Page 15 of 20 · complaints 701–750 of 952

2000 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Jan 19, 2001DE

THERE IS NO JACK HANDLE TO CHANGE A TIRE. *SLC

Air Bags
Filed Jan 16, 2001NV

RECALLS 00V22801/ SEAT BELT BUCKLES AND 00V179000/ AIR BAG SYSTEM. PARTS ARE NOT AVAILABLE. DEALERSHIP WAS FIRST NOTIFIED ON 11/7/2000. *AK

Air Bags › FrontalCrash
Filed Jan 12, 2001OK

WHILE DRIVING ABOUT 35 MPH SLIP ON A ICE SPOT AND LOST CONTROL OF VEHICLE, CRASHING INTO AN UTILITY POLE, AND NONE OF DUAL AIR BAGS DEPLOYED.*AK

Power Train › Driveline › Driveshaft
Filed Jan 12, 2001TX

WHILE DRIVING 20 MPH DRIVESHAFT SNAPPED IN TWO, DEALER REPAIRED IT UNDER WARRANTY, BUT, SAID THAT HAD NEVER SEEN ANYTHING LIKE IT, AND SENT IT TO FORD COMPANY. CONSUMER HAS YET TO HEAR FROM FORD.*AK

TiresCrash4 injured
Filed Jan 12, 2001FL

THE LOVELACE LAW FIRM REPRESENTS MS. LATONYA WASHINGTON WITH RESPECT TO THIS ACCIDENT. PLEASE NOTE THAT THE FORD EXPLORER INVOLVED IN THIS ACCIDENT WAS RENTED FROM BUDGET CAR AND TRUCK RENTAL, OKALOOSA COUNTY AIR TERMINAL, FORT WALTON, FLORIDA, ON JAUNUARY 5, 2001. ADDITIONAL INFORMATION WILL BE PROVIDED UPON REQUEST. NO SAFETY DEFECT LISTED. *AK (DOT NUMBER: 8XHL TIRESIZE: P235/75R15)

Seats › Mid/Rear Assembly
Filed Jan 11, 2001AZ

REAR SEAT LOOSE NOT ACCEPTABLE FOR INSTALLATION OF A CHILD SAFETY SEAT. DEALER REFUSED TO FIX SAID IT WAS NOT A DEFECT OR SAFETY ISSUE BECAUSE THE CHILD WOULD BE SECURED TO THE FLOOR. THE SEAT BEING LOOSE WOULD NOT EFFECT THEIR SAFETY.

Tires
Filed Jan 7, 2001TX

TIRE BLEW OUT ON DRIVER REAR CAUSED NEAR UNCONTROLLABLE VEHICLE.*AK (DOT NUMBER: VDCU1PX429 TIRESIZE: 255/70/16)

Seat Belts › Front › Anchorage
Filed Jan 3, 2001NJ

THE SEATBELT DETACHED FROM THE WALL BRACKET.*AK( DOT NUMBER: )

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 2, 2001MI

ANTI-LOCK BRAKE SYSTEM DOES NOT WORK BECAUSE ABS WARNING LIGHT IS ILLUMINATED ON DASH PANEL. CONSUMER WAS TOLD THIS BY DEALER. *AK

Tires › Sidewall
Filed Jan 2, 2001TN

TRAVAILING AT 45 MPH ON COLD ROAD SIDEWALL BLEWOUT. *AK (DOT NUMBER: 8XHL TIRESIZE: P23575R15)

Power Train › Driveline › Differential Unit
Filed Dec 29, 2000TX

VEHICLE HAS A WHINING NOISE FROM THE REAR RING AND PINION GEAR BETWEEN 50 AND 60 MPH, THE RING AND PINION GEAR WAS REPLACED BUT DID NOT CORRECT THE PROBLEM, NOW THE NOISE STARTED AT 69 MPH, DEALER TRIED A NUMBER OF OTHER FIXES BUT NONE OF THEM HELPED. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 26, 2000AL

