Page 8 of 20 · complaints 351–400 of 952

2000 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Engine and Engine Cooling
Filed Jun 24, 200452,000 milesNC

WHEN STARTING VEHICLE AFTER FUELING IT BEGAN TO HESITATE/STALL. *AK

Visibility
Filed Jun 23, 2004PR

VARIOUS PROBLEMS WITH 2000 FORD EXPLORER. *MR THE CONSUMER EXPERIENCED PROBLEM WITH THE WIPER MOTOR AND THE POWER WINDOW/DOOR ASSEMBLY WHICH SQUEALED AND RATTLED. *SC

Seat Belts › Rear/Other
Filed Jun 17, 200440,000 milesMI

THE SECOND ROW SEAT BELTS WILL NOT UNLOCK ONCE BUCKLE IS LATCHED. ALSO,THE TAIL LIGHT LENSES CONTINUED TO FILL WITH WATER, CAUSING THE BULBS TO EXPLODE. DEALER WILL NOT REPAIR THE SEAT BELTS OR THE TAIL LIGHTS WITHOUT THE CONSUMER PAYING FOR THE PARTS OR LABOR.*AK

Tires › Temporary/Emergency Spare Tire
Filed Jun 15, 2004FL

WHILE DRIVING 45 MPH, A LOUD BANGING NOISE WAS HEARD FROM REAR. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER. THE WINCH CABLE WIRE SHEARED OFF AND CAUSED THE SPARE TIRE TO FALL OFF AND BOUNCED UNDERNEATH THE VEHICLE. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THIS VEHICLE WAS NO LONGER UNDER WARRANTY. PLEASE FILL IN ADDITIONAL INFORMATION. *LA

Power Train › Transfer Case (4-wheel Drive)
Filed Jun 9, 200474,000 milesGA

ON THE EVENING OF JUNE 7, 2004, AS I WAS DRIVING ON 85S, MY CAR BEGAN SHAKING VIOLENTLY. AS I WAS TRYING TO GET OUT OF THE WAY OF THE TRAFFIC, THERE WAS A HUGE BOOM FROM MY VEHICLE AND THE CAR STOPPED. INITIALLY, ALL OF THE SERVICE PEOPLE AROUND THOUGHT THAT IT WAS MY TRANSMISSION THAT FELL OUT. I HAD THE CAR TOWED TO MY MECHANIC WHO LATER CONFIRMED THAT IT WAS MY TRANSFER CASE THAT HAD FALLEN FROM THE BOTTOM OF THE CAR. THERE WAS ABSOLUTELY NO PRIOR WARNINGS (NO SERVICE LIGHTS APPEARED IN THE VEHICLE) OF THIS HAPPENING OTHER THAN A SLIGHT SHAKING IN THE CAR A DAY OR TWO BEFORE. MY MECHANIC IS IN THE PROCESS OF CREATING AN ESTIMATE FOR THIS WORK.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed May 28, 200446,000 milesCA

WHEN ENGAGING THE 4 - WHEEL DRIVE LOW THE VEHICLE LOCKED UP WITHOUT WARNING. AS A RESULT, THE STEERING BECOMES INOPERATIVE. THE CAUSE HAS YET TO BE DETERMINED. *LA

Electrical System
Filed May 21, 2004DC

CONSUMER LOST POWER TO WINDSHIELD WIPERS, WINDOWS, AND INTERIOR LIGHTING. *LA THE CONSUMER INDICATED THAT EVERY TWO WEEKS THE VEHICLE LOSES POWER TO THE WIPERS, POWER WINDOWS AND INTERIOR LIGHTING. WHILE DRIVING DURING A THUNDERSTORM, THE VEHICLES WIPERS DID NOT FUNCTION WHICH ALMOST CAUSED AN ACCIDENT. . THE CONSUMER SEARCHED THE NHTSA WEBSITE AND FOUND A RECALL (00V072000) CONCERNING AN IDENTICAL ISSUE WITH A MODULE (GEM) WHICH CONTROLS THE WIPERS, WINDOWS, ETC. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NM

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash1 injured
Filed May 17, 200471,002 milesNC

