2000 Ford Explorer complaints

CONSUMER HAD DIFFICULTIES RESTARTING VEHICLE AFTER ENGINE HAD BEEN RUNNING. ALSO, ENGINE STALLED WHILE OPERATING VEHICLE. WHEN ENGINE STALLED, VEHICLE WAS VERY HARD TO CONTROL, AND COULD RESULT IN A CRASH. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

THE CONSUMER DENIED REIMBURSEMENT FOR FAULTY FIRESTONE TIRES, THE CONSUMER FEELS REIMBURSEMENT IS IN ORDER SINCE THE TIRES FAILED AT ONLY 1300 MILES (FIRESTONE WILDERNESS AT). NLM

WHILE DRIVING ABOUT 40 MPH TRANSMISSION GOT STUCK, AND VEHICLE COULD NOT ACCELERATE. WHEN TRYING TO PICK UP SPEED VEHICLE START SHAKING LIKE IT WAS GOING TO CUT OFF. DEALER WAS CONTACTED, AND FIXED IT UNDER WARRANTY.*AK

THERE IS A KNOCK IN THE ENGINE UPON ACCELERATING. THE CAR HAS BEEN TO PLANTATION FORD TWICE AND EACH TIME I AM TOLD THAT THIS KNOCKING NOISE IS A "CHARACTERISTIC OF THE ENGINE". PER FORD ENGINEERS THIS ENGINE IS NO LONGER USED IN CURRENT PRODUCTION THEREFORE, THEY CAN COMPARE MY ENGINE TO ANOTHER ENGINE WITH LOW MILEAGE. THE MECHANICS AT PLANTATION FORD DO AGREE THERE IS A NOISE IN THE ENGINE BUT NO ONE SEEMS TO WANT TO FIX IT. NO I HAVE NOT HAD ANY FAILURES OR ACCIDENTS YET. HOWEVER, COMMON SENSE TELLS ONE THAT A KNOCK IN AN ENGINE IS NOT GOOD. PLEASE HELP ME.*AK

A PIECE WITHIN ENGINE HAS BROKEN OFF, AND IT IS MAKING A CLANGING NOISE WITHIN ENGINE. DEALER CLAIMS FORD HAS INSTRUCTED THEM NOT TO DIAGNOSE OR FIX DEFECT.*AK

AIR BAG LIGHT KEEPS COMING ON AND FLASHING. HAVE TAKEN TO DEALERSHIP 5 TIMES BUT MECHANIC CAN NOT RESOLVE PROBLEM.*AK THE VEHICLE WAS REPAIRED BY THE DEALER, BUT CHECK THE FUEL CAP LIGHT CAME ON. ALSO, THE AIR BAG LIGHT WAS BACK AFTER A COUPLE OF DAYS AND THE DEALER WAS UNABLE TO SOLVE THE PROBLEM. *YH

DRIVESHAFT BROKE TWICE, AND HAD BEEN REPLACED IN JULY OF 2000, AND APRIL OF 2001. DURING FIRST INCIDENT, CONSUMER WAS TOLD THAT YOKE AND ANOTHER COMPONENTS WAS CRACKED. NO DETERMINATION HAS BEEN MADE AS TO REASON FOR THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

SEATBACK DOES NOT PROTECT AGAINST WHIPLASH. FOR PEOPLE 6 FEET OR TALLER, VEHICLE DOES NOT HAVE ADJUSTABLE HEAD RESTS. *AK *JB

VEHICLE WAS TRAVELING ONLY FIVE MILES ON HIGHWAY AND TRANSMISSION MALFUNCTIONED. ALSO, WHEN CONSUMER APPLIED BRAKES VEHICLE WOULD TAKE A LONG TIME TO STOP. DEALERSHIP WAS AWARE OF PROBLEM.*AK *SLC