WHILE TRAVELING 70 MPH VEHICLES IN FRONT OF CONSUMER STOPPED SUDDENLY. WHEN CONSUMER STEPPED ON BRAKE PEDAL IT RESPONDED NORMALLY, BUT ABS BRAKES LOCKED UP, VEHICLE SKIDDED, AND EVENTUALLY CAME TO A STOP. NO ACCIDENT OR INJURIES OCCURRED. 5 PASSENGERS WERE IN VEHICLE AT TIME OF INCIDENT.NO PRIOR WARNINGS. *AK AFTER THE FIRST INCIDENT, THE BRAKES FAILED BUT WORKED PROPERLY WHEN APPLIED AGAIN. *YH

Tires
Filed Dec 26, 2000AL

LEFT REAR FIRESTONE WILDERNESS AT TIRE DOT 8XHL (NO SIZE GIVEN) HAS A CRACK THAT IS 1" LONG AND 1/8" WIDE, CONSUMER STATES RIGHT REAR TIRE HAS AN INDENT AND IS WORRIED THIS TIRE WILL BURST. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Dec 19, 2000SC

ON 5 NOVEMBER I WAS DRIVING TO CHURCH AND DECIDED TO STOP THE CAR BY THE SIDE OF THE ROAD, TAKE OFF MY JACKET AND PLACE IT ON THE BACK SEAT. I BELIEVE I PUT THE GEAR INTO PARK, LEFT THE ENGINE RUNNING, AND GOT OUT. THE NEXT THING I KNEW THE CAR WAS DRIVING AWAY, UNMANNED. IT WENT OFF THE ROAD, THEN RECROSSED THE ROAD, AND FINALLY ENDED UP IN SOME TREES. I WAS MODERATELY INJURED WHEN I FELL TRYING TO OPEN THE DOOR OF THE ROLLING CAR. HAS THIS HAPPENED TO OTHER PEOPLE? *AK

Tires
Filed Dec 19, 2000CA

WHILE TRAVELING ON THE FREEWAY, I NOTICED A SLIGHT VIBRATION. A SHORT TIME LATER, I FELT THE VIBRATION AGAIN AND THE TIRE BLEW. I WAS TRAVELING AT 60MPH. FORTUNATELY, NO ONE WAS INJURED. I CONTACTED FORD ROADSIDE ASSISTANCE AND THEY CAME TO EXCHANGE THE TIRE WITH THE SPARE. I THEN DROVE THE VEHICLE TO A FORD DEALER NEAR WHERE I WORK (MAGIC FORD, VALENCIA, CA). I REQUESTED THAT ALL FIVE TIRES BE REPLACED ALONG WITH THE RIM ON WHICH THE TIRE BLEW. IT WAS DAMAGED BEYOND REPAIR. I HAVE RECEIVED A BILL FOR $1,020.00 FROM MAGIC FORD, AND DO NOT FEEL THAT I SHOULD BE OBLIGATED TO HAVE TO PAY. ALTHOUGH THE EXACT MODEL OF TIRE IS NOT ON THE RECALL LIST, IT IS OBVIOUS THAT THIS IS CLEARLY A MANUFACTURER'S DEFECT. I AM IN POSSESSION OF THE TIRE AND ALL SURROUNDING PAPERWORK. *AK (DOT NUMBER: VNCU1PX080 TIRESIZE: P255/70R16)

Tires
Filed Dec 18, 2000LA

BLOWOUT ON INSIDE OF TIRE. FIRESTONE REPRESENTATIVE SUGGESTED A PUNCTURE TO TIRE, BUT I DIDN'T HIT ANYTHING. VEHICLE BECAME UNSTABLE ON CURVES FOR SEVERAL MILES BEFORE THE BLOWOUT OCCURRED. FIRESTONE REP OFFERED A PRO RATED REPLACEMENT TIRE. *AK (DOT NUMBER: W2HL1PY379 TIRESIZE: P235/75R15)

