2000 Ford Explorer complaints

CONSUMER WAS INVOLVED IN A SIDE COLLISION ACCIDENT, NEITHER THE 4 AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAS BEEN NOTIFIED. PH *TT

TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH

WHILE DRIVING AT 55 MPH ELETRICAL SYSTEM COMPLETELY WENT OUT. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

TRANSMISSION SEEMS TO SLIP BEFORE ENGAGING, O/D LIGHT IS FLASHING

I CURRENTLY DRIVE A 2000 FORD EXPLORER 6 CYL. 2 WHEEL DRIVE W/ GOODYEAR WRANGLER RT/S TIRES. I WAS RECENTLY NOTIFIED BY MIDAS OF ORLAND PARK AFTER HAVING MY FRONT BRAKES REPLACED THAT THE FRONT PASSENGER TIRE HAS A BELT THAT HAS SHIFTED. MY TIRES WERE REPLACED DUE TO THE RECALL OF THE FIRESTONE TIRES. AT THAT TIME I HAD ROUGHLY 16,000 MILES ON THE SUV. AT THE PRESENT TIME I HAVE JUST UNDER 40,000 MILES ON THE SUV. I DID NOT NOTICE THAT THE TIRE WAS BAD MAINLY DUE TO THE FACT THAT THE FORD EXPLORER IS A VERY ROUGH RIDE. I DO NOT GO OFF ROADING WITH THIS VEHICLE NOR DO INTENTIALLY HIT LARGE BUMPS OR POT HOLES AT A RAPID SPEED. I AM NOT ONLY DISAPPOINTED WITH THE PERFORMANCE OF THE VEHICLE BUT ALSO WITH THE PERFORMANCE OF THE TIRES. SINCE THE EXPLORER RIDES ROUGH (A SIDE TO SIDE WOBBLING MOTION) I CAN SEE WERE MANY ACCIDENTS OCCURED. THE OWNER OF THE VEHICLE IS UNABLE TO DETECT A DEFAULT IN THE TIRE. THE QUESTION I POSE IS, IS FORD AT FAULT BECAUSE OF THERE INADEQUATE ENGINEERING AND UNSTABE SUSPENSION OR IS GOODYEAR AT FAULT FOR THE MANUFACTURING OF FAULTY TIRES?

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED. TS

WHILE DRIVING THE CONSUMER NOTICED THAT THE DRIVER SIDE HEATED SEAT WIRE WAS OVERHEATING AND EVENTUALLY BURNED, THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. NLM

CONSUMER STATES WHEN STARTING THE VEHICLE THE ENGINE WOULD MAKE A TICKING SOUND. CONSUMER STATES ENGINE IS NO LONGER ANY GOOD. DEALER NOTIFIED. TS

PURCHSED VEHICLE NEW. AFTER 6000 MILES ENGINE DEVELOPED A RATTLING SOUND WHEN COLD. DEALER REPLACED ENGINE AND NEW ENGINE MAKES SAME SOUND AFTER 6000 MILES. DEALER SAYS IT IS A CHARACTERISTIC OF THE OHV ENGINE. IF SO, WHY DID THEY REPLACE IT IN THE FIRST PLACE.

CONSUMER STATED THAT PARKED VEHICLE WAS HIT ON THE DRIVER'S SIDE DOOR BY ANOTHER CAR TRAVELLING APPROXIMATELY 25-30MPH. CONSUMER'S DRIVER'S SIDE AIRBAG DID NOT DEPLOY. COLLISION CAUSED OVER $3500 WORTH OF DAMAGE TO VEHICLE. TS

CONSUMER STATE WHILE TRAVELING WITH SPEED CONTROL ON SPEED CONTROL WOULD NOT DISENGAGE CAUSE CONSUMER APPLIES FORCE TO BRAKE TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS

STEERING KNUCKLE BROKE WHILE DRIVING 25MPH VEHICLE LOSS STEERING CONTROL AND HIT A TREE . DEALER AND MANUFACTURER NOTIFIED TS

