Page 13 of 20 · complaints 601–650 of 952

2000 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Visibility › Glass, Side/Rear
Filed Oct 22, 2001AZ

THE FORD EXPLORER WAS PARKED IN OUR DRIVEWAY AT THE TIME OF THE INCIDENT. THE REAR WINDOW WAS OPEN AND WE WERE STANDING BEHIND THE VEHICLE WHEN WITHOUT WARNING THE WINDOW EXPLODED THROWING GLASS FRAGMENTS OVER 10 FEET IN ALL DIRECTIONS. THE ENTIRE BACK WINDOW BROKE INTO PIECES NO LARGER THAN 1/4 INCH IN SIZE. THERE WERE NO PREVIOUS MARS OR CRACKS IN THE BACK WINDOW AND NOTHING HIT THE WINDOW BEFORE IT BROKE. MY BIGGEST CONCERN IS THAT IF THE WINDOW HAD BROKEN WHILE WE WERE DRIVING ON THE FREEWAY, OUR ANIMALS THAT ARE CONTAINED IN THE BACK OF THE VEHICLE COULD HAVE BEEN HURT BY FLYING GLASS NOT TO MENTION POSSIBLY JUMPING OUT OF THE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 16, 2001KY

BRAKE ROTOR VIBRATION-HAVE HAD ROTORS TURNED TWICE WITH FIRST TIME LISTED ABOVE AND SECOND IN JULY/2001 WITH APPROX 40000MILES. IS THIS WARPING NORMAL WITH THIS MILEAGE? MOSTLY DRIVEN ON HIGHWAY WITH SOME CITY MILES. NO OTHER VEHICLE I'VE OWNED HAS REQUIRED SUCH FREQUENT MAINTENANCE ON THE ROTORS. *AK

Steering
Filed Oct 9, 2001NY

WHEN STEERING VEHICLE WILL GO STRAIGHT, AND WHEN TRYING TO TURN WHEEL IT JERKS . WHEN TRYING TO TURN WHEEL EITHER LEFT OR RIGHT IT IS HARD, AND IT MAKES A GRINDING NOISE. CONTACTED DEALER, AND DEALER STATED THEY KNEW IT WAS A PROBLEM, BUT THEY DIDN'T HAVE A SOLUTION. *AK

Visibility › Glass, Side/Rear
Filed Oct 2, 2001MN

WHILE CONSUMER WAS DRIVING AT ABOUT 60MPH BACK WINDSHIELD SHATTERD WITHOUT ANY WARNING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Suspension › Front
Filed Sep 28, 2001IN

FRONT END SHAKES AND THE VEHICLE FLOATS. VEHICLE WANDERS IN BETWEEN LANES. DEALER REPLACED FRONT SHOCKS, BUT THE LOOSE FEELING IS STILL THERE.*AK THE VEHICLE WAS VIBRATING DUE TO BENT RIM. THE BRAKE FAILED AT 6000 MILES. THERE WAS ENGINE NOISE AND THE CAUSE WAS NOT KNOWN. THE TIRES WERE ON RECALL AND WERE REPLACED BY FIRESTONE. THE SHCOCK ABSORBERS ALSO FAILED. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Sep 20, 2001ID

LEFT SIDE BRAKE CALIPER FELL OFF, CAUSING WHEELS TO LOCK UP. THIS WAS A WEEK AFTER THE PASSENGER SIDE WAS TIGHTENED BY DEALER DUE TO NOISE IN FRONT END. HAVE ALL PAPERWORK AND ALSO DIGITAL PICTURES. IF THE CALIPER WOULD HAVE DROPPED OFF ON THE FREEWAY, IT COULD HAVE BEEN A DISASTER....THANKS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 13, 2001SC

ENGINE STALLS AT ANY GIVEN SPEED. CONSUMER INFORMED DEALER WHAT THE PROBLEM WAS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Tires › Tread/Belt
Filed Sep 13, 2001AZ

TREAD TORE OFF WHILE TRAVELING FROM CALIFORNIA. CAUSED EXTENSIVE DAMAGE TO THE SIDE OF THE CAR. HAVE CONTACTED FORD AND THE DEALERSHIP. WHICH NEITHER WILL TAKE RESPONSIBILITY FOR DAMAGE. AM CALLING FIRESTONE NEXT. *AK (TIRESIZE: 235/75R/15)

