Page 12 of 19 · complaints 551–600 of 946

1999 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Visibility › Rearview Mirrors/Devices
Filed Aug 3, 2002MI

BOTH DRIVER AND PASSENGER MIRRORS HAVE REFLECTIVE COATING PEALING OFF THE MIRRORS CAUSING SOME DISTORTION IN THE MIRROR WHEN SUNLIGHT REFLECT IN MIRRORS. MANUFACTURE CONTACTED AND REFFERED BACK TO REGIONAL WARRANTY SERVICE. CAR MILAGE BEYOND WARRANTY WOULD ONLY COVER PORTION OF REPLACEMENT COST. REJECT OFFER FROM REGIONAL. MY OPINION A SAFTEY ITEM DUE TO MANUFACTURING FLAW SHOULD BE CHARGED TO MANUFACTURE. REJECTION OF THIS DEAL MAY CAUSE THE FULL COST TO BE TO ME.*AK

Power Train › Automatic TransmissionCrash
Filed Jul 24, 2002CA

AFTER PLACING VEHICLE INTO PARK AND WITHOUT ANY INDICATION VEHICLE JUMPED OUT OF GEAR AN RAN INTO CONSUMER'S HOME. PLEASE PROVIDE FURTHER INFORMATION.*AK

Suspension › Rear
Filed Jul 24, 2002CA

"SWAY BAR BOLTS" THAT CONNECT WHEEL TO FRAME ARE MISSING ON BOTH DRIVER AND PASSENGER FRONT WHEELS. CONSUMER HEARD NOISE WITH TIRES AND INSPECTED VEHICLE.*AK

Suspension › Front › Stabilizer Bar
Filed Jul 23, 2002NY

TRAVELING APPROX. 25 MILES PER HOUR, VEHICLE STEERING FAILED DUE TO BROKEN TIE ROD ON FRONT PASSENGER SIDE AND BROKEN STABILIZER BAR ON DRIVER SIDE. VEHICLE HAD BEEN AT DEALERS TWICE IN PREVIOUS WEEK FOR ALL 4 TIRES TO BE BALANCED AND FOR STEERING VIBRATION. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 17, 2002IN

BOTH EXTERIOR MIRRORS ARE DISTORTED AND CAUSE SEVERE VISIBILITY PROBLEMS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 15, 2002CA

FROM BOTH REAR VIEW MIRRORS REFLECTION IS COMING OFF, LEAVING MIRRORS BLACK. UNABLE TO SEE OUT OFF THEM. DEALER CONTACTED.*AK

Electrical System › Ignition
Filed Jul 3, 2002TX

THE ENGINE STARTS NORMALLY AFTER THE KEY IS TURNED BUT DIES WHEN I SHIFT INTO GEAR. AFTER THE FIRST FAILURE, THE TRUCK WAS TOWED TO THE DEALER WHO PERFORMED DIAGNOSTICS. THE TESTS DID NOT SHOW ANY ABNORMALITIES. I WAS TOLD THAT THEY COULD NOT IDENTIFY THE FAULTY PART THEREFORE COULD NOT REPLACE ANYTHING. THEY SAID IT COULD JUST BE A FLUKE AND MIGHT NEVER HAPPEN AGAIN. THIS WAS WHILE THE TRUCK WAS UNDER MANUFACTURER'S WARRANTY. THE SECOND FAILURE OCCURED TWO DAYS AGO, APPROX. 6 MONTHS AFTER THE FIRST INCIDENT. I WAS EVENTUALLY ABLE TO GET THE VEHICLE STARTED ON MY OWN AND DROVE STRAIGHT TO THE DEALER. AGAIN, THEY WERE UNABLE TO FIND ANY FAULTY PARTS. THE VEHICLE IS NOW OUT OF MANUFACTURER WARRENTY BUT IS UNDER AN EXTENDED WARRANTY. HOWEVER, THE REPAIR SHOP SAID THAT THEY COULD NOT JUST START REPLACING PARTS WITHOUT A CLEAR CUT DIAGNOSTIC BECASUE THE INSURER WOULD NOT PAY. I AM NOW AFRAID TO DRIVE THE VEHICLE ANY DISTANCE FROM MY HOME OR OFFICE IN CASE THE DEFECT STALLS THE CAR AGAIN OR MANIFESTS ITSELF IN SOME OTHER, MORE DESTRUCTIVE WAY. I CANCELLED MY TRIP FOR THE FOURTH OF JULY AND AM WAITING ON A DEALER CALL BACK. I AM ASSUMING THIS IS A GLITCH IN A COMPUTER CHIP OR SOMETHING RELATIVELY MINOR, BUT DIFFICULT TO FIND. HOWEVER, THE PROBLEM IS A MAJOR ONE IN MY LIFE AS I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE DEALER HAS BEEN RESPONSIVE AND IS RESEARCHING THE PROBLEM. I DO NOT KNOW IF THEY HAVE ACCESS TO A DATA BASE OF OTHER EXPEDITION/F110 OWNERS WHO MAY HAVE HAD THIS SAME

