Owners filed 78 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.
When it fails
05900059,000 milesMedian miles at failure
52 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
8
0
2
0
Engine and Engine Cooling › Engine
5
0
0
0
Structure › Body
4
0
0
0
Power Train
4
0
1
0
Vehicle Speed Control
3
0
1
0
Steering
3
0
0
0
Power Train › Automatic Transmission
3
0
0
0
Engine and Engine Cooling
3
0
1
0
Air Bags
3
1
0
3
Tires › Sidewall
2
0
0
0
1 safety recall
Part 573 reports
Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
What owners reported
Newest filings
Service Brakes
Filed Sep 14, 2021MO
Drivers side rear brake line developed a hole caused by the emergency brake cable rubbing against it causing all the brake fluid to leak & the brakes failed. Fortunately my husband was driving on our rural road & not out on the main highway. We have not been able to get it repaired yet.
Air BagsCrash3 injured
Filed Jun 15, 2021TX
The driver was driving down the expressway and her back tire blew out causing her vehicle to spiral out of control and the vehicle then flipped and started rolling downhill, the vehicle airbags did not deploy in the vehicle at all. The driver and her mother are in critical condition. Yes, the safety of others safety was put at risk. I did contact Ford Manufacturer on her behind of the airbags and they said there is nothing they can do for her with the vehicle being totaled out. But my main problem is why these airbags did not deploy. The vehicle is going to be inspected by her insurance company here in the next few days. There were no prior lamps, messages, or anything that would have indicated that the airbags were defective.
Fuel/Propulsion System
Filed Aug 1, 2019FL
TAKATA RECALL .. THE SMELL OF FUEL INSIDE THE CAB AND OUTSIDE IS REALLY BAD. IT'S MAKING ME SICK AND GIVING ME HEADACHES. THE TRUCK DOESN'T RUN RIGHT AND THE MILEAGE IS AWFUL.
Suspension
Filed Jan 23, 2018176,000 milesMO
WE HAD PURCHASED THIS VEHICLE BOUT A YEAR AGO AND WHEN WE GOT IT WE WENT TO GET TIRES AND FRONT END ALIGNMENT AND THEY ENDED UP REPLACING UPPER ND LOWER BALL JOINTS, CONTROL ARM AND SWAY BAR ON PASSENGER SIDE.THIS WAS 6/20/2017. IT WASN'T MAKING ANY NOISE UNTIL 1/3/2018. I WAS GOING DOWN CITY STREET AND SOMETHING POPPED AND THEN IT STARTED ROARING. IF YOU PUT IN 4WD IT ROARS LOADER AND JERKS. 1/23/18 REPLACED DRIVERS SIDE WHEEL HUB AND BEARINGS. IT STILL ROARS WHILE ACCELERATING SPEED BUT NOT AS BAD IN 2WD BUT PUT IN 4WD ITS REAL LOUD AND JERKS YOU . I HAVE DONE RESEARCH ONLINE FOR THIS YEAR MODEL SPORT TRAC AND IT SEEMS LIKE THERE ARE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE. EVERYTIME GET ONE THING FIXED ON FRONT END SOMETHING ELSE HAPPENS TO IT. YOU CAN DRIVE IT BUT IF YOU GET OVER 10-15 MPH THE ROARING GETS WORSE AND IT LOCKED THE THE WHOLE WHEEL UP AND JERKED THE TRUCK TO THE SIDE OF THE ROAD
Structure › Body
Filed Oct 16, 2017MN
THE CAB TO FRAME MOUNTING BOLT BUSHINGS, AND STEERING STABILIZER BUSHINGS ARE HAVE AND ARE CRUMBLING. ALL NEED TO BE REPLACED. I FEEL FORD IS AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT. I JUST INHERITED THIS TRUCK AND JUST FOUND OUT ABOUT THIS. THANK YOU.
