2000 Ford Explorer complaints

RADIO LIGHTS AND CLOCK JUST WENT OUT-WILL COME ON WHEN COLD---MANY PEOPLE ARE EXPERIENCING SAME PROBLEM --FORD SAYS REPLACE RADIO--FOR $650. PEOPLE HAVE DONE THIS AND STILL HAVE IT GO OUT AGAIN--RADIO LIGHTS AND INTERIOR LIGHTS SHOULD WORK FOR MORE THAN 2 YEARS. *AK

VEHICLE HIT 5 FEET STONE WALL AT 25 MPH, AND NEITHER AIRBAG DEPLOYED. DRIVER HIT HER HEAD ON STEERING WHEEL AND SUFFERED HEAD TRAUMA/ BROKEN CHEEK AND NOSE. VEHICLE WAS TOTALLED.*AK

ON 12/4/01 TRAVELING APPROXIMATELY 55 MPH WHEN I HAD TO SUDDENLY BRAKE FOR A SUDDENLY STOPPED CAR IN FRONT OF ME. I PRESSED THE BRAKE AND NO ABS DEPLOYED THUS CAUSING ME TO HIT THE CAR IN FRONT OF ME AT NEAR FULL SPEED. UPON IMPACT OF MY FRONT END WITH REAREND OF OTHER CAR, MY TRUCK SUSTAINED MAJOR DAMAGE TO THE ENTIRE FRONT END, INCLUDING FENDER, PUNCTURED RADIATOR, COMPRESSED BOTH SIDE PANELS, FOLDED HOOD. IT WAS NOT DRIVEABLE AT THE TIME OF THE ACCIDENT AND HAD TO BE TOWED. THE ANTI-LOCK BRAKES DID NOT WORK AND NO AIR BAG WAS DEPLOYED. I HAVE SUSTAINED PHYSICAL INJURIES RELATED TO FAILURE OF THESE TWO SAFETY DEVICES. THE MECHANIC STATES THE AIRBAG SENSOR WAS SMASHED IN ACCIDENT. THE DEALER STATES MY BRAKES WERE FULLY FUNCTIONING. AFTER I RECEIVED MY REPAIRED TRUCK, THE ANTI-LOCK BRAKES DID NOT WORK. I BROUGHT IT BACK TO THE DEALER THEY SAID THEY DID WORK, I MUST BE MISTAKEN. I PICKED THE TRUCK UP AND I SUDDENLY HAD ANTI-LOCK BRAKES.*AK

WHILE AT LOW SPEEDS DURING TRAFFIC CONSUMER WAS REAR ENED AT 60 MPH, AND CONSUMER WAS PUSHED INTO ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. *AK

I THINK SOMETHING IS WRONG WITH FORD TRANSMISSION BECAUSE I ONLY HAVE THIS VEHICLE FOR 2 YRS AND HAD TO PUT A BRAND NEW TRANSMISSION IN THIS VEHICLE THAT COST ME $1800.00. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761914

CONSUMER STATES THE SEAT BELT ON LEFT BACK SEAT DOES NOT WORK, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM.*TT

RIGHT FRONT HUB BEARING CRACKED, CONSUMER LOST CONTROL OF VEHICLE. WHEEL WAS SLANTED TO THE GROUND. DEALER CONTACTED. *AK *JG

WHILE DRIVING VEHICLE BECOMES HESITANT, AND JUMPS. TOOK TO DEALER, AND DEALER HAD REPAIRS DONE ON VEHICLE. TRANSMISSION WAS REPLACED. HOWEVER, VEHICLE LEAKS. TOOK TO DEALER AGAIN. DEALER STATED THAT TRANSMISSION HAS TO BE REPLACED A SECOND TIME. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

ABOUT 50% OF THE TIME THE TURN SIGNAL WILL NOT LOCK IN PLACE, YOU HAVE TO JOCKEY THE STEERING WILL TO GET THE TURN SIGNAL TO STAY ON. THE MECHANISM WAS SUPPOSEDLY REPLACED ON 1/17/2001 AND THE PROBLEM STILL EXISTED. I WAS TOLD THAT THIS WAS NORMAL OPERATION FOR THE TURN SIGNAL. ON APRIL 30, 2002 I HAD THE VEHICLE IN THE DEALER AND MENTIONED THE CONTINUED ISSUE WITH THE TURN SIGNAL. I WAS TOLD THAT SOME OF THEM ACT THIS WAY...IT'S JUST THE WAY IT IS (GREG BOWER). I CONTINUE TO DEAL WITH THIS PROBLEM. I FIND THE PROBLEM NOT ONLY AN IRRITANT, BUT ALSO A SAFTEY PROBLEM. I FIND MY ATTENTION DIVERTED FROM DRIVING SAFELY WHEN I AM TRYING TO GET THE TURN SIGNAL TO LOCK IN PLACE (TO SAFELY SIGNAL TO OTHER DRIVERS MY INTENTIONS).*JB