Unknown or Other
Filed Dec 16, 2000MA

BOUGHT CAR NEW 1/2000. 5/2000 NOTICED SIDEWALLS TURNING BROWN AND VERY BAD HANDLING ON ROAD BUMPS. SHORTLY THEREAFTER NOTICED THAT ON DIRT ROADS (NORMAL COUNTRY ROAD DRIVING, NOT OFF-ROAD) CAR TENDED TO SLIDE OUT ON CORNERS, AND JERK TO SIDE IF BUMP NOT SYMMETRICAL. BROUGHT TO FORD'S ATTENTION, TOLD THEM I THOUGHT THE SUSPENSION WAS INCOMPETENT. WHEN THE RECALL WAS ANNOUNCED, BOUGHT MICHELIN TIRES. THEY HAVE NOT TURNED BROWN, AND THE SAFETY/HANDLING WAS IMMENSELY IMPROVED. SOMETHING IS WRONG WITH THE FIRESTONE TIRES, WHICH I STILL HAVE, AND THE EXPLORER SUSPENSION. (DOT NUMBER: VDCU 1PX TIRESIZE: 255/70R16)

Seat Belts › Front › Buckle Assembly2 injured
Filed Dec 14, 2000TX

ON NOVEMBER 1, 2000 CONSUMER TOOK VEHICLE TO DEALERSHIP TO HAVE A MANUFACTURER'S RECALL CORRECTED FOR SEAT BELT BUCKLES NOT FASTENING. ON DECEMBER 13, 2000 CONSUMER WAS COMING OFF A ROAD, STARTED SLIDING AND ROLLING OVER, BUT PASSENGER'S SIDE AND DRIVER'S SIDE SEATBELTS DIDN'T CATCH. *AK

Steering
Filed Dec 14, 2000NY

THIS IS A 4 WHEEL DRIVE VEHICLE; WHILE MAKING A LEFT TURN WITH CAR IN 4- WHEEL DRIVE, VEHICLE WAS HANDLED INPROPERLY, AND IT WAS EXTREMELY HARD TO TURN WHEEL BACK TO STRAIGHT POSITION. CONSUMER ALMOST HIT ANOTHER CAR. TOOK TO DEALER, AND DEALER AGREED TO STEERING PROBLEM. *AK

Tires › Tread/Belt
Filed Dec 7, 2000NH

GOODYEAR WRANGLER TIRES P255/70R16 EXPERIENCED BELT SEPARATION, THE 2 TIRES HAD LESS THAN 100 MILES ON THEM WHEN CONSUMER STARTED NOTICING POOR RIDE AND NOISE FROM FAULTY TIRES, DEALER REPLACED TIRES. *SLC

Tires2 injured
Filed Dec 6, 2000FL

FIRESTONE TIRE (P235 75 R15) FAILED, CAUSING VEHICLE TO CRASH AND INJURE TWO PEOPLE, THE VEHICLE IS NOW A TOTAL LOSS. *SLC

Electrical System › Ignition
Filed Dec 4, 2000CA

WHILE DRIVING AT NORMAL SPEED VEHICLE DIED, NO STEERING/ NO BRAKES. CONSUMER WAS ALMOST KILLED.*AK

Exterior Lighting › Headlights
Filed Dec 1, 2000NY

WHEN DRIVING AT NIGHT OR WHEN HEADLIGHTS WERE NEEDED CONSUMER NOTICED POOR OR INSUFFICENT LIGHTENING WHICH CAUSED POOR DRIVER'S VISIBILITY. ALSO, MANUFACTURER HAS CHANGED DESIGN IN 2001 VEHICLES. CONSUMER HAD SOME SAFETY CONCERNS WHILE DRIVING HIS VEHICLE WITH FIRESTONE, WILDERNESS P25570R16 TIRES. THUS FAR , HAS NOT EXPERIENCED A PROBLEM, BUT WAS JUST CONCERNED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Vehicle Speed Control › Cruise Control
Filed Nov 27, 2000TX