CONSUMER WAS DRIVING AT APPROXIMATELY 70 MPH AND APPROACHING AN ENTRANCE RAMP FOR INTERSTATE AND ANOTHER VEHICLE WAS ENTERING INTERSTATE AND WAS HEADING DIRECTLY TOWARDS CONSUMER'S VEHICLE. CONSUMER COULD NOT MOVE INTO NEXT LANE. INCHED OVER INTO NEXT LANE, THEN ALL OF A SUDDEN, VEHICLE WAS ABSOLUTELY UNCONTROLLABLE, AND ROLLED DOWN THE INTERSTATE ATLEAST 2 TIMES, LANDING UP RIGHT. UPON EXAMINATION, THERE WAS A 2 INCH TEAR ALONG SIDEWALL OF LEFT REAR FIRESTONE TIRE. THERE WERE APPROXIMATELY 14,349 MILES ON THE TIRES. *AK FIRESTONE WILDERNESS AT TIRES, P255/70R16, DOT VNCU1PX060, THERE WERE 3 INJURIES IN THE ACCIDENT. *SLC

SEAT BELT ON FRONT DRIVER'S SIDE IS NOT ABLE TO RETRACT. CONSUMER IS ALWAYS CLOSING DOOR ON SEAT BELT. CONTACTED DEALER.*AK

ORIGINAL TIRE ON A FORD, EXPLORER, 2000. RIGHT PASSENGER TIRE SEPARATED AT SIDEWALL AT 40 MPH.*AK FIRESTONE WILDERENSS, SIZE P235/75R15, PASSENGER REAR TIRE EXPERIENCED SIDEWALL SEPARATION ALMOST CAUSING CONSUMER TO LOSE CONTROL. *SLC

VEHICLE WAS PARKED AND CONSUMER NOTICED PASSENGER'S SIDE MIDDLE WINDOW, VENT WINDOW, WAS COMPLETELY SHATTERED INTO SMALL PIECES. *AK

WHILE TRAVELING 40MPH HEARD A LOUD BOOM. MAINTAINED CONTROL OF VEHICLE. PULLED OVER AND STOPPED VEHICLE. CALLED TRIPLE "A" AFTER NOTICING RUBBER HAD SEARED AND MELTED ON LEFT REAR TIRE. TREAD WAS PARTIALLY ON. SOME OF TREAD CAME OFF. TIRE WAS HARD TO REMOVE FROM RIM. FIRESTONE, WILDERNESS ATX WITH 18,000 MILES.*AK

TIRE BLOW OUT ON SIDE. NO HOLES IN TREADS BUT TREAD SEPARATION FROM REST OF TIRE. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

PE 00 020/TREAD SEPARATION: LEFT REAR TIRE EXPERIENCED A TREAD SEPARATION WHILE TRAVELING AT 40 MPH, WITH ONLY DRIVER IN A 2000 FORD, EXPLORER; ORIGINAL EQUIPMENT, TIRE SIZE P235/75R15, DOT# UNAVAILABLE; DEALER NOTIFIED. *AK TIRE SEPARATED AT SIDEWALL, CAUSING DAMAGE TO THE MOLDING ON THE RIGHT REAR DOOR. *SLC

LEFT & RIGHT TIRES LOST TREAD AFTER SLIDING ACROSS BLACK ICE. THIS CAUSED VEHICLE TO ROLLOVER. VEHICLE WAS RENTAL FROM HERTZ. DRIVER/PASSENGER SUFFERED INJURIES, AND HAD EMERGENCY ROOM TREATMENT. VEHICLE COULD NOT BE LOCATED.*AK

AIR BAGS DID NOT DEPLOY ON A HEAD ON CRASH. FRONT LEFT WHEEL AND ASSEBLY RIPPED OFF DOORS TWISTED OUT OF ALIGNMET, AUTO IMPACTED TWICE. WAS AIR BAG SUPPOSED TO DEPLOY OR NOT?