CONSUMER STATES TIRE IS FLAT. A LEAK WAS FOUND IN THE SIDEWALL OF THE FIRESTONE WILDERNESS AT 235/75R15 TIRE. DEALER REPLACED BAD TIRE. CONSUMER RECEIVED REIMBURSEMENT FOR TIRE THROUGH TIRE REPLACEMENT PROGRAM HOWEVER, DID NOT RECEIVE REIMBURSEMENT FOR 4 ADDITIONAL WILDERNESS AT 15 INCH TIRES (SERIAL # W2HL 1PY379). *TT

TENSIONER WAS UNDER WARRANTY - BUT DAMAGE IS NOT ($1K) FORD IS NOT HELPING. *AK

AFTER TAKEOFF DRIVER'S SEATBACK FELL BACK, BOLT HAD SNAPPED.*AK *MR

WHILE DRIVING WITH CRUISE CONTROL ON AT 55MPH, AND AFTER TRYING TO APPLY BRAKES TO REMOVE CRUISE CONTROL, VEHICLE ACCELERATED TO 70MPH ON TWO OCCASIONS. DEALER NOTIFIED AND IS WAITING FOR PART WHICH IS NOT IN STOCK.*AK *TT

CONSUMER STATES SHE NOTICED A KNOCKING NOISE IN THE ENGINE AT ABOUT 10,000 MILES, CONSUMER WAS INFORMED THAT FORD WAS AWARE OF THE PROBLEM, BUT HAD NO FIX.*JB

THE TRUCK BURST INTO FLAMES 2 MINUTES AFTER BEING SHUT OFF. VEHICLE COMPLETELY TOTALED.*AK

SHORTLY AFTER PURCHASING THE VEHICLE USED WITH 16000 MILES, I BEGAN TO NOTICE A VIBRATION AND RATTLING SOUND WHILE AT IDLE. IT APPEARS TO HAPPEN MORE OFTEN WHEN THE A/C COMPRESSOR IS RUNNING, CAUSING THE IDLE RPM'S TO BE EVEN LOWER. AT THIS LOW IDLE SPEED OF AROUND 500-600 RPM, THE VIBRATION AND RATTLING OCCURS AND ONLY STOPS IF THE RPM'S ARE INCREASED. AND WHILE DRIVING RECENTLY WITH 32600 MILES ON THE VEHICLE, THE RPM'S SEEMED TO BE ABNORMALLY HIGH, RESULTING IN INCREASED BRAKING EFFORT TO SLOW THE VEHICLE, AND AT STARTUP OF THE ENGINE, INITIAL IDLE SPEEDS OF UP TO 2500 RPM. ENGINE TEMPERTURE WAS ALSO NOTED TO BE ABOVE THE TYPICAL OPERATING TEMPERATURE AND COULD ONLY BE LOWERED BY SETTING THE HEATER & FAN ON HIGH TO REMOVE HEAT FROM THE COOLANT. NLM

AT SPEEDS OVER 60 MPH VEHICLE INTERMITTENTLY BUCKS FOR A FEW SECONDS, FEELS LIKE IT'S NOT SHIFTING RIGHT. ALSO DIFFICULT TO STEER AT THAT TIME.*AK

I PROCEEDED INTO A NO-TOUCH CAR WASH ON 16 MAR 02, TEMP. WAS APPROX. 36 DEGRESS ABOVE ZERO, WHEN THE FIRST COAT OF SOAP HIT THE REAR WINDOW, THE WHOLE WINDOW IMPLODED INSIDE OF MY EXPLORER. THE CAR WASH DID NOT HIT THE VEHICLE JUST THE SOAP . *AK ERO

