2000 Ford Excursion complaints

I HAVE HAD THREE TIRE SEPARATIOND IN A THREE WEEK TIME PERIOD.*AK

SIDEWALL BLEWOUT AT HIGHWAY SPEED -- LOST THE ENTIRE TREAD, RIM AND SIDEWALL WAS SEVERELY DAMAGED BY THE TIME THE VEHICLE WAS BROUGHT TO A STOP. TIRES HAD 35000 MILES ON THEM AND WERE REGULARLY ROTATED. TIRE PRESSURE HAD JUST BEEN CHECKED 25 MILES BEFORE INCIDENT.

AS A RESULT OF A TIRE BLOWOUT CONSUMER RAN INTO A WALL AND PASSENGER'S DOORS OPENED UPON IMPACT. MANUFACTURER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

ALL FOUR ORIGINAL EQUIPMENT TIRES SHOWED SEVERE CRACKING IN THE SIDEWALLS AND WERE REPLCED BY FIRESTONE ON A PRORATED BASIS. NO ACCIDENT WAS CAUSED, PROBLEM NOTICED IN DRIVEWAY AND REMIDIED IMMEDIATELY.*AK

FRONT BRAKES PULL TO THE LEFT WHEN PEDAL IS DEPRESSED ALONG WITH VIBRATION AND PULSATION. ENTIRE BRAKE SYSTEM WAS REPLACED AT 12,000 MILES ALONG WITH PADS/ROTORS AND CALIPERS. PLEASE DESCRIBE DETAILS. *AK

WHILE TRAVELING 70-75MPH ON HIGHWAY, HEARD A NOISE AND SAW SMOKE FROM REAR MIRRIOR. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. RIGHT REAR TIRE SIDEWALL BLEWOUT. FIRESTONE, LT265.75R16,119/STEELTEX.*AK CONSUMER CHECKED THE REMAINING TIRES AND FOUND THEY TOO WERE DEFECTIVE. THEY HAD STRESS CRACKS IN THE RUBBER AROUND THE RAISED WHITE LETTERING. YOU COULD LIFT THE RUBBER AS THOUGH IT WERE HINGED AND SOME LIFTED AS FAR TO SEE THE CORD BENEATH. CONSUMER REPLACED THE REMAINING TIRES AT OWN EXPENSE. CONSUMER IS ASKING TO BE REIMBURSED FOR MONIES PAID. *JG

VEHICLE WAS IN PARK AND WITH IGNITION ON WHEN IT ROLLED A 1/2 FOOT FORWARD.THIS WAS COMMON FOR THE VEHICLE. . FORD WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE DRIVING, CONSUMER EXPERIENCED TREAD SEPARATION, FIRESTONE HONORED THE WARRANTY ON THE TIRE AT 50 PERCENT REPLACEMENT COST BECAUSE THE TREAD DEPTH WAS HALF USED.(FIRESTONE TIRES, NO OTHER TIRE INFO.)*JB *TS

TREADS SEPARATED AND WRAPPED AROUND FRONT AXLE, CAUSING THE WHEEL TO LOCK UP. *AK

DRIVER SIDE REAR TIRE HAD A BLOWOUT WHILE THE CONSUMER WAS DRIVING. THERE WAS NO DAMGAGE TO THE VEHICLE. FIRESTONE STEELTEX LT265/75R16, ORIGINAL EQUIPMENT (DOT UNKNOWN), MOUTNED ON A FORD EXCURSION 2000.*AK CONSUMER ADDS THAT A THIRD TIRE BLEWOUT 1 WEEK LATER. ALL TIRES HAD PLENTY OF TREAD AND ALL HAVE BEEN REPLACED. *TT

FIRESTONE TIRE EXHIBITED SIDEWALL TEARS IN THE AREA WHERE THE WHITE LETTERS WERE PLACED, CONSUMER HAS BEEN TOLD THAT THE TIRES ARE UNSAFE AND REPLACED ALL FOUR TIRES. CONSUMER IS ASKING THAT HE BE REIMBURSED FOR THE REPLACEMENT OF THE TIRES. (STATE OF MINNESOTA OFFICE OF THE ATTORNEY GENERAL SENT IN THIS COMPLAINT ON BEHALF OF CONSUMER FILE#RJM/2002/253329/C). *YD