MY 2 YEAR OLD SON WAS STANDING ON THE SEAT AND WAS ABLE TO PULL THE VEHICLE OUT OF PARK AND INTO DRIVE. THE CAR WAS NOT RUNNING, THE KEY WAS NOT ON. THE VEHICLE ROLLED DOWN A HILL AND UPON STRIKING ANOTHER VEHICLE, MY SON FELL OUT. THERE IS SIGNIFICANT BODY DAMAGE TO THE VEHICLE, ONLY MINOR INJURIES TO MY SON. I WAS STANDING NEXT TO THE OPEN PASSENGER DOOR WHEN IT HAPPENED. I HAVE BEEN TOLD THAT THIS IT IS NOT POSSIBLE FOR THE VEHICLE TO BE TAKEN FROM PARK TO DRIVE WITHOUT THE BRAKE ON (THE VEHICLE IS EQUIPED WITH THIS SAFETY DEVICE). NO REPAIRS HAVE YET BEEN DONE. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Apr 21, 200453,000 milesSC

DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT IN CASE OF AN EMERGENCY OCCUPANTS WILL BE TRAPPED. *AK

Air Bags
Filed Apr 19, 200454,000 milesTN

WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND STAYED ON FOR THE REMINDER OF THE TIME THAT VEHICLE WAS RUNNING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 15, 200456,000 milesVA

BOTH FRONT ROTORS HAD SEVERE RUST/CORROSION ON THE INNER SURFACE. VEHICLE HAS 56,000 MILES ON IT AND WAS DUE FOR THE FIRST PAD REPLACEMENT. ROTORS REQUIRED REPLACEMENT DUE TO THE DEPTH OF RUST DAMAGE. RUST WAS NOT VISIBLE ON THE OUTSIDE SURFACE. I WAS NOT AWARE OF THE SITUATION OR THE CHANGE IN BRAKING DISTANCES UNTIL THE NEW ROTORS WERE INSTALLED. THE NEW BRAKING CONDITIONS IS NOTICABLY IMPROVED. I HAVE POSSESSION OF BOTH ROTORS AND PADS THAT WERE REPLACED. REPAIR WAS PERFORMED AT A LOCAL FORD DEALERSHIP. THIS VEHICLE HAS BEEN CONTINUALLY DRIVEN AND THE RUST/CORROSION IS NOT TYPICAL BUILDUP FROM A LACK OF OPERATION OF THE VEHICLE.*AK

Power Train › Automatic Transmission
Filed Apr 6, 200459,034 milesIL

ON THE 27TH OF MARCH IN 2004, MY 2000 FORD EXPLORER TRANSMISSION WENT OUT IN CHICAGO. THE VEHICLE MALFUNCTIONED WHILE STOPPED AT A STOP LIGHT. THE CAR THEN WOULD NOT MOVE. THE VEHICLE DOES HAVE 59,000 MILES ON IT. WHEN I MOVED THE VEHICLE BACK TO MY HOMETOWN VIA MY OWN HAULING CAPABILITES, THE DEALERSHIP WHERE THE CAR HAS BEEN SERVICED SINCE THE TIME OF PURCHASE, REFUSED TO HELP ME WITH ANY REPAIRS EVEN THOUGH IT HAD BEEN IN THEIR SHOP ONLY FIVE DAYS BEFORE THE TRANSMISSION WENT OUT. WHEN I ASKED THEM WHAT THEY SUGGESTED, THEY INFORMED ME THAT I NEEDED TO CONTACT FORD MYSELF AND START TALKING WITH THEM. AFTER TALKING WITH FORD SEVERAL TIMES I REALIZED TAHT I WAS NO WHERE. THEY REFUSED TO HELP AND DID ABSOLUTELY NOTHING TO MAKE ME SATISFIED. I HAVE RECEIVED NO ASSISTANCE WHATSO EVER FROM THEM. IA M PERSOANLLY AWARE THAT OTHER CAR COMPANIES TAKE CARE OF SITUATIONS LIKE THIS FOR THEIR CONSUMERS. I HOPE THAT BY SUBMITTING THIS, FORD WILL BE REQUIRED TO RECALL A PRODUCT THAT THEY KNOW TO BE DEFECTIVE. *LA

