Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified.
2023 Ford Explorer Hybrid
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the forward collision avoidance › adaptive cruise control. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Forward Collision Avoidance › Adaptive Cruise Control | 1 | 1 | 0 | 0 |
What owners reported
Newest filingsForward Collision Avoidance › Adaptive Cruise ControlCrash
Filed Feb 27, 2024CA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.