THIS EXLORER/EDDIE BAUER WAS LEASED BRAND NEW. I HAVE HAD NOTHING BUT PROBLEMS BEGINNING WITH THE FIRST WEEK OF HAVING IT (IE. STALLING, SHUTTING OFF, ENGINE FAILURE, EXCESSIVE WIND NOISE, WINDOW/RADIO REPLACEMENT, INACCURATE FUEL READINGS ETC..). I HAVE BEEN BOUNCED BACK AND FORTH BETWEEN THE SERVICE AND SALES DEPT. OF THE DEALSHIP. THEIR FAVORITE ANSWER TO A PROBLEM IS, "WE ARE UNABLE TO DUPLICATE CONSUMER CONCERN." HELLO!!!!, THIS IS WHY YOU GET PAID THE BIG BUCKS! I AM NOT AN ENGINEER OR SAVY WITH VEHICLE TERMINOLOGY. HOWEVER, I THINK I'M SMART ENOUGH TO KNOW THERE IS A MAJOR PROBLEM HERE. I AM A SINGLE PARENT WHO IS CONCERNED FOR MYSELF AND CHILD'S SAFETY. THIS HAS BEEN A NIGHTMARE FOR ME AND I AM REACHING OUT TO WHOMEVER WILL LISTEN TO MY CONCERNS. *AK

ENGINE IS MAKING A LOUD KNOCKING NOISE. DEALER HAS TRIED TWICE TO DIAGNOSE PROBLEM. DEALER WAS CONTACTED. *AL *YD

WHILE TRAVELING ON HIGHWAY VEHICLE WILL SWAY TO LEFT AND RIGHT OF HIGHWAY. DEALERSHIP IS AWARE OF PROBLEM. *AK

VEHICLE SWAYS TO LEFT AND RIGHT WHILE TRAVELING ON HIGHWAY. VEHICLE WAS TOP HEAVY. THE DEALERSHIP IS AWARE OF THE PROBLEM.

VEHICLE WAS INVOLVED IN A 5 MPH REAR END COLLISION, HITTING A TREE. DRIVER AND PASSENGER SEATS COLLAPSED BACKWARDS. *AKJG

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40-45 MPH WITH A TREE, AND NEITHER AIR BAG DEPLOYED. *AK CONSUMER ADDS THAT THE AIRBAG SENSOR BRACKET WHICH IS 4 INCHES LONG FOLDED AROUND, THUS NOT DEPLOYING THE AIR BAGS, HAD THE SENSORS BEEN PLACED ON THE FRAME ON A SHORTER BRACKET THEY WOULD HAVE DEPLOYED, ONE PERSON WAS INJURED IN ACCIDENT. *TT

WHILE TRAVELING 50 MPH, CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION, HITTING A TREE WITH FRONTAL DAMAGE, THE AIR BAGS DID NOT DEPLOY AT ANY TIME.*AK. CONSUMER WAS INFORMED BY MANUFACTURER THAT THEY WERE NOT LIABLE FOR AIR BAGS IN AN ANCCIDENT.*JB

WHEN TRIED TO PUT VEHICLE INTO REVERSE, MADE LOUD NOISE, AS STEPPING ON GAS, CAR WOULD NOT MOVE. HOWEVER VECHILE WILL GO INTO DRIVE. *AK

DEALER HAD TO REPLACE MULTI-FUNCTION SWITCH FOR SECOND TIME BECAUSE OF SMOKE COMING FROM STEERING COLUMN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

CONSUMER WAS DRIVING WITH CRUISE CONTROL ON AT 60 MPH AND VEHICLE STARTED TO ACCELERATE WITHOUT COMMAND FROM 60 TO 85 MPH. CONSUMER APPLIED BRAKES,AND VEHICLE WOULD NOT SLOW DOWN. APPLIED ON OFF BUTTON, BUT IT WOULD NOT WORK, HIT EMERGENCY BRAKE, AND VEHICLE SLOWED DOWN. *AK

TRANSMISSION SLIPS WHEN SHIFTING TO OVERDRIVE AT 50-55MPH. *AK

AFTER PURCHASE OF FIRESTONE 235/75R15 WILDERNESS AT TIRES (DOT # 8XHL), CONSUMER FOUND TREAD CAPS HAD A SAW TOOTH SHAPE MEASURING ABOUT 3/4 INCH CROSSWISE AND A DEEP CRACK IN THE TREAD CAP, CONSUMER REPLACED TIRES AFTER RECALL NOTICE AND WAS REIMBURSED. *TT

THE AIRBAG WARNING LIGHT ILLUMINATED, TAKEN IN FOR WARANTY REPAIR, HAD SEVERAL WIRING HARNESSES REPLACED AND THE SIDE AIRBAG. *JG

