I AM EXPERIENCING THESE SO CALLED "PHANTOM WIPERS"
1999 Ford Expedition complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
WHILE DRIVING THE AIR BAG LIGHT INTERMITTENTLY COMES ON. DEALER HAS TREID TO REMEDY THIS PROBLEM SEVERAL TIMES. *AK
WHILE TURNING VEHICLE ON THERE WAS STALLING. CONSUMER CUT THE VEHICLE OFF TO RESTART, AND ENGINE REVVED. VEHICLE WAS DRIVEN STRAIGHT TO THE SHOP AFTER THE FIRST EPISODE, AND IT STALLED ALL THE WAY THERE. *AK
THE WINDSHIELD WIPERS ON MY 99 EXPEDITION COME ON AT WILL. I HAVE NOT BEEN ABLE TO PIN POINT EXACTLY WHEN IT HAPPENS, BECAUSE IT JUST HAPPENS OUT OF THE BLUE. THIS PROBLEM HAS BEEN REPORTED AND TAKEN TO THE DEALER FROM WHICH I PURCHASED THE CAR. I WAS TOLD A PART WAS ORDERED ON 9/7/99 BUT TO DATE I HAVE NOT BEEN NOTIFIED THAT THE PART HAS BEEN DELIVERED. I SAW A NEWS REPORT ON ABC AND AM REPORTING THE PROBLEM AS INSTRUCTED.
APPROXIMATELY 2 MONTHS AGO MY WINDSHIELD WIPERS STARTED GOING ON WITHOUT ME TURNING THE WIPERS ON. AT FIRST I THOUGHT THAT I HAD HIT THE BUTTON BUT THEN IT STARTED TO HAPPEN MORE AND MORE FREQUENTLY SO I TOOK THE TRUCK INTO THE DEALERSHIP. I HAD MADE AN APPOINTMENT BUT AS SOON AS I TOLD THE GENTLEMAN WHAT THE PROBLEM WAS HE TOLD NOT TO EVEN LEAVE THE TRUCK THAT DAY -HE KNEW WHAT THE PROBLEM WAS AND WAS GOING TO ORDER THE PART FOR ME. I ASKED APPROXIMATELY HOW LONG IT WOULD TAKE TO GET IT IN AND HE REPLIED WITH A SHRUG OF HIS SHOULDERS THAT THE PART THAT I NEEDED WAS BACK-ORDERED. THAT WAS ABOUT THREE WEEKS AGO AND I HAD HEARD NOTHING ABOUT IT UNTIL I SAW A REPORT ON CHANNEL 7 NEWS ABOUT ALL OF THE PROBLEMS.
"PHANTOM WIPERS"
WIPERS WOULD JUST TURN ON WITHOUT ANY CONTACT WITH MULITI-FUNCTION SWITCH. NO COMMON TIME, DRIVING PATTERN OR PERSON FOUND..ALL AT THE WIM OF THE VEHICLE. DEALER WAS VERY RELUCTANT TO REPAIR PROBLEM. DIDN'T BELEIVE MY WIFE THE FIRST TIME AND NEVER FIXED IT. THEN AFTER SECOND APPT THEY CANCELLED BECAUSE THEY (FORD) DIDN'T HAVE A "FIX" TO THE PROBLEM. AFTER MUCH MUCH YELLING THEY AGREED TO REPLACE THE MULTI-FUNCTION SWICTCH WHICH WAS DONE. NO RE-OCCURRANCE OF THE PROBLEM SINCE.