Power Train
Filed Dec 3, 2016135,000 milesNJ
TRUCK WAS RUNNING FINE. THEN ON SEVERAL OCCASIONS IT WOULD SLIP OUT OF GEAR WHILE I WAS COMING OFF OF OR ONTO EXIT RAMPS. SEEMED LIKE AS THE ENGINE DECELERATED IT WOULD SLIP INTO NEUTRAL. SOMETIMES IT WOULD EVENTUALLY FIND THE GEAR AND SOMETIMES I HAD TO COME TO A COMPLETE STOP, WHICH WAS REALLY SCARY SINCE I WAS IN TRAFFIC WHEN THIS HAPPENED. A SHORT TIME LATE (A MATTER OF WEEKS). I NOTICED IT WOULD NOT GO INTO GEAR WHEN THE TRUCK WAS COLD (AFTER SITTING OVERNIGHT. THIS HAS RAPIDLY PROGRESSED INTO ALMOST COMPLETE FAILURE. I CAN STILL GET THE TRUCK TO MOVE IF I SHIFT MANUALLY INTO L1 OR L2 BUT D DOES NOT WORK AT ALL. ADDITIONALLY I NOTICED THAT SOMETIMES MY O/D LIGHT WOULD BE BLINKING AND SOMETIME O/D WOULD GO COMPLETELY OFF AND THE TRUCK WOULD NOT SHIFT INTO HIGH GEAR. I FOUND IF I STOPPED, TURNED THE TRUCK OFF AND RESTARTED IT WOULD OFTEN FIX THE ISSUE. THIS IS NOT LONGER TRUE. I WILL BE TAKING THE TRUCK TO MY MECHANIC ON MONDAY. I LOOKED UP THE ISSUE AND SEE THAT THIS IS COMMON COMPLAINT WITH MANY EARLY 2000 FORD VEHICLES. SHAME THE COMPANY DOES NOT RECOGNIZE IT'S FAILURE AND STAND UP AND FIX IT. I DID NOT HAVE ANY ACCIDENT DUE TO THIS ISSUE BUT I COULD SEE IF THIS FAILURE OCCURRED AS SOMEONE WAS PULLING INTO TRAFFIC OR IN THE MIDDLE OF HEAVY TRAFFIC THAT THIS COULD DEFINITELY CAUSE A SERIOUS ACCIDENT.
Air Bags
Filed Apr 4, 2015153,718 milesGA
I WAS LEAVING THE STORE PARKING LOT. I STARTED THE CAR, PRESSED THE BREAK, PUT THE VEHICLE IN DRIVE AND THE PASSENGER SIDE AIRBAG DEPLOYED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE FIRST INCIDENT IN SEPTEMBER 2014. THE VEHICLE WAS NOT HIT OR BUMPED IN ANY WAY. I WAS NOT BACKING OUT, I WAS IN DRIVE TO PULL OUT OF THE SPACE. *TR
Engine
Filed Mar 31, 201584,292 milesFL
TOOK VEHICLE IN FLUID CHANGES, COMPLETE CHECK, AND TO INVESTIGATE A LEAK UNDER VEHICLE. AFTER "COMPLETE" CHECK SAID THEY FOUND BAD SERPENTINE BELT, AIR FILTER AND BUT NOTHING VALVE COVER GASKETS AS CAUSE OF LEAK. COST TO REPAIR GASKETS OVER $1000. WHILE DOING REPAIR THEY CALLED AGAIN AND SAID THEY FOUND THAT THE REAR TIMING CARTRIDGE WAS BROKEN AND PIECES OF IT MISSING. TOLD ME THAT BOLT WAS WORE HALF WAY THROUGH AS TIMING CHAINING WAS RUBBING IT. SAID IF IT BREAKS BEFORE REPAIR ENGINE WILL "BLOW" AND NEED TO BE REPLACED. TOLD ME IT WOULD COSTS OVER $2,500 TO REPLACE THIS CARTRIDGE. TOTAL COST WAS NOW OVER $4,000. I ASKED WHY PART WAS BAD WHEN ENGINE ONLY HAD 84,000 MILES AND WHY THIS WASN'T FOUND WITH THE "COMPLETE" CHECK. MECHANIC STATED ONLY SAW IT BECAUSE HE HAD THINGS APART TO FIX VALVE COVER GASKETS. TOLD ME IT WAS A PLASTIC PART AND EVEN WITH LOW MILEAGE THE PLASTIC DETERIORATES WITH TIME. SAID PART ONLY DESIGNED TO LAST 100,000 MILES. IF I AM TO BELIEVE THIS FORD MECHANIC, FORD USES A PLASTIC PART IN A CRUCIAL PART OF THE ENGINE (TIMING) AND IF THAT PART FAILS THE ENGINE WILL "BLOW". AND THEY CANNOT KNOW THE PART IS BAD UNLESS THEY HAVE THE ENGINE APART FOR OTHER MAJOR REPAIRS. SO IF THE VALVE COVER GASKETS WERE NOT LEAKING THE ISSUE WOULD HAVE BEEN UNDETECTED BY THE FORD MAINTENANCE "COMPLETE" CHECK UP. IN ADDITION FORD HAS NOT ISSUED A WARNING THAT THIS ENGINE WILL POSSIBLY "BLOW" AFTER ONLY 100,000 MILES IF THIS PART NOT REPLACED BY A $2,500.00 - $3,000.00 REPAIR.