ENGINE CHECK LIGHT COMES ON FREQUENTLY. FORD SAYS IS NORMAL AND OVER 100 THINGS COULD CAUSE IT. SERVICE PEOPLE SAY LOOSE GAS CAP OR FILL WHILE RUNNING COULD CAUSE. CHARGED $86 TO RUN TEST TO DETERMINE NOTHING IS WRONG.GAS CAP MIGHT HAVE BEEN LEFT LOOSE AFTER FILL...FORD HAS A SIGNIFICANT, FREQUENT PROBLEM WITH ENGINE LIGHT AND SHOULD BE RESPONSIBLE TO TAKE CARE OF THESE NUISANCE INSTANCES WITHOUT CHARGE TO CUSTOMERS...ESPECIALLY WHILE UNDER WARRANTY. *AK

CONSUMER HAS HAD A LENGTHY HISTORY OF SERVICE WORK PERFORMED ON THIS VEHICLE SINCE DAY OF PURCHASE, PROBLEMS ARE CENTERED AROUND THE STEREO UNIT. THE UNIT WOULD MAKE CD'S AND TAPES SO HOT THAT THEY BURN WHEN TOUCHING THEM TO REMOVE FROM STEREO SYSTEM. (ATTORNEY ON BEHLAF OF CLIENT. *JG

WHILE DRIVING AND MAKING A LEFT HAND TURN VEHICLE HESITATES AND VIBRATES IN FRONT END. DRIVER STATES IT FEELS LIKE GEARS ARE NOT ENGAGING PROPERLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

WHEN STARTING UP VEHICLE AIRBAG LIGHT WOULD COME ON, LIGHT STAYS ON ALL THE TIME WHILE DRIVING. HAD LIGHT FIXED SIX TIMES AND PROBLEM STILL EXISTS. *AK *SLC

ELECTRICAL SYSTEM IS CAUSING INTERMITTENT OPERATION OF INTERIOR LIGHTS/ INSTRUMENT PANEL FUNCTIONS, AND WINDSHIELD WIPERS. DEALERSHIP EXAMINED VEHICLE, BUT COULD NOT DETERMINE CAUSE OF PROBLEM. VEHICLE WAS NOT AFFECTED BY RECALL CAMPAIGN 00V072000/ ELECTRONIC FUNCTIONS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

WHEN STARTING UP VEHICLE AIR BAG LIGHT REMAINS ON UNTIL VEHICLE IS TURNED OFF. HAVE BEEN TO DEALER FOR REPAIRS SEVERAL TIMES.*AK CONSUMER ALSO STATRED THE TURN SIGNALS AND HAZARD LIGHTS WERE INOPERATIVE, DEALER REPLACED THE MULTI-FUNCTION SWITCH, ALSO THERE WAS AN UNUSUAL NOISE COMING FROM THE ENGINE COMPARTMENT,AND THERE WAS ALSO SMOKE COMING FROM THE UPPER STEEING COLUMN.*SLC

THERE WAS A VERY LOUD NOISE COMING FROM ENGINE. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE ENGINE LIFTERS. 5 DAYS LATER, PROBLEM REOCCURRED. VEHICLE HAS HAD 4 ENGINES IN LAST TWO YEARS. *AK ON SEVERAL OCCASIONS, THE CHECK ENGINE SOON LIGHT CAME ON. DEALER REPLACED CAM SENSOR AND GAS CAP. HOWEVER LIGHT CAME ON AGAIN. OCCASIONALLY THERE IS A ROUGH IDLE AND VEHICLE FEELS AS IF IT IS ABOUT TO STALL. DEALER REPLACED CYLINER HEAD GASKET. TRANSMISSION SLIPPING. DEALER FOUND 2 3 SHIFT VALVES STICKING. *TT

WHILE TRAVELING APPROXIMATELY 40 TO 50 MPH A VEHICLE IN FRONT OF HIM CAME TO AN ABRUPT STOP. AS A RESULT, CONSUMER'S VEHICLE REAR ENDED THE STOPPED VEHICLE AND BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER RECEIVED HEAD, NECK, AND BACK INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY DEALERSHIP OR INSURANCE COMPANY TO DETERMINE REASON FOR THE AIR BAG FAILURE. *AK ANOTHER AUTO SPECIALIST EXAMINED THE VEHICLE AND DETERMINED THAT THE FAILURE OF THE AIR BAGS TO DEPLOY WAS DUE TO THE COMPUTER FAILURE. *YH