VEHICLE HAS ROUGH IDLE ALMOST TO THE POINT OF STALLING. DEALER SAYS THEY CANNOT REPAIR. FORD CUSTOMER ASSISTANCE SAYS THEY CAN DO NOTHING. *AK

Electrical System
Filed Nov 27, 2000IL

VEHICLE IS EXPERIENCING POSSIBLE ELECTRICAL PROBLEMS, THE KEYLESS ENTRY FAILED, THE WIPERS WORK WITHOUT THE VEHICLE BEING TURNED ON, WHEN THE WIPER IS TURNED ON THE CD PLAYER WILL QUIT WORKING, AND THE LIGHTS DIM. *SLC

Tires
Filed Nov 26, 2000AL

I WAS TRAVELING DOWN THE INTERSTATE AT APPROXIAMETLY 75 MPH. TREAD OF TIRE PEELED AWAY FROM THE SIDEWALLS ALMOST PERFECTLY. I HAD TRAVELED APPROXIMATELY 120 MILES NON-STOP WHEN BLOWOUT OCCURRED. I WAS TRAVELING WITH MY WIFE WHO IS SEVEN MONTHS PREGNANT WITH OUR FIRST CHILD. *AK (DOT NUMBER: O2-6555 TIRESIZE: P255/70R16)

Power Train › Manual Transmission
Filed Nov 20, 2000PA

AFTER ONLY 20 MILES OF DRIVING THE VEHICLE, THE CONSUMER SPOTTED A TRANSMISSION LEAK IN THE DRIVEWAY , THREE WEEKS AFTER REPAIR TRANSMISSION WAS LEAKIN AGAIN, THE CONSUMER IS REQUESTING A NEW VEHICLE. *SLC

Tires
Filed Nov 15, 2000CA

COMPLETE TIRE TREAD SEPARATION AROUND OUTER PORTION OF TIRE RESULTING IN LOSS OF AUTOMOBILE CONTROL. *AK (TIRESIZE: P25570R16)( DOT NUMBER: TIRE SIZE: P25570R16 )

Tires
Filed Nov 14, 2000NY

RIGHT REAR TIRE BLOW OUT FROM SIDE WALL SEPERATION AT 55 MPH IN SOUTH FLORIDA ON 11/08/00. VEHICLE RENTED FROM BUDGET AT ORLANDO AIRPORT (RA # MCOBD1137287). CONTACT MANAGER AT 407-850-6727.( DOT NUMBER: )

Tires › Tread/Belt
Filed Nov 13, 2000NY

EXPERIENCED PROBLEMS WITH TIRES, BEFORE RECALL (00T-005). *CJ

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 10, 2000CO

POSITIONING OF REAR VIEW MIRROR ON WINDSHIELD CREATES SERIOUS BLIND SPOT OUT FRONT WINDOW. *AK

Tires › Tread/Belt
Filed Nov 9, 2000NC

FORD, EXPLORER, TIRE SIZE P255/70R16, DOT # VNCU1PX529. CONSUMER NOTICED TIRE WAS DISCOLORED, AND POSSIBLE TREAD FAILURE. REPLACED WITH GOODYEAR TIRES. *AK THESE TIRES ARE MADE IN CANADA ARE KNOWN FAILURES. *YH

Tires
Filed Nov 7, 2000TN

ADVISED BY FIRESTONE TO FOLLOW INSTRUCTIONS ON PLACARD, NONE ON VEHICLE. *AK (DOT NUMBER: 0 TIRESIZE: P235/75R15) (DOT NUMBER: 0 TIRESIZE: P235/75R15)

