1999 Ford Expedition complaints

REARVIEW MIRRORS ON PASSENGER'S AND DRIVER'S SIDES ARE DETERIORATING. CONSUMER CAN'T SEE OUT OF MIRRORS. CONTACTED DEALER, AND DEALER STATED THAT MIRRORS WERE DEFECTIVE. BUT, CONSUMER'S WARRANTY EXPIRED. *AK

WHILE WAITING IN A FAST FOOD LANE VEHICLE SUDDENLY ACCELERATED AND RAN INTO REAR OF ANOTHER VEHICLE. BRAKES WERE APPLIED WHEN THIS OCURRED, BUT THEY DIDN'T FUNCTION. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

I WAS INVOLVED IN AN ACCIDENT ON JULY 11 2000 IN WHICH WE ROLLED OVER COUPLE OFF TIMES. WE HAD TAKEN THE EXPEDITION TO THE DEALERSHIP TWO WEEKS BEFORE THE ACCIDENT OUR COMPLAINT WAS THAT THE STEERING WAS TOO SOFT AND AT THE DEALERSHIP TOLD US THAT THERE WAS NO PROBLEM WITH THE STEERING COUPLE OF MONTHS AFTER THE ACCIDENT I LEARNED THAT THE DEALERS WERE INSTALLING ANOTHER GEAR BOX FOR THE STEERING MAKE THE STEEERING HARDER AND FIRMER ALSO THE 2000 HAD A NEW GEAR BOX. PLEASE MAIL ME A COMPLAINT FORM. THANKS. *AK (TIRESIZE: 16)

WHEN BRAKES ARE APPLIED ON WET PAVEMENT BRAKE PEDAL GOES TO FLOOR ,CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE DRIVING IT WAS "VERY BUMPY" DURING NORMAL OPERATION. CONSUMER EXAMINED VEHICLE, AND SAW THAT REAR SUSPENSION WAS ALLOWING REAR OF VEHICLE TO REST ON REAR WHEELS. DEALERSHIP INSPECTED VEHICLE AND DETERMINED THAT AIR COMPRESSOR MOTOR AND RELAY HAD TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

IN REFERENCE TO REAR DIFFERENTIAL SEAL BLEW OUT, CAUSING FAILURE OF BOTH SETS OF REAR BRAKES/ DISCS AND PARKING DRUMS.*AK

THE OXYGEN SENOR SHORTED OUT CAUSING THE WIRING HARNESS TO BURN COMPLETLY THROUGH. THIS THEN CAUSED THE WIRING HARNESS BELOW THE OXYGEN SENOR WIRING TO ALSO BURN THROUGH WHICH THEN CAUSED THE COMPUTER TO THE ENGINE TO BE DAMAGED AND IN NEED OF REPLACEMENT. IF WOULD SEEM THIS IS A SAFETY HAZARD IF A WIRING HARNESS CAN COMPLETELY BURN THROUGH ITSELF. THIS COULD HAVE CAUSED A SEVERE FIRE IN THE VEHICLE. DEALER AND MANUFACTUER STATE THIS IS NOT A PROBLEM AND AN ISOLATED INCIDENT.*AK

MY HUSBAND AND I WERE DRIVING OUR 1999 EXPEDITION AT 40MPH NEAR MY HOME (RAMONA, CA),LEFT FRONT IDLER ARM SNAPPED CAUSING VIOLENT FRONT END SHAKING, VEHICLE WAS OUT OF CONTROL. IF I HAD BEEN DRIVING ON A FREEWAY OR ANY HIGHER RATE OF SPEED MY HUSBAND AND I WOULD HAVE BEEN KILLED. WE ARE VERY FORTUNATE TO BE ALIVE. WE WERE ABLE TO STOP THE VEHICLE AND THE ROAD WE WERE TRAVELING HAD NO TRAFFIC AT THE TIME. THE ROAD WAS A RURAL BACK COUNTRY ROAD (VISTA RAMONA, NEAR HWY. 67.) RAMONA, CA. *AK