VEHICLE INVOLVED IN A FRONTAL COLLISION WITH A TREE. BOTH FRONTAL AIRBAGS DID NOT DEPLOYED. DEALER AND MANUFACTURER NOTIFIED. TS

REPEATED FAILURE OF BRAKE PADS AND ROTORS, FRONT AND REAR, LEFT AND RIGHT, AFTER NORMAL REPLACEMENT OF ORIGINAL BRAKES AT 35K (FRONT) AND 43K (REAR) MILES. ROTORS ARE WARPING EVERY 3-8000K MILES, RESULTING IN EXTREME VIBRATION AND EXTENDED STOPPING DISTANCE DURING BRAKING. THIS WITH DISCS WEARING EXCESSIVELY, RESULTING IN BLACKENED RIMS AFTER LESS THAN 1000 MILES OF DRIVING. SINCE DECEMBER 2001 (20K MILES), BRAKES AND ROTORS HAVE BEEN REPLACED 5 TIMES. MY DRIVING HABITS HAVE NOT CHANGED DURING THIS PERIOD. PROBLEMS ONLY BEGAN AFTER REPLACMENT OF ORIGINAL BRAKES. DEALER IS NOW INSISTING I PAY FOR ALL REPAIRS. WHICH WOULD MEAN A COMPLETE BRAKE JOB EVERY 2 MONTHS OTHER COMPLAINTS OF THIS NATURE EXIST. (IE, ODI #'S 766490, 722010, 753303, 8012462, 764972)

CONSUMER STATES THAT WHEN CHANGING LANES AT 55MPH AND WITHOUT WARNING CONSUMER LOST STEERING CONTROL CAUSING AN ACCIDENT. DEALER NOTIFIED. TS

WHILE THE CONSUMER WAS DRIVING WITH CRUISE CONTROL ON AT 63 MPH THE VEHICLE SLOWED DOWN, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STALLED. *YH

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE MOTOR STARTED RACING AND THE CONSUMER LOST CONTROL OF THE VEHICLE CAUSING AN ACCIDENT. DEALER NOTIFIED TS

CONSUMER STATES OF HAVING PROBLEMS WITH THE TRANSMISSION. DEALER WAS CONTACTED. TS

THE BRAKE LIGHTS DO NOT COME ON UNDER LIGHT BRAKING, DEALER SHOWED ME THAT THIS HAPPENS ON OTHER VEHICLES HE HAD ON HIS LOT. DEALER IS UNABLE TO FIX, I CONTACTED FORD CUSTOMER SERVICE, FILE 1495490060, AND FORD REQUESTED THAT I TEST OTHER SIMILAR VEHICLES, I DID, AND ONCE I CONFIRMED TO FORD THAT THE OTHER VEHICLES EXIBITED THE SAME PROBLEM FORD TOLD ME THAT THERE WAS NOTHING THEY WOULD DO AS THE OPERATION IS NORMAL. SINCE SEEING THE PROBLEM ON MY FORD EXPLORER I HAVE NOTICE THAT MANY FORD EXPLORERS STOPPED AT TRAFIC LIGHTS DO NOT HAVE ANY BRAKE LIGHTS ON. IS THIS THE SAME PROBLEM AS I AM SEEING? FORD DOES NOT APPEAR TO CARE. DT

SPEED CONTROL SET AT 67 MPH. WOULD NOT DISENGAGE WHEN BRAKE TAPPED. HIT "OFF" BUTTON SEVERAL TIMES AND APPLIED HEAVY PRESSURE TO BRAKE PEDAL. ENGINE RACED TO 4000 RPM, ABS ENGAGED, VEHICLE SLOWED TO 55 MPH AND SPEED CONTROL DISENGAGED. SERIOUS SAFETY CONCERN. DT

CONSUMER STATES THAT THE CRUISE CONTROL WOULD NOT DISENGAGE AND THE CRUISE CONTROL SWITCH WOULD NOT TURN OFF WHILE DRIVING 70 MPH. VEHICLE AT THE DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM

CONSUMER HAS HAD THREE AUTOMATIC TRANSMISIONS INSTALLED. THE PROBLEM IS STILL OCURRING. PLEASE PROVIDE FURTHER INFORMATION. *MR

WHILE DRIVING, THE LEFT REAR TIRE EXPERIENCED A BLOWOUT WHERE THE TREAD MEETS THE SIDEWALL. CONSUMER IS SEEKING REIMBURSEMENT FOR THE PURCHASE OF NEW TIRES. FORD REPLACED THE FIRESTONE TIRES WITH THE GENERAL TIRES AND DIDN'T WANT TO REPLACE ALL FOUR TIRES LIKE SHE ASKED. CONSUMER WAS AWARE OF THE BLOWOUT PROBLEMS WITH GENERAL TIRES. GENERAL AMERI 660 AS SIZE/D255/70R16, DOT NUMBER ADCU DB2 *SCC

WHILE DRIVING 45MPH FUEL CONNECTOR WIRE ON PASSENGER'S SIDE DISCONNECTED AND CAR SHUT OFF.*AK THE ENGINE WOULD NOT STAY RUNNING AFTER START UP AT IDLE DUE TO IDLE AIR CONTROL VALVE ASSEMBLY FAILURE. THE VALVE WAS REPLACED. *YH

TROUBLE STARTING. HAD TO REPLACE IDLE AIR CONTROL MOTOR.*AK

TWO OF THREE EXPLORERS I TEST DROVE HAD THIS SAME PROBLEM. THIS ONE WHICH THE DEALER REPARED AND A 1999 MODEL WHICH I REPORTED TO THE DEALER. I ALSO HAD 2 IDENTICAL FAILURES ON A 1992 MERCURY SABLE WHICH FORD CREDITED AGAINST THE 1995 WINDSTAR I CURRENTLY HAVE IN THE SHOP FOR THIS SAME PROBLEM. NO SAFETY DEFECT LISTED. *AK

I WAS TRAVELING ON I 69 NEAR INDIANAPOLIS, IN, WHEN LEFT REAR TIRE BLEW OUT AT THE AREA WHERE TREAD MEETS SIDEWALL. I NEARLY LOST CONTROL OF VEHICLE BUT WAS ABLE TO SLOW AND GET OFF ROAD, NEARLY REAR ENDED BY A LARGE SEMI TRUCK FOLLOWING TOO CLOSLEY. THESE TIRES WERE REPLACEMENT BY FORD MOTOR BECAUSE OF THE PROBLEM WITH FIRESTONE ORIGINAL EQUIPMENT TIRES. I WAS AFRAID TO DRIVE WITH THESE GENERAL TIRES BECAUSE OF THE BLOWOUT. I REQUESTED THE FORD DEALER WHO REPLACED THE FIRESTONE TIRES WITH GENERAL TIRES TO REPLACE ALL 4 TIRES WITH NEW TIRES, BUT THEY REFUSED. I WAS TOLD THAT IF THEY REPLACED TIRES IN THESE SITUATIONS THEY WOULD HAVE TO GO OUT OF BUSINESS. IT SEEMS THEY ARE MORE CONCERNED WITH THEIR FINANCES THAN THE SAFETY OF MYSELF AND MY FAMILY. I HAVE SINCE PURCHASED 4 NEW MICHELIN TIRES AT MY OWN EXPENSE AND FEEL MUCH SAFER. I WAS DISAPPOINTED WITH THE WAY I WAS TREATED IN THIS MATTER, IT WAS NOT THROUGH ANY FAULT OF MY OWN. THE DEALER EVEN SUGGUESTED THAT I MAY HAVE CAUSED DAMAGE TO THE TIRES WHEN PARALLEL PARKING BY HITTING THE CURB, BUT I DO NOT PARALLEL PARK THIS VEHICLE AND I AM THE ONLY DRIVER. I THINK FORD SHOULD REIMBURSE ME FOR THE $600 I SPENT SO I MAY DRIVE A SAFE VEHICLE.*AK