WE LEASED A 2000 FORD EXPLORER ON 9-15-00 ON 9-16-00 IT SHUT OFF GOING DOWN A HILL NO POWER STEERING OR POWER BRAKES CONTACTED THE DEALERSHIP THEY THOUGHT IT WAS A FLUKE AND WOULDN'T HAPPEN AGAIN. IT HAS SINCE HAPPENED 4 MORE TIMES ALL GOING DOWN HILLS. IT HAS BEEN IN THE SHOP 5 TIMES BUT ONLY WORKED ON 2 OF THE 5 TIMES BECAUSE FORD MOTOR CO. DOESN'T KNOW WHAT TO FIX. THEY ALSO SAID IT HAD TO SHUT OFF ON A MECHANIC TO DO ANYTHING . OVERALL THE HAD OUR VEHICLE 23 DAYS , IT DIDN'T SHUT OFF. THEY INSTALLED A FLIGHT INDICATOR ON OUR VEHICLE AND RETURNED IT TO US AND TOLD US TO PUSH THE BUTTON WITHIN 5 SECONDS WHEN IT SHUTS OFF. YOU CAN ONLY DO THIS WITH 2 PEOPLE IN THE CAR. IT SHUT OFF FEB.2,01 I PUSHED THE BUTTON BECAUSE MY HUSBAND WAS DRIVING AND CALLED THE DEALERSHIP, THEY PICKED UP THE VEHICLE AND RETURNED IT 3 HOURS LATER AND SAID WE GOT A GOOD READING THEY SHOULD BE ABLE TO FIX THE PROBLEM. FORD MOTOR CO. ASKED FOR THE READING AND SAID IT WASN'T A GOOD READING DON'T DO ANYTHING . SO WE STILL HAVE A VEHICLE THAT EVERYONE KNOW SHUT OFF 5 TIMES, WE CAN NOT DO THE LEMON LAW BECAUSE IT HAS ONLY BEEN WORKED ON 2 OUT 5 TIMES ANDWE HAD A RENTAL 23 DAYS AND WE NEED 30 DAYS.WE HAVE A FAMILY THAT DRIVES IN THIS CAR, WE LIVE ON A HILL AND OUT BUSINESS IS ON ABIGGER HILL.I AM SCARED TO DEATH TO DRIVE THIS VEHICLE.WE HAVE TALKED TO FORD HOTLINE AND GOT A RUN AROUND WITH THEM AND WE HAVE EMAIL FORD ANDGOT A RAN AROUND FROM THEM. THE DEALERSHIP WILL TAKE OUR VEHICLE BACK BUT WE NEED TO PUT

CRUISE CONTROL AND HORN HAS FAILED POSSIBLY DUE TO ELECTRICAL PROBLEMS . ALSO BRAKES TAKE LONGER TIME FOR VEHICLE TO STOP.*AK

WHEN STARTING VEHICLE TEMP GAUGE DOES NOT READ, CHECK GAUGE & ENGINE LIGHT COME ON. MUST WAIT AT LEAST 5 MINS FOR TEMP TO COME UP. REPORTED TO FMC THEY STATE NORMAL MUST WAIT FOR WARM UP BEFORE DRIVING.

THE FRONT TIRE EXPERIENCED TREAD SEPARATION WHICH CAUSED THE ENTIRE FRONT WALL OF THE TIRE TO SEPARATE FROM THE TREAD AND THE REAR WALL BARELY HANGING ON, THE TIRE WAS NOT INCLUDED IN RECALL BECAUSE IN WAS NOT MADE AT THE DECATUR PLANT, THE CONSUMER PURCHASED FOUR NEW NON FIRESTONE TIRES (FIRESTONE WILDERNESS AT P235/75R15). NLM

THERE'S A SMELL IN VEHICLE. CONSUMER SMELLS EXHAUST FUMESTHAT SMELL LIKE ROTTEN EGGS. TOOK TO DEALER, AND THEY CAN'T REMEDY PROBLEM. *AK

DRIVERS FRONT TIRE DEVELOPED A HAIRLINE CRACK BETWEEN THE SIDEWALL AND THE BEAD, MOST OF THE WAY AROUND THE WHEEL. OBVIOUSLY DEFECTIVE FROM NEW. CONFIRMED BY TIRE DEALER. ONCE REMOVED ALSO FOUND SIMILAR CRACKS ON THE INSIDE BETWEEN THE BEAD AND SIDEWALL. HAD ALL4 TIRES REPLACED AS A SAFETY PRECAUTION. HAVE REQUESTED REFUND FROM FIRESTONE. THE RECALL MUST BE STEPPED UP TO INCLUDE VN TIRES. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF NOT FOUND AND THE TIRE BLEW.*AK (DOT NUMBER: VNHL1PY230 TIRESIZE: P235/75R15)

