHOP 8 TIMES. EVERY ONCE IN A WHILE THE RPMS REVVED UP CAUSING THE ENGINE TO RACE. THERE WERE PROBLEMS WITH THE TAIL LIGHTS. THE DEALER/MECHANIC STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, SO THEY COULD NOT REPAIR IT. AFTER ALMOST HAVING AN ACCIDENT, THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALERSHIP AND AN ELECTRICAL PROBLEM WAS FOUND AND THE DEALERSHIP REPAIRED THE VEHICLE. *AK *SCC *JB
WHILE CAR IS SHUT OFF AND IN PARK, AND WITHOUT WARNING VEHICLE WOULD POP OUT OF GEAR INTO REVERSE. CONSUMER HAD BEEN TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT PROBLEM STILL OCCURRING. *AK
WHILE DRIVING 35 MPH THE SPARE TIRE THAT WAS MOUNTED UNDERNEATH THE VEHICLE FELL OFF INTO THE ROAD AND VEHICLE RAN OVER IT. THE DEALER HAS BEEN CONTACTED. *AK
ABS SYSTEM DISENGAGES INTERMITTENTLY.*AK
UPON STARTING VEHICLE WINDSHIELD WIPERS ENGAGE WITHOUT WARNING. *AK
GEAR SHIFT WILL NOT MOVE OUT OF PARK. VEHICLE CAN BE TURNED ON ,BUT CANNOT BE PUT IN GEAR.*AK
2000 FORD EXPLORER. ON SEVERAL OCCASIONS SMOKE COMES FROM STEERING COLUMN WHEN USING LEFT TURN SIGNAL. TURN LIGHT WOULD FREEZE ON AND ACRID SMOKE COME FROM AROUND HAZARD LIGHT SWITCH AREA. THEN WILL BE OK FOR A WHILE AND COULD NOT RECREATE FOR MECH BUT STILL HAPPENS ON OCCASION UNEXPECTLY. WHERE THERE IS SMOKE THERE IS FIRE.*AK
WHILE MERGING ONTO A RAMP AT 25-35 MPH CONSUMER ALLOWED A VEHICLE TO PASS. SITTING AT A STAND STILL AT THE TOP OF THE RAMP WAS ANOTHER VEHICLE THAT CONSUMER'S VEHICLE REAR ENDED. CONSUMER WAS WEARING SEAT BELTS, BUT NONE OF THE AIR BAGS DEPLOYED. POLICE DID ARRIVE ON THE SCENE AND NO ONE WAS CITED.*AK
FUEL PUMP ON 2000 FORD EXPLORER NEEDS REPLACING. TRUCK HAS 60,772 MILES.. *AK
MY WIFE & I EXPERIENCED A SEVERE WHEEL VIBRATION (OSCILLATION) IN THE FRONT END OF OUR 2000 FORD EXPLORER ON TWO SEPARATE OCCASIONS. THE SEVERITY OF THE VIBRATION ALMOST MADE THE TRUCK UNCONTROLLABLE. WHEN THE TRUCK WAS TAKEN TO THE SERVICE DEPARTMENT AND THE SERVICE TECHNICIAN QUOTED ITS A DESIGN FLAW; YOU HAVE AIR IN THE RACK & PINION STEERING . THE AIR APPARENTLY ENTERS THROUGH THE HOUSING SEALS WHEN THE TRUCK WAS BEING SERVICED AFTER A FAN BELT TENSIONER RUPTURED AND THE TRUCK HAD TO BE MANUALLY STEERED. THE ONLY WAY TO REMOVE THE AIR FROM THE HOUSING WAS TO RUN THE VEHICLE FOR AN UNDETERMINED AMOUNT OF TIME UNTIL THE AIR CIRCULATES WITH THE POWER STEERING FLUID THROUGH THE SYSTEM AND ESCAPES AT THE RESERVOIR. THIS DESIGN FLAW KNOWN BY FORD MOTOR COMPANY SHOULD HAVE BEEN A RECALL. NOT ONLY DO MY WIFE AND I FEAR FOR OUR LIVES NOW WHEN WE DRIVE THIS VEHICLE, BUT MY KIDS ARE TERRIFIED TO RIDE IN THE VEHICLE AS WELL. WE RECENTLY PURCHASED THIS PRE-CERTIFIED FORD EXPLORER IN FEBRUARY OF 2003 AT PARKWAY EAST FORD IN PITTSBURGH PENNSYLVANIA. I TRULY BELIEVE WITH MY YEARS OF MECHANICAL ENGINEERING BACKGROUND THAT THIS KNOWN DESIGN FLAW MAY HAVE CONTRIBUTED TO THE RECENT ROLL-OVER FATALITIES OF THE FORD EXPLORER IN CERTAIN CASES. THE EXCESSIVE NORMAL LOAD STRESS AND SHEAR STRESS FORCES ENDURED FROM THE WHEEL OSCILLATION WOULD DEFINITELY CONTRIBUTE TO THE TIRE TREAD SEPARATION. THE P255-75R16 TIRE HAS A MAXIMUM LOAD OF 2271 LBS. THANK YOU, CONCERNED CONSUMERS DAVID & JULIA WEBER.
THE CONSUMER STATED THE REAR RIGHT TIRE BLEW OUT WITHOUT WARNING. *AK *SCC *JB
CONSUMER STATED THAT THE TOP HINGE OF DRIVER'S SIDE DOOR SEPARATED FROM THE BODY OF VEHICLE.*AK CONSUMER ALSO HAD PROBLEMS WITH THE STEERING. *PH *JB
ONE YEAR AGO I STARTED MY CAR AND PRESSED ON THE GAS AND IT WOULDN'T GO. THE DEALERSHIP CORRECTED THE PROBLEM UNDER MY WARRANTY. IN JULY 2003, MY EXPLORER BEGAN SLIPPING BETWEEN 2ND AND 3RD GEAR. TOOK TO DEALERSHIP AND THEY STATED THAT BY REPLACING THE GASKETS THIS SEEMS TO CORRECT THIS PROBLEM IN OTHER FORD EXPLORER VEHICLES. THE COST WAS $500. REPLACING THE GASKETS DID NOT CORRECT THE PROBLEM ,AND THE DEALER SAID THAT I NEEDED A NEW TRANSMISSION. THEY ALSO STATED THAT MY CAR WAS NO LONGER COVERED BY A WARRANTY. I HAD 41,000 MILES AND THE WARRANTY ENDED AT 36,000. I CONTACTED FORD'S CUSTOMER SERVICE AND THEY SAID THAT IT WAS MY RESPONSIBILITY TO FIX SINCE MY WARRANTY ENDED. THEY ALSO SAID THAT THERE IS NO RECALLS. MY VEHICLE BEGAN SLIPPING BETWEEN 1ST AND 2ND AND 2ND AND 3RD. I TOOK MY EXPLORER TO AAMCO TRANSMISSIONS KNOWING THAT I WOULD HAVE TO PAY BUT I DIDN'T HAVE CONFIDENCE IN FORD FIXING MY VEHICLE. APPARENTLY, THE TORQUE CONVERTER CAME APART AND PIECES WERE THROWN THROUGHOUT MY TRANSMISSION--TOTAL COST THIS TIME WAS $2,800. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Explorer → · Every Explorer year → · How the figures are calculated →