Vehicle Speed Control › Cruise Control
Filed Apr 1, 200455,000 milesVT

WHILE DRIVING 65 MPH CRUISE CONTROL ENGAGED WITHOUT WARNING, AND VEHICLE ACCELERATED TO A HIGH RATE. CONSUMER SHIFTED TO NEUTRAL TO DECELERATE THE VEHICLE. *AK

Vehicle Speed Control › Cables
Filed Apr 1, 200494,390 milesNH

WHILE DRIVING, THE CONSUMER ACTIVATED THE SPEED CONTROL AND THE VEHICLE ACCELERATED, AND THE ENGINE KEPT SURGING. THE DRIVER COULD NOT STOP THE VEHICLE. THE DRIVER EVENTUALLY HAD TO TURN OFF THE IGNITION, AND THE VEHICLE GRADUALLY CAME TO A STOP. *AK RECALL#03V280000 WAS PERFORMED ON THE VEHICLE. *SC

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 30, 200463,750 milesNY

THE RIGHT FRONT BRAKE DISC CORRODED AND CRACKED CAUSING MY FRONT BRAKES TO LOCK UP. I HAD TO REPLACE BOTH FRONT BRAKE DICS ROTORS AND BRAKE PADS AND OVERHAUL THE RIGHT FRONT BRAKE CALIPER.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 29, 2004CA

BOTH REAR DOORS WILL NOT OPEN FROM THE INSIDE, EVEN IF THE CHILD PROOF LOCKS ARE OFF.*AK

Air Bags
Filed Mar 26, 2004PA

INTERMITTENTLY AIR BAG LIGHT APPEARED ON THE DASHBOARD WHILE DRIVING AT ANY SPEED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACE THE STEERING WHEEL, AND THE SAFETY HARNESS. HOWEVER, PROBLEM STILL OCCURS. *AK

Air Bags › FrontalCrash1 injured
Filed Mar 22, 2004TX

MY SON WAS DRIVING OUR 2000 FORD EXPLORER AND ACCIDENTALLY STRUCK A TELEPHONE POLE NEAR THE CENTER OF THE FRONT BUMPER. NEITHER THE DRIVER SIDE NOR THE PASSENGER SIDE AIR BAG DEPLOYED ON IMPACT.*AK

Air Bags
Filed Mar 18, 2004FL

WHEN DRIVING AT AN UNDETERMINED SPEED AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER HAD INFORMED THE DEALER ABOUT THIS ISSUE. HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Mar 18, 2004IL

WHILE SHIFTING GEARS VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED DUE TO WORN-OUT PARTS.*AK

Engine and Engine Cooling
Filed Mar 17, 200442,400 milesNY

COOLANT LEAKED INTO THE OIL. *PH THE CONSUMER WAS TOLD THE INTAKE MANIFOLD FAILED WHICH CAUSED THE COOLANT TO LEAK. THE ENTIRE ENGINE HAD TO BE REPLACED. *JB

Exterior Lighting › Hazard Flashing Warning Lights › SwitchCrash1 injured
Filed Mar 14, 200435,401 milesPA

*NOTE* PROBLEMS AROSE WHEN VEHICLE WAS BOUGHT* VEHICLE BUCKS WHILE IN OD. ALSO VEHICLE MAKES A TICKING/HISSING NOISE. DEALER CANNOT LOCATE NOISE. OD LIGHT FLASHES. REAR RIGHT PASSENGER DOOR IS HARD TO OPEN FROM INSIDE, CONSUMER MUST PULL LATCH TO EXTREME POINT TO OPEN, ALSO WHEN OPEN, AFTER CLOSED DOME AND DOOR AJAR LIGHTS STAY ON. FORD REFUSES TO FIX. LIGHTER WHILE IN USE WAS PUSHED THROUGH DASH, UNIT AND ALL. PLASTICS MELTED. VEHICLE ALSO GETS 7 MPG HIGHWAY, BUT IS SUPPOSED TO GET 14. EFI CLEANED, HIGHER GRADE FUEL USED, ECT. AND STLL GETS BAD MILEAGE. - UPDATE- TRANSMISSION BUCKING CAUSED VEHICLE TO HIT PARKED CAR BEHIND VEHICLE WHEN ACCELARATOR STUCK. SHOULDER DISLOCATED. REAR ENTERTAINMENT HEADPHONE JACK 1 BROKEN WHEN BOUGHT, DEALER REFUSES TO REPLACE. ON OCCASION WHILE TURN SIGNALS ARE IN USE, SMOKE OMITTS FROM HAZARD SWITCH ON STEERING CONSOLE. VEHICLE'S REAR WIPER ARM SNAPPED IN HALF WHILE IN USE. IF THIS IS THE BEST FORD CAN BUILD, HENRY FORD MUST BE SPINNING IN HIS GRAVE! *PR. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Mar 11, 2004NC