Electrical SystemFire
Filed Mar 11, 2015180,000 milesNC
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE IGNITED IN FLAMES WHILE PARKED IN THE DRIVEWAY. THE CONTACT DID NOT DISCLOSE HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Power Train
Filed Sep 30, 2014100,000 milesMO
MY FORD SPORT TRAC HAS FAILED TO LOCK WHEN THE GEAR SHIFT IS PUT INTO THE PARK POSITION. WHEN YOU START TO GET OUT THE VEHICLE WILL ROLL AND YOU WILL HEAR A CLICKING NOISE IN THE TRANSMISSION. IT HAS DONE THIS FOR SOME TIME AND I HAD IT FIXED ONCE BUT IT IS DOING IT AGAIN. *TR
Air Bags
Filed Sep 24, 2014148,745 milesGA
I WAS PICKING MY DAUGHTER UP FROM SCHOOL. WE GOT INTO THE CAR PUT OUR SEATBELTS ON I STARTED THE VEHICLE AND PUT IT IN GEAR. I PICKED MY FOOT UP AND MOVED TO THE GAS WHEN I NOTICED A CAR COMING UP FROM BESIDE ME AND THEN I PRESSED THE BRAKE AND THE PASSENGER SIDE AIRBAG DEPLOYED CRACKING THE WINDSHIELD AND PULLING THE DASH COVER AWAY FROM THE RADIO AND AIR VENT. WE CALLED FORD MOTOR AND WE WERE TOLD TO TAKE IT TO A DEALERSHIP TO BE EXAMINED. FORD CUSTOMER CARE HAS LEFT MESSAGES AT OUR HOME NUMBER WHEN WE RETURN THE CALLS WE ASK THEM TO CALL OUR CELL NUMBERS AND THEY WILL NOT. I THINK THE DO NOT WANT TO TALK TO US. A WEEK LATER THE DEALERSHIP CALLED AND SAID THAT FORD MOTOR WOULD PAY FOR THE DIAGNOSTIC BUT WOULD NOT PAY FOR THE REPAIRS BECAUSE THE CAR IS OUT OF WARRANTY. THAT THE AIRBAG FAILING IS NO DIFFERENT THEN HAVING TO CHANGE OUT THE BRAKES FROM WEAR AND TEAR. WE WERE NOT AWARE THAT A SAFETY FEATURE HAD AN EXPIRATION DATE. I WAS TO THE UNDERSTANDING THAT A SAFETY FEATURE SHOULD LAST THE LIFT TIME OF THE VEHICLE. BECAUSE OF THIS I AM WORRIED ABOUT DRIVING ANY CARS WITH AIRBAGS. WE WERE NOT ASKING FORD MOTOR FOR ANYTHING ADDITIONAL BUT TO JUST REPAIR THE CAR AND WE CAN NEVER TALK TO ANYONE AT THE COMPANY. *TR
Service BrakesCrash1 injured
Filed Sep 17, 201475,000 milesCA
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 34 MPH DOWN A MOUNTAIN, THE BRAKES WERE ENGAGED AND THE REAR END OF THE VEHICLE STARTED TO ABRUPTLY MOVE FROM SIDE TO SIDE. AS A RESULT, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE CURTAIN AIR BAG AND PASSENGER'S DASH BOARD AIR BAGS DEPLOYED. ALSO, THE CONTACT MENTIONED THAT AS THE PASSENGER'S SIDE AIR BAG DEPLOYED, FLAMES EMITTED OUT OF IT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Power Train
Filed Aug 11, 2014200,000 milesGA
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. WHILE DRIVING ON AN INCLINE, THE TRANSMISSION SLIPPED AND THE ENGINE RPMS INCREASED ABNORMALLY. THE VEHICLE STALLED AND THE OVERDRIVE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY TEN TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Steering
