2025 Ford Explorer Hybrid

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000

2 safety recalls

Part 573 reports
Back Over Prevention › Warnings › External/Pedestrian Alert26V415000
Filed Jun 30, 202666,383 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2024-2027 Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.

Risk. A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Remedy. Note: This is an expansion of Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Ford will release an over-the-air (OTA) update or dealers will update the APIM software, free of charge. Additionally, dealers will replace the digital signal processing module in Nautilus Hybrid vehicles equipped with 28 speakers, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed August 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S51. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 7, 2026.

Forward Collision Avoidance › Warnings › External/Pedestrian Alert25V691000
Filed Oct 10, 202543,438 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

Risk. A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Remedy. The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

What owners reported

Newest filings
Service Brakes
Filed Jun 15, 2026WA

Brake system Fault - no power assist. While the Deputy was driving his vehicle every light on the dash lit up and it said all systems were not working. He stated that only brakes he had were the regenerative brakes for the electric motors. He stated that he turned the car off for 10 minutes and everything worked again. The vehicle was taken to a local dealer and they are looking to replace the ABS HCU on this vehicle. Additionally we have a second one that was purchased around the same time as this one with similar issues of no power assist brakes.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
2025 — this page1200Routine
20231000Routine
20221100Routine
20217100Routine
20202110Routine

Compare every Explorer Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 30, 2026. Source: NHTSA Office of Defects Investigation.