THE CONSUMER STATED THAT WHEN HE GOT INTO VEHICLE AND TURNED WINDSHIELD WIPERS ON, THEY DID NOT WORK AND MANAGED TO GET THE VEHICLE TO A DEALER. THE DEALER DETERMINED THAT THE GENERIC ELECTRONIC MODULE (GEM) MALFUNCTIONED. THIS CAUSED WINDSHIELD WIPERS/ REAR DEFROSTER/REAR LIGHTING/4-WHEEL DRIVE/ INTERIOR LIGHTING, AND POWER WINDOWS TO MALFUNCTION. RECALL 00V072000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *SC

Seats › Front Assembly › Head RestraintCrash2 injured
Filed Mar 11, 200435,000 milesPA

THE VEHICLE DIDN'T COME EQUIPPED WITH AN EXTENDED HEAD REST FOR THE DRIVER/PASSENGER SIDE SEATS. THIS CAUSED THE OCCUPANTS HEADS TO FLING BACKWARDS WITH FORCE WHEN VEHICLE WAS REAR ENDED. BOTH OCCUPANTS IN THE FRONT SEATS SUSTAINED SEVERE SORE NECKS, AND HEADACHES. *AK *SC

Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
Filed Mar 11, 2004GA

CONSUMER STATED THAT WHILE DRIVING SMOKE CAME FROM THE STEERING WHEEL. BUT THERE WAS NO FIRE. SHE STATES THAT SOME TIMES YOU CAN SMELL IT BURNING, BUT NEVER SEE FIRE. ALSO, CONSUMER COMPLAINED THAT VEHICLE STALLED WHEN SHE STEPPED ON THE ACCELERATOR. VEHICLE HESITATED BEFORE MOVING, THEN WHEN IT MOVED, ONE COULD SMELL GAS. CONSUMER DID NOT TAKE VEHICLE TO REPAIR SHOP FOR CHECKING ON THESE PROBLEMS BECAUSE SHE WAS THE SECOND OWNER . *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 5, 200441,500 milesNY

THE BALL JOINTS ON MY 2000 FORD EXPLORER NEED TO REPLACED AFTER ONLY 42,000 MILES. IT IS MY UNDERSTANDING BALL JOINTS SHOULD LAST A MINIMUM OF 100-150,000 MILES.*AK

Electrical System
Filed Feb 24, 200470,000 milesMN

THE WINDSHIELD WIPERS, POWER WINDOWS, DOME LIGHTS, AND WARNING INDICATORS STOPPED OPERATING DUE TO A MALFUNCTION IN THE GENERIC ELECTRONIC MODULE. *NM THE DEALERSHIP WAS HELPFUL BUT WAS UNABLE TO OBTAIN THE PARTS FOR ABOUT A WEEK. *NM

Tires › Tread/Belt
Filed Feb 17, 2004ND

WHILE VEHICLE WAS BEING SERVICED TECHNICIAN DETERMINED ALL FOUR TIRES TREAD BROKE. COOPER TIRE, P255/70R16. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Feb 16, 200439,000 milesIN

I HAVE A 2000 EXPLORER 4WD AND LOWER BALL JOINT ON THE DRIVERS SIDE IS SQUEELING REALY BAD. I WAS TOLD TO REPLACE FOR $400.00. THIS IS JUST ANOTHER PROBLEM I'VE HAD WITH THIS SUV. THE TRANSMISSION HAD A BAD VALVE BODY GASKET ANOTHER $300.00. IT'S ONLY GOT 39000 MILES. WHAT ELSE CAN GO WRONG...SORRY THAT'S A BAD QUESTION. NEEDLESS TO SAY I'LL BE SELLING THIS ONE SOON.*AK