Engine and Engine Cooling › Engine
Filed Jun 24, 2002GA

IS FORD TRYING TO RECOVER MONEY FROM THE EXPLORER/FIRESTONE TRAGEDY OR WHAT? YOU WOULD THINK THAT THEY WOULD HAVE LEARNED. IT IS SHAMEFUL THAT A HIGH DOLLAR VEHICLE LIKE THE EXPEDITION HAS BECOME A HIGH MAINTENANCE LIABILITY. WE HAVE REPAIRED THIS GASKET VALVE COVER THREE TIMES AT $1800.00 EACH. IT IS EMBARRASSING TO DRIVE SUCH A NICE VEHICLE THAT IS POLLUTING THE AIR WITH OIL SMELLS AND SMOKE. THE VEHICLES ARE SLUGGISH AND IT WILL NOT BE LONG BEFORE SOMEONE IS KILLED. I PRAY DAILY THAT IT IS NOT ME, MY CHILDREN AND FOSTER CHILDREN THAT I TRANSPORT FOR MY JOB. MY LOCAL COUNTY GOVERNMENT HAS PURCHASED A FLEET OF EXPEDITIONS AND EACH ONE HAS BEEN REPAIRED AT LEAST ONCE. COME ON FORD STEP UP TO THE PLATE. A OUNCE OF PREVENTION IS WORTH A POUND OF CURE. MY GRANDFATHER HATED FORD PRODUCTS AND STATED THAT FORD MEANT FOUND ON ROAD DEAD. UNFORTUNATELY NOW THE CUSTOMERS ARE THE ONES THAT ARE FOUND ON ROAD DEAD BECAUSE OF FAULTY EQUIPMENT AND THE LACK OF REGARD FOR THE COMMON CITIZEN. WHAT ARE YOU WAITING FOR MY CAR TO BURST INTO FLAMES AND MY KIDS ARE SCARED THAT I CAN'T GET THEM OUT OF THE THIRD ROW SEATBELTS BEFORE THEY PARISH IN A BURNING VEHICLE. I AM A SOCIAL WORKER WITH A DEMANDING SCHEDULE AND A MODEST SALARY AND I CAN'T AFFORD THE REPAIRS. SO MANY ABUSES AND NEGLECTED CHILDREN LIVES DEPEND ON ME AND ALL I AM ASKING IS THAT I HAVE A VEHICLE THAT I CAN DEPEND ON TO GET ME THERE. DO THE RIGHT THING. RECALL!!!!*AK