A LOUD "KNUCKLING" SOUND IS OFTEN HEARD WHEN TURNING AT SLOW SPEEDS. NOISE COMES FROM THE FRONT END AND SOUNDS SIMILAR TO WHAT ONE HEARS WHEN THE FOUR WHEEL DRIVE IS ENGAGED AND DURING A SHARP TURN. THE VEHICLE FEELS LIKE ONE IS DRIVING OVER SOFTBALL SIZED ROCKS. THERE ALSO IS AN INCREASE IN ENGINE RPMS ASSOCIATED WITH THIS. CAMPUS FORD OF OKEMOS, MI DIAGNOSED THIS AS A FAILURE OF THE CLUTCH ASSENBLY IN THE FOUR WHEEL DRIVE. THIS WAS REPLACED BUT THE PROBLEM STILL EXISTS. I'M FEARFUL THAT SOMETHING COULD HAPPEN TO THE WHEEL ASSEMBLY WHILE TRAVELING DOWN THE HIGHWAY.*AK

THE LEFT REAR FIRESTONE TIRE LOST TREAD AND BLEW OUT WHILE THE CONSUMER WAS DRIVING. THE CONSUMER REPLACED ALL FOUR TIRES.TIRE SIZE P255/70R16 AND DOT # W2CUIRD438. *YH

LIGHT CAME ON THE DASHBOARD INDICATING THERE WA SNO OIL INSIDE OF VEHICLE, AND IT STARTED MAKING CLUNKING NOISE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

NEEDLE IN OIL PUMP WAS DEFECTIVE. IT KEPT GOING UP AND DOWN. OIL PUMP HAS NOT BEEN REPLACED. THE DEALER WAS AWARE OF PROBLEM.*AK DEALER REFUSED TO REPLACE THE MULTIFUNCTION SWITCH THAT WAS INCLUDED IN A RECALL. *SLC

WHEN VEHICLE IS PUT INTO REVERSE IT IS NOT ENGAGING. YOU MUST USE THE ACCELERATOR TO GO ANYWHERE AND THEN THE FRONT END FEELS AS IF IT IS STUCK ON SOMETHING AND REVERSES EXTREMELY HARD AND MAKES A VERY LOUD SCREECHING NOISE. DEALER SAYS THERE IS NOTHING WRONG AND CANNOT DO ANYTHING UNLESS THE PROBLEM OCCURS WHEN AT THE DEALERSHIP. I TOOK IT DIRECTLY TO THEM AFTER THE PROBLEM OCCURED THIS LAST TIME.*AK

TURN SIGNAL/WIPER CONTROL STEM SHORTING OUT WITH ELECTRICAL ARC SOUNDS AS LONG AS STEM IS IN L/R POSITION. SAME ITEM OCCURRED IN SIMILAR VEHICLE OWNED BY SAME: 1997 FORD EXPEDITION, VIN#[XXX]. SUSPECT THIS IS A DEFECTIVE ASSEMBLY WHICH MAY CAUSE ACCIDENTS DUE TO LACK OF ABILITY TO INDICATE TURNING INTENT, ESPECIALLY WHEN TURNING LEFT OR CHANGING LANES. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING 65 MPH REAR OF VEHICLE DROPPED. DEALER SAID REAR SUSPENSION/ AIRBAGS NEEDED TO BE REPLACED.*AK

WHILE TRAVELING AT 45 MPH AND PULLING A TRAILER DOWN HILL, AND WITHOUT ANY INDICATION, LEFT REAR WHEEL SEPARATED FROM VEHICLE. TIRE/ RIM AND DISC BRAKES WERE GONE. PLEASE PROVIDE FURTHER INFORMATION.*AK THE LUG BLOTS SHEARED OFF CAUSING THE WHEEL TO SEPARATED FROM THE VEHICLE, ALL BOLTS SHEARED OFF AT BACKERPLATE. NLM

DEALER HAS BEEN CONTACTED ON SEVERAL OCCASIONS BECAUSE CONSUMER'S VEHICLE SHIFTS INTO LOW GEAR WHILE GOING OVER BUMPS. PLEASE PROVIDE FURTHER DETAILS.*AK