WheelsCrash1 injured
Filed Feb 16, 200462,500 milesFL

2000 FORD EXPLORER XLT,4DR, 4X2, 112" WHEEL BASE, 4.0L SOHC V6 ENGINE, 5 SPEED AUTOMATIC O/D TRANSMISSION, VIN 1FMZU63E7YXXXXXXX; P235/75R15 105S DUNLOP ROVER AT OWL TIRES.*AK, *GEM

Power Train
Filed Feb 1, 20048,000 milesMA

I HAVE A 2000 EXPLORER WITH THE SOHV V6. ABOUT TWO YEARS AGO WHILE ON VACATION WE HAD A PROBLEMS STARTING THE TRUCK. I FOUND THAT IF I FULLY DEPRESSED THE ACCELERATOR THE TRUCK WOULD START BUT WOULD STALL RIGHT AFTER. IF I HELD THE GAS DOWN A LITTLE AFTER STARTING, THE TRUCK WOULD RUN BUT STALL IF I LET OFF THE GAS PEDAL FULLY. THIS PROBLEM HAS PLAGUED US FOR 2 YEARS AND THE DEALER HAS LOOKED AT IT SEVERAL TIMES BUT FOUND NOTHING. I WAS FINALLY ABLE TO FIX THE PROBLEM MYSELF AFTER DOING SOME RESEARCH ON A FORD TRUCK OWNER WEB SITE. THE PROBLEM WAS A FAULTY IAC VALVE. I KNOW THIS FOR SURE BECAUSE THE TRUCK REPEATED THE PROBLEM AND WOULDN'T IDLE UNTIL I REPLACED THIS VALVE. AFTER THAT THE TRUCK STARTED RIGHT UP. I WENT BACK TO THE DEALER AND REPORTED THE RESULTS. THEY CLAIMED THEY CAN'T REIMBURSE ME FOR THAT PART COST (~ $80) BECAUSE THEY NEVER COULD GET AN ERROR CODE FROM THE DIAGNOSTICS THEY RAN. IF THEY REFUNDED MY COST, FORD WOULD CHARGE THE DEALERSHIP FOR THE PART (FORD'S POLICY ACCORDING TO THE DEALERSHIP). MY ISSUE IS WHEN I BOUGHT THE PART, THE PERSON BEHIND THE COUNTER SAID THEY STOCK AT LEAST 6 OF THESE DEVICES BECAUSE THEY GO THROUGH THEM LIKE WATER. IF THAT'S THE CASE, MY DEALERSHIP SHOULD HAVE REPLACED OURS TO START WITH AND MY REPAIR WOULD HAVE BEEN COVERED UNDER THE WARRANTY AND WE WOULD HAVE HAD TWO YEARS OF WORRY-FREE OWNERSHIP. FORD SHOULD STEP UP AND ACCEPT RESPONSIBILITY FOR A PROBLEMATIC PART. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 30, 20049,800 milesTX

WHENEVER VEHICLE WAS AT A STOP LIGHT OR SIGN IT IDLED AND STALLED. AFTER STALLING VEHICLE COULD BE RESTARTED IMMEDIATELY. ALSO, FUEL PUMP WAS NOT PUMPING FUEL PROPERLY, AND WAS REPLACED BY THE DEALER. *AK

Air Bags
Filed Jan 30, 2004VA

2000 FORD EXPLORER. AIR BAG DIAGNOSTIC LIGHT KEEPS COMING ON, EVEN THOUGH IT HAS BEEN TO THE FORD DEALER 4 TIMES IN THE PAST 12 MONTHS. THE LIGHT FLASHES 3 TIMES AND THEN 7 TIMES AND THEN STAYS ON.