Power Train › Driveline › Driveshaft
Filed Jun 13, 2002NM

VIBRATING FEELS LIKE FROM RR RIGHT SIDE, AT SPEEDS OF 50-60 MPH, DRIVESHAFT REPLACED 2 TIMES, FIXED SLIPPED YOKE 1 TIME, UNIVERSAL REPLACED BY PRIVATE GARAGE TRYING TO REPAIR PROBLEM AND FROD DEALER PAID FOR REPAIR BUT THIS DID NOT SOLVE PROBLEM. REAR TRANSFER CASE HAS BEGUN TO LEAK, FIXED ONCE IN FEB 2002 AND CURRENTLY BEING FIXED AGAIN. ODOMETER DOES NOT ALWAYS COME ON WINDSHIELD WIPERS HAVE BY THEMSELVES, BACK WIPER ONLY WHEN IT FEELS LIKE IT. ENGINE HAS IDLED ROUGH AND HAS STALLED AT VERY LOW COAST (WHEN PARKING) IN BOTH FORWARD AND REVERSE. DOOR AJAR SWITCH WOULD NOT COME ON OR GO OFF WHEN IT DID GO ON FOR LENGTH OF TRIP. IGNITION LOCK WOULD NOT LOCK,AND STICKS. RIGHT FRONT DOOR LOCK WOULD NOT UNLOCK. DRIVER WINDOW SLAMS WHEN GOING UP. CLUNKING NOISE WHEN SHIFTING INTO REVERSE.TICKING ENGINE NOISE WHEN STARTING VEHICLE. MOST PROBLEMS HAVE BEEN SOLVED, BUT NOT THE VIBRATING IN REAR END. THIS HAS EXISTED FROM THE TIME WE BOUGHT THE TRUCK, WE HAVE BEEN TO 2 DIFFERENT DEALERSHIPS, HAVE BEEN TOLD SLIPPED YOKE, DRIVESHAFT LOOSE, DRIVESHAFT UNBALANCED, AND NOW THE TIRES HAD DEBRIS IN THEM, IN WHICH THEY HAD A PUT ON A MONTH PRIOR TO IT BEING BACK IN THEIR GARAGE FOR THE VIBRATING. FORD OUGHTA BE ASHAMED OF THEMSELVES FOR DOING THIS AND CAUSING THIS KIND OF STRESS. I HAVE 3 YEARS LEFT TO PAY ON THIS VEHICLE AND HAVE BEEN THROUGH ALMOST EVERYTHING WITH IT, NOW THAT THE WARRANTY IS UP I GET TO PAY FOR THE SAME REPAIRS HAPPENING OVER AND OVER AGAIN?

Engine and Engine Cooling › Engine
Filed Jun 11, 2002NC

ENGINE HEAD GASKET NEEDS REPLACING. HEADGASKET IS LEAKING OIL. DEALER STATED THERE WAS NO RECALL. *AK *YH

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jun 6, 2002WI

BOTH EXTERIOR MIRRORS ARE DISCOLORED AND CAUSE POOR VISIBILITY WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine
Filed May 30, 2002FL

CONSUMER STATES WHILE SERVICING VEHICLE NOTICED THERE WAS AN OIL LEAK IN THE ENGINE, DEALER HAS BEEN NOTIFIED AND STATES IT IS NOT A MANUFACTURING DEFECT CONSUMER IS HAVING IT SERVICED.*JB THE CAUSE OF OIL LEAK WAS DETERMINED TO BE HEAD GASKET FAILURE. *YH

Vehicle Speed ControlCrash
Filed May 20, 2002LA

WHILE STILL IN PARK AND TRYING TO START UP VEHICLE SURGES FORWARD, CAUSING A LITTLE CRASH. *AK

Suspension › Front › Wheel Bearing
Filed May 15, 2002CA

WHILE DRIVING AND APPLYING BRAKES THERE IS NOISE OCCURRING. DEALER STATES VULTURE CLIPS NEED TO BE REPLACED ON WHEEL BEARINGS.*AK

Power Train › Automatic Transmission
Filed Apr 29, 2002OH

WHEN PUTTING VEHICLE IN GEAR TRANSMISSION FEELS LIKE IT'S SLIPPING. CAUSE UNKNOWN PLEASE ADD VIN. *AK

Engine and Engine Cooling › Engine
Filed Apr 29, 2002OH

TIMING CHAIN WENT OUT AND ENGINE MISSES. HAD ENGINE REPLACED ONCE, STILL HAVING PROBLEMS. TOOK VEHICLE TO DEALER, AND DEALER COULD NOT DUPLICATE PROBLEM. PLEASE ADD VIN. *AK

Engine and Engine Cooling › Engine
Filed Apr 26, 2002KY

THIS VEHICLE HAS HAD THREE BLOWN HEAD GASKETS WITHIN THE FIRST 40000 MILES, VEHICLE HESTITATES DURING ACCELERATION WHICH PRODUCES A SIGNIFICANT SAFETY HAZARD AT INTERSECTIONS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 25, 2002CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Apr 23, 2002NJ