THE WELDS THAT CONNECT THE HOOD TO THER SIDE OF THE VEHICLE HAVE CRACKED. THE DEALER HAS BEEN NOTIFIED. *AK
THIS IS A REPLACEMENT VEHICLE FROM FORD FOR MY 1999 FORD EXPEDITION. THE REPLACEMENT VEHICLE HAS MANY OF THE SAME PROBLEMS. THE STALLING WHEN ACCELERATING IN AN INTERSECTION IS A SERIOUS SAFETY PROBLEM. WE WE'RE NEARLY T- BONED. FORD SOMETIMES ADMITS THAT THEY ARE AWARE OF THE PROBLEMS AND THEN AT TIMES WILL DENY THEM. PLEASE INVESTIGATE
WINDSHIELD WIPERS CONTINUALLY SELF ACTIVATE, MODULE REPLACEMENT IS NOT AVAILABLE TO FORD AT TIME OF FAILURE. CONSTANT DRY WIPING HAS SCRATCHED WINDSHIELD. MJS
WHEN THE VEHICLE IS FULLY LOADED(MAXIMUM AMOUNT OF PASSENGERS), THE BRAKES DO NOT FUNCTION PROPERLY, ALLOWING THE VEHICLE TO PASS THE STOPPING POINT. DEALER CAN'T FIND THE CAUSE. *AK
COMPLETE MECHANICAL PROBLEM WITH STEERING SYSTEM. DRIVING DOWN THE ROAD APPROX 30MPH PITMAN ARM DETACHED FROM STEERING GEAR, RESULTING IN COMPLETE LOSS OF THE STEERING CONTROL. *AK
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY AND COME ON BY THEMSELVES. THE DEALER HAS BEEN NOTIFIED AND CAN'T DETERMINE THE CAUSE. *AK
WIPERS RUN WITHOUT BEING ACTIVATED. WHEN WIPERS ARE USED IN A RAINY SITUATION, CAN NOT STOP WIPERS BY TURNING SWITCH OFF. WHEN USING WIPERS IN A "DELAY" MODE, WIPERS STOP IN THE MIDDLE OF A SWEEP.
MY EXPEDITION HAS SERIOUSLY DANGEROUS PROBLEMS WITH THE FRONT AND REAR WINDSHIELD WIPERS: THEY TURN ON WHENEVER THEY WANT, THEY DO NOT TURN ON ON DEMAND AND OCCASIONALLY THE WASHER FLUID PUMP BEGINS TO PUMP FLUID CONTINUOUSLY FOR 30 SECONDS OR MORE. THE PROBLEM CAN SOMETIMES BE ELIMINATED IF I STOP THE CAR AND RESTART IT - ONLY PROBLEM WITH THAT IS THAT IT'S NOT ALWAYS FEASIBLE TO PULL OVER AND TURN OFF THE CAR. I HAVE CONTACTED THE DEALERSHIP AND BROUGHT IT IN TWO TIMES FOR REPAIR. THEY CANNOT FIX IT, THEY TELL ME, BECAUSE THEY DON'T HAVE REPAIR INSTRUCTIONS FROM FORD IN DETROIT. BASICALLY, THEY DON'T SEEM TO CARE THAT I'M DRIVING A 6,200 POUND VEHICLE THAT OCCASIONALLY BECOMES IMPOSSIBLE TO CONTROL. HMMMM!
1) UPON ACCELERATING FROM A STOP, THE TRANSMISSION/TRANSFER CASE SEEMS TO SLIP AND SHUDDER AS IF THE TIRES ARE NOT GRABBING THE ROAD. THIS IS AT ALL SPEEDS, WHETHER SLOW OR QUICK STARTS. ALSO, DURING HIGH SPEED ACCELERATION SUCH AS WHEN PASSING ON THE HIGHWAY, THERE IS A LOW PITCH GROWLING SOUND AND VIBRATION AS IF THE ENGINE MOUNTS ARE BROKEN. 2) THE FRONT INTERMITTENT WIPERS TURN ON BY THEMSELF OCCASIONALLY, USUALLY JUST FOR ONE SWEEP THEN TURN BACK OFF. 3) THE REAR AUTOMATIC LOAD LEVELING AIR SHOCKS ON ONE OCCASION DEFLATED TOTALLY AFTER BEING PARKED FOR ABOUT 4 HOURS. THE TRUCK CHASSIS WAS NEARLY TOUCHING THE REAR TIRES, I WAS UNABLE TO DRIVE AWAY UNTIL THEY REINFLATED AFTER STARTING THE VEHICLE.