PREMATURE FAILURE OF BRAKE PADS AND ROTORS. THIS IS THE SECOND TIME ROTORS HAVE BEEN REPLACED ON THIS VEHICLE. THIS VEHICLE SEEMS TO EAT PADS.*AK

HESITATION AFTER STOPPING. *AK

TRANDSMISSION FAILED, REPLACED BY DEALER, FAILED AGAIN, NOW CURRENTLY AT DEALERSHIP WITH ANOTHER FAILURE. *AK

THE VEHICLE IS NOW AT THE DEALERS GETTING A WHOLE NEW ENGINE REPLACED AND THEY ARE REQUIRING THAT I PAY HALF THE COST. I WANT FORD TO BY THIS LEMON BACK. I CAN NOT AFFORD THIS CAR ANYLONGER WITH ALL OF THE MAJOR PROBLEMS ITS GIVING ME.*AK

I PREVIOUSLY OWNED A 1998 EXPLORER THAT HAD THE SAME PROBLEM I AM HAVING WITH MY 2000 EXPLORER. FROM TALKING WITH THE FORD DEALER MECHANIC, THIS IS A WIDESPREAD PROBLEM THAT IS OCCURRING AFTER 30,000 MILES THAT IS A POTENTIALLY DANGEROUS SITUATION. THE PROBLEM IS UPON STARTUP OF THE VEHICLE, THE ENGINE WILL CRANK, AND WHEN THE IGNITION KEY IS RELEASED, THE ENGINE DIES IMMEDIATELY. THE ONLY WAY TO KEEP THE ENGINE RUNNING IS TO KEEP ONE FOOT ON THE GAS PEDAL DEPRESSED. TO DRIVE THE VEHICLE ONE FOOT MUST BE ON THE GAS AND ONE ON THE BRAKE TO KEEP THE ENGINE FROM STALLING. THIS IS PRESENTING A POTENTIALLY DANGEROUS SITUATION AND FORD IS QUITE AWARE OF IT, BUT DOING NOTHING IN THE FORM OF A RECALL OR SAFETY BULLETIN TO CONSUMERS. FORTUNATELY MY 1998 FIRST FAILED UNDER WARRANTY, BUT MY 2000 HAPPENED AFTER MY 36,000 MILE WARRANTY. THE PROBLEM OCCURS INTERMITTENTLY BUT FREQUENT AT TIMES, AFTER DRIVING SEVERAL MILES, IT WOULD CORRECT ITSELF. I THINK FORD NEEDS TO ADDRESS THIS PROBLEM AND DO ANY REPAIRS AT NO COST TO THE OWNER. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**766061

WHILE DRIVING DRIVER'S SIDE SEATBACK BOLT BROKE, AND BACK WENT ALL THE WAY BACK TO THE FLOOR OF VEHICLE.*AK

WHILE DRIVING AND WITH NO WARNING, THE LEFT REAR TIRE SIDEWALL STARTED TO SEPARATE, CAUSING A TIRE BLOWOUT. DEALER NOTIFED. SIZE P235 175R15, DOT6#M6HLFNWR2801. *AK THE VEHICLE STARTED TO SWAY TO THE LEFT-2 TIMES. THE CONSUMER'S HUSBAND THEN STARTED TO DECELERATE, AND ON THE THIRD TIME THE LEFT REAR TIRE EXPLODED. THE VEHICLE WAS VERY DIFFICULT TO CONTROL, AND DAMAGE WAS DONE TO THE PANEL(VENT PEELINGS), AND THE TIRES/RIMS NEEDED TO BE REPLACED. (OTHER) PROBLEMS IN DETAIL ARE AS FOLLOWED: THE WHEEL/TIRES WERE OUT OF ROUND, THERE WAS A VIBRATION FROM THE DRIVE SHAFT, STEERING/EXCESSIVE TIRE WEAR, AND THE ENGINE THERMOSTAT IS STICKING. *SCC