WHILE TRAVELING AT 35 TO 40 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND HIT CONSUMER'S VEHICLE ON DRIVER'S SIDE DOOR, AND VEHICLE FLIPPED 3 TIMES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Air BagsCrash1 injured
Filed Apr 18, 2002NY

CONSUMER STATES THAT THEY HIT A TREE HEAD ON AND NONE OF THE AIR BAGS DEPLOYED. CAUSING MINOR INJURIES TO DRIVER. NLM

Engine and Engine Cooling › Engine › GasolineFire
Filed Apr 17, 2002PA

UNEXPLAINED FIRE. CAR WAS PARKED AND UNATTENDED AT THE TIME. NO COMPONENTS WERE ON OR IN OPERATION. NLM

Engine and Engine Cooling › Engine
Filed Apr 9, 2002MA

OIL LEAK FROM RIGHT REAR CORNER OF ENGINE (HEAD GASKET)LEAKS OIL ONTO HOT EXHAUST CAUSING SIGNIFICANT SMOKE AT SPEED. DEFECT UNREPAIRED AS MANUFACTURER WILL NOT COVER COST.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Apr 8, 2002KS

I DROVE INTO THE DRIVEWAY, PUT THE CAR IN PARK AND REMOVED THE KEYS FROM THE IGNITION. MY 2 YEAR OLD CHILD CLIMBED INTO THE FRONT SEAT AND PUT THE CAR IN NEUTRAL. THE CAR ROLLED DOWN THE DRIVEWAY AND HIT A VAN AT THE BOTTOM. I JUMPED IN AS THE CAR WAS ROLLING BUT COULD NOT STOP THE CAR IN TIME. THE CAR IS EQUIPPED WITH A BRAKE SHIFT INTERLOCK IN WHICH YOU ARE NOT SUPPOSE TO BE ABLE TO REMOVE THE TRANSMISSION FROM PARK WITHOUT DEPRESSING THE BRAKE AND HAVING THE KEYS IN THE IGNITION AND NEITHER HAPPENED. A FATALITY COULD HAVE OCCURED AS CHILDREN WERE PLAYING OUTSIDE AS WELL AS I COULD HAVE BEEN SMASHED AS I JUMPED IN JUST BEFORE MY DOOR WAS TORN OFF. PLEASE TAKE NOTE AND FOLLOW UP ON THIS BEFORE SOMEONE IS KILLED!!!!!*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Mar 21, 2002MI

AFTER HAVING VEHICLE SERVICED TECHNICIAN NOTICED THAT WHEEL STUDS WERE BROKEN. CONSUMER CONTACTED DEALER, CONSUMER'S VEHICLE DID NOT COMPLY WITH RECALL 99V099000 DUE TO VIN. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine
Filed Mar 18, 2002AZ

EHICLE IS LEAKING OIL. TOOK VEHICLE TO DEALER, AND DEALER INDICATED LEAK WAS IN HEAD GASKET. HAD REPAIRED IT, BUT PROBLEM STILL EXISS. PLEASE ADD VIN. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 14, 2002NY

REAR WINDSHIELD WIPER INTERMITTENTLY SHUTS OFF. WINDSHIELD WIPER MOTOR HAS BEEN REPLACED TWICE. STILL DOES IT.*AK

Engine and Engine Cooling › Engine
Filed Mar 8, 2002AR

4.6L V8 ENGINE WAS LEAKING OIL, VEHICLE TAKEN TO DEALER AND INFORMED CONSUMER OF A BLOWN HEAD GASKET. *AK THE VEHICLE WAS TAKEN IN FOR ROUTINE SERVICE WHEN CONSUMER WAS INFORMED THAT THE VEHICLE HAD AN OIL LEAK. CONSUMER CALLED THE DEALERSHIP AND WAS INFORMED THAT THERE WERE SEVERAL VEHICLES THAT COMPLAINED OF THE SAME FAILURE BUT NO RECALL HAS BEEN ISSUED. *JG