HEADRESTS ARE NOT AVAILABLE FOR ANY OF THE 3RD SEAT BENCHES. THIS COULD CAUSE SPINAL INJURIES IN A CRASH ESPECIALLY FOR CHILDREN.*AK

PE00 020, CONSUMER WAS TRAVELING ABOUT 75MPH ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO PULL OVER TO SHOULDERS. DRIVER'S REAR TIRE TREAD SEPARATED FROM RIM. FIRESTONE, STEELTEX, 265/75R16.*AK

REPLACEMENT EQUIPMENT WITH 3000 MILES ON A 2000 FORD EXCURSION. PASSENGER REAR TIRE HAD A BLOWOUT AT 73 MPH.*AK CONSUMER STATES THAT HE WAS SLIGHTLY INJURED WHILE CHANGING THE TIRE, FIRESTONE TIRE, NO OTHER TIRE INFORMATION GIVEN. *SLC

IT WILL NOT PULL 10,000 POUNDS. IT HAS A STABILITY PROBLEM. PULING 5000 POUND CAUSE ROLLOVER. *AK

CONSUMER STATES WHILE DRIVING VEHICLE, APPLIED BRAKES AND WITHOUT WARNING FRONT END WAS VIBRATING VIOLENTLY DEALER SERVICED VEHICLE AFTER SEVERAL THOUSAND MILES PROBLEM OCCURRED AGAIN DEALER THEN STATED IT'S THE WEAR AND TEAR OF THE ROTORS.*JB

THIS IS OUR SECOND TIRE BLOWOUT AND THIRD TIRE PROBLEM WITH THESE FIRESTONE STEELTEX A/T TIRES. THE 1ST BLOW OUT I CONTACTED FIRESTONE AND EVEN SENT THEM WHAT WAS LEFT OF THE TIRE AND ALL I RECEIVED BACK WAS A FORM LETTER STATING THAT THE TIRE WAS DRIVEN ON WHILE UNDER INFLATED. WHICH I KNOW IS NOT TRUE BECAUSE I CHECK THE TIRES BEFORE GOING ON ANY ROAD TRIP AND INFLATE TO THE RECOMMENDED PRESSURE. THE FIRST BLOW OUT WAS NOVEMBER 1, 2001 WHILE MY WIFE WAS DRIVING THE EXCURSION AND THIS TIME I WAS DRIVING IT GOING AROUND 75 MPH. BOTH TIMES, THE TIRE HAS CAUSED DAMAGE TO THE VEHICLE. MY WIFE AND I FEEL LUCKY THAT BOTH TIMES WE WERE ABLE TO CONTROL THE VEHICLE AND BRING IT TO A STOP SAFELY. BUT I CAN EASILY SEE HOW SOMEONE COULD LOOSE CONTROL UNDER THIS SITUATION. YOU NEED TO GET ALL OF THESE TIRES OFF THE ROAD IMMEDIATLY. I BELIEVE THESE TIRES ARE DANGEROUS NOT JUST TO THE DRIVERS OF THE VEHICLES, BUT ALSO TO ANYONE ELSE ON THE ROAD WITH THEM. PLEASE CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS. SINCERELY: KEN LUBBERING. *AK

WHEN APPLYING BRAKES AT ANY SPEED THERE IS PULSATION FORWARD/BACKWARD MOTION. ALSO, VEHICLE IS TOO HEAVY FOR THE BRAKES. DEALER NOW RECOMMENDS NEW FRONT ROTORS, ROTORS ARE WARPED.*AK THE VEHICLE PULLS TO THE RIGHT AND THE LEFT. CONSUMER COMPLAINS OF STIFF STEERING AND THE REAR DOOR DOESN'T OPEN, NOR DOES THE PASSENGER SIDE REAR DOOR. IT IS HARD TO OPEN FROM THE INSIDE.