Filed Apr 16, 201473,300 milesPA
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE POWER STEERING FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE POWER STEERING HIGH PRESSURE TUBE FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,300. UPDATED 5/27/14*CN
Structure › Body
Filed Apr 6, 2014190,000 milesMO
BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE AFTER BEING USED ONLY A FEW DOZEN TIMES EACH. THE CAUSE WAS THE INTERIOR DOOR HANDLE (PLASTIC) BROKE INSIDE THE DOOR. THIS IS A BIG SAFETY ISSUE BECAUSE THIS MEANS THAT REAR SEAT PASSENGERS CANNOT EGRESS THE VEHICLE WITHOUT IT BEING OPENED BY SOMEONE ON THE OUTSIDE. THIS IS EVIDENTLY A COMMON PROBLEM WITH MANY FORD VEHICLES USING THIS DOOR HANDLE - THERE SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. *TR
Power TrainFire
Filed Mar 18, 201496,600 milesMI
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.
Engine
Filed Mar 13, 2014FL
MY ENGINE WENT OUT AFTER ONLY 140000 MILES ON IT WITH NO WARNING. I KNOW SEVERAL PEOPLE THAT OWN A 2003 FORD EXPLORER AND THERE ENGINE WENT OUT AFTER ONLY WITH 100000 MILES ON IT. IT COST ME OVER 3200.00 FOR IT TO BE REPAIRED. *TR
Electrical System
Filed Feb 11, 2014IN
RUSTING WIRES UNDER THE DRIVERS SIDE STEP PLATE. *TR
Electrical System
Filed Feb 11, 2014IN
RUSTING WIRES ON THE DRIVERS SIDE STEP PLATE. *TR
Fuel System, Gasoline
Filed Sep 3, 20131,002,000 milesAZ
I HAVE A BAD PROBLEM ( 2 ) TIMES WITH THE FUEL PUMP THE FIRST ONE WAS SPRAYING GAS OUT TOP EXTERIOR OF FUEL PUMP .MY HUSBAND WENT TO A WRECKING YARD AND PURCHASED A USED FUEL PUMP THAN 5 TO 6 MONTHS LATER DONE THE SAME THING SPRAYING OUT TOP EXTERIOR ELBOW OF FUEL PUMP. I USE MY TRUCK TO TAKE MY DAUGHTER BACK AND FORTH TO SCHOOL AND IT IS A VERY DANGEROUS CAUSE THE FUMES WERE REALLY BAD INSIDE OF CAB AND PLUS IF SOME ONE WAS TO THROW A CIGARETTE OR ANYTHING THAT COULD IGNITE THE LEAKING GAS . I THINK THAT THIS MATTER SHOULD BE FIXED CAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAD OR HAS THIS PROBLEM AND NOT TO SAY ALL OF THE OTHER THINGS THAT ARE WRONG LIKE MY HIGH BEAMS NOT WORKING THE FRONT DOOR WINDOW IS VERY SLOW GOING UP AND DOWN AND THE BACK DOOR ( PASSENGER RIGHT SIDE ) BLOW MOTOR AND ECT. THE BIG ONE IS THE FUEL PUMP I FELL THAT THIS IS THE WORST AND IT SHOULD BE FIX BEFORE SOMEONE GETS BADLY HURT OR KILLED. *JB
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 23, 2006. Source: NHTSA Office of Defects Investigation.