THE VEHICLES TIRES WERE REPLACED ONE MONTH PRIOR TO RECALL NOTICE, CONSUMER REQUEST REIMBURSEMENT (FIRESTONE WILDERNESS AT). NLM

ENGINE HAS EXCESSIVE VIBRATION WHEN ACCELERATING FROM A STOP. VIBRATION IS AT ITS WORST AT AROUND 2500 RPM. *AK

THE VEHICLE 16 INCH FIRESTONE TIRES WERE NOT INCLUDED IN RECALL 00T-005 AND THE CONSUMER WAS TOLD THAT THE TIRES WERE SAFE, BUT WHILE DRIVING THE RIGHT REAR TIRE BLEWOUT, THE CONSUMER PURCHASED 4 NEW TIRES AND REQUESTS REIMBURSEMENT (5 FIRESTONE WILDERNESS AT 255/70R16). NLM

CONSUMER HAD THE HEAT & DEFROSTER ON. BACK WINDOW SHATTERED IN PIECES. THE COLLISION SHOP SAID IT COULD BE FROM A HEATING MALFUNCTION. QUITE A FEW VEHICLE ARE COMING IN WITH THIS PROBLEM.*AK THE CONSUMER STATES THAT THE IGNITION WAS TURNED OFF AND THE DOOR WAS CLOSED WHEN THE WINDOW SHATTERED INTO PIECES. *YH

EVER SINCE I PICKED UP VEHICLE FROM DEALER I HAVE BEEN HEARING AND FEELING A THUMP COMING FROM THE FRONT TIRES AT HIGH OR LOW SPEED, CAR ROCKS WHEN DRIVING SLOW, VERY NOISY WITH THUMP AT HIGH SPEEDS, ONE TIRE VERY HARD TO BALANCE REQUIRING EXTRA WEIGHTS, (SUSPECT THIS ONE IS BAD) LAST TIME I HAD TIRES BALANCED THE MECHANIC SUGESTED I GET THAT TIRE REPLACED BUT STORE MANAGER DID NOT DO ANYTHING ABOUT, TRIED TO SELL A SET OF 4 NEW TIRES EVEN THOUGH MY TIRE ARE FAIRLY NEW. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

THE TIRE BLEW OUT ON THE SIDE WALL WHERE THE THREAD ADHERES TO THE SIDEWALL.*AK (TIRESIZE: P245/75R16)( DOT NUMBER: TIRE SIZE: P245/75R16 )

CONSUMER DISCOVERED THAT TWO OF THE FIRESTONE AT P235/75R15 TIRES WERE APART OF THE RECALL, CONSUMER REPLACED THE TIRES AND WAS ASSURED BY FIRESTONE THAT SHE WOULD RECEIVE 100% REIMBURSEMENT FOR THE REPLACEMENT TIRES, CONSUMER STATES SHE HAS NOT RECEIVED ANY REIMBURSEMENT AND FEELS SHE IS GETTING THE RUNAROUND FROM FORD AND FIRESTONE.*JB

VEHICLE FAILED TO START. ALSO, WHILE DRIVING 55 MPH, VEHICLE DECELERATED WITHOUT PRIOR WARNING CAUSING LOSS OF POWER. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE OF PROBLEM. *AK TRANSMISSION WAS REPLACED. *SLC

BRAKES HAVE FAILED ON TWO OCCASIONS. BOTH TIMES AT LOW RATE OF SPEED, AFTER FIRST BRAKING STOPS VEHICLE, BUT THEN BRAKES FAIL CAUSING EXTENDED STOPPING. BROUGHT VEHICLE TO DEALER FIRST TIME OF FAILURE IN FALL OF 2000. THEY WERE UNABLE TO GET THE VEHICLE . *AK

FIRESTONE WILDERNESS TIRE DOT W2HL EXPERIENCED SIDEWALL TREAD SEPARATION AND WENT FLAT WHILE CONSUMER WAS DRIVING, CONSUMER IS REQUESTING REIMBURSEMENT, CONSUMER IS REQUESTING THE RECALL EXTEND TO INCLUDE THESE TIRES. *SLC