WHEN APPLYING BRAKES THERE IS A SQUEAKING SOUND AND PULSATION. DEALERSHIP IS AWARE OF PROBLEM.*AK

TREAD OF TIRE DETACHED FROM SIDEWALL AT SPEED. NO DAMAGE TO TREAD OR SIDEWALL PRIOR TO BLOWOUT. THIS PROBLEM SOUNDS EXTREMELY SIMILAR TO EARLIER "TREAD SEPARATION" ISSUES. I CAN SEND A DIGITAL PICTURE IF DESIRED.*AK

CONSUMER STATED THAT WHEN APPLYING BRAKES, VEHICLE PULLS SIGNIFICANTLY INTO ON COMING TRAFFIC OR TO THE LEFT. DEALER NOTIFIED, BUT UNABLE TO FIX THE PROBLEM. *YH

WHILE IN MOTION, VEHICLES CAR SHAFT BROKE AND INSURED LOST CONTROL OF VEHICLE AND HIT A TREE THEN COLLIDED WITH ANOTHER VEHICLE IN A DEALERS PARKING LOT, CLAIM 13-7322-304. *JG

CONSUMER STATES VEHICLE BRAKING SYSTEM HAS BEEN REPLACE FOUR TIME DUE TO POOR PERFORMANCE. DEALER HAS BEEN CONTACTED. NLM

WHILE SERVICING THE WINSHIELD WASHER FLUID RESEVOIR, I NOTICED AN AREA OF RUST LOCATED ON THE RIGHT SIDE OF THE VEHICLE WHERE THE FENDER JOINS THE FIREWALL. UPON CLOSER INSPECTION, THE SAME PROBLEM WAS OBSERVEDON THE LEFT SIDE. AFTER RETURNING THE VEHIVCLE TO THE DEALER FOR INSPECTION, THEY NOTED THAT THEY WOULD HAVE TO REMOVE BOTH FENDERS AND HOOD ETC. TO SEE HOW EXTENSIVE THE PROBLEM EXISTS. PRESENTLY, WE ARE AWAITING A FORD REPRESENTATIVE TO VIEW THIS VEHICLE AND RECOMMEND WHAT CORRECTIVE ACTION WILL BE REQUIRED. THEY HAVE HAD THIS VEHICLE IN THEIR POSSESSION FOR 10 DAYS. NLM

AT SPEEDS OF 40 MPH AND OVER VEHICLE SHAKES/VIBRATES AND PULLS TO THE SIDE. DEALER IS UNABLE TO REMEDY. *AK

THE CONSUMER STATED THAT THE VEHICLE WOULD NOT GO INTO REVERSE OR PARK AFTER DRIVING IN SNOW, DUE TO SNOW BEING LOCATED IN THE LINKAGE. *YH

FRONT DISC BRAKE ROTORS WARP UNDER NORMAL DRIVING CONDITIONS. THIS RESULTS IN EXTREMELY VIOLENT SHUDDERING AND SHAKING OF THE STEERING WHEEL WHILE BRAKING AT SPEEDS OVER 40 MPH. RAPID BRAKING AT FREEWAY SPEEDS ARE HIGH RISK FOR LOSS OF CONTROL AND COLLISION. BECAUSE OF SAFETY CONCERNS I HAVE HAD THE ROTORS RESURFACED AT 16, 000 AND 25,000 MI. AT 31,000 MILES I HAD TO REPLACE THE ROTORS BECAUSE OF REPEATED SHUDDERING FROM ROTOR WARPAGE AND WEAR. I HAVE ASKED FOUR OTHER EXCURSION OWNERS AND THEY HAVE THE SAME COMPLAINTS AND SAFETY CONCERNS REQUIRING SIMILAR REPAIRS. FRONT ROTORS ARE INSUFFICIENTLY ENGINEERED FOR THE SIZE AND WEIGHT OF THIS VEHICLE, AND PRESENTS A SAFETY RISK FOR EXCURSION OWNERS AS WELL AS SURROUNDING MOTORISTS. EVEN WHEN SERVICED PROPERLY AS OUTLINED, SHUDDERING RETURNS QUICKLY.*AK

FRONT TIRES WORE QUICKLY AND BADLY ON OUTSIDE OF TIRES. *AK (TIRESIZE: LT26575R16) (TIRESIZE: LT26575R16)