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 6, 2002TN

EXTERIOR REARVIEW MIRRORS THAT HAVE TURN SIGNALS FLASH INSIDE OF THEM ARE STARTING TO DETERIORATE, MAKING VISIBILITY DIFFICULT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 5, 2002ID

THERE IS A LOW RECURRING BEEP WHEN DRIVING. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 4, 2002TX

DRIVER'S SIDE AND PASSENGER'S SIDE REARVIEW MIRRORS ARE CORRODING, WHICH MAKES IT DIFFICULT FOR NIGHT DRIVING. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

Seat Belts › Front › Buckle Assembly
Filed Mar 1, 2002MN

WE ARE UNABLE TO SAFELY, AND SNUGLY SECURE ANY TYPE OF CHILD SEAT OTHER THAN AN INFANT SEAT IN THE CENTER POSITION. THE SEAT BELT BUCKLE RECEIVINGEND IS TOO FAR FORWARD TO ALLOW A CAR SEAT TO BE SECURED TIGHTLY. FORD DOES NOT HAVE A SOLUTION FOR THIS PROBLEM AND IT RENDERS THE EXPEDITION UNSAFE FOR KIDS IN THE MIDDLE SEAT BELT POSITION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 28, 2002TN

WHILE DRIVING ENGINE COMPLETELY SHUTDOWN. CAUSE UNKNOWN. TOOK VEHICLE TO DEALER. PLEASE PROVIDE FURTHER INFORMATION.*AK

Seat Belts › Front › Retractor
Filed Feb 12, 2002MN

THE CENTER SEAT BELT IS INCAPABLE OF RESTRAINING ANY CAR SEAT SNUGGLY. I HAVE CONTACTED MY FORD DEALER AND FORD, AND THEY HAVE NO FIX FOR THIS PROBLEM. NO ONE I KNOW HAS BEEN ABLW TO GET A CHILD SEAT IN THIS CENTER POSITION SECURELY. PLEASE HELP! *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Feb 5, 2002WA

BOTH EXTERIOR MIRRORS ARE SEVERELY FADED AND CONSUMER WAS UNABLE TO SEE PROPERLY. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Equipment › Mechanical › Carrier/Rack
Filed Jan 24, 2002AK

RETAINING CABLE THAT HOLDS SPARE TIRE SNUG AGAINST UNDERCARRIAGE FAILED IN APPARENT OVERLOAD; CABLE WAS SEPARATED AT POINT WHERE IT ATTACHED TO METALLIC END KEEPER, AND WHERE IT PASSES THRU CROSSPIECE THAT APPLIES PRESSURE TO TIRE RIM. CRANK MECHANISM WHICH JACK HANDLE ATTACHES TO AND IS USED TO RAISE/LOWER SPARE TIRE FROM ITS POSITION UNDER THE VEHICLE, IS SUPPOSED TO (ACCORDING TO OWNER'S MANUAL) "RATCHET" WHEN TIRE IS SNUGGED AGAINST UNDERCARRIAGE, AND "IT IS IMPOSSIBLE TO OVERTIGHTEN." SUSPECT RATCHETING MECHANISM NOT FUNCTIONING PROPERLY, ALLOWING EXCESSIVE PRESSURE TO BE APPLIED TO CABLE, PRECIPITATING FAILURE---OR CABLE IS SUB-STANDARD. NO SIGNS OF RUST/CORRISION.IRE AND RIM. DEALER HAD REPLACED SPARE TIRE 10/2001 DURING TIRE RECALL/REPLACEMENT, OTHERWISE, THE MECHANISH HAD NEVER BEEN USED. OF GREAT IMPORTANCE: THERE IS NO REDUNDANCY IN SYSTEM; IT IS A SINGLE-POINT FAILURE. IF CABLE FAILS, TIRE COULD FALL DIRECTLY ONTO ROADWAY INTO ON-COMING TRAFFIC, OR CAUSE DRIVER TO LOSE CONTROL IF IT WEDGES UNDER VEHICLE AND ROADWAY. *AK

