2023 Ford Explorer Hybrid

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the forward collision avoidance › adaptive cruise control. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Forward Collision Avoidance › Adaptive Cruise Control1
100

What owners reported

Newest filings
Forward Collision Avoidance › Adaptive Cruise ControlCrash
Filed Feb 27, 2024CA

Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
20251200Routine
2023 — this page1000Routine
20221100Routine
20217100Routine
20202110Routine

Compare every Explorer Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.