Vehicle Speed Control
Filed Sep 5, 2001SC

I NOTICED ON THE NHTSA WEBSITE THAT THERE ARE 7 COMPLAINTS ABOUT STALLING. THE DEALER TOLD ME IT WAS THE I.A.C. VALVE. I KNOW OF 3 OTHER INSTANCES OF THIS PROBLEM. THE LAST TIME IT HAPPENED ON ME WAS AT 70MPH ON THE INTERSTATE. THE DEALER STATED THERE IS NO RECALL ON THIS PROBLEM. BUT, THIS COULD BECOME A VERY SERIOUS SAFETY ISSUE. *AK

Suspension › Front
Filed Sep 4, 2001NC

CONSUMER REPLACED FIRESTONE TIRES WITH GOODYEAR WRANGLERS. SINCE REPLACEMENT OF TIRES THERE IS BAD VIBRATION, AND STEERING WHEEL IS LOOSE. DEALERSHIP IS AWARE OF PROBLEM. THE CONSUMER STATED THAT NOISE ONLY APPEARS FROM GOODYEAR.*AK

Tires
Filed Sep 4, 2001TX

TRAVELING HOME ON THE SHIP CHANNEL BRIDGE FROM FRIENDS PLACE WHEN I HEARD A BANG LIKE SOMETHING HAD KICKED UP, AFTER WHICH THE VEHICLE STARTED TO MOVE FROM SIDE TO SIDE I PROCEEDED TO SLOW DOWN AT WHICH TIME THE TIRE BEGAN TO SHRED. WHEN I WAS ABLE TO PULL THE VEHICLE TO THE SHOULDER OF THE FREEWAY THE ONLY THING LEFT WAS THE CENTER PART OF THE TIRE NOT A PIECE OF THE WALLS WERE ON THE TIRE.*AK (DOT NUMBER: 8XHL1PY529 TIRESIZE: P235/75R15)

Power Train › Automatic Transmission
Filed Aug 30, 2001TX

THE FOUR SPEED AUTOMATIC TRANSMISSION IS INADEQUATELY DESIGNED FOR TOWING THE LOADS FOR WHICH IT IS ADVERTISED BY MANUFACTURER, THE GEAR RATIOS ARE TOTALLY INADEQUATE FOR THE LOAD, THE VEHICLE STALLS NEARLY STALLS IN FIRST GEAR ON THE GRADE.*YH

Air Bags
Filed Aug 30, 2001CA

THE AIR BAG LIGHT CAME ON AND THE DEALER POINTED OUT THAT THE CORRODED CONNECTOR WAS CAUSING THE PROBLEM, THE CONSUMER STATES THAT THE VEHICLE WAS NOT SAFE TO DRIVE. *YH

Tires
Filed Aug 27, 2001TX

BACK TIRE BLEW OUT ABOUT 4 MONTHS AGO. I REPLACED IT AND I AM WAITING ON MY DEALER TO CONTACT ME ABOUT REMOVING. TKAING TOO LONG.*AK

Structure
Filed Aug 27, 2001NC

THE CONSUMER STATES THAT THE VEHICLE IS INHERENTLY UNSAFE BECAUSE A RAPID TURN OR ANY INVASIVE MANEUVER COULD RESULT IN ROLLOVER. *YH

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 21, 2001CA

VEHICLE FAILS TO START AT ANY GIVEN TIME. DEALER ALWAYS REPORTS NTF.*AK

Steering1 injured
Filed Aug 20, 2001CA

STEERING VERY SENITIVE AND QUICK TO RESPOND, THE TRAFFIC IN FRONT STOPPED AND I SWERVED TO THE RIGHT, MISSING THE CAR INFRONT OF ME, CROSSED TO LANES ON MY LEFT, MISSED ALL CARS AND THEN ROLLED OVER, TIRE WAS BLOW-OUT, ALL DUE TO STEERING MECHANISM FAILURE.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 16, 2001MD