CONSUMER WAS TRAVELING 35MPH WHILE CHANGING INTO A TURN LANE BRAKES WERE SUDDENLY APPLIED, THEY LOCKED UP AND VEHICLE SKIDDED. THIS WAS SECOND TIME VEHICLE HAS DONE THIS. CONSUMER HAS A PRIVATE MECHANIC TO LOOK AT VEHICLE. CONSUMER WILL ADDED THE VIN#. *AK

WE WERE COMING DOWN THE BACK OF MT. LEMON IN TUCSON.AZ AND THE TIRE WENT FLAT. WE HAD TO DRIVE UNTIL WE CAME TO A SAFE, LEVEL LOCATION IN ABLE TO CHANGE THE TIRE. WE WENT TO JIM CLICK FORD IN GREEN VALLEY, AZ AND GOT A NEW TIRE AND RIM. IN AUGUST WHEN. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

VEHICLE IDLES ROUGHLY. MANUFACTURE WARRANTY RECALLS HAVE NOT IMPROVED. DIFFERENT TYPES/GRADES OF GASOLINE HAVE NOT IMPROVED. VARIOUS DEALER SERVICE DEPARTMENTS UNABLE TO LOCATE/FIX PROBLEM.*AK

WHILE DRIVING LESS THAN 30 MPH, THERE WAS A BLOW OUT ON RIGHT REAR WILDERNESS AT P25570R16 TIRE, NOT INVOLVED IN RECALL (00T-005), OWNER WOULD LIKE TO BE REIMBURSED FOR COST OF 4 NEW MICHELIN TIRES. CJ

VIBRATIONS AT HIGHWAY SPEEDS. *AK

AFTER HEAVY SNOW THE VEHICLE BEGAN MAKING A LOUD CLUNKING NOISE, THE CONSUMER INSPECTED THE VEHICLE AND FOUND THAT THE LOWER LEFT REAR LEAF SPRING WAS HITTING A BRACKET ON THE DIFFERENTIAL. NLM

THE FIRESTONE WILDERNESS TIRES WERE CHECKED AT THE FORD DEALERSHIP FOR THE PROPER TIRE PRESSURE, HOWEVER LATER THE CONSUMER FOUND OUT THAT THEY HAD BEEN UNDER INFLATED. *MJS

A LOUD CLANKING NOISE ORIGINATING FROM FRONT RIGHT SUSPENSION AREA,DUE TO A LOOSE CONTROL ARM. CJ

MY VEHICLE WAS DELIVERED WITH FIRESTONE WILDERNESS AT TIRES AND I WAS ADVISED THAT BECAUSE THEY WERE NOT MANUFACTURED AT FIRESTONE'S DECATUR PLANT THEY ARE CONSIDERED "SAFE". THE RECENT GOVINDJEE REPORT STATES THAT THE WILDERNESS AT TIRES WERE EQUALLY PROBLEMATIC REGARDLESS OF THE PLANT IN WHICH THEY WERE MANUFACTURED IN, MEANING ALL PLANTS INCLUDING DECATUR , JOLIETTE, QUEBEC, & WILSON, NC. MY WIFE AND I CONTINUE TO BE CONCERNED ABOUT THE SAFETY OF OUR VEHICLE AND THE LACK OF OBJECTIVE EVIDENCE THAT ONLY THE DECATUR TIRES ARE AT RISK. I BELIEVE IT IS TIME FOR EITHER FORD OR FIRESTONE COME FORWARD AND TAKE RESPONSIBILITY FOR ALL WILDERNESS ATS AND RESPONSIBLY RECALL & REPLACE. HOW MANY MORE DEATHS NEED TO OCCUR? IT APPEARS THAT THE GOVINDJEE REPORT RAISES ENOUGH QUESTION FOR THE NHTSA TO TAKE THE LEAD AND DEMAND AN IMMEDIATE RECALL OF ALL WILDERNESS ATS. BASED ON THIS REPORT IT IS CLEAR TO ME I NEED TO BUY NON-FIRESTONE REPLACEMENTS. THE UNFORTUNATE SITUATION IS THAT THE UNSUSPECTING PURCHASER MUST PAY THE PRICE, WHEN FORD/FIRESTONE IS RESPONSIBLE.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