WHILE TRAVELING RPMS WENT WAY UP TO NUMBER SIX. APPLIED BRAKES AND VEHICLE WAS STILL GOING. SHE COULD STOP ITBY TURNING VEHICLE OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK

VEHICLE WAS MAKING A SQUEALING NOISE. WHEN TURNING VEHICLE NOISE WOULD GET LOUDER. CONTACTED DEALER,AND DEALER STATED IT WAS UPPER CONTROL ARM. CONTACTED FORD, AND FORD DECIDED TO LEAVE IT AS AN OPEN CASE.*AK THE BALL JOINT AND UPPER CONTROL ARM ON THE DRIVER SIDE IS WHAT FAILED. *JB

VEHICLE STALLED AT ANY SPEED, MOSTLY ON LONG TRIPS. VEHICLE TAKEN TO DEALER NUMEROUS TIMES, COULD NOT FIND A PROBLEM. ONCE WARRANTY HAD EXPIRED DEALER REPLACED A VALVE, AND VEHICLE HAS NOT STALLED SINCE.*AK

MY EXPLORER CAUGHT ON FIRE WHILE PARKED IN MY PARKING LOT. I HADN'T DRIVEN IT FOR OVER TEN HOURS. THE FIRE INSPECTOR SAYS THE FIRE STARTED IN ENGINE SOMEWHERE. *AK

THIS COMPONENT CONTROLS THE OPERATION OF THE TWO FRONT AIRBAGS. THIS WIRE HARNESS JUST STOPPED WORKING. *AK

TIMING TENSIONER WAS FIXED UNDER RECALL A YEAR AGO. CURRENTLY, WHEN STARTING UP VEHICLE, IT SOUNDED LIKE 2 PIECES OF METAL HITTING TOGETHER. CONTACTED DEALER, AND DEALER STATED NOTHING THEY COULD DO. THIS WAS COMMON AMONG EXPLORERS. PLEASE ADD VIN? *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE VEHICLE WOULD CRANK AND THEN IMMEDIATELY DIE. IN ORDER TO KEEP IT RUNNING YOU WOULD HAVE TO INCREASE THE RPMS TO ABOVE 1500. YOU WOULD HAVE TO HOLD DOWN THE BRAKE AND ACCELERATE AT THE SAME TIME TO BE ABLE TO DRIVE. THIS HAPPENED TWICE. I TOOK THE VEHICLE TO A LOCAL SHOP SINCE FORD CLAIMED THEY DID NOT KNOW WHAT THE PROBLEM COULD BE. AFTER EXPLAINING THE SITUATION THE MECHANIC INFORMED ME THAT HE WAS 99% SURE IT WAS THE ELECTRONIC IDLE CONTROLLER BECAUSE HE HAD REPLACED SEVERAL OF THEM ON EXPLORERS WHICH CORRECTED THE PROBLEM. THIS IS A POTENTIAL DANGEROUS SITUATION IF YOU ARE NOT AWARE OF HOW TO OVER COME THE SITUATION IN A TIME OF CRISIS. I BELIEVE THAT FORD HAS A MAJOR PROBLEM HERE THAT NEEDS TO BE INVESTGATED BEFORE SOMEONE IS SERIOUSLY INJUED OR POSSIBLE KILLED. THE COST TO REPAIR WAS APPROXIMATELY $175.00, HOWEVER I SPENT ANOTHER $100.00 CHANGING FILTERS AND CLEANING INJECTORS THINKING IT WAS A FUEL PROBLEM.*AK

VEHICLE WAS PARKED WITH ENGINE RUNNING, PARK BRAKE NOT APPLIED, AND VEHICLE SUUDDENLY WENT BACKWARD, KNOCKING CONSUMER OVER , WENT 75 FEET ACROSS STREET AND HIT A HOUSE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 3000.00. *AK

THERE WAS A NOISE ON LEFT SIDE COMING FROM FRONT OF VEHICLE. CONTACTED DEALER, AND DEALER GAVE CONSUMER ANOTHER VEHICLE. *AK

VEHICLE WILL STALL WHILE DRIVING AND WHEN STARTING, VEHICLE BACK UP AND WILL STALL AGAIN. CONTACTED DEALER, AND DEALER STATED NOTHING WAS WRONG. PLEASE ADD VIN. *AK