WHEN DRIVING AT ANY SPEED WITHOUT ANY PRIOR WARNING VEHICLE STALLED, CAUSING LOSS OF ALL POWER STEERING. ALSO, OVERDRIVE LIGHT ILLUMINATED ON DASH BEFORE VEHICLE STALLED OUT. CONSUMER HAS CONTACTED DEALER. DEALER HAS YET TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Power Train › Automatic Transmission
Filed Aug 16, 2001NV

TRANSMISSION FAILS TO BRAKE IN LOW GEAR. HAVE REPAIRED 3 TIMES, FORD REFUSES TO REPAIR AGAIN, SAYS THEY ARE AWARE OF THE PROBLEM BUT CANT FIX IT. I USE LOW GEAR IN STEEP MOUNTAIN TERRAIN WHERE I LIVE AND IT IS A SAFETY ISSUE. THEY SAID USE THE BRAKES. I THOUGHT THEY SHOULD FIX THE VEHICLE. PLEASE HELP.*AK

SuspensionCrash2 injured
Filed Aug 14, 2001FL

WHILE TRAVELING AND PULLING A 21' TRAILER AT 55 MPH AND PASSING ANOTHER VEHICLE, BACK OF TRAILER FISHTAILED AND CAUSED VEHICLE TO ROLL OVER AND CRASH WITH DRIVER AND FOUR PASSENGERS IN VEHICLE. DRIVER AND FRONT PASSENGER WERE INJURED. *AK CONSUMER STATED PRIOR TO TOWING WITH THE EXPLORER, THEY TOWED WITH ANOTHER VEHICLE THAT NEVER GAVE ANY PROBLEMS, THE DAY OF THE ACCIDENT THE TRAILER WAS PACKED IN ACCORDANCE WITH MANUFACTURER SPECIFICATIONS, THE TRAILER BEGAN TO SWAY SUDDENLY AND VIOLENTLY, THE SWAYING OF THE TRAILER CAUSED THE EXPLORER TO START ROCKING OUT OF CONTROL BACK AND FORTH, CONSUMER STATES HE ACTIVATED THE MANUAL OVER RIDE BRAKE CONTROL ON THE ELECTRONIC BRAKE CONTROL BOX, AND THEN TRIED TO PULL TO THE SHOULDER, THIS IS WHEN CONSUMER LOST CONTROL OF VEHICLE AND IT JACK KNIFED TO THE LEFT AND OVERTURNED, POLICE REPORT STATES THAT CONSUMER RAN OFF ROADWAY, LOST CONTROL AND VEHICLE OVERTURNED, THE REPORT ALSO STATES THAT THE CAUSE WAS CARELESS DRIVING, THE CONSUMER STATES THIS IS UNTRUE AND THAT THE CAUSE IS THE STRUCTURAL AND DESIGN FLAWS OF THE EXPLORER, TWO PEOPLE WERE INJURED IN THE ACCIDENT. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 9, 2001MN

I WAS DRIVING DOWN THE BUSY HIGHWAY @ 55 MPH, THE TRANSMISSION WENT INTO NEUTRAL AND IT STOPPED MOVING. THE CAR BEHIND ME JUST NARROWLY MISSED REAR ENDING ME. THERE WAS TRAFFIC IN FRONT OF ME, IN BACK OF ME AS WELL AS ALONG SIDE OF ME. IT COULD HAVE BEEN A VERY SERIOUS SITUATION. CALLED NELSON FORD AND THEY ATTEMPTED TO FIX IT, BUT COULD NOT FIND OUT THE PROBLEM. IT HAPPENED AGAIN ON AUG. 6, 2001 AND THEY WOULDN'T EVEN LOOK AT IT AGAIN. THE TRANSMISSION WAS REPAIRED JAN. 6, 01, BECAUSE IT DIDN'T SHIFT PROPERLY INTO 2ND GEAR, JUNE 8TH, IT WAS BROUGHT BACK IN, BECAUSE THE OVERLIGHT FLASHED ON AND OFF. ON JULY19TH I BROUGHT IT IN , CAUSE IT NOW SHIFTS IN AND OUT OF OVERDRIVE, ERRATIC SHIFTING AND SURGE. TODAY 8/9/01 IT DOESN'T SHIFT INTO OVERDRIVE CORRECTLY, THERE IS SEVERAL SECONDS DELAY BEFORE IT SHIFTS. THE FORD COMPANY WAS CONTACTED ABOUT THE SECOND STAHL ON THE HIGHWAY AND THE OVERDRIVE NOT SHIFTING PROPERLY. THEY WILL NOT TAKE IT APART AGAIN. AND THEY CAN NOT VERIFY THAT THE CAR STALLED FOR ME SO THEY WILL NOT ACKNOWLEGE THE PROBLEM. WHO IS RESPONSIBLE IF I AM IN A SERIOUS ACCIDENT. FORD STATED THAT THEY WILL SELL ME ANOTHER FORD AT COST, THEY WILL TAKE MY EXPLORER AS A TRADE IN AND FORD WILL KICK IN SOME MONEY. "YOU,MAY BE HAPPPY AND THEN MAYBE NOT ." THE MAN I AM TO DEAL WITH IS ON VACATION, SO I AGREED TO WAIT TO TALK TO THEM ON MONDAY. I AM NOT SAFE IN THIS CAR. I MAILED A CERTIFIED LETTER TO FORD TELLING THEM THAT I WANT IT CONSIDERED A LEMON. THEY STAT THAT IT DOES N