VEHICLE EXPERIENCES BAD VIBRATIONS WHEN EITHER REAR WINDOW ROLLED DOWN WHILE DRIVING DUE TO DESIGN. NLM
WINDSHIELD WIPERS WORK INTERMITTENTLY WHEN IN USE, AFFECTING DRIVER'S VISIBILITY IN INCLEMENT/ RAINY WEATHER. *AK
ALL THE POWER WINDOWS INTERMITTENTLY FUNCTION, CAUSING THE WINDOWS TO GET STUCK IN THE UP OR DOWN POSITIONS. DEALER CAN'T FIND CAUSE OF THE PROBLEM. *AK
INTERMITTENT PROBLEM WITH WINDSHIELD WIPERS TURNING ON WHILE SWITCH IS IN OFF MODE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THEY ARE AWARE OF THIS PROBLEM, BUT NO SOLUTION HAS BEEN FOUND AT THIS TIME. *AK
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY. THEY WILL COME ON BY THEMSELVES AND GO OFF. DEALER SUPPOSE TO ORDER A PART. *AK
REPORTING TRAILER HITCHES FASTENER FAILURE. CONSUMER NOTICED COUPLE OF BOLTS MISSING, ONE FELL OFF IN HAND, AND THE OTHERS WERE LOOSE. CAN NHTSA PROVIDE INFORMATION ON THIS MATTER. *AK
INTERMITTENTLY THE WINDSHIELD WIPERS / REAR WINDSHIELD WIPERS WILL COME ON. CONSUMER CANNOT TURN OFF THE WIPERS IF THE WIPERS COME ON UNEXPECEDTLY, NEED TO WAIT UNTIL THEY TURN OFF BY THEMSELVES. FORD SAYS THEY ARE WORKING ON THE PROBLEM. *ML
WINDSHIELD WIPERS DON'T WORK DUE TO THE FACT THAT CONSUMER HAD TO REMOVE A FUSE BECAUSE THE WINDSHIELD WIPER'S KEPT RUNNING. *AK
WINDSHIELD WIPERS FAIL ALL THE TIME. CONSUMER CANNOT CUT THEM OFF. MANUFACTURER TOLD CONSUMER THAT THEY CONNOT CORRECT PROBLEM, BUT TO GO AND HAVE THEM DISCONNECTED. DEALER CLAIMED THAT THEY DO NOT KNOW HOW TO CORRECT THEM. *AK *YC
WHILE DRIVING VEHICLE IS PULLING TO THE RIGHT. ALSO, WINDSHIELD WIPERS ARE COMING ON WHILE THE SWITCH IS IN OFF POSITION. *AK
THE WINDSHIELD WIPERS FAIL TO WORK WHEN NEEDED. ON DRY DAYS WOULD COME ON, ON WET DAYS DO NOT COME ON. REAR WIPER WAS REPAIRED. NOW NEITHER WORKS, FRONT OR REAR. TRANSMISSION WILL NOT SHIFT PROPERLY. HAD IT CHECKED & METAL PIECES HAD BROKEN OFF. TRANSMISSION BURNT OUT. HAD THE PISTON REPLACED. THE POWER WINDDOWS WOULD GO UP & DOWN WITHOUT KEY INSERTION.
BRACKET BENT CAUSING AIR SUSPENSION TO MALFUNCTION WHICH RESULTED IN LOSS OF CONTROL. *YC
INTERMITTENTLY WINDSHIELD WIPERS WILL COME ON WITH THE SWITCH BEING ACTIVATED . THE DEALER HAS BEEN NOTIFIED. *AK
WINDSHIELD WIPERS GO ON AND OFF WITHOUT DRIVER INTERVENTION, CAUSING DISTRACTION. FORD DOES NOT HAVE A SOLUTION OR FIX. HUNDREDS OF THOUSANDS OF VEHICLES HAVE THE SAME PROBLEM WITH NO FIX. *AK
WINDSHIELD WIPERS WENT OUT INTEMITTENTLY. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THEY DIDNT KNOW WHAT IT WAS, TO COME BACK AT A LATER TIME WHEN THEY HAD MORE INFO ON THE PROBLEM. *AK