THE GOODYEAR WAS A REPLACEMENT FOR THE WILDERNESS AT RECALLED BY FORD. THAT WAS DONE WHEN ODOMETER READ 9,720. JUST OVER 12% TREAD WEAR ON GOODYEAR. I BELIEVE ALL THE GOODYEARS ARE UNSTABLE AS FORD HAS DISCONTINUED (IN ONLY 1 YEAR) ROAD HAZARD COVERAGE ON ANYTHING BUT THE HIGHEST LEVEL OF EXTENDED WARRANTY.*AK

INTERMITTENTLY VEHICLE STARTED TO SHAKE AND HESITATE. WHEN THIS HAPPENED, ENGINE BEGAN TO KNOCK EXCESSIVELY. DEALERSHIP INSISTED THIS WAS THE CHARACTERISTIC OF THE ENGINE, AND DOESN'T KNOW HOW TO REMEMDY THE CONDITION. *AK IN ADDITION VEHICLE STALLED OUT TWICE. *TT

WHILE DRIVING AND PUTTING ON TURN SIGNAL, TURN SIGNAL FAILED AND SMOKE STARTED TO COME FROM STEERING COLUMN. DEALER NOTIFIED. *AK

WHILE DRIVING 60 MPH TOOK FEET OFF ACCELERATOR PEDAL AND CAR SPEEDED UP TO ABOUT 95MPH, CAUSING LOSS OF CONTROL.*AK CONSUMER HAD TO USE BOTH FEET ON THE BRAKES TO TRY AND STOP THE VEHICLE. THE ENGINE KEPT RUNNING FULL THROTTLE PULLING THE VEHICLE THRU THE BRAKING EFFORT. CONSUMER DIALED 911 FOR HELP. CONSUMER WAS ADVISED TO PLACE THE VEHICLE IN NEUTRAL TO AID IN THE SLOWING OF THE VEHICLE. THE ENGINE CONTINUED TO WIND OUT AT FULL FORCE. THE VEHICLES MOMENTUM PULLED CONSUMER THROUGH A RED LIGHT TO A SMOKING STOP. CONSUMER HAS REQUESTED THE TAPE AS EVIDENCE. *JG

WHEN SHIFTING INTO REVERSE TRANSMISSION WOULD SIMULTANEOUSLY SHIFT INTO FORWARD. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER CONTACTED WORLD FORD AND THEY REFUSED ANY ADJUSTMENTS. THEY ACKNOWLEDGED THAT THERE IS A PROBLEM AND THAT THE DESIGN HAS BEEN CHANGED TO CORRECT IT. *JG

THIS IS THE SECOND FORD EXPLORER I HAVE OWNED. I NEVER HAD A BRAKE JOB PERFORMED ON THE FIRST EXPLORER. ON THE 2000 EXPLORER (MY SECOND EXPLORER), THIS IS THE THIRD TIME MY VEHICLE HAS HAD ITS BRAKES REPAIRED. MY DRIVING HABITS HAVE NOT CHANGED DURING THE OWNERSHIP OF THE VEHICLE. THE FIRST REPAIR WAS AT 21801MILES. THE SECOND REPAIR WAS AT 22490 MILES. THE THIRD REPAIR WAS AT 33575 MILES.*AK

WHILE DRVING AT 10 MPH, CONSUMER ACCIDENTLY ACTIVATED THE RESUME CRUISE CONTROL WHICH WAS PREVIOUSLY ON, AND VEHICLE SUDDENLY ACCELERATED, HITTING A CONCRETE WALL. MINOR INJURIES SUSTAINED. *TT