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 7, 2001VA

WHEN GETTING INSIDE AND TRYING TO TURN ON ENGINE IT WILL NOT TURN ON. TOOK VEHICLE TO DEALER, AND THEY COULD NOT FIND OUT WHAT WAS CAUSING THE PROBLEM . ALSO, COULD NOT BE REPAIRED.*AK

Wheels
Filed Aug 6, 2001WY

WHILE TRAVELING AT APPROXIMATELY 30 MPH - AN UNKNOWN COMPONENT LOCATED BEHIND FRONT LEFT WHEEL SEAL SNAPPED. CONSUMER WAS ABLE CONTROL VEHICLE RESULTING IN NO INJURIES. *NOTE: CONSUMER MENTIONED THAT WORK WAS PERFORMED ON VEHICLE PRIOR TO THIS INCIDENT OCCURRING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Aug 6, 2001WI

WHENEVER VEHICLE HAS BEEN THROUGH A CAR WASH UNDER CARRIAGE GETS WET, AND BRAKES FAIL TO WORK PROPERLY. HAD REAR ENDED ANOTHER VEHICLE WHEN THIS HAD HAPPENED. MECHANIC INDICATED PROBLEM WILL ALWAYS HAPPEN WHEN BRAKES ARE WET.*AK

SuspensionCrash1 injured
Filed Aug 2, 2001TX

THE SINGLE VEHICLE ROLLOVER CRASH OCCURRED AT APPROXIMATELY 1:38 P.M. ON SUNDAY, JUNE 24, 2001, ON U.S. HIGHWAY 67, EASTBOUND, ABOUT TEN [10] MILES NORTHEAST OF BIG LAKE, REAGAN COUNTY, TEXAS. THE EXPLORER WAS OWNED AND OPERATED BY JOSHUA HENRY HELBERT W. *AK (DOT NUMBER: VDHL1PY218 TIRESIZE: P235/75R15)

Vehicle Speed Control › Cruise Control
Filed Jul 18, 2001NC

IDLE SPEED CONTROL VALVE FAILURES ON FORD EXPLORERS CAUSE THE VEHICLE TO CRANK, START, THEN IMMEDIATELY SHUT OFF. THE VEHICLE WILL NOT MAINTAIN IDLE. THE ONLY WAY TO KEEP THE ENGINE RUNNING IS TO CONTINUE TO APPLY THROTTLE. THIS IS POTENTIALLY HAZARDOUS IF PERFORMED WHILE IN DRIVE OR REVERSE, AS UNINTENDED ACCELERATION (I.E. AUDI 5000) CAN RESULT. MANY EXPLORER OWNERS HAVE EXPERIENCED THIS PROBLEM. LOCAL FORD DEALER CHARGES $200 TO REPLACE THE VALVE.*AK

SuspensionCrash1 injured
Filed Jul 17, 2001NY

OWNER'S DAUGHTER WAS DRIVING LESS THAN 25MPH, GOING ONTO AN ENTRANCE RAMP, VEHICLE SUDDENLY FLIPPED OVER SEVERAL TIMES FOR NO REASON. THERE WAS NO EMERGENCY ROOM TREATMENT. *AK