Engine and Engine Cooling › Engine
Filed Jan 24, 2002IL

THE RIGHT SIDE HEAD GASKET IS LEAKING OIL. MY DEALER TOLD ME THEY HAVE HAD MANY OF THESE FAILURES FOR THIS MODEL. WITH ONLY 27000 MILES ON AN EXPENSIVE VEHICLE LIKE THIS, IT SHOULDN'T BE LEAKING OIL ALL OVER MY GARAGE FLOOR. THE 3 YEAR WARRANTY EXPIRED 3 WEEKS AGO AND THE DEALER AS WELL AS FORD MOTOR COMPANY SAID I WILL HAVE TO PAY FOR IT. I AM OUTRAGED AND WOULD LIKE THE NHTSA TO ORDER A RECALL. WE ALL KNOW FORD MOTOR COMPANY WILL NOT RECALL THIS DEFECT ON THEIR OWN!*AK

Visibility › Rear Window Wiper/Washer › Motor
Filed Jan 22, 2002NY

REAR WINDSHIELD WIPER OPERATE EXTREMELY INTERMITENTLY. *AK

Suspension › Front › Stabilizer Bar
Filed Jan 21, 2002MN

BOTH FRONT STABILIZER LINKS BROKEN AND MISSING. THIS IS THE THIRD FORD EXPIDITION OWNED PERSONALLY OR BY OUR FIRM THAT HAS EXPERIENCED THE SAME FAILURE.*AK

Tires
Filed Jan 18, 2002LA

PE0 20; CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND HEARD A NOISE COMING FROM UNDERNEATH VEHICLE. SHE WAS ABLE TO PULL OVER TO SHOULDERS/ GOT OUT OF CAR, AND LOOKED AT THE TIRES. NOTICED THAT FRONT TIRE HAD A BLOWOUT. FIRESTONE, WILDERNESS AT. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 18, 2002GA

CAR STALLS WHILE SITTING IN A NOSE DOWN POSTION FOR LESS THAN 2 MINUTES WHEN 1/3 OF TANK OR LESS. DEALER AND MANUFACTUER INDICATE KNOWN PROBLEM IN DESIGN, BUT NO FIX AT THIS TIME. ACCIDENT WAITING TO HAPPEN. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 17, 2002GA

CAR STALLS WITHIN 2 MINUTES ON A NOSE DOWN INCLINE WITH 1/3 OF TANK OF FUEL AND ALMOST IMPOSSIBLE TO RESTART. IT IS AS IF IT RUNS OUT OF FUEL.

Engine and Engine Cooling › Engine
Filed Jan 15, 2002CA

DURING CHRISTMAS WHILE DRIVING AROUND TOWN, WE NOTICED THAT THE TRUCK FELT SLUGGISH AND NON-REPONSIVE TO ACCELERATION ATTEMPTS. AT WHICH TIME IT WAS NOTICED ON THE DRIVEWAY THAT A OIL LEAK HAD BEGUN. WE TOOK THE EXPEDITION INTO THE LOCAL FORD DEALERSHIP FOR A SERVICE EVALUATION. WE WERE INFORMED THAT THE HEAD GASKET HAD BEEN BLOWN. WE DECIDED TO GET A SECOND OPINION BY A RESPECTED INDEPENDENT MECHANIC, WHO GAVE US THE SAME PROGNOSIS. WE AGAIN CONTACTED THE FORD DEALERSHIP TO SEE IF THE COST OF THE REPAIR COULD BE NEGOTIATED LOWER THAN THE $1,850. ESTIMATE. A FORD MECHANIC MENTIONED THAT A SPECIAL PLAN MIGHT BE AVAILABLE, BY EXTENDING THE WARRANTY DUE TO THE NATURE OF THE FAILURE. THAT REQUEST WAS REJECTED. IN TRYING TO TALK WITH A FORD FACTORY SERVICE MANAGER, HE WOULDN'T TALK WITH ME ABOUT THE PROBLEM NOR DID WE RECEIVE ANY ADDITIONAL HELP. IN PURCHASING A USED VEHICLE, I REALIZE THERE IS A RISK OF FAILURE, BUT 7 MONTHS & 14,000 MILES LATER, TO PAYOUT CLOSE TO $2,000!, THAT'S TOO EXTREME. A HEAD GASKET SHOULD NOT FAIL THIS SOON INTO A VEHICLE'S LIFE. I'VE NOTICED THAT FORD'S HAVE HAD A RECENT HISTORY OF HEAD GASKET PROBLEMS AND WE WOULD LIKE THIS TO BE "RECALLED" AND TO BE REINBURSED FOR THIS EXPENSE. THANK YOU. *AK