RECENTLY I WENT TO THE BODY SHOP TO GET A ROTATION. BUT WHEN I WENT, THE MECHANIC TOLD ME THAT ALL MY FOUR TIRES HAD SEVERE SIDEWALL CRACKS. THE MECHANIC TOLD ME THAT IF I HAD DRIVEN THE EXPEDITION OVER 65 MPH THE TIRES MAY HAVE TORN OFF FROM THE RIMS AND FLIPPED MY CAR OVER. AS A MATTER OF FACT, THE MECHANIC TOLD ME THAT MY PROBLEM WITH THE TIRES IS EXACTLY THE SAME AS THE PROBLEM PEOPLE ARE HAVING WITH THE FIRESTONE TIRES. TO GET A SECOND OPINION I WENT DOWN TO A PRIVATELY OWNED GOODYEAR SHOP; THE MANAGER, AFTER INSPECTING ONE OF THE TIRES, WHICH ALL HAD THE SAME PROBLEM, TOLD ME THAT THE TIRES HAD DEFECTS IN THEM AND THAT WE SHOULD IMMEDIATELY CALL THE GOODYEAR HOTLINE. HE ALSO HAPPENED TO AGREE THAT THE TIRES WOULD EVENTUALLY RIP OFF AND FLIP THE CAR IF I DID NOT CHANGE THEM. HENCE I CALLED THE GOODYEAR HOTLINE, WHEN THE REPRESENTATIVE PICKED UP, SHE TOLD ME THAT THE MAN FROM GOODYEAR WHO INSPECTED THE TIRES WAS NOT QUALIFIED TO GIVE AN INSPECTION. SO THEN, I DROVE TO ANOTHER SHOP NAMED !0JUST TIRES!1 THAT WAS LICENSED FROM GOODYEAR TO GIVE INSPECTIONS. AFTER INSPECTING THE TIRES, THE MANAGER AGREED THERE WAS A DEFECT IN THE TIRES AND THAT IF THE TIRES WERE NOT IMMEDIATELY REPLACED I WOULD BE ENDANGERING MY LIFE. HE TOO BELIEVED THAT MY TIRES HAD SIMILAR PROBLEMS TO THOSE OF FIRESTONE.I HAVE ALSO HAD ANOTHER PROBLEM WITH THE EXPEDITION. WHEN I FIRST BOUGHT THE CAR, THE SIDE VIEW MIRROR WAS STOLEN; AND UNDER THE WARRANTY, WE WERE ABLE TO REPLACE IT. HOWEVER, AFTER A FEW MO

TOWING BOAT WITH THE EXPEDITION. BACK LEFT REAR WHEEL RAN OFF. CONTACTED THE DEALERSHIP WHERE I PURCHASE EXPEDITION. WANTED NO PART OF WHAT I HAD TO SAY. THEY WERE CONTACTED THREE TIMES. NEXT CALLED FORD @ 1-800-392-3673. TOLD THEM I HAD BEEN MADE AWARE OF THE RECALL ON THE WHEELS/LUGS/NUTS/BOLTS. BUT I WAS INFORMED MY TRUCK WAS NOT INCLUDED IN THIS RECALL. I ASKED WHY DID MY TRUCK HAVE ALL THE SYSTOMS OF THE RECALL. 1) WHEEL RAN OFF 2) NONE OF THE REMAINING 3 WHEELS WILL NOT TORQUE DOWN TIGHT. MY TRUCK IS ALSO STILL UNDER WARRANTY BUT I WAS TOLD FORD WOULD NOT TAKE CARE OF THE PROBLEM WITHOUT A FEE. I FEEL FORD IS AT FAULT, BUT THEY DO NOT WANT TO HELP.*AK

SUV PULLS TO RIGHT WHEN YOU STEP ON THE GAS, WILL CHANGE LANES AT HIGH SPEED TO THE RIGHT. WILL PULL HARD TO THE RIGHT WHEN YOU TOWING AND CHANGE LANES. WHEN YOU ARE NOT STEPPING ON THE GAS IT GOES STRAIGHT. I'VE BEEN TO 2 DEALERS AND ONE TIRE SHOP. FORD WILL NOT FIX IT . IT IS UNDER EXT WARRANTY. *AK