Seat Belts › Front › RetractorCrash1 injured
Filed Jul 16, 2001NY

CONSUMER WAS REAR ENDED, AND REAR SEAT BELT RELEASED, CAUSING HIS CHILD'S SAFETY SEAT TO BECOME LOOSE. CONSUMER SUSTAINED SOME INJURIES.*AK

Power Train › Axle Assembly
Filed Jul 16, 2001CD

REAR AXLE ASSEMBLY CAUSED VEHICLE TO VIBRATE AT 70MPH & OVER. WHEN TRAVELING AT A LESSER SPEED, IT IS HARD TO DETECT VIBRATION. HAVE TAKEN TO DEALER, AND INFORMED CONSUMER AXLE MANUFACTURER KNEW OF PROBLEM, BUT DID NOT HAVE A SOLUTION FOR IT.*AK

Visibility › Windshield Wiper/Washer
Filed Jul 10, 2001TX

WINDSHIELD WIPERS INTERMITTENTLY BECOME INOPERABLE IN RAINY WEATHER CONDITIONS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Suspension › Front
Filed Jul 9, 2001NM

SEVERE VIBRATION FROM FRONT OF VEHICLE WHEN DRIVING 65 MPH OR MORE. VEHICLE BEEN IN DEALER'S SHOP ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING.*AK THE DEALER AND MANUFACTURER STATED THE PROBLEM WAS THE TIRES CONSUMER THEN REPLACED THE TIRES, BUT THE PROBLEM STILL EXISTS.*JB

Power Train › Automatic Transmission
Filed Jul 2, 2001NJ

STOPPED CAR IN TRAFFIC TO MAKE A LEFT HAND TURN. VEHICLE WOULD NOT GO WHEN GAS PEDAL WAS PRESSED. FELT LIKE VEHICLE WAS IN NEUTRAL. THEN AFTER AWHILTE IT LUNGED FORWARD WITH GREAT FORCE. I WAS ABLE TO STOP AND AVOIDED A COLLISION. THIS TIME THEY REPLACED THE TRANSMISSION. PREVIOUSLY THEY REPLACED THE FUEL PUMP.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 26, 2001MI

ONGOING PROBLEM WITH ENGINE STALLING AT LOW SPEED OF 10 OR LESS MPH OR WHILE ACCELERATING FROM A STOP POSTION. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCURRING. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

Suspension › Front
Filed Jun 21, 2001FL

THERE IS A PROBLEM WITH THE FRONT END THAT IS CAUSING PHYSICAL DAMAGE TO TIRES. FORD HAS BEEN UNSUCCESSFUL IN CORRECTING PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 21, 2001TX

AT 20-35MPH WHEN BRAKING VEHICLE SLOWLY, BRAKES GRIND EXCESSIVELY, VEHICLE SLIDES AND SWERVES.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 21, 2001TX

AT LOW SPEEDS OF 20-35MPH WHEN BRAKING VEHICLE SLIDES & SWERVES, BRAKES SHAKES. *AK

Suspension › Front › Shock Absorber
Filed Jun 20, 2001CA

I'M FOLLOWING ALL THE INFO ON HOW BAD EXPLORERS ARE REGARDING ROLLOVERS. WELL THE SHOCKS ON THIS VEHICLE ARE THE ABSOLUTE WORST I'VE EVER SEEN ON ANY VEHICLE. IT IS LIKE RIDING ON A TRAMPOLINE ALL THE TIME. IT'S NO WONDER THEY ROLL OVER SO EASILY WHEN EVERY BUMP YOU HIT ALMOST SENDS IT SKYWARD. OBVIOUSLY THEY'VE INSTALLED THE CHEAPEST POSSIBLE SHOCKS IN THE FACTORY. IS THERE ANY WAY I CAN GET NEW SHOCKS FROM FORD AND DECREASE MY PROBABILITY OF ROLLOVER IN THE EVENT OF ANY SMALL FENDER BENDERS???*AK

Tires
Filed Jun 20, 2001MI

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK (DOT NUMBER: 8XLH TIRESIZE: P235/75R15)