Tires
Filed Jan 26, 2004TX

WHILE DRIVING 60 MPH THE REAR PASSENGER SIDE TIRE DEFLATED. THE CONSUMER INSPECTED THE TIRE AND FOUND NO PUNCTURES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Suspension › Front › Wheel Bearing
Filed Jan 23, 200443,000 milesMD

THE FRONT WHEEL BEARING HAS CORRODED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *MR

Power Train › Automatic Transmission
Filed Jan 20, 200477,000 milesPA

TRANSMISSION FAILED PREMATURELY. TRANSMISSION WAS REPLACED THREE TIMES. *AK

Service Brakes, Hydraulic
Filed Jan 16, 200435,000 milesNY

MY BRAKES FAILED AT A LOW RATE OF SPEED. I WAS DRIVING MY INFANT TO DAY CARE AT ABOUT 45 MILES AN HOUR. A CAR IN FRONT OF ME MADE A STOP SO I HIT MY BRAKES TO SLOW DOWN AND NOTHING HAPPENED. THE EXPLORER WOULD NOT SLOW DOWN. NO ABS LIGHT, ,NO LOSS OF PEDAL,NO VIBRATION,NOTHING. I PUMPED THE BRAKE PEDAL AND STILL NOTHING. I HAD TO GO INTO ONCOMING TRAFFIC AND MAKE A VERY SHARP TURN ONTO A SIDE RD TO AVOID HITTING THE CAR IN FRONT OF ME. BECAUSE OF THIS I ALMOST HIT AN ON COMING CAR. AFTER A FEW MINUTES THE BRAKE SEEMED FINE AGAIN. I HAVE HEARD OF PEOPLE HAVING THIS PROBLEM BEFORE AND TO MY KNOWLEDGE, NO CAUSE HAS YET BEEN FOUND. PLEASE LOOK INTO THIS. *CB

Air Bags
Filed Jan 15, 200451,700 milesMI

AIR BAGS INOPERABLE DUE TO HIGH RESISTANCE OR POOR CONNECTIONS IN THE SIDE AIR BAG (SAB) WIRING HARNESS CIRCUITS OR RESTRAINTS CONTROL MODULE. (FORD ARTICLE #03-24-1) MANUFACTURER MAKES A SERVICE KIT FOR REPAIR AT CUSTOMERS EXPENSE OF $800 INSTALLED. I GUESS AIR BAGS AREN'T THAT IMPORTANT. *CB

Visibility › Power Window Devices and Controls
Filed Jan 15, 20043,807 milesAR

1ST TRANSMISSION WAS FOUND TO HAVE BEEN SENT FROM FACTORY WITH NO 2ND GEAR, WHICH RESULTED IN 3RD GEAR BEING DESTROYED, THIS WAS AFTER 2 VISITS WITH COULD NOT VERIFY COMMENTS. SO AT 3807 MILES TRANSMISSION 2 WAS PUT IN, I WAS NEVER TOLD THIS WAS A REFURBISHED TRANSMISSION. OCT 30,2000 BACK IN FOR A CHIRPING SOUND WHILE IDLING.JAN 19,2001 BACK IN FOR OIL IN AIR FILTER, AND TRANSMISSION STICKING AT 20 MPH.SEATBELTS ALSO ON RECALL LIST.JAN 23,2001 BACK IN, STILL STICKING AT 20MPH. CAR FOUND TO BE STAYING IN 3RD GEAR, REPAIRS MADE WITH GASKET-TRANS V, MERCON R V AUT,GASKET ASY - TRA, PROCESSOR ASY, AND PATS KEY ALL BEING REPLACED. MAR 9,2001 2ND KEY SET WILL NOT START CAR, CAR REPROGRAMMED.7/19/01 CAR BACK IN SHOP, WHINES WHEN TURNING,SLOWING DOWN,ACCELERATING, COULD NOT VERIFY. HESITATE, THEN SURGES AT 50MPH,COULD NOT VERIFY, PASSENGER WINDOW WILL NOT ROLL DOWN, REPLACE SWITCH.RADIO LIGHTS SUDDENLY GO OFF, RADIO STAYS ON, REPLACE RADIO. 6/05/2003 CAR SEEMS TO LOSE POWER, STILL RUNNING BUT WONT DRIVE, 60MPH ON A FREEWAY!! CAR RETURNS TO NORMAL FOR A FEW MINS. THEN O/D TURNS OFF, AND LIGHT STARTS FLASHING ABOUT O/D TURNED OFF. GET TO DEALER- 4TH GEAR WRONG RATIO, NEEDS OVERHAUL OF TRANSMISSION,O/D BAND & CLUTCHES ARE DAMAGED. CRACKED UPPER INTAKE MANIFOLD, MANIFOLD & IAC VALVE NEED TO BE REPLACED.CAR IS NOW AT 59,700 MILES,WARRANTY EXPIRED, AND FORD AND DEALERSHIP SAY I HAVE TO PAY TO FIX TRANSMISSION WITH DOCUMENTED PROBLEMS, AND I FIND OUT IT WAS REFURBISED AT THAT! DEALER AND F