LOOKED AT TIRE AT GAS STATION AND SAW STEEL BELTS WHERE TIRE WAS COMING LOOSE FROM ITSELF. FORD DEALER I TOOK VEHICLE INDICATED THEY WERE READY TO SEPARATE ,AND ALL 4 MUST BE REPLACED. NO TIRES FOUND FROM DEALER AND CALLED AND FOUND 4 TIRES AT RETAIL STORE. I STILL HAVE THE FIRESTONE TIRES AND WILL BE BACK HOME MONDAY JULY 23RD IF NHTSA WANTS TO SEE THEM.*AK (DOT NUMBER: UNKNOWN TIRESIZE: P25570R16)

SEAT BELT LATCH WAS BROKEN. WHEN CONSUMER SAW IT, PLASTIC CASE ON LATCH WAS CRACKED. HAS NOT CONTACTED DEALER YET.*AK *SLC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

1000 MILES AFTER A TIRE ROTATION, RIGHT REAR WHEEL FELL OFF WHILE VEHICLE WAS IN MOTION, CAUSING DAMAGE TO BACK QUARTER PANEL AND BRAKE ROTOR, DEALERSHIP STATED WHEEL NUTS WERE PROBABLY OVER TIGHTENED AND CAUSED WHEEL BOLTS TO BREAK, THE OTHER THREE WHEELS WERE CHECKED AND FOUND TO BE TIGHTENED SIMILARLY, CONSUMER STATES THERE GIVES NO MENTION OF RECOMMENDED TORQUE ON THE WHEEL NUTS WHEN ROTATING TIRES. *SLC

SAFETY INSPECTION OF FACTORY INSTALLED TRAILER HITCH RECEIVED ONE BOLT ONLY FINGER TIGHT.

VEHICLE WOULD SHIFT INTO A LOW GEAR BY ITSELF. CONSUMER HAS ALMOST LOST CONTROL.*AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

ON THE 5/21/01 ACCIDENT I WAS MAKING A LEFT TURN OFF OF MY CUL A SAC ST AND JUST AS I TURNED THE WHEEL TO GO LEFT VEHICLE LOCKED UP TO THE RIGHT AND I COUND NOT GET IN TO UNLOCK WHICH CAUSED ME TO HIT A PARKED CAR, I BOUNCED OFF THE CAR 3 TIMES BEFORE MY TRUCK ROLLOED BACK AND STOPPED.THE POLICE OFFICER TRIED TO TURN THE WHEELS WITH THE TRUCK ON AND WAS UNABLE TO DO SO, ALL FLUIDS RELEASED FROM THE TRUCK. I WAS INJURED IN MY BACK/NECK/SPINE, AND BURN MARKS ON MY RT HAND FROM TRYING TO TURN THE WHEEL TO AVOID HITTING THE CAR. THIS ACCIDENT HAPPENED WITHIN 15 FT.ON THE POLICE REPORT IT STATES THAT THE POWER STEERING LOCKED UP BUT DUE TO NO WITNESSES HE CAN'T PROVE THIS. BODYSHOP SAID THE GEAR BOX AND ALL THE GEARS ARE DESTROYED AND BECAUSE OF IT LOCKING UP TO THE RIGHT WHEN I WAS MAKING A LEFT IT LOOKS LIKE THE POWER STEERING LOCKED UP ALSO. FORD WILL NOT COMMENT ON MY SITUATION AND I WANT TO KNOW WHAT TO DO TO PROTECT MYSELF IF THIS IS A DEFECT PROBLEM. ON THE TRANSMISSION, I TOOK IT TO FORD AND TOLD THEM MY TRUCK WAS SLIPPING AND HAVING PROBLEMS AND THEY REPLACED THE TRANSMISSION AND FIXED SOME ENGINE PROBLEMS. I HAVE SO MANY THINGS GO WRONG ON THIS VEHICLE SINCE 1999 I'M AFRAID TO EVEN DRIVE IT ONCE IT IS FIXED. I"M NOT SURE IT IS SAFE FOR ME AND MY FAMILY. PLEASE ADVISE ME IF YOU CAN OR LET ME KNOW WHAT YOUR PROCESS IS ON THIS COMPLAINT. *AK