WHILE CHILD WAS IN SEAT BELT ANCHOR AND LATCH GOT STUCK AND BELT TIGHTENED WHEN CHILD MOVED.*AK

CRUISE CONTROL STUCK - DEALER TREATING AS RECALL PER FORD RECALL #99S09 DEALING WITH STICKING CRUISE CONTROL. CRUISE CONTROL WOULD NOT RELEASE THROTTLE (BRAKES OR OFF SWITCH FOR CRUISE CONTROL) - VEHICLE HAD TO BE PUT INTO NEUTRAL, STOPPED AND THEN ENGINE STOPPED. THIS IS A POTENTIALLY FATAL DESIGN ERROR. THE CRUISE CONTROL SERVO NEEDS TO RELINQUISH CONTROL OF THE VEHICLE THROTTLE ONCE BRAKES OR OFF SWITCH ENGAGED. IT SEEMS TO BE A RE-OCCURENCE OF THE PREVIOUS PROBLEM OR AN EXTENSION OF THE PREVIOUS PROBLEM. VEHICLE BUILD DATE WAS 12/06/00, PER DEALER.*AK

THE BRAKE BOOSTER FAILS INTERMITTENTLY AND CAUSES AN APPROXIMATE 90% LOSS OF BRAKING POWER. THE PEDAL IS HIGH AND FIRM BUT NO BRAKING POWER. THE EFFECT IS THE SAME AS WHEN THE BRAKES ARE PUMPED WITH THE ENGINE OFF CAUSING A LOSS OF VACUUM AND POWER ASSIST. IT DOES NO OCCUR WHEN THE DEALER SERVICE TESTED THE VEHICLE SO NO FIX AS YET.*AK

WINDSHIELD WIPERS WORK INTERMITTENTLY, CUT OFF AT ANYTIME, ALMOST CAUSING AN ACCIDENT.*AK

WHILE SITTING INSIDE OF VEHICLE AND WITHOUT PRIOR WARNING DRIVER'S SIDE SEAT BROKE. AND DRIVER WENT BACKWARDS TOWARD THE REAR SEAT. DEALERSHIP WAS AWARE OF PROBLEM.JLG.

I WAS LUCKY. I JUST CAME HOME, PARKED CAR. WHEN I WENT INTO THE BACK SEAT AND TOUCHED THE BACK OF THE DRIVER SEAT IT COLLAPSED. IF I WERE STILL DRIVING I COULD HAVE CAUSED AND ACCIDENT AND BEEN POSSIBLY KILLED WITH MY CHILDREN IN THE VEHICLE. THE BACK OF THE SEAT JUST COLLAPSED*AK

WHEN STOPPING THERE IS GRINDING NOISE. DROVE TO DEALER, WHO STATED THAT ROTORS WERE COMING APART. ROTORS CRUMBLE UP IN CONSUMER'S HAND. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHEN PARKING VEHICLE ON AN INCLINE, GAS GAUGE WILL READ INCORRECTLY. ONCE VEHICLE IS MOVING AGAIN GAS GAUGE KEEPS READING INCORRECTLY. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES. DEALER INSISTS THAT THIS IS HOW THE GAS GAUGE WORKS.*AK. ALSO THE POWER TRAIN CONTROL MODULE WAS REPLACED, THE FUEL INJECTION SYSTEM WAS REPLACED, CONSUMER STATES IF SHE FILLS THE GAS TANK UP, 150 MILES LATER IT WILL BE A HALF TANK, AND THEN IF SHE HITS A BUMP IN THE ROAD THE NEEDLE WILL READ FULL, THE FUEL TANK SENDER, SENDING UNIT AND INSTRUMENT CLUSTER HAVE BEEN REPLACED.*JB

CONSUMER STATES MANUFACTURER DESIGNED THE TETHER HARDWARE FOR A CHILD SAFETY SEAT TO TAILOR THE FRONT SEAT INSTEAD OF THE BACK. BY LAW IT IS RECOMMENDED CHILDREN 12 AND UNDER ARE TO BE BUCKLED IN THE BACK SEAT. THAT IS THE SAFEST PLACE. THE CHILD SAFETY SEAT IS NOT OPERABLE FOR BACK SEAT OCCUPANTS. *JG