Visibility › Windshield
Filed Jan 15, 200431,077 milesHI

THE FIRST TIME I HAD A PROBLEM IS WHEN MY CAR WOULDN?T START ON MY WAY TO WORK, AND THE CHECK ENGINE LIGHT CAME ON. IT WAS A FEW DAYS AFTER I GOTTEN IT. SO I TOOK IT IN AND THEY SAID THEY CHECKED THE ENGINE AND TURNED OFF THE LIGHT. THEY TOLD ME I SHOULD HAVE IT SERVICED. SO I DID. THE OTHER TIME I TOOK IT IN, IT HAD DIED ON ME WHILE DRIVING DOWN MY UNCLES APARTMENT HILL. THEY SAID THEY WERE GETTING SOME WEIRD CODES FROM THE COMPUTER OR SOMETHING. THEY SAID THEY WOULD GET ME AN APPOINTMENT WITH FORD. THEN THEY CALL LATER THAT DAY AND TELL ME THEY WILL BRING SOMEONE IN TO LOOK AT THE CAR WHO SPECIALIZES IN FORD MODELS. I NEEDED A CAR SO I HAD TO RENT A CAR WHILE THEY HAD MY CAR IN THE SHOP SO THAT I COULD TAKE MY SON TO THE SITTERS AND HAVE A WAY TO WORK. ONLY TO FIND OUT WHEN I GOT MY CAR BACK, THAT UNFORTUNATELY THEY DIDN?T HAVE THE TOOLS TO FIX THE PROBLEM SO THEY WILL BE SENDING MY CAR TO FORD. SO FAR ITS BEEN ABOUT A WEEK, THEY HAVE NOT CALLED ME WITH A CONFIRMED DATE ON WHEN I CAN TAKE MY CAR IN TO FIX. YESTERDAY, (NOV. 11) THE ENGINE WOULD LUG, ONCE IN A WHILE MY CAR WILL DIE OUT. WHEN I STARTED IT UP AGAIN ABOUT 5 MINUTES LATER, MY CHECK ENGINE LIGHT WOULDN?T GO OFF. I CALLED IT IN WHEN I GOT TO WORK. THEY TOLD ME THAT I COULD STILL DRIVE IT IF IT DOESN?T SEEM DIFFERENT FROM BEFORE. I AM STILL DRIVING IT, MOSTLY BECAUSE IF I TAKE IT IN, I WON?T HAVE ANY WAY TO WORK AND BACK HOME. THEY SAID THEY DON?T GIVE OUT LOANERS. I?VE BEEN TOLD THAT THE CAR HAS MULTIPLE PROBLEMS,

Suspension
Filed Jan 14, 2004SD

WE PURCHASED THIS VEHICLE 1/03 WITH 39,000 MILES ON IT. 3/03 THE IDLE AIR CONTROL VALVE WENT BAD AND HAD TO BE REPLACED. THEN 7/03 THE ENTIRE TRANSMISSION HAD TO BE REPLACED BECAUSE SLIPPING FROM 2ND TO 3RD GEAR. THIS COST $1,800 TO FIX. THE VEHICLE ONLY HAD 43,000 MILES ON AT THAT TIME. NOW IT IS 1/04 AND THE TRUCK IS BACK IN THE SHOP FOR AN IDLE PROBLEM ONCE AGAIN AND THE VEHICLE JERKS AND BUCKS WHEN GOING DOWN THE ROAD AT 35-40 MPH. THIS IS A VERY UNSAFE SITUATION AND FORD SHOULD BE REPLACING ALL THE IAC VALVES UNDER A RECALL BECAUSE THERE ARE AN ABUNDANCE OF EXPLORER OWNERS WHO THIS HAS HAPPENED TO AROUND THE 39,000 -43,000 MILES MARK! *AK

Air Bags › FrontalCrash
Filed Jan 13, 200434,500 milesNY

WHILE DRIVING AT 40MPH WAS INVOLVED A FRONT COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. CONSUMER STATED THAT MANUFACTURER AND DEALER WERE NOT HELPING AT ALL. *AK *PH