Tires
Filed Jun 20, 2001AR

I STRONGLY DISAGREE WITH FORD'S ACTIONS ON BLAMEING FIRESTONE FOR THE ROLLING OVER OF THE FORD EXPLORER. I KNOW ON MY TRUCK IF YOU HIT A BUMP OR ARE ON A ROUGH ROAD THE TRUCK IS SO BOUNCEY THAT IF FILLS LIKE THE REAR WHEELS ARE COMEING OFF OF THE GROUND. THE WILDERNESS TIRES MAY HAVE SOME KIND OF DEFECT BUT I HAVE NOT EXPERIENCED ANY PROBLEMS WITH MY FIRESTONE TIRES. I HAVE HAD MY FIRESTONE TIRES FOR A YEAR AND THE ONLY PROBLEM I HAVE EXPERIENCED HAS BEEN KEEPING THE WEIGHTS ON THE WHEELS. THE SUSPENSION ON THE 2 DOOR EXPLORER IS SO STIFF THAT I COULD SEE WHY THE TRUCK WOULD ROLL OVER WHEN THE TIRE LOST AIR PRESSURE. FORD HAS BEEN BLAMEING FIRESTONE AND VIS VERSA AND NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM EXCEPT TO REPLACE THE TIRES WHICH I DONT BELIEVE CAUSE THE VEHICLE TO ROLL OVER. IF I HAVE A CD PLAYING IN MY CD PLAYER AND I DRIVE DOWN A RUFF ROAD OR HIT A BUMP OVER 50 MILES PER HOUR THE CD WILL COME OUT OF THE CD PLAYER AND THE TRUCK WILL BOUNCE, IT FILLS LIKE THE BACK WHEELS COME OFF THE GROUND. *AK (TIRESIZE: P235/75R15)

Visibility › Glass, Side/Rear
Filed Jun 8, 2001PA

I WAS DRIVING SOUTH ON I95 THROUGH BUCKS COUNTY PA AND THE REAR WINDOW SHATTERED AND BLEW OUT. THE PRICE LISTED IN DAMAGES WAS THE LIST PRICE FOR A NEW WINDOW. I WAS THAT THERE WAS A REPORT ON THE NEWS ABOUT WINDOWS BLOWING OUT BUT HAVE NOT CONFIRMED THE INFORMATION. *AK

SuspensionCrash
Filed Jun 5, 2001PA

CONSUMER WAS IN RUSH HOUR TRAFFIC GOING 30-35MPH AND HIT A MANHOLE COVERING IT, CAUSING VEHICLE TO SWERVE LEFT AND RIGHT, ALMOST HITTING A VEHICLE. ROAD WAS DRY, IT FELT LIKE IT WAS SLIDING. A FEW DAYS AGO, CONSUMER WAS GOING OVER A SPEED BUMP, AND VEHICLE TOOK A SWERVE TO THE RIGHT. CONSUMER NEVER CONTACTED DEALER BELIEVING IT WAS JUST SOMETHING THAT WAS HAPPENING.*AK

Electrical System › Ignition › Module
Filed Jun 4, 2001IL

WHEN DRIVING, GROVES,WATER PUDDLES ,A LOW PART IN THE ROAD ,ECT WILL MAKE THE CAR JERK TO ONE SIDE OR TH OTHER, OR PULL VERY HARD DEPENDING ON THE SIDE THE GROVE,WATER ECT IS ON. IT HAS NOT YET CAUSED HARM TO MY FAMILY BUT IT VERY WELL COULD HAVE MANY TIMES. THIS HAPPENS AT SPEEDS AS LOW AS 10-15 MPR. *AK

Suspension › FrontCrash
Filed Jun 2, 2001CT

AFTER DRIVING THIS VEHICLE FOR OVER A YEAR NOW, I KNOW THERE IS IRREPERABLE PROBLEMS ASSOCIATED WITH ITS SUSPENSION. THIS IS AN UNSAFE VEHICLE, PARTICULARILY AT SPEEDS IN EXCESS OF 45 MPH AND ON BUMPY ROADS. *AK