PE00 020; WHILE TRAVELING ON HIGHWAY ABOUT 65MPH AND WITHOUT PRIOR WARNING RIGHT PASSENGER'S SIDE TIRE TREAD SEPARATED FROM WHEEL. FIRESTONE, STEEL TEX, LT 265-75R16. *AK

INTERMITTENTLY WHEN APPLYING BRAKES, STEERING WHEEL WOULD LOCK UP. DEALER HAS INSPECTED VEHICLE AND CHANGED RACK AND PINION. HOWEVER, PROBLEM WAS NOT CORRECTED. DEALER PUT THE OLD PARTS BACK ON VEHICLE. *AK *YD

ON SEVERAL OCCASIONS, VEHICLE PULLS SLIGHTLY AT SLOWER SPEEDS 15-40 MPH AND VIOLENTLY AT SPEEDS ABOVE 55 MPH, THE PULLING WOULD OCCUR TO BOTH THE LEFT AND RIGHT SIDES AND INTENSIFY AS THE BRAKES GET HOTTER, DEALER REPLACED DISC BRAKE ROTORS AND PADS, ALIGNED FRONT END AND ROTATED TIRES, HOWEVER REPAIRS DID NOT REMEDY PROBLEM, TECH STATES THAT ENGINEERS ARE WORKING ON REPAIR SOLUTION. *TT

CONCERNED ABOUT ROTORS NEEDING TO BE REPLACED AT 38,30 MILES AND BRAKES HAVE BEEN REPLACED ALSO I AM CONCERNED THAT THIS WILL BE ONGOING THING AND CONCERNED ABOUT MY FAMILYS SAFETY,HOPE TO HEAR FROM YOU VERY SOON. *AK

WHEN CONSUMER APPLIES BRAKES VEHICLE VIBRATES AND PULSATES. ALSO, VEHICLE PULLS TO LEFT AND RIGHT. DEALERSHIP IS AWARE OF PROBLEM.

DEALER STATED THAT THE POWER DOOR ACTUATERS "SHORT OUT ON THESE VEHICLES QUITE OFTEN."*AK

SPARK PLUG VIBRATED OUT OF SOCKET DAMAGING ENGINE HEAD ($2100.00). SPARK PLUGS WERE ORIGINAL FACTORY INSTALL. MANUFACTURER IS CURRENTLY INVESTIGATING.

WHILE WARMING VEHICLE AND WITHOUT ANY INDICATION VEHICLE STALLED, AND COULD NOT BE RESTARTED. VEHICLE WAS TOWED TO DEALER, TECHNICIAN COULDN'T DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

WE WERE DRIVING DOWN HIGHWAY AT POSTED SPEED (65) AND HAD BEEN DRIVING FOR APPROXIMATELY 30 MILES AT TIME OF TIRE FAILURE. JUST A FEW MOMENTS (APPROX 1 MINUTE) BEFORE THE FAILURE, THE VEHICLE SEEMED TO WANT TO "WANDER" A BIT AS IF A TIRE WERE A BIT LOW. THEN THERE WAS A LOUD EXPLOSION, THE VEHICLE DROPPED TO THE RIGHT REAR, WE GOT A LOT OF VIBRATION AND LOUD INTERNAL NOISE. WE APPLIED THE BRAKES AND MANUEVERED TO THE SIDE OF THE ROAD. BOTH SIDEWALLS HAD BLOWN COMPLETELY FREE OF TREAD "BELT" SEPARATING FAIRLY UNIFORMLY ALONG A LINE ROUGHLY 1 INCH BELOW THE TREAD. TIRE WAS IN 3 DISTINCT PIECES, ALL 3 PIECES IN TACT AND WRAPPED AROUND THE WHEEL AND AXLE. ONLY VISIBLE BREAK IN INTERIOR SURFACE OF TREAD WAS A PIECE OF THE STEEL BELT MATERIAL PROTRUDING INTO THE TIRE APPROX 3/8 INCH. OTHERWISE, INTERIOR SURFACE CLEAN AND SMOOTH. NO EXTERNAL PUNCTURES OF ANY KIND. EXPLOSION WAS VIOLENT AND FEEL ANTI-LOCK BRAKES SAVED THE DAY FOR US. PERSON FOLLOWING BEHIND SAID THEY HAD NEVER SEEN A TIRE EXPLODE LIKE THAT (I.E. VERY VISIBLE FROM SEVERAL HUNDRED FEET BEHIND). WE HAVE PHOTOS AND THE REMAINS OF DESTROYED TIRE, PLUS ALL 3 OF THE OTHER ORIGINALS IF NEEDED. IMMEDIATELY REPLACED ALL 4 WITH ANOTHER BRAND.*AK (DOT NUMBER: VNW81XY459 TIRESIZE: 265/75R16)