Air Bags
Filed Jan 12, 200432,000 milesOH

THE AIR BAG WARNING LIGHT STARTED TO FLICKERED OR STAYED ON WHILE DRIVING. THIS COULD RESULT IN PREMATURE OR NON DEPLOYMENT OF THE AIR BAG IN AN ACCIDENT. DEALERSHIP HAS ONLY PERFORMED A TEMPORARY FIX TO CORRECT THE PROBLEM. THEY SERVICED THE TRUCK TWICE, BUT THE FAILURE STILL EXISTS. *AK *CB *JB

Engine and Engine Cooling › Engine
Filed Jan 12, 2004MO

THE STEERING WHEEL WILL NOT ADJUST CORRECTLY WHEN DRIVING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS. THE PROBLEM COULD NOT BE SOLVED. *AK IT WAS DETERMINED THAT THE CONTROL SENSORS NEEDED TO BE REPLACED AND AFTER BEING REPLACED IT STILL FAILED. AS OF YET THE CONSUMER HAS NOT HAD AN ACCIDENT OR BEEN INJURED BUT IS CONCERNED THAT THE VEHICLE NEEDS TO BE INVESTIGATED BEFORE IT DOES HAPPEN. *CB THE CONSUMER STATED THE VEHICLE LOST POWER AND DIED, THE COMPUTER STATED THE PROBLEM WAS WITH THE IDLE CONTROL SPEED SENOR AND A VALVE, HOWEVER THE PROBLEM CONTINUED *JB

Electrical System › Ignition › Switch
Filed Jan 8, 200446,000 milesOH

AFTER STARTING THE VEHICLE SMOKE CAME FROM BEHIND THE TURN SIGNAL SWITCH. CONSUMER SHUT THE VEHICLE OFF, AND TOOK THE KEY OUT OF THE IGNITION SWITCH TO STOP THE SMOKING. *AK NEITHER FORD NOR THE DEALERSHIP ACKNOWLEDGED THIS WAS A DEFECT AND NEITHER HAVE OFFERED TO REPAIR THE VEHICLE. *PH *NM

Power Train › Automatic Transmission
Filed Jan 3, 200466,000 milesCO

2000 FORD EXPLORER TRANSMISSION SLIPPING 2ND AND 3RD TO OVERDRIVE. OD KICKS OFF & WILL NOT RESET. DEALER CHARGED US FOR REPLACEMENT OF "SEPARATOR PLATE" AND "VALVE BODY". GASKET MATERIAL FOUND LODGED IN VALVE BODY BY DEALER. THIS IS A FORD DESIGN FLAW, BUT WE HAD TO PAY OVER $900 TO GET IT FIXED! VEHICLE HAS ONLY 66,000 MILES ON IT.*AK

Engine and Engine Cooling › Cooling System
Filed Jan 2, 200432,000 milesNY

VEHICLE OVERHEATED/ THERMOSTAT, REAR WIPER MOTOR STOPPED WORKING, CHECK ENGINE LIGHT STAYS ON CONTINUALLY, BELT SQUEALS ON RAINY DAYS, RADIO COMES ON BY ITSELF, TIRES TO BE REPLACED, LIVED AT SAME ADDRESS SINCE VEHICLE PURCHASE AND NOT EVEN A NOTICE FOR RECALL ON TIRES.*AK

Power Train › Automatic Transmission
Filed Dec 22, 200378,000 milesMO

INDEPENDENT SHOP REPLACED TWICE THE AUTOMATIC TRANSMISSION. DEALER NOTIFIED. *AK

Visibility › Windshield Wiper/Washer
Filed Dec 12, 2003CA

CONSUMER STATED THAT WINDSHIELD WIPERS WOULD NOT STOP AT THE RESTING PLACE. CONSUMER TOOK VEHICLE VEHICLE TO AN INDEPENDENT MECHANIC, AND WAS TOLD THAT HE NEEDED A GM MOTOR. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT HIS VEHICLE WAS NOT ON RECALL.*AK

Suspension
Filed Dec 2, 200357,000 milesKS

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM UNDER THE FRONT END. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT COULD NO DUPLICATE OR CORRECT THE PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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