I WAS TRAVELING SOUTH AT APPROXIMATELY 30 MPH THROUGH AN INTERSECTION WHEN A DRIVER RAN A RED LIGHT AND COLLIDED WITH THE RIGHT REAR QUARTER PANEL AT BUMPER LEVEL. THE IMPACT OF THE COLLISION CAUSED MY VEHICLE TO SPIN AROUND FACING NORTH AND THE VEHICLE FLIPPED OVER ON ITS ROOF. MY CONCERN IS THAT THE DAMAGE AT THE POINT OF IMPACT WAS NOT SO SEVERE THAT MY VEHICLE SHOULD HAVE FLIPPED ONTO ITS ROOF. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. HOWEVER, I WILL NOTE THAT MY 2 YEAR OLD DAUGHTER WAS IN A CHILD SAFETY SEAT IN THE REAR DRIVER'S SIDE AND I WAS ALSO WEARING A SEAT BELT. MY DAUGHTER DID NOT SUSTAIN ANY INJURIES AND I SUSTAINED SOME NECK AND BACK SPRAIN. I AM CONCERNED ABOUT THE ROLLOVER SINCE THE VEHICLE WHICH COLLIDED WITH MY EXPEDITION WAS A SMALL 1989 DODGE (OMNI ?) HATCHBACK. I WOULD BE INTERESTED IN KNOWING IF THIS VEHICLE HAS A PROPENSITY TO ROLLOVER SINCE I NOW HAVE TO REPLACE MY VEHICLE AND AM CONCERNED FOR THE SAFETY OF MY CHILDREN. *AK
WHILE PULLING A TRAILOR THE TRUCK GOT OUT OF CONTROL BECOMING UNCONTROLLABLE AS A 18- WHEELER PASSED BY, CAUSING CONSUMER'S VEHICLE TO CRASH, DUE TO SUSPENSION FAILURE. DEALER HAS BEEN CONTACTED. *AK
VEHICLE DOES NOT ACCELERATE, IT HESITATES/BACKFIRES AND STALLS. VEHICLE HAS BEEN SEEN BY THE DEALERSHIP TWICE FOR THIS PROBLEM. HOWEVER, DEALER IS NOT ABLE TO CORRECT THE PROBLEM. *AK *SB
TRANSMISSION IS SLIPPING WHEN ACCELERATING AT LOW SPEEDS. DEALER STATES IT IS NORMAL OPERATION. *AK
WHEN DRVING AT ANY SPEED AND WITHOUT PRIOR WARNING VEHICLE SHUTS DOWN. VEHICLE HAS BEEN BACK TO THE DEALER THREE TIMES, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK
REAR WINDSHIELD WIPERS DO NOT WORK. WHEN CONSUMER APPLIED REAR WINDSHIELD WIPERS, THE ONLY THING THAT CAME OUT WAS THE FLUID. *AK
WHILE DRIVING VEHICLE GOES TO THE RIGHT WHICH MAY CAUSE LOSS OF CONTROL AND MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
I HADCAR SEAT PROBLEM WITH THE ON MY WAY CAR SEAT BY EVENFLO. I REPORTED IT BY PHONE AND ALSO WROTE A LETTER TO THE PRESIDENT OF EVENFLO. MY CAR SEAT IS 3 1/2 YEARS OLD. MY 7 MONTH OLD SON GRABBED THE FIBERFILL FROM THE UNDER PART OF THE PADDING. WE WERE ON OUR WAY HOME FROM A LONG TRIP AND THANKFULLY REALIZED HE WAS PUDDLED IN VOMIT AND CHOKING SILENTLY. I LOOKED BACK TO SEE WHAT IT WAS THAT I WAS HEARING AND REALIZED HE WAS CHOKING. EVENFLO APOLOGIZED AND MENTIONED THAT THE NEW CAR SEAT COVER HAD A SPECIAL DESIGN SO THAT IT COULDN'T HAPPEN AGAIN. I MENTIONED THAT THEY SHOULD PUT OUT A WARNING OR RECALL BECAUSE IT COULD HAPPEN TO ANOTHER PARENT AND THEY MIGHT NOT BE SO FORTUNATE. CHILDREN OF THIS YOUNG AGE ARE VERY ORAL. IT CAN HAPPEN AGAIN. IN FACT I HAD WARNED ONE OF MY FRIENDS OF THE PROBLEM BECAUSE SHE HAD THE SAME COVER AND IT WAS NOT ON SECURELY(LIKE MINE) ANYMORE. TWO DAYS LATER