Suspension
Filed Jun 2, 2001CT

I HAVE HAD ATLEAST 5 INSTANCES IN THE YEAR THAT I HAVE DRIVEN THIS VEHICLE. THE EXPLORER LITERALLY LEAVES THE ROAD AT HIGHWAY SPEEDS IF YOU ENCOUNTER ROADBUMPS. CONTROL OF THE VEHICLE IS LOST IN THIS FRIGHTENING INSTANCE AS THE VEHICLE CAN "BOUNCE" AND LOSE ITS TRACTION ON THE ROADWAY. THE FIRST EPISODE I REMEMBER WAS SOON AFTER LEASING THE VEHICLE AND DRIVING ON THE HIGHWAY. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jun 1, 2001AL

CONSUMER'S CHILD WAS SITTING BETWEEN BUCKET SEATS AND TURNED KEY SLIGHTLY. HE HIT GEAR LEVER, AND THE VEHICLE ROLLED , CAUSING DAMAGE TO VEHICLE. CONSUMER TOOK VEHICLE TO DEALER, THEY STATED THERE WAS NOTHING THEY COULD DO. VEHICLE DIDN'T HAVE SUCH A FEATURE.*AK

TiresCrash2 injured
Filed May 29, 2001AZ

PE00 020; CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY AND HAD A FLAT TIRE, AND AND LOST CONTROL/ VEHICLE FLIPPED TWICE. THERE WERE INJURIES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 24, 2001CA

DURING PANIC BRAKING AT ANY SPEED VEHICLE WILL PULL VIOLENTLY TO RIGHT. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES, AND REPLACED VARIOUS ASPECTS OF BRAKING SYSTEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS PERTAINING TO THIS DEFECT. *AK

Tires
Filed May 23, 2001PA

I RECENTLY READ IN THE PAPERS ABOUT THE NEW 'UNOFFICIAL' RECALL THAT FORD WILL NEED TO DO TO REPLACE EVEN MORE TIRES FOR FORD EXPLORERS. I OWN AN EXPLORER AND MY TIRES WERE NOT PART OF THE RECALL FROM LAST AUGUST. HOWEVER, AFTER HEARING THAT POSSIBLY MORE OF THE TIRES ARE AFFECTED. I CONTACTED A FORD DEALERSHIP AND THEY EXPLAINED THAT SINCE THERE IS NO "OFFICIAL" RECALL THEY WOULD CHANGE MY TIRES FOR ME BUT I WAS LIABLE FOR THE COST OF MOUNTING, BALANCING, AND THE COST FOR THE 4 TIRES (PLUS SPARE) ALSO. I FIND THIS RIDICULOUS AND I'M SURE I AM NOT THE ONLY ONE. I HAVE CHECKED MY TIRES AND ALTHOUGH I AM UNSURE OF WHAT I AM LOOKING FOR AND DO NOT CONSIDER MYSELF QUALIFIED TO SAY IF THE TIRES SHOULD BE CHANGED OR NOT, I DO HAVE AN UNEASY FEELING ABOUT DRIVING ON THE TIRES I CURRENTLY HAVE. I DO ALOT OF TRAVELING IN MY EXPLORER AND DO NOT WANT TO BE A PART OF THE STATISTICS ON FORD'S RECALL PAPERS IN THE FUTURE. SO, WHAT ARE MY NEXT STEPS? I WAS ASKED TO FILL OUT THIS COMPLAINT FORM. SO WHO CAN I CONTACT TO GET THE SERVICE I AM ENTITILED TO? I WOULD APPRECIATE ANY FOLLOW UP THAT YOU CAN OFFER TO ME. I LOVE MY SUV BUT I ALWAYS HAVE AN UNEASY FEELING ABOUT THE TIRES I AM RIDING ON.*AK

Tires
Filed May 22, 2001TN

BLOWOUT AT 35 MPH, POW HISS HISS, LUMP LUMP. *AK (DOT NUMBER: 8XML TIRESIZE: 235/75R15)

Tires
Filed May 22, 2001TX

AM FEARFUL TIRES ARE NOT SAFE, HAVE COMPLAINED TO FORD AND FIRESTONE RIDE HAS BECOME INCREASINGLY BUMPY AND ROUGH, AM FEARFUL TIRES ARE DEFECTED, FORD TOLD ME THE TIRE WAS CHOPPED UP DUE TO ROTATING BUT OK TO DRIVE. CAN YOU DO ANYTHING ABOUT THIS BEFORE IT'S TOO LATE. I WANT MY TIRES REPLACED. FEARFUL THEY MAY BE DEFECTED.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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