Tires
Filed Nov 6, 2000CA

VEHICLE WAS PARKED. NOTICED CRACKS IN LEFT REAR TIRE NEAR/THROUGH TREADS & ON CASING WHERE TREAD MEETS. TOOK TO FIRESTONE RETAILER TO HAVE TIRES REPLACED & TIRES NOT ON RECALL. FIRESTONE, WILDERNESS AT, P235/75R15 WITH 11,000 MILES.*AK

Tires
Filed Nov 6, 2000NJ

CONSUMER REPLACED FIRESTONE AT (P235/75R15) TIRES WHICH WERE NOT INCLUDED IN RECALL 00T-005 DUE TO MANUFACTURING LOCATION AND REQUEST REIMBURSEMENT. NLM

Tires
Filed Nov 3, 2000PA

ORIGINAL TIRES ON A FORD, EXPLORER 2000, R15 DOT 8XHL. WHILE DRIVING A RENTAL VEHICLE, THE LEFT REAR FIRESTONE WILDERNESS AT TIRE FAILED,THE TIRE COMPLETELY CAME OFF THE RIM. CONSUMER FISHTAILED, BUT WAS ABLE TO REGAIN CONTROL.*AK *SLC

Suspension
Filed Nov 2, 2000MI

CONSUMER COMPLAINS OF THE SUSPENSION CAUSING STEERING AND RIDING PROBLEMS. *SLC

Trailer Hitches
Filed Oct 31, 2000MI

CONSUMER FEELS THE TRAILER HITCH IS NOT SUFFICIENT FOR PULLING A CERTAIN AMOUNT OF WEIGHT. *SLC

Suspension › Front
Filed Oct 30, 2000TX

WHILE DRIVING ON HIGHWAY AT 45MPH VEHICLE STARTED VEERING TO LEFT INTO ONCOMING TRAFFIC. CONSUMER HAD NO CONTROL OF STEERING OR BRAKES, EVENTUALLY CONSUMER WAS ABLE TO GET OVER, AND WENT INTO A DITCH. TOOK TO DEALER, AND THEY COULD NOT DUPLICATE THE PROBLEM. *AK *SLC

Tires
Filed Oct 28, 2000NJ

16" TIRE RECALLED ELSEWHERE, FORD NOT HONEST, REPLACED MYSELF $544.47. *AK (DOT NUMBER: VDCU1PX469 TIRESIZE: 255/70/R16)

Seat Belts › Front › Retractor
Filed Oct 27, 2000FL

EACH TIME WHEN CLOSING DRIVER'S SIDE DOOR SEAT BELT WILL BE CAUGHT BETWEEN DOOR, AND SEAT BELT WILL NOT RETRACT. *AK

Electrical System › Wiring › Rear Compartment/TrunkFire1 injured
Filed Oct 27, 2000VA

WIRING IN BACK CAUGHT FIRE, MOST ELECTRICAL COMPONENTS QUIT, SEVERE SMOKE, HAD TO HAVE TOWED TO DEALER. *AK

Tires
Filed Oct 26, 2000OR

THESE TIRES ARE UNSAFE AND SHOULD BE RECALLED!*AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

Exterior Lighting › Tail Lights
Filed Oct 25, 2000MI

EVERYTIME IT RAINS TAIL LIGHTS FILL UP WITH WATER. ALSO, WATER ENTERS IN THE VEHICLE THROUGH THE BACK WINDOWS. VEHICLE HAS BEEN TAKEN TO THE DEALER ON 4 DIFFERENT OCCASIONS. DEALER HAS RESEALED LIGHTS AND WINDOWS AS REMEDY, BUT THE PROBLEM STILL OCCURS.

