Twice the car has blown the main 80 amp fuse for the electric power steering after one of the front wheels hit something that caused the wheel to jerk slightly. I did not think either of these bumps should have caused the power steering to go out. one of them occurred at very low speed maybe two or three miles per hour. Neither of them were sufficient to cause any damage to any of the mechanical parts. But in both cases the power steering completely went out which makes the car very difficult and dangerous to drive. I suspect this is a common problem for two reasons. first the mechanic I took it to said that he sees this problem often and second when we checked with the Ford dealer they did not have that fuse in stock and said that it was on backorder and was actually being rationed. They said they found out at the end of every month how many they were going to be able to get, which tells me that a lot of people are needing the fuse and are having the same problem.
2023 Ford Explorer Hybrid
Owners filed 2 complaints about this vehicle with federal regulators, most often about the automatic emergency braking. No safety recall has been issued.
Most common 2023 Ford Explorer Hybrid problems
1 of the 2 complaints (50%) are about the automatic emergency braking.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Steering | 1 | 0 | 0 | 0 | |
| Forward Collision Avoidance › Adaptive Cruise Control · automatic emergency braking | 1 | 1 | 0 | 0 |
What owners reported
Newest filingsVehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified.
All 2 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.