Vehicle Speed ControlCrash
Filed Jan 14, 2002NH

WHILE ACCELERATING OUT OF A PARKING LOT, THE TIRES SLIPPED IN "SLUSH" (WET-SNOW). THEN VEHICLE SUDDENLY ACCELERATED TO A SPEED OF APPROXIMATELY 35 MPH. DRIVER WAS UNABLE TO MAINTAIN CONTROL OF VEHICLE OR STOP ACCELERATION WHILE THE TIRES WERE SPINNING AND SLIDING IN THE "SLUSH". VEHICLE WAS STOPPED WHEN IT CRASHED INTO A MOVING VEHICLE. THERE ARE NO INJURIES TO REPORT. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF THE PROBLEM.*AKTHE AIR BAGS FAILED TO DEPLOYED ON IMPACT. *NLM

Electrical System › Ignition
Filed Jan 7, 2002AZ

HAD SPARK PLUG COIL GO OUT ON #4 CYLINDER, SHAKES AT HIGHER SPEEDS TIRES WEAR UNEVENLY BURNING OIL SMELL AFTER YOU DRIVE IT HAD IT TO DEALERSHIP 3 TIMES AND THEY "COULDNT LOCATE A LEAK " ( MAYBE THERE TECHS SHOULD READ THESE TSB'S?) FINALLY RECONIZED AS BAD HEAD AND GASKET REPLACED STILL WAS LEAKING THEN I TOLD I NEEDED A TOTAL ENGINE REPLACEMENT! NOW ITS OUTTA WARRENTY AND MY PROBLEM ACCORDING TO FORD DEALERSHIP. EVEN THOUGH HAD IT IN FOR BURNING OIL SMELL WHEN UNDER 36,000 (DOT NUMBER: NA TIRESIZE: 275R16)

Vehicle Speed Control
Filed Dec 12, 2001CA

VEHICLE MAKES GRINDING NOISE AND LURCHES UPON ACCELERATION UP HILLS. PROBLEM HAS OCCURRED INTERMITTENTLY SINCE FIRST BROUGHT BACK TO DEALER IN 11/00. RECENTLY BROUGHT BACK TO DEALER THE DAY AFTER THE PROBLEM BECAME EVIDENT UPON ACCELERATION ON FLAT ROAD. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 28, 2001IL

VEHICLE IS LEAKING OIL. ALSO, EVERY TWO WEEKS CONUSMER HAS TO ADD A QUART OF OIL. ALSO, FUMES OF OIL BURNING GO INSIDE OF VEHICLE. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK

Engine and Engine Cooling › Engine
Filed Nov 26, 2001TX

PASSENGER SIDE HEAD GASKET IS LEAKING OIL. THIS IS A COMMON PROBLEM ON THE 5.4L EMGINE. FORD SHOULD HAVE A RECALL TO CORRECT THE PROBLEM. WITH 60OO MILES. I DO NOT EXPECTED TO HAVE THIS KIND OF FAILURE. *AK

Suspension › Front › Stabilizer Bar
Filed Nov 20, 2001CA

STABILIZER LINKS MISSING BOTH LEFT AND RIGHT SIDE. DO NOT KNOW WHEN THEY BECAME MISSING. *AK

Tires › Tread/Belt
Filed Nov 7, 2001WY

CONSUMER WAS TRAVELING 45MPH ON HIGHWAY AND HEARD A THUMPING NOISE. HE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND NOTICED THAT RIGHT REAR INNER TIRE SEPARATED. FIRESTONE, WILDERNESS AT, 25575R15. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Steering › Linkages › Tie Rod Assembly
Filed Oct 31, 2001MD

WHILE DRIVING 10 MPH, LEFT INNER TIE ROD END BROKE, CAUSING LOSS OF VEHICLE CONTROL. *AK *YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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