THESE HEAD GASKET FAILURES ARE COMMON ON THE LATE 1998 AND EARLY 1999 5.4L ENGINES. MANY HAVE BEEN REPAIRED UNDER THE 36,000 MILE WARRANTY. HOW EVER, IT APPEARS THAT THIS DEFECT CAN OCCUR AT ANY MILEAGE. FORD HAS REFUSED TO REPAIR MY VEHICLE SINCE IT OCCURRED AFTER THE WARRANTY AND NO RECALL HAS BEEN ISSUED. FROM THE NUMBER OF DOCUMENTED FAILURES OF THIS COMPONENT, I FEEL FORD SHOULD EXTEND THE EINGINE WARRANTY OR JUST RECALL THE ENGINES IN QUESTION. THERE ARE TWO TSBS ON FILE (8093-122 &13846-124) THAT DETAIL THE DATES OF MANUFACTURE AND THE ENGINES INVOLVED. THERE ARE DOZENS (IF NOT HUNDREDS) OF THIS GASKET FAILURE NOTED ON VARIOUS INTERNET SITES, MOST THAT I CAN FIND HAVE BEEN COVERED UNDER THE 36,000 MILE WARRANTY, OTHERS UNDER EXTENDED WARRANTY. IN ANY EVENT, THIS GASKET/HEAD IS A DEFECTIVE COMPONENT THAT WILL FAIL AND SHOULD BE CORRECTED BY FORD MOTOR COMPANY.*AK

I TOOK TO FORD AND THEY SAID THEY WOULD REPLACE BUT THEN STATED THAT TREAD WEAR WAS BEYOND.*AK (TIRESIZE: 265/16)( DOT NUMBER: TIRE SIZE: 265/16 )

PLEASE NOTE THAT BRANDON FORD HAS NOT HELPED ME RESOLVE SOME OF THESE ISSUES. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK (TIRESIZE: 26516)( DOT NUMBER: TIRE SIZE: 26516 )

THIS IS THE SECOND TIME THAT THIS VEHICLE HAS BEEN BACK TO THE DEALER IN A 6 MONTH PERIOD FOR ENGINE TROUBLES DUE TO A DEFECTIVE ENGINE BLOCK. THE DEALER HAS STATED THAT FORD MOTOR CO. IS AWARE OF THIS DEFECT, HOWEVER THEY HAVE NOT NOTIFIED CONSUMERS THAT PURCHASED AFFECTED VEHICLES. THIS DEALER HAS MADE REPAIRS USING A "REBUILT, REMANUFACTURED" ENGINE BLOCK. THIS REPAIR IS NOT SATISFACTORY AS I PURCHASED ANEW VEHICLE AND EXPECT THE REPAIRS TO BE DONE WITH BRAND NEW NOT REFURBISHED PARTS. HAD I NOT TAKEN MY VEHICLE TO THE SELLING FORD DEALER FOR ROUTINE MAINTENANCE, I WOULD NOT HAVE KNOWN ABOUT THIS PROBLEM UNITL MY ENGINE FAILED AND POSSIBLY AFTER MY WARRANTY EXPIRED. I BELIEVE THAT OTHER CONSUMERS MAY BE CHARGED FOR WORK THAT IS A RESULT OF THIS SAME TYPE OF ENGINE DEFECT THAT FORD IS AWARE OF AND HAS SENT TECHNICAL MEMO'S TO THE DEALERS ABOUT THIS PROBLEM. THE DEALER STATED THAT FORD MOTOR CO. WON'T ALLOW THE DEALERS TO NOTIFY CONSUMERS ABOUT THIS DEFECT AS IT COULD COST SIGNIFICANT AMOUNTS FOR FORD WARRANTY WORK. THIS IS A SERIOUS DEFECT AND A SAFETY ISSUE AS ENGINE FAILURE CAN RESULT IF NOT REPAIRED. THE FIRST TIME MY VEHICLE WAS LEAKING OIL, AND THE SECOND TIME IT WAS LEAKING ENGINE COOLANT DUE TO THE DEFECTIVE ENGINE BLOCK. I FEEL AS THOUGH FORD MOTOR CO. AND IT'S DEALERS ARE KEEPING THIS INFORMATION FROM CONSUMERS THAT HAVE A RIGHT TO KNOW THEIR VEHICLES MAY BE DEFECTIVE BEFORE THEY HAVE AN ACCIDENT OR INCIDENT DUE TO ENGINE FAILURE.*AK