Tires
Filed Oct 25, 2000OH

PE00-020; P23575R15, DOT #8XHLIPY329, ORIGINAL EQUIPMENT ON 2000, FORD, EXPLORER WITH 29,000 MILES. ON BOTH REAR TIRES THERE IS VISIBLE EVIDENCE OF CRACKS DEVELOPING AROUND THE EDGES OF THE TREAD ,CONSUMER CAN ACTUALLY SEE CORD . *AK FIVE TIRES WERE REPLACED AT OWNER'S EXPENSE DUE TO DISCOVERY OF VISIBLE CRACKS AND TREAD SEPARATION ON BOTH REAR TIRES. *YH

Visibility › Glass, Side/Rear
Filed Oct 25, 2000MI

SHORTLY AFTER PURCHASING THE VEHICLE THE LEFT REAR WINDOW BEGAN LEAKING DURING THE RAIN. AFTER TWO REPAIRS THE LUGGAGE RACK WAS REPLACED AND THE SEALS AROUND THE WINDOWS WERE REPLACED. THE TAIL LIGHT CASINGS BEGAN TO COLLECT WATER AFTER THE SECOND REPAIR. AFTER CLOSE INSPECTION THE CASE SURROUNDING THE TAIL LIGHTS WERE RUSTED. I HAVE HAD THE VEHICLE AT THE DEALERSHIP 4 TIMES FOR THE LEAKING AND IT HAS NOT BEEN FIXED. WATER IS GETTIING INTO THE ELECTRICAL SYSTEM OF THE VEHICLE THROUGH THE TAIL LIGHTS. I HAVE ALSO TAKEN THE TRUCK IN 3 TIMES FOR A GRINDING NOISE WHEN BRAKING. THE DEALER REPORTED THAT IT WAS AN ISSUE WITH THE ROTORS AND THE PROBLEM WAS FIXED. THE BRAKES CONTINUE TO GRIND DURING BRAKING AT SLOW SPEEDS AS WELL AS FAST BRAKING. THE LIGHTS AND WINDOWS IN THE BACK OF THE VEHICLE ARE LEAKING TO THE POINT THAT THE VEHICLE SMELLS MUSTY BECAUSE OF THE WATER LEAKS. THE DEALER WILL NOT DO ANYTHING ABOUT THE WATER DAMAGE OR THE LEAKING. I AM CONCERNED THAT THIS WILL SHORT OUT THE ELECTRICAL SYSTEM ON THE VEHICLE AND POSSIBLY RESULT IN A FIRE. I HAVE ASKED FOR A REPRESENTATIVE FROM FORD TO INSPECT THE VEHICLE AND THE DEALER REFUSES. I HAVE ALSO CONTACTED THE CUSTOMER ASSISTANCE CENTER FOR FORD MOTOR COMPANY. PLEASE PROVIDE ASSISTANCE WITH THIS ISSUE.

Tires › Tread/Belt
Filed Oct 25, 2000MI

THE FIRESTONE TIRES ON THE VEHICLE EXPERIENCED FAILURE, HOWEVER NOT INCLUDED IN THE RECALL (OOT-005). *MJS

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 24, 2000AZ

1ST FAILURE: TRANSMISSION WOULD NOT DOWNSHIFT. ENGINE CHECK ENGINE & O/D LIGHTS ON. DEALER REPLACED ALL ELECTRONIC TRANS COMPONENTS + VALVE ASSEMBLY. 2ND FAILURE: 2 MONTHS LATER TRANSMISSION SLIPPING, WOULD NOT ENGAGE ANY GEAR. FLUID LEAKING APPARENTLY FROM COOLING LINE.

Tires › Tread/Belt
Filed Oct 23, 2000MI

ORIGINAL TIRES ON A 2000, FORD, EXPLORER SPORT, P23575R15, HD. DRIVER'S REAR TIRE, WHILE TRAVELING AT 65 MPH NO BUMPS ON THE ROAD, TIRE SEPARATED IN 3 SECTIONS, COMPLETELY SEPERATED. CONSUMER STATED THAT TIRE BUSTED FUEL TANK FEEDER TUBE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 20, 2000OH

ABS LIGHT AND BRAKE LIGHT STAY ON, INDICATING A PROBLEM WITH BRAKING SYSTELM. ALSO, HEATER AND AIR CONDITIONER MALFUNCTIONED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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