REPLACED 2 FIRESTONE WILDERNESS AT TIRES P23575R15(VDHL) AUGUST 13, 2000, CONSUMER SEEKING REIMBURSEMENT UNDER RECALL (00T-005). CJ

WHILE REVERSING ENGINE COULD NOT DECELERATE. WHEN STEPPING ON BRAKES PEDAL WENT TO THE FLOOR, BUT VEHICLE COULD NOT BE STOPPED, CRASHING INTO GARAGE. THEN VEHICLE WAS TOWED TO DEALER, AND THEY COULD NOT FIND OUT WHAT CAUSED PROBLEM.*AK

TRANSMISSION OR TRANSFER CASE SEEMS TO BE DROPPING OUT OF GEAR. REGARDLESS OF SPEED IT WILL DROP OUT THEN BACK IN GEAR. SOMETIMES WHEN BACKING UP AND THEN PUTTING VEHICLE IN DRIVE IT SITS THERE FOR ALMOST ONE MIN. UNTIL IT KICKS IN. BEEN TO THE DEALERSHIP A FEW TIMES AND THEY SAID IT WAS NORMAL. WHEM I BOUGHT THIS IN AUG OF 2000 TRANSFER CASE WAS EMPTY OF FLUID AND DID NOT FIND OUT FOR TWO WEEKS. DEALERSHIP REFUSES TO CHECK IT OR CHANGE IT. ALREADY HAD A NEW ENGINE IN THIS IN THE FIRST THREE WEEKS OF OWNERSHIP.*AK

R16 TIRES MUST BE INCLUDED IN FIRESTONE RECALL. WE FEAR FOR OUR LIVES AND ARE NOT NECESSARILY ABLE TO REPLACE ALL NEW TIRES WITHOUT FIRESTONE'S MONETARY HELP! RECALL! RECALL! RECALL! *AK (TIRESIZE: R16)( DOT NUMBER: TIRE SIZE: R16 )

CONSUMER WAS TRAVELING ABOUT 65 MPH ON HIGHWAY, AND WITHOUT PRIOR NOTICE WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY. DEALERSHIP WAS AWARE OF PROBLEM. ALSO, WHEN CONSUMEER STARTED VEHICLE HE HAD TO SHAKE SHIFT SELECTOR IN ORDER FOR IT TO CRANK. FILURES OCCUR SPORADICALLY. *AK

I WAS TRAVELING ON RT 7 AT APPROX 40MPH, THAT WAS BELOW THE POSTED SPEED LIMIT BECAUSE WE HAD JUST EXPIERENCED A SNOW STORM AND THE ROADS WERE NOT VERY CLEAR. AS I SLOWED DOWN TO BETTER HEAR WHAT WAS GOING ON I HAD STARTED TO HEAR THE SOUND A FLAT TIRE MAKES, SO I PULLED OFF AT THE NEXT EXIT AND SAW THAT MY TIRE WAS FLAT AND CALLED AAA. THEY HAD TOLD ME TO REPORT THE PROBLEM BECAUSE IT WAS A FIRESTONE TIRE AND IT MAY BE ONE OF THE RECALLED TIRES. I HAD MY TIRES CHECKED SOME TIME AGO WHEN THE RECALL FIRST HAPPENED BUT I WAS INFORMED MY TIRES WERE NOT PART OF THE RECALL EVEN THOUGH THEY WERE THE WILDERNESS ATS. I FEEL THERE MUST BE SOME KIND OF DEFECT FOR THIS TO HAPPEN BECAUSE I AM POSITIVE I DID NOT HIT ANYTHING IN THE SNOW SO I DON'T KNOW WHAT ELSE COULD HAVE CAUSED THIS TO HAPPEN. *AK (DOT NUMBER: W2HL TIRESIZE: P235 75R15)

THE HINGE ON THE SWAY BAR WAS REPLACED. *SLC