SHE FOUND A WAD OF THE FIBERFILL IN HER YOUNG DAUGHTERS MOUTH. SHE IMMEDIATELY PULLED IT OUT AND I MIGHT ADD, WAS AS SHOCKED AS I WAS. EVENFLO'S RESPONSE WAS TO SAY THANK YOU FOR LETTING US KNOW, WE'LL BRING IT UP AT THE NEXT MEETING. THEY ALSO SAID THEY TAKE THEIR JOB SERIOUSLY BUT COULDN'T LET ME KNOW IF A RECALL WOULD HAPPEN. THEY SAID THERE ARE SO MANY OF THE OLD CAR SEATS OUT THERE AND THAT THEY WOULD SEE IF ANYONE ELSE COMPLAINED AS I DID. I COMMENTED THAT I THOUGHT IT WAS CRAZY TO WAIT FOR ANOTHER INCIDENT TO HAPPEN. A CHILD COULD DIE. THEY SAID THEY'D DO WHAT THEY COULD. SOUNDS LIKE A
WHEN VEHICLE BEGAN TO MOVE TRANSMISSION BEGAN TO SLIP. WHEN STOPPING ONE CAN FEEL THE TRANSMISSION JERKING. DEALERSHIP CHANGED THE SPARK PLUG AND THE HOSE CLAMP, (2) TEST DROVE VEHICLE, AND RECOGNIZED THE SLIPPING, BUT COULD NOT REMEDY THE PROBLEM. (3) ENGINEER CHECKED TRANSMISSION AND IT WAS OKAY. SECOND ENGINEER TESTED AND SAID IT WAS NORMAL. MANUFACTURER SAID IF BRAKES FAIL THEY WOULD BE ABLE TO FIX THEM. *AK
VEHICLE PULL TO THE RIGHT WHILE DRIVING -- 3 REPAIR ATTEMPTS BY DEALER FOR A TOTAL OF 5 BUSINESS DAYS OUT OF SERVICE, FORD NOTIFIED UNDER MASS. LEMON LAW -- IF NO SUCSESSFUL REPAIR IN 7 BUSINESS DAYS -- REQUIRES MANUFACTURER TO REPLACE VEHICLE OR FACE COURT ACTION UNDER STATE LAWS TO PROTECT CONSUMMERS. *AK
I TOOK MY EXPEDITION TO THE POLICE DEPT. TO HAVE MY CHILDS CAR SEAT CHECKED FOR PROPER INSTALLATION AND WAS INFORMED THAT THE CARSEAT COULD COULD NOT BE USED SAFELY. IT WAS THEIR OPINION THAT THE PLACE WHERE THE SEATBELT PULLS FROM AND WHERE THE SEATBELT FASTENS TO ARE ON DIFFERENT PLANES. WE WENT TO BABIES R US AND TRIED SEVERAL DIFFERENT CARSEATS AND NONE WOULD WORK. ADDITIONALLY, THE SEATBELTS TO NOT LOCK IMEDIATELY, THEREFORE, ADDING ADDITIONAL MOVEMENT OF THE CARSEAT. PLEASE EXCUSE ANY ERRORS IN THIS MESSAGE. IT IS DIFFICULT TYPE IN THIS SPACE AND CHECK FOR ERRORS.
HAD A FRONT END COLLISION AND NEITHER AIR BAG DEPLOYED. CONSUMER SUSTAINED SOME INJURIES. *AK
CONSUMER DRIVING ON WET ROADS 26 MILES AT 35MPH AND VEHICLE HYDROPLANED. THERE HAVE BEEN MANY DIFFERENT TIMES OF HYDROPLANING, IT WOULD HAPPEN ANYTIME. DEALER SAYS THEY WOULD WAIT FOR A RAINY DAY TO TRY DUPLICATING THE PROBLEM. *AK
CONSUMER EXPERIENCING PROBLEM WITH VEHICLE ACCELERATING AT HIGH SPEED WHILE DRIVING ON HIGHWAY. VEHICLE WAS TAKEN TO DEALER, AND CONSUMER WAS INFORMED OF A PIECE OF PLASTIC THAT BROKE OFF, WHICH CAUSED THROTTLE TO REMAIN WIDE OPEN. *AK
EXPERIENCING INTERMITTENT PROBLEM WITH ALL EXTERIOR LIGHTS GOING OUT ON TWO OCCASIONS. DEALER NOTIFIED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Expedition → · Every Expedition year → · How the figures are calculated →