EVERY MONTH I CHECK MY TIRE PRESSURE. IN CHECKING THE TIRE PRESSURE ON APRIL 6TH, I NOTICED THAT ON ALL FOUR TIRES, THERE WAS A SPLITTING/CRACK WHICH RAN ABOUT THREE-QUARTERS OF AN INCH FROM RIGHT TO LEFT RIGHT UNDER THE TREAD KNUCKLE WHERE THE KNUCKLE OF THE TREAD WOULD HAPPEN TO MEET THE SIDEWALL OF THE TIRE. I IMMEDIATELY CALLED THE SERVICE MANAGER AT MY FORD GARAGE WHICH IS VENUS FORD IN CUDAHY, WISC. HE TOLD ME OVER THE PHONE THAT I WOULD HAVE TO CONTACT AN AUTHORIZED FIRESTONE DEALER. I CONTACT MUSKEGO FIRESTONE IN MUSKEGO, WI. THEY INSPECTED THE TIRES AND I WAS TOLD THAT ALL FOUR TIRES WERE UNSAFE. AFTER I ASKED THE OWNER (KEITH) HOW SAFE THE TIRES ACTUALLY WERE,HE TOLD ME "IF THOSE TIRES WERE ON MY VEHICLE, THEY'D BE COMING OFF." KEITH CONTACTED FIRESTONE. FIRESTONE WOULD NOT REPLACE THE TIRES FREE OF CHARGE I GUESS IN DOING THIS THEY WOULD NOT ADMIT TO ANY DEFAULT WITH THE TIRE OR WITH THEIE WORKMANSHIP. THE ONLY THING FIRESTONE WOULD DO FOR ME WAS TO REPLACE ALL FOUR TIRES UNDER A PRO-RATING SYSTEM. DON'T GET ME WRONG, THE TIRES WERE WEARING LIKE IRON AND FOR HAVING 34,600 MILES ON THEM, THE ACTUAL TREAD WEAR LOOKED LIKE THE TIRES ONLY HAD 10,000 MILES ON THEM. THE DEPTH OF THE TIRES WERE MEASURED BY THE FIRESTONE DEALER AND ALL FOUR TIRES CAME IN AT 10/32. THE TIRES BEFORE COMING OFF OF MY VEHICLE WERE DOCUMENTED BY THE FIRESTONE DEALER ON SOME FORM WHICH I HAD TO SIGN. ON THIS FORM, THE SERIAL NUMBERS OF ALL FOUR TIRES WERE LISTED AND THE THEIR ACTUAL POSITION ON

WHILE DRIVING ABOUT 55 MPH LEFT REAR TIRE HAD A BLOWOUT, AND FOUND TREAD HAD SEPARATED. FORD, EXPEDITION, 1999, P-255/70R16, DOT VNCU1RD259. *AK TIRE IS A FIRESTONE WILDERNESS, FAILURE CAUSED DAMAGE TO VEHICLE. *SLC

LEFT FRONT WILDERNESS FIRESTONE (P255/70R16) TIRE BLEW OUT, TREAD CAME OFF AND THERE WAS SIGN OF DAMAGE FROM A NAIL. *JB

WHILE DRIVING CONSUMER NOTICED VEHICLE WAS NOT SHIFTING, ABLE TO GO THROUGH ALL GEARS, VEHICLE DID NOT SHIFT. NOT ABLE TO START IN DRIVE, AND UNABLE TO PUT IT IN NEUTRAL TO START. DEALER REPLACED LINKAGE CABLE. *AK THE SHIFT LEVER WOULD NOT GO TO PARK POSITION. *YH

I EXPERIENCED A TIRE BLOW OUT (LEFT REAR) WILDERNESS AT (P255/70R16) ON A '99 EXPEDITION GOING APPROXIMATELY 55 MPH. THE OUTSIDE SIDEWALL CAME APART, COMPLETELY SEPARATING FROM THE REST OF THE TIRE. THERE IS AN AREA ON THE TIRE THAT HAD CRACKS ON THE TREAD CLOSE TO THE MAIN PART OF THE TIRE. I TOOK THE CAR TO MY FORD DEALER IN GRAPEVINE FIRST BECAUSE THEY HAD JUST INSPECTED THE TIRES FOR ME APPROXIMATELY 3 WEEKS AGO. THEY RECOMMENDED HIGHLY THAT I TAKE THE TIRE TO FIRESTONE, THAT THE ONLY THING THEY COULD DO FOR ME WAS TO SELL ME 5 NEW TIRES, COSTING MORE THAN $700 TOTAL. I THEN TOOK THE CAR TO MY FIRESTONE DEALER WHERE AFTER I POINTED OUT TO MY TECHNICIAN THE DAMAGE, HE TRIED TO EXPAIN TO ME THAT A BLOW OUT IS "NORMAL" WHENEVER THERE IS DAMAGE TO A TIRE AND THAT THE TIRE HAD BEEN DRIVEN WITH LOW AIR PRESSURE WHICH IS WHY THE SIDEWALL WAS TORN UP. I TRIED TO EXPLAIN THAT THE TIRES HAVE NEVER BEEN LOW ON PRESSURE, THAT I CHECK THEM MYSELF AT A MINIMUN OF 1 TIME PER WEEK AND NEVER DRIVE THE VEHICLE UNTIL I HAVE CHECKED THEM, AND FORD CHECKS THEM APPROXIMATELY EVERY 3,000 MILES AND ROTATES THEM ACCORDING TO SPECS. HE WAS NOT INTERESTED. I ASKED IF MY OTHER 3 TIRES WERE SAFE IN HIS OPINION AND WITHOUT DOING MORE THAN A QUICK GLANCE SAID "THEY ARE AS SAFE AS ANY TIRE". I ASKED HIM AGAIN AND EXPLAINED THAT I HAVE A 5 YEAR OLD AND ALL I WANTED WAS TO ENSURE THE VEHICLE WAS SAFE, HE STATED THAT "I WOULD BE MORE UNCOMFORTABLE ABOUT DRIVING A FORD THAN I WOULD BE ABOUT YOUR TIRES". THI

TRAVELING ON HIGHWAY LEFT, REAR TIRE BLEW. AFTER TIRE WAS CHANGED, FULL SIZED, BRAND NEW SPARE BLEW 300 MILES LATER. *AK (TIRESIZE: P2657UR17)( DOT NUMBER: TIRE SIZE: P2657UR17 )

INTERMITTENTLY VEHICLE JERKS FORWARD AND JUMPS. SEALER HAS REPLACED TRANSFER CASE. HOWEVER , PROBLEM REOCCURS. MANUFACTURER HAS BEEN NOTIFIED.*AK

MIRRORS - THEY'VE BEEN REPLACED TWICE FOR THE SAME PROBLEM. BOTH LEFT AND RIGHT MIRRORS DEVELOP BLACK STREAKS, WHICH MAKES HINDERS MY VIEWING ABILITY, ESPECIALLY AT NIGHTTIME. IT JUST TARNISHES ON ITS OWN. THE FIRST PAIR WERE REPLACED 6 MONTHS AFTER PURCHASE. ACCORDING TO THE DEALER, IT IS COMMON IN MIRRORS WITH BUILT-IN LIGHT SIGNALS. AS FAR AS THE A/C IS CONCERNED; EVER SINCE I PURCHASED THIS VEHICLE, IT GIVES OFF THIS BAD ODOR (MUSTY SMELL) AS SOON AS THE A/C IS TURNED ON. THE DEALER RE-CONDITIONS THE VENTILATION SYSTEM EACH TIME I TAKE MY VEHICLE IN FOR SERVICE. ACCORDING TO THEM, ALONG WITH TWO OTHER DEALERS, IT'S COMMON IN FORD VEHICLES.*AK

WHILE TRAVELING 75MPH HEARD A LOUD NOISE. TIRE HAD A BLOWOUT. MAINTAINED CONTROL OF VEHICLE UNTIL ABLE TO STOP. NOTICED LEFT REAR TIRE HAD LOST ITS TREAD. SPARE HAD A BULGE. TIRE HAD 41,000 MILES ON A 1999, FORD, EXPEDITION, P255/70R16W2CU. *AK THE CONSUMER PURCHASED FOUR NEW TIRES AND ONE USED TIRE TO REPLACE THE FIRESTONE ONES. *YH

WHILE USING CIGARETTE LIGHTER AT NIGHT CONSUMER WAS BURNED TRYING TO PUT LIGHTER BACK IN DASH, IT WAS NOT LIT UP. *AK *SLC

CONSUMER TURNED ON INTERIOR DOME LIGHT AT NIGHT, WAS BLINDED BY IT AND LOST CONTROL OF VEHICLE. HE WAS ABLE TO RECOVER AND STAY IN HIS LANE. GLARE FROM LIGHT WENT TO SUN ROOF, AND THEN REFLECTED OFF DRIVER SIDE OF WINDSHIELD. IT DID NOT REFELECT OFF PASSENGER'S SIDE. *SLC

PISTON KNOCKING AND VEHICLE IS LOSING POWER, AND IT STALLS. COULD BE DANGEROUS IF ON A HIGHWAY. CONSUMER STATES AT 50 MPH CARS STARTS TO VIBRATE.*AK

RIGHT FRONT TIRE BLEW DURING FREEWAY RAMP EXIT. VEHICLE HIT A RAMP CURB. CHECKED OUT TIRES AFTER VEHICLE STOPPED. NOTICED RIGHT FRONT TIRE HAD A SPLIT BETWEEN SIDEWALL AND TREAD AREA. REPLACED TIRE WITH SPARE. 1999, FORD, EXPEDITION, P255/70R16 WITH 30,000 MILES.*AK

I WOULD LIKE TO DISCUSS WITH SOMEONE THE PROBLEM THAT OCCURRED ON MY VEHICLE ON MARCH 21ST .WHILE TRAVELLING ON A LOCAL HIGHWAY IN FLORIDA WHEN MY CAR HAD A BLOW OUT AT ABOUT 60 MPH AFTER EXAMINING THE TIRE I FOUND THAT THE TREAD HAD COME APART FROM THE TIRE .ONCE I SAW THIS I TOOK THE TIRE TO FIRESTONE FOR THE SECOND VISIT TO SHOW THEM THE PROBLEM .THEY INSISTED THAT THE PROBLEM WAS NORMAL FOR BLOW OUTS.I THEN PROCEEDED TO FORD TO SHOW THEM THE TIRE WHO INSISTED THE SAME THING .I THEN BOUGHT NEW TIRES FROM FORD AS I WAS AFRAID TO PUT MY FAMILY BACK IN THE VEHICLE. AT THIS POINT BEFORE I DISCARD THE TIRE I WOULD LIKE TO HAVE SOMEONE FROM YOUR AGENCY EXAMINE THIS TIRE. PLEASE CONTACT ME AS SOON AS POSSIBLE. *AK (DOT NUMBER: W2CU TIRESIZE: P255/70R16)

OIL LEAK AROUND THE HEAD GASKET-HAD CAR SERVICED 4 TIMES REPLACING PLUGS,WIRES ,GASKETS AND THE WHOLE HEAD ASSEMBLY. FINALLY THEY AGREED TO PUT A NEW ENGINE IN. WE KEEP TELLING SOMETHING WAS WRONG WITH THE BLOCK. THEY PUT IN A REMANUFACTURED ENGINE. TRUCK WAS IN THE SHOP OVER 35 DAYS WHEN THEY COULD OF JUST DROP A NEW ENGINE THE SECOND TIME..NOT HAPPY WITH APPLE VALLEY FORD FOR JERKING ME AROUND. NOW I DO NOT TRUST THIS CAR. I BOUGHT NEW AND NOW I HAVE A USED ENGINE IN MY TRUCK.

THE VEHICLE EXPERIENCED AN OIL LEAK AROUND THE HEAD GASKET, THE CONSUMER IS NOT PLEASED WITH THE DEALER BECAUSE THEY REPLACED THE ENGINE WITH A REMANUFACTURED ONE. NLM