NOB USED TO TURN ON AND OFF HEADLIGHTS BROKE OFF IN CONSUMER'S HAND. CONSUMER CAN'T GRIP NOB TO TURN LIGHTS ON AND OFF. A TOOL HAS TO BE USED TO PULL WHATS LEFT OUT OR IN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NOTICED SPLIT IN SIDEWALLS ON ALL 4 TIRES AT APPROX. 21300, WE CHANGED THE WORST OUT TO THE SPARE. WENT TO A FIRESTONE DEALER, WHO DID A COURTESY CHECK AND TOLD US ALL 4 TIRES WERE BAD THIS INCLUDED THE SPARE THAT HAD LESS THAN 300 MILES ON IT. HE SAID IT WAS "ROAD HAZARD" NOT A FACTORY DEFECT AND THAT WE NEEDED TO PURCHASE NEW TIRES. WHEN I SAID I WAS GOING TO PUSUE THIS FARTHER HE TOLD US WE MAY NOT MAKE IT HOME ON THE BACK TIRE (43 MILES) AND THAT WE NEEDED TO CHANGE IT I ASK TO WHAT WE HAD ALREADY TAKEN THE WORST ONE OFF THE TRUCK. I THEN CALLED THE DEALERSHIP I PURCHASED THE TRUCK FROM AND THEY UNDERSTOOD BUT SAID THEY COULD DO NOTHING AND RECOMMENDED I CALL FORD TO OPEN A FOLDER, I CALLED FORD THEY RECORDED THE COMPLAINT AND SAID THEY COULD DO NOTHING. THEY GAVE ME THE FIRESTONE # I THEN CALLED FIRESTONE THEY HAD ME GO GET TWO OPINIONS FROM NON-FIRESTONE DEALERS BOTH SAID TIRE FAILURE, AND WERE TO CONTACT THE FIRESTONE DEALER. WE HAVE NOT HEARD BACK FROM FIRESTONE.*AK (TIRESIZE: 265 75 R16)

STEERING WHEEL COLUMN PULLED TO LEFT, AND WHEN APPLYING BRAKES VEHICLE WANDERED AWAY. *AK

I ENTERED ON FREEWAY AND WAS GETTING UP TO FREEWAY SPEED WHEN RIGHT REAR TIRE SEPARATED. I WAS TOWING A 32' TRAVEL TRAILER. WE STARTED TO JACKNIFE. I ACCELERATED AND USED MY TRAILER BRAKE TO STRAIGHTEN IT OUT, THEN I STARTED TO APPLY BRAKES AND AGAIN STARTED TO JACKNIFE IN OPPOSITE DIRECTION. SO I AGAIN ACCELERATED AND USED MY TRAILER BRAKES TO STRAIGHTEN OUT, THEN I TRIED TO BRAKE AND SLOW AGAIN AND WE STARTED TO JACKNIFE, SO I AGAIN ACCELERATED AND USED MY TRAILER BRAKES. THE TRAILER WHIPPED AROUND AND SLAMMED INTO THE DRIVER SIDE OF THE EXCURSION. BROKE LOOSE, TIPPED OVER, TOTALING TRAILER AND DAMAGING EXCURSION. IT WHIPPED US AROUND AND SHOOK US UP PRETTY GOOD. (TIRESIZE: LT26575R16)

VEHICLE SUSPENSION MAKING UNUSUAL NOISES SINCE PURCHASE. STEERING WHEEL VIBRATES EXCESSIVELY SINCE PURCHASE. DEALER REPAIRED "BODY BOLTS" WITHOUT RESOLVING PROBLEM. FRONT TIRES ARE "CUPPING". VEHICLE SWAYS SIDE TO SIDE, CLANKING NOISES FROM FRONT AND REAR. BRAKES REPAIRED/REPLACED TWICE. NEW BRAKES WILL NOT HOLD VEHICLE WITH 1800 LBS TRAILER WHEN BACKING DOWN SLIGHT GRADE. THIS COMPLAINT SHOULD BE CONNECTED TO NHSTA ACTION: EA01004. *AK

WHEN APPLYING BRAKES AT ANY SPEED THERE IS VIBRATION ON RIGHT FRONT OF VEHICLE. VEHICLE TAKEN TO DEALER 4 TIMES, ROTORS WERE GROUNDED ON TWO VISITS, BUT DID NOT REMEDY PROBLEM.*AK ALSO THE RIGHT FRONT TIRE BLEW OUT, CAUSING DAMAGE TO RIM.*SLC

VEHICLE HAS THREE BACK DOORS. TOP ONE MADE OF GLASS, AND TWO BOTTOM ONES. BOTTOM ONE HAS TO BE CLOSED FIRST, THEN TOPPED WITH THE GLASS. BUT, SITUATION WAS DIFFERENT BECAUSE GLASS ONE WAS CLOSED FIRST, THEN BOTTOM SHATTERED GLASS INTO PIECES, INJURING CONSUMER AT THE TIME OF PICKING IT UP. *AK CONSUMER HAS SINCE FOUND THAT IF THE TOP DOOR IS DOWN, THE BOTTOM DOOR STRIKES THE EDGE OF HE GLASS SO QUICKLY AND SO FAR OVER, IT IS NOT SOMETHING ONE CAN PREVENT ONCE THE DOOR STARTS TO CLOSE, CONSUMER FEELS THIS IS A DESIGN FLAW. *JB

FIRESTONE STEEL TEX P265/75R16, ORIGINAL EQUIPMENT ON A 2000 FORD EXCURSION WITH 20000 MILES. SIDEWALLS OF ALL 4 TIRES ARE SPLITTING. *AK *JB

BRAKES PULL TO LEFT WHEN HARD STOPPING , THERE IS NO REPAIR FOR THIS PROBLEM ACCORDING TO FORD. *AK

CONSUMER WENT TO OPEN UPPER PART OF LIFTGATE AND STRUTS DID NOT HOLD, LIFTGATE FELL DOWN. HAD NOT CONTACTED DEALER. *AK

WHILE DRIVING 70 MPH TOOK FOOT OFF ACCELERATOR WHILE GETTING READY TO EXIT, AND VEHICLE STARTED TO LOSE POWER, WHICH IT ACTUALLY DID. ALSO, STATED BY VEHICLE WAS STOPPED, IT HAS LOST POWER STEERING AND V STALLED. HAD NOT CONTACTED DEALER. *AK

ALL FOUR FIRESTONE TIRES FAILED (FIRESTONE STEELTEX A/T, LT265/75R16-119/116-L.R.DM/S). NLM

SEPTEMBER 18, AT APPROXIMATELY 4:30 PM MY WIFE EXPERIENCED A BONA-FIDE BLOW-OUT OF THE LEFT REAR FIRESTONE STEELTEX ON OUR 2000 EXCURSION. I HAD CHECKED AIR PRESSURE SUNDAY AFTERNOON AT 55 PSI IN EACH TIRE. LISA WAS PROCEEDING EAST BOUND ON THE SAM HOUSTON PARKWAY ON CLEAR ROADS, IN THE MIDDLE LANE, AT 65 TO 70 MPH, WHEN THIS CATASTROPHIC FAILURE OCCURRED. THEIR WERE NO ROAD HAZARDS NOTED, AND NO TREAD DAMAGE OTHER THAN A COMPLETE TREAD SEPARATIONTHIS MORNING I REPLACED ALL OF THE FIRESTONES WITH MICHELINS FOR $884.65 AT DISCOUNT TIRE COMPANY ON FM 1960. I DO NOT WANT TO FURTHER ENDANGER MY FAMILY WITH THESE TIRES.*AK